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The staff was amazing and very helpful!
I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing! The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.
Modern interior, very nice bathroom, close to port for ferries. Noise of the tv from reception
Super friendly staff, perfect rooms.great!
Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull. A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.
close to grocery store and walking distance to all attractions none
I liked the cleanliness of the room and the cable tv. Nothing
The location was fantastic. The room was nice and spacious with a balcony overlooking the city and the breakfasts were good
museum visit Naples
Clean and quiet. Good breakfast. Good location need the old city. The internet didn't work one night!
location is great, breakfast ok, room fine works going on in the street and so a lot of noise. I know these kind of works can take a lot of time (years) so be prepared
Friendly staff. Very old, tiny shower and bathroom, not in a very good neighborhood.
The location of the hotel was excellent for my needs. It was clean and tidy.
room nice and large. large flat screen TV. hotel staff friendly.room and bathroom clean. No view from our room or decent balcony. Window very small. resturant out of use during our stay.
Central location, quiet, nice rooms, good value for money. Will come back.
It's near to the pier that you can take ferries to other places like capri. Close to shopping area too. Nearby restaurant and supermarket. Close to the bus terminal if you want to take the city sightseeing tour.
helpful staff, cleanliness and silence of our room, excellent location (nearby:bus stop "Citysight" and to airport,good shopping, Nova castle), excellent breafast for Italy.
i was in Napoli more then 10 times and i knew that the location of this hotel is the best for being in the center. And the hotel itself is clean and good as usual Renaissance hotels. there will be always someone from the staff who seems to act impolitely....but i guess its something about italian culture and their emotional expresivness.
I stayed in this hotel for 14 days. I appreciate especially the location.The room and the services are good. The breakfast is very limitd and need to be more variate.
I enjoyed the warmth of the staff and their helpfulness. The hotel is an old building squeezed in the block and without any outside view.
Great location, nice staff, very quiet room, good breakfast The temperature in the room was too high (yet too cold at night to leave the window open), the air conditioning too loud to be left on. Apart from that, it was a great hotel.
The attitude of staff at reception named Mr.P was wrong. As there was no hotel telephone directory, I had to come to reception to ask morning call but he didnt appologized until I suggested to do so.
location in the heart of Naples the inside rooms are too dark; one lightbulb was burnt out, and although I reported it to the reception, it was not replaced
One night stay. Room, hotel facilities, staff and breakfast all excellent. Room rate high but this a 4 star hotel and the euro/pound exchange rate not good at the moment so that doesn't help.
excellent situation for exploring and safe
Room was clean. Doing construction outside, bar not open, location OK but not great.
The staff members were very, very helpful. I had travelled by myself but felt very safe here.
Centrally located to everything. The staff was extremely friendly and helpful After one shower we ran out of hot water the first morning - the problem was addressed and corrected. The breakfast was on the skimpy side - not really what was expected.
Very good location for our purpose (attending a conference at the Stazione Marittima) also for getting to other locations in the city
Normal service. Very noisy after 8:00 due to works in the hostel
Great location and best price for the area. Room was suppose to be non-smoking, but it smell like smoke. Internet access was available for a very high fee (7 Euro an hour); other hotels in the area charge only 8 Euro for 24 hours of use.
Best location, clean and confortable room.
Location was good for us because it was near the ferry terminal where we arrived from Palermo. The area was much cleaner than area around the Central rr Station. The hotel was near the Castel Nuovo,San Francesco di Paola, and Teatro San Carlo. Rooms and hotel were clean and staff friendly.
I've liked the location, the facilities, the hotel staff, been in your hotel make my vacation beautiful and unforgetable, reasons to choose the same hotel for the next trip in Neaple I didn't like the absence of vegetables at the breakfast.I didn't like that the airconditioner make too much noise
Central; good value (for Italy). Breakfast decent.
Central location, balcony in room work ongoing on third floor unaware of until stay therefore communal hallways and lift areas rather dusty! Bar opening hours poor!
Practical very old accomodations
the hotel is ok, but still the wi-fi internet should be free. small bathroom, but still ok for one night stay
A clean, fresh, trendy hotel at a very could location.The staff was very friendly and they have a very good list with restaurants. The english language of the staff could be better.
the hotel was ideal for us in terms of location,Having spent two days site seeing around Naples, I believe we made an excellent choice
rooms were nice and clean, balcony view was good; location was great it was close to the historical piazzas and Via chiaia and Via toledo (which were not really that interesting but are 'to see streets' of Napoli) breakfast was poor and they couldnt manage to make hot cafe latte. It was very very difficult to find the hotel by car, there was absolutely no signs for the hotel on the streets. Because of one way streets, we had to park and walk to the hotel; even then, at the door of the hotel there was no label. The friendly coffee place was kind enough to walk us to the hotel and show the elevator inside the building. Only in the elevator, 5th floor said the name of the hotel! The reception was on the fifth floor so it looked like someone'e flat to us.
The hotel staff was great. Nothing.
very nice place, beautiful terrace, excellent location for a city tour
Great location steps away from Via Chiaia and Toledo, close to the Beverello port and Centro historico.
The staff is excellent and superfriendly. The location is super: next to the Via Toledo, but very quiet because you stay on the fifth floor. The atmosphere breaths design and relaxation. From our terrace we couls see Mount Vesuvius on the one side and the hill with church on the other! And if you take your breakfast on the communal terrace then you hear the clocks of Santa Brigida right next to you, so what could you ask more? Right...
I enjoyed the designer atmosphere of my room. I liked my balcony. The breakfast was great...they have a panini maker! The complimentary cappicino was very good. I needed laundry done and they rushed it for me. The bed was very firm. I prefer a softer bed.
Very comfortable and clean accomodation with fresh and funky decor. Excellent location close to the gorgeous Umberto galleria, numerous clothes shops and coffee bars an ideal place to start exploring the charismatic streets of Napoli. Nice breakfast. Staff were helpful and friendly, particularly Jasmine. The Church bells are rather noisy depending on what time you choose to sit on the roof terrace.
design of the rooms location airconditioning style nice bathroom needed to check-out very sharply and were reminded about this 30 min prior the check-out
Generelt bliver man som rejsende godt behandlet i Italien, ikke mindst i Napoli. Men her modtog jeg, da jeg havde forskellige problemer med min videre rejse (aflyst båd til Stromboli, udlæg til videre rejse, som skulle refunderes på et bestemt kontor osv.) en hjælp helt ud over det sædvanlige og forventelige.
Meget fin indretning og rummelighed på værelset. Nej
God beliggenhed og dejligt værelse søde receptionister. Klimaanlægget virkede ikke helt optimalt.
Beliggenhed og receptionens personale. Støjdæmpende foranstaltninger. Manglende aircondition i spisestuen.
Fantastisk service og imødekommenhed fra hotelpersonalet. Meget lækkert, at der hver eftermiddag/aften er en lille frisklavet sød eller salt snack til hotelgæsterne. Hotellet ligger helt perfekt ift. shopping og sightseeing, og i en del af Napoli, hvor man føler sig sikker på gaden også om natten. Har boet der to gange, så er virkelig tilfreds!