helpful staff, cleanliness and silence of our room, excellent location (nearby:bus stop "Citysight" and to airport,good shopping, Nova castle), excellent breafast for Italy.
It's near to the pier that you can take ferries to other places like capri. Close to shopping area too. Nearby restaurant and supermarket. Close to the bus terminal if you want to take the city sightseeing tour.
i was in Napoli more then 10 times and i knew that the location of this hotel is the best for being in the center. And the hotel itself is clean and good as usual Renaissance hotels. there will be always someone from the staff who seems to act impolitely....but i guess its something about italian culture and their emotional expresivness.
Great location, nice staff, very quiet room, good breakfast The temperature in the room was too high (yet too cold at night to leave the window open), the air conditioning too loud to be left on. Apart from that, it was a great hotel.
I stayed in this hotel for 14 days. I appreciate especially the location.The room and the services are good. The breakfast is very limitd and need to be more variate.
One night stay. Room, hotel facilities, staff and breakfast all excellent. Room rate high but this a 4 star hotel and the euro/pound exchange rate not good at the moment so that doesn't help.
location in the heart of Naples the inside rooms are too dark; one lightbulb was burnt out, and although I reported it to the reception, it was not replaced
Centrally located to everything. The staff was extremely friendly and helpful After one shower we ran out of hot water the first morning - the problem was addressed and corrected. The breakfast was on the skimpy side - not really what was expected.
I enjoyed the warmth of the staff and their helpfulness. The hotel is an old building squeezed in the block and without any outside view.
The attitude of staff at reception named Mr.P was wrong. As there was no hotel telephone directory, I had to come to reception to ask morning call but he didnt appologized until I suggested to do so.
excellent situation for exploring and safe
The staff members were very, very helpful. I had travelled by myself but felt very safe here.
Room was clean. Doing construction outside, bar not open, location OK but not great.
Very clean and quiet room. The breakfast buffet is excellent. The location is great with easy access from the train station via the metro that's only about 10 meters away from the hotel. The staff were very helpful as well.
the hotel was ideal for us in terms of location,Having spent two days site seeing around Naples, I believe we made an excellent choice
Great location steps away from Via Chiaia and Toledo, close to the Beverello port and Centro historico.
The hotel staff was great. Nothing.
A clean, fresh, trendy hotel at a very could location.The staff was very friendly and they have a very good list with restaurants. The english language of the staff could be better.
I enjoyed the designer atmosphere of my room. I liked my balcony. The breakfast was great...they have a panini maker! The complimentary cappicino was very good. I needed laundry done and they rushed it for me. The bed was very firm. I prefer a softer bed.
very nice place, beautiful terrace, excellent location for a city tour
Very comfortable and clean accomodation with fresh and funky decor. Excellent location close to the gorgeous Umberto galleria, numerous clothes shops and coffee bars an ideal place to start exploring the charismatic streets of Napoli. Nice breakfast. Staff were helpful and friendly, particularly Jasmine. The Church bells are rather noisy depending on what time you choose to sit on the roof terrace.
design of the rooms location airconditioning style nice bathroom needed to check-out very sharply and were reminded about this 30 min prior the check-out
The staff is excellent and superfriendly. The location is super: next to the Via Toledo, but very quiet because you stay on the fifth floor. The atmosphere breaths design and relaxation. From our terrace we couls see Mount Vesuvius on the one side and the hill with church on the other! And if you take your breakfast on the communal terrace then you hear the clocks of Santa Brigida right next to you, so what could you ask more? Right...
rooms were nice and clean, balcony view was good; location was great it was close to the historical piazzas and Via chiaia and Via toledo (which were not really that interesting but are 'to see streets' of Napoli) breakfast was poor and they couldnt manage to make hot cafe latte. It was very very difficult to find the hotel by car, there was absolutely no signs for the hotel on the streets. Because of one way streets, we had to park and walk to the hotel; even then, at the door of the hotel there was no label. The friendly coffee place was kind enough to walk us to the hotel and show the elevator inside the building. Only in the elevator, 5th floor said the name of the hotel! The reception was on the fifth floor so it looked like someone'e flat to us.
Vi,ægepar sidst i 50'erne har haft et fantastisk phold på dette skønne hotel i hjertet af Napoli. Kommer meget gerne igen.
Central beliggenhed og god morgenmad
Perfect Not at all....
Fantastisk service og imødekommenhed fra hotelpersonalet. Meget lækkert, at der hver eftermiddag/aften er en lille frisklavet sød eller salt snack til hotelgæsterne. Hotellet ligger helt perfekt ift. shopping og sightseeing, og i en del af Napoli, hvor man føler sig sikker på gaden også om natten. Har boet der to gange, så er virkelig tilfreds!
Beliggenhed og receptionens personale. Støjdæmpende foranstaltninger. Manglende aircondition i spisestuen.
God beliggenhed og dejligt værelse søde receptionister. Klimaanlægget virkede ikke helt optimalt.
Meget fin indretning og rummelighed på værelset. Nej
Very good location for our purpose (attending a conference at the Stazione Marittima) also for getting to other locations in the city
Location was good for us because it was near the ferry terminal where we arrived from Palermo. The area was much cleaner than area around the Central rr Station. The hotel was near the Castel Nuovo,San Francesco di Paola, and Teatro San Carlo. Rooms and hotel were clean and staff friendly.
Great location and best price for the area. Room was suppose to be non-smoking, but it smell like smoke. Internet access was available for a very high fee (7 Euro an hour); other hotels in the area charge only 8 Euro for 24 hours of use.
Central location, balcony in room work ongoing on third floor unaware of until stay therefore communal hallways and lift areas rather dusty! Bar opening hours poor!
Normal service. Very noisy after 8:00 due to works in the hostel
Good location Excellent breakfast Superb view from the restaurant terrace near the metro station slow service at the dinner
the hotel is ok, but still the wi-fi internet should be free. small bathroom, but still ok for one night stay
Central; good value (for Italy). Breakfast decent.
I've liked the location, the facilities, the hotel staff, been in your hotel make my vacation beautiful and unforgetable, reasons to choose the same hotel for the next trip in Neaple I didn't like the absence of vegetables at the breakfast.I didn't like that the airconditioner make too much noise
Practical very old accomodations
Best location, clean and confortable room.
Excellent location, lovely room, very helpful and friendly staff
Stylish. Free upgrade to suite.
The personnel was very good, they offered themselves to help us in any problem that we may have during our visit. They also gave us some good tips abouts restaurants close to the hotel. According to Italian standards the breakfast was good. Take care on Sundays. It is wonderfully located, close to everywhere. The room was vey well equipped. If they do not improve the maintenance they may have some problems in the future. The room had no views to the street and the air conditioning was just correct so wwe were missing the chance to open the windows to have some air from the outside. Even if the room had no windows, the noise from the air conditioning units in the courtyard could be heard in the room.
Staff was very pleasant. Location is great if you renounce to views and open nature. Decoration and furniture poor. Relation price/quality not good at all.
It was right in the heart of the shopping on Via Chiaia, a fairly clean, nice street, which is saying a lot for Naples. The room was very modern and spacious and even had a jacuzzi tub. The breakfast was also fantastic.
A convenient location for airport, walking around shopping district very easy literally on our doorstep, late night cafe on corner nearby was a bonus. Two great balconies on the family room. twin room window looked into central courtyard as opposed to street so felt a bit enclosed
The room was quiet large and very well decorated (for those who like modern style). Bathroom splendid and tidy. Good breakfast under a very nice glass roof. Nice people and very well located. The heater was down twice and we had to ask for it to be turned on. Despite the pedestrian street on which the hotel is situated, quite noisy. Better ask for rooms not on the street.
This hotel is in a very good location, easy walk to restaurants, shops,ferry connections, bus to train station for pompeii etc. Area around Chiaria very lively and felt safe. Only 20-30 minutes to airport by taxi. Staff very helpful and always polite.
The hotel was right in the middle of Via Chiaia - a great location for visitors to Napoli. The room was lovely and modern and the shower rocked!!! The staff were so helpful - they even helped us to watch the Man United football match in our room when we couldn't find a bar that was showing it.