Hoteller i Napoli i nærheden af Centro Storico

dejlig udsigt over napolibugten lystbådehavn og "the castle " og centralt beliggende i forhold til den gamle bydel og shopping

Alt for høj støjniveau fra vejen til altanerne. Når man bestiller suite, som er meget dyr, bør man bo så højt oppe at man er væk fra vejen. Kedelig morgenmad ( samme snævre buffet hver morgen ) Aftensmenukort uændret de 5 døgn, vi var der. I forhold til døgnpris er minibar alt for dyr ( selv kildevand koster en " bondegård " Ingen personlighed fra personalet( selv efter 5 døgn kendte de os ikke )

det var helt igennem et superhotel og serviucen var helt i top- beliggenhed og udsigt var super

The public areas were clean and atractive and the staff were pleasant. The bed was comfortable and the linen and towels were crisp and clean

I requested a room near to a friend who was on floor no.25 but when I received my key I was on floor 17 when I pointed out my request I was confronted by a kirt "it is not possible". I aslo requested a non smoking room but was put on a smoking floor. They advertise a safe in every room I never found one in mine. The enamel on the bath was badly damaged. The razor socket in the bathroom was broken so much so that water could enter the mechanism.There was a smell in the bahroom.The air conditioning didn't appear to be working.It would appear that at sometime the room had been broken into because the inside door frame was damaged.The day before we were due to leave, our room was stripped as if we were vacating it that day, this was promptly resolved by a receptionist.Every time we wanted service from the bar we had to find the barman who appeared to double up in the dining room. You may wonder why I didn't complain but I was there to support a friend who had been mugged and badly beaten and was in hospital I therefore had more important things on my mind and spent very little time in the room. I may have to return but will consider a different hotel.The room was 1727

trough the window we can see all naples very beautiful panorama...

stains on the wall in the room, broken bathroom glass, rusted bathroom tubes.

The selection for breakfast was extremely poor. For a buffet breakfast I would expect a greater choice. I certainly in the past have found a better selection at lower rated hotels.

Hotel location, restaurant staff

Front desk was very impatient, the rooms from 21st floor and above are refurbished, so make sure you ask for these rooms because the rest of the rooms are really worn out and are not pleasant to stay in, breakfast was very basic and included very few vegetables

Breakfast was great. Room was nice.

All italian channels (no variety) + impossible to order movies

(1) Excellent location. 2 mins' walk from the station!! , (2) Cleanses of hotel lobby and (3) neat breakfast hall.

Receptionist service could be better.

very good ground floor staff... ie reception and concierge

lot of construction work outside hotel

Cheap

fitness room, parking

poor breakfast, location

Breakfast is fantastic. The hotel has a big courtyard and view from the room is nice. The interior is also cool. The hotel is renovated an old nobles mansion, and we could relax in spite of the outer noisy area.

I didn't feel the area safe especially at night. Far from the central station and Naples port.

Breakfast is good

Good breakfast.

Poor service, and the wifi did not work for 2 out of 4 days of stay.

The staff was helpful and nice

They need to update the hotel a bit it's very dated it's like stepping into 1945. They need to make the hotel like Thr terrace they have on the very top there is a restaurant there and it's the only area of the hotel that I would consider a 5. Star.they should use the style of that restaurant for the entire hotel.

Its localisation was very good for me close to central railway station and metro, not so far from the old-historical part of the Naples, the neighborhood seemed a bit suspicious, but there were any act of agression at the streets aroud.

The internet access was reglamented by the interent access recharge cards which you just had to ask at reception desk,( fortunatelly it was a promotion period and there were for free) I felt not comfortable to go 2 times a day for a 1 or 3 hour access.

The staff were very kindly and helpful.

The surroundings of the hotel was terrible.

It was fairly central and quite easy to get on city bus tour and not far from main railway station

It looked like a reputable hotel from the outside.

The room was hot and when we rang the concierge, we were being told that the air con is shut from 10pm onwards. It was ridiculous. The hotel was also next to a train station so it was extremely noisy.

location near the train station but not easy to reach.

Clean modern interior, friendly and helpful staff, good facilities including business centre.

Its location is convenient for the railway station, but the area is run down so not so pleasant after dark.

the service of the staff was amazing

a little bit far from the center but as they have the shuttle bus service that doesnt mind so much

Friendly staff.

Very old, tiny shower and bathroom, not in a very good neighborhood.

location is great, breakfast ok, room fine

works going on in the street and so a lot of noise. I know these kind of works can take a lot of time (years) so be prepared

room nice and large. large flat screen TV. hotel staff friendly.room and bathroom clean.

No view from our room or decent balcony. Window very small. resturant out of use during our stay.