Salt Lake City Hoteller

The room was clean and neat, had everything we needed. If you're a young couple I'd advise you to try a different place. My fiancé and I are 20 and 21 so we're very young and there was no one there around our age in the slightest. Which for me usually would not have been a problem except for how the lobby was so beautiful yet smelled like an retirement home, and to the point it was so overwhelming I got a headache because of it. And anyone who knows me personally knows I love old people but the hotel is more so fitted to an older age group. Also the rooms were very small for what I paid for. On top of that I originally booked a room with a King bed I was told my room was not cleaned yet mind you it was almost 5pm. So the lady at the front Desk said she'd "upgrade" me to a two queen room with a balcony and a "view". WRONG our room was facing the back of a building, no view whatsoever. Overall if your in your 20s I don't recommend this hotel unfortunately.

Bed was awful. Lobby was stark and uninviting.

The location was great. $15.00 for parking and no free wifi.

The hotel itself is nice. It's comfortable, clean. Seems best for business or couples. The indoor pool was fun with a city view. We had a few problems with our room upon arrival. Online we had booked a room with a sofa bed, and the microwave/fridge. The room they gave us had no sofa bed for our kids, so they switched us to a room with no fridge/microwave. The staff weren't very friendly. When asking questions about breakfast, facilities, getting extra blankets and pillows etc. they were rude and treated us as if we were being incovenient with all these "silly" questions. The pillows were miserable! Down and feather pillows provide no support so it made sleeping on a nice mattress difficult.

Checking in and out was smooth. Clean room. Comfortable bed. Hallways felt like they might fall through. A little uncomfortable.

The personal was nice but The place need to clean more all the facilites The pool, you don't have nice lobby to relax, the hallways smell bad, was dust in all the furniture in the lobby

The location was great. The hotel could have been cleaner. My TV wasnt wourkingbfor two out of the four days I was there.

Dirty Windows, construction on our floor

close to downtown and universities The staff were discussing me negatively in front of other customers after i needed help with something that they felt was unnecessary.

Modern Feel Comfortable Bed Pool, Hot Tub, and Exercise Room Refrigerator and Microwave Slow-Check-in Untrained Staff Not Customer-Service Oriented at all Under Construction Hallway loud the entire night *Had a job interview and wanted to extend my checkout from 12 to 1 pm, this was denied and they wouldn't even accommodate holding my bags for pick-up when the interview ended at 12:30. I will never stay at this hotel again, it reminds me of a 2 star hotel with a modern feel. I would probably hire legitimate professionals in business attire to manage the front-end and not a bunch of hipster teenagers with no manners or customer service experience.*

Didn't like much of anything. Decent bacon. Giant TV. Construction. Very very Slow wifi. Missing furniture from my renovated room. Rude staff at the desk (especially the ladies in the evenings). Disgusting coffee. Also very expensive for what it is. Very removed from downtown.

shuttle service to my office the current construction

Friendly night staff Everything was awful. Everything was closed early. The room awash nothing like the pictures. Worst money spent ever. Super disappointed.