Easy to park. The staff was excellent. Our room was very nice. Well kept and clean place. Would recommend to anyone.
The rooms were very spacious and very clean. The elevators were broken and we were not informed about it after waiting for a long while with all of our luggage we decided to use the stairs. I understand things happen but a common courtesy would have had front desk tell us and offerd any help with our luggage. My neighbors were very loud and obnoxious how ever I did not call lobby which is my fault but possibly having security do a walk through through the halls at night would be a good idea for this hotel.
Bed was very comfortable room was very spacious Lots of noise from the parking lot area at 11pm sounded like a street sweeper going through the parking lot
Rooms are spacious and clean Front Desk staff where not very knowledgable
Very clean Not enough parking
Super nice. Friendly staff. Flight was cancelled and they were really helpful.
My family really liked the pool and fitness area. We even ordered poolside meal service which was delicious. There was a snotty lady working in the fine gift shop who gave my 3 year old and myself the stink eye as my daughter hugged the bulldog sitting at the gift shop entrance
Safe and clean Needs to be updated
No continental breakfast
We enjoyed the room, the view was great of the city, and we could walk around to where we wanted to go. The bath tub didn't drain and so we showered in a tub full of water.
Clean rooms, absolutely immaculate grounds. All trees, bushes, and flowers were trimmed to perfection. Nothing
Great hotel with a great staff. One of the best values in the country.
The hotel was immaculate. The rooms were superb in size and furnishings. It was a very good value for such luxury. The grounds were also beautiful.
very good service, friendly staff, decorated beautifully for the holiday season. great location, close to everything. we did not find an in-room coffee maker, which we would expect for our junior suite.
It was an absolutely beautiful and amazing hotel. It's right in the city within walking distance of great places to have dinner and drinks.
We loved the elegant atmosphere and the professional staff. The spa area was especially nice. We thought the parking was hard to follow.
It was awesome. The staff went waaay above and beyond what was expected. Are you kidding me??? How about this....We couldn't stay forever???
Beautiful grounds and pool, Princess rooms, and very friendly attentive staff. Jack in hospitality greeted us, gave us great recommendations, and went above and beyond to make our stay welcoming and made us feel at home. Can't speak highly enough for the amaxing and genuine staff. Truely a luxury hotel with first class amenities. Only positive things to say.
The spacious room. The long walk to our room.
The room was clean and updated, needs an updated tub though. The bed was comfy and tv was big. The tub and shower were not as clean as the rest of the room; would have liked a more updated and bigger tub. There was a dog that kept barking, I understand the hotel is pet friendly but it was annoying because it barked for a long time at night and again early morning. Maybe get thicker walls or something to muffle the sound? Also heard room cleaning and vacuum very early above us.
Great experience overall! Nice rooms, comfy beds, great location close to everything downtown. The property was clean and the lobby smells amazing! Service at the bar was great! The bathtub in our room was not flat bottomed but curved and very difficult to stand in. Seems quite dangerous in fact. The door to our room was right next to another rooms door and all morning heard the bellman knock, then heard people go in and out all motioning long.
Beds were horribly soft.
Clean, modern interior. Great price. Spacious room and friendly staff. Room 508 had a little bit of deferred maintenance. Can't complain for the price I paid, but expect more from a Sheraton property.
She ratings are on e of my favorite hotel chains. When we got there, we got an upgrade and got a spectacular view of the city. Loved it
The room was clean and neat, had everything we needed. If you're a young couple I'd advise you to try a different place. My fiancé and I are 20 and 21 so we're very young and there was no one there around our age in the slightest. Which for me usually would not have been a problem except for how the lobby was so beautiful yet smelled like an retirement home, and to the point it was so overwhelming I got a headache because of it. And anyone who knows me personally knows I love old people but the hotel is more so fitted to an older age group. Also the rooms were very small for what I paid for. On top of that I originally booked a room with a King bed I was told my room was not cleaned yet mind you it was almost 5pm. So the lady at the front Desk said she'd "upgrade" me to a two queen room with a balcony and a "view". WRONG our room was facing the back of a building, no view whatsoever. Overall if your in your 20s I don't recommend this hotel unfortunately.
Great view to watch the fireworks. Nothing.
The staff was amazing! They were all so polite and just wonderful. The room was fantastic as well! Nothing!
Fin udsigt og venlig betjening. Dejligt med shuttle-bus! Meget lille værelse med tunge møbler.Støj fra ventilatorer fra nærliggende bygning.Spabadet var ikke rent, og poolen virkede forladt: intet liv. Men fokus var generelt på det åndelige i denne del af byen. Shopping i den anden del, men reelt er det bjergene og religion, man skal reklamere med....
I didn't like that you had to pay for parking each day and you had to pay for WiFi.
The location was excellent and the facilities were very nice. The young man who first met us as we drove up was very, very friendly and helpful. We had trouble getting connected to the Wi-Fi. When we did (with the help of their out-sourced IT) it was a very weak signal. Also, when we got to the hotel, the place seemed a bit chaotic with wedding guests, wedding parties and tons of people clogging the entry way.
Rooms are clean and comfortable Room was not ready when I arrived
It was clean. The staff was courteous, friendly, helpful and well informed. It was close to Temple Square and Shopping! Great atmosphere! No microwave or refrigerator in room. Also I don't like that they charge you for bottled water, $3.00 seems very high!
The view Bathroom Filthy carpets Dated rooms
I always stay at the Hilton, it's great location and pretty luxury althought there's many more luxury hotels, Hilton is great in price and location, close to bars and City Creek Mall The extra charge for parking should be included with the stay
When I was working I stayed at this hotel year after year, and appreciated the little extras they had. This room was very basic, no extras or frills - but it was close to the political convention I was attending.
The daily parking seemed a little steep given both the parking garage and surrounding streets were basically empty.
The firepits and lounge area No outside pool or hot tub. Room wasn't as nice as I was expecting for the money.
Everbody was friendly and accammodating.
Great breakfast every morning
Breakfast included. Decent selection. Room smelled like a smoker. Bed could have used some padding. No couch for kid to sleep on.
There breakfast is too notch!!!!
Price and service
Nice enough place. Good pool. Rooms clean. Overpriced in the summer. Staff lied to me about room availability. Had booked the rooms for a week and then received an invoice the second morning. Was told nothing was available and they were sorry. Then I booked a room online and the staff proceeded to give me attitude. Breakfast setup in a way that it can't accommodate the number of guests. Parking lot is a hangout for homeless folks. Stayed there many times in the last few months but will never go back.
Lobby, sundry shop, room, pool & hot tub, sauna. Close parking. Made use of all of it. Hot tub is indoors, but has great vantage point into the world outside. Room was great: just nothing in particular I need to say about it. :) Nothing about the place made me unhappy.
The room was very comfortable, especially the beds . It was was clean. There was plenty of room to spread out. The breakfast food was not good. Most of it tasted and looked like it sat around for a long time. The table area is tight, especially with many families with small kids. Fortunately there are restaurants close by!
Just a great place to stay, and good location. No complaints at all.
I felt that the room was very clean and spacious, with a simple but stylish decor. The price was also much more reasonable than other hotels in the downtown area, as there was no major fluctuation between the weekend and daily rates. The continental breakfast was subpar, despite being hyped upon check-in as one of the hotel's best features. I also had issues connecting to the internet, and had to cycle through several different networks before finally staying connected.
The pool was the perfect temperature and all sidewalks were crystal clean after the snowfall.
From water with some fruits at the lobby to housekeeping job, we could tell this place really care about their customers. Breakfast was wonderful, and they have indoor pool and sauna which were nice. Most staff were very friendly. Walking distance to the train station which you can take to the center of town free!
Well decorated, nice overall. Other people's showers so loud it kept me up, knocking on my door when I have do not disturb tag hanging, if you arrive late at night your reservation may disappear, parking is stupid expensive considering cost of room, no parking for large vehicles.
The staff was so nice and very accommodating! Their Bambora resturant was amazing! The best food I've ever had! It was so good that we ate there for dinner and breakfast. Wine/social hour was very relaxing. It was a fabulous get away!!!
I would definitely recommend it . I am going to stay more over there Everything was great.
It was clean and centrally located. TL;DR We were overcharged for the room. The room was dark and tiny. We were "upgraded" to a smaller, darker room. Don't stay here. Paying via priceline was $40 more than the hotel website advertised. On a night when the hotel was nearly empty, we were given an awkward corner room that was poorly lit and the size of a closet. Front desk was nice enough to "upgrade" us.... to a smaller and darker yet equally uncomfortable corner room. The robes were threadbare, faded leopard print, and gross. It was so terrible that we questioned whether we were on Candid Camera. I've been a lifelong Kimpton devotee but never again. There are so many great hotel options in SLC. Don't waste your time or money here.
My husband and I enjoy staying here because it's always modern, clean, sophisticated and welcoming. They are so friendly and the rooms have these fun and creative amenities, like yoga mats & animal print bathrobes. We often have overnight lay-overs and roadtrip pit-stops in Salt Lake City and the Kimpton Monaco never disappoints. No complaints
Loved it here! Great place to stay! The staff is so friendly, definitely has a high end feel. Furnishings are very nice and unique layout. Very clean. Bed is very comfortable. I highly recommend getting room service. The restaurant in the hotel is to die for. They accept pets and welcome them with open arms. Valet service for $24 per night is very worth it! Lovely hotel!
Restaurant was very good - except for the dogs. Staff was helpful and friendly Dogs
Location, friendly staff, decor Room 708 must be very close to ventsbof some sort because there is a hum going on the whole day and night, which could affect quality or sleep.
Room, location, bed, view Girl that checked us in put us in the wrong room and when told did it again. I went to remedy and was told that hotels.com could not reserve the room I requested and that I would need to request refund from them. I went back to wrong room, called hotels.com and miraculously the correct room opened up! Yeah for hotels.com
Clean, great location You are required to pay a $15 parking fee per day to use the only parking structure available on the premises.
The location was great. $15.00 for parking and no free wifi.
this is one of the best hotels in SLC, the location, amenities and friendliness of staff is outstanding
Bed was comfy...perfect for two. City view at night was amazing. Originally paid for the high rise but they tried to put me on the third floor. Desk worker Sage was very kind and helpful in getting us into a more appropriate room on the 14th floor. Small bathroom....small bathtub. Very few options for "gift store." 7 dollars for a bowl of cereal!!
Bed was awful. Lobby was stark and uninviting.
Bed was very comfy and big for me, my wife and out 7 month old little boy. Staff was nice and helpful. Had a great view from the 9th floor. Location was awesome. For a last minute trip, this place a gold to stay at. The bathroom was small, I have stayed at cheaper places with bigger bathrooms. Breakfast was over priced. It was cheaper for my family to go else where for food.
Nice room. All up to date. Bed was comfortable. They charged $75.00 non refundable deposit for a 5lbs dog. Ridiculous amount. Was not worth the cost with that included.
Everything was nearby and that you could order from the kitchen 24/7 super easy. Pay to park, I am already paying for a room and taxes and then you charge me to park at your hotel.
It was very clean, friendly, and quite and breakfast was great
Staff was friendly and efficient. Nice rooms. Excellent central location for doing business.
The room is spacious, and the furniture is arranged well. The bed is comfortable, the study desk conducive to getting work done. The breakfast is excellent. The location, near the Convention Center, the light rail, and restaurants and shops is great. The fitness room has old equipment that does not work well. These are heavily used, so it would be a good idea to replace them.
The staff was outstanding! Stella and Aple were terrific!
Nice look, new Everything was great
Everything was excellent
The staff was very kind and accommodating. The facilities were very clean, modern, and sleek. And the location is incredibly convenient. The parking situation was confusing since I've never been in the area and arrived in the dead of the night. There weren't clear instructions pasted anywhere explaining what to do.
Price, breakfast, accomodations Gym lacking a general weight station, Pool should be inside building, a female Staff member was rude and with an actitude.
Room was nice and spacious. Breakfast was great! Extra 10 bucks to park
Coffee and hot chocolate bar!! Best breakfast I've ever had at a hotel. Rooms were amazing - huge couch and new furniture! Available parking was limited in the paid lot behind the hotel.
This hotel was wonderful. It served a very good breakfast (free), the front desk staff was absolutely lovely at every interaction, it was very, very clean, and it even had recycling receptacles. The indoor pool is wonderful for the kids.
From the moment we arrived your staff were cheerful and helpful. The kids loved the pool open 24/7 and the breakfast. One of the kids said, "This is the first hotel breakfast I got full at". The room was comfortable and cool. All in all it was wonderful. Mahalo
To much noise in the rooms from the streets, from the air machine.
24 HR pool and hot tub
Very clean rooms, very friendly staff. Free tee in the lobby. Room which they gave me first was a bit noisy, because of its closeness to the ventilation, I believe. So I asked for another room, and they gave me another one which didn't have the problem.
Friendly staff, good products, comfortable beds
Beds were comfortable..clean room..nice staff will definitely be back.. They posted rules about no kids under 5 in the hot tub..yet there were toddlers in diapers in the tub..should've had someone checking...dangerous
Clean, comfortable bed, polite staff, good location. Great breakfast. I would have liked a fridge in the room to keep a soda cold. No big deal though.
Fabulous staff. Great pool. Comfy beds and spotless room. By far the best complimentary breakfast i have ever had..
All inclusive service (breakfast, swimming pool 24/7, business centre services), helpful and professional staff service.
Great price. Hot tub and pool anytime rocks for people with a different schedule. Clean and comfortable beds. I enjoyed the sticky notes posted around by the house lady's. Borrowed a wine opener with no rent cost. Screw little America for charging.. The ice machine was down on my floor. That was the only inconvenience. Not a horrible one
My fridge didn't work, but the staff was prompt and exchanged fridge immediately. The pillow is so thick that my night sleep wasn't very comfortable. In the morning my neck hurts. I wish you have some thinner pillows. I'm sure there are quite a few people like me who prefer thinner pillows.
The front desk was friendly. My 8 month old granddaughter began sneezing and coughing immediately, when we got into the room. It was just so old and musty and full of allergens, I guess. But, there were also a lot of weird things, like toilet paper stuck into the peephole in the door, so that you couldn't look out of it. I expected it not to be the nicest, but it felt very, very dirty. And my son found a used needle on the ground just outside of the room.
Price Staff No Cable Outdated Television/Furniture Broken Shower-head Drugs used and sold in the parking lot no security
Clean room and well comfy bed. Better staff. Better clarification of fees.
Very dirty. The beds did seem clean.
The pool The television didn't work and the carpet was old.
This property is poorly maintained. The beds are uncomfortable, the tv (giant tube tv) had static on half of the channels and had a remote but no batteries. No phones in rooms. Trash cans outside room were full during my entire stay. Whole place was generally unclean. The street in front of the hotel is one direction and (fortunately) faces into the city and not away from it.
Dirty, run down
The place was terrible. It was dirty, old, the betting had holes in it cigarette Burns comma the bathroom faucets constantly delete and wouldn't shut off, the internet was terrible, the staff was incredibly unhelpful, and every morning housekeeping was incredibly rude, loud, and continue to knock even with the do not disturb sign on for different times. See above
Staff was friendly, sheets and linens appeared clean. Everything else was suboptimal: carpets, TV, down to the paint and drywall was ancient and decaying. No airport shuttle despite what is advertised on Kayak.
No fridge Terrible air conditioning Too old
I liked where it was located. Rude staff, rooms smelled real bad. I found a dirty syrringe under the night stsnd. When I asked for another room they were out of rooms and rude about it.
Location: the best feature of this property. Super-easy freeway access and a quick, safe two-block stroll to the Trax light rail station (Courthouse - the first one in the downtown free-fare zone). Room: comfortable, quiet and reasonably clean though not spotless or super high-end Internet: free … if you could ever get it to connect for more than 2-3 minutes at a time Breakfast: meager and all starches, and I didn't particularly appreciate the numerous local homeless that seemed to wander in and help themselves each morning
Interesting older hotel. It was clean and the bed was awesome. The staff was friendly and helpful. It is right in the center of the city. The room was small and the breakfast was so-so. It needs a remodel. It could be a top-notch hotel with some new carpet, paint, etc.
The beds were very comfy and the decor and location were nice. When the heater turned on, it was excessively loud (hard to sleep through) and the bathroom fan was very loud as well.
The elevator that only holds 2 people and works intermittently. Kinda worn and musty.
The staff was wonderful, even going so far as to loan me a phone charger because I left mine at home! The hotel is a 15 minute was to the Family History Library, right through downtown. The lobby is very nice. The room was perfect for my needs, clean and simple. It's not the Ritz, but that's not what you're paying for! Great value. I'd stay here agin on a trip to Salt Lake.
Staff was great. Friendly, helpful and professional. The key card system was broken, so no room keys. Quite a hassle.
The building smelt old and so did the room, I was worried my cloths would take on the smell so I left. The toilet was pretty much right next to the wall with the towel rack right over it so you couldn't go to the bathroom with out removing the towels first. The room was very small as well.
The Peery is located conveniently to great restaurants, the Salt Palace, and downtown SLC. I was able to walk everywhere I went. The airport was only 15 minutes away by Uber. All the staff were excellent, very friendly and accommodating. The hotel has that boutique charm and has been redone beautifully. I was there during some unseasonably warm days. Being on third floor, all the heat seemed to come up to my room. Apparently, because of the age of the building, they can only turn on the heat OR the AC. I sweltered the first night. The next day I asked at the desk and they told me to leave the HV/AC system off and my room would cool down. Normally, that may have been true, but due to the warm days, it didn't happen. They then got me a box fan, which helped tremendously. I was more comfortable for the rest of my stay.
Staff was very friendly, location is fantastic!! It is old and has less amenities but this was no surprise as we reviewed the comments from other travellers. Breakfast is fine nothing special ! But overall it is a great value for what you get. Did not like having to pay for parking !!!!!!! Again the breakfast was nothing special and the internet in the room was slow but I did find that the internet down in the business room was fine!
Clean. Vintage. A/C didn't work and it was way too hot. Rooms were tiny and a bit cramped.
It's close to everything and close to public transportation. Also it's a historical building which is awesome. The place have a lot of history which made us really like it. The breakfast is not really good it's an ok breakfast. And also there is no parking so you have to pay hourly Parking or park from 8 pm to 8 am for free
The bed was amazing and the bathroom was massive The room did get a little cold at night.
The staff was very friendly and helped me out on getting my stay extended another day unexpectedly. Rooms were great and thanks so much for the parking garage.
Breakfast was way overpriced if you are taking your family.
I wanted more tv options for my kids or to have DVDs and players available
Very comfortable bed! Room was so clean and spacious. Staff were helpful. The pool and hot tub were very nice as well. nothing - all was wonderful
Rooms are spacious. The whole room was comfortable! Room service was excellent. My go to hotel anytime and everytime I'm in Salt Lake no complaints.
The location of the hotel was outstanding. Literally across the street from the sports arena and just a block away from the Salt Palace convention center. In addition, the staff was always very attentive to whatever we needed and whatever questions we had. So while it was a business trip and I had zero say as to where we were staying, I was very impressed and would absolutely stay there again next time I'm in SLC. It was a new hotel (I think 5 weeks old) when we stayed so they were still working out the kinks. The room phone wouldn't work except for when on speaker phone, the thermostat unit wouldn't drop past 70 for the A/C setting and the position of the shower head to the shower door created inevitable run off onto the bathroom floor (nothing a towel couldn't soak up but, you know, still a curious choice). But those are very nit-picky things and will easily be overlooked the next time I'm in SLC because I will be staying there.
The hotel and its staff were very nice and welcoming, even accommodated a late checkout request, so I was pleased. I was surprised this location didn't have a shuttle to the airport and yet airline crews were staying there - maybe special arrangements are made for them. Other hotels in the area do offer shuttles.
I liked the room I stayed in. It was a one bedroom suite. It had a little kitchen, dining area and living area. The closet was big. It felt like an apartment. It was well decorated. I loved that there were dishes and cooking utensils. Plus a dishwasher. Bathroom was a good size also. It would have been so much better if they'd had a indoor hot tub. I didn't get to swim in the pool because it was outdoors and it was closed. I didn't love having to pay $10 for parking every night also.
The breakfast was delicious, rooms were spacious and clean. We love the kitchenette and updated appliances. We stayed on a busy weekend but it was not too crowded or loud. Location was close to many things but not a great view. The breakfast was delicious but availability of food items varied, possibly due to a large group that was staying that weekend.
Location is very good. Near the light rail and easy to get around. The room was pleasant. Room could be quieter. Noise from the street & kids running in the halls.
Solid all the way around. Close to airport but not an airport hotel Nothing to report
Friendly Staff, extensive breakfast with pancake baking machine, pool, close to railway and bus stations
Nice property, clean and easy parking (which is free in the garagw). They serve free breakfast and dinner! But if you're Jewish, you can't eat the food, LOTS of pork products, very disappointing. Won't stay there again since that is a perk of Homewood Suites. They could at least do chicken since everyone eats that!
We are always pleased with a Hilton, no matter what city we are in.
The hotel was clean, the staff was very friendly and helpful, the room was clean, the beds were super comfortable and it was very quiet. I would recommend this hotel. Water pressure
Everything was amazing, I really enjoyed my stay.
Big comfortable rooms and 24/7 shuttle service to/from airport
Very comfortable room with comfy bed. Location: within walking distance to city center. Excellent value. We will surely recommend this place.
The breakfast was great. Made to order food. The price was reasonable for the quality. It was kind of difficult getting in and out of the driveway as it is a one way street. Small price to pay for such a nice place.
it was a comfortable atmosphere no extra blanket in the room
Great hotel. Clean and comfortable, and lovely spacious room. Very convenient for airport (5 - 10 mins drive), and for walking into the city centre (about a mile). Good breakfast with wide choice including variety of fresh fruit, yoghurt, cereals, oatmeal, waffles, pastries, eggs, bacon etc. Vending machines (for drinks) and ice available near room. Would definitely stay again.
Overall great stay. The room and hotel was very clean. Staff was friendly. Loved the large flat screen tv with direct tv. Normally hotels just have crappy cable and it's always a pain to change channels but this having direct tv was awesome. Loved the in room kuereg coffee maker with k cups. Definitely a step up from the normal drip coffee machines normally found in hotels. And if that's not good enough for you, Starbucks is literally right next door. Loved the fact the pool and gym is 24hrs. Although the indoor heated pool wasn't warm enough on the day I went in June but the spa was nice. The restaurant inside the hotel was a little over priced for what you get and breakfast isn't complimentary. Even so I would for sure stay here again.
I loved my stay at this hotel. Excellent service. staff were very helpful. Excellent food at a very good price.
The attentive staff, amenities, and quiet Nothing comes to mind
We were made to feel at home. Very comfortable.
Everything was perfect, no issues whatsoever. The room was cleaned so thoroughly everyday that it felt like we were getting a brand new room every day. No complaints whatsoever.
clean and conveniently located. They don't have room service.
The room was very nice. The facility was clean and well situated. I really liked the pool, sauna, and the overall room. My friend ended up getting food poisoning after eating the breakfast. Please make sure that your food is fresh. He got very little rest that night and ended up vomiting for most of the trip.
convenient location, Nice staff all else was bad. it smelled, our room had a whole in the ceiling and our bed had hair in it. The breakfast was bad and weird.
The beds are comfortable. Shilo In is under construction. Do not stay here unless you absolutely have to. The front lobby is cold, the parking is behind the Shilo Inn (you have to walk around the block to access the parking). Construction in the building is from 7am - 7pm (noisy and don't even try to sleep in). After I got to the Shilo Inn, is when I realized how much work is being done, and I still paid full price.
Great location! Elevators were constantly broken and the stairs were off limits so sometimes the weight for an elevator for 20-30 min
Staff was nice, good location. The hotel was very run down. Had broken table, ancient tv, and microwave. Free breakfast was a joke. Don't recommend staying there.
Price was extremely high during our stay
It was so new and nice and clean.
I enjoyed the friendly staff, convenient location, and the clean rooms!
Good breakfast. Better than other places we've stayed. Nice people. Good room. Breakfast not as good as I remember. Parking was limited. Loading/unloading lane was packed with overnight parking. The regular parking was all taken. We were sent across the street with a parking pass. When we went leave the attendant didn't recognize or no what to do with the pass. Luckily he let us through.
Nice big / clean room and comfy bed. Enjoyed the pool and spa and especially the proximity to the convention center for the conference I was attending. The hotel is under construction. It's getting a much needed update, but that meant construction noise and scaffolding outside my window. Wasn't a big deal.