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Complimentary wine ; bed comfortable; quick check in: room was nice; location; Temperature in the fitness was far too warm: could not adjust. Called staff but no response
Great location, nice modern design inside, reasonably comfy beds. We arrived around midnight and needed another set of towels so we could all shower. They said sure, they'd send them up. An hour later, no towels. Called down, asked them to leave them in the hall so we'd at least have enough towels in the morning. They said sure, we'll do that, sorry for the delay. Morning comes - no towels.
Employees are great and helpful! Great location. More of a business hotel. I booked a partial view of the bay room and it was just that. Expected a bit more than what I was hoping for and was let down. Unexpected charges.
Great hotel overall. There is a bar area on the terrace thats a great place to hangout and have a few drinks. Friendly staff, comfortable beds, even helped me out with my toothpaste i forgot at home. Close to pikes market and everything down town. Nothing, it was a great experiece.
This hotel deserves a high rating! the location is great so close to everything, approximately a 8 minute walk from several places. If you are taking Uber there is an easy drop off/ pick up location right in front of the hotel. Very Modern and a great view! Staff was so sweet and they all wanted us to get the most out of Seattle. The staff will change your towels only if you make it obvious, they will restock and clean but towels were the only problem. Also the bathroom was nice but a bit small.
Great hotel - reasonable for downtown hotel Everything was great
Location is great....rooms are small but comfortable. Bathrooms are extra small. Staff is friendly and amenities are nice Amazing to find free wifi at a hotel these days
-location -black hair in the sink -red hair in the folded towels -mold on the ceiling -lack of communication about when our room was ready
Great location, friendly, helpful staff. Only stayed one night so we didn't get to sample all the amenities. Bed wasn't as comfortable as we are used to.
The motif is a great place to stay. I went to Seattle with my boyfriend to celebrate his birthday. It was the perfect location as it is in the middle of downtown Seattle. We didn't have to go far to get a bite to eat or to have a few drinks. It's a nice hotel, the rooms were clean and it was very spacious. Coffee and water in room. They upgraded our room since it was a special occasion. Overall I had a great time and I will stay there again when I go back to Seattle.
Very nice room when we finally got what we requested. Really helpful staff. Loved the daily wine tasting. On site parking was awesome. Perfect location. Didn't have the bay view room we requested (overbooked-not ok) so we were stuck on a lower floor the first night which was incredibly noisy. Also it was Gay Pride weekend so it was crazy there. The next two nights we had a top floor bay view room which was awesome except there was this random really loud noise (elevator grinding or something ) that woke us up several times each night.
The location was excellent in the center of everything. Two blocks to convention center. Five to Pike's Place Market. Close to numerous excellent restaurants. Walking distance to Space Needle and Frontier Square. Rooms a little tight for more than a couple nights.
Vey clean rooms. Friendly and helpful staff. Great location in the city. Love the view. And very affordable Nothing
The location was perfectly located to walk to the Seattle Aquarium and the other downtown shopping, food, and tourist attractions. The staff was fantastic as well! Our hotel room didn't have a great view and the beds were not the most comfortable. The guide on the tv didn't work so we struggled to find child appropriate programs while we were in the room.
Everything was very clean and comfortable The staff did not give us any information about what the hotel provided (like breakfast or where to find anything). They also did not explain how the elevators worked....we ran into multiple people who were confused as to how they worked. We stayed in the deluxe king corner room and it really wasn't anything special, no soaking tub or really anything extra...just a few extra windows.
The bed/bedding was amazing Having to pay for room internet
Good location Conceiger was unhelpful. She had zero interest in assisting.
reservation process easy and hotel wonderful.
The clean place and very good view ! No microwave . And I can not get warm water when I get tummy ache .And we hope next time we can see it there:) and no free wifi. The lobby wifi is good but upstairs have no wifi connection . .........do we really need to write that much and hope right now the word number is good enough to send
Would've appreciated prior information on airport shuttle, but got nothing. Concierge Couldn't locate my reservation. Got a handicap room, okay, but right next to the elevator, so very noisy. Paper thin walls, could hear the people in the next room talking as if they were in my room. At least put insulation into the shared door! Hair in the shower when we arrived. Toilet was running non-stop. Maintenance man came to fix it twice, both times came unannounced. Closet sucked, hangers weren't even high enough to hang a dress shirt without hitting the floor.
Nice, well-kept up. Good location.
Cleanliness, great linens and mattresses, accommodating staff All good Was under the impression I could self-park my car.... Had to pay the exhorbitantly priced valet parking for my stay. $43.00 a day. Really?!
how helpful the women at the desk who were juggling multiple task and were able to find us a car in the 9th hour.
The pool and hot tub and work out room - wonderful concierge
The old world flavor and charm of a luxury hotel that has been updated without losing its taste. Nothing.
Great location, short walk to Pike Place Market. Wifi is not included in the room price.
The Fairmont was the perfect romantic weekend getaway. Walkable to coffee, wine bar, excellent resturants, several theaters and Pike Place for breakfast at Lowell's. Service was top-notch. Staff was personable and attentive. I didn't like having to leave.
beautiful indoor lap pool encouraged exercising; large comfortable rooms with excellent mini-bar and tea pot (so often just a coffee maker and I drink tea); great location - easy walk to tourist sites and waterfront
Location and staff The room didn't cater for children (i.e. we booked a suite and needed a fold up bed)...
I am a member of the presidents club and the morning of received an email to allow me to check-in prior to leaving my home town. I clicked the link, put an arrival time and how is was arriving etc.. a few hours before my expected arrival I received an email informing me that my room was ready and to pick up my key from the doorman. Also in the email were driving directions from my location. I arrived doorman had my welcome packet and I went right to my room.........slick! cant think of a thing that I didnt like
The indoor pool and hot tub the high thread count of your sheets Coffee should have been provided in your room.....bothersome to have to go to the gym every morning!!
Close to business district, restaurants, and entertainment... Given the room rate, free bottled water should be supplied...not $8 per bottle.
Great staff. Great location. what could be better? It's the best
A little outdated
friendly staff too expensive
Everything. From the moment we arrived, the Valet was superb, the doormen were excellent, the front desk staff were fantastic, and the room was great. Every touch point with the staff was top notch. No
No tea coffee making items in room expensive to buy a cup of coffee
everything first class
The location is excellent and the information provided by the hotel was very good as well. The gym was also first rate.
The location is great and the room is very nice. The front desk check in person mixed up our check-in information and even though our booking was for 2 nights, she insisted that we were only booked for 1 night. She wasn't apologetic at all about the mix up since we used a "discount booking agency" (her words not mine). So be aware of the hotel staff's snobbiness when you book through a "discount agent" (i.e. travel websites).
Location Ridiculously high parking charge, no coffee maker in the room, no onsite jacuzzi, no club room. I would probably choose one of the other Seattle Starwood properties in the future.
Boutique vibe, comfortable bed, trendy decor. Room was a little rough around the edges, didn't have the luxury feel I'd expect for $300+/night. No coffee or microwave in room.
The location was great Too dark old Hotel needs updates not your average W very slow at getting Baggage From storage room that faces the parking garage feels like a dungeon
We had a great time! Very nice hotel, though I think I expected the rooms to be more extravagant, but they are very nice. I almost stole the bed...slept like a rock. Very cool NYE hotel...they held a party downstairs that was all part of the hotel price for the night. We had an awesome time and this will likely become a tradition for us. Staff is extremely professional and polite. Right downtown, equidistant from the stadium/ball park and central part of downtown Seattle, so most things are available to you by foot. For such a nice hotel, the fitness facility was pretty cramped and awful. We've stayed at Hotels that charge much less with much better gyms. Other than that, super nice place!
Very nice hotel. Friendly front desk. Beautiful lobby. Concierge could have known more about local restaurants. His advice was good, but could have been better. The locals gave excellent restaurant advice. Otherwise, it was great.
The service was great. People were really nice and I got a free upgrade. I didn't particularly like the beds at the W. They felt lumpy. I stayed in The Westin the day after and I LOVE their beds! I also didn't really like the dark, club feel and the loud music in the lobby. I just wanted to relax and felt like I couldn't at the W.
the atmosphere was very cool and swanky. the bar was a nice little place to hang out at the end of an evening. the cool corner king room was a nice size with a lot of windows. we were first put in a cool corner king room on the 'garage side' of the hotel. it was horrible. we were moved quickly down some floors but on the other side of the building. i wouldn't have recommended this hotel had we been booked on the garage side of the hotel, especially in a cool corner king.
It's a nice, clean hotel with quiet rooms in a great downtown location. Their pillows may be the most uncomfortable thing I've tried (and failed) to sleep on.
The amazing sheets!! The view of the parking lot and super dark hallways.
Bed was soft Dogs next to us barking all night No gym as advertised Room couldn't get colder than 66 degrees
It was clean and accommodating. The staff was friendly and helpful - we would stay here again.
The staff was great and the hotel was perfect. The only issue was that I purchased the breakfast package for our room. The hotel resturants was being remodeled. So the hotel staff said you will just get it to your room, which I thought was great. Well it wasn't I played phone tag with room service for about an hour and every time I called front line staff they said they will have them call us. We received one call and they hung up on the other end. So we didn't get breakfast, but the hotel did comp valet parking because of it so still worth it.
Helpful friendly staff, stylish modern furnishing and lighting in room, safety deposit box in room, good size tv (with CNN), good bed, good food in restaurant. nothing
Clean and large rooms with great movie selection View of downtown was obscured a bit by an ugly backlot.
Privacy and the staff The noise from Construction
I enjoyed the room! The resterant was splended aswell. The bathroom was amazing! I never take bath, but I jus had to at hotel 1000, the tub was huge! I would totally stay again The only thing I did not like about the hotel was how confusing the payment was... but everything else was perfect!
Great staff and great amenities, but the service stands out above all else. Hotel restaurant menu was a bit thin and hotel overall was pricey.
Great location and very friendly staff. Room was very nice with a great bathroom. Bed was great and room was very clean. I would recommend this hotel. A little hard to find hotel because the name is on the side not on 1st Ave. Just the bldg address number 1000. Parking price kind of steep. $40.00 plus tax and something came to about $46 a night for one car.
Well located downtown. Well designed. Great staff and good coffee and champagne in the lobby. Lovely rooms. Tubs fill from ceiling which is a little silly and splashes on the floor. Minor complaint for a lovely hotel,
The entire staff was friendly and courteous and seemed to want our stay to be a pleasant experience, and it was! The room was clean, tastefully appointed and well laid out. The bath was great with a large soaking tub and a separate shower. $40 charge for valet parking
view of Elliott Bay Room too small; bathtub too small for two people.
The location was great, in the heart of downtown. The room was absolutely amazing, with plenty of light, a gorgeous bathroom, and the whole thing was kept very clean. However, the shining star of this hotel was clearly the staff. They go out of their way to make you feel welcome and to accommodate any needs you have. We stayed for our 10 year anniversary, and this was the best hotel experience we have had in those 10 years. If I had to pick anything it would be that the room service food from BOKA was slightly overpriced. It was good though so I can't complain too much.
Convenient location. Well appointed room. Excellent staff.
Everything. Food was great. Staff was very helpful None
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Great and accommodating staff. Wine hour was a friendly place to meet other guests. Close to everything in the downtown.
The staff was nice The rooms were tight, parking was SUPER expensive. I felt like I could have gotten better value for the trip had I booked a different hotel.
From check in to checkout it was a great experience.
Located in the heart of the city
It was close to the ferry. The lobby was small but stylish. There were not a lot of people around so it felt homey. The rooms are small.
Overall ambiance, friendly staff, well-appointed rooms, very comfortable bed. Great location, excellent views--would definitely stay there again, without any hesitation. No--hotel was absolutely perfect.
Excellent location and Every staff member was perfect! No!
This guest did not leave comments about this hotel.
Hidden fees and high parking fees Price
It was very beautiful. The location was really awkward to get to. It was also mandatory to have valet parking and even bring our luggage down we couldn't just get a cart and bring it down ourselves
The Alexis Seattle was a pleasant surprise. We absolutely loved it!
The staff was very helpful and kind, but the rooms were very small, and had minimal amenities. The wine hour was nice, the location was great for walking to Pike's Place, and Space Needle area is a seven minute drive. Overnight parking anywhere nearby is 30-$40 a night, so factor that into your costs. Small rooms, expensive parking, thin walls, small tv
I did not like how small the rooms were. The linen had stains on them. The shower was dirty upon arrival. Housekeeping took a really long time to even arrive to clean the room, we called the front desk for clean towels instead. The night before coming back home I realized that housekeeping had either taken or thrown away my bag full of souvenirs. That was the cherry on top of my disappointment about this hotel. I would not recommend it to my friends or family. The lady at the front desk, Consuela, told me I would receive a call from the Manager the next day regarding my souvenirs. Its been more than a week since I've been back home and still have not received a call.
Location is great and the price is good. The rooms were tiny and pretty well worn.
Fine bed. European style room size and age. great staff. Very convenient walk to Pike market, town and public transport.
Close to attractions and public transportation to airport, nice neighborhood, coffee house downstairs has friendly and helpful staff. Hotel staff was nice too, and provided maps and directions and suggestions for places to eat close by. Room is quaint, quiet but maybe because I had no neighbors - can hear people talking outside the room and in adjacent rooms. All in all more than adequate. Not a problem as long as you aren't big and tall - toilet is awkwardly situated in the room I was in, and the bathroom design was not thoughtfully done I think. Just a little quirky.
Great location with in walking distance of Pike Place Market and restaurants. Small bathroom. Room looks tired.
The location wasn't bad. It had long hairs on the bathroom walls. There was a long piece of scotch tape on the walls. I found out the next morning when I'd gotten up to go to my meeting the clock in the room was 1 1/2 hours off the time. I set the alarm for 6am and got up, unknowingly at 4:30 in the morning because the clock was wrong.
Very clean and nice, I would certainly recommend it to anyone looking for a room in down town.
Location to Century Link Field was good. Good location to other amenities. The bar downstairs was really good. Rooms were small and dated.
Bed was super comfortable, nice view, great coffee, staff and location good. The shower was nice too. The room design is horrible. I couldn't sit all the way on the toilet it was so poorly located, and I'm a small girl. It's under a shelf and about 4 inches from the wall on all sides. The room lid sagged with water damage. Just felt like they were way more concerned with getting as many rooms in the building as they could, than comfort. Especially for the price I payed. I'm gonna probably stay else where next time.
The staff was friendly and courteous at all times. We arrived a bit early and our original room wasn't ready so we went to the Woodland Park Zoo for a couple hours. Upon returning downtown, our original room still wasn't ready but Jennifer upgraded us to the Presidential King suite and it made our weekend romantic and unbelievably fantastic. I can't say enough about our experience. The room was huge, clean, comfortable, and quite enjoyable. The two full bathrooms allowed us to get ready in a very short amount of time. We didn't use the living room all that much but it was laid out in such a way that it could be comfortable for business or leisure. While we were mainly running around Seattle enjoying the rainy weather and beautiful city, we were extremely comfortable in our huge suite when we returned "home." Once again, the staff was absolutely perfect. We were treated wonderfully and there is no doubt that we will be back.
Location make it convenient to get around downtown. Room was very warm with no way to turn down the heat or cool it off and guests in the room next door talking all night made it hard to sleep.
Really enjoyed the location, rooftop bar and overall service. Nothing really, great place
Great location, clean room, nice decor. Rooftop bar is added bonus! slightly pricey
Thompson's Hotel had incredibly OnPoint and helpful friendly staff. Walking in, you get a very welcoming and swanky feel. The hotel rooms are very nice and comfortable. Upscale shower facility and rooftop bar were amazing.
Beliggenhed og at det var et lille hotel Room service døgnet rundt (eller i hvert fald til midnat)
Et ganske fint hotel, med et afslappet serviceminded personale, fine værelser og en super beliggenhed. Hotellet har ikke selv restaurant, men det er heller ikke på nogen måde nødvendigt med dets beliggenhed.
I liked the location most, very convenient to everything. Room was nice, love water in lobby too The cost of parking, no free wifi, bathroom was incredibly tiny.
The room was clean and had a great location to downtown.
Very central to all points of downtown. Clean and modern with a friendly staff.
So mess up
I liked the quality of the bedding but we the bed didnt have a top sheet just the duvet and a sheet on the mattress. Pillows were nice and fluffy. No free wifi. You have to pay extra for almost everything even over night parking in the garage. There was construction going on which we didnt hear but they put temorary lables on the elevator buttons that were not very clear. We were not the only ones that had issues.
Gym was awesome , BEST hotel gym I have ever been to. Super clean and great equipment and organization. I thought it was ridiculous that we had to pay extra for internet in the room, I can't remember the last time I was at a hotel and the internet was covered.
Great location for convention center.
Classy. Clean. Kind helpful staff. Great location.
Excellent, friendly service, I would definitely return to this hotel. First given a "17" room, went to the front desk and Lin very kindly moved us to a different room, which was larger and brighter.