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1. Late check in around 12:30 am - due to construction and lateness of hour, it was very difficult to get in the hotel... doors locked, escalator not working, ... When it was pointed to check in Peloponnese, not a note or tone of sympathy! How can Westin put someone front desk with this type of attitude 2. Hotel fire - when we got back late afternoon there was fire earlier in the day that has left very smoky smell in our room. They put out notes but when we checked out following morning, I had to bring it up in conversation.
The staff was very helpful and accommodating to a large party. It would be nice if they had a hotel shuttle.
Well done to the Westin staff. Best hotel best value!
central city location this is not a luxury hotel. The pool is barely adequate.
really liked the shower
Location is central, walking distance to everything. Very clean. Super comfy bed. Everything is extra. Need wifi? Pay extra. Parking? Extremely expensive. Staff are confused, rude, and seem that they don't want to be there. Parking was a huge ordeal as reception didn't know anything about it. Had to go back and forth to reception to get key activated. Check in and accessing the parking took over an hour. Calling reception feels like you have disrupted them from something important and have no time for you. Rooms are beautiful but any notice on walkway echoes inside, at all times of the day/night. Very noisy.
Everything except the exorbitant amount of cost for items in the room that were set to a weight sensor. I bumped the fridge and was worried that they charged my card that night. Nothing went through, thankfully. Other than that, everything was excellent!
The View, large windows. Comfortable Beds. Setting and Decor of the Rooms. Location.
Pros: Located within short walking distance of shopping, transit station, monorail, restaurants, and Pike Place Market. Staff friendly and helpful. Soft, comfortable beds and pillows, like sleeping on a cloud. Beautiful views of the city. Cons: A single staff member at the concierge desk treated us as if we were bothering her and wasting her time after we had patiently been waiting for 5 minutes or so for her to finish with a phone call before helping us, as if us waiting quietly near the desk to ask a question was somehow an annoyance to her.
We booked this for our honey moon. Nightmare Small room. They then upgraded us yo a suite and chafed us a fortune. No sorry, no offer to make our stay better. So upset will never stay again. DR. Brian Bledsoe
Everything was fine All other hotels in this class usually provide free internet. Even if one has to pay I don't understand the exorbitant cost. Shameful gouging!
Although we like the convenience of the location, the parking ramp spaces are too narrow. Someone hit our vehice during our weekend stay. We filed a report, but no one has followed up with us. Very disappointing.
Central location The room and building was dirty. Very small room. A group of people were having a very loud argument in the hotels courtyard throughout the evening. It is a motel level quality.
From the time I checked in to the check out, the service from the front desk was impeccable!
Location was excellent. Walk everywhere. The staff was helpful, kind, professional and cheerful. The friendly instructions to help save water and energy was appreciated. Glad to see they are concerned with the environment. We would stay here again. The confusing one way streets caused us some distress as we went around several blocks. But that is part of city life and we did score a good parking spot on the street..
All of the staff except for one woman was very helpful and friendly. You can borrow their bikes which is a great way to explore the waterfront. Ask for a room that faces the alley. Otherwise you will be subject to loud buses, cars, people yelling, and a street piano. Bring earplugs and a sleeping mask (no blackout shades) if you are a light sleeper.
Location was fantastic, rooms were a little cramped, but who hangs in room, water pressure in shower was low or could be low flow fixture. I will stay here every time we are going to Seattle.
- friendly staff - good location - able to walk or bike to many locations - complimentary bike rentals - Good price
Close to downtown, so everything was walkable. Great restaurants nearby. Complementary umbrella also a plus if it decides to rain. Room was not air conditioned, so the window needed to be open at night to sleep, meaning city noises are easily heard. Not a big issue if you have ear plugs to sleep with though.
Good location and affordable
Belltown Inn is a clean, simple, unpretentious place. I like this kind of hotel because it's not stuffed full of things that I don't need - like padded Queen Anne armchairs, oversized tvs, and bad sugary 'continental' breakfasts. My room was comfortable, with a good desk and chair, a reasonably-sized tv and a very good mattress. AND open-able windows. Two points for that! For a very reasonable price. Small problem: a bathroom door that was hung poorly.
Location excellent. Right on streetcar line. Staff told me of GREAT breakfast next door, "Bitch" something. Easy walking to Pike's Place Mkt., also just 4 blocks to Victoria Clipper ferry. Was $80-90. Decent value. Again--location, location, location! A chemical smell in room, some sort of disinfectant. We aired it out, put up with it. Not strong enough to be a deal breaker. May have been to cover up some booboo from previous folk, I dunno. I don't want to blast them on the internet or YELP or anything, as it was probably just a one-time thing, and the staff was nice.
Everything with the exception of the lack of AC.
Located right on the waterfront. Beautiful common rooms and restaurant to look over the water and watch the sunsets.
As tourists, the location was ideal and right in the middle of a ton of sites and restaurants. The decor and view were incredible as well, and I highly recommend cocktail hour in the gorgeous bar. We had dinner and breakfast at the restaurant and both were incredible. Would absolutely recommend this to friends, and wouldn't hesitate to stay here again. The only complaint I have is that we had issues with our fireplace, and while I'm sure 98% of it was user error we also kept getting conflicting information on how to make it work from various hotel staff. We must have asked for instructions on how to turn it on and off four different times and were told four different instructions on how to operate it.
Nice waterfront location & lounge area. A bit dingy & a little shabby. Expensive waterfront room partly obscured by equipment, and staff not helpful w.r.t. finding alternative room. Bar is very loud but nice location & lively.
This is a beautiful hotel on the water. The rooms are immaculate. The staff always helpful. The restaurant was an added bonus. Would definitely stay again.
The room and staff were great!!! Clean everything!!! Great location!!! Overpriced valet parking $41.00!!! Just ridiculous!!!
Nice overall Thermostat and fireplace did not work. Shower splashed water out in bathroom.
Fireplaces in every room. Cozy feeling of a lodge and views of the stormy water. Our water view room had a piece of dock equipment (mobile people gangway or something) partially obstructing of our water view.
The location and the lobby guest lounge. The lack of parking forces you to use the valet at $41/day. A hotel of this prestige should offer a continental breakfast and free coffee in the dinning area. I've stayed at many hotels in this price range that do offer it and parking for guests is free. Definitely paying for the location and name.
Easy walking access to pike place and downtown Seattle Beautiful lobby Great place to sit and watch the water Very romantic Cozy bed Good food from room service Also loved the little convienence store in the lobby! Staff wasn't super helpful, but I'm thinking that was mostly because it was the holidays and it was pretty busy The hotel cleaning staff kept on changing the shower head to the one we didn't like and we had to keep changing it back. That was just a little weird. Wish our room had a tub. Thin walls.
I've stayed in better economy type inns. Cool location , but way dated and a need for up dating. The price didn't match the facilities
the Staff were So friendly & helpful..and Everyone was always Smiling! Décor was Just what I love...I call it "Rustic Elegance"...food was Very good. My room on the water was perfect and could have sat by my window on the water for Hours. Great location since I had the choice of walking to many things or take your shuttle. Will come again!! Too bad there isn't an "Upper Deck" or terrace on top where people could sit maybe half indoors/half out, to take in the views.
Beliggendhende midt i Seattle er fremragende. Alt hvad byen tilbyder er lige omkring hushjoernet. Meget snaevre faciliteter ved Front Desk. Alt for faa Busines PC pladser. der var ofte laengere ventetid.
jeg havde et fint ophold nej
Awesome hotel close to Pikes Place Market. Easy walk to restaurants. Macy's (hotel discount) right across the street. Friendly, helpful staff. Will stay again.
historic hotel; restored- excellent job on restoration- well maintained- very friendly & personable staff; in the heart of downtown location n/a
The vintage quality throughout
Beautiful well kept property in great city location. Wonderfully friendly and helpful staff. Plus "Oliver's" bar makes the best Martini's in Seattle. Nothing
There was an old musty smell
Location was superb and easy to reach by Light Rail from airport. Hotel is charming and staff friendly and accommodating. It was the hotel of choice as we knew its reputation. Room was small but the price was very good for DT Seattke in summer. No view but we only needed a place to sleep for a few nights.
The staff was extremely helpful, friendly and welcoming! Even though we arrived very early in the day, they were very accommodating by handling our luggage and making some excellent suggestions on nearby things to do and see while we waited to check in. I really, truly cannot say how absolutely impressed we were with the staff, their positive attitude and attentive nature. It was perhaps one of the best hotel stays we've experienced and it was all because of the people who work here!
Everythin was perfect, decoration, staf, location everything
The size of the room was good and the decor was young and hip. Also the hotel staff were all friendly and helpful. Perfect for travel
The room was light, quiet, and comfortable.
This is a great hotel. The staff is wonderful. They even offer a free shuttle via Lincoln Town Car to anywhere within a two mile radius of the hotel. My room was nice. The bathroom had a large sunken tub with wooden privacy panels that opened to rest of room. This was my first stay at the Pan Pacific. I have paid more for lesser quality hotels in Seattle. I will definitely be returning to Pan Pacific. The hotel also has a beautiful spa facilities but I didn't get a chance to indulge as I was only there one day for business.
The staff was absolutely the best! And, the accommodations were wonderful. The signage about the entrance was lacking.
We were in Seattle for two days and the entire experience but especially the free car service was amazing. They gave us a bottle of wine and chocolates with a card signed by all their staff to congratulate us on our anniversary. Super impressed!!! would stay here again without hesitation! Theres a fitness Center and a hot tub!! Five stars!!
the room service was very polite and the room was tidied and bed made when i went out
Very attentive staff and beautiful physical plant. I was impressed with the simplicty of design in the room and common areas. Initial experience with the bar upon arrival was mediocre. The server was disorganized and slow.
The staff went out of their way to be welcoming, friendly and helpful. Rare to see anymore. Everything was perfect
My only complaint is that we paid $90 for the shared parking garage the few days we stayed. For $300+/night, they can afford to validate parking.
Location, location and location. Some of the staff were uppity and almost seemed like doing you a favour when you asked a question. However, there were a couple who were service oriented....
As we were cheecking out 1 front desk jerk tried to ruin our stay, Monday Sept 6th, 6:30am< Michael was a complete jerk to me. We visit Seattle 3-4 times a year (Son in college). Let me know when Michael is gone and we will return. Brad Kellogg.
The decor, simplicity and understated atmosphere. Access from the street
Excellent location and very attentive staff. We will stay here the next time we are in Seattle.
Generous room size, decor, location, good sound insulation very quiet for the city location would have liked breakfast to have been included in the price!
Great location, great staff. Thought it was a bit pricey.
The room was really nice. A lot of the extras you always hope for, but never seem to get. I would defiantly stay there again.
Professional, very helpful and friendly staff. Well appointed and elegantly designed room. Great in-house bar and restaurant, with very good food. Excellent room service. The bathroom was on the small side and lacked a fan.
Our room was spacious and well-equipped. The design was modern and attractive. The food in the restaurant was high quality and interesting but perhaps more limited in range than you would ordinarily expect from a hotel catering for international travellers having a strong Greek/North African theme. I think the hotel should seriously consider making wi fi internet access complimentary - its ridiculous to charge ten dollars a day when you can cross the road to Starbucks and get it free when you buy at coffee. I also think they should stop importing mineral water from Scandinavia, which is contrary to their environmental aspirations.
Great central location in downtown Seattle. Fabulous staff.
This is my first time at this hotel. And I couldn't have been happier. Comfort and quiet. I will recommend this hotel. And would choose to stay here again. The only thing that happened was that the maid service didn't show up till 4:30 pm.
Great location, good service .great decor.Quiet. Music/jazz orientated.Room lay out was very well designed and very comfortable. walk in closet was terrific. Car parking was an issue. No problem with the valet parking , just expensive.
The hotel was very modern and cool. There is a restaurant and lounge adjacent to the hotel lobby. Plus, the location was perfect. We were able to walk to the waterfront, Market, Pioneer Square, and lower Queen Ann, all within 15-20 minutes. Would definitely stay here again.
Nice hotel. Good restaurant. A little on the pricey side.
Very good location, close enough to major downtown Seattle attractions, but just far enough out of the thick of traffic to be accessible. The room we had looked more like a college dorm room than a hotel room. To market this hotel on the basis of style or design is a stretch. The room decor is worn and dated, although clean. The bath was small, mid-quality vintage and not updated - there's a reason the bathrooms are not pictured on the website....
Kombinationen af beliggenhed, hotelstandard og pris er uovertruffen. Småtingsafdelingen: 1) Jeg foretrækker en "almindelig" dyne med dynebetræk fremfor det tæppe-lagen-halløj de kører i USA. Forstår ikke at man ikke kan vælge... 2) Bortset fra manden ved checkin. så var resten af personalet ikke outstanding på nogen måde. 3) Alle hotelgæster gik over på den anden side af gaden for at købe kaffe og morgenmad isf at bruge restauranten på hotellet - den var for dyr.
The staff was always helpful and went above and beyond
Reasonable price for such a great location Parking spots are a bit limited & very tight fit.
I was able to check in early. They room was clean and bathroom was stocked. The parking for this hotel is horrible!!! They have about 10 stalls up where the hotel is, then about 20 more below. We were NOT told its on a first come, first serve basis and ended up having to pay $20+ to park in the lot next door. I have never had to pay for parking as a guest of a hotel. Very disappointing.
Clean and quite
Getting a glass of beer at check out was great. Nice staff and great for couples. The rooms can seem a tad small at times. Any more than two people and there is definitely no where to sit. However, I also chalk that aspect up to the intimate vibe of the hotel.
The beds are really comfortable the room are clean we plan to come back. The bathroom was a little small but it worked
A boutique hotel that's worth every penny. The staff is super friendly and genuine. The rooms are clean and the beds super comfortable. The location is perfect for downtown as shopping and pike place market are all within walking distance. This is my go to hotel from now on... The elevators are super slow so give your self extra time if you're rushing in the morning.
Location was nice. Convenient walk to Market. Terrible service. Everyone on staff seemed new. Valeted car was a waste of time. One person running entire hotel for all guests. When I needed my vehicle I was ultimately in a line until the one assistant for the hotel could help us. Then they had to take an elevator to get the vehicle which was a huge time waster for us. A few times we needed access to our vehicle and it was very inconvenient. Upon arrival we asked for a particular type of shop and the staff told us that corporate said they were not allowed to talk to us about that. They literally did not tell us where to go in town to find what we were looking for. Very strange and uncomfortable.
Craft beer everyday from 5-6pm for free and as much as you can drink in an hour.
Friendly staff; good location Mini full room is smaller than my expectation; the bathroom and restroom are separated.
The front staff was awesome and very helpful. The rooms were spacious yet cozy and the beds were so comfy!!
I just loved everything. Would definitely stay there again. I was supposed to stay two night but they double booked my room so they moved me to another hotel. Though it was handled very nicely, I would have preferred to stay there both nights.
I liked the overall feel and look of the lobby, the staff was nice, so was the location. When we booked a room, it was listed as a 2 person 'microqueen' which I assumed would be a bed somewhere between a full and a queen. It was actually a queen-sized bed in a room that was barely larger than a queen-size bed. It kind of feels like you are in the shipping container of the mattress. If all you want to do is lie on a bed it's cool, but it's quite cramped.
Quick walk from the airport light rail, quick walk to the convention center. Clean and nicely appointed room. With the deal I got it was a reasonable value. Room was small. Standard price is way too high.
Kudos to the staff who were always very friendly and helpful! The room was very small.
Attentive staff, young, fun, friendly funky Bathrooms v small
I like that they provide a shuttle to sight see and they have free items that are easily forgotten like toothpaste. The rooms were kept clean and the cleaning and room service staff were extremely friendly. I didn't appreciate all of the front desk staff. There was one or two that I felt were friendly and customer service oriented, others seemed less willing to assist.
The complemtery breakfast was great. They even had a Belgium waffle maker. King size bed and pillows were very comfy. Overall a great stay. Valet was a bit in the higher range. Paid $26 for one night parking. Pull out bed I thought was uncomfortable but my daughter seem to think differently. The pool and hot tub was ok. Probably needs to be renovated soon if not a deep cleaning.
The room and hotel was very clean and priced within our budget.
Honestly there are a lot of boutique hotels in seattle I would pick over this one considering the high cost of the room, but it was close to our event and that was the main thing. Very small and tmy car seemed vulnerable to attack in the parking lot Room size, price and parking
friendly and helpful staff willing to do what whatever it takes to try to solve problems. ran out of spa towels on Thursday night
Great location and friendly staff! The walls were thin, you could hear conversations outside your door and people walking above you.
The hotel has an excellent location to downtown. Nice view from the window and the staff is very nice and friendly. Highly recommended. None
Great staff and location
Front desk staff exceptionally customer service oriented and friendly. 5 Star service Hotel is older and seems a bit on the seedy side. There are many updates the hotel desperately needs. Rooms are small, and the air conditioning/heating units are the old-school type that are large units mounted under the windows, making the units loud.
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Location and staff tried to be helpful but should have known the area better
Room clean, bed and pillows comfortable. Hotel staff friendly and helpful on where to eat. 10$ parking fee.
I liked the hotel's location and price. Not really.
This guest did not leave comments about this hotel.
Average hotel, hidden charges were not pleasant to find out. (Parking fee) Parking fee.
We wanted a Seattle Hotel, centrally located, for one night so we could see Billy Joel in SEA. What we stumbled on a delightful boutique hotel above the famous El Gaucho Restaurant. Only 17 rooms with a delightfully helpful Manager and staff, "The Inn" was a joy. Whether it was places to eat ("The Inn" has no food services itself), directions to get to Pike Place Market (a couple of blocks down the street), or their 5 o'clock complimentary wine bar, "The Inn" was excellent value for money. If you stay there be sure to go to CJ's Eatery for breakfast. As welcoming as the staff make "The Inn" its a walkup with suitcases from the ground floor. That walk-up can be a bit daunting the 4th or 5th time you do it during the day. Also the rooms are clean, comfortable, but a bit tired.
Friendly and helpful staff. And you cannot get better dining in Seattle.
Very clean, very new, breakfast was nice, held my bags for me. Service was very pleasant Not in their control at the moment; a club nearby was pumping bass until 3am. Nearby construction makes it slightly harder to navigate.
Great staff, big room, fantastic location, new everything, slept like a baby. Treated extremely well. Highly recommended!
Come up to do the tourist things that this lovey city has to offer and was able to walk to all major landmarks that took about 30 mins The staff were kind and very helpful. Will be staying at a Garden Inn again The cleaning services took too long to come clean our room but they did a great job.
PROS: - The staff were helpful for providing directions to getting to parking and room. - Location was convenient for our activities (near Westlake Center). - Bar was good and convenient with good happy hour. - Inviting lobby to hang out in with couches, chairs, tables, and fire place. - Modern finishes in the hotel. - Did not visit pool/exercise room so no comment. - Impressed overall with hotel. - Bottom Line: We would stay here again CONS: - The room we had looked right out to another building (not a huge deal though). - No other cons that I can think of.
Great customer service! Very clean... Super cute & stylish!
Very reasonable price for walking distance to downtown Seattle. Staff were friendly. Very loud. No private bathroom. Tiny room.
Love this hotel. Great room, clean, comfy bed. awesome breakfast. Cool decor. The street noise at this location is unbearable. My room was also way too warm at night.