The 4 people we encountered at the front desk over the period of our visit did not speak any languages except Spanish.
The room was really clean! No wireless in room. However, they did say wireless is available in public areas.
Best possible location!
Friendly, perfect location, wonderful views and great rooms. The rooftop deck is really nice ?
The location was excellent The single room was very small
location small room, elevator not accessible at all times (had to carry luggage down two flights of stairs in early morning)
in town center but quiet! No English service. I want a hairdry but not successful. And not very convienient for the car to send the luggage to the hotel, but it's not the hotel's mistake.
Location excellent, a llittle difficult to get close to it with a car.
Great location, just a few minutes walk to the Cathedral, cafes/restaurants, and the Acqueduct. Hotel staff parks your car for you in a nearby garage. N/A
Wonderful location. Nice facility. Very comfortable Everything was fine. WIFI reception was a bit weak in the rooms.
Peacefull and relaxing Bathroom was cramped. The bidet was squeezed in a corner and to put the bath plug before running a bath was awkwrad to say the least - we found it easier to climb in first.
The location of the hotel was good For a 4 star hotel with 4 star price tag, the room was very small. Probably ok for 1 person but not as a double. We felt the hotel was over-rated in general. We would not stay here again.
The decor and atmosphere. Staff were discreet but attentive. no
Beautiful new hotel (just one month open), with great atmosphere The staff particular in the bar & restaurant area needs much more training still.This will enhance the experience dramatically. If you serve a boiled egg at breakfast, please make sure it is somewhat boiled and not 90% raw!
The quality of the kitchen is fabulous! If the restaurant keeps this high standard, it will soon be one of the best (and busiest) in the environment. The hotel is brand new, so for the staff in the restaurant it's sometimes a bit searching, but they manage it on a professional way. Fully equipped breakfast. Staff of the reception, excellent! Only ten minutes walk to city centre, along the aqueduct. We have hardly no comment, but if we have to... the hotel-music on the hallway, sometimes to loud.
Beautifully built inside part of a still-existing monastery complex. Cloister is part of the hotel. Personnel were friendly and helpful. Breakfast very good. Note that it is not right in the historic center, however it is very quiet and just a 15 minute walk to the center. The roman aqueduct begins just outside the hotel. Just walk along it and you are in the center of town.
Friendly and helpful staff, great location, excellent facilities with tasteful decor and ambience, good restaurant, free parking on site, located at the end of the Segovia aquaduct, 5 minutes walk from the old town centre. As for seemingly everywhre in Spain the room lights were quite dim.
Situation. Very unusual hotel in a monastery, restaurant in the cloisters unique in our experience. Attached museum with resident nuns. The service for clients suffered badly when a wedding was held in the hotel.
The location was great. Even though it wasn't in the heart of the city, it was just a quick 5 minute walk following the aqueduct down to the sites. The facilities were beautiful inside and out. The rooms were nicely decorated and very clean. The staff was extremely friendly and helpful. And they had parking. Although we didn't drive, I think the parking would be a nice perk if driving to Segovia.
I enjoyed and very much appreciated the high pressure shower head after long day of walking. The buffet breakfast was very good. Even though it was expensive to stay here, I would come back to stay here again. The room was small and for the price, I was expecting a nice view from the window.
Excellent location near the Alcazar in the old city. Good for walking to historic sites as well as bars & restaurants. Our room with a balcony had a view over the countryside. The breakfast had a variety of local ham & cheeses. Has a garage for parking. Staff were very helpful, especially giving directions on the phone for driving to the location when we were confused by the signs limiting vehicular traffic in the old town, and by the very narrow one-way streets. We definitely recommend it. Nothing.
Very near to the historical part of Segovia, nice hotel, helpfull hotel staff, the bus number 12 takes you from and to the train station and stops in front of the hotel.
Location was excellent A bit of noice and the air conditioner was not working that well as the room was quite hot.
Location to sights very good. Easy to find and as the hotel has its own garage (€10), your car is secure. Boring modern with noisy aircon doubling as heater.
Convenient location, secure parking, friendly, helpful staff, walking distance to the sights of Segovia, Spain.
The hotel was located within walking distance of the aquiducts at Plaza del Azoguejo. Garage parking available. Staff did give directions to local sights. The Wifi was terrible in the room and very slow in the reception area. When I reported the problem staff said No one else has complained. When I asked about the Gym and the Sauna they told be they were having problems and the facilities were not available. I wish they would have stated that on their posting. The water in the bath was warm but not Hot. I tried at different times and got adequate warm water at off peak hours. Otherwise it was barely warm. The bathrooms looked old.
Good location, efficient staff.
We used this hotel for a stopver whist driving home from Southern Spain. It was convenient for siteseeing in Segovia being close to the city centre. The room was small and with a view over a building site. Typical city centre hotel
This a very ncie hotel in lovely spanish old style town with lots of streets and shops to explore nice to walk around, the parador hotel is just out of town with fantasitc views over the city
The public lounges, bar and terrace all have spectacular views of Segovia. Very comfortable hotel.
Cycling from hotel into Segovia Internet going off for two days
beautiful place, great breakfast, amazing views
This was our second visit to the Parador de Segovia and enjoyed our stay again. This time we were with our 6 year old daughter and enjoyed the swimming pool, views from our room as well as the food and staff in the restaurant (breakfast & dinner). When we checked in we were given a room with out a view. The next morning the staff changed our room to accommodate our request for a view when we made the reservation 6 weeks prior. We appreciate the great service!
The setting is stunning, beautiful views over Segovia, relaxing and only five or so euros to city centre in a taxi or 40 minute walk, good for burning off the calories!
very convienient and relaxing after a long drive,taxi into town 6euros,plenty of eating choices quite expensive compared to other paradors even on the golden years rate
It was clean, comfortable and the staff were excellent, helpful and friendly. For our needs, everything was catered for, in future we will know not to take pool towels, toiletries etc. Breakfast was a delight, so much choice. Absolutely nothing
comfort, convenience, the view, the architecture and the value for money (with the discount)
Lovely position over looking the town. Dining room terrace was idylic Although in a dominant positio above the town the directions to get to it were very poor
The friendliness and efficiency of the hotel staff.
Its location next to the Aquaduct is outstanding. Hotel is tired and in need of refurb. Hotel garage is a long way from the hotel.
good location pleasant staff good all round no hairdryer in room
Very friendly staff and a peerfect location with a view of the aqueduct. Noises from neighbouriung rooms
Unexpectedly very luxirous for 3-star hotel Switching off the central heating at night
The bedrooms need to be soundproofed as you could hear people talking in the adjacent bedroom and when they have the T.V. on at midnight it is impossible to sleep!!!!! Also the Reception staff were not very welcoming.
Clean,functional and spacious.Location fine for us as we parked near, but outside the city and walked in.Easy to find and convenient for visiting other towns. Good value. Staff polite and helpful.A good cheap menu del dia just up the road at a nearby hotel. Rooms very poorly insulated - could hear everything in the surrounding rooms surprising in a 4 star hotel.
The room was large, clean, and comfortable. The reception staff were unfriendly and unwelcoming - never a smile in sight. The hotel seems to cater to business meetings and large groups so not a good choice for independent travelers looking for some advice.
A good clean inexpensive hotel, large rooms, excellent breakfast, and free car parking on site.
Service free parking
Its silence at night. You should be by car, because it is a bit far from the monuments
Nicely appointed restaurant with good service and the set menu was good value.
It was a good location about a half hour walk or 5 euro taxi from the old city, and quiet at night. The breakfast was OK for the money they charged Hotel was in desperate need of remodelling-threadbear carpets, soft mattresses, etc.Also pool was closed-opened seasonally. This would have impacted our reason for staying there.
We were able to get a 3 person room with a proper third bed for our daughter (not a sofa or fold out bed). Breakfast is a little expencive if the teenager only eats one pan au choc', otherwise it was good
Very nice hotel, not far from the center of Segovia. Free wifi.
free mini bar!!!and kindly staff!!
Beds very comfortable on-site restaurant menu limited in the evening
central location and very helpful staff Very limited parking on site and hotel starting to get a bit shabby,but still acceptable
Excellent location--room with fresh paint & carpet had terrific view of cathedral and city, very friendly staff Parking was a bit of a challenge
The view on the acquaduct.
Very nice hotel, for the money, friendly staff and they spoke exellent english.
The hotel is directly across the street from the bus station so it is very convenient if you are using the bus. The room I was in had a great view of the city including both the Cathedral and the Aqueduct Staff was friendly. Room was dated with twin beds instead of one double. Carpet was new or cheap. Color transfered to the towels when they were used to clean up spills. Dinner was not very tasty the one night I had it there.
Friendly staff; location close to the central bus station Breakfast was not included; no Wifi on the hotel rooms
The staff was extremely helpful and the hotel was centrally located with very convenient parking.
The receptionists were friendly and helpful, and spoke good English. The woman who received us acted as a Tourist Information officer, and made suggestions about sights to see, and walking routes. The room was shabby and run-down, with tired decor. The high-season price we paid seemed steep given the facilities.
Great location, comfortable room, nice price.
great location, comfortable room but small, good value, oh and did I mention, great location just of the Plaza Mayor not a great breakfast
The hotel staff were pleasant and helpful, the rooms were very clean and comfortable. And if one wished there was a vibrant bar downstairs. As said the misleading information about parking being on site. Had these arrangents be known before the booking would not have been made.
The hotel was thoroughly good value, including the dinner. It was ideally adapted to our purpose of an art (mainly architectural) tour of this magnificent city and interesting province. Only one problem, the robotized car parking was v. complicated, and even with passable Spanish, picking up the minute detail of an absolutely rigid system proved impossible: mine host, however, v. helpful in sorting out problems. Classification: art sightseeing tourism.
Friendliness of staff and energy of the bar
The Location was good