Excellent staff, very helpful. Messehotel was closed on arrival - a not very clear notice directed me to the Kongresshotel across the road, should have been notified of this when making booking. Air conditioning switched off at night, room got very warm and made sleep very difficult.
That our group of 5 persons was split and one person had to stay at a cooperation hotel nearby.
The online booking process functioned perfectly. The hotel is located next to a major traffic route and has thin, poorly insulating windows. Rooms are very loud, and this noise continues throughout the night. The room I was provided had no functioning air conditioning, and the room was very hot. The front desk had only "too bad" to say in response to my complaints. The checkout procedure automatically charged our fees in us Dollars, including a hefty premium for the conversion. Conversation with the management regarding these issues were not handled in a satisfactory manner.
Just near the next subway station. Nice Breakfast View from the room was not really beautiful, but OK...
Pets were accepted and welcomed warmly. The bar was nice and the bartender was friendly. The front desk staff was friendly. The food at the restaurant was very very salty. Also, we booked 1 room for 2 people but the blanket on the bed was not big enough for the entire bed. The blanket was meant for only 1 person. The air conditioning did not cool the room no matter which way we turned the dial.
Spacious rooms, large bathrooms, right on top of subway station, short taxi ride from central station (and shopping district), very satisfactory breakfast bar mattresses need to be firmer, pillows too soft
Location, help of staff and ease of travel to city
the staff and rooms were very clean and decorated.
friendly staff the hotel is in an industrial area, right by the road and very cramped - overall good for one night - but nothing longer. Also, no lunch/food during noon time served
Room service not available.
The courteous efficiency of all the staff - the availability of evening meals and the wonderful breakfasts. The perfect hotel! No
Great location if you need a fabulous hotel near Frankfurt airport-their airport shuttle service is great too
We stayed eleven nights and thoroughly enjoyed our visit.From the room cleaning maid to the reception staff everyone was so helpful and friendly especially Marcus Schlaich, and Gino D' Amico who were tremendous, the food was excellent in the restaurant, which is why we dined in every night. The pleasure to be able to smoke and drink in the cocktail lounge.
The hotel staff were extremely helpful with anything needed. The train station was right out the front door. A breakfast buffet was included in the price of the room and was fresh.
Breakfast Overpriced ... due to beer festival?
The breakfast was one of the best I've had in Europe. Rooms were a good size, modern and clean. Had a difficult time finding instructions on how to get to the hotel from the train station, and the double room had two single beds, not one big double.
nice people, for germany.
proximity to the office in Feuerbach where I was working. Really nice hotel, but not inexpensive.
I stayed only for one night but the hotel and the staff was ok
Vil benytter B&B hoteller p.g.a. pris i.f.h.t. faciliteter/beliggenhed når vi kun har brug for overnatning og ikke en masse komfort.
Det var en super oplevelse, vi vil fremover benytte B og B hotels i stedet for ETAP kæden. Nej, Alt var fint og i orden.
Bread was very good at breakfast. Large room. No reception.
Clean & comfortable, friendly & helpful staff, relaxed atmosphere, Interesting area, good public transport connections No
Nice personal, free garage, fast WiFi, in the dark difficult to observe. Good value for money.