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Very clean, great continental breakfast and quiet spacious rooms. It was a nice surprise to come back from a long day and have cheese & crackers, hot dogs and wines/ beer available complimentary for a couple hours. I'm not sure if they do this every day, but it was very nice. The gym is very small.
Everything about this hotel was great. We were there for the College Football National Championship and the staff went out of their way to make us feel at home. The prices were elevated for the event, thus the lower rating for value. In all, we were very pleased.
First of all, I would like to say that the staff was impecably friendly and helpful. They truly made our stay extra special. The free buffet breakfast was good and they went out of their way to get items that may have run out. The pool is small, but most of the time we were the only ones in it. The room was quite comfortable and the touch of four pillows for each queen bed was a plus (2 firm and 2 soft). Busch Gardens was only about 15 minutes away and the staff was extremely helpful with getting around and places to go. Would recommend if you need to stay in this area.
I like almost everything, the service, the hygiene and the fact its cloce to everything As a solo traveller i was hoping that hotel could serve more than one meal , dinner , or room service at least .. Hope next time when i visit i wont need to go out to eat .
Our room was ready the way we asked for and when something was need they brought it right to our room No complaints
Locations, Staff, and price We had noisy guests near us, isn't exactly the hotels fault but just the nature of a good price and near a major interstate.
The beds were a little better than, Sleep Inn, Red Roof, Motel Six Had to go out to eat or get food delivered. Front desk should have available lists of those that deliver.
The staff was very friendly! Room was very clean and inviting. Beds were comfortable. We had 3 light bulbs burned out in our room. 2 were right when you walk in, we hit the light switches and nothing. I'm sure they would have taken care of immediately if we had let them know. We were just so tired when we got to our room we didn't feel like addressing it at that time. We let them know the next morning and they apologized up and down for it.
Room with woods view behind the hotel. Nice breakfast and cozy enviroment.
Friendly staff n cleanliness Maid service should knock on doors before entrance many were down stairs eating breakfast when found doors open /unlock. No one Knocks. If check out is at 11:00 than knock first and wait for response
Good bed, linens and towels. Clean room. Very comfortable. Broken coffee machine, empty coffee bag in ice bucket.
The room size and cleanest of the property. No
The staff was amazing. It's a bit off the beaten path.
Hotel Employee Was the thing about about this hotel she was very helpful and friendly They had ticks in the swimming pool
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Hotel was very clean. However, the thing I liked most was the warm greeting at the front desk. She very knowledgable about the hotel and local area. I would always stop and chat with her whether I was coming or going. Thanks!!!
Room sizes were great and loved the split bathroom set up Wish it had room service
Pool was so nasty that we went to another hotel. In the Florida heat one looks forward to a cool dip in a clean pool
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Hotel is difficult to find. It is tucked way off Bruce B. Downs. The staff was extremely helpful and pleasant. The rooms are a little dated (popcorn ceilings) but the bed was just fine.
The hotel's customer service is superb, breakfast is good, and rooms are very clean. The hotel is not in the most convenient location/New Tampa area (and over a half an hour from airport during non-traffic times) and has no indoor poor or whirlpool), but if you want a clean, comfortable, safe stay with great customer service - I would recommend this hotel.
Came here first week of nov with my family including 2 kids, 4&7. Rooms were large and comfortable, free breakfasts were huge, varied and yummy. Pool area was nice although we never went in, too cold. Kids loved the free ice cream every night. Staff was friendly and helpful. Building was clean and close drive to many attractions. Many places to eat dinner close by. Highly recommend, esp for families.
Nice area and VERY helpfull staff. Family loved the complimentary ice cream
We were welcomed with free beer, an offer of free ice cream, and had complimentary breakfast the next morning. The room was amazing, everything was clean and modern. Breakfast was more than just cereal and toast, there were eggs, meat (for those who like that), pancakes, and even cinnamon buns! The staff was super friendly. Overall amazing experience, was really happy to stay there!
My family and I stayed for two nights at this hotel while attending Busch Gardens. The front desk staff made us feel very welcome and assisted us in whatever we needed. The pool was nice and only had a few other people in it both times we swam. Towels are waiting for you when you get out by the pool side. The hotel offered both a cold continental and a hot breakfast bar every morning for free. They also offer a free ice cream bar in the evening. Our room was VERY clean, quiet and comfortable. The only negative thing that I experianced was that the room did not have a mini refridgerator. The two queen beds that were in the room were wonderful. Check out was effortless. I would definatley stay at this hotel again.
We booked our accomodations after reading the other reviews and found the facility to be everything we expected. The staff was friendly and professional. It was fun to be given a beer at check-in and then free ice cream for the family between 8 and 10p. The pool is small, and the miniture golf course is just 4 holes within about 15 feet or so (cute). The triple sheeting on the beds is awesome, I wish all hotel would do that.
The hotel lived up to the reviews we read before selecting it. Rooms were clean and comfortable. The front desk personnel were friendly and efficient. The pool was clean and never crowded. The complimentary hot breakfast each morning was really great and the 'hot' portion changed each day which kept it from getting dull. There was free ice cream at 8pm each evening which our daughter loved and my husband enjoyed the free beer on check in. Very nice hotel and very centrally located. We were just under an hour to the beach and about one hour to Disney World.
Family of 4 stopped for the night on the way to a cruise departing from Tampa. Very nice. Beer at check-in was totally unexpected! Our traveling companions/family of five had reserved one room but were given a 3 room suite at no charge....great customer service! Pool was small but adequate for a cool down after a long trip. Complementary breakfast was good. Loved the breakfast burritos. Everyone was very pleasant and accommodating. We will stay again in an instant. Also, many good restaurants near by. We went to Ruby Tuesdays and had a very good time.
We regretted that we could only stay for 1 night while attending a conference. This was our first time to stay in a Holiday Inn Express. The staff was very helpful and freindly and the room met our every need. We will be looking to stay in in the Hiliday Inn Express for any future trips.
Very nice, clean and staff were great. I was there with my grandson and we enjoyed the pool. Very thing you may want is close by. Beautiful area!