Find billige flybilletter fra Aalborg til Paris Charles De Gaulle

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "Crew"
Ulemper: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Fordele: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Ulemper: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Fordele: "The crew on-board was nicer this time"
Ulemper: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Fordele: "Everything was great"
Ulemper: "I’d honestly pay more for childless flights"

Ulemper: "Improving customer service during delay but overall good"

Fordele: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Ulemper: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Fordele: "Service and the crewe was very kind"
Ulemper: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Ulemper: "Food could be improved."

Fordele: "Quick, efficient, relaxing."

Fordele: "Great service and timeliness."
Ulemper: "I wasn’t offered earphone headset so I could not enjoy entertainment."

Ulemper: "Media screens were very unresponsive and we never did find music"

Fordele: "Staff was great."
Ulemper: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Fordele: "Crew were professional and friendly"
Ulemper: "Small seats"

Ulemper: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Ulemper: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Ulemper: "Flight was 2 hours late in departing from Frankfurt."

Fordele: "The crew was pleasant, bathrooms clean. Despite a late departure we arrived on time."
Ulemper: "It was a bit warm on both flights from DTW to FRA and the return. I usually dress for flying assuming it will be chilly but it was the opposite, a bit warm. No individual air control either. the last meal served was a ham & cheese sandwich which tasted odd..I couldn't eat it, other meals were fine."

Fordele: "The seats are comfortable and the plane was clean and well-presented."
Ulemper: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Fordele: "Professional, efficient, full, nice sandwich and coffee."

Ulemper: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Ulemper: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"

Fordele: "Enough space for my legs, cabin crew okay"
Ulemper: "No entertainment"

Fordele: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Ulemper: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Fordele: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Ulemper: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Ulemper: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Ulemper: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."

Fordele: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Ulemper: "Nothing to dislike"

Fordele: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Fordele: "Friendly helpful staff."
Ulemper: "Delays."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "Did not get into flight"
Ulemper: "They changed the gate in last minute without proper communication"

Fordele: "Flight was comfortable. Seats were spacious and leg room was really good. Crew were friendly and efficient. Entertainment was varied and extensive."
Ulemper: "Food was awful. Muslim meals were gross. Need to find a new vendor in Germany. Breakfast was very poor. We were starving when we got to Washington. No snacks were provided. I would prefer a seafood or vegetarian option. Bathroom were filthy. For such a long flight there has to be a backup for dirty bathrooms"

Fordele: "The crew was nice and professional."
Ulemper: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Fordele: "Crew was fantastic."

Fordele: "This was a short flight with only a snack and no entertainment like the onboard movie selections on the longer flight."

Fordele: "Title says it all Short flight"

Fordele: "Standard short flight."
Ulemper: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Ulemper: "2 hours late"

Fordele: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Ulemper: "All good. United and USA domestic carriers need to learn what to do from lufthansa."

Fordele: "- crew was nice - overall flight was smooth"
Ulemper: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Ulemper: "There was one flight attendant with a bad attitude. An African American who spoke German. She was saucy. I was scared to press the call button when My wine spilt from a bump in the flight cause I didn't want her to give me attitude. But everyone else was very nice and helpful."

Fordele: "Comfortable seats and pleasant crew"
Ulemper: "It was a short flight so no food was given out."

Fordele: "Check in was swift"
Ulemper: "Friendlier approach from the crew"

Fordele: "One hour delay after boarding due to loosing our “slot”"
Ulemper: "Timing!!!"

Ulemper: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Fordele: "Nothing"
Ulemper: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Fordele: "The plane was comparatively clean"
Ulemper: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Ulemper: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Fordele: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Ulemper: "It would be wonderful to have all seats the same as first class for a long distance flight."

Fordele: "Clean, safe short flights"
Ulemper: "The 30 minute layover was close"

Ulemper: "Seat !!"

Fordele: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."

Ulemper: "I missed my flight because of the delay in Zurich"

Ulemper: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Fordele: "Very good drink service (one cold and one hot drink)"

Fordele: "Flight was in schedule, friendly staff"

Fordele: "Everything Fromt the crew and service. To checking in and deplaning was awesome"

Fordele: "Everything was good"
Ulemper: "Red uniforms are ok but red tights awful"

Fordele: "The stewardess is very polite and accommodating n"
Ulemper: "Nothing"

Fordele: "Crew were amazing"
Ulemper: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Ulemper: "We had a delay of nearly two hours."

Fordele: "Enough legroom for economy"
Ulemper: "Basic food - poor in fight entertainment"

Ulemper: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Fordele: "Great airline, everything on time,exelent service, great staff, good food"
Ulemper: "Everything was fine"

Fordele: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Fordele: "Crew was courteous"
Ulemper: "No information on delay given until boarded."

Fordele: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Fordele: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."

Fordele: "I loved the music while boarding the plane. All staff members were very nice."

Fordele: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Ulemper: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."

Fordele: "Good service, nice staff (better than US carriers easily)"
Ulemper: "2.5 hours to receive baggage - this might be on LAX"

Ulemper: "The flight was delayed and I lost my luggage."

Fordele: "We arrived on time"
Ulemper: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Fordele: "Great staff, friendly and helpful."

Fordele: "got to my destination on time."
Ulemper: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Fordele: "The actual flight was professionally well-handled"
Ulemper: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Ulemper: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"

Fordele: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Fordele: "that everything was in order - alles in ordnung, without much fuss."
Ulemper: "the passenegers - too much farting"

Fordele: "The female attendants were nice."
Ulemper: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Fordele: "No unnecessary waiting. Excellent service!!!"

Ulemper: "The delay in take-off"

Fordele: "The crew was nice and the entertainment was okay."
Ulemper: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"

Fordele: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Ulemper: "I have no negative comments about this flight. Everything went well."

Ulemper: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."

Fordele: "Comfort seat. Good mouvies"
Ulemper: "The aircondition was to high. I was almost frozen."

Fordele: "In-flight magazine was interesting."
Ulemper: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."

Fordele: "Excellent personnel. Will use Austrian Airlines again!"

Fordele: "It went smoothly and my luggage showed upon time"
Ulemper: "Cramped quarters good thing it was a short hop"

Fordele: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Ulemper: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."

Ulemper: "Small plane. Narrow seats, cramped cabin"

Fordele: "The crew were nice."
Ulemper: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Ulemper: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"

Fordele: "Flight was fine...."
Ulemper: "....but departure wa delayed over an hour"

Fordele: "The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process."

Fordele: "A lot of seating space. very comfortable."
Ulemper: "You have to pay for wifi."

Fordele: "Crew very friendly and helpful."
Ulemper: "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."

Ulemper: "We paid for meals that were NOT delivered"

Ulemper: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Great crew"
Ulemper: "Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac"

Ulemper: "We were late and my impression is that the crew is not well organized and costed the delay."

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Fordele: "Nothing really; this looked like the cheapest transatlantic airline that I have ever taken. Will try to avoid in the future."
Ulemper: "Limited selection of food, snacks, and drinks Limited selection of movies"

Ulemper: "Noen hadde spydd på bordet på sete 1A, flyttet til 2A"

Fordele: "The movie and tv selection were fantastic. Crew was kind and helpful. Chairs were pretty comfortable."
Ulemper: "It was so cold on the plane with most people including grown men with blankets wrapped up to their neck! I understand the crew moves a lot so want it cold but maybe there’s a happy medium? The cold snack sandwich with cheese and spread of some sort was awful. The main meal was better but not as good as some others I’ve had."

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Ulemper: "Check-in was a disaster. Took almost one hour for a trainee to check us in. Printed 8 bag tickets (for 2 bags) and after we complained was told there was no line at immigration, so should be okay. Guess having a 3 year old wasn’t enough for us to get any compassion or expedited service. At gate. No early boarding for children."

Fordele: "Crew was friendly and helpful."
Ulemper: "Plane was a bit old, inflight entertainment limited, temperature on aircraft fluctuated a bit. We were also an hour delayed in take off with no communication."

Fordele: "Jal is the best airline"
Ulemper: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Ulemper: "The flight was cancelled."

Fordele: "Transfer desk was remote but once found, staff was very good"
Ulemper: "Haven't made it yet due to late flight/missed connection"

Fordele: "It was a normal flight, only a few hours long. The crew was very nice."
Ulemper: "Once again, just some leg, and arm space issues but that's to be expected."

Fordele: "Safe departure, flight and landing."
Ulemper: "An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special."

Fordele: "We were eventually rebooked in the class we paid for."
Ulemper: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Ulemper: "Not water for children."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "Great entertainment in modern plane with good service."
Ulemper: "Having to purchase alcohol is annoying on transatlantic. At least offer a wine or two."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "Quick flight easy on and off."

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Fordele: "Good entertainment, well organized, reasonably comfortable seats"
Ulemper: "Food wasn't very good, especially the snack"

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Ulemper: "On the domestic flight you only got a drink."

Fordele: "Temperatures was good not very hot. Has a handicapped bathroom."
Ulemper: "Cabin light was only slightly dimmed during the 8 hrs flight. Then instead of gradually brighten the light. They just flip the switch to full blast. I think they are trying to sell you more duty free than letting their customers rest. Not ok!"

Fordele: "Good entertainment options on board. Helpful crew and good snacks."
Ulemper: "I didn't find an option to request special meal online. The only way was to call customer care which wasn't available at all times."

Fordele: "The crew was very kind!"
Ulemper: "Tiny seats and no free drinks on an international flight....whats up with that?"

Fordele: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Ulemper: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."

Fordele: "I upgraded for reasonable $$ and it was great - will do it again! Flight was in time, easy, friendly service and good flight"

Fordele: "Too upset to continue senseless survey"
Ulemper: "Vacation ruined"

Fordele: "Take off and landing"
Ulemper: "Layover time"

Ulemper: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Fordele: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Ulemper: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Ulemper: "Staff Curtsy and overall gestures!!"

Ulemper: "Delayed"

Ulemper: "Delayed"

Ulemper: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "Had decent room space seats comfortable"
Ulemper: "My luggage could have arrived for a start"

Fordele: "Crew was wonderful and welcoming!"

Ulemper: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Ulemper: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Ulemper: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Ulemper: "My entertainment device did not work the entire flight."

Ulemper: "wine selection divider between seats"

Fordele: "DIY snack area"
Ulemper: "Food and seating"

Fordele: "The crew"
Ulemper: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Fordele: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Fordele: "The staff were very helpful and professional."
Ulemper: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Fordele: "Just a routine flight but done with perfect execution."
Ulemper: "Nothing."

Fordele: "Good quality flight"
Ulemper: "But delayed and lost baggage"

Fordele: "The Air France service was ok. Got me to my destination on time and alive."
Ulemper: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Fordele: "Not much expected as it was a budget trip."
Ulemper: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Fordele: "Timely and smooth teansit."
Ulemper: "Food has a way to go to be appetising."

Fordele: "Everything"

Fordele: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Ulemper: "Slight issue with headphone connection, was not the only passenger."

Fordele: ". Budget airline with no legroom or extras"
Ulemper: "See above. Nothing specific to like."

Fordele: "The free glass of red wine when the plane finally took off."
Ulemper: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Fordele: "Nothing"
Ulemper: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Fordele: "Absolutely everything perfect."
Ulemper: "Through my own fault I ordered a different seat instead of window seat. :)"

Fordele: "Boarding was on time"
Ulemper: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Ulemper: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Ulemper: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Fordele: "I didn’t actually liked the entertainment"
Ulemper: "I just didn’t enjoy the entrainment."

Fordele: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Ulemper: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Fordele: "Everything was very prefect and would love to fly again."
Ulemper: "NA"

Fordele: "Hospitality of the flight attendants"
Ulemper: "Toilets could hv been cleaned more often"

Ulemper: "Some toilet facilities out of order and some slow service"

Fordele: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Ulemper: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Fordele: "Boarding and punctuality."
Ulemper: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Ulemper: "The air France flight was overbooked and we had been in standby until the last minute"

Fordele: "Crew was great."
Ulemper: "Food could be a bit better. White bread is unhealthy."

Fordele: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Ulemper: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Ulemper: "Freezing"

Fordele: "Amazing service, seat and FOOD"
Ulemper: "Nothing"

Fordele: "Good seat near the front."
Ulemper: "Delayed arrival by 30 minutes."

Ulemper: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Fordele: "Fly til tiden"
Ulemper: "Mindre end 15 cm til sædet foran. (og ja, jeg målte) HELT uacceptabelt. Ikke engang plads til at mase min håndbaggage (en helt almindelig computertaske) ned i hullet."

Fordele: "Crew are efficient and friendly."
Ulemper: "Very small plane."

Ulemper: "Superstrict baggage policy!!! Cramped seating. No free food or water!"

Fordele: "The ticket was affordable"
Ulemper: "The baggage rules are dubious at best."

Fordele: "This was a cut-price flight. Considering what we paid, the flight was amazing value for money. The plane was new. There was plenty of overhead space. The seat pitch was adequate. We took our own food. We slept for most of the flight. We arrived on time. If Norwegian can continue to keep the price low, I'll happily choose to fly with them again."
Ulemper: "A free soft drink and nibbles would have been nice, though hardly necessary."

Ulemper: "Water should be free on the flight"

Fordele: "The crew was great."
Ulemper: "The food was over priced for quality."

Fordele: "Airline was changed to wamos. No drinks provided. Crew did not offer water."

Fordele: "The crew was nice. Plane was on time"
Ulemper: "More up to date movies more Comfortable seat cushions"

Fordele: "Electronics available to charge phone and see location"
Ulemper: "Flight attendant physically tried to adjust my seat while I was sleeping and did not first ask me to do it myself. She should have asked me to wake up before taking upon herself to physically adjust the seat."

Fordele: "The boarding process was easy"
Ulemper: "It wasn't made obvious on Kayak booking that you had to pay for meals separately, which is €40 and not that great from what I've seen. The staff was also very rude and unfriendly"

Ulemper: "Boarding was an absolute mess, nobody knew where to go, lines in all directions, hours long. Then there were delays from loading luggage. Then they ran out of food on the plane."

Fordele: "Not much"
Ulemper: "Check in, boarding, delays, all were a disaster. Seat was broken, crew did a poor job with cabin service."

Ulemper: "If they at least offered complimentary drinks and snacks."

Fordele: "The crew was not friendly and there was nothing to like and will not recommend this airline"
Ulemper: "better organization from the ticket counter and the boarding. Very poor performance"

Fordele: "Plane was great ."
Ulemper: "Long chaotic lines at check in. Deplaning in Paris took way too long as we had to board buses (no jet bridge ) Long lines at immigration in a forgotten part of CDG airport reserved for the budget airlines. Won’t be flying with them again"

Ulemper: "Directions for check-in and bag allowances clear ahead of boarding, clear communication upon boarding & exit. I was repeatedly provided incorrect & conflicting information."

Fordele: "Nothing, unfortunately. Crazy boarding and deplaning process. Definitely not worth the ticket price discount. Wouldn’t ever do it again. Really horrible."
Ulemper: "Boarding, deplaning, and onboard service."

Fordele: "Smooth ride"
Ulemper: "Customer Service"

Ulemper: "Extremely long time for bags to arrive"

Fordele: "Crew is efficient and friendly"
Ulemper: "Business class seat isn’t a full recline (180 degrees). It is wider, with a footrest and reclines but doesn’t become a bed"

Fordele: "The lady next to me left her seat so I wasn’t squished next to a woman who was well overweight and snored"
Ulemper: "The crew didn’t offer me anything once, the seats were mildly comfortable and our flight was delayed by over 2 hours, not the airlines fault entirely jfks fault"

Ulemper: "Meals were not great but the worse problem is that whatever it was I couldn't eat it because your toy knives break, you cannot even cut a piece of chicken"

Fordele: "New plane..."
Ulemper: "The check-in line was horrendous, then, once you're on the plane, water is rationed, no blanket or pillow. Just horrible. You get what you pay for...never again!"

Ulemper: "Food"

Fordele: "Had my own row"
Ulemper: "Boarding process in English and a little more organized"

Ulemper: "It would have been great if they didn’t wake up up an hour and a half before landing on a red eye, just to try to SELL US COFFEE AND SNACKS. Absurd. I’m unnecessarily tired, and still have 6 hours of travel today."

Fordele: "Seats had plenty of room."
Ulemper: "It could have been explained that carry on bags would be weighed, also neither food nor snacks were provided on a 6 hour flight. Crew did not even offer water."

Fordele: "The crew"
Ulemper: "The comfort"

Fordele: "Super fast boarding, quicker flight than expected"

Fordele: "I liked the fact that the plane was empty and I had 3 seats to lay down and sleep"
Ulemper: "- no pillow, no blanket - late with no information (the plane on our gate was reallocated to another flight) - food was bad for the price and I was starving between the 2 meals"

Ulemper: "I was denied the vegan meal that I purchased for this flight. Two of the crew members treated me like they believed that I was lying and trying to scam a free meal. His list was inaccurate, but we were in the air and I had no wifi to download my receipt and prove it to him. Two of the crew members tried yolo derby me a glass of water (eventually I got at least that). Then they said they would provide a vegan meal, however what they gave me was vegetarian instead and I am allergic to dairy and grapes/wine so I could not eat it. I was very disappointed to see that Norwegian crew members are not well trained on this distinction. Further, all other beverages and meals were denied to me. I sat through a transatlantic flight with only the food and drink that I happened to bring on board myself. At no point did the crew members apologize or acknowledge that it was their mistake. This will be the first and last trip on Norwegian airlines for myself and my friends/ colleagues."

Fordele: "Pre loading of handicapped was insensitive and inefficient. People with disabilities were told to board and then made to stand in the jetway for over ten minutes. All the while the staff laughed, joked and stood around doing nothing to solve the situation."
Ulemper: "Gate staff-terrible attitude and service! They would never be hired elsewhere."

Fordele: "The plane was comfortable, clean and modern. The seats were not cramped. It was possible to sleep on the overnight flight without interruptions from the crew. The pilot was funny and helpful and landed the plane so smoothly that I didn't even know we had landed!"

Fordele: "The Alitalia Lounge at JFK has pretty good food and overall the flight is fine."
Ulemper: "They don't have a separate boarding line for business class, they allow economy passengers to pass through business to use the restroom which kept waking us up. We are paying 3 x the price of an economy ticket, so we should have a few perks besides a more comfortable reclining seat with a footrest. I am not asking for perks that cost the airline any more money as I know this is an economy airline."

Fordele: "Entertainment was great, as was having a usb port to charge devices."
Ulemper: "Didn't like that i had to pay for a blanket on an international flight."

Ulemper: "When we tried to register for our flight, I was greeted with the fact that the name on the flight reservation was different than the name on the passport. The name on the flight reservation was Jim; the name on my passport is Francis James Donnellan. They charged me $60 to correct what they perceived as an inconsistency between the two documents. I found this frankly quite bizarre. I have literally flown around the world; I've taken many flights to Europe, the Far East, across the country, etc. and have never run into this as a problem. Over 50 years of travel, to be charged $60 by Norwegian for a perceived name inconsistency struck me as odd to say the least. Primera handled this "problem" without a charge and with a much better and more positive attitude toward it. Norwegian did not give an explanation as to why this was such an issue; the key point made was that James was not the same as Jim. Again, nothing in my experience suggested that there should be a problem here. My father's middle name was James, and he was always called Jim. Same with me. If they are in fact two different names as was suggested by Norwegian, no one over of my 75 years of life ever called attention to it. I wonder what would've happened if I had been referred to throughout my life as Frank, with the name on my birth certificate being Francis."

Ulemper: "My wife and I made our reservation 4 1/2 months in advance. We were notified of an airplane change and only upon my further investigation and telephone calls to Norwegian it was apparent that we no longer had seats we had reserved. As a result we were stuck in the last 2 seats in the rear of the plane. Extremely disappointed with Norwegian. Richard and Sharyn Klassen"

Fordele: "The flight was scheduled for 10:30pm and left at 1:30am, causing many passengers, including myself, to miss our connections- there was no assistance and no explanation. The seat spacing is very tight and seats are uncomfortable. One of my worst flight experiences."

Fordele: "Comfort was adequate. Flight staff were helpful and friendly."
Ulemper: "Flight delayed without notice and seats given away. Family all seated separately and gate staff were markedly unconcerned even though we booked our flight and chose seats months in advance. This is our second time flying Norwegian and a second disappointing flight. The first time the entire flight was cancelled and the airline failed to get us to our destination (we had to book a separate flight ourselves and seek reimbursement—still waiting for it). The savings just isn’t worth the poor customer service. Returning to Delta and American. It was a mistake to switch to Norwegian. Lesson learned."

Fordele: "I liked the Inflight Entertainment System, the 787 aircraft. The cabin crew were pleasant. I particularly liked the price. Only gave food 1 star because I didn't want to pay $45 for meal service. Really should be able to mark it NA."
Ulemper: "Departed over 90 minutes late. Captain said it was due to late inbound flight although aircraft was at gate at scheduled departure time. We started boarding almost on time and then sat in airplane about 90 minutes."

Fordele: "Nothing"
Ulemper: "The crew was inattentive. No one checked seat belts or chair positions at takeoff or landing. To the crew, the passengers were non existent . I had cold air blowing on me throughout the trip and asked that the direction of the air be changed. After my request, I never saw the crew member again and I spent a five hour flight with my hair blowing in the wind. The crew enjoyed their own company partying in the “kitchen “ without caring that passengers could hear their conversations at 2:00 in the morning. Again, inattentive and unkind!"

Fordele: "I am 94 years old, and my daughter in law was able to get me a wheelchair while we were standing in line."
Ulemper: "inefficient movement of lines for check in. you needed more people checking the passengers in for their flights. and if you have bags, it is a nightmare as you have to go to a separate line to do so. did not pay $45 for an airline meal - seems outrageous to me."

Fordele: "I liked the premiere lounge a lot. The premiere class seats were comfortable, the entertainment selection was good, and the food was decent. We arrived safely and on time."
Ulemper: "One of the flight attendants was rude. When offered an extra bread, the attendant rolled his eyes at me when I asked for butter . The same attendant had a very unpleasant tone with me when I was waiting to use the lavatory. Instead of kindly asking me to return to my seat, he felt the need to express that I was in the way of doing their job and ordered me to go back to my seat. Premiere class doesn't get premiere treatment I guess."

Ulemper: "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."

Fordele: "After reading other reviews of Norwegian Air, we expected indifferent flight crew, strict carry-on restrictions and low cabin temps. So we came “prepared” for our overnight long haul flight, but it turned out the cabin was fairly warm and the young flight crew from Norway, US, France and Spain were even warmer. They were all merry, super responsive, and went out of their way to offer assistance. Although we hadn’t pre-ordered food, they gave a sandwich to my ten-year-old, and then when they had a few left over, they gave them to us (the parents) and others. They are either a new crop or they’ve gotten re-training since previous poor reviews. Also turned out layered clothing was enough and we wasted carry-on space bringing small blankets, not that they cared very much that we brought a regulation size carry-on plus a slightly-too-large personal item each (never measured), PLUS a paper grocery bag half-filled with snacks. So we went over our limit but there were no issues, and the overhead bins in the Dreamliner were NOT full. Maybe on other planes, or if you’re among the last to board, it might be different. Also, on-board blankets were only $5 to purchase (not “expensive” as we’d previously read.). Seats were certainly tight, but all coach seating is these days, and overall... a great flight experience. ALSO... they have a handicap accessible bathroom on board, and provide crew to push the aisle chair as needed. Awesome."

Ulemper: "I missed checkin by 2 minutes, because there was line of people checking in for later flights."

Fordele: "The aircraft and the entertainment and the planes left on time and it was affordable for the most part!"
Ulemper: "That you have to pay for luggage and there was not food or beverage included"

Fordele: "Flight times avoid local traffic for departure and arrival."
Ulemper: "You get nickel and dimed for everything. Have to pay separately for a meal 72 hours before flight or miss out. Have to pay for a blanket. Cramped seats. Staff about what you'd expect given the rest. Will avoid this airline in the future despite its travel times. Worst of all was the outsourced phone customer service. The app would not work several times for basic things like adding luggage. I was treated as if I was the problem. It was surreal. Seriously, never again."

Fordele: "I liked the movie selection, that the seats reclined and the staff and food."
Ulemper: "There where four flights all due to take off at 1030 with this company which caused major back up and delay in check in and tsa. They did not delay the boarding times and I had to run to get my plane even though I was at the airport 3 hours before hand. I barely made it running full force in my sock feet. I was very disappointed being a first time customer with this company."

Fordele: "Rude/ non helpful crew spoiled this flight."
Ulemper: "Rude/ non helpful crew spoiled this flight."

Ulemper: "Boarding was delayed with no explanation or update. Seat choice was an added cost. Baggage was an extra cost and even higher at check-in. You had to pay extra for a meal beforehand and if you didn’t there was nothing. You didn’t even get offered water or a soda on a 7 hour flight!"