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Fordele: "Very cramped seats"

Fordele: "Excellent crew and very well dressed and always smiling"
Ulemper: "The lights were switched off for a very long time. That can be avoided"

Ulemper: "NA"

Fordele: "Amazing services and foods"
Ulemper: "The business class seat was great"

Ulemper: "Nothing comment."

Fordele: "Crew was amazing"
Ulemper: "None"

Ulemper: "Nothing"

Fordele: "SQ always the best service"

Fordele: "The crew was amazing"

Fordele: "I like all"
Ulemper: "Nothing"

Fordele: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Ulemper: "A little more leg room."

Fordele: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."

Fordele: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Ulemper: "I will not buy the air ticket from cheap ticket any more."

Ulemper: "Satisfied service friendly staff overall satisfied."

Fordele: "This was the most comfortable business class mid haul flight I've ever taken."
Ulemper: "Absolutely nothing went wrong."

Ulemper: "2.5 hour delay"

Fordele: "Everything"

Fordele: "Everyrhing"
Ulemper: "Everything was fine."

Fordele: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."

Fordele: "Boarding was great. Staff was cordial. Excellent flight."

Fordele: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Ulemper: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Fordele: "So good to get on a flight where I can fit in the seats..."

Ulemper: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"

Fordele: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Ulemper: "The toilets were very dirty"

Fordele: "Alt gik professionelt og efter planen. Venlig og imødekommende besætning."
Ulemper: "Intet"

Fordele: "Alt"
Ulemper: "Lidt vel hurtig med indsamling af brugte madbakker."

Fordele: "The trip was uneventful, with the usual excellent service."
Ulemper: "Nothing"

Ulemper: "Delayed 2 hours behind schedule"

Fordele: "The aircrafts, on-board service on Sin Dxb route"
Ulemper: "The thing that Inhad to fly Silk Air with one of four flights."

Fordele: "The flight was carried out by Lufthansa. The staff was very polite and helpful."

Fordele: "crews were helpful"
Ulemper: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."

Fordele: "Friendly, smiling staff, ever happy to help, nice food"
Ulemper: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"

Ulemper: "Too salty Hindu non veg meal"

Fordele: "The service crew served us well. They are friendly and helpful"
Ulemper: "Too many Indian movies"

Fordele: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Ulemper: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."

Fordele: "Friendly, attentive crew. Clean plane."
Ulemper: "Cramp set space. Lack of movie choices, not all had closed caption."

Fordele: "evening meal was delicious"
Ulemper: "breakfast was terrible, and not properly heated, risky food handling not acceptable."

Fordele: "The entertainment 100s of movies & Shows The very good portions just right"
Ulemper: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"

Fordele: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."

Fordele: "Friendly staff, excellent customer service, great food"

Fordele: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Ulemper: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."

Fordele: "Flight on time"
Ulemper: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."

Fordele: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"

Fordele: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"

Fordele: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Ulemper: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"

Fordele: "Everything"

Fordele: "Comfortable, warm with food you could eat! What more could ask from standard economy class"

Fordele: "Comfortable seats."
Ulemper: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."

Fordele: "Price and convenience."
Ulemper: "The choice of entertainment was poor. The seats were so hard I had to sit on a blanket, the entertainment system was antiquated. They also ran out of food choices."

Fordele: "The staff was very friendly was nice trip"
Ulemper: "The food was not great"

Ulemper: "Seat"

Fordele: "So welcoming and so caring"
Ulemper: "Food"

Fordele: "Crew was good"
Ulemper: "Tvs don’t work. Uncomfortable seats"

Fordele: "Amazing staff"
Ulemper: "Uncomfortable seats and poor entertainment systems"

Fordele: "The crew was unparalleled. Really. Attentive. Friendly."
Ulemper: "Nothing could have been better beyond the signs at the gate."

Ulemper: "Delayed flight for no apparent reason"

Fordele: "Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable."
Ulemper: "In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too"

Fordele: "Great service & very comfortable lie flat business class seat for this red eye flight."

Fordele: "Great crew"
Ulemper: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."

Fordele: "nice crew, great service"

Fordele: "Comfort"

Ulemper: "Te long transit time in Qatar."

Fordele: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Ulemper: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."

Fordele: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Ulemper: "Nothing"

Fordele: "Food was good and staff was friendly."
Ulemper: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."

Fordele: "On time Very convenient price compared to other airlines"

Fordele: "New Dreamliner"
Ulemper: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."

Fordele: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Fordele: "Flight duration was short"
Ulemper: "Nothing in particular"

Fordele: "everything"
Ulemper: "nothing"

Fordele: "Great Staff"
Ulemper: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."

Fordele: "Incredibly attentive service"
Ulemper: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."

Fordele: "Boarding and crew were excellent."
Ulemper: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Fordele: "Leaving that god forsaken airport after hours of waiting in lines."
Ulemper: "Everything"

Fordele: "Hindu meal only be vegetarian"
Ulemper: "All is good"

Fordele: "It was actually on time."

Fordele: "Price"
Ulemper: "Food"

Fordele: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Ulemper: "No leg room, can't stretch your legs properly so my bad knee was in pain"

Fordele: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Ulemper: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Fordele: "Complimentary upgrade to business class."

Fordele: "Space, food, service, handling"
Ulemper: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Fordele: "We enjoyed the comfort, food , staff and entertainment."
Ulemper: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Ulemper: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Fordele: "Over all it was a good experience"
Ulemper: "IEvery thing was fine."

Fordele: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Ulemper: "Meal plan customer service"

Fordele: "Helpful and frieendly"
Ulemper: "Counters should have opened earlier so we could have done aome ahopping at dfs"

Fordele: "Flawless boarding, service, food and arrived 30 minutes early."
Ulemper: "Nothing"

Ulemper: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

Ulemper: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."

Fordele: "Crew had amazing customer service with a badly serviced plane"
Ulemper: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

Fordele: "Crew Service"
Ulemper: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."

Ulemper: "Boarding in India is never smooth, no difference here"

Fordele: "Crew"

Fordele: "Best Arab airline so far.5 star but if I could give more i would"

Fordele: "a wonderful experience to travel with Qatar airways, recommended for others as well."

Fordele: "Everything"

Fordele: "The crew were very friendly and helpful."
Ulemper: "I am a very tall man and was unable to have an exit row seat. It was not explained why just that they were not available. When I booked the flights I was told to get to the airport as early as possible as exit row seats cannot be booked."

Fordele: "Great flights. Lots of room in economy, which is needed for a 14 hour flight. Also excellent personal entertainment system in the seat. This was my first flight on Qatar airlines. I will definitely book on Qatar again."

Fordele: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Ulemper: "The entertainment system is poor. Hardly any movies/shows worth watching. The leg space sucks. Agree I was flying cattle class, but even then it seemed to be too cramped."

Ulemper: "Food"

Fordele: "Crew"
Ulemper: "Seats and food"

Fordele: "Quick boarding, good choice of movies"
Ulemper: "Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates."

Ulemper: "While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming."

Ulemper: "Food"

Fordele: "The crew were very helpful and the food was good."
Ulemper: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."

Fordele: "Crew was amazing. Flight was on time. Seats were good per economy class"
Ulemper: "Food could have been better"

Ulemper: "In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for"

Fordele: "Seats were really comfortable, able to lean back further than most, with large screens and good entertainment options. Also liked that there were open areas on the plane that you could go stand up and stretch out for a while at."
Ulemper: "About halfway through the flight the bathrooms definitely needed cleaned. By the end of the flight they were disgusting, with toilets and sinks clogged and no tissue. I'm really surprised Emirates allowed this to happen, because everything else was great."

Fordele: "Good crew, comfy seats and good food and entertaning"
Ulemper: "The boarding was terrible -lots of pushing and shoving"

Fordele: "I really appreciated the upgrade"

Ulemper: "Not to delay the flight for 2 hours !"

Fordele: "Staff, food and service Dubai to Islamabad"
Ulemper: "Arrogant staff on Houston to Dibai"

Fordele: "This leg was generally worse than Boston to Dubai. The airline staff were less polite, borderline rude."
Ulemper: "As above"

Fordele: "Crew and entertainment"
Ulemper: "Food and legroom"

Fordele: "Dinner portions were too small."

Fordele: "The crew was very attentive and patient inspite of the flight being full."
Ulemper: "The boarding at DBX was chaotic. It was disorganized and not executed properly - boarding was not done by priority or by zone in the begininng. Unaccompanied minors were boarded at the end, they should have been boarded first and their cabin baggage take care of first. The quality of food is average ... it used to be much better. No alcohol was served in the flight; was not provided even after requesting one; didn't bother to ask again. The choice of movies were limited"

Ulemper: "Too many unruly children"

Fordele: "Hospitality , service and food."

Fordele: "The boarding and immigration process was smooth and trouble free"
Ulemper: "Leg space was inadequate for an international flight."

Fordele: "the entertainment options"
Ulemper: "The crew, instead of the usual isle by isle service kept the food trolly at the service station and bought back trays to passengers. This doesn’t have a clear logic to it, but the worst part was, was that they forgot where they were and I had to use my call button for a meal. People were skipped over and they mixed things up. Shockingly disappointing decline in Emirates service standard."

Ulemper: "Waited at the wrong gate, missed the connecting flight and Had to spend $612.00 to get on another flight . What If I could not afford the ticket ?"

Fordele: "Nothing"
Ulemper: "Very poor service overall"

Ulemper: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Fordele: "Nothing"
Ulemper: "Worse food Old flight Late boarding"

Ulemper: "The flight fid not depart on time and therefore I missed the connecting flight. Had to spend a day in a hotel until the next connecting flight."

Ulemper: "high price and long waiting time"

Fordele: "The airline was good, food fine, entertainment good, and seats comfy."
Ulemper: "The delay for boarding wasn't communicated good."

Ulemper: "Caused my bags to miss my connection to Mumbai. Very inconvenient."

Fordele: "Your staff is professional and endures difficult situations patiently and professionally. Kudos to them,"
Ulemper: "No wi-fi even though the flight was advertised otherwise. I chose Emirates because of wi-fi availability. The reason I was given for non-availability of Wi-Fi was that the airplane was brand new...which seemed a little convoluted for these times."

Fordele: "Was crowded"

Fordele: "There was good service in the flight"

Fordele: "The service is the best."
Ulemper: "The seats on the Boing 777 don't compare to the seats on the Airbus from Dubai to Los Angeles."

Fordele: "Leg Room. Timing"

Fordele: "First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms."

Fordele: "Service and entertainment options made the 13 hour flight go very smoothly. Emirates crew is the best, always smiling and helpful."

Fordele: "Great crew good food"
Ulemper: "Crew was not really engaging with a smile. Seemed like they were avoiding longer conversation or even eye contact."

Ulemper: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"

Ulemper: "The food looked so bad and tasted even worse. Very very poor quality of food. My daughter and I , both would open the tray and close it back. We ate only the crossiants and fruits. Emirates need to improve their meals."

Ulemper: "Food while trip to India was good But food while trip back to sfo was very bad"

Fordele: "It was very comfortable for a 14 hour flight."
Ulemper: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."

Fordele: "Just the check in"
Ulemper: "was travelling with a 1 yr old. And it was really difficult. She was a bit sick. At one point she vomited and there was an attendant near us and granted that it was time for take off and no one can be standing up but after that she didn't even offered anything to clean up or ask us if everything is alright and she even had the look of disgust on her face while she was sitting down. All throughout the duration of the flight no one go for the extra mile to assist me as I was alone with a toddler. I have to ask for the bassinet 3x and it took them a long time. No one gave us the toddler meal which I ordered previously. I thought emirates was a better airline than qatar airways but I was gravely mistaken. Even China southern can do better than that. Horrible."

Fordele: "i like the food."

Fordele: "Excellent service"

Fordele: "Entertainment was very good. Enough variety to pass the time."
Ulemper: "The aisles were blocked a lot of the time making it hard to get to the toilets."

Fordele: "Entertainment great."
Ulemper: "Scratch on screen. WiFi stopped intermittently and too early at end of trip. When disconnected, the 30 minute free allocation kept counting down to zero minutes."

Ulemper: "Took awhile for initial good service and food came before drinks. Movies and internet"

Fordele: "Hospitality"

Ulemper: "food needs imporvement in EK in general"

Ulemper: "Not receiving the benefits we were entitled to, even after wasting time with a supervisor who did absolutely nothing--not even an apology."

Fordele: "Free food, relatively spacious"
Ulemper: "more food!!! REEE!!!"

Fordele: "Crew"

Fordele: "The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty."
Ulemper: "Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches."

Fordele: "comfortable seating, friendly helpful crew, good food"
Ulemper: "sometimes too cold sometimes too warm"

Fordele: "Liked the time of the flight."
Ulemper: "It left late."

Ulemper: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Ulemper: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."

Fordele: "Great. Very smooth and comfortable!"

Fordele: "Crew was very friendly. Seat a pretty comfortable."

Ulemper: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Fordele: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Ulemper: "Two of the flight attrendants in our area were in a bad mood and it showed."

Fordele: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."

Ulemper: "No leg room very uncomfortable"

Fordele: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."

Ulemper: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Fordele: "The head fligh attendant was very nice and welcoming and informative she personally took care of our carry on to put in the check in..."
Ulemper: "I was not able to buy from the duty free discounted offers on the plane. The discounted shopping panflet was not on my LA/Zurich flight.... so I didn't see it and did not buy then.... And on my second part of the trip Zurich/Nice they refused to sell me to me from the Duty Free because they didn't have time..... :( The dark hair flight attendant in the back of that plane was not informative or nice....I had to talk to the head flight attendant in the front of the plane, she was more professional! Other than that everything was good!"

Fordele: "Crew was always ready to help. It was a very smooth flight."
Ulemper: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."

Fordele: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Ulemper: "Seats from JFK to Zurich were a little bit squeezed."

Fordele: "on time performance; friendly flight attendants"
Ulemper: "bought a seat reservation in premium economy and was the last group to board. No extra leg room in "premium" economy."

Fordele: "flight left on time as schedule and the flight staff was absolutely courteous."

Ulemper: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Fordele: "On time and standard service."

Fordele: "General attitude of staff"

Fordele: "Fully reliable"

Fordele: "It was okay. No complaints. I appreciated that I was given a seat near the front to run and make my next flight."
Ulemper: "my ticket was changed and messed up and could be due to language and understanding, I ran a lot to get to my flight and had to go back and forth between the check in line and ground force and wait out of line until a resolution was found."

Fordele: "People friendly"
Ulemper: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Fordele: "The fights themselves were nice, the crew was pleasant and the dinner itself was a very nice surprise"
Ulemper: "Wow what a cramped space- the minute the person leaned their seat back I had no room and I'm a fairly small pElson. The seat in front of me was almost literally in my lap I couldn't open my tray on their seat back unless they sat up to eat"

Fordele: "On time, good service, nice crew"
Ulemper: "Tight space for legs when chair is in flat setting"

Fordele: "Loved the crew they were great!!"
Ulemper: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."

Fordele: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Fordele: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Ulemper: "I would have loved a video"

Ulemper: "Slight delay."

Fordele: "Best airline I have ever flown"
Ulemper: "N/A"

Fordele: "Professional polite crew."
Ulemper: "Seats too SMALL Food not eatable"

Fordele: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Ulemper: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."

Fordele: "the entertainment selection was above an beyond."
Ulemper: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"

Fordele: "Services"

Fordele: "The ambient being so relaxing felt asleep all the way to Zurich."

Fordele: "Courteous staff,"

Fordele: "Boarding and staff okay"
Ulemper: "Terrible plane ; no room , the most miserable flight we have ever been on"

Fordele: "Comfortable, great service and food, free movies."

Fordele: "seat too tight"

Fordele: "?"
Ulemper: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."

Ulemper: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Fordele: "Crew was excellent, and the food was both ample and appetizing."
Ulemper: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Fordele: "Flight attendants were friendly, and also very skilled so that their service was unobtrusive, graceful, and helpful. They took great care to get people what they wanted, and I saw them fulfill a few special requests from the people around me politely and quickly. The entertainment selections were good. The variety of interesting musical selections allowed me to go the whole flight without running down the battery on any of my own musical devices. The seat space was comfortable, especially compared to domestic flights I've taken for the last 10 years. The enforcement of carry-on luggage rules meant the overhead compartments were sufficient for what was brought aboard and people weren't filling the foot-space with bags."

Fordele: "Crew great"
Ulemper: "Impossible to work on laptop with front seat in recline"

Ulemper: "We didn't had entertainment"

Fordele: "Food and entertainment were better than expected."
Ulemper: "No complaints"

Fordele: "The food and the service"

Fordele: "Crew"
Ulemper: "Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey."

Fordele: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"

Fordele: "Seat"
Ulemper: "Check-in counter: clerk was “mute”, no greeting, no words about the gate, luggage destination, passport paper. Poor communication: 90 minutes delay, but no announcements Inconsiderate: when the “business class bathroom” located between business and economy classes, was unoccupied, the fly attend Commanded not to use after standing there for 10 minutes. No tea or coffee with breakfast Gate has no information: no destination, no time indicated"

Ulemper: "Smallest leg room I have ever seen"

Fordele: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
Ulemper: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."

Fordele: "Long time n not in time Food is not enough quality n quantity for health"
Ulemper: "Must change catering n in time , Staff working in the airport is not pro enough"

Ulemper: "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."

Fordele: "Price of ticket Clean bathrooms"
Ulemper: "I was sitting next to toddlers, who were crying and hyper. I think they should assign special section for parents with kids under 5. Felt sick after dinner with aubergine rice and mince meat. Food was not optimum quality. Crew was good but some could smile some more! Seats were stained and old, but reasonably comfy."

Ulemper: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Fordele: "The food is ok as is the entertainment on board."
Ulemper: "The crew could be nicer and more responsive"

Fordele: "Punctual in terms of reaching destination, all else average."
Ulemper: "Less leg space, pantry service below expectations."

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Ulemper: "Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid."

Ulemper: "The seats were cramped together"

Ulemper: "Boarding time was supposed to be 19:10, we did not start to board until passed 20:00. Needless to say we were delayed. There was a woman at the counter,but there was no explanation given about the delay. Luckily it was the last leg of my journey and did not miss a connection flight,but being on an 11 hours flight just before, I was a little cranky. Overall I had a great experience."

Fordele: "Flight time Prices Service"

Fordele: "Helpful crew, good food, comfortable seat."
Ulemper: "Nothing"

Ulemper: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."

Fordele: "Food's always good and the staff friendly"
Ulemper: "The sound on the entertainment system is not good...it used to be good but not anymore"

Fordele: "loads of room, great entertainment system, nice crew and the food was very good too."

Fordele: "Service, timing"
Ulemper: "Didnt love the food ..."

Fordele: "The crew were accommodating and pleasant."
Ulemper: "the seats were uncomfortable could use more leg room"

Fordele: "I liked the food and the staff were very friendly"

Fordele: "The entertainment and food was good."
Ulemper: "Delayed for almost 2 hours before boarding; and this problem of no USB to charge phones from Abuja to Istanbul is a frequent problem, old fashioned seat and aircraft. Some of the air hostess were mean and hoarding foods.Nigerians patronize Turkish Airlines a lot. Turkish Airlines need to improve better and treat customers right."

Fordele: "Arrived on time. Crew was very helpful."
Ulemper: "Too crowded Airport."

Ulemper: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"

Fordele: "Best flight I had ever seen on the earth"

Fordele: "la comida y el serivico del personal arriba del avion"
Ulemper: "No me gusto la espera en algunos boarding de los aeropuertos"

Fordele: "Everything was great!"
Ulemper: "Can't think of anything worth of complain!"

Fordele: "bad !!!"
Ulemper: "All !!"

Ulemper: "The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali"

Fordele: "We arrived safely and on time"
Ulemper: "The seat spacing on that flight was some of the tightest I have ever seen - worse than even most of the short-haul (Embraer) flights i have been on - barely manageable for 3.5 hours. Flight attendants were borderline rude and bossy, but they had to be, because the passengers were loud and unruly."

Fordele: "In-flight service (food and entertainment) and crew are excellent."
Ulemper: "I think boarding process in Houston was a hectic and slightly disorganized."

Fordele: "pleasant flight attendants"

Fordele: "Very relaxing, excellent food, very good customer service, I love Turkish Airlines."
Ulemper: "The food on the flygh istanbul to New York was not as good as usual. It was a bit cold, but a part of this everything was excellent. Overall I am very happy!!"

Ulemper: "I didn't really like anything."

Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"

Fordele: "Food, crew, comfort, not a full flight, enough room for everyone"
Ulemper: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."

Fordele: "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
Ulemper: "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."

Fordele: "Cost of the ticket"

Fordele: "Nothing"
Ulemper: "They changed my flight date so many times, I was unable to fly"

Fordele: "Great Food, adequate seating, helpful staff, efficient boarding"
Ulemper: "The airplane was a really warm temperature when we boarded."

Fordele: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."

Fordele: "Everyting is good and smooth with no problems at all"
Ulemper: "Nothing was bad"

Fordele: "Lending was excellent"

Fordele: "x"
Ulemper: "x"

Fordele: "Food is always great on Turkish airlines. Entertainment was also great."
Ulemper: "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."

Fordele: "everythings was fine almost"
Ulemper: "the service serving the food and beaverage, to slow and just once a while,"

Fordele: "I was upgraded to business class for this leg of my total journey. It was incredibly comfortable experience. The recliner seats with the massage feature add immensely to the overall experience."

Fordele: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Ulemper: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."