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Ulemper: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Ulemper: "Entertainment and access to Wifi"

Fordele: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."

Fordele: "Crew , amenities and food"
Ulemper: "None"

Ulemper: "NA"

Fordele: "Same as above on SIN-BKK"
Ulemper: "Next time in B787 Dreamliner"

Fordele: "Amazing services and foods"
Ulemper: "The business class seat was great"

Fordele: "Seats are spacious even for economy class."
Ulemper: "None"

Ulemper: "Nothing comment."

Fordele: "Crew was attentive."
Ulemper: "The entertainment was rather limited."

Fordele: "crew were very friendly and helpful. flight was one of the best i’ve had"
Ulemper: "boarding at sydney was very confusing"

Fordele: "I like all"
Ulemper: "Nothing"

Fordele: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Ulemper: "A little more leg room."

Fordele: "Boarding. Timely departure"
Ulemper: "Entertainment selection."

Fordele: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Ulemper: "Nothing."

Fordele: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."

Fordele: "Food, service"

Fordele: "Excellent"

Fordele: "Boarding was great. Staff was cordial. Excellent flight."

Fordele: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Ulemper: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Fordele: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Ulemper: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Ulemper: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"

Fordele: "Great service."
Ulemper: "Disinfectant smell."

Ulemper: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."

Fordele: "Alt gik professionelt og efter planen. Venlig og imødekommende besætning."
Ulemper: "Intet"

Fordele: "Alt"
Ulemper: "Lidt vel hurtig med indsamling af brugte madbakker."

Ulemper: "Delayed 2 hours behind schedule"

Fordele: "All of services, food, Language, clean air even so beautiful ~~"
Ulemper: "So nice and beautiful wearing also food is very good"

Fordele: "Very attentive, great food, quality aircraft"

Fordele: "The crew on this flight we amazing had a great flight Thank You"

Fordele: "Crew was good."
Ulemper: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."

Ulemper: "Food wasn't the greatest but it was adequate considering shirt trip"

Fordele: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Ulemper: "Not much. This airline is up there with the best."

Fordele: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."

Fordele: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"

Fordele: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Ulemper: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."

Fordele: "The service, seats, food, drinks and bed!"

Ulemper: "breakfast was terrible"

Fordele: "evening meal was delicious"
Ulemper: "breakfast was terrible, and not properly heated, risky food handling not acceptable."

Fordele: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Ulemper: "Hope that there were more time to order and enjoy beverages."

Fordele: "the selection was impresive to m"

Fordele: "Crew, plane, punctuality"

Fordele: "Nothing specific"
Ulemper: "No real dramas"

Fordele: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Ulemper: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."

Fordele: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Ulemper: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"

Ulemper: "Extremely cramped flight in regular Economy."

Fordele: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
Ulemper: "Food was meh. Above average, but still not amazing."

Fordele: "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."

Ulemper: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"

Fordele: "As always crew magnificent"

Fordele: "Wifi !!!!"
Ulemper: "Bigger seats"

Fordele: "Tripulación muy atenta"

Fordele: "The crew was unparalleled. Really. Attentive. Friendly."
Ulemper: "Nothing could have been better beyond the signs at the gate."

Fordele: "The A330, despite being an old plane, had really good recline."
Ulemper: "The entertainment was very outdated."

Fordele: "Too crowded"
Ulemper: "One more staff will be better"

Fordele: "The service as usual on Qatar is excellent"
Ulemper: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Fordele: "All crews are helpful especially to parents traveling with young kid."
Ulemper: "More variety of food would be great"

Fordele: "Good Service.Efficient"
Ulemper: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Fordele: "The Crew was amazing. The Seat were the best Selling point fort business class"
Ulemper: "More space for the arm rest ans legs space"

Ulemper: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."

Fordele: "Good service/Crew food quality and choice good."
Ulemper: "Need more choice of British TV Programmes rather than American"

Fordele: "Everything"
Ulemper: "Non"

Fordele: "Good entertainment."
Ulemper: "Very cramped seating."

Fordele: "Good leg space, friendly crew, excellent plane."
Ulemper: "This is for ALL airlines: It takes so long to get off the plane!"

Fordele: "New Dreamliner"
Ulemper: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."

Fordele: "Plane was very empty so it allowed us to spread out."
Ulemper: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Fordele: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Fordele: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Ulemper: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Fordele: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."

Fordele: "Crew were good, food was decent"
Ulemper: "Equipment/electronics was a bit dated."

Fordele: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Fordele: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Ulemper: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"

Fordele: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Ulemper: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Fordele: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Fordele: "everything went smoothly, no delays, boarding was easy and quick"

Fordele: "All around great airline. Comfortable for super long flights and completely accommodating."

Fordele: "Flight attendants very nice"
Ulemper: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Fordele: "Heavenly for an airplane ride!"

Fordele: "see above"
Ulemper: "see above"

Fordele: "Nothing"
Ulemper: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Fordele: "Good, drinks, service and entertainment system."

Fordele: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Ulemper: "We have no complaints."

Fordele: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"

Fordele: "All"
Ulemper: "None"

Fordele: "Stopover in Doha fun. The people are so friendly."

Fordele: "Enterment"
Ulemper: "Crew nice alway take care customer"

Fordele: "The flight attendants was nicer on this flight then the US to Doha flight"
Ulemper: "Seats were not comfortable"

Fordele: "Could not be more impressed with the airline, absolutely would recommend to anyone!"

Fordele: "Helpful and frieendly"
Ulemper: "Counters should have opened earlier so we could have done aome ahopping at dfs"

Fordele: "Comfortable seat and good service"
Ulemper: "None"

Fordele: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Ulemper: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Fordele: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Fordele: "Nice and spacious aircraft."
Ulemper: "Some confusion on Hindu meal and vegetarian meals."

Fordele: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Fordele: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Ulemper: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Fordele: "The staff"
Ulemper: "I thought the flight was fine :)"

Fordele: "Attentive service ready to appease any request very clean toilets"
Ulemper: "Type of aircraft Films Selections in particular World Group not changed much since April"

Fordele: "I will fly Qatar again"

Fordele: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Ulemper: "Seats too close. Person in front was in our lap almost."

Fordele: "crew was efficient and friendly"

Fordele: "Great plane and seat comfortable"
Ulemper: "Next time fly on Royal Silk"

Fordele: "Flight was on time"
Ulemper: "Despite pre ordering, no special meal. Flight attendants were rude"

Fordele: "Crew does an amazing job!"
Ulemper: "This is a new plane, but the molding fell off during landing. The boarding experience for business or first class is horrendous with Thai airways, they just don’t have it figured out. Domestic flights are worse than international."

Fordele: "The Crew was amazing compare to the past. Very active with excellent service mind."
Ulemper: "Just keep the level of service mind like yesterday on flight then Thai Airways will come back again."

Fordele: "comfortable flight"
Ulemper: "TV options and headphones"

Ulemper: "Boarding was chaotic, the gate agent did not call to board by group number"

Ulemper: "Better food choices. Better entertainment options."

Fordele: "The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)"
Ulemper: "The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time"

Fordele: "First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew."
Ulemper: "Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around."

Fordele: "Food was good. Wine was better."
Ulemper: "Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal."

Fordele: "A young very professional crew made the journey a pleasant trip"
Ulemper: "Nothing really"

Fordele: "The Crew was very Good and yes the seats were comfortable."
Ulemper: "I think they did the great Job"

Fordele: "Improve entertainment & Food"

Fordele: "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."

Fordele: "Everything was great"
Ulemper: "More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort"

Fordele: "The crew was super nice and informative."
Ulemper: "The food was just ok, but not really expecting a 5 star cuisine."

Fordele: "Food & entertainment are okay like the usual."
Ulemper: "Crew were unusually very unpleasant & rude on this particular flight considering their airlines & the country are considered the land of smiles. They should've been more pleasing since the flight has been delayed for an hour due to some technical issues in the landing gear."

Fordele: "The overall experience was good and relaxing."
Ulemper: "The toilet area could be better occupied to help skin dryness control."

Ulemper: "A specially hospitality and food which served in plane was excellent"

Ulemper: "Krabi airport is terrible. Cramped waiting area. Boarding gates too narrow for capacity. Aircon not coping. Worst flight information I have ever encountered."

Fordele: "Crew were fantastic and flight was comfortable"
Ulemper: "Flight was delayed by around 15 mini"

Fordele: "Crew was polite, food ok, wine good"
Ulemper: "More comfortable seats with a bit more leg room"

Fordele: "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
Ulemper: "Overall great experience."

Fordele: "Good food. Thoughtful crew"
Ulemper: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"

Fordele: "Crew food excellent"
Ulemper: "Could not get comfortable in the seats"

Fordele: "Yes crew was very hosptile."

Fordele: "Foods"
Ulemper: "Delay and the staff not so friendly (flight attend) Halal food have to provide"

Fordele: "Nice plane. Seats fairly comfortable. Pleasant crew."
Ulemper: "No boarding organization (board rear seats first), mass chaos. Seafood spaghetti should be eliminated as menu item."

Fordele: "Efficient and friendly staff."
Ulemper: "Bad choice of in-flight entertainment."

Fordele: "All good except Manila Airport"
Ulemper: "NAIA Airport Imigration"

Fordele: "Overall experience Staff"
Ulemper: "Eating time on tarmac Entertainment is oldish"

Fordele: "Loved the journey. It was excellent. Food, service were all good. Comfort of the journey was again excellent."
Ulemper: "There was a 30 minute delay at the gate for boarding which was not announced or informed."

Fordele: "Food ok"
Ulemper: "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"

Fordele: "The staff were extremely helpful boarding me even when my previous domestic flight arrived late and I was able to board and check in my luggage half hour before take off time"

Ulemper: "Customer service was great !"

Fordele: "Nice crew. Good food. Arrived safely."
Ulemper: "I waited in line for 90 minutes to check my bag. Pace of that line moved extremely slowly. I fly frequently. Other airlines are more efficient. Delay 45 Min. in taking off. Delay upon arrival as we waited for what must have been 30-45 min for a people transporter to take us to our gate. I was at the back of the plane and I swear it seemed like they only had one bus making the (long) journey back and forth. All told I arrived over two hours late to my destination for reasons that are likely poor business design. Not a great experience."

Fordele: "Our flight was as always with Thai Airways very good and comfortable. We probably booked our domestic flight a bit too close to the landing of the international flight, and unfortunately, the flight was 25 minutes delayed, but Thai helped us get off the plane as the first people and we made our domestic flight, with a few minutes to spare. Thanks for the help and we will make sure to have a little better time between our flights in the future."

Fordele: "OK, so it's a plane, and I'm in economy. Still, the crew makes you believe they're actually glad you're on board, and the amenities are quite good for economy travel. No complaints."

Ulemper: "Food option was limited. I had to choose either chicken or pork. I think along with meat, a veg option might be better."

Fordele: "Crew was very service oriented!"
Ulemper: "The legroom was horrible."

Ulemper: "Plane was late and no new time was announced. Boarding was like everyone for himself. Plane itself and crew were ok."

Fordele: "Flight was fine. Good entertainment. Skychat nice add on"
Ulemper: "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."

Ulemper: "Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back."

Fordele: "I always fly Thai airways between Bangkok and Phuket. They are always on time, consummate professionals, and over all, a great experience. Very happy I was able to check my luggage through to my international destination! Thank you Thai airways!"
Ulemper: "Nothing"

Fordele: "Nice Crew , very professional and courteous. Pleasant with their service. Would recommend only once for tourism. Not for families travelling with children."
Ulemper: "Because the system of on arrival visa has been opened to Indian folks , entire plane was crowded with indecent , uncultured Men. Mostly drunkards who would not stop at couple of drinks. Added to their worst behavior was the airlines providing unlimited amount of Liquor that was being offered by the crew after the food was served, this was quite annoying and unexpected. Thai Airways Please stop serving Liquor for God's sake , especially for folks travelling from India (Only this route) or charge $100 THB for a drink, this would stop those free riders from messing up other tourists happy vacation."

Fordele: "I like that I brought my noise cancelling headphones. Screaming babies are nobodies fault but careful preparation is helpful."

Fordele: "Whole package very good"
Ulemper: "All good"

Fordele: "The included extras and polite staff."
Ulemper: "When the passenger in the seat in front of me reclined her seat it was almost impossible to keep watching the movie which while sar, shows as mainly a black screen and even changing the angle didn't assist"

Ulemper: "Departure was delayed by 45 minutes so upon reaching Bangkok airport, I had to literally run to catch my connecting flight."

Ulemper: "Swiss perfect as always, Barcelona ground worker disaster, as always...."

Fordele: "Entertainment"
Ulemper: "I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!"

Fordele: "Free food, relatively spacious"
Ulemper: "more food!!! REEE!!!"

Fordele: "Crew"

Fordele: "Nice folks"
Ulemper: "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."

Fordele: "Customer service"
Ulemper: "Snacks"

Fordele: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Ulemper: "I honestly had no issues with my flight."

Fordele: "The crew was so friendly"
Ulemper: "Everything is so smooth in my flight!"

Ulemper: "Actually making the flight"

Fordele: "Great organization, very efficient"
Ulemper: "Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777."

Fordele: "fresh baked bread!"
Ulemper: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Ulemper: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Fordele: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Ulemper: "How do I book a vegetarian meal??"

Ulemper: "Lost our bags"

Fordele: "Full array of entertainment."
Ulemper: "Seats were not too comfortable."

Fordele: "The crew was terrific and friendly as I expected."
Ulemper: "I have no other suggestions here since I'm pleased with the flight and services."

Ulemper: "Swiss does not know how to handle their own problems and hurt passengers in the process."

Fordele: "The crew was very friendly. Family line was nice when travelled with the little ones."
Ulemper: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."

Fordele: "Again boarding was smooth"
Ulemper: "The seats were terrible"

Fordele: "Steward Very pleasant, helpful and accomodating."
Ulemper: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Ulemper: "No leg room very uncomfortable"

Ulemper: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Ulemper: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Fordele: "Service and food where good."
Ulemper: "Sound only came out of one side of head phones, tried multiple sets."

Fordele: "On time and standard service."

Fordele: "short travel time"
Ulemper: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."

Ulemper: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Fordele: "The food was really great! And the crew was very friendly."
Ulemper: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."

Fordele: "Thank you for the sandwich!"
Ulemper: "Nothing!"

Fordele: "Swiss has amazing crew. Incredibly polite and accommodating. Their food (for economy class seat) was very good to excellent. The new Boeing 777 is also a smooth plane to ride."
Ulemper: "The boarding process in Zurich was a free for all. There is not a "method" to their boarding (i.e. by row or zone) so all 300 passengers crowded around the gate. We paid $100 for exit seats but the seats were barely wide enough for me...a medium built thin male. Unfortunately this appears to be the trend. Swiss would do well to have a wide economy section."

Fordele: "Service was very good."
Ulemper: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Ulemper: "Slight delay."

Fordele: "Vegetarian curry lunch/dinner was good. Cabin temperature was good. Bathroom was clean."
Ulemper: "flight crew were snippy. Had to ask for tea in between meals. Was assigned a middle seat when there were so many empty seats. The idea that we had to pay for seat assignments."

Fordele: "Services"

Fordele: "The ambient being so relaxing felt asleep all the way to Zurich."

Fordele: "Courteous staff,"

Fordele: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."

Fordele: "Super nice and skilled staff, everyone was great to interact with."
Ulemper: "Not a thing."

Ulemper: "Same as above."

Ulemper: "The most uncomfortable flight I've ever experienced. The seats were too small. It was torture for a 12 hour flight. Need more space and padding in the seats."

Ulemper: "our flight attendant was impatient and bossy two days after the flight my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Fordele: "Service, food was excellent. They went above and beyond."
Ulemper: "Hard to say.. Comfort of economy section."

Ulemper: "The plane had a flea infestation that left both my wife and I with tiny bites on our legs - during the layover the flight attendants came through and sprayed the air vents in the overhead with an aerosol - I had never seen that done before but I suspect that Swiss knew the plane had microscopic flees that were biting passengers. We flew business class and expected much better from Swiss."

Fordele: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Fordele: "The seats have been much better"
Ulemper: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Fordele: "I got business class upgrade, so everything was pretty much awesome. Also, Swiss Air gives you a fun little bag as a souvenir."

Ulemper: "Chrap food"

Ulemper: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Fordele: "The staff were very attentive, there was a free meal - a nice quality (fresh) panini with chicken ant then they came around with beautiful swiss chocolates. best experience on a short flight."
Ulemper: "nothing!"

Fordele: "Crew great"
Ulemper: "Seats cramped"

Fordele: "Intet"
Ulemper: "Alt kunne have været bedre."

Ulemper: "Thank you"

Fordele: "The seats were more comfortable that most big companies. The food was tasty and good quality."

Fordele: "Food was excellent! And plenty of it"
Ulemper: "Temperature way too warm"

Fordele: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
Ulemper: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."

Ulemper: "The grilled cheese sandwiches. They've been in the menu for a while but my family does not enjoy them at all. Tuna sandwich on another flight was much better. Also lack of entertainment. They allow you to access it, then they turn it off. Is such a tease. Plane left late and kept us in very hot cabin."

Fordele: "Long time n not in time Food is not enough quality n quantity for health"
Ulemper: "Must change catering n in time , Staff working in the airport is not pro enough"

Ulemper: "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."

Ulemper: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Fordele: "The food is ok as is the entertainment on board."
Ulemper: "The crew could be nicer and more responsive"

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Ulemper: "My entertainment set didn't work"

Ulemper: "Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid."

Fordele: "Flight time Prices Service"

Fordele: "Helpful crew, good food, comfortable seat."
Ulemper: "Nothing"

Ulemper: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."

Fordele: "Food's always good and the staff friendly"
Ulemper: "The sound on the entertainment system is not good...it used to be good but not anymore"

Fordele: "Service, timing"
Ulemper: "Didnt love the food ..."

Fordele: "Arrived on time. Crew was very helpful."
Ulemper: "Too crowded Airport."

Fordele: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."

Fordele: "I upgraded to business class at a somewhat reasonable fare ($999.00) additional. Experience was much better than in Economy."

Fordele: "We arrived safely and on time"
Ulemper: "The seat spacing on that flight was some of the tightest I have ever seen - worse than even most of the short-haul (Embraer) flights i have been on - barely manageable for 3.5 hours. Flight attendants were borderline rude and bossy, but they had to be, because the passengers were loud and unruly."

Fordele: "pleasant flight attendants"

Fordele: "Service, food, and entertainment options were fantastic!"
Ulemper: "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"

Ulemper: "I didn't really like anything."

Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"

Fordele: "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"

Fordele: "Food, crew, comfort, not a full flight, enough room for everyone"
Ulemper: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."

Fordele: "The attentiveness of staff."
Ulemper: "The video screens did not work. Our seats were changed at the last minute without any indication to why."

Ulemper: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Fordele: "Cleanliness, wonderful crew,"
Ulemper: "The TV on my seat was not working"

Fordele: "Overall everything was good"

Fordele: "The crew was nice They handled the delay well so we didn't missed our connection afterall"
Ulemper: "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."

Fordele: "Great Food, adequate seating, helpful staff, efficient boarding"
Ulemper: "The airplane was a really warm temperature when we boarded."

Fordele: "Excellent serice by airline crew nice food l like Tayip erdogan .end l like Turkiye and llike Turkish arlanes, Sincerely your Customer Cabir Senalan"

Fordele: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Ulemper: "Nothing! Everything was perfect!"

Fordele: "Good price and great food"
Ulemper: "Best Price. Plus no-nonsense pricing from Kayak. Food is great."

Fordele: "Getting off the plane, getting on the plane"
Ulemper: "The inhumane incarceration that was the overnight layover. I had no idea it would be so awful and regret having booked with Turkish Airlines"

Fordele: "Everything"
Ulemper: "Nothing"

Fordele: "everythings was fine almost"
Ulemper: "the service serving the food and beaverage, to slow and just once a while,"

Fordele: "I was upgraded to business class for this leg of my total journey. It was incredibly comfortable experience. The recliner seats with the massage feature add immensely to the overall experience."

Fordele: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Ulemper: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."

Ulemper: "The flight was delayed by 2 hrs, no explanation given, the ground staff was no where to be found, finally one person showed up and he was not helpful. No formal announcement was made!"

Ulemper: "Outstanding customer service"

Fordele: "Everyone seemed pretty happy to be at work that morning."

Fordele: "Food was great and service friendly. They weren't stingy, either; even on the 3 hour flight you got a real meal. Boarding went smoothly, too. Transfer was easy. In flight entertainment had lots of good choices."
Ulemper: "The seats were too small with too little leg room. I'm not that tall, only 5'8", but I could not barely get the headrest up to my height, and my knees still touched the seat in front."

Fordele: "Flight had only 10 minute delay and only an hour layover. Boarding was pleasent"
Ulemper: "As expected food wasn't that good, the crew was a little slow, and seemed like didn't care that much about passengers individual needs."

Fordele: "God overall"
Ulemper: "Your food is terrible!!"

Ulemper: "Delays are problematic. Passengers should be warned what sits fall on emergency exists, as these are uncomfortable. The Istanbul airport is clearly overcapacity."

Fordele: "Selection"
Ulemper: "Headphones or headphone plugs do not make good connection. Screen touch is hard to manage."