Find billige fly til Filippinerne

Ulemper: "A comfort kit on a ultra long haul flight goes a long way"

Fordele: "the crew is fine. The seat was OK standard."
Ulemper: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."

Fordele: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Ulemper: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"

Fordele: "Amazing crew. Seat needs more padding."
Ulemper: "Memory foam seats"

Fordele: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."

Fordele: "Amazing services and foods"
Ulemper: "The business class seat was great"

Fordele: "Great foods and services"
Ulemper: "The plane needs upgrade business class seats"

Fordele: "Always love the SIA business product on long haul."
Ulemper: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."

Fordele: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."

Ulemper: "5 crying babies on a red eye. Don’t know if that can be prevented."

Ulemper: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Fordele: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Ulemper: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"

Fordele: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"

Fordele: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Fordele: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"

Fordele: "all of SQ"
Ulemper: "nothing"

Fordele: "Loved the food/Movies/seats."
Ulemper: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Fordele: "Alt gik professionelt og efter planen. Venlig og imødekommende besætning."
Ulemper: "Intet"

Fordele: "Alt"
Ulemper: "Lidt vel hurtig med indsamling af brugte madbakker."

Ulemper: "Expected to have more indian movie choices."

Ulemper: "Service"

Fordele: "Food and good service"
Ulemper: "None"

Ulemper: "Too salty Hindu non veg meal"

Fordele: "New plane"
Ulemper: "Nothing in particular"

Fordele: "The attendants are pleasant to the eye, thats about it."
Ulemper: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Fordele: "Comfort Great book the cook meal choices Restful Attentive service"
Ulemper: "What’s there not to like about SQ"

Fordele: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Ulemper: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."

Fordele: "Superb service throughout from check in to on flight."
Ulemper: "Seat on outbound had a slight issue."

Fordele: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."

Fordele: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Ulemper: "Nothing....."

Fordele: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."

Fordele: "Food, movies, support, were all wonderful."

Fordele: "Personal TV"

Fordele: "Very helpful and polite staff"
Ulemper: "Old B777-200 with small personal screen. And they don't have pillows on board."

Fordele: "Crew was very pleasant!"
Ulemper: "Cabin area warm for a 9.5 hour flight! Food selection was not much."

Fordele: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Ulemper: "The food is average taste... a bit salty :("

Fordele: "I always felt attended to, great customer service, clean and best bang for your buck"

Fordele: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."

Ulemper: "Extremely cramped flight in regular Economy."

Ulemper: "cramped seats freezing cold"

Fordele: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Ulemper: "Beware of babies on board."

Fordele: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"

Fordele: "Lots of movie and game options"
Ulemper: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"

Fordele: "The food was great!"
Ulemper: "The announcements coming from the boarding crew were not clear or hardly under stable."

Ulemper: "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"

Fordele: "Thank you flight itself was v good but not check in"
Ulemper: "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"

Fordele: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Ulemper: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."

Ulemper: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."

Fordele: "Service is good even in economy class."
Ulemper: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."

Ulemper: "The service was excellent. The food was sometimes a challenge for me but that is just my food preferences."

Fordele: "I really loved the food and the attendants were super friendly and helpful"

Fordele: "So so"
Ulemper: "More care and warmth"

Fordele: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Ulemper: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."

Fordele: "The seat was ok... not too narrow neither too wide. All crews were awesone"
Ulemper: "Plz improve the foods and entertainments"

Ulemper: "Food"

Fordele: "Boarding was smooth."
Ulemper: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Fordele: "Attentive and friendly crew, leg room"
Ulemper: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Fordele: "Crew was very attentive,"
Ulemper: "Have all the food choice in the menu available. And add sudoku to the game"

Fordele: "The crew was unparalleled. Really. Attentive. Friendly."
Ulemper: "Nothing could have been better beyond the signs at the gate."

Fordele: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"

Fordele: "nice crew, great service"

Ulemper: "Boarding by bus at Doha is lengthy and not very comfortable."

Ulemper: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."

Fordele: "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
Ulemper: "The food was very mediocre!"

Fordele: "Qsuite is the best flight experience I've ever had by a long, long way."

Fordele: "i like the service of qa. its amazing."
Ulemper: "none at all"

Fordele: "Flight not full, so space to move. Great service"

Fordele: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Ulemper: "Everything was good."

Fordele: "Smoth flight"

Fordele: "Excellent entertainment very friendly crew"
Ulemper: "Food...again"

Fordele: "business cabin nearly empty. comfortable seats"
Ulemper: "Expensive WiFi"

Fordele: "New Dreamliner"
Ulemper: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."

Fordele: "Entertainment is very good"
Ulemper: "it felt like sitting in a sardine box"

Fordele: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Fordele: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Ulemper: "I enjoyed their meal and services wanted to be Oliver Twist"

Fordele: "Just that the food is quite small but the variety is OK."

Fordele: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Ulemper: "There is nothing in particular .. but i woud suggest .. more good food."

Fordele: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Ulemper: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Fordele: "Staff was outstanding"
Ulemper: "N/A"

Fordele: "Access to entertainments"
Ulemper: "CRYING BABY BUT I UNDERSTAND THOUGH"

Ulemper: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."

Fordele: "Airport was pretty impressive,"
Ulemper: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Fordele: "Comfy, good food, good service"
Ulemper: "No internet. Limited movie options."

Fordele: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Ulemper: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Fordele: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Ulemper: "Food food food"

Fordele: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

Fordele: "Entertainment"
Ulemper: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"

Fordele: "Staff were professional, food was good and seats were comfortable."

Ulemper: "Poor choice of inflight movies"

Fordele: "Not much"
Ulemper: "One of bags was missing and I came to know this only after waiting until the last bag. The staff knew that my bag did not make it out of Doha. It would have been nice if I was informed as soon as I landed so I did not have to wait for an hour unnecessarily. And the paperwork to report the missing baggage was totally Chaotic. Whoever barged to the counter and was aggressive got priority and taking down the details and giving us a receipt. This is probably my 5 or 6 flight in Qatar and it seems that you guys are slipping up as Emirates had done. Hope you don't."

Fordele: "Helpful and frieendly"
Ulemper: "Counters should have opened earlier so we could have done aome ahopping at dfs"

Ulemper: "Late gatw announcement so we waited for quite sometime in front of the electronic board"

Ulemper: "Excellent"

Fordele: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Ulemper: "I was very pleased with my flight. I really have I complaints."

Fordele: "Flight attendants were very efficient and really took care of us."
Ulemper: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."

Ulemper: "My seat is changed without my approval.thats disgusting"

Fordele: "Food and entertainment"
Ulemper: "There was a rude counter staff when we checked in in Singapore."

Fordele: "Very kind and helping crew.. professional and helpfull"
Ulemper: "I dont have anything to complain about"

Ulemper: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"

Fordele: "Intet"
Ulemper: "Alt kunne have været bedre."

Fordele: "Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight."
Ulemper: "Prices have gone up"

Ulemper: "My bags were misplaced I have to wait for an extra day to get it"

Fordele: "Plan was hold, crew was not helpful. I requested a wheel chair and never got it. Flight was delayed and no assistance was given to figure out missed connections."
Ulemper: "Fix the above. Will not fly Turkish airlines again!"

Fordele: "Entertainment"
Ulemper: "Food"

Fordele: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Ulemper: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."

Ulemper: "Delay in Turkey- made trip long - I understand safety first - but it was a couple hours ."

Fordele: "Nothing"
Ulemper: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."

Fordele: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
Ulemper: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."

Fordele: "Food, service OK"
Ulemper: "Old plane, no TV, seats not comfortable."

Fordele: "Long time n not in time Food is not enough quality n quantity for health"
Ulemper: "Must change catering n in time , Staff working in the airport is not pro enough"

Fordele: "Plane clean, newish. Went up, took us there, landed."
Ulemper: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Ulemper: "customer service needs upgrading"

Ulemper: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Fordele: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Ulemper: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Fordele: "Overall experience"

Fordele: "Polite crew, comfortable enough"
Ulemper: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."

Fordele: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Fordele: "Flight time Prices Service"

Ulemper: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."

Fordele: "Food's always good and the staff friendly"
Ulemper: "The sound on the entertainment system is not good...it used to be good but not anymore"

Fordele: "Service, timing"
Ulemper: "Didnt love the food ..."

Fordele: "Liked the movies and entertainment selections."
Ulemper: "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"

Fordele: "Great service. Great food. Comfortable flight both ways"

Fordele: "Staff are welcome and supportive.at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Ulemper: "Delayed departure for nearly 3 hours from Islamabad to Istanbul (TK711)."

Fordele: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Fordele: "Food and entertainment. Comfort of seats"
Ulemper: "Crew not helpful, flight delayed, no help when I missed my connecting flight due to the delay"

Fordele: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Ulemper: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."

Fordele: "We arrived safely and on time"
Ulemper: "The seat spacing on that flight was some of the tightest I have ever seen - worse than even most of the short-haul (Embraer) flights i have been on - barely manageable for 3.5 hours. Flight attendants were borderline rude and bossy, but they had to be, because the passengers were loud and unruly."

Fordele: "Great entertainment"
Ulemper: "Not a lot of legs space"

Fordele: "pleasant flight attendants"

Fordele: "Great crew... and good legroom..."
Ulemper: "No entertainment like video etc."

Ulemper: "I didn't really like anything."

Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"

Fordele: "Pretty good quality for an economy class, including free beer and wine, and a variety of movies. Price was the best."
Ulemper: "The crew deodorizing the bathrooms every hour or so (overdoing ...)."

Fordele: "The seats not very comfortable. The staf not friendly at all."

Fordele: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."

Fordele: "Food and staff were excellent."
Ulemper: "Boarding area was crowded and confusing and no toilets, without having to exit security and return. Business class was in same lane as children and strollers, which was confusing."

Fordele: "It's an international flight and they don't offer other food alternatives."

Fordele: "The crew in Nigeria were very helpful. Hated the food but hey plane food is always bad in economy. Loved the inflight movies"

Fordele: "Great Food, adequate seating, helpful staff, efficient boarding"
Ulemper: "The airplane was a really warm temperature when we boarded."

Fordele: "The food and movie selection was very good."
Ulemper: "The seat I was assigned was not the seat I had originally selected. The staff was so rude to me and behaved very disrespectful to me when I would ask for help. I had the very front aisle seat and the flight attendances kept bumping into me and my fold out tv screen. And the other passengers on board were not so nice either.. there was a grown man that was maybe in his 50's and i am a 22 year old 5 feet tall and this man shoved me back into my aisle and one of the flight attendances saw and said nothing to him."

Fordele: "Good food, nice crew, great entertainment system, and an overall fantastic value."

Fordele: "landing in jeddah was very bad in caressive manner... but all other things were good"

Fordele: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Ulemper: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."

Fordele: "There were great entertainment options, which is really important for such a long haul flight."
Ulemper: "They had assigned the same seat to me and somebody else, and the other person was already sitting in the seat when I got there. The only other available seat was in business class, and although the flight attendant later admitted I should have been given that business class seat, the other person successfully argued to take it. Staff are good though not as friendly as most Asian airlines."

Fordele: "Turkish Airlines has the best service in the industry, being in a stressful job and dealing with people, the attendants do an excellent job trying to cater to passengers needs to make their trip joyful and easy. 5 star service. I'd prefer them over any other company whenever possible."

Fordele: "Nothing"
Ulemper: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

Fordele: "i love the movies"
Ulemper: "The cabin crew was rude and disorganized"

"Great flight Will go again!"

Fordele: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Ulemper: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Fordele: "The crew was very kind"

Fordele: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Ulemper: "I flew economy and all was good and appropriate to the level."

Fordele: "The crew."
Ulemper: "The time between flights."

Fordele: "The socks offered in business were comfortable and nice looking. The red wine was good."
Ulemper: "The food was just average and the seat not too comfortable"

Fordele: "Pleasant crew. Appropriate and efficiently served snack."
Ulemper: "Boarding and disembarkation were slow."

Ulemper: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Fordele: "Food was great, enjoyed watching videos, staff very profession and friendly."
Ulemper: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Fordele: "The crew was pleasant"
Ulemper: "Baggage checkin & flight boarding was slow & disorganized."

Fordele: "Just as I expected. And I made my last connection easily."

Fordele: "The friendliness of the crew"

Ulemper: "We had 4 hour delay causing a stop over at 3am. So yeah"

Fordele: "It was all fine"
Ulemper: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Fordele: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."

Fordele: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Ulemper: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Ulemper: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Fordele: "great crew and comfortable flight."
Ulemper: "sceens in the plane to show map and direction of travel"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Fordele: "The crew were amazing and the flight was very smooth."
Ulemper: "Keep up the good work"

Ulemper: "Turn the lights on early making it hard to sleep"

Fordele: "The service"
Ulemper: "The food."

Fordele: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Ulemper: "tough to sit on a plane for 9.5 hours"

Fordele: "Everything is alright"

Fordele: "Light snack and complementary wine"

Fordele: "Efficient boarding system, clearly signposted. Professional staff"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "wasn't able to take the flight since I missed it"

Ulemper: "Our lougage did not arrive"

Fordele: "Good flight, very attentive crew."

Fordele: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Ulemper: "Can't think of anything."

Ulemper: "infotainment was down. Lost my luggage the flight was delayed"

Fordele: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Ulemper: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Fordele: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Ulemper: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Fordele: "Fabulous trip with friendly, helpful staff"
Ulemper: "Nothing"

Fordele: "Food was good and crew members were very nice"
Ulemper: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Fordele: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Fordele: "Very friendly service!"

Fordele: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Ulemper: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Fordele: "My bagage broke"
Ulemper: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Fordele: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Fordele: "The food and the punctuality"
Ulemper: "The technology in interteiment is not touch screen"

Fordele: "Excellent experience with the cabin crew."
Ulemper: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Fordele: "Good efficient flight crew friendly and helpful"

Fordele: "Easy boarding, plenty of room"

Fordele: "newer plane, good staff"
Ulemper: "need better and more food options, more often"

Fordele: "The crew were pleasant"

Ulemper: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"