Find tilbud på international fly fra Aalborg

Fordele: "I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines."

Fordele: "Crew were fantastic and flight was comfortable"
Ulemper: "Flight was delayed by around 15 mini"

Fordele: "Crew was polite, food ok, wine good"
Ulemper: "More comfortable seats with a bit more leg room"

Fordele: "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
Ulemper: "Overall great experience."

Fordele: "Crew food excellent"
Ulemper: "Could not get comfortable in the seats"

Ulemper: "The flight was delayed by 30 minutes. If it was not delayed, I'll give it good rating."

Fordele: "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
Ulemper: "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."

Fordele: "Big flight Great seats Amazing entertainment system. iPad size. Very good food too."
Ulemper: "The flight always leaves later than schedule."

Fordele: "Quick flight"
Ulemper: "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"

Fordele: "Food still up to standard. Better then some flight from Thai Airways."
Ulemper: "Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray."

Fordele: "On time Comfortable seats Great service"

Fordele: "New plane, nice. Entertainment system is good but limited selection"
Ulemper: "Gate very far away, a good 700 meter walk! And very long immigration queue."

Fordele: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."

Fordele: "Everything was as usual. Boarding can be improve a bit."
Ulemper: "This time I found the food was below Thai Airways standard (which was usually good to great)."

Fordele: "Professional staff and good food"
Ulemper: "Landing was a little bumpy"

Fordele: "Ok plane, food was fine too"
Ulemper: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"

Fordele: "The flight was smooth and quick. The meals were delicious too"
Ulemper: "Long time getting through Frankfurt airport security"

Ulemper: "Super delayed."

Fordele: "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
Ulemper: "All ok."

Fordele: "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
Ulemper: "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."

Fordele: "Loved the journey. It was excellent. Food, service were all good. Comfort of the journey was again excellent."
Ulemper: "There was a 30 minute delay at the gate for boarding which was not announced or informed."

Fordele: "Aircrafts ...which are big"

Fordele: "Entertainment choices were good"
Ulemper: "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."

Fordele: "Nothing"
Ulemper: "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."

Ulemper: "Late departing, no gate, waiting, immigration jammed. Overall very bad."

Ulemper: "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"

Fordele: "Very efficient and attentive service . On time departure and arrival."
Ulemper: "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."

Ulemper: "Everything"

Fordele: "Our flight was as always with Thai Airways very good and comfortable. We probably booked our domestic flight a bit too close to the landing of the international flight, and unfortunately, the flight was 25 minutes delayed, but Thai helped us get off the plane as the first people and we made our domestic flight, with a few minutes to spare. Thanks for the help and we will make sure to have a little better time between our flights in the future."

Ulemper: "Our connection flight from Germany was changed and we were not informed meaning we land in Germany after the flight has departed. We're forced to buy a last minute flight with a different airline to ensure we do not miss our honeymoon plans"

Ulemper: "Being charged 5700baht on arrival check in for luggage. No mention of this as I booked through kayak!!!"

Fordele: "Crew friendly"
Ulemper: "Poor food and boarding"

Fordele: "The crew are very friendly and helpful. There was a variety of entertainment options, with recent films, tv shows and music options to keep you busy. I also thought the food options were good, too. You didn't go too long without being asked about a new beverage or meal, pretty satisfying."
Ulemper: "The comfort could have been better. I find myself a little fidgety on flights anyway but I also had a sore back and couldn't seem to find a way to get completely comfortable, but I have had worse!"

Fordele: "According to the price, services was perfect"

Fordele: "Everything was ok"

Fordele: "on flight entertainment made the long flight easier to deal with"
Ulemper: "nothing everything was perfect"

Fordele: "Nothing"
Ulemper: "Bad onboard service"

Fordele: "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."

Ulemper: "Late ,always late leaving and Landing"

Fordele: "Service was friendly I had no one sitting next to me so was able to be comfortable Boarding was quick Entertainment could have more options but was still good"
Ulemper: "Didn't enjoy the options of food"

Fordele: "The staff were great but couldn't rectify the entertainment."
Ulemper: "No entertainment as the movie wouldn't play or watch anything else."

Fordele: "I really love Thai Air business class internal flights. Great seat layout like the long haul privacy. Thai Air staff always excellent and even on this 70 min flight they serve a hot Thai meal rather than cop out with sarnies. Also was llucky on the flight down to HKt was on a brand new Dreamliner, I think they were testing. Wow! Multi coloured calming lighting and no window blinds ! 5heh work electinically like polarised glasses! What next! Highly recommend Thai Air for business class."

Fordele: "Comfort seat"

Fordele: "Its a very good flight with good service and hospitality"
Ulemper: "I find the selection of movies and songs quite limited."

Fordele: "Boarding and in flight services"
Ulemper: "Nothing in particular"

Fordele: "Vegetarian food was ok. Crew was very polite and helping."
Ulemper: "Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight"

Ulemper: "That Kayak did not inform me when bookinhg that the seats they were selling me had to be at the very back of the plane Last time I will ever use Kayak"

Fordele: "I like that I brought my noise cancelling headphones. Screaming babies are nobodies fault but careful preparation is helpful."

Fordele: "Whole package very good"
Ulemper: "All good"

Fordele: "Na"
Ulemper: "Na"

Ulemper: "Vegetarian food. 30% of people are vegetarian"

Ulemper: "I would definitely have vegetarian food. 30% of population is vegetarian"

Ulemper: "Seat legroom"

Fordele: "The flight and crew were excellent. Turkish Airlines business is always good."
Ulemper: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Fordele: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Ulemper: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Fordele: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Ulemper: "In-flight entertainment films were a bit limited"

Fordele: "Entertainment and food are always reliably good on Turkish."
Ulemper: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Fordele: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Ulemper: "Foot rest in economy, gluten free meal is poor (except bread)."

Fordele: "Amazing crew, confortable seats, great complimentary internet service"
Ulemper: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Fordele: "Food and plane"
Ulemper: "IST transit"

Fordele: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Fordele: "Everything went well"

Fordele: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Ulemper: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Fordele: "The service was excellent, staff helpful and understanding."
Ulemper: "No business class priority boarding, no assistance available with transfer."

Fordele: "Great good entertainment n crew provided warm and courteous service"
Ulemper: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Fordele: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Ulemper: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Fordele: "Full meal and entertainment system even for a shorthaul flight."
Ulemper: "Tight leg room"

Ulemper: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Fordele: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Fordele: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Fordele: "Food and service is excellent. Istanbul lounge is great."
Ulemper: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Ulemper: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Fordele: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Ulemper: "No negative points to make."

Fordele: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Ulemper: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Fordele: "Comfortable seats, good food"
Ulemper: "Nothing"

Fordele: "Plane clean, newish. Went up, took us there, landed."
Ulemper: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Ulemper: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Fordele: "Comfortable, on time and as always good service from Turkish Airlines"

Fordele: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Ulemper: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Ulemper: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Fordele: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Ulemper: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Ulemper: "My entertainment set didn't work"

Fordele: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Ulemper: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Ulemper: "I could not use my ticket I was trying to extension date but customer services terrible"

Fordele: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Fordele: "their services in the plain and they are very discipline as well"
Ulemper: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Fordele: "Friendly good service"
Ulemper: "Istanbul changing gate to get to such long walk"

Ulemper: "Nothing"

Fordele: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Fordele: "Everything was well taken care of."
Ulemper: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Fordele: "Comfortable and uneventful flight - just the way it should be!"

Fordele: "Free meal and drinkd"
Ulemper: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Fordele: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Ulemper: "Eight hours waiting for a connecting flight at Istanbul airport."

Fordele: "The flight was on time"
Ulemper: "The boarding process was not orderly"

Ulemper: "They didn't have my special meal"

Fordele: "Friendly crew"
Ulemper: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"

Fordele: "I was upgraded to buisnes class :)"
Ulemper: "Every thing was ok"

Ulemper: "They was late for boarding The food is bad It's was my bad experience this travel"

Ulemper: "Better boarding and entertainment"

Fordele: "The aircraft was barely half full."
Ulemper: "Delay due to fog at LHR, but this is not the fault of the airline"

Fordele: "Helpful crew Good food"
Ulemper: "Our luggage came back damaged and open !"

Fordele: "Food was not available for flight."
Ulemper: "Food"

Ulemper: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "The crew was great with kids. Very friendly and helpful."

Fordele: "As previously stated hated having to go through security again"
Ulemper: "Chocolate"

Ulemper: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Fordele: "Absolutely amazing service"
Ulemper: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Fordele: "Very Organised and punctual"

Fordele: "Service"
Ulemper: "Delay for both leg trip."

Fordele: "Boarding was quick and good"

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Fordele: "Crew"
Ulemper: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Ulemper: "Better selection of movies"

Fordele: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Ulemper: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Fordele: "Good crew"
Ulemper: "Was delayed outgoing but information was good"

Fordele: "Seating was good"
Ulemper: "Got a seat in the middle - was pretty annoyed with this."

Fordele: "snacks and entertainment"

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Boarding was efficient. Everything else was average."
Ulemper: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."

Fordele: "Comfort and space"

Fordele: "Service"
Ulemper: "Boarding"

Fordele: "Evrything"
Ulemper: "Nothing"

Fordele: "Can not fault anything"

Ulemper: "1hr 20 minutes late"

Fordele: "Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew."
Ulemper: "Bus to plane at departure, no room in overhead lockers as space taken up with small bags"

Fordele: "Very nice crew"
Ulemper: "Legroom"

Fordele: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Ulemper: "Nothing."

Fordele: "Travel is good and comfortable"
Ulemper: "Travel from Frankfurt to London was quite late start . Delay in immigration check."

Fordele: "coffee"
Ulemper: "boarding was chaotic"

Ulemper: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Fordele: "The service and the entertainment system"
Ulemper: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Ulemper: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Fordele: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Ulemper: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Fordele: "Nothing"
Ulemper: "Everything"

Ulemper: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Ulemper: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Fordele: "departure & arrival on time"
Ulemper: "The seats are very very uncomfortable I cannot imagine flying more than 2 hours on that plane."

Fordele: "Friendly staff amazing boarding experience"
Ulemper: "No vegetarian options for food"

Fordele: "I'm more used to travelling on Ryanair routs so it was a most welcome suprise to experience lufthansa. I went out and back with ye and even though there was a small delay going out I made concections easily. Well done to all your team . Thanks. I will definitely use lufthansa whenever can."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Ulemper: "The seats are too close. When reclined it's not possible to get out."

Fordele: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Ulemper: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"

Fordele: "Friendly crew. Flight left on time"

Fordele: "Both parts of flight was superb n/a"

Fordele: "Quick Trip, Friendly Staff"
Ulemper: "Spacing of seating due to covid."

Ulemper: "Boarding tool a long time and late take off"

Ulemper: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Ulemper: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Fordele: "Friendly crew"
Ulemper: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Fordele: "On time & clean"
Ulemper: "Can’t really say"

Fordele: "Good flight , bad flight delay and luggage."
Ulemper: "To be on time"

Fordele: "Awful airline. Will never get tickets through you again."
Ulemper: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Fordele: "crew was great ,seats was better than good"
Ulemper: "nothing"

Fordele: "Noting outstanding."
Ulemper: "Seat comfort."

Ulemper: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Fordele: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Ulemper: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Ulemper: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

Fordele: "Good"

Fordele: "Food and workers were great"

Fordele: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Ulemper: "flight was delayed, 2nd Austtian flight delayed in the same day"

Fordele: "thebflight wqs smooth and on time"
Ulemper: "snack they gave something sweet at 07:00 AM"

Fordele: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Fordele: "Very comfortable journey, leaving on time, arriving on time"

Fordele: "The flight attendants where good and welcoming"
Ulemper: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Fordele: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Fordele: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Ulemper: "Seat wasn't the best, quite hard on the middle back."

Fordele: "Lost my luggage"
Ulemper: "Not loosing my suitcase!"

Fordele: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Ulemper: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Fordele: "The wafer bar. Pilot had a good landing in high winds and snow."
Ulemper: "Nothing to complain."

Ulemper: "Menu was poor"

Ulemper: "Seat !!"

Ulemper: "One hour late for take off..."

Fordele: "Nothing at all."
Ulemper: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Fordele: "Nothing. See below."
Ulemper: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Fordele: "I get Airpoints with the flight, crew were lovely."
Ulemper: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Ulemper: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Fordele: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Fordele: "Everything was good"
Ulemper: "Red uniforms are ok but red tights awful"

Fordele: "The flight attendants worked very hard Patient and courteous."
Ulemper: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Ulemper: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Fordele: "On time"
Ulemper: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Ulemper: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Ulemper: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Fordele: "Good attention and food"

Fordele: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Ulemper: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

Fordele: "Crew were amazing"
Ulemper: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Fordele: "Staff were always courteous."

Fordele: "Friendly staff, on time flight. Nice refreshments"

Fordele: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Ulemper: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Ulemper: "Delay"

Fordele: "Life is beautiful"
Ulemper: "My fellow passenger fended off my sexual advances like a pro"

Ulemper: "arogant staff, flight canceled, great difficulties to claim my money back"

Ulemper: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Ulemper: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Ulemper: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Fordele: "Staff were professional and polite."
Ulemper: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Fordele: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Ulemper: "Flight was delayed, had to run to my next connection flight."

Fordele: "Very professional"
Ulemper: "Lost luggage"

Fordele: "Seat was good"
Ulemper: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Fordele: "Nice aircraft"
Ulemper: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Ulemper: "Flight cancelled"

Fordele: "Helpful and kind crew"
Ulemper: "I wish there was WiFi"

Fordele: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Ulemper: "The earphones could have worked!"

Ulemper: "Long haul flight made pleasant by KLM"

Ulemper: "Lost all our bags so couldn’t ski"

Fordele: "great crew and comfortable flight."
Ulemper: "sceens in the plane to show map and direction of travel"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Ulemper: "Inflight was better than I expected. But needs upgrading air crafts."

Fordele: "Good"
Ulemper: "Nothing"

Fordele: "Best airline in the business quick efficient and outstanding service What else can you say"

Ulemper: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Fordele: "Efficient boarding system, clearly signposted. Professional staff"

Fordele: "Very pleasant, professional crew"
Ulemper: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Fordele: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Ulemper: "Not happy to pay extra money for my case"

Fordele: "Shirt flight but well catered, boarding was efficient and quick."
Ulemper: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Fordele: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Ulemper: "Boarding was chaotic and congested with not much information or order."

Fordele: "Great service"

Fordele: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Fordele: "Interior of the plane was clean. Smooth landing."
Ulemper: "Pilot did not avoid turbulence"

Fordele: "Norhing"
Ulemper: "They have mabaged to lost my luggage"

Fordele: "Cabin crew were very professional."
Ulemper: "Aircraft returned to gate due to fault and was delayed for 45 min."

Fordele: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Ulemper: "Nothing"

Fordele: "Seats were comfortable"
Ulemper: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Ulemper: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Fordele: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Ulemper: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Fordele: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Ulemper: "Nothing to be honest . All positive."

Fordele: "Short-hop flight, fit for purpose."

Fordele: "was very quick"

Fordele: "Cabin crew very pleasant"
Ulemper: "Lost our bags, little sympathy from staff"

Fordele: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Ulemper: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Fordele: "Very little if any."
Ulemper: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Fordele: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Ulemper: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Fordele: "Nothing"
Ulemper: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Fordele: "On time."
Ulemper: "No negative"

Fordele: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Ulemper: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Fordele: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Ulemper: "The seats in economy were a little too small for a 12 hour flight"

Fordele: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Fordele: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Ulemper: "As above"

Fordele: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Ulemper: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."