Find billige flybilletter fra Billund til Bangkok Suvarnabhumi

Fordele: "Crew service is excellent!"
Ulemper: "The seat is really cramp and tight!"

Fordele: "crewe were excellent"
Ulemper: "nothing !"

Fordele: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."

Fordele: "Comfort as usual"
Ulemper: "No idea"

Fordele: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"

Fordele: "Seating was fine"
Ulemper: "If flight cost less lol"

Fordele: "Excellent crew!"

Fordele: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Ulemper: "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Fordele: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Ulemper: "none"

Fordele: "The crew was fantastic and the food was very nice."
Ulemper: "It really would have been nice to have a vegetarian option!"

Ulemper: "Movie catalog needs to be expanded"

Fordele: "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
Ulemper: "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."

Fordele: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Fordele: "Overall the flight met expectations for service, comfort and food."
Ulemper: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Fordele: "Timely schedule"
Ulemper: "Foods and beverages quality/variation"

Fordele: "Service, entertainment , drinks, everything! Very good!"

Fordele: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."

Fordele: "Really good service."

Fordele: "ANA is always efficient and polite."
Ulemper: "Just drinks no snacks on this flight"

Ulemper: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Fordele: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."

Fordele: "Great crew and comfort for economy class."
Ulemper: "Food could be better"

Fordele: "The stewardesses were kind and courteous, attending to every need with a smile."
Ulemper: "Not vegan/vegetarian options for meals. Also if you are able to upgrade from economy seating, do so! Your legs will thank you for it. L"

Ulemper: "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"

Fordele: "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Fordele: "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Ulemper: "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Fordele: "Food and services were great"
Ulemper: "There were not a lot of selections on the TV."

Fordele: "Flight attendants were incredible!"

Fordele: "Great service"
Ulemper: "A bit warm"

Fordele: "Excellent legroom. Very polite staff."
Ulemper: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Fordele: "Food"
Ulemper: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Fordele: "Very efficient, friendly and helpful staff"
Ulemper: "Food was gross."

Fordele: "Very efficient"
Ulemper: "Food was not good"

Fordele: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Ulemper: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"

Ulemper: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Fordele: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Ulemper: "In flight meal could be improved"

Fordele: "Service, Cleanliness and Overall Quality"
Ulemper: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."

Fordele: "The seat, service and food..all is great as always."

Ulemper: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."

Fordele: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."

Fordele: "didnt make it to tokoyo"

Fordele: "Food and Sitting Space"
Ulemper: "Nothing"

Fordele: "Food"
Ulemper: "Sitting space"

Fordele: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Ulemper: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"

Fordele: "More space than usual between chairs. Crew is friendly."
Ulemper: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."

Fordele: "Great"
Ulemper: "N/a"

Fordele: "Shortest duration"

Ulemper: "I'm still stuck in LAX"

Ulemper: "There was a dilay"

Fordele: "Everything but not the food"
Ulemper: "Food was horrible"

Fordele: "Helpful crew Good food"
Ulemper: "Our luggage came back damaged and open !"

Ulemper: "No WiFi despite paying. No Kosher food despite ordering."

Ulemper: "Food poor going to Munich , legroom poor."

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "-"
Ulemper: "Will never use Lufthansa again"

Fordele: "Nothing much to say. The crew was polite, kind and professional."
Ulemper: "nothing."

Ulemper: "Seat I had was terrible .. not comfortable"

Fordele: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Ulemper: "On tome flight"

Fordele: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Ulemper: "No food for vegetarians."

Ulemper: "The food was sub-standard, though it was described accurately as a snack."

Fordele: "Crew"
Ulemper: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Fordele: "Food was great and the crew were helpful."
Ulemper: "Seat could have been comfier!"

Fordele: "I had a good seat with a large leg room area. The flight was really comfortable slept like a baby! The staff are really nice."
Ulemper: "Food was pretty terrible, however we got offered drinks more than once which was good. A better entertainment system or provide free WiFi"

Fordele: "Great amount of legroom, snack given even though < 1hr flight"

Fordele: "Good crew"
Ulemper: "Was delayed outgoing but information was good"

Ulemper: "The plane was delayed"

Fordele: "You can charge your phone on the flight. Got snacks on each flights"
Ulemper: "the food options"

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Short flight but staff very attentive, food good."

Fordele: "On board crew was friendly and helpful"
Ulemper: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Fordele: "Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class."
Ulemper: "Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight."

Fordele: "Crew and service was amazing"
Ulemper: "No entertainment food Horrible"

Fordele: "I like everything about Lufthansa in terms of quality and service"
Ulemper: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Ulemper: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Ulemper: "Flight delay due to connecting flight"

Fordele: "It is so nice to flight on board a plane were the staff knows what to do."

Ulemper: "Quite satisfiedoverall"

Ulemper: "Absolutely perfect."

Fordele: "Great service, and plenty of refreshments."

Fordele: "The flight itself was on time, the food was basic, just like drink."
Ulemper: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Ulemper: "The seats are too close. When reclined it's not possible to get out."

Fordele: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Ulemper: "Nothing to dislike"

Fordele: "Munich airport is very well organized."

Ulemper: "Incorrect advice from check in staff at Dublin re transit visa requirements"

Fordele: "Ease of boardibg and getting through security"
Ulemper: "Nothing"

Fordele: "Friendliness of staff Efficiency"
Ulemper: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."

Fordele: "Every thing"
Ulemper: "Nothing"

Fordele: "On time."
Ulemper: "Nothing"

Fordele: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."

Ulemper: "Cramped space in economy class."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Ulemper: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Fordele: "Perfect!"

Fordele: "Boarding a smooth flight"
Ulemper: "Food absolutely"

Fordele: "The crew members were so sweet."
Ulemper: "Flight was late. I missed my connection."

Fordele: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Ulemper: "I expected more from airlines lake Austrian."

Ulemper: "Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body"

Fordele: "Good flight , bad flight delay and luggage."
Ulemper: "To be on time"

Fordele: "Nothing."
Ulemper: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."

Ulemper: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Ulemper: "Complete experience and issue, resolution"

Fordele: "Food was good. Plane was good."
Ulemper: "Night flight should turn off light. Staff was not skillful and professional."

Ulemper: "Menu was poor"

Fordele: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Ulemper: "Nothing!"

Fordele: "Timely departure and pleasant staff on board"
Ulemper: "It was cold during the flight,"

Fordele: "good food, drinks, good entertainment options"

Fordele: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"

Ulemper: "No place to put my feet. No foot room"

Ulemper: "Difficulty getting to flight"

Fordele: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Ulemper: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

Fordele: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Ulemper: "This was a great flying experience."

Fordele: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Ulemper: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Fordele: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Ulemper: "Food was ok, not great."

Ulemper: "Delay"

Fordele: "The whole flight was very nice"

Fordele: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Fordele: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"

Ulemper: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."

Fordele: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Ulemper: "Reschedulle of my journey to next day, everything tat followed"

Fordele: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Ulemper: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Ulemper: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."

Fordele: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Ulemper: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Fordele: "Nothing"
Ulemper: "Everything"

Fordele: "Flight Attendants super friendly as well as ground staff in Salzburg."
Ulemper: "Seats a little tight."

Fordele: "Got to destination safe and sound and was thankful for that!"
Ulemper: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."

Fordele: "Good place for the legs"
Ulemper: "Food"

Fordele: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Fordele: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Ulemper: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."

Ulemper: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Fordele: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Ulemper: "Everything"

Ulemper: "Nothing to dislike"

Fordele: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Ulemper: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Fordele: "We arrived on time"
Ulemper: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Ulemper: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."

Fordele: "N/A"
Ulemper: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Fordele: "very short layover and my check luggage made it all the way home with no problems"

Fordele: "Fastboarding, left on time. Cleaner aircraft, too small for carry on. Carry on promised at staircase, delivered at luggage claim."

Fordele: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"

Ulemper: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Ulemper: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Fordele: "Pleasant flight crews on all flights."
Ulemper: "Cramped seating in coach."

Ulemper: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."

Fordele: "It was pleasant all around"

Fordele: "Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent."

Fordele: "Great crew, on time, could get a good nights sleep"

Ulemper: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Fordele: "Finnair is the best!"

Fordele: "The crew and service were welcoming, caring and attentive"
Ulemper: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"

Fordele: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Ulemper: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Fordele: "On time"
Ulemper: "Free bags under Corbin"

Fordele: "The connection was way too tight."
Ulemper: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."

Fordele: "The crew were professional and courteous"
Ulemper: "Nothing, as it’s a short flight!"

Ulemper: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Fordele: "Great crew"

Fordele: "Lovely crew, very good entertainment system."

Ulemper: "Things were very scratched"

Fordele: "The fact that we were offered an additional round of water and the friendliness of the crew."

Ulemper: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Fordele: "I was i business class and the crew were very good"
Ulemper: "nothing as it was not a long flight, only 3 hours"

Fordele: "Everything! I never knew that Finnair was such a great airline."
Ulemper: "Honestly, nothing could have been better."

Fordele: "I got to my destination"
Ulemper: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Fordele: "I got there"
Ulemper: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Fordele: "reasonable leg room comfortable seat"
Ulemper: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Fordele: "New plane, good food choices."
Ulemper: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Fordele: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Ulemper: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Fordele: "Speedy boarding process, good meal choices."
Ulemper: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Fordele: "Speed boarding process."
Ulemper: "No entertainment system on a 3 hour flight..."

Fordele: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Ulemper: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Fordele: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Ulemper: "There was no soap in the toilet..."

Fordele: "Service good. Staff good"
Ulemper: "Very cold at night"

Fordele: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Ulemper: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Fordele: "All good. Very hospitable cabin crew, great service."
Ulemper: "Nothing."

Fordele: "In business class, seating arrangement, menu and entertainment excellent"
Ulemper: "Nothing"

Ulemper: "Slow on boarding. I was swipe-checked twice, including the one by the airline."

Fordele: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Ulemper: "Just long flight in general."

Fordele: "Food, entertainment, service"

Fordele: "Customer service and efficiency"
Ulemper: "The delay because of a software glitch"

Fordele: "The staff were exceptional , good food."
Ulemper: "Not really business class seats."

Fordele: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Ulemper: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Fordele: "The staff was professional and friendly. The waits were short on boarding."
Ulemper: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Fordele: "Super quiet and comfortable flight, dedicated service, punctuality."
Ulemper: "I liked it all."

Fordele: "Good smooth flight, on time. No complaints"

Fordele: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Ulemper: "Food was terrible."

Fordele: "Good flight, on time, nice crew"

Fordele: "Food on this flight was delicious."
Ulemper: "WiFi didn't work."

Fordele: "The airplane is great. So much leg space!"

Ulemper: "Security service in Helsinki is quite unprofessional. It does not understand EU Security Rules for liquids at airports. Where do they find such guys?"

Fordele: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Ulemper: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Fordele: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Ulemper: "long waiting time in the bus before the flight"

Fordele: "Great service, staff and punctuality"
Ulemper: "They changed the plane & seats"

Fordele: "Great service, staff and punctuality"
Ulemper: "The food was soggy and overheated"

Fordele: "The new Airbus A350"
Ulemper: "Onboard food and drink is quite expensive"

Fordele: "Great flight....enjoyed it thoroughly....."

Ulemper: "1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again."

Fordele: "Business Class Seats were comfortable"

Fordele: "Nothing"
Ulemper: "Everything!"

Ulemper: "Narrow seats"

Ulemper: "More comfortable seats."

Fordele: "Love Etihad service"
Ulemper: "Snacks, i didn't want set meal"

Ulemper: "Worst food i ever had in flight..please organize goid caterers"

Fordele: "The cabin crew were excellent"
Ulemper: "Smaller que in Abu Dhabi at security"

Fordele: "Good crew Seats good"
Ulemper: "Earphones plug difficult to fit Toilet cleanliness not adequate on occasion"

Fordele: "Crew, food and beverage"
Ulemper: "Wifi"

Fordele: "Helpful crew, great bathrooms"
Ulemper: "More organized boarding & more AC in the back of the flight"

Fordele: "Spacious flight. Helpful crew. Efficient boarding"
Ulemper: "More food options"

Ulemper: "I wish I knew that I could have get a room or food vouchers when I was ordering an e ticket("

Fordele: "Crew is ok. Seat was comfortable."
Ulemper: "Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer."

Fordele: "Good quality overall from Etihad"
Ulemper: "Selection of movies/tv was pretty dire and the wifi was awful."

Fordele: "I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious."
Ulemper: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."

Fordele: "Planes were good with good leg room"
Ulemper: "For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited."

Fordele: "Overall service"
Ulemper: "I had to check in my cabin bag"

Fordele: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Ulemper: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"

Fordele: "Boarding in this time was quick, flight was delayed by almost 45 minutes but pilot made time and we were only 10 to 15 minutes late landing into Singapore. The only redeeming quality was the nice gentleman next to me who was helpful."
Ulemper: "Food was quite mediocre to be honest."

Ulemper: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"

Fordele: "Seats comfortable especially when plane not too crowded of course!! Blankets large and warm."
Ulemper: "Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options"

Fordele: "Not applicable"
Ulemper: "Lack of ability to cancel"

Fordele: "Seat upgrade in response to complaint"
Ulemper: "Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!"

Fordele: "services are good. flight is on time."
Ulemper: "Movies don't work properly."

Fordele: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Ulemper: "Nothing"

Fordele: "Shoud be treated good meal in flight."

Ulemper: "Smaller leg room than other airlines"

Fordele: "Aircraft was very good"
Ulemper: "Food very poor, staff mediocre"

Fordele: "Good and crew were very goid"
Ulemper: "Seats were very hard and very cramped for such a long flight"

Fordele: "Stewardess and stewards were courteous"
Ulemper: "Long and laborious boarding in DC and Abu Dhabi."

Fordele: "Crew"
Ulemper: "Boarding not good no line turebel"

Fordele: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Ulemper: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"

Fordele: "Prompt departures and arrivals"
Ulemper: "Lack of leg space and the food"

Fordele: "The new A380 was great"
Ulemper: "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"

Fordele: "Boarding, crew, food remained good. RR clean."
Ulemper: "Plane older, seats and entertainment worn."

Fordele: "Boarding was efficient. Entertainment and food great."
Ulemper: "Crew was unusually subpar for Etihad. They were not nice, not attentive, not responsive. The plane was packed and loud with uncontrollable children and people having coughing fits. I did not see the nanny or flight attendants helping either situation e.g. offering water to the sick, ect. The toilet room was disgusting. The seat was cramped."

Fordele: "Overall very good The flight attendants were exceptionally professional. It went way beyond taken care of customers."
Ulemper: "Other customers on the flight were extremely rude, spread the dirty things all over the airplane! Need moreupdated movie selections."

Fordele: "good environment and staff"
Ulemper: "Food needs to be improved."

Fordele: "The aircraft , the cleanliness and the hospitable staff"
Ulemper: "The food was not as per the standard, the ticket said lunch but we got refreshments . The boarding took lots of time as they have forced us to remove a 1 kg excess to the 23kg allowed . Staff should make sure that people are sitting on their designated seats, rather than just guiding them to their seats. At least 4 were sitting not on their seats in row 15 and 16, these are what I saw"

Fordele: "Plenty of spare seating. Cabin staff and crew very helpful."
Ulemper: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."

Fordele: "Seats were comfortable."

Fordele: "Staff"
Ulemper: "Seat discomfort"

Fordele: "Everything"
Ulemper: "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."

Ulemper: "Service was a bit average. Attendants bumping into you... no apologies"

Fordele: "The staff were so helpful and friendly. Such a lovely bunch"

Fordele: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Ulemper: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."

Ulemper: "The temperature in the plane was too high ie it was too hot and not enough drinks given out"

Fordele: "The service onboard was great, the crew were attentive and looked after the passengers."
Ulemper: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."