Find tilbud på international fly fra Billund

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "Crew"
Ulemper: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Fordele: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Ulemper: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Fordele: "The crew on-board was nicer this time"
Ulemper: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Fordele: "Everything was great"
Ulemper: "I’d honestly pay more for childless flights"

Fordele: "Comfortable seats"
Ulemper: "Meals and some entertainment"

Ulemper: "N"

Ulemper: "Improving customer service during delay but overall good"

Fordele: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Ulemper: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Fordele: "Actually a very roomy plane for these days. Highly recommend this flight and plane type."
Ulemper: "The food sucks - bring your own."

Fordele: "Service and the crewe was very kind"
Ulemper: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Ulemper: "Food could be improved."

Fordele: "Quick, efficient, relaxing."

Fordele: "Smooth flight except for tasteless special meal"

Fordele: "Staff was great."
Ulemper: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Fordele: "Crew were professional and friendly"
Ulemper: "Small seats"

Fordele: "Everything worked."
Ulemper: "Boarding was unnecessarily complex due to poorly trained staff. Flight was late missed my connecting flight. Airline collected fee for advanced seat selection and did not refund when the connecting flights missed."

Fordele: "The ease & comfort provided"
Ulemper: "The food was ok. I didn’t sleep on my 10 hour flight because there was an infant in front of me who screamed most of the flight. It’s time to create a “Family Area” for those fling with small children. It became a burden in everyone in the vicinity. Not what I paid for."

Ulemper: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Fordele: "More legroom and great crew"
Ulemper: "Food quality has gone down. A lot."

Ulemper: "Flight was 2 hours late in departing from Frankfurt."

Ulemper: "Flight was late causing me to miss flight to Chicago ORD. Missed flight left me waiting in Frankfurt over-night with-out a hotel, nor anyone from Lufthansa to assist with finding a sleeping cot. No airport/Lufthansa staff would offer to bring me a cot and all attempts by me to locate a cot were unsuccessful leaving me to walk from area to area to locate were the cots were stored. Ten Euro meal compensation was severely inadequate to cover dinner and breakfast. Very dissatisfied."

Fordele: "The seats are comfortable and the plane was clean and well-presented."
Ulemper: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Fordele: "Went as expected no hiccups. Very well run pleasant staff. Good all-around service."
Ulemper: "A bit warm mid flight."

Fordele: "Professional, efficient, full, nice sandwich and coffee."

Ulemper: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Ulemper: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"

Fordele: "Enough space for my legs, cabin crew okay"
Ulemper: "No entertainment"

Fordele: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Ulemper: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Fordele: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Ulemper: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Ulemper: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Fordele: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Fordele: "The food was great and the crew was respectful and helpful."
Ulemper: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Ulemper: "50 min delay, had to run to next flight to make it..."

Fordele: "The crew was nice and professional."
Ulemper: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Fordele: "Crew was fantastic."

Fordele: "Title says it all Short flight"

Ulemper: "Seat not that comfortable"

Fordele: "Nice crew, made an effort to find a special meal that was ordered for the original connecting flight and was not transferred to the alternate flight since I boarded on standby."
Ulemper: "Had to sit on a window seat since due to a delayed previous flight I missed my connection and boarded on standby. I have long legs and it was extremely uncomfortable and painful to sit there."

Fordele: "Standard short flight."
Ulemper: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Fordele: "Boarding was quick, staff was kind and helpful."
Ulemper: "N/A"

Fordele: "- crew was nice - overall flight was smooth"
Ulemper: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Fordele: "Lufthansa always has good service and amenities"
Ulemper: "I believe it is Lufthansa's responsibility to move my seat if I am seated next to someone who is taking up more than half of my seat for an 11 hour flight"

Fordele: "Comfortable seats and pleasant crew"
Ulemper: "It was a short flight so no food was given out."

Fordele: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Ulemper: "Nothing"

Fordele: "Professional crew. Good simple check in."
Ulemper: "Nothing."

Fordele: "Flight arrived on time"
Ulemper: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Fordele: "very nice crew"
Ulemper: "my bagfage was lost"

Fordele: "The crew was great. The soecial meal request was hadled well despite oversight."
Ulemper: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Ulemper: "Flight got delayed 30 minutes"

Fordele: "The seat was a little uncomfortable but the crew were amazing."

Fordele: "The entertainment was amazing"
Ulemper: "The seats were a bit hard"

Fordele: "Awful"
Ulemper: "Everything"

Fordele: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Ulemper: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Fordele: "quick/efficient boarding - good staff - good food - easy flight !"
Ulemper: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Fordele: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Ulemper: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Fordele: "Helpful and kind crew"
Ulemper: "I wish there was WiFi"

Fordele: "Lovely crew, very helpful"
Ulemper: "N/A"

Fordele: "great crew and comfortable flight."
Ulemper: "sceens in the plane to show map and direction of travel"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Ulemper: "Inflight was better than I expected. But needs upgrading air crafts."

Fordele: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Ulemper: "Transfer point needs upgrade."

Fordele: "All good"

Ulemper: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Fordele: "Efficient boarding system, clearly signposted. Professional staff"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Fordele: "Overall booking and airport was ok. Food was also actually quite good."
Ulemper: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Ulemper: "Nothing special"

Fordele: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Ulemper: "Boarding was chaotic and congested with not much information or order."

Fordele: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Ulemper: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Fordele: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Ulemper: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Fordele: "Norhing"
Ulemper: "They have mabaged to lost my luggage"

Fordele: "Really friendly staff. Great service"

Fordele: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Ulemper: "Nothing"

Fordele: "Good information and helpfil boarding."
Ulemper: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Fordele: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Ulemper: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Fordele: "The staff was very helpful and professional. Promp response to calling for attention."
Ulemper: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Fordele: "On time"

Fordele: "Very friendly and helpful personnel."

Fordele: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Ulemper: "The amount of extras you have to click no to while checking in online."

Fordele: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Fordele: "Good efficient flight crew friendly and helpful"

Fordele: "Service provided by the staff"
Ulemper: "The navigation of the entertainment system is not very friendly"

Fordele: "Short-hop flight, fit for purpose."

Fordele: "was very quick"

Fordele: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Ulemper: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Fordele: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Fordele: "The sandwiches were simple yet just the right touch, on all four flights."

Ulemper: "suitcase didn't turn up, although connection was quite tight"

Ulemper: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Ulemper: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Fordele: "No chargers or tv on planes"
Ulemper: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Fordele: "Clean plane , good crew ,"
Ulemper: "they didn't load my baggage from flight 1 to 2"

Fordele: "Punctual"
Ulemper: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Ulemper: "Delayed"

Ulemper: "Delayed"

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "Crew very professional"
Ulemper: "Boarding was a little confusing"

Ulemper: "Really hard to get boarding passes online"

Ulemper: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Ulemper: "There was no entertainment and the food could be better"

Ulemper: "Great experience"

Ulemper: "It was a great flight can’t think of anything"

Fordele: "The transfer times were excellent"

Ulemper: "Booked with my partner. Ended up sitting apart. Not good"

Ulemper: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Ulemper: "My entertainment device did not work the entire flight."

Ulemper: "They lost my luggage :("

Fordele: "DIY snack area"
Ulemper: "Food and seating"

Fordele: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Fordele: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Ulemper: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Fordele: "The staff were very helpful and professional."
Ulemper: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Fordele: "Just a routine flight but done with perfect execution."
Ulemper: "Nothing."

Fordele: "No extra charge for simple refreshments."

Fordele: "Great service"

Ulemper: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Fordele: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Fordele: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Ulemper: "Nothing to like"

Ulemper: "Plane left more than 40 minutes late with no explanation or apology."

Fordele: "The free glass of red wine when the plane finally took off."
Ulemper: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Fordele: "Very good male crew member. Pilot genuinely apologetic for the delay."
Ulemper: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Fordele: "Nothing"
Ulemper: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Ulemper: "No offer of snack with no egg in it."

Fordele: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Ulemper: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Ulemper: "Couldn't make the connection....Overall....an aweful experience!"

Fordele: "Standard on most parts with pleasant staff"
Ulemper: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Ulemper: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Ulemper: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Fordele: "I didn’t actually liked the entertainment"
Ulemper: "I just didn’t enjoy the entrainment."

Ulemper: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Ulemper: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Fordele: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Ulemper: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Fordele: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Ulemper: "NA"

Fordele: "Boarding & crew (inc ground staff & check-in) all good."
Ulemper: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Fordele: "Good boarding procedure."
Ulemper: "Nothing much to add for a short journey."

Ulemper: "Air France lost my luggage and they can't find it in the computer system."

Fordele: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Ulemper: "2 hours delayed..."

Ulemper: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Fordele: "Good seat near the front."
Ulemper: "Delayed arrival by 30 minutes."

Fordele: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Ulemper: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Fordele: "Fly til tiden"
Ulemper: "Mindre end 15 cm til sædet foran. (og ja, jeg målte) HELT uacceptabelt. Ikke engang plads til at mase min håndbaggage (en helt almindelig computertaske) ned i hullet."

Fordele: "Happy crew, efficient. Friendly. Everything on time or early 5*. Appreciated no fuss of hand luggage size and weight (as on others) Keep up the good work!"
Ulemper: "All perfect, none"

Fordele: "Nothing was good."
Ulemper: "Plane was. Hanged. I had booked a business class seat and plane had NO PREMIUM / BUSINESS CABIN. I got an economy seat AT 70-80% if business seat cost and also was forced to pay for my bag to be checked at checkin - even tho the ticket I booked had 2 BAGS INCLUDED IN FARE. VERY UNACCEPTABLE."

Ulemper: "The plane was stuck on the tarmac for several hours , resulting in a late arrival. No free drinks were served. The seats were uncomfortable. As a result, I only got a couple or hours of sleep on the plane"

Ulemper: "Boarding was an absolute mess, nobody knew where to go, lines in all directions, hours long. Then there were delays from loading luggage. Then they ran out of food on the plane."

Fordele: "Not much"
Ulemper: "Check in, boarding, delays, all were a disaster. Seat was broken, crew did a poor job with cabin service."

Ulemper: "If they at least offered complimentary drinks and snacks."

Fordele: "Was not able to leave the country"
Ulemper: "Was not able to leave the country"

Fordele: "The crew was not friendly and there was nothing to like and will not recommend this airline"
Ulemper: "better organization from the ticket counter and the boarding. Very poor performance"

Fordele: "機材が新しい"
Ulemper: "遅延しないで到着して欲しかった"

Fordele: "機材が新しい"
Ulemper: "機内食 35ユーロのコスパが全くない"

Fordele: "Cabin crew were competent"
Ulemper: "Over three hours late in taking off"

Fordele: "Left right on time with an efficient service."

Ulemper: "Carry on luggage had to be put below AGAIN as there wasn’t room in overhead lockers. Then had to wait 25mins for luggage at carousel."

Fordele: "Super fast boarding, quicker flight than expected"

Fordele: "The plane was comfortable, clean and modern. The seats were not cramped. It was possible to sleep on the overnight flight without interruptions from the crew. The pilot was funny and helpful and landed the plane so smoothly that I didn't even know we had landed!"

Fordele: "The Alitalia Lounge at JFK has pretty good food and overall the flight is fine."
Ulemper: "They don't have a separate boarding line for business class, they allow economy passengers to pass through business to use the restroom which kept waking us up. We are paying 3 x the price of an economy ticket, so we should have a few perks besides a more comfortable reclining seat with a footrest. I am not asking for perks that cost the airline any more money as I know this is an economy airline."

Fordele: "Entertainment was great, as was having a usb port to charge devices."
Ulemper: "Didn't like that i had to pay for a blanket on an international flight."

Fordele: "Nice friendly service Spacious chair"

Fordele: "Service onboard was excellent and prompt. When we ordered items they arrived very quickly."
Ulemper: "Checkin needed to be better planned and managed. Line was much too long. Get more staff earlier to prevent the lines from getting too long."

Fordele: "Priority service"
Ulemper: "Being charge for everything"

Fordele: "Novarel hotel is excellent! Would stay at any of there properties!"
Ulemper: "3 hour delayed flight. Food was medicorceNo"

Fordele: "The flight was scheduled for 10:30pm and left at 1:30am, causing many passengers, including myself, to miss our connections- there was no assistance and no explanation. The seat spacing is very tight and seats are uncomfortable. One of my worst flight experiences."

Fordele: "Comfort was adequate. Flight staff were helpful and friendly."
Ulemper: "Flight delayed without notice and seats given away. Family all seated separately and gate staff were markedly unconcerned even though we booked our flight and chose seats months in advance. This is our second time flying Norwegian and a second disappointing flight. The first time the entire flight was cancelled and the airline failed to get us to our destination (we had to book a separate flight ourselves and seek reimbursement—still waiting for it). The savings just isn’t worth the poor customer service. Returning to Delta and American. It was a mistake to switch to Norwegian. Lesson learned."

Fordele: "I liked the Inflight Entertainment System, the 787 aircraft. The cabin crew were pleasant. I particularly liked the price. Only gave food 1 star because I didn't want to pay $45 for meal service. Really should be able to mark it NA."
Ulemper: "Departed over 90 minutes late. Captain said it was due to late inbound flight although aircraft was at gate at scheduled departure time. We started boarding almost on time and then sat in airplane about 90 minutes."

Fordele: "Nothing"
Ulemper: "The crew was inattentive. No one checked seat belts or chair positions at takeoff or landing. To the crew, the passengers were non existent . I had cold air blowing on me throughout the trip and asked that the direction of the air be changed. After my request, I never saw the crew member again and I spent a five hour flight with my hair blowing in the wind. The crew enjoyed their own company partying in the “kitchen “ without caring that passengers could hear their conversations at 2:00 in the morning. Again, inattentive and unkind!"

Fordele: "Price was decent"
Ulemper: "Cabin was baking hot throughout flight. Small selection of movies. No way to get comfortable in seat to sleep at all. Anytime food or beverage served light is on, so it was bright a lot of our red eye."

Fordele: "Comfortable seats."
Ulemper: "I checked 1bag. They lost it. They can’t find it. That’s spoiling the trip."

Fordele: "I am 94 years old, and my daughter in law was able to get me a wheelchair while we were standing in line."
Ulemper: "inefficient movement of lines for check in. you needed more people checking the passengers in for their flights. and if you have bags, it is a nightmare as you have to go to a separate line to do so. did not pay $45 for an airline meal - seems outrageous to me."

Fordele: "New airplane, Dreamliner"
Ulemper: "I bought premium tickets several months in advance but the airline overbooked those seats and we were placed on standby. Finally, we ended being downgraded to coach despite buying our tickets several months in advance without a reasonable excuse or compensation. The whole thing is very upsetting and disappointing."

Fordele: "Good service, smooth boarding, 2 meals, comfortable flight."
Ulemper: "Crowded space like most flights."

Fordele: "Really pleased they fly to Austin,Texas direct from London. They give a very cost effective alternative to BA. We upgraded to Premium for a reasonable fee. We liked the masses of leg room but on a night flight it is impossible for the middle/window passenger to escape as all seats are back with footrests extended. The cabin crew were very good. The plane was new and very clean. Roast beef salad for breakfast was tasty if unusual."
Ulemper: "Low cost premium is rare, and some cost cutting is understandable. That said....Premium seats weren’t that comfortable. I’m not too tall (6 feet) but they didn’t support my back well. There was no music entertainment so ensure you bring your own. There is plenty of power. The film selection is the same in both directions and pretty limited. Not a problem if you are sleeping though. Note: When upgraded you don’t seem to get all your prepaid extras refunded and we couldn’t choose our seats in Premium. There is no business lounge in Austin. (There was in Gatwick). The Norwegian app never linked to my reservation automatically. Some synchronisation work required there. Unlike other premium flights the drinks service was pretty limited. I didn’t enjoy eating out of a cardboard box, but the food was tasty."

Ulemper: "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."

Fordele: "Nothing"

Fordele: "On time and very comfortable"

Fordele: "After reading other reviews of Norwegian Air, we expected indifferent flight crew, strict carry-on restrictions and low cabin temps. So we came “prepared” for our overnight long haul flight, but it turned out the cabin was fairly warm and the young flight crew from Norway, US, France and Spain were even warmer. They were all merry, super responsive, and went out of their way to offer assistance. Although we hadn’t pre-ordered food, they gave a sandwich to my ten-year-old, and then when they had a few left over, they gave them to us (the parents) and others. They are either a new crop or they’ve gotten re-training since previous poor reviews. Also turned out layered clothing was enough and we wasted carry-on space bringing small blankets, not that they cared very much that we brought a regulation size carry-on plus a slightly-too-large personal item each (never measured), PLUS a paper grocery bag half-filled with snacks. So we went over our limit but there were no issues, and the overhead bins in the Dreamliner were NOT full. Maybe on other planes, or if you’re among the last to board, it might be different. Also, on-board blankets were only $5 to purchase (not “expensive” as we’d previously read.). Seats were certainly tight, but all coach seating is these days, and overall... a great flight experience. ALSO... they have a handicap accessible bathroom on board, and provide crew to push the aisle chair as needed. Awesome."

Fordele: "New Boeing Dreamliner plane was very comfortable. We successfully bid for an upgrade which was of course spacious. Most food and drink was complimentary."
Ulemper: "The movie selection was limited. If there was on board music I couldn’t find it. There are usb and power points so you can bring your own though. It was awkward to eat out of the meal boxes with little plastic cutlery."

Fordele: "Good seats, nice lighting, great air"
Ulemper: "FREEZING cold and very hard to sleep as a result, even with a purchased blanket"

Fordele: "Plane was clean and modern with tv for every seat"
Ulemper: "Meal was not included in an 8 hour international flight. Even a water or snack was a price."

Ulemper: "The USB port on my screen does not work. My phone was unable to charge."

Fordele: "Flight on time"
Ulemper: "No food or pillow.comforter even long flight and everything is on sell"

Ulemper: "doesnt refund fees for baggage if not used"

Fordele: "Comfort, screen with movies free"
Ulemper: "Meals are not free"

Ulemper: "Every little thing had to be purchased. International flights should be better than that. There were so many hidden costs"

Fordele: "Pretty good but bring your own food and water"

Fordele: "Staff was pleasantly helpful and friendly."
Ulemper: "Window seat was uncomfortable, and plane was hot,as if the a/c was turned off."

Fordele: "Crew was polite. Entertainment system was acceptable."
Ulemper: "While Purchasing our tickets, it was not made clear that our bags and meals need to be paid for separately. Once we got on the plane, there was an option to bye food however most of the food was unavailable on our flight. The only thing we could purchase on a 7 hr flight was chips and corn nuts."

Fordele: "Flight times avoid local traffic for departure and arrival."
Ulemper: "You get nickel and dimed for everything. Have to pay separately for a meal 72 hours before flight or miss out. Have to pay for a blanket. Cramped seats. Staff about what you'd expect given the rest. Will avoid this airline in the future despite its travel times. Worst of all was the outsourced phone customer service. The app would not work several times for basic things like adding luggage. I was treated as if I was the problem. It was surreal. Seriously, never again."

Fordele: "Seats were comfortable"
Ulemper: "Staff were not friendly. I specifically heard one attendant who had swapped out a meal for a passenger say out loud "she didn't like her vegan meal so she wanted another one" in front of the passenger. I found that rude and accusing. I know I did not pay for food and I expected that. However, I think that's a bit austere for a 10 hour flight. Not even water offered for non-paying passengers. I don't know how you expect people to be healthy and ok on such a long flight without water.. Will not be flying Norwegian again."

Fordele: "The boarding was stress-free and the leg room was excellent"

Ulemper: "Delayed by over 3 hours."

Fordele: "I did not fly"

Fordele: "Seats are ok but unable to recline"
Ulemper: "Keep up the good work"

Fordele: "i like the service"
Ulemper: "water free"

Fordele: "The flight was fine"
Ulemper: "Let me know by mail to check in before I got to the airport and save me 35 euro"

Fordele: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Ulemper: "- on board WiFi -"

Fordele: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."

Fordele: "The food options were amazing and the wine was very nice!"

Fordele: "Fast and smoothy check in"
Ulemper: "After arrival to budapest not platformy ready and waiting over 10minutes"

Ulemper: "Gate announcement was only a few minutes before cut off!!"

Ulemper: "Larger leg room"

Fordele: "Smooth"
Ulemper: "All was fine"

Fordele: "Budget friendliness"
Ulemper: "Quews"

Ulemper: "Flight was over booked"

Fordele: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Ulemper: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Fordele: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Ulemper: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Ulemper: "Flight was late abolutnie 1 hour"

Fordele: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Ulemper: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."

Fordele: "I did not had a seat"
Ulemper: "I did not had a seat"

Fordele: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Ulemper: "Boarding was a little slow and we were somewhat late."

Fordele: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Ulemper: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Fordele: "The crew was so helpful and nice"
Ulemper: "I was happy with everything"

Ulemper: "Application instruction on baggage hande king and que to boarding."

Ulemper: "Was delayed"

Fordele: "On time without any delay"
Ulemper: "Satisfied"

Ulemper: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Fordele: "On time departure"
Ulemper: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."

Fordele: "The flight arrived ten minutes early at our destination."
Ulemper: "Extremely small and uncomfortable seats even for a small person."

Fordele: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Ulemper: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."

Fordele: "Everything went to plan and we were very happy"

Fordele: "All!"

Fordele: "All and all great value for the money"

Fordele: "The air hosts and hostesses were very polite and courteous."
Ulemper: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."

Ulemper: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."

Ulemper: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."

Ulemper: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."

Fordele: "The price"
Ulemper: "The check in was not opened on time The bordibg was not possible on time"

Ulemper: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Ulemper: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Fordele: "Crew nice,seats ok"
Ulemper: "Expensive hold luggage,rip off"

Fordele: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Ulemper: "Everything was good"

Fordele: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Ulemper: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"

Fordele: "The flight was overbooked so they took my wife of the flight"

Fordele: "Nothing really"
Ulemper: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Fordele: "There wasn't any delays, perfect landing"

Ulemper: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Fordele: "Everything was on time, no delays. Polite crue. Easy boarding."
Ulemper: "The seats are not comfortable at all"

Ulemper: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Fordele: "It flies direct to the airport that I wanted to go to."
Ulemper: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."