Find tilbud på international fly fra Danmark

Fordele: "The crew was polite but did not enforce social distancing when boarding. Disembarkation was chaos with everyone pushing to get off the plane."
Ulemper: "Calling people to board by rows would have made it less chaotic. Disembarkation was a dangerous disorganized mess."

Fordele: "Na"
Ulemper: "Na"

Fordele: "Incredibly good flight with excellent crew and good food."

Fordele: "Nice seat I got."
Ulemper: "I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :("

Ulemper: "Outstanding"

Fordele: "Great"

Ulemper: "Seat legroom"

Fordele: "Amazing crew. Great food"

Ulemper: "Row was very crowded. Seats much too close together."

Fordele: "Efficient and on time."
Ulemper: "All fine."

Ulemper: "Every stage took way too long. An hour to check in. and an hour to pass security. And the flight was obviously late."

Fordele: "Good crew. Clean"
Ulemper: "A little late"

Fordele: "Crew was very helpful & friendly. Cabin was well pressurized."

Fordele: "The flight crew was friendly and kind."
Ulemper: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."

Fordele: "Screan for every passenger to play"

Ulemper: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Ulemper: "I could not use my ticket I was trying to extension date but customer services terrible"

Fordele: "Overall trip was really good."
Ulemper: "Management of time excellent. Plane went on time. Staff on checking in or in the plane were polite, pleasant, professional and available. Timing of delivery of luggage also was fast."

Fordele: "Good food, comfortable seat, good timing."
Ulemper: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."

Ulemper: "My luggage arrived wet unprotected fron rain"

Fordele: "Generally efficient and comfortable."
Ulemper: "Leg room seemed a bit tight and the food didn't seem fresh."

Ulemper: "late departed ,no food,"

Ulemper: "Passport control"

Fordele: "Everyone was friendly and helpful, even though we are English speakers. Check-in was quick and efficient. Cabin crew was constantly in motion with food, drinks and refills. The temperature of the plane was perfect. The takeoff and landing was smooth. The food was good and there was plenty of it, even though it was a short flight."
Ulemper: "We liked everything."

Fordele: "pleasant flight attendants"

Ulemper: "I didn't really like anything."

Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"

Fordele: "Plenty of room for the legs."

Fordele: "Gold thing is that the flights are always on time."
Ulemper: "My charger got confiscated in Istanbul, too bad. I should have been told about this."

Fordele: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Fordele: "It was on time."

Fordele: "Great Food, adequate seating, helpful staff, efficient boarding"
Ulemper: "The airplane was a really warm temperature when we boarded."

Fordele: "Other than the late departure, everything else was excellent."
Ulemper: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Fordele: "the plain is good and there is a big space for the legs. the crew is helpfull"
Ulemper: "1. There was a delay on the flight from Barcelona to SAW (Turkey) of 2.5 hours. Turkish Airline didn't update us at any time what and why is the delay problem . Due to this, we missed the connetcion flight to Tel Aviv.They took us to another air port(Attaturk) in Istanbul (1.5 hour driving) . They gave us only food vaucher and no compensation for the overall delay(7 hours!!!) 2.Icoud not order a Cosher foo at all TK flights web sitr. WHY ??? 3.the Entertainment is very poor. only one movie and no subtitlse .Music is wired."

Ulemper: "Terrible connections. Long delays. Truly awful"

Fordele: "Nice new plane"

Fordele: "I like the overall trip!!"

Fordele: "Nothing"
Ulemper: "Most seats were broke, staff seemed grumpy, 3 out of 4 flights didn't have individual TVs, staff couldn't handle unruly passengers, etc. Won't be using Turkish Air anymore."

Ulemper: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"

Fordele: "Nothing, just the price"
Ulemper: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Fordele: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Ulemper: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."

Fordele: "Everything"
Ulemper: "Nothing"

Ulemper: "The flight was delayed for over an hour"

Ulemper: "I missing my bag 10 days and no any details"

Fordele: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
Ulemper: "No inflight entertainment. Food was poor, but it was only a short flight."

Ulemper: "There is always some kind of delay. And danger of bags not arriving on time"

Ulemper: "The pilot aborted the landing at the last minute and flew to Another airport where we sat on the runway for an hour with no information. After an hour they said it was up to us if we wanted to stay at the airport or continue on to our original destination, with no information where our connecting flights would be. After continuing on to my origina airport, I was forced to buy a visa out of pocket and spend 6 hour waiting for information from the airline. Finally they shuttled me an hour and a half to the previous airport, being very rude the entire time and making me miss the reason I traveled to my destination in the first place."

Ulemper: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"

Fordele: "Nice crew"
Ulemper: "More comfortable seats"

Ulemper: "Movies"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "Very nice airline"
Ulemper: "Food was lacking"

Fordele: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Ulemper: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Fordele: "Nice smooth and organized flight"
Ulemper: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Service"
Ulemper: "Boarding"

Fordele: "It was very smooth, the connection was great, boarding went easy, service was nice."
Ulemper: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."

Fordele: "Flight crew and food was wonderful."

Fordele: "Same as above same as a bove"
Ulemper: "Same as above"

Ulemper: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."

Fordele: "Nothing"
Ulemper: "Everything, lost luggage and missed flights because of flights not making their time."

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Ulemper: "Seat!!!!!!!!"

Ulemper: "I did not like the fact that I was not on this flight."

Fordele: "On time, pleasant, comfortable."
Ulemper: "Honestly all good!"

Ulemper: "Very poor connecting flight information for check in. United connecting flight through Lufthansa has no information. Have to ask around airport and nobody seems to know exactly when United will open for checkin. Discover next morning it is only 2 hrs before flight, 1.5 hrs before boarding. Lufthansa made no effort to pass along their connecting flight information, they just drop all responsibility and say it is a United flight so offer no help. First and last time with Lufthansa."

Fordele: "Lovely, can-do crew and generous beverage service, even in coach. Good movie."
Ulemper: "Sardines in a can. For 10 hours. Why do they let people recline? And this old 747 has been rode hard and put up wet. Lots of broken light switches, etc."

Ulemper: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."

Fordele: "All good"
Ulemper: "Nothing"

Fordele: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Ulemper: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Fordele: "We were late on arrival due to a delay in our connecting flight. Lufthansa had a courtesy van waiting for us on the tarmac and ushered us directly to the flight being sure we did not miss our flight. Lufthansa went above and beyond in their customer service!! We are truly grateful to the airline for their assistance and superior service!!"

Fordele: "Again the flight wasn't full so had plenty of room."
Ulemper: "The sandwich they offered was pretty bland."

Fordele: "All was good."
Ulemper: "All was good."

Ulemper: "Over 30 minute delay for an hour flight! Frustrating."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Ulemper: "No any intertwine entertainment at all"

Fordele: "See above"
Ulemper: "See above"

Fordele: "Great service and food."
Ulemper: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."

Fordele: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"

Ulemper: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."

Fordele: "It got me to my destination safely."
Ulemper: "The seats are way too close together for such a long flight. I fought off a panic attack for much of the trip. It was suffocating. I should not be able to give the person in front of me a head massage. The personal space humans should have was horribly invaded. I'm a 62 year old woman who's in good shape but even for me it was an act of gymnastics to get in and out of my seat. On my flight to Europe on the 13th with your airline our section of the plane did not have working monitors so it was like watching paint dry for 11 hours. So boring!"

Fordele: "Very comfortable aircrafts from FRA to FAR and back. Nice service, nice staff"
Ulemper: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "The staff was helpful and courteous"

Fordele: "the crew was courteous, attentive, accommodating."

Fordele: "Craft-foods-seats"

Fordele: "Boarding procedure: well organized Crew: very polite and supportive Seat comfort: good Extra bottles of water very good idea Selection of magazines: good"
Ulemper: "Blankets too small, material only mediocre Food: rather mediocre (not very tasty); limited choices; poor quality Entertainment: audio and video selection needs to be improved; not was I was looking for; movies too old"

Fordele: "Nothing"
Ulemper: "Nothing"

Fordele: "The Lufthansa help desk fairly quickly resolved the ticket and boarding pass problems."
Ulemper: "That it was still necessary to use the help desk to get aboarding pass, although they were totally professional and resolved the issue."

Fordele: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Ulemper: "Food was fair."

Fordele: "Helpfulness of crew."

Fordele: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."

Ulemper: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."

Fordele: "Flight was cancelled due to pilot strike."

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "I was"

Ulemper: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"
Ulemper: "Å måtte skifte fly"

Fordele: "On Time, Friendly,well maintained equipment"
Ulemper: "No free drinks inner Europe...except water"

Fordele: "I slept the whole way through"

Fordele: "Good service, pleasant staff."

Ulemper: "Expensive rates on luggage"

Fordele: "Friendly staff"
Ulemper: "n.a."

Fordele: "On time, clean aircraft not too full!"
Ulemper: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Ulemper: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Ulemper: "Not enough characters to express my disappointment."

Fordele: "price, water, easy boarding, in time"
Ulemper: "noise, no snacks"

Fordele: "The airline staff were so positive and friendly. Really made the long trip easier."

Fordele: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"

Fordele: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Ulemper: "still there is not enough legroom for tall persons"

Fordele: "Pleased with everything."

Fordele: "Real meals"

Fordele: "Super"

Ulemper: "Small, uncomfortable seats which is tough for a long fight."

Fordele: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Ulemper: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "personnel is very courteous."
Ulemper: "cofee is terrible."

Fordele: "On time and smooth travel."
Ulemper: "No choice in dinner items."

Ulemper: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"

Fordele: "Fabulous"

Fordele: "The dinner was great!"
Ulemper: "The variety of movies was more limited than I expected."

Fordele: "Comfy and good movies!"

Ulemper: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"

Ulemper: "We were delayed and not updated for an hour and a half with no water or refreshments on the aircraft, which is crazy!"

Fordele: "Too upset to continue senseless survey"
Ulemper: "Vacation ruined"

Fordele: "Much roomier than united"

Fordele: "fast boarding"
Ulemper: "uncomfortable seats"

Fordele: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Ulemper: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Fordele: "Feel like reacist Company"
Ulemper: "I didnt like the treatment of the crew."

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Fordele: "The crew was astounding"

Ulemper: "Short and sweet"

Ulemper: "Delayed"

Ulemper: "Delayed"

Ulemper: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Ulemper: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Ulemper: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Fordele: "The crew was very friendly."
Ulemper: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Fordele: "Late departure, dirty, staff not friendly."

Fordele: "Food"
Ulemper: "Seat"

Fordele: "Food"
Ulemper: "Entertainment"

Fordele: "The crew"
Ulemper: "Seats! They were too small!"

Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Fordele: "The crew was helpful and accommodating"
Ulemper: "The flight was delayed, missed connection, and lost baggage. Subpar."

Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Fordele: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Ulemper: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Fordele: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Ulemper: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Fordele: "Nothing"
Ulemper: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Fordele: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Ulemper: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Fordele: "Quick and efficient not lying more to say or critique."
Ulemper: "Coffee and a bread roll as a snack??"

Fordele: "Friendly crew, good meal and entertainment"
Ulemper: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Fordele: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."

Ulemper: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Fordele: "The staff was very nice and friendly"
Ulemper: "One hour delay without any information on embarking and another hour in the plane before departure"

Ulemper: "Flight cancelled because of weather"

Fordele: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Ulemper: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Fordele: "I would like to come on time each trip because I got two late time before with airfrance"

Fordele: "All was good we didn’t feel the time 9 hours passed easily"
Ulemper: "Nothing special"

Fordele: "Staff was nice"
Ulemper: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Fordele: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Ulemper: "NA"

Fordele: "Boarding & crew (inc ground staff & check-in) all good."
Ulemper: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Fordele: "It was on time"
Ulemper: "Food was AWFUL! Better to serve nothing"

Fordele: "The check in process was much better in the CFG airport than SFO. Very organized."
Ulemper: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Ulemper: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Ulemper: "Food was not good."

Fordele: "Lovely crew, clean toilets"
Ulemper: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Ulemper: "Food and coffee were cold. Service on AF is getting worse."

Fordele: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Fordele: "Fly til tiden"
Ulemper: "Mindre end 15 cm til sædet foran. (og ja, jeg målte) HELT uacceptabelt. Ikke engang plads til at mase min håndbaggage (en helt almindelig computertaske) ned i hullet."

Fordele: "Not much"
Ulemper: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Fordele: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

Ulemper: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."

Fordele: "Comfortable, on time, smooth boarding"

Fordele: "It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy."
Ulemper: "They should finally replace old ATR-72."

Fordele: "Nothing, pretty much"
Ulemper: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."

Fordele: "Nothing"
Ulemper: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"

Fordele: "WeII, I didn't die."
Ulemper: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."

Fordele: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Ulemper: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Fordele: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Ulemper: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."

Fordele: "Crew was good, short flight on an older aircraft, everything was fine"
Ulemper: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Ulemper: "This flight is apparently consistently late"

Fordele: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Ulemper: "More movies and TV shows please!"

Ulemper: "My bag making it to my destination not broken."

Fordele: "Ok?"

Fordele: "The crew was friendly."
Ulemper: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"

Fordele: "Crew is fantastik,Dana is the best"
Ulemper: "Food"

Ulemper: "they charged me for baggage when it was supposed to be included"

Ulemper: "No entertainment equipment, video or audio."

Fordele: "good service , everything good."
Ulemper: "nothing"

Fordele: "Comfortable seats"
Ulemper: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."

Fordele: "On time flights both directions"
Ulemper: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"

Ulemper: "Arms rest are pretty small"

Fordele: "Nothing"
Ulemper: "5 hours delay"

Fordele: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Ulemper: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Ulemper: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Fordele: "Onetime and efficent"

Fordele: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Ulemper: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Fordele: "Timeliness, cleanliness and comfort."
Ulemper: "Inflight duty free closed too early."

Fordele: "Comfortable aircraft"

Fordele: "Crew was extremely nice and helpful."
Ulemper: "the Air Serbia magazine was the only entertainment available."

Fordele: "I like it was fun"
Ulemper: "I liked everything"

Fordele: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"

Fordele: "Nothing. Rude staff. Horrible food and service."
Ulemper: "Everything"

Fordele: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Ulemper: "Everything"

Ulemper: "No enerertainment and no food."

Ulemper: "Not possible for online check-in"

Fordele: "I got to board first because I am wearing a cast on my leg."
Ulemper: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Fordele: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."

Fordele: "Gave us food when they weren't required."

Fordele: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Ulemper: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Fordele: "Food was very tasty. Staff was responsive and helpful."
Ulemper: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."

Fordele: "On my two two hour flights, they fed us a lot, we're very attentive and very nice."

Fordele: "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Ulemper: "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."

Fordele: "Flight crew are nice, reasonable service during flight"
Ulemper: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Ulemper: "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."

Fordele: "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."

Fordele: "It was a good flight over all, the service was non-stop"
Ulemper: "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."

Fordele: "Service was very good"

Fordele: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Ulemper: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."

Fordele: "Baggage allowance"
Ulemper: "Too few movie choices."

Fordele: "Air Serbia has a great service and tasty menu"
Ulemper: "-"