Ulemper: "Qatar airways didn’t let me board the plane despite of all the requirements. Never flying again with them"
Fordele: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Ulemper: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Fordele: "So so"
Ulemper: "More care and warmth"
Ulemper: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Fordele: "Boarding was smooth."
Ulemper: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Fordele: "Attentive and friendly crew, leg room"
Ulemper: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Fordele: "The crew was unparalleled. Really. Attentive. Friendly."
Ulemper: "Nothing could have been better beyond the signs at the gate."
Fordele: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Ulemper: "More refreshments"
Ulemper: "Food and seat comfort could be better"
Fordele: "seat was great"
Ulemper: "flight attendant should be nicer"
Fordele: "i like the service of qa. its amazing."
Ulemper: "none at all"
Ulemper: "Took long time to provide food & water."
Fordele: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Ulemper: "No complaints."
Ulemper: "i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately."
Ulemper: "Zero customer service, absolute waste of money,. I should have read reviews before using your services"
Fordele: "Modern plane and great crew."
Ulemper: "food options exhausted pls tell ground catering to provide more food"
Fordele: "New Dreamliner"
Ulemper: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Fordele: "Good food and services"
Ulemper: "Boarding slow and luggage too strict"
Fordele: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Ulemper: "There is nothing in particular .. but i woud suggest .. more good food."
Fordele: "Food, entertainment options, comfortable seats, warm blankets"
Ulemper: "My volume did not work well on the entertainment system."
Fordele: "Access to entertainments"
Ulemper: "CRYING BABY BUT I UNDERSTAND THOUGH"
Fordele: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Fordele: "The entertainment was good without any hiccups"
Ulemper: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Fordele: "Airport was pretty impressive,"
Ulemper: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Fordele: "Comfy, good food, good service"
Ulemper: "No internet. Limited movie options."
Fordele: "The flight attendants are always friendly and helpful"
Fordele: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Ulemper: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"
Fordele: "Excellent service. Flight on time."
Fordele: "Ease of boarding process,"
Ulemper: "Food while going to Hyderabad. Unfortunately, we have ordered Lacto Veg thinking they will provide milk etc. That food was horrible"
Fordele: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Ulemper: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Fordele: "Staff were professional, food was good and seats were comfortable."
Fordele: "Clean. Friendly staff. Good food. Good entertainment."
Ulemper: "Small cramped seats."
Fordele: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Fordele: "Helpful and frieendly"
Ulemper: "Counters should have opened earlier so we could have done aome ahopping at dfs"
Ulemper: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
Fordele: "Everyone on duty!!"
Fordele: "Flight attendants were very efficient and really took care of us."
Ulemper: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Fordele: "Great crews, excellent airplanes, wonderful in transit experince."
Ulemper: "In flight coach meals were average."
Fordele: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Fordele: "Crew was great; plenty of space to stretch out"
Ulemper: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
Fordele: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Ulemper: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"
Ulemper: "There were no headphones and again with the remote Oryx screen that is just way too complicated and freezes like crazy."
Fordele: "Food is palatable. Crew are acommodating"
Ulemper: "Many of the films have no English subtitle"
Fordele: "The leg room was good especially for tall passengers. Food was fantastic. The interior lighting of the plane was amazing. The airport is probably one of the best i have seen that a 9-hour layover didn't feel as bad. Very clean and so many things to do."
Ulemper: "Airconditioning needs a bit of improvement. I had to remove my jacket. It had a point that i was sweating in the middle of the flight. Probably the warmest airplane ride i had."
Fordele: "Great Crew, seat space was great too"
Ulemper: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."
Fordele: "Brand new and beautiful A350 aircraft, great service"
Ulemper: "An excellent flight."
Fordele: "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"
Fordele: "The crew were very friendly and accommodating."
Ulemper: "Most long flights giveaway a personal kit. They didn't."
Fordele: "On time departure"
Ulemper: "Check-in at the gate was opened only 40 mins before the flight"
Ulemper: "The crew was good, but the attentiveness of the crew on the second leg was amazing"
Ulemper: "They charged us for the second bag checked in ??????"
Fordele: "Good meals, comfortable seat with fantastic entertainment options."
Fordele: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Ulemper: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"
Fordele: "I like overall, food , entertainment, cleanliness and the amazing crew."
Ulemper: "I would fly again with emirates."
Ulemper: "All was ok just didn’t sleep to well on the long 8 hour flights"
Ulemper: "Not to delay the flight for 2 hours !"
Ulemper: "Breads must be at least warm. The breads were frozen."
Ulemper: "They delayed the flight over entertainment system and that caused me to miss my connection"
Fordele: "I’m glad the connection time was short and reached the destination in good time."
Fordele: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Ulemper: "The free WiFi was limited to a small amount of data or two hours."
Ulemper: "Food is ok but can be improved."
Fordele: "Comfortable A380"
Ulemper: "Borarding in Dubai inefficient."
Ulemper: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."
Fordele: "Business class makes the entire trip much more comfortable."
Ulemper: "no negatives"
Fordele: "The crew and food was great."
Ulemper: "The insect repellant sprayed twice through the cabin was horrible."
Ulemper: "there was a delay in Munich by Emirates which led to the flight from Dubai to Kuwait, which took off from below, leaving us at Dubai airport"
Fordele: "The entertainment options were very good"
Ulemper: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Fordele: "The crew was both friendly and attentive. I was satisfied with their interest."
Ulemper: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
Ulemper: "My husband showed up at the airport but they didn’t let him go to flight because it’s one way ticket. We called but no any help."
Fordele: "The crew was excellent. Very friendly and helpful. Inflight entertainment selection was great tho the screens were average. Good beer selection."
Ulemper: "Seats are so uncomfortable. I'm a young guy, and by the end, my back was hurting. They barely reclined and no leg room. Food was about average."
Fordele: "Upgrade to Business class"
Ulemper: "Everything was excellent"
Fordele: "The crew helped me with a duct tape but it wasn't staying"
Fordele: "Food was good"
Ulemper: "Crew was not so great"
Fordele: "The service is the best."
Ulemper: "The seats on the Boing 777 don't compare to the seats on the Airbus from Dubai to Los Angeles."
Fordele: "I liked the food and entertainment only."
Ulemper: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
Fordele: "The flight was on time."
Ulemper: "Never had an experience where "pocket book, was weighed. After my carry on was weighed , my personal bag where I had my essentials and medications were included in the total weight of carry ons. I ended up paying for overweight. It was a big surprise for me. I came from NY and your agents approved . I had to pay,or discard."
Fordele: "The entertainment options were great!"
Ulemper: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat."
Fordele: "I liked everything :) And the stuff was great I really enjoyed it ;)"
Fordele: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"
Fordele: "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
Ulemper: "The food is not as good as expected I actually did not eat the food, it was just not good."
Fordele: "food was ok service was excellent fiji airways good Emirates nice girls and good service"
Ulemper: "we did not like the long wait at Dubai 9 hours in airport is very painful i think that 9 hours wait took most of our energies ."
Ulemper: "Maria was very rude and not pleasant."
Ulemper: "Other than the delay in boarding, which resulted in a bit of chaos, everything went very well."
Fordele: "The staff is super friendly and professional."
Ulemper: "I paid for an assigned window seat (18K) at the front of the plane. However when I arrived to my seat I was told that there is a handicap person in my room and I can't sit there and was offered a seat in the back of the plane. Yes of course I understand and wouldn't want to move a handicap person to get to my seat but at the same time I believe the seat assignment fee which I paid in advance should be refunded."
Fordele: "Cleanliness, customer service, rapidness"
Ulemper: "Entertainment was a little outdated"
Ulemper: "Flight got delayed and had to stay in Dubai over night. I was provided with the hotel voucher when I enquiried about the delay but the staff did not give me enough information how to get to the hotel. He seems so caught up with other stuff. I was standing there clueless. The sceen on entertainment unit was too dark and the buttons were not working properly on the screen."
Fordele: "Flight was comfortable, plenty of legroom, good entertainment options"
Ulemper: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
Fordele: "Same comments as above."
Fordele: "The food was much better than on the Board of BKK-Dubai, as well the kindness of the crew."
Ulemper: "food was as good as it usually is."
Ulemper: "Too long layover"
Ulemper: "The flight was canceled and the staff had no idea how to rebook."
Fordele: "Emirates is an excellent airlines. Excellent service, comfortable seats, great food, etc., etc."
Ulemper: "Too many crying babies."
Fordele: "Spacious seating."
Ulemper: "I wanted to sit upstairs"
Ulemper: "Staff tried to accommodate my vegetarian requirements but with limited success."
Fordele: "Crew good. Seat better than airbus seats!"
Ulemper: "Service, food, flying experience in short everything"
Ulemper: "The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class."
Fordele: "Very happy travelling with this airline"
Fordele: "Would fly again. Really great airline. Food, staff and comfortable"
Fordele: "Nothing was amazing."
Ulemper: "Again, seats were uncomfortable and cramped."
Fordele: "The crew were very accomodating and hospitable."
Ulemper: "The food"
Fordele: "Open bar! Drink all you can! :D"
Ulemper: "Free inflight wifi would have made the flight much more enjoyable :)"
Fordele: "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
Ulemper: "Absolutely nothing."
Fordele: "Amazing crew lounge just great airline"
Fordele: "My experience with the airlines was poor because I got downgraded without any explanation. Upon arriving at the airport, I kept hearing, 'just wait a second,' then, they would say, 'Im sorry.' In the end they issued a voucher to be used during a future flight, which will never be used."
Fordele: "Crew very good Seat getting old uncomfortable to sleep"
Ulemper: "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"
Fordele: "They do an amazing and efficient job for a 1 hour flight. Check in was smooth, and actually she made a special effort to get us a good seat. Always customer oriented."
Fordele: "Crew service were good and kindness between FRA to BKK."
Fordele: "Crew is approachable and the food is fine."
Ulemper: "To make sure the plane is properly check before the passengers enter the plane. That is SOP. Dental kit or toothbrush and toothpaste should be ready dont wait the passengers will request or ask. Hoping you will considered my evaluation coz the ladt time I took Thai, its nice. Thank you!"
Fordele: "I like the food and crew are very helpful and has a smiling face."
Fordele: "Food service on a one hour flight."
Fordele: "All good except Manila Airport"
Ulemper: "NAIA Airport Imigration"
Fordele: "Great overall experience Great schedule for flight coming in Europe"
Ulemper: "Entertainment system is a bit sluggish but still a lot of choices in film categiry"
Ulemper: "Food is great!"
Fordele: "Crew was very professional. A warm meal was a pleasant surprise on such a short flight."
Ulemper: "Seat too narrow. I was in a bulkhead seat with solid armrests. It was the tightest seat I have ever experienced."
Fordele: "Food ok"
Ulemper: "Old plane, entertainment system didn't worked half of flight, gate in BKK at end of airport (long walk)"
Fordele: "Food served is nice especially the croissants"
Ulemper: "Initial flight was cancelled. Crew was not helpful or informative. Was not compensated for delays at all, missed wedding functions!!"
Fordele: "Landed ahead of schedule. Crew was terrific"
Fordele: "Our flight was as always with Thai Airways very good and comfortable. We probably booked our domestic flight a bit too close to the landing of the international flight, and unfortunately, the flight was 25 minutes delayed, but Thai helped us get off the plane as the first people and we made our domestic flight, with a few minutes to spare. Thanks for the help and we will make sure to have a little better time between our flights in the future."
Ulemper: "The entertainnent system never worked, even after rebboting"
Fordele: "The pre-ordered seafood meal was excellent. The flight crew was very good."
Ulemper: "The seats (bottom) have become worn and caved in. And the head rests are as flat and hard as rocks. They need to be changed ."
Fordele: "Although it’s a short one hour flight, a light snack was served."
Ulemper: "No announcement for boarding, people just line up to be boarded."
Ulemper: "3X3X3 plane configuration is my least favorite."
Fordele: "All of the above mentioned service."
Ulemper: "All of the above mentioned service."
Ulemper: "The air in the cabin was too cold during the first hour of the flight. Obviously many passengers were not comfortable and asking for blankets. Later, the crew must had adjusted the temperature and it was basically steaming hot because the it was only hot air blowing out from centralized air system. I would say, very uncomfortable during the entire flight from Bangkok to Manila."
Fordele: "The seats, entertainment and food."
Fordele: "Very nice crew Got free drinks and meal"
Ulemper: "Hard to see tv and watch movies with cabin lights on"
Fordele: "did not like anything"
Ulemper: "the economy was very tight & crammed - worse than a low cost airline. the entertainment screens were very old and had poor resolution, the food was of very poor quality."
Fordele: "Unilike the flight from Sapporo, there were some empty seats in this Nepal flight, and I've generally enjoyed it."
Ulemper: "The Thai food during the flight was generally OK, but there was artificial smell and taste when I ate desert."
Fordele: "Food was good"
Ulemper: "Crew were not patient or too helpful."
Fordele: "Seat was nice but it was a different plane than usual."
Ulemper: "Food was bad."
Ulemper: "Departure was delayed by 45 minutes so upon reaching Bangkok airport, I had to literally run to catch my connecting flight."
Fordele: "I love the Japanese style food as well."
Ulemper: "Heavily delayed, and not due to weather issues, but staffing issues. Not sure if this is related to Thai Air or Tribhuvan Airport."
Fordele: "I liked the plane and the flight was comfortable."
Ulemper: "You don't get the attention if you are quite or just being genuine nice. The staff was more eager to attend the people who would try everything for attention. I had to ask several time for water."
Fordele: "Easy check-in, friendly, helpful attendants, on-time departure and arrival.."
Ulemper: "My seat back wouldn't lock in place. Every time I would move or lean, the seat back would shift. My phone and book wouldn't stay in the pocket in front of me. They would fall out of the bottom and onto the floor. I love Thai food, but food on the flight was not good at all; bland and unappetizing. My foot became pinched hard against the food cart during meal service."
Fordele: "Enlelt at books billet på Thai Airways hjemmeside. Ok Business class sæder/kabinekomfort"
Ulemper: "Kedelig lounge Elendig service i flyet. Absolut ikke serviceminded personale på denne flyvning. Stor forskel på at flyve business med Thai på indenrigs - og udenrigsruter."
Fordele: "All personnel were excellent and very congenial and helpful in every way. It is so nice to experience full service at a time when many airline nes are cutting service."
Ulemper: "There were very few directions given for boarding so it wasn't clear when we could go on board. Food was good but a little bland. Let me say again, the service of the food was excellent and made the overall experience five-star. Thank you."
Fordele: "Food was good. Seat ok and check-in done promptly."
Ulemper: "Crew, ground and air, could be a bit more friendly but it was acceptable. Arrival was later and baggage handling a bit slow too. Bag was well handled."
وقف الإعلانات خلال الرحلة الإعلانات كثيرة جدآ
Ulemper: "Alt kunne have været bedre."
Ulemper: "food could been more better."
Fordele: "Crew and flight where amazing. Thank you"
Fordele: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Fordele: "Planes to be on time"
Ulemper: "Plane was late 40 minutes"
Fordele: "Organized overall"
Ulemper: "Cabin way too cold"
Fordele: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
Ulemper: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."
Fordele: "Good service and timely departure"
Ulemper: "Ability to choose seats before trave and requested that during bookingl. During the check-in process no attempt was made accommodate my request."
Fordele: "I go economy. It's the most comfortable economy I've ever experienced. Every seat was filled."
Ulemper: "I have no complaints."
Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"
Fordele: "Super staff"
Ulemper: "Bad WiFi connection"
Ulemper: "Too hot inside the plane. The back of my t-shirt was wet from sweat."
Fordele: "It went all ok except the space between rows"
Ulemper: "Slow service by crew and space between seats"
Ulemper: "Security lines for US departure way too long. Turkish Airline needs more people to speed up process."
Fordele: "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Ulemper: "The sounds of air was to much. I could hear the air outside and was bothering me."
Ulemper: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."
Fordele: "Food's always good and the staff friendly"
Ulemper: "The sound on the entertainment system is not good...it used to be good but not anymore"
Fordele: "Service, timing"
Ulemper: "Didnt love the food ..."
Fordele: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."
Fordele: "Great service. Great food. Comfortable flight both ways"
Fordele: "I truly enjoy my first experience flying on Turkish Airlines! Service was great, flight was smooth, food was great! I liked The whole experience! I'll definitely recommend Turkish Airlines To my friends!"
Fordele: "On Time Entertainment system"
Ulemper: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Fordele: "I like the food which were served, I like everything overal"
Fordele: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Ulemper: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
Fordele: "Great short flight and we even received a meal as well as free headphones."
Fordele: "We arrived safely and on time"
Ulemper: "The seat spacing on that flight was some of the tightest I have ever seen - worse than even most of the short-haul (Embraer) flights i have been on - barely manageable for 3.5 hours. Flight attendants were borderline rude and bossy, but they had to be, because the passengers were loud and unruly."
Fordele: "I sat on the right side of the plane this time and I was more comfortable than last time where my seat did not recline. Food was great and this crew picked up the dishes much quicker than my first flight"
Ulemper: "I asked for white wine and lady gives me red. Then I asked for the correct one and felt an attitude only then confirmed when I rang the attendant button it took them 18 minutes, yes, I counted to come to my seat. Then I asked for another drink. This lady was not as nice as the rest of the crew and I observed. I'm sorry but I'm flying 13 hours I will be asking for things."
Fordele: "pleasant flight attendants"
Ulemper: "I didn't really like anything."
Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"
Fordele: "Crew was amazing, food was incredible, service awesome, awesome airline"
Ulemper: "The cushioning on 777-300 is too thin and not so comfortable for such a long trip but that is the price we have to pay for not being in business class"
Fordele: "Good entertainment system, nice food"
Ulemper: "Bad crew. I was so thirsty and asked for water several times but never got them. Left the plane with a huge migraine"
Fordele: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
Fordele: "It's an international flight and they don't offer other food alternatives."
Fordele: "Great Food, adequate seating, helpful staff, efficient boarding"
Ulemper: "The airplane was a really warm temperature when we boarded."
Fordele: "The entertainment and food were excellent."
Fordele: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Ulemper: "Chaotic boarding procedures in Istanbul airport."
Fordele: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Ulemper: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."
Fordele: "There were great entertainment options, which is really important for such a long haul flight."
Ulemper: "They had assigned the same seat to me and somebody else, and the other person was already sitting in the seat when I got there. The only other available seat was in business class, and although the flight attendant later admitted I should have been given that business class seat, the other person successfully argued to take it. Staff are good though not as friendly as most Asian airlines."
Fordele: "Helpful crew. Screens for entertainment and information at each seat."
Ulemper: "Both meals were penne pasta, as was the previous flight's. Should be more varied."
Fordele: "Very spacious, lots of room, on time. A nice experience overall."
Ulemper: "Snacks weren't free. No entertainment, but to be expected on domestic flight."
Fordele: "God overall"
Ulemper: "Your food is terrible!!"
Fordele: "I enjoyed the whole trip. I am glad I was able to sit near the Emergency Exit seating - thanks to Ticket Associate's keen eye, back in Bologna."
Ulemper: "There wasn't anything I did not like about my flight experience."
Fordele: "Loved the food and crew--top notch."
Ulemper: "All was good."
Fordele: "Venligt og hjælpsomt personale. Håndterede det rigtigt fint da en medpassager fik et ildebefindende og måtte have lægehjælp."
Ulemper: "Luftkvalitet var dårlig og temperaturen alt for høj. Benpladsen ved mit sæde var ringe - der sad en sort boks til begge sider som tog en del af pladsen"
Ulemper: "In contrast to my former experiences at different airports in Zurich, Boston and Istanbul, the check-in staff at Tabriz airport were really rude and non-cooperative. I had hard time checking in and my belongings inside my back pack was rejected due to less than 1 kilo excess weight. The behavior was unacceptable. I might reconsider taking Turkish flights from smaller airports in future, or taking it at all."
Ulemper: "Seat room was small for me and hard to get comfortable. More leg room needed. Also Overhead compartments filled too fast and no room for my carry on."
Fordele: "The crew was proffessonal. On flight to Cape Town from Istanbul the chef on board made was really nice. I ordered a chlid meal only to find out that it was not on the list. My son wasnt very happy with it though. Althought, the chef on board insured me that she will have a look into it...Oh well ! not a big deal ."
Ulemper: "Fight back to Incheon, Seoul was 3 seated. Really uncomfortable, just hoped the passenger I sat next to didn`t get annoyed with my son having to go to the bathroom quite a lot! The only problem was the long layover. The only reason why I opted for the long stopover of 20 hrs because I was told that we will receive hotel accommodation on our arrival, however that did not materialize...very disappointing. Instead we were given free meal tickets. I was totally disgust !!!"
Special meal was good (Asian Vegetarian), but that was the only meal for 6 hours. Luckily I had eaten lunch at the airport before boarding at 13.40. And waiting about 2 hrs in flight before meal service. Tea and coffee was served together with the meal, but there wasn’t enough space on tray to have both the meal, the included tiny water bottle, the meal drinks and coffee/tea. Other airlines serve tea at the end of the meal. It was clear Etihad just wanted to get the meal service over with and minimize the service. This was the only time during 6 hrs that the staff showed themselves. Otherwise no pre dinner drinks of any kind, no follow-up serving of at least water This was really one of the most terrible meal and drink services I have ever experienced on - 6hr flight. The food itself was nice - due to special order. On the outbound flight (AUH - BRU) they did serve a meal and an extra snack. And followed up with several rounds of water. Shame on you Etihad for terrible service. The Dreamliner 781 is spacious in etihad’s economy configuration. Their 787 economy (AUH-BRU) was much more cramped!!
Fordele: "Staff was efficient and pleasant. The food was excellent and nicely served."
Ulemper: "The lie flat seats were narrow and not very comfortable."
Fordele: "Crew members were very helpful and pleasant. The food was excellent and nicely served."
Ulemper: "The lie flat seats were narrow and not very comfortable."
Fordele: "Crew was professional and food was very good. Entertainment was really good."
Fordele: "I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too."
Ulemper: "No a lot."
Fordele: "Reasonable comfortable"
Ulemper: "Wider seating would be great"
Fordele: "Absolutely nothing."
Ulemper: "They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad..."
Fordele: "the staff was very helpful"
Ulemper: "the touchscreen didn’t always work"
Fordele: "Good seating space, good service"
Ulemper: "Respect human and fix the air conditioning"
Fordele: "Departed on time. Seat was ok."
Ulemper: "Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr."
Fordele: "The food and the comfortable seats"
Fordele: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Ulemper: "Crew was a little rude"
Fordele: "The crew das really nice"
Fordele: "Everything was almost perfect."
Ulemper: "Update your movie list."
Fordele: "Staff was great...Food was good...Upgraded to first class !!!!!"
Fordele: "Crew were awesome, food was amazing"
Fordele: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Ulemper: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"
Ulemper: "Old plane, old movie lineup, tight seating, overcrowded"
Fordele: "Entertainment system"
Ulemper: "Seats are small , price is expensive"
Ulemper: "The seats never recline. All the 4 leg seats had reclining ossue"
Ulemper: "Food choices were limited"
Ulemper: "Food wasn't good"
Fordele: "cabin layout, seat comfort, music selection"
Ulemper: "did not receive boarding pass for connecting flight lost luggage food selection is poor movie selection is poor"
Fordele: "Improve your food standard"
Fordele: "Crew, service, more seat room."
Ulemper: "Chaotic boarding but that's it!"
Ulemper: "not a choice of Indian movies;"
Fordele: "In flight service and amenities"
Ulemper: "Long layover"
Fordele: "Not much"
Ulemper: "Crew was rude, very offstandish. We asked for vegetarian meals online. Crew acted like it was our fault for being vegetarians. My wife asked one of the stewardesses for water and she never brought. When we asked for it again she brought it and said "here" like she was bothered to have to bring water."
Ulemper: "Few food and drinks options Bathrooms not so clean"
Ulemper: "No proper entertainment on board which would have been fine if the cost of the flight was less.. but considering other airlines provide better entertainment for the same route and less expensive tickets makes its not ok."
Fordele: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."
Fordele: "The food and crew was good"
Ulemper: "Same Boeing 777 being used for several years now Seats were very uncomfortable . I advice ettihad should use A380 for these 14 hour flights for more comfortable experience of the passengers."
Fordele: "A380 planes. What is not to like. Wide economy seats. A little glitchy entertainment system but over all comfortable flight."
Ulemper: "Horrible and disorganized service crew. Went without food for 2 of three service seasons as they forgot a whole section to service. Had to repeatedly ask and in one case finally got something to eat 40 mins later. Poor sequence of beverage and food service."
Fordele: "Everything was lovely."
Fordele: "Flight was spacious better than others."
Ulemper: "No option to choose kids food in website. Also the vegetarian food was bad. Passengers were made to stand near the door of the flight for around 30min as cleaning was going on. Should have at least left them seated at the waiting area."
Fordele: "we like the services....coming from LA to ABU DHABI time between flight was only 50 minutes but security check was really fast....overall We liked ETIHAD very much...a hassle free experince"
Ulemper: ". My seat was broken and would not recline, for 14hours of flight time this is a really bad experience. When I mentioned it to the staff I was told nothing could be done. Leaving me unrested and sore when I arrived at my destination"
Fordele: "Aircraft was good. Food was good. Crew was nice."
Ulemper: "Entertainment system could be better. Ground staff wasn't cooperative. They had arguments with pretty much everyone on weight/size of cabin baggage."
Fordele: "the journey, staff and overall experience"
Ulemper: "there was short delays"
Fordele: "The flight was awesome. A380 is thebest"
Ulemper: "They didnt have A380 from abu dhabi to SFO which was the longest part of my trip."
Fordele: "Travel bag (with toothpaste, socks, etc) was given."
Ulemper: "2. Food choices from Abu Dhabi to Bangkok was Szechwan (spicy chicken), Indian (fish), or vegetarian pasta; no international or Thai food. 2. Entertainment was stopped 30 minutes before arrival."
Fordele: "In general we had excellent services. Keep it up!"
Ulemper: "Nothing specific."
Ulemper: "Vegetarian food not that good."
Ulemper: "I buy two ticket to Sri Lanka . But medical retion my son 9 y old did not go but I e mail to them abut doctor tel but still my my son Cancel ticket not yet refund I don't know why"
Fordele: "I had a stress free flight everything was handled right on time, made for a good vacation. Everyone was very helpful. I would recommend Etihad."
Ulemper: "They were out of vegetarian sandwiches and don't substitute it with anything else. They should be extra careful with vegetarian options. Meal quality can improve a bit in general."
Fordele: "cabin crew members were much more attentive."
Ulemper: "food was monotonous."
Fordele: "The aircraft was spacious and it allowed one to move about and stretch one's limbs."
Ulemper: "The spacing between the economy class seats - particularly when the person in front reclines."