The staff was great. The food really wasn’t good
Fordele: "New aircraft"
Ulemper: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Fordele: "Just ok"
Ulemper: "The crew and the service"
Fordele: "Fast boarding. Early arrival. Comfortable seat."
Ulemper: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Fordele: "crew was pushing , no time in an rush all the time"
Ulemper: "service level"
Fordele: "What can I Say. It's Singapore Airlines"
Fordele: "Nothing special."
Ulemper: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Fordele: "The crew was great as usual. The food was good"
Ulemper: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Fordele: "Premium economy was great."
Fordele: "lot of turbulence, uncomfortable ride"
Ulemper: "entertainment system was good"
Fordele: "excellent - comfy plane, great service, excellent stuff."
Fordele: "Boarding was great. Staff was cordial. Excellent flight."
Fordele: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Ulemper: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Ulemper: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Fordele: "The flight attendants were nice, attentive and joyful!"
Ulemper: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Fordele: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Ulemper: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Fordele: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Ulemper: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
Ulemper: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Fordele: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Ulemper: "None that I can think of"
Fordele: "Alt gik professionelt og efter planen. Venlig og imødekommende besætning."
Ulemper: "Lidt vel hurtig med indsamling af brugte madbakker."
Ulemper: "Outdated Cabin Fit Out"
Ulemper: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Fordele: "Everyone was very attentive and nice. The leg room is decent ."
Ulemper: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Fordele: "Great entertainment system for a short haul fl flight"
Ulemper: "Terrible food"
Ulemper: "Some staff not courteous which surprised me"
Fordele: "I like everything about Singapore airline service."
Fordele: "Great service"
Fordele: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Ulemper: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Fordele: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Ulemper: "Nothing bad to say about this flight. Great airline."
Fordele: "Food and good service"
Fordele: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Ulemper: "Nothing! Best daytime flight to europe! And home before midnight"
Fordele: "I paid for an economy class ticket but got first class service."
Fordele: "Crew was great. Food not bad for airline food . It was clean."
Fordele: "evening meal was delicious"
Ulemper: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Fordele: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Ulemper: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Fordele: "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
Ulemper: "There was nothing that I didn't like."
Ulemper: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Fordele: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Ulemper: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ulemper: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."
Ulemper: "old facilities"
Fordele: "It was a standard flight"
Ulemper: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
Fordele: "The service was amazing. The flight attendants were all so friendly and eager to assist. The meals were very tasty and complimentary wine was such a treat. Blankets were nice and thick, pillows were comfy, and you even received a little bag with socks and toothbrush."
Ulemper: "Can't think of anything:)"
Ulemper: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Fordele: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
Fordele: "Price and convenience."
Ulemper: "The choice of entertainment was poor. The seats were so hard I had to sit on a blanket, the entertainment system was antiquated. They also ran out of food choices."
I love Qatar Airways.Thanks to all the people who serve the airline
Everything was excellence and good
Fordele: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Fordele: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
Fordele: "Very pleasant and comfortable flight with QA."
Fordele: "The crew was unparalleled. Really. Attentive. Friendly."
Ulemper: "Nothing could have been better beyond the signs at the gate."
Ulemper: "Check-in service at Ahmedabad was very bad. The staff there seems to be very disorganized. Took an hour to check-in may be 10-12 passengers ahead of me."
Fordele: "Entertainment and food is always great with Qatar!"
Ulemper: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Ulemper: "I truly enjoy this airline! No complaints"
Fordele: "Too crowded"
Ulemper: "One more staff will be better"
Fordele: "Every thing"
Fordele: "Great service with very friendly crew who pamper you all through the flight. Delicious food served at the time you like. Also, the Q Suite design is very comfortable, private & flexible."
Ulemper: "Flight was delayed 18 minutes & disembarking was not direct but via bus."
Ulemper: "The flight is too long"
Fordele: "Q-suites and business class flight crew."
Ulemper: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."
Fordele: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Ulemper: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Fordele: "The food and flight staff were good"
Ulemper: "Snacks and drinks could be betteri"
Fordele: "New Dreamliner"
Ulemper: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Fordele: "The service and food."
Fordele: "Plane was very empty so it allowed us to spread out."
Ulemper: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Fordele: "had a whole row to myself and the food was very good"
Fordele: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Fordele: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Ulemper: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."
Fordele: "Food, entertainment options, comfortable seats, warm blankets"
Fordele: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Ulemper: "Plane wasnt clean enough specially toilet."
Fordele: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Ulemper: "The seats were very tight and the food was okay, but the staff was great."
Fordele: "Good movies, comfortable seats"
Ulemper: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Fordele: "Staff is friendly"
Ulemper: "The seats are tight and I am a slim person"
Fordele: "I love this app , it's awesome it's save my money and time"
Fordele: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Ulemper: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Ulemper: "both flights had 2 hours delay... also lugages cames with next flight."
Fordele: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Ulemper: "The shape of the seats was not optimal for my height/size."
Fordele: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Fordele: "All Qatar employees were friendly and helpful. A great flight!"
Ulemper: "Flight was delayed materially with little forewarning Service was poor"
Ulemper: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Fordele: "My trip from Beijing to Doha was fine."
Ulemper: "I didn't like my trip from Dar to Doha nor from Doha to Dar. The plane is too small. The food wasn't good and they ran out of Mango juice both ways. I sat next to someone who had the smelliest feet on earth. Just wasn't pleasant."
Fordele: "Helpful and frieendly"
Ulemper: "Counters should have opened earlier so we could have done aome ahopping at dfs"
Fordele: "Much better knee space. Excellent flight, good service..."
Ulemper: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."
Fordele: "Again on time and effortless boarding made the overall experience a good one."
Ulemper: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Ulemper: "It was canceled while am at the airport and i rebooked"
Fordele: "I liked that it was empty and I could lie down."
Ulemper: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."