Ulemper: "My flight time was changed but I didn’t receive any email regarding the change"
Fordele: "We really enjoyed this airline"
Fordele: "I like the service in the flight"
Ulemper: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"
Ulemper: "Flight was cancelled and rebooking dealt with poorly"
Fordele: "The crew provide good service but personally i did not like the food that could be lot better."
Fordele: "Always on time"
Ulemper: "Food bad. Much better taste at the lounge in Doha"
Fordele: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Ulemper: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Fordele: "The crew was unparalleled. Really. Attentive. Friendly."
Ulemper: "Nothing could have been better beyond the signs at the gate."
Fordele: "Qatar Airways is the best first class airline in the world hands down"
Ulemper: "Nothing they do a great job!!!"
Fordele: "Crew is amazing"
Ulemper: "The Entertainment screen wasn’t working"
Ulemper: "Great service."
Fordele: "Great crew!!!"
Fordele: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Ulemper: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Fordele: "Crew and food."
Fordele: "Crew was nice and attentive"
Ulemper: "More leg room"
Fordele: "Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient."
Ulemper: "better food"
Ulemper: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Ulemper: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Ulemper: "food options exhausted pls tell ground catering to provide more food"
Fordele: "New Dreamliner"
Ulemper: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Fordele: "Qatae Airways is second to non as always"
Fordele: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Ulemper: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Fordele: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Ulemper: "Lack of crowd control at the gate during boarding. Ihad to"
Fordele: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Ulemper: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Fordele: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."
Fordele: "Great service. Courteous staff"
Ulemper: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"
Fordele: "Best service ever from the crew. Flight on time."
Fordele: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Ulemper: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Fordele: "Staff were professional, food was good and seats were comfortable."
Fordele: "Good, attentive service by the crew."
Ulemper: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Fordele: "We enjoyed the comfort, food , staff and entertainment."
Ulemper: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Fordele: "Service outstanding"
Fordele: "Helpful and frieendly"
Ulemper: "Counters should have opened earlier so we could have done aome ahopping at dfs"
Fordele: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Fordele: "Transit airport lounge allowed owing to gold status"
Ulemper: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."
Fordele: "It was something unexpected"
Fordele: "Crew Service"
Ulemper: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Ulemper: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Fordele: "Crew Boarding"
Ulemper: "Food Not so comfy"
Fordele: "movies were good."
Ulemper: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."
Fordele: "leaving airport"
Ulemper: "24H delay, no meals, no coordination, no communication."
Fordele: "The plane was steady on both flights I went from Kuwait to Doha to DAR. It would be good to note getting a visa in DAR is not a quick process and make sure to bring USD with you as they only take cash."
Ulemper: "The food wasn't particularly my taste of food, but was still decently prepared. Also note the grapes have seeds, interesting as I am used to seedless grapes in the USA."
Fordele: "Food and entertainment on board was good"
Ulemper: "They delayed boarding by over 30 mins (without any notices on any screens), and then kept us on the flight for another 30 mins after doors shut before pushing back from the gate. Overall flight was delayed over an hour. The pilot tried to make up the time on the way, and we had a connection officially scheduled for 45 mins layover. We requested the crew if we could disembark earlier but she said no. We missed our connection."
Fordele: "The seats are very uncomfortable. impossible to be comfortable."
Fordele: "Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour"
Ulemper: "Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for."
Fordele: "I like the crew."
Ulemper: "All good."
Ulemper: "Not to delay the flight for 2 hours !"
Fordele: "This leg was generally worse than Boston to Dubai. The airline staff were less polite, borderline rude."
Ulemper: "As above"
Ulemper: "Food is ok but can be improved."
Ulemper: "On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation."
Fordele: "At least inform me that bag is left behind so i wont walk around around baggaage belt for hours at the destination it happend both sides thanks"
Ulemper: "Waiting inconvenience"
Fordele: "The comfort and smooth boarding procedure"
Ulemper: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"
Fordele: "The crew was very attentive and patient inspite of the flight being full."
Ulemper: "The boarding at DBX was chaotic. It was disorganized and not executed properly - boarding was not done by priority or by zone in the begininng. Unaccompanied minors were boarded at the end, they should have been boarded first and their cabin baggage take care of first. The quality of food is average ... it used to be much better. No alcohol was served in the flight; was not provided even after requesting one; didn't bother to ask again. The choice of movies were limited"
Fordele: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Ulemper: "Honestly, nothing. I was beyond impressed."
Fordele: "Liked The service and the spacious airplanes"
Ulemper: "No choice left for dinner and would have loved a snack"
Fordele: "Staff was wonderful, food goood !"
Ulemper: "More you to stretch out"
Ulemper: "Leg space horrible. Wasn't even able to fold my legs just a bit, was stuck in one position resulting in severe neck pain."
Fordele: "Lovely flight crew and great film selection"
Ulemper: "Would have liked more healthy food options d"
Ulemper: "Emirates chairs couldn't decline recline"
Fordele: "In every way this was an excellent flight."
Fordele: "There was good service in the flight"
Fordele: "Leg Room. Timing"
Fordele: "The Airbus was quiet and comfortable."
Ulemper: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
Fordele: "Service onboard the flight was good."
Ulemper: "Connection in Dubai was terrible. Super long bus ride. Nobody at the terminal to direct you to where the Business Class Lounge is. Had to walk very long distances to get to the Lounge. No staff at the gates in the Business Class Lounge. Flight was delayed but no staff to give information at all."
Fordele: "The service, the comfort,"
Fordele: "First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms."
Fordele: "Nice food. Fast boarding. Liked the small bag with travel products."
Ulemper: "Crew gathered blankets 30' before landing while the cabin was really cold. Crew didn't ask if you want sth to drink and were just passsing by with the trays.Movies didn't have english subs while at the same time sound was bad."
Fordele: "Friendly, accommodating, and professional service!"
Ulemper: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
Fordele: "Every thing looks perfect, but since Emirates want to go one step further, then they should cosider the feet rest"
Fordele: "Overall satisfactory"
Ulemper: "Time taken to Debord at Mumbai"
Fordele: "Staff and the choice of movies in the entertainment system."
Ulemper: "The food could be better. Should provide choice of fruits, salad, yogurt etc. The economy class seats should be made more comfortable for long flights. The seats are ok if it is a 4 or 5 hour flight."
Fordele: "Food is good"
Ulemper: "Need Indian tea"
Fordele: "The plane were newer. Larger monitor."
Fordele: "I appreciated the attention to detail along with the entertainment. The Salmon was great along with the refreshments."
Fordele: "Great Ambience. Excellent Crew. Tasty Food."
Fordele: "They treat outbound from India as cargo. I had to request for a blanket three times."
Fordele: "First time flying in double decker plon"
Ulemper: "I would have been happy to receive points for travel on star alliance"
Ulemper: "Food while trip to India was good But food while trip back to sfo was very bad"
Fordele: "Normal checking process completed and waiting at gate early."
Ulemper: "Flight initially was said to be 1 hour late and then it was cancelled altogether. There was no information about why and what are the next steps. People were just following blindly as the group moved, finally everyone was led out of the airport after immigration cancellation, then to baggage claim where we had to collect all checked in big bags and board a bus to take us to hotel . The hotel was good but getting there with the big bags for just a few hours and then the flight was scheduled for night (12 hrs later than original schedule) They could have just held the checked in baggage with them, or arranged an alternate aircraft to arrive sooner."
Fordele: "The entertainment and staff were unsurpassed. The food was better than industry standards."
Ulemper: "The seat was terribly uncomfortable. The seat bottom has a ridge that digs into your rear. This was on both 380 flights and I tried three seats in total. After a couple of hours is when the pain starts. If the seat back was moved forward, you would not sit on this edge. Please fix. Not sure I could fly on a 380 again for this duration."
Fordele: "Excellent crew and entertainment"
Ulemper: "Restrooms needed cleaning And Boarding were unorganized"
Ulemper: "The Business Class seats on the 777 are very narrow. Boarding the plane was tedious as it was far from the terminal and we had a long wait on the bus."
Ulemper: "There was a delay in landing that resulted in missing my next flight to Dallas. I had to book another ,really expensive air ticket immediately for the next available flight myself. No assistance was provided. Incurred huge loss and inconvenience due to the delay. The staff was very inconsiderate."
Fordele: "It was a nice flight"
Ulemper: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
Fordele: "the best all"
Ulemper: "the best in all"
Ulemper: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."