Find tilbud på international fly fra København

Ulemper: "Allow business passenger to use front bathroom."

Ulemper: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Fordele: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Ulemper: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Ulemper: "Bigger seats the new ones are way to narrow"

Fordele: "Comfort"
Ulemper: "Internet"

Ulemper: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Ulemper: "Still don’t have my luggage yet"

Fordele: "Fast boarding"
Ulemper: "Slow in refuelling, got us delayed for 40-"

Ulemper: "Information on arrival time was not correct"

Ulemper: "Time"

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Ulemper: "Fix the damn KIOSKS at Vienna!"

Ulemper: "Not being 1 hour late"

Ulemper: "Boarding was very slow."

Ulemper: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Fordele: "The space at my feet with the chair in front was a bit akward."
Ulemper: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Fordele: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Fordele: "It was all fine"
Ulemper: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Fordele: "Being fed was amazing and watching free TV was great!"
Ulemper: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Ulemper: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Ulemper: "Turn the lights on early making it hard to sleep"

Fordele: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Fordele: "Light snack and complementary wine"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Our lougage did not arrive"

Fordele: "Face recognition was amazing"
Ulemper: "Too hot on plane"

Fordele: "Time and Good clean place.. in This case airpöane.."
Ulemper: "It was not entreteiment st all"

Fordele: "Arrived early!"
Ulemper: "Boarding seemed disorganized."

Fordele: "Able to fly direct to ansterdam"
Ulemper: "Have to lay over on the way back. More expensive than other airlines."

Fordele: "Sound was broken on my TV set!"
Ulemper: "Called stewardess twice to assist. No response!"

Fordele: "I got some rest"
Ulemper: "unable to charge my phone or watch movies"

Fordele: "Nothing"
Ulemper: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Fordele: "Good Experience"
Ulemper: "Nothing much"

Fordele: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Ulemper: "Nothing"

Fordele: "Good information and helpfil boarding."
Ulemper: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Fordele: "Booked extra room seat which gave me good room for seating"

Fordele: "Nothing"

Fordele: "The aircraft was clean"
Ulemper: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Ulemper: "Delayed!"

Ulemper: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Ulemper: "Bag was lost"

Fordele: "Airlines issue"
Ulemper: "Profiling certain customers"

Ulemper: "They stole my money"

Fordele: "In flight food was enjoyable"

Ulemper: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Fordele: "Good multi media access and content"

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Fordele: "Check in was so easy."

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Efficient friendly service."
Ulemper: "We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either."

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "Flight delayed and we sat on tarmac for 2 hours"

Ulemper: "I was"

Ulemper: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Fordele: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Ulemper: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Fordele: "Flight attendants"
Ulemper: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Boarding was smooth, luggage came out quickly."
Ulemper: "No entertainment, only coffee and tea served."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"
Ulemper: "Å måtte skifte fly"

Fordele: "I slept the whole way through"

Ulemper: "Expensive rates on luggage"

Fordele: "On time, clean aircraft not too full!"
Ulemper: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Ulemper: "Not enough characters to express my disappointment."

Fordele: "I liked that boarding and take off went smoothly. The cabin crew was extremely nice and always was there when you need something!"
Ulemper: "There was no snack served."

Fordele: "The airline staff were so positive and friendly. Really made the long trip easier."

Ulemper: "gate change at the last minute across whole airport, and I am in a wheelchair so it was very challenging. people at airport not accommodating, kind or friendly"

Fordele: "Pleased with everything."

Ulemper: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."

Fordele: "Real meals"

Fordele: "Ok friendly"

Fordele: "Super"

Fordele: "Everything was on time!"

Fordele: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Ulemper: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Ulemper: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."

Ulemper: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "personnel is very courteous."
Ulemper: "cofee is terrible."

Fordele: "On time and smooth travel."
Ulemper: "No choice in dinner items."

Fordele: "Fabulous"

Fordele: "The dinner was great!"
Ulemper: "The variety of movies was more limited than I expected."

Fordele: "Comfy and good movies!"

Ulemper: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"

Fordele: "okok"
Ulemper: "okokok"

Fordele: "Service and comfort."
Ulemper: "It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian."

Fordele: "Boarding gik hurtigt og det var tilladt at have kabinekuffert med i modsætning til Ryan Air og wizz Air."
Ulemper: "Maden var enormt kedelig og intetsigende. Jeg fik en slags madpandekage uden indhold, som smagte af luft, og en slags kartoffel som var utrolig dårlig. Så dårlig mad. Ellers var resten fint."

Fordele: "Efficient check in and polite crew."

Fordele: "Only the on board crew lived up to Tap's normal standard"
Ulemper: "Boarding chaotic in Copenhagen. Food very poor this time"

Fordele: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Ulemper: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Fordele: "I lost the flight????"

Fordele: "Flight was canceled"
Ulemper: "Flight was canceled"

Fordele: "Personnel dans l’avion très agréable"
Ulemper: "A l’enregistrement la personne qui s’occupait de l’enregistrement des bagages était très arrogante. Elle a refusé de mettre tous mes bagages dans la soute cette demande était justifié par le fait que j’avais un bébé et une escale à Lisbonne."

Ulemper: "The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!"

Fordele: "New plane, clean, entertainment system was state of the art."
Ulemper: "The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent."

Fordele: "On time, very polite."

Fordele: "Nothing stood out. Legroom was ok."
Ulemper: "Boarding was confusing and poorly managed."

Ulemper: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."

Ulemper: "I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $."

Ulemper: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Fordele: "The plane was fairly new, clean, and comfortable seats."
Ulemper: "A better selection of the main meals in business class."

Fordele: "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Ulemper: "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."

Fordele: "The tripulation are very nice people."
Ulemper: "The space between seats are small."

Fordele: "Flight went smoothly overall. Decent leg room. Food was good. We left ontime"
Ulemper: "The temperature control in the cabin was poor. Too warm for my liking and no personal air vents. Also their was a passenger behind me who incessantly kicked at my seat each time I tried to recline."

Fordele: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Ulemper: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Fordele: "Nothing"
Ulemper: "1) An extra piece of baggage, using the iPhone TAP, was priced at EUR 65; but, finalizing the purchase, the app tried to charge me EUR 140! Had to go to LIS airport to buy at the right price. 2) Had to pay for my free of charge seats!!!! They changed 4 times!!! a) Having tickets with seat assignments free of charge, had the chosen seats confirmed on e-ticket. b) At airport, 3 days before departure, attendant informed that seats assignment had been erased; she made new seat assignments at worse location; c) On check-in, found that seats were changed again to worse even; now to the back, and “2 in the middle of 4”. d) Had to pay to get my original free of charge seat assignments!!! Had similar situations in all my recent TAP flights. Cannot believe is a system problem! Looks like more a TAP policy to short-change (long time, in my case) customers."

Fordele: "Staff were pleasant"
Ulemper: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Fordele: "No issues or service challenges I could think of. Friendly. Helpful."
Ulemper: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Fordele: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Ulemper: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Fordele: "The crew was very nice, we boarded on time and landed a bit early which was nice. We recieved little snack packs that had a sandwich and a granola bar or fruit snacks and a juice."
Ulemper: "The seats were not very comfortable to sleep on for 6 hours as they didn't recline back too much but that is to be expected in 2nd class seats."

Ulemper: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"

Fordele: "The crew provides a good service"
Ulemper: "The airline wanted to double charge me for baggage after have had a layover during my trip, so when I was checking my luggage by second time in order to go to my destination, they insisted on make me pay, even thought I had paid my luggage online before to take the flight from the beginning."

Ulemper: "Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable"

Fordele: "Usb charger, free of charge meal"
Ulemper: "Hostesses not making an effort."

Fordele: "Average"
Ulemper: "Theo lost my luggage the plane was full of dust"

Fordele: "Friendly and kind captain and crew"
Ulemper: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"

Fordele: "Friendly and helpful crew. Great food."

Fordele: "good movies for the long flight. friendly staff."

Fordele: "car rental service SIXT"
Ulemper: "having to check bags that we didn't on the way to Faro was annoying long line at entry (my husband and I used EU) but they made my mom and sister go in the other longer line this time we had to run for connecting flight and my mother is elderly"

Fordele: "Easy trip from London"
Ulemper: "Not sure what was in the sandwich."

Fordele: "staff was fine. Food was kind of tasty."
Ulemper: "seats were quite small. no onboard entertainment."

Fordele: "Check in app"
Ulemper: "Non-reclining seats"

Fordele: "No delays"
Ulemper: "The sit are very uncomfortable, no leg room. The audio was not working, no entertainment. The flight attendant gave us a card to call customer service, to provide for improvement on these flight."

Fordele: "The seats were very comfortable and there was a n extensive selection of great movies to choose from."
Ulemper: "There were 2 screaming children in the row next to me. The parents did not handle themselves well. On the brightside, the crew did everything they could to help better the situation."

Ulemper: "Very poor check in!! We checked two bags when we went to the desk to get our boarding passes.....then when we were boarding the plane, I went through without a problem but my wife was flagged. we were informed that we now had to pay for our checked bags..both of us even though I had already been cleared. 70 dollars was needed...and so with our flight ready to leave we had to just about run 250 meters and then back 250 meters to catch our flight....we are in our 60's!!!!!. If we had to pay we should have been told at check in! and to make matters worse both of our checked bags are carryon size...we only checked them because we thought it would be convenient. Given that it was not our mistake that bag fee should have been waived....very poor customer service to people who have flown TAP many times........"

Ulemper: "They kept us all day in the airport t to then tell us at 7pm that the flight wouldnt actually leave that day."

Fordele: "Very quick and efficient"
Ulemper: "Carryin size is so small for the airline"

Fordele: "We are still alive."
Ulemper: "Crew was rude, unhelpful, and the business class seats were essentially coach with the middle seat unoccupied. It was extremely uncomfortable and made worse by the crew being very impatient and not helpful when we had people in our seats, a 3-year-old we were trying to seat, and all of the overhead compartments closed so unclear where to place bags. Boarding began 20 min late and then we had to stand on the boarding ramp for another 20 min while the crew finished "cleaning" the aircraft."

Fordele: "Courteous, professional flight attendants"
Ulemper: "small, uncomfortable seats, too little space to work on laptop"

Ulemper: "y extra bag cost more than my ticket. I should have just bought another ticket but was too flustered"

Fordele: "decent selection of movies and the tablet was nice to watch them on"
Ulemper: "Despite booking a vegetarian meal none was available."

Ulemper: "...do I really have to say anything else? I'm in a foreign country, jet lagged, and still wearing the clothes I've been marinating through multiple time zones. I'm not happy at all with this flight, and over 12 hours later, I feel disgusting, and my first day in Barcelona has been miserable because of it. I place all of the blame on the Lisbon connecting terminal. I am not happy."

Fordele: "My flight was punctual, the seats are comfortable, steady take off and landing"

Fordele: "They did beautiful jap thank you so much for your service ."

Ulemper: "Horrible and unprofessional check in process, by time of boarding more than half of passengers had not gone through security yet due to their delays. The machine and website weren’t working so everyone had to check in via the desks."

Fordele: "Happy crew, efficient. Friendly. Everything on time or early 5*. Appreciated no fuss of hand luggage size and weight (as on others) Keep up the good work!"
Ulemper: "All perfect, none"

Fordele: "everything but the meals not so good"
Ulemper: "the meals not so good"

Fordele: "機材が新しい"
Ulemper: "遅延しないで到着して欲しかった"

Fordele: "The price."
Ulemper: "Everything. The service overall is terrible. Experience was nothing to write home about. The attitude of the cabin crew / flight attendants have to be one of the worst in the industry. You get what you pay for."

Fordele: "No bothering during the flight"
Ulemper: "A bit of free snacks and drinks"

Ulemper: "Carry on luggage had to be put below AGAIN as there wasn’t room in overhead lockers. Then had to wait 25mins for luggage at carousel."

Fordele: "Comfort of the dreamliner and feeling safe to fly."
Ulemper: "Service was, surprisingly, not so good (this is my second time with Norwegian). My son was sleeping and I pressed the call button to get some help form cabin crew. They turned it off. I pressed it again, a girl came and I explained I need help - to get my trolley from the overhead bin so I can take a blanket for my son, cos it was cold and he was sleeping, I couldn’t move. She asked me “Is your bag heavy?”. What kind of help is that?She after all got the bag, but I was a cabin crew, and I would never tell that to a passenger needing help with a small child. Also, no one is checking if passenger with children are ok."

Fordele: "Plane, fight time, boarding speed, efficiency all excellent"
Ulemper: "Departure was suddenly changed from 4 to 7 without clear announcement. On the Norwegian terminal nor on the departure boards nothing was indicated nor had anybody bothered to leave a note or sign on the Norwegian Terminal 4. I discovered at the last minute as I hearD a “last boarding call” announcement in the Knick of time"

Fordele: "Nothing"
Ulemper: "Too many delays, airplane was cold"

Fordele: "airplane"
Ulemper: "SERVICE. ORGANIZATION WAS AWFUL. TWO HOURS TO CHECK IN."

Ulemper: "Thank you!"

Ulemper: "Lack of clarity about baggage charges. I had to pay 93$ to check my single bag. It was not well explained that paying for the bag online was going to be cheaper. Felt like a scam."

Ulemper: "I've been to 40 countries and flown many airlines. the only ones worse than Norwegian is the budget Russian ones. Never again. They hit us with $200 in bagage fees because we didn't order baggage online 24 hrs before the flight. Unheard of."

Fordele: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."

Fordele: "Everything went well ... very nice people work for Norwegian Air"

Fordele: "No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental"

Ulemper: "The seats are wider than coach and you have more leg room but they aren't very comfortable. No back support and I felt like I was always sliding off my seat. My footrest didn't work properly, and my husband's didn't work at all on the flight to Norway. The food was limited and really bad. In fact, my husband got sick from the chicken he ate, and the steak I got was like a grey eraser. I took one bite and threw the rest away. They didn't have enough food to offer me something else (remember, this is premium economy), and the flight attendant was irritated and short with me. They don't have any pillows on the flight and the "blanket" they give you is basically a sheet folded in two sewn together, and doesn't keep you warm at all. I felt like I was on a discount airline, but I didn't get the discount! I will not fly with Norwegian again."

Fordele: "The flight was on time"

Ulemper: "Most uncomfortable chairs ever!"

Fordele: "Lighting, fresh air"

Ulemper: "Jobbigt att behöva åka buss till och från planet"

Fordele: "Clean"

Fordele: "The fresh air...... the roomy storage"
Ulemper: "It was way too cold on the plain ride...... Couldn't sleep Stewards seemed overworked ....."

Ulemper: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."

Fordele: "Plane was okay and the food was pretty good."
Ulemper: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."

Fordele: "I always feel the plane itself is newer than other companies. The batcheooms seem bigger which is nice."
Ulemper: "I can never figure out if I am getting food or not. My ticket said light & tasty meal and when I tried searching for this on the Norwegian site all I could find is that I could purchase a meal on board or in advance. So of course I brought my own snacks on board and was surprised when the staff said they had prepared a meal for me. This really needs to be more clear. I'm tired of wasting money or food. I also had seen all of the movies already so I wish there was a bigger selection."

Fordele: "Comfortable and really works to help alleviate jet lag. Amazing!"

Fordele: "The plane is designed to establish a different cabin pressure which helps your fatigue when traveling long distances and it works! The place is quiet as well and there's an avg amount of space in coach."
Ulemper: "No wifi? Just seems odd for a new plane not to have that as an option."

Ulemper: "See aforementioned notes on luggage troubles."

Fordele: "nothing"
Ulemper: "rude staff, and ill informed and incompetent. Had to beg for water and food, even though I had ordered meal service. Unpleasant, I repeatedly complained about roudy passengers, who were occupying nearby seats that weren't theirs. these passengers were drunk and loud and hanging out in others seats and ailses NEVER FLY NORWEIGIAN AIR. The only folks who had a great trip were the flight attendants - they hung out in the large spacious kitchen eating the food that they said they didn't have for the passengers and doing little else. Worst flight experience of my life. And fancy expecting folks to carry all the food and hydration needed for an 8 hour flight. I think TSA needs to look into the this from the airport chaos - as it is clear that my experience is not isolated. DONT FLY NORWEIGIAN AIR"

Fordele: "Great price. Non stop service. Top of the line aircraft. Overall amazing value."
Ulemper: "There was nothing that I didn't like."

Fordele: "Easy boarding process , nice airplanes"
Ulemper: "Nothing"

Ulemper: "Wait to board and after time passes for departure, notice for delay only after expected departure time. No explanation. 1hr delay then they call to gate and everyone waits and another hour passes and no explanation given. Finally next boarding time passes and then gate change and plane change and we are notified they needed to get new crew. Finally board. Landing was terrible and I dont feel particularly comfortable ever flying with this airline again. Will rather pay more and fly klm"

Fordele: "Liked most everything about the plane!"
Ulemper: "There was a lot of turbulence . When the plane landed we were on the runway for over an hour."

Fordele: "My coat was stolen inside the flight, nobody from the airline was able to help. very poor service"
Ulemper: "no real effort or offer to be compensated we are still with cold temperatures here in Sweden - Holland, my coat goes missing in the cabin and the only explanation is, this could happen to anybody!"

Ulemper: "Ok"

Ulemper: "I was ordered to checkin my carry-on bag although there is still space in the overhead bin. It fits there. I was carrying that bag and a small daypack."

Fordele: "Flight attendants were great"
Ulemper: "Did not accept American Express credit cards. In flight entertainment was old kids cartoons on shared screens. Other flights allow passengers to choose their own in flight entertainment."

Fordele: "Price was competitive."
Ulemper: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."

Fordele: "Excellent"

Ulemper: "I did not get to select my vegetarian meal since i booked through kayak."

Fordele: "Flight boarded quickly. Departed and arrived on schedule."
Ulemper: "I tried to flag down a flight attendant 3 times to buy a beverage and snack; I was ignored. Since a short flight, 90 minutes, I gave up. Man sitting across from me was served immediately."

Fordele: "The airplane was comfortable with enough leg room for me (an average adult female)"

Ulemper: "Bag checking was confusing using kiosk."

Fordele: "The attendants were really good at their jobs."

Fordele: "I loved the high-tech plane. I enjoyed the 3D map, so I could see what we were flying over."

Fordele: "Hobbit movie marathon. Pretty decent food."

Fordele: "Good comfort. Good timing. Good plane. Good entertainment. Good staff."
Ulemper: "It was a little bit too cold."

Fordele: "nice plane. on time. no issues."

Fordele: "The flight arrived ahead of schedule."

Fordele: "One of the crew member was really rude, she made a mistake went off on me and didn’t even apologize, she act like nothing happened, I tried reaching out to the airline and they never got back to me"

Fordele: "The crew seemed very nice."
Ulemper: "The flight could have been on time."

Fordele: "It felt like a top airline, fast boarding, great service."

Fordele: "Seat was comfortable and we landed on time, even after leaving late."
Ulemper: "Crew needed better attitude."

Fordele: "La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma"
Ulemper: "Deberían mejorar la provisión de servicios aeronáuticos en Roma"

Ulemper: "6h delayed"

Fordele: "The crew was nice."
Ulemper: "The flight was delayed."

Fordele: "Nothing."
Ulemper: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."

Fordele: "Besætningen var flink og der var ok plads."
Ulemper: "Flyet var forsinket 1t og 5 min. Der kunne ikke købes mad - til trods for at der annonceres med mad. Der kunne kun købes snacks (nødder, chips osv)."

Fordele: "Inexpensive"
Ulemper: "We had to spend €50 to check a bag that we can carry on to other flights due to weight restriction. There was terrible communication about a gate change. The flight was late and no one seemed to care or acknowledge that. The seats were very uncomfortable."

Fordele: "We made it to Barcelona."
Ulemper: "Vueling seems to be late very often. This 40 minute flight flight was over an hour late."

Fordele: "Nothing"
Ulemper: "We had a 3 hour delay! I must be compensated"

Ulemper: "The flight/boarding was terribly delayed but the attendant on board was good. It took a lot of time to come out too after we landed but the flight was smooth"

Fordele: "All was ok"
Ulemper: "Flight delayed and slow boarding"

Fordele: "Quick flight - friendly staff"

Fordele: "I slept comfortably. Great take off and landing."
Ulemper: "Charles de Gaulle airport"

Ulemper: "There were no real vegetarian options from hot and cold food menu for both adults and children"

Ulemper: "The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever"

Ulemper: "Se podría mejorar el tiempo de desembarque"

Fordele: "QUICK ON TIME"

Ulemper: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."

Ulemper: "Long delay"

Ulemper: "very easy checkibg, friendly at airport, snd same day reminder"

Fordele: "Getting off the plane in Barcelona"
Ulemper: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."

Fordele: "Getting off the plane."
Ulemper: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."

Fordele: "Good aircraft and seats."
Ulemper: "Bad check-in by Vueling staff. They kept changing the time to check-in. At first the sign said "All Destinations" with no restriction on check-in. Nest, while we were in the line, they changed the sign to say you could only check-in 2 hours before the flight and then, when we got to the front of the line, they said it was 2 1/2 hours. Very rude in response to our questions."

Fordele: "Well organized boarding."

Ulemper: "Måtte vente 45 min. på bagage i CPH. Missede tog til Fyn"

Ulemper: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."

Ulemper: "They overbooked the flight. We were a party of eight and half of us got to go on the 12pm flight and myself my husband and 2 children had to wait! We were told we could get on a 4pm flight and were rebooked for a 9pm flight!! Then they lost all my luggage and when I did get it we only got 2bags! My kids while suitcase went missing for two days! Totally unacceptable! Worse thing is the lack of direction to handle the situation. Their answer was by law were allowed to overbook! Seriously! I know this is true but these airlines should. It be allowed to do that it’s disruptive to people’s lives that have paid money to be on these flights. So our 4day vacation is now down to 3 and of those 3days we spent one day waiting on partial delivery of our luggage!"

Ulemper: "Boarding was messed up. Paying for priority boarding then having the gate open the boarding area to all passengers created some heated words, plus people pushing ahead for boarding."

Fordele: "I got to my destination"
Ulemper: "Kiwi overcharged me for my luggage inappropriately"

Fordele: "The electronic check-in was breathtakingly simple but this airlines excels at optimal usage of available space - to the extreme discomfort of its clients. I am of average height and my flight was an exercise in pain endurance."
Ulemper: "Zero legroom"

Fordele: "No"
Ulemper: "The people at the check in desk were not friendly"

Fordele: "Selph check"
Ulemper: "No clear signage at aireport barcelona"

Fordele: "Didn't experience anything spectacular."
Ulemper: "The delay of flight was unbelievable."

Fordele: "Delete and seating and a plane for two hours,when the flight was two hours,not tell the people was rwrong;sooner. Landing was scary,really poor. Bad experience,not recommended."

Fordele: "The fly was delayed 45min. The spaces between seats are to small I ask for a soft bread sandwich and the staff tell me is assigned for another customer and i need to choose another one Overall was ok"

Ulemper: "After flight was booked they canceled our reservations."

Ulemper: "Flights were delayed"

Ulemper: "I wanted to book with British Airlines only to find out it was booked with a low end poorly rated airline I cancelled the flight I bought trip insurance but BA will not get back to me about a refund. Was on the phone many times waiting for very long time only to get disconnected and left on hold Now but rate BA low low low"

Fordele: "The crew."
Ulemper: "The seats."

Ulemper: "Plane never left. Bused us to Bilbao, missed our flight to Porto. Have to wait in Barcelona for hours. Flying us to Vigo, Spain then ground transportation to Porto., 11 hours later."

Ulemper: "Very cramped. No leg room. No seat pockets."

Fordele: "Plane was comfortable, flight attendants friendly and professional. Departures and arrivals on time!"
Ulemper: "Cattle car boarding procedures were dehumanizing. Also, don't forget a book if you expect entertainment."

Fordele: "On time"
Ulemper: "Seats were soooo small"

Fordele: "Baggage drop and boarding was a breeze"
Ulemper: "Everything was good!"

Fordele: "AIR EUROPE IS A GOOD AVIATION COMPANY, I DON'T HAVE NOTHING TO COMPLAIN"

Fordele: "Product is clean and cheery. Staff are nice."
Ulemper: "Have to purchase everything, including water. Luggage fees are too high - shouldn't exist now that fuel is cheap anyway. Half of plane was empty for "weight balancing" while rest of us stuffed like sausages in all rows ahead of those. Boarding is a mess - takes way too long and is not organized."