Find tilbud på international fly fra København

Ulemper: "There was no food ..."

Fordele: "Great crew & good complimentary food"
Ulemper: "More seat pitch"

Fordele: "Crew was friendly"
Ulemper: "Food"

Fordele: "Free food, relatively spacious"
Ulemper: "more food!!! REEE!!!"

Fordele: "Crew"

Fordele: "I was fortunate the person in front didn’t lean back"
Ulemper: "On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read."

Fordele: "comfortable seating, friendly helpful crew, good food"
Ulemper: "sometimes too cold sometimes too warm"

Ulemper: "horrible dry croissant for breakfast"

Fordele: "Captain was great !"
Ulemper: "Food"

Fordele: "Seats super comfy"

Fordele: "Bombardier C Series. Most leg room and comfort of any plane"

Fordele: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Ulemper: "Nothing"

Ulemper: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Fordele: "Leg room always an issue. Crew really great."
Ulemper: "Gluten free option"

Ulemper: "Temperature was very hot"

Fordele: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Fordele: "Everything was perfect."

Ulemper: "Haven’t got there yet!!"

Ulemper: "service was least friendly at this part of my flight"

Fordele: "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
Ulemper: "It’s a small thing, but it’d be nice to have more variety of movies to choose from."

Fordele: "A nice crew n my seat next to me was empty so I can sleep well..."
Ulemper: "Maybe give every passenger a bottle of water..."

Fordele: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Ulemper: "Could not check in online because the system was down."

Fordele: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Ulemper: "A slight delay"

Fordele: "Swiss quality, punctuality and reliability."
Ulemper: "No negatives."

Fordele: "Reliable, modern cabin, nice crew"
Ulemper: "Some more music choices would be nice"

Ulemper: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Fordele: "Nice cabin, clean . Friendly crew"

Ulemper: "I missed my connection and got to Hong Kong a day late."

Ulemper: "It was so hot on the (delayed) flight"

Fordele: "Very attentive staff, good food and drinks."
Ulemper: "We paid for upgraded seats that were still very tight."

Fordele: "Swiss Lounge, food excellent."
Ulemper: "everything was very good"

Fordele: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Ulemper: "Nothing, everything was superb"

Ulemper: "No leg room very uncomfortable"

Fordele: "clean, very new plane friendly staff"
Ulemper: "delay"

Fordele: "Nice Aircraft, nice crew"

Fordele: "Friendly Crew , modern and spacious aircraft B777"

Fordele: "I had a wonderful experience the whole way through."
Ulemper: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Fordele: "The length of the flight"
Ulemper: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Fordele: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Ulemper: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Ulemper: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Fordele: "The head fligh attendant was very nice and welcoming and informative she personally took care of our carry on to put in the check in..."
Ulemper: "I was not able to buy from the duty free discounted offers on the plane. The discounted shopping panflet was not on my LA/Zurich flight.... so I didn't see it and did not buy then.... And on my second part of the trip Zurich/Nice they refused to sell me to me from the Duty Free because they didn't have time..... :( The dark hair flight attendant in the back of that plane was not informative or nice....I had to talk to the head flight attendant in the front of the plane, she was more professional! Other than that everything was good!"

Ulemper: "I couldn’t take it. To travel to pass through Canada you need a Visa"

Fordele: "The seats in exit row were large enough for me to straighten my legs"
Ulemper: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Ulemper: "Sardine can."

Fordele: "choice of movies were very bad"

Ulemper: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Fordele: "Service was minimal but sufficient, Food was good"
Ulemper: "Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats."

Fordele: "On time and standard service."

Ulemper: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Ulemper: "Food poor going to Munich , legroom poor."

Ulemper: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

Fordele: "Crew"
Ulemper: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Fordele: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Ulemper: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Fordele: "Cabin staff were cheerful and helpfully"
Ulemper: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"

Fordele: "On time, efficient."
Ulemper: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."

Fordele: "Absolutely amazing service"
Ulemper: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Fordele: "Very Organised and punctual"

Fordele: "Pilot kept us informed throughout the flight."
Ulemper: "Onboard services."

Fordele: "The crew were really friendly and made sure we were looked after."

Fordele: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Ulemper: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Fordele: "The crew on-board was nicer this time"
Ulemper: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Ulemper: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Fordele: "Everything was great"
Ulemper: "I’d honestly pay more for childless flights"

Fordele: "Plane was awesome and comfortable"
Ulemper: "Delayed without updates for hours"

Fordele: "everything from the boarding and check-in process to in flight comfort."

Ulemper: "The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches."

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Ulemper: "Improving customer service during delay but overall good"

Fordele: "Crew"
Ulemper: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Fordele: "Great crew. Great seats"
Ulemper: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Ulemper: "Better selection of movies"

Fordele: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Ulemper: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Fordele: "Reasonably comfortable seat"
Ulemper: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Fordele: "Nice smooth and organized flight"
Ulemper: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"

Fordele: "Crew very good"
Ulemper: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Fordele: "Service and the crewe was very kind"
Ulemper: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Ulemper: "Boarding by rows would avoid people rushing to line up ahead of time."

Fordele: "Good crew"
Ulemper: "Was delayed outgoing but information was good"

Fordele: "You can charge your phone on the flight. Got snacks on each flights"
Ulemper: "the food options"

Ulemper: "This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number"

Fordele: "Comfort and space"

Ulemper: "1hr 20 minutes late"

Ulemper: "Food could be improved."

Fordele: "It was very smooth, the connection was great, boarding went easy, service was nice."
Ulemper: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."

Fordele: "Quick, efficient, relaxing."

Fordele: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Ulemper: "No negatives."

Fordele: "Amazing crew"
Ulemper: "Legroom"

Ulemper: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Fordele: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Ulemper: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Fordele: "Nothing"
Ulemper: "Everything, lost luggage and missed flights because of flights not making their time."

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Ulemper: "Seat!!!!!!!!"

Fordele: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Ulemper: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"

Fordele: "Staff was great."
Ulemper: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Fordele: "Crew were professional and friendly"
Ulemper: "Small seats"

Ulemper: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."

Fordele: "All good"
Ulemper: "Nothing"

Ulemper: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Ulemper: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Ulemper: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Ulemper: "It's KLM. What else do you need to know."

Fordele: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Ulemper: "Nothing"

Fordele: "Staff were professional and polite."
Ulemper: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Fordele: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Ulemper: "Flight was delayed, had to run to my next connection flight."

Fordele: "Planes were on time and connections made."
Ulemper: "One bag delayed as not put on flight and food could be better."

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Fordele: "very nice crew"
Ulemper: "my baggage was lost"

Fordele: "Crew was great and helpful despite oversight in my special meal."
Ulemper: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Fordele: "Just as I expected. And I made my last connection easily."

Fordele: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Ulemper: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Ulemper: "Flight got delayed 30 minutes"

Ulemper: "Delays, took my hand luggage into the hold,"

Fordele: "Nice aircraft"
Ulemper: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Fordele: "Just the cabin crew being nice"
Ulemper: "Punctuality KLM is always late"

Ulemper: "Flight cancelled"

Fordele: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Ulemper: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Fordele: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Ulemper: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Fordele: "The crew were really helpful with people who had tight connections because of the delayed flight"
Ulemper: "I wish they had WiFi"

Ulemper: "Nothing special"

Ulemper: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Fordele: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Ulemper: "Boarding was chaotic and congested with not much information or order."

Fordele: "Great service"

Fordele: "Good flight, arriving well on time."

Fordele: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Ulemper: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Fordele: "Arrived Early!"
Ulemper: "Left Late :-)"

Fordele: ".Very much on time with pleasant service."
Ulemper: "Can nit find much fault fir a short run!"

Fordele: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Ulemper: "Crowded seating, wake-up for breakfast service two hours before arrival"

Fordele: "Very friendly crew"

Fordele: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Fordele: "Short-hop flight, fit for purpose."

Fordele: "was very quick"

Fordele: "Cabin crew very pleasant"
Ulemper: "Lost our bags, little sympathy from staff"

Fordele: "good service"

Fordele: "Usual professional and friendly service from my airline of choice for most destinations."
Ulemper: "Nothing"

Fordele: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Fordele: "Nothing"
Ulemper: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Fordele: "Nothing"
Ulemper: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Fordele: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Ulemper: "The entertainment was quite dated and didn't have new movies etc"

Fordele: "Jet airways flight till mumbai"
Ulemper: "Poor legspace in Klm flight till Amsterdam"

Ulemper: "The bags where damaged from the staff"

Ulemper: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Fordele: "The cabin crew, the flight and communication and the cleanliness of the plane."
Ulemper: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Fordele: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Ulemper: "The seats in economy were a little too small for a 12 hour flight"

Fordele: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Ulemper: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Fordele: "Free wee cake."
Ulemper: "Nothing in particular."

Fordele: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Fordele: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Ulemper: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Fordele: "quick boarding, responsive Airline stewardess, very polite."
Ulemper: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Ulemper: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Ulemper: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."

Fordele: "See previous note about lost bag."
Ulemper: "See previous note about lost bag."

Fordele: "Made it"
Ulemper: "Nothing in particular"

Ulemper: "Last minute change of boarding gate led to a dash across the airport!"

Fordele: "Fast and efficient!"

Ulemper: "."

Ulemper: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Fordele: "Excellent and professional crew members"
Ulemper: "Nothing, the flight was smooth, most enjoyable"

Fordele: "Professional and courteous crew"
Ulemper: "Nothing, was a pleasant flight"

Ulemper: "The food offering"

Fordele: "The crew was amazing but delays upto 2 hrs"
Ulemper: "Nothing as not in control"

Ulemper: "Everything was excellent"

Fordele: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Ulemper: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Fordele: "Everything was pleasant as expected except for one thing, mentioned below."
Ulemper: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Fordele: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Fordele: "Excellent short flight"
Ulemper: "Did not eat"

Fordele: "Overall, an incredible experience!!!"
Ulemper: "The food was excellent"

Fordele: "Good crew"
Ulemper: "Premium economy wasn’t as good as others"

Fordele: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Ulemper: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Fordele: "Timing is good"
Ulemper: "To craody"

Fordele: "on time"
Ulemper: "food selection"

Fordele: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Ulemper: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Ulemper: "Seats were horrible, tiny , cramped"

Fordele: "Nice aircraft (A321) and informative ground staff."
Ulemper: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."

Fordele: "Prompt boarding, early departure and early arrival."
Ulemper: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Fordele: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Fordele: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Ulemper: "More selection of food, more variety of sandwiches and bread used."

Fordele: "on time polite staff comfortable flights with free coffee"
Ulemper: "charging for bags"

Fordele: "on time polite staff comfortable flights with free coffee"
Ulemper: "charging for bags"

Fordele: "Price and destination was convenient"
Ulemper: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Fordele: "Easy boarding. Friendly staff"
Ulemper: "N/A"

Fordele: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Fordele: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Ulemper: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Fordele: "On time, easy boarding"
Ulemper: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Fordele: "Pleasant crew"
Ulemper: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Fordele: "Excellent from boarding to departing the aircraft, very polite staff and comfortable flight! Thank you"
Ulemper: "Nothing"

Fordele: "Crew were excellent, had a row to myself, luggage turned up quickly"
Ulemper: "No landing cards given!"

Fordele: "Great flight, on time great crew."

Ulemper: "No food, no entertainment"

Fordele: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Ulemper: "There were no problems"

Fordele: "check in person helped get me a window seat with a view"
Ulemper: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."

Ulemper: "Never made it to destination"

Fordele: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Ulemper: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."

Fordele: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Ulemper: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Fordele: "Because of bad weather at the Faroe Islands, the aircraft made a missed approach (go-around) on the first attempt to land. The weather had improved sufficiently to make it in on the second attempt. The pilot and the cabin crew were excellent in keeping everyone informed, and telling us the status of the weather and the likelihood of getting in. The pilot was outstanding in his communication with the passengers and the cabin crew were great in re-assuring passengers after the missed approach. The flight crew handled the difficult weather conditions very well."

Ulemper: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."

Fordele: "I mean, it was how a flight should be, painless."

Fordele: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Ulemper: "Flight arrived on time."

Fordele: "No stress at all. Friendly staff."
Ulemper: "Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route."

Fordele: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Ulemper: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."

Fordele: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Ulemper: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."

Ulemper: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."

Fordele: "Nothing"
Ulemper: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"

Fordele: "WeII, I didn't die."
Ulemper: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."

Fordele: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Ulemper: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Fordele: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Ulemper: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."

Ulemper: "This flight is apparently consistently late"

Fordele: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Ulemper: "More movies and TV shows please!"

Ulemper: "My bag making it to my destination not broken."

Ulemper: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"

Fordele: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Ulemper: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Fordele: "Ok?"

Fordele: "The crew is fantastic team,Dana is the best!Thank you"
Ulemper: "Food"

Fordele: "Crew is fantastik,Dana is the best"
Ulemper: "Food"

Ulemper: "they charged me for baggage when it was supposed to be included"

Ulemper: "Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal."

Fordele: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Ulemper: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."

Fordele: "good service , everything good."
Ulemper: "nothing"

Fordele: "On time flights both directions"
Ulemper: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"

Ulemper: "Arms rest are pretty small"

Fordele: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Ulemper: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"

Fordele: "Nothing"
Ulemper: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Ulemper: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Fordele: "Onetime and efficent"

Ulemper: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."

Ulemper: "I almost died without watter due"

Fordele: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Ulemper: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Fordele: "Timeliness, cleanliness and comfort."
Ulemper: "Inflight duty free closed too early."

Fordele: "Comfortable aircraft"

Fordele: "Title says it all"
Ulemper: "Title says it all"

Fordele: "Crew was extremely nice and helpful."
Ulemper: "the Air Serbia magazine was the only entertainment available."

Fordele: "I like it was fun"
Ulemper: "I liked everything"

Fordele: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"

Ulemper: "No enerertainment and no food."

Ulemper: "Not possible for online check-in"

Fordele: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Ulemper: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."

Fordele: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."

Fordele: "Gave us food when they weren't required."

Ulemper: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Ulemper: "Very very bad landing in split and i didn't find my luggage Mina"

Fordele: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Ulemper: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Fordele: "Easy check in, flight was on time, crew were nice and free meal and drink."
Ulemper: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Fordele: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Ulemper: "Nothing."

Fordele: "On time, professional"
Ulemper: "food could be better"

Fordele: "Very responsive and real meal for short flight!"

Fordele: "The seat, flexibility were great..and food are tasty and delicious"
Ulemper: "The crew was not friendly for the flight to Belgrade"

Fordele: "The price"
Ulemper: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."

Fordele: "On my two two hour flights, they fed us a lot, we're very attentive and very nice."