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Et godt hotel i ægte Argentinsk stil.
Dejlig centralt beliggenhed, yderst venligt og hjælpsomt personale. Stille hotel trods placering op af befærdet vej. God akustik i hele hotellet.
Tæt på shopping og gode restauranter. Udvalget af mad og drikke på hotellet er godt og frem for alt til at betale. Lidt hurtigere internetforbindelse samt nyt gulvtæppe overalt!
the view from the room was great and the concierge very helpful
Although overloaded by 3 ongoing conferences and crowds moving in and out of the hotel, the staff at reception was extremely kind and attentive. spa annd pool with outstanding views is worth a try. Service overall was very good. I stayed two nights, the first night I was assigned an old room with an old carpet, full of stains, extremely poor lighting, a bathtub with cracks and holes, a partly rotten cabinet. I thought of leaving the hotel. I spoke to the reception manager and for the second night I was moved to a room that was, simply, perfect. Make sure you request a renovated room! Anyway, why do they keep such old and unclean rooms?
Best points: Fantastic Location, excellent fitness center and pool, very excellent service and friendly staff, great value overall Negatives: The bed was ready to be replaced, runny eggs at the buffet, room safe not working well
The central location and the helpful staff at the reception desk.
lovely property, some of your staff (like bell boy) were friendly and nice. The timber etc was good. lovely property, but it needs desparate repair and upgrade. And your breakfast bar manager was unable to provide Soy Milk (for example). The bar closed 2 hours ahead of time. The room given earlier was too noisy. etc etc.
Great location and excellent service The pillows were really bad
Convenience to shopping sighseeing restaurants, easily accessible to airport by taxi, helpful, courteous staff. Regency rooms were shabby, we were lucky to receive an upgrade which was excellent & above comments did not apply
The hotel has a great glassed in rooftop pool/spa/gym with fantastic views of the city and the rooms are very nice as well. Most breakfasts were in the ballroom rather than thier more attractive restaurant to accomidate the large number of clients being shuttled to cruise lines.
The pool & buffet breakfast were amazing! It was a chilly day in Buenos Aires so the indoor heated pool was very nice and I definitely put that to use. It is modern and clean and I enjoyed the cabanas and complimentary fresh juice. The view from the pool deck is outstanding! I thoroughly enjoyed the buffet breakfast. They offered a wide assortment. Best breakfast I have had during my stay in Argentina. The rooms are large and the beds are large and comfortable. I slept very well. I enjoyed the spa tubs and the bathrooms are very chic! Only issue was the faucet...a little quirky at times but nothing major to complain about. I enjoyed the hardwood flooring and felt very safe in my hotel room. For a nice hotel like this one, they did not have hair dryers or converters. I would have been happy to pay for a converter if they offered one so it was a little annoying and a bit of a hassle to go out searching for one. I wasted about 45min of my time but eventually found one at a local market shop for very cheap.
The mattress in our room could be replaced. It was like sleeping on a rolling slope of hills, basically it was lumpy. The breakfast was great the first day, however by the 5th day I was craving something else! Good selection of food, the scrambled eggs were runny. It's free so these are minor complaints. The hotel is right near the "obelisk." It's centrally located which makes it ideal. Quick cab rides to all the barrios.
The hotel was central in the city and this made sightseeing very easy The security was a constant worry. One of our friends had her camera bag snatched away and stolen in the reception area!
The rooms were clean and comfortable, and the hotel is ideally situated in the heart of the city. Perhaps the staff could have had better English language skills
Good Location to city
no smoking room should not have ashtray
The room was comfortable and it was a suite style. It was big and the bathroom was of a good size for Argentina standards. My room was facing an important and busy city avenue.I need ear plugs for sleep. If you want a quiet room it is consider and upgrade and you need to pay more.
Central location, staff had pretty good english, spacious rooms, ok breakfast, pretty ok value for the money swimming pool water was bit dirty, some (not all) of the young staff in the breakfast room were more concentrating on gossiping than serving the customers
Location, large room, well equipped, cleaning services
Having kitchen facilities in the suite, the two separate rooms, proximity to downtown. They also promptly accomodated a change to twin beds from a double. The elevators were claustrophobis, corridors sometimes smelled a bit of cigarette smoke and I was not able to get onto the hotel internet via my iPod although the staff at the front desk did try to help.
Great staff, great location right on the obelisc, clean room with big bathroom and strong shower, great breakfast. Could be a little cheaper and it should have a better selection of wines.
very nice location and class of hotel, large room, well equipped The staff speaks mainly Spanish, some of them poor English if you are lucky. However, they try being helpful.
The location was great, walking distance to the pedestrian walking street Calle Florida. Service was also excellent. I am very allergic to dust and it wasn't until I put the comforter/throws from the bed into the living room that I was able to sleep and wake without feeling like I could not breathe.
The location is excelent, the room was very big, the bed large and comfortable I didn't like at all the glass see-through walls in the bathroom, prefer privacy there. I also didn't like not having carpets on the floors, I use to do gymnastics in the mornings, and it's not comfortable to do it on a naked floor.
The staff attention
Excellent location, very close to metro stations The morning coffee could be better. Expensive for the level of comfort
The hotel staff spoke good English and were helpful. Central location. Breakfast good. Rooms were very clean. We booked the hotel because of the indoor and outdoor pool, but were told neither of these were in use until December. We also wanted internet access but this also was not available due to technical problems. The hotel is on a busy street with both bus and subway services which were extremely noisy - the "sound proofed" rooms did not do the job (and we were on the sixth floor).
The staff was extremely friendly and helpful. Very convenient location, clean and quiet rooms. We have stayed in Reconquista prior to our Patagonia tour. After the tour we have returned to BUA with the group and intended to stay in hotel booked by the tour company (just around the corner). That hotel was very noisy, tired and staff was unfriendly and not helpful so we have returned to Reconquista Garden. There we got very quiet and comfortable room with friendly welcome of the staff who recognized us from the three day stay month before.
Naar man har et hotel der hedde "wellness og Spa", saa lukker man ikke spa-afdelingen fordi det er 1. januar. Det maa vaere muligt at informere om spa-afdelingens lukkede dage, da de typisk er fastlagt for aaret. Vi fik hotellet rimligt billgt ved at booke paa nettet, men man burde kunne faa mere for pengene hvis man betaler de normale takster.
Location was very good, central, reason for the selection. Services also are very good. Breakfast great. Recommended! No, everything was as expected. No problems at all.
Central Location It is classified as a 5 star but is definately not . By upgrading our room 2 levels it became a 4 star. I would recommend hotel by location and staff only.
My room was too small for 5 star Hotel (but excellent in cleanliness and well seviced). Carpets were tired in Hallways on floor 5. Overall a pleasant experience.
Very disappointing for a 5 star hotel.In many other countries I believe it would be 3 star.Otherwise ok.Weekend staff appeared to be very inexperienced.
professional staff, nice room, good breakfast,
Nice hotel, room clean, nice people and very good breakfast.
Very good breakfast and a nice gym center. The room was clean and big. Good lacation, near center. Breakfast on the weekend was better that the one I took on monday, much better!
Modern design hotel, with all facilities, fantastic staff and not very big but neat rooms. There are a lot of elevators, which all ring a very loud bell when arriving at reguested floors. When you are in a room close to the elevators you gone have problems with sleeping. Some rooms have an extra door that keeps the sound away. The rooms are not really big, not even the suites or more upmarket rooms.
Great breakfast and bistro. The rooms are confortable and clean. Excelent location. The staff at the reception desk could be more friendly.
Good Gym and Sauna. Free WiFi access everywhere in the hotel. Good breakfast (for price). Room next to a loud street and poor sound insulation. Not enough adaptors available in the hotel to connect your electric devices to the funny Argentinean power outlets.
Well located central hotel with very clean rooms, good breakfast and friendly staff Despite requesting a non smoking room it was clear tht rooms are all smoking, however it had been sprayed with air neutraliser and opening the windows soon aired the smell
Very confortable and nice hotel, just a few steps to Obelisco and subway. I would not say anything about the hotel but about Buenos Aires microcenter, where the hotel is located that seemed to us very decadent and dirty. In a word, an excelent hotel in a not very nice area.
Central Location, Attentive & Polite Staff
staff were extremely friendly and helpful. Good to have free internet access. Reasonably central location good sized rooms and beds very comfortable pillows a little thin would have liked 2 but that is personal preference adn they were provided when asked for . In last room we had the bathroom was getting a bit tatty but other 2 rooms were fine. Breakfast average but plenty of it. Would have liked more fresh fruit
Helpful staff, good food, great service, great value. had to pay for the wifi and it was expensive.
The rate was very good. The location is iconic and easy to find. Taxis easily available and cheap. You'll find restaurants and markets in close proximity. It is on a major avenue, and next to many subway and bus connection lines, so expect a big flow of people most of the day, but if you like walking or using public transport, it's easy to do. Rooms were clean, continental breakfast good. The hotel is old and spaces tighter than in newer ones, but it's updated. The staff was very friendly and helpful. Our flight arrived early but the hotel was full, so we had to wait hours for our room.
The room was tiny, barely space to turn even though it was supposed to be Luxe room! The hotel staff not friendly, and not helpful very uncommon for Argentina
The room was very clean and the NH employees were very customer orientated! I would of given a better rating for comfort, but due to the air conditioner be down and the room being very hot, I gave only 3 stars. Overall, I very nice hotel!
LOCATION AND HELPFUL STAFF EXCELLENT HOTEL FOR 3-6 DAY STAY ON A MEDIUM BUDGET, BREAKFAST WAS VERY GOOD OVERALL ALL A GOOD OPTION DIFFICULT TO GET UP ELECTRIC STAIRS LITTLE NOICESY
Location, staff Hotel has an old furniture and no lot of space in room for 4* hotel
The location was perfect - we only had one day in Buenos Aires and the location enabled us to get to all of the tourist places easily - either walking or an inexpensive cab ride.
One member of the staff was particularly helpful and friendly. Two others at the desk seemed too busy and somewhat 'distant' and I lacked sense of welcome from them. My wife was not able to come and I registered on arrival for a single room and, although breakfast was included, and only one person ate breakfast, I was charged as though two people ate breakfast for six days
The staff was most helpful, friendly and kind; the location is great to go anywhere in the city; the room was more than clean; b'fast was great, too!
location and service excellent traffic noise
Attentive and helpful staff. Fair treatment - ie I booked a 'standard double' room even though I was travelling alone ( I don't like 'single' rooms) and was quoted US$100 + VAT at 21% per night by 'booking.com' . For 6 nights that should have cost US$726. I was actually charged only US$90 per night as I was a single occupant of a double room, and that was inclusive of VAT. Therefore 6 nights only US$540. - (I had stayed there for 5 nights 3 weeks earlier and was quoted and received the same terms. Both rooms were large, comfortable (huge double beds) and impeccably clean. I I felt safe, was treated fairly, and was impressed by the honesty and courtesy of the staff, and the security measures in the Hotel, Good value for money. Evening meals only available during weekdays, but there are plenty of restaurants nearby so not a real problem.
Breakfast, bathroom and location None
It's location is great for city trip to most of near by attractions. The room is so clean, only but something need to be fixed ie. the wardrobe door...the noisy vent fan etc. The soundproof is pretty poor. We were disturbed by the tv/toilet sound from both side rooms. Only one small pocket size tissue was provided during the 4-nite stay.
the only good thing about it was the location - very central, otherwise very average hotel
Helpful staff, decor of the hotel, comfortable room, very comfortable bed. Our room faced onto the street and the noise from the street on Sunday night was loud, and frequent.
Hotel is old,located at very noisy city streets.Staff is not friendly,hotel should be refurbished. Door could not be locked,and we felt very unhappy.After one night we changed it.
it was excellent. really. couldn´t expect the staff being so nice, getting out of their way to please the guests etc. great value for money. breakfast is good, the location is perfect absolutely not
The room was fantastic, we had a living room with 3 piece suite, and a bedroom and a bathroom with jaccuzzi. Great breakfast too. Staff were friendly and helpful.
The staff is really very helpful and friendly. Nice breakfast. Nice location, near the obelisk. The room I've got was far away from a 4 star hotel... I'm guessing they supplied me a cheap one because of the reservation issues. The nearby streets weren't very clean.
Internet service not free as in all other hotels I was.
I have stayed in this hotel about 8 times over the last three years, usually only for one night as I pass through BA en route to Mendoza. It is comfortable, if a little dimly lit. The internet connection can be erratic. The buffet breakfast is fine for a hotel at this price. The staff are friendly and their English matches my Spanish more or less, so it works. Limos/taxis booked by the hotel arrive promptly and are reasonably priced. The price quoted by the hotel for these has always been what the driver has asked - a big plus in Argentina. May not suit the most fussy Americans, but fine for an oldish Brit. (I stayed two nights on this trip as I passed through BA so don't send me a second form!)
Fantastic in every way .Great boutique hotel. Will always go back there. Simply great in all aspects. Nothing at all.
Large room, bathroom, and shower. Close to Retiro and Puerto Madera. Didn't like the location since we were on a pleasure trip. Liked the Palermo and Soho neighborhoods better.
Location short time !
An excellent hotel - great for shopping situated in the microcentre business area. Standards of service were very good as was the excellent breakfasts.A very enjoyable stay. None
Clean and new. Very good selections of breakfast with table-clothe and real china. Room is spacious. Flat screen TV has a lots of English channels to watch.
Confortable, good value
Very nice to stay, and very good location close to the shopping street, and the subway stations. the sequrity is also very good. It is only a little bit problem to talk with the staff's In the resutrant, not at the front desk in Spanish.
Well located near center. Because I was at second floor, at 9AM there was some noise outside. Another thing is that there is no foreign channel on TV.
The hotel is a great Boutique style in a great location and very friendly staff.
I liked the hotel staff and that It´s downtown and very easy to go anyplace.