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the staff were kind. the Hotel is luxury and i used to stay here. they lost my personal towel while cleaning the room but the reaction from the room service staff was good and they found it. returned it after washing.
Excellent hotel close a little bit out of the city centre but close to the U bahn from which you can go anywhere. We upgraded to a room in the main tower which was supposed to be bigger but was still not very big, so be careful as the base room may be very small. I did not see these however.
The staff were extremely courteous and friendly. The pool was very beautiful.
Very international. Not the typical hotel setting you find in Germany. Nice features, very high quality room. Parking situation was not so great. Only options were expensive parking garage (which is very clean and connected to the hotel and is a nice option) or try to find a street level parking place. They should adjust the parking garage fee for hotel guests.
Location Price for long time stil same
Executive Breaktfast and Executive Lounge - very nice, good taken care of Although away from downtown Munich easy to get there - direct Underground
Location. Service and accomodations were not up to the standard of a Five Star hotel.
Staff were very polite and knowledgable, nothing was too much trouble. I had a very enjoyable and comfortable stay.
The room reserved for me had not any internet connection and TV was not working properly. I changed my room and moved to main bulding. Rooms at the garden site are not well as rooms in the main bulding.
Nice hotel for good money. Will use it again. Easy parking.
Chipped cups in the room, leaking shower, broken sink drain, hand wash pump broken. This was dissapointing and would stop me paying so much in the future when you can get better for less.
Decent location and clean place.
super attention and excelent food nothing at all....just perfect
Quiet location, good service, if you have a car is very good value for money in Munich.
The staff were so helpful and the atmosphere was relaxed The gym/spa is of no use, underground, cold, unwelcoming
Godt hotel. men mangler en del i service og imødekommenhed fra personale. ja sæt gæsterne endnu længere frem. og vær imødekommende for andet end forretnings gæster
Rengørings standarden var ikke i orden, konkret var glasne sat ind i skabet uden at være vasket af, men blot tørret af med en klud
Hotel under ombygning så dette påvirker bedømmelse.
fin og generelt som forventet. Dog var vi generet af trafik støj. Trafik støj kan formentlig reduceres hvis man udskifter ventilationsfiltre ud mod altanen.
Det var et dejligt værelse højt oppe med en fremragende udsigt mod München. Der var kun få minutters gang til en U-bane station. Hotellet har en rolig beliggenhed. Morgenmaden var ikke særlig omfattende og heller ikke særlig god.
Godt hotel, godt værelse, meget venligt og hjælpsom personale, rigtig godt morgenbord, hotel garage lidt dyr, absolut anbefalings værdigt
Rigtig god service i receptionen. Meget pæne værelser. Superlækkert sengetøj. God og varieret morgenmad.
Liggeer godt for min forretningspartner Frit internet fra værelset - det er da totalt til grin at man skal betale
Fremragende morgenmad Deres bar er midelmådig Kan ikke lave en irsk-kaffe det burde et hotel i den klasse kunne fremtrylle
It was quiet area. First we had Internet, than the service was interrupted. I called the Reception & they said I have to wait till tomorrow. Than the day after we had Internet for few hours, than again the srvice was interrupted. They don't have room service @ the hotel. We asked for few things, like an empty plate, a knief, etc, to eat fruits, they said we have to get it from the reception ourself, cause they don't have room service. Than @ morning we were sitting on the lobby & asked for 2 coffees. They brought us the coffee, but the cup of coffee were dirty. The daily maintenance service, used to come, leave clean tower & that's what the cleaning service. In general we weren't happy with the service. Thank you for your kind e-mail.
It was very quiet , possibly because I was in the higher floor and at the back
The friendly and helpful staff
The room was very clean and the staff helpfull. It is hard to believe this is a four star hotel. We arrived and our room was set up for a single and our door key needed to be rekeyed daily. I felt the breakfast was overpriced for the quality.
clean hotel , cheap , near highway , very big rooms cofee or tea in the room
I could say, I like all the thing except those, I mentioned below. the hotel staff specially receptionist, all looks they are sick of this job, very lousy... the breakfast is very expensive,
The area of the hotel was great. The rooms were really good. No smoking area. Expensive breakfast.
Position good for ICM Lack of in hotel restaurant or assistance with what local eating facilities were available, especially on a Sunday!
Good value, clean with easy access to the City.
The rooms we had were clean, bright, roomy and comfortable. The buffet breakfast was just marvellous with quantity & quality (fresh) and catered for the early & late riser. Information from the staff was very helpful to us finding our way about. The hotel was new but functioning well and I thought some of the reviews were harsh. On our journey from the airport to the hotel we thought we had selected too far out of Munchen as we had no car, but the bus service from near the hotel to the city was frequent, fast, cheap & reliable. We have no complaints, enjoyed our stay and would certainly return.
Staff were very friendly and welcoming, they were helpful in any way they could.breakfast was nice.and great location
Staff was extremely friendly. The girls at the restaurant get a 10/10 for appearance, friendliness and patience. Internet speed is very good.
Good fully met my needs in respect of hotel for the Expo Real fair. Close by. Having everything I need. Not complicated (unlike Hilton, Sheraton etc.) Noisy room facing railway track - penalty for booking too late.
One of the receptionist was very helpful and professional. In the bathroom, there was only shower and no bath tub.
Very clean.good breakfast near to train station.large room.
clean too early disturbtion through the cleaning team
Staff very good, buffet breakfast which was included in price was great. Train service to airport and city centre frequent and quick. I did not realize how far from town it was, although train services were good, taxi's were very expensive after train services had finished
The hotel is right next to a major train station in between the airport and the city centre. 15-20mins from the airport and 15-20 mins fom the city centre. S-Bahn trains run late into the night so it was great for us as we were here for oktoberfest and getting back to the hotel at 2am was easy and cheap. Hotel staff very friendly and helpful and a well stocked bar ensured we had a well earned pint available for us when we arrived late on friday night. Not much in the area but there is a lovely bar across the road serving delicious regional food and great beers with a beer garden. Great breakfast with plenty of choice and fresh tea/coffee brought to your table. nice clean and modern facilities with a small cooker and microwave in the room. No safety deposit boxes in room, the breakfast only had one small domestic toaster so getting toast was a bit of a wait, would have expected a carousel type toaster like most hotels have. room cost was quite expensive, 200 euros a night for a double however it was oktoberfest so we expected the price to be higher than usual, that said, i would price this hotel for quality, location and facilities at maximum 100 euros a night so a 100% markup seems steep to me.
Close to the airport and the S Bahn. Clean, comfort rooms. Personal is friendly and polite. wi-fi in all rooms would be great
Staff were friendly and welcoming and went out of there way to ensure that we were OK