The room was nice and modern. We have to pay for the internet in the room.
Wireless access not available in all rooms.
Especially the service of the reception staff
Nice hotel and room Rooms not ready and together as requested. Staff not extremely helpful
Nothing, for everything they charged us even for the smoking room we have paid eur 15 per night. They have informed us that we can get coplimantary 2 cups of coffe every day but we have noted while checking out for every cup they charged us eur 4 as service charges. We have paid an additional price of eur 106 however the room rates were high.
it was near the u-bahn and s-bahn the pillows were too thin
The Sheraton Munich West Park was fantastic in every way. Sabrina, the front office manager emailed us few days before our arrival to confirm the connecting room for our children and ask if we had any other needs. Markus, also of the front office was extremely kind to our children.
Wonderful service. We arrived a day late due to a flight cancellation. Desk staff upgraded us to a room on the club floor. Nice bed, refrigerator in rooom. Very good facilities, the included breakfast was a buffet but you could order eggs any way you like. We also loved the greek restaurant Hellas two blocks away, excellent food at very reasonable prices. Location was a little far from downtown. But it was only 2 or 3 stops on the subway (depending which train) from the main station, as billed on their website. The real issue for us was room temperature during a warm weekend. Although the room had an AC control dial, at its lowest it was still warmer than 76 F. We found it too warm to sleep comfortably the two nights we were there. Otherwise (or in a different season) this is an excellent value for a very good hotel.
Only three advantages of the Sheraton Munchen Westpark Hotel: comfort, comfort and comfort. Very good breakfast. Interestting spa.
nice pleasant hotel with freindly staff
Very good location, extremely near the UBahn but also very quiet!
super tid ikke langt fra byen stille om natten, moderne alt som det skal være Kaffen er meget stærk i reception
Designet på hotellet er meget stilrent, på en afslappet måde, hotellet bruger nogle flotte mønstre i blå farver, køber man morgenmad er der et bredt udvalg af forskeligt pålæg samt varme drikke.
Et perfekt beliggende hotel for os der var i byen til oktoberfest. Fin betjening og god morgenmad. Et rigtigt godt hotel til prisen.
Personalet var søde, og gjorde hvad de kunne under omstændighederne Manglende senderedning og rengøring på 2 ud af 4 dage. Ingen internationale (engelssprogede) tv-kanaler på trods af opslag på værelset om at de skulle findes. Meget støjende vej.
God morgenmad, rent værelse. værelset er småt og med gamle invetar.
værelserne var pæne og store, lå meget roligt med udsigt til en lille gårdhave. Morgenmaden var fin.
Central placering i forhold til banegård og meget centralt i forhold til oktoberfest. Fin morgenmadsbuffet. Stort set støjfrit. Fik et værelse på øverste etage, som næppe har kunnet leve op til hotellets tre stjerner. Prisen for overnatning i dette værelse forekommer derfor umiddelbart noget høj - 77 EUR per nat per person.
The room is one apartment with salon and 2 bedrooms, kitchen and bathroom, and the rooms are spacious and clean. The price is expensive and the hotel is so far from center of the city
Well-appointed room, very clean and comfortable. Excellent breakfast, with option to eat on a pleasant outside deck. Very professional and helpful staff. No air conditioning, potentially a problem in summer. (But room on North side out of the sun was ok, even in a heat wave!)
The hotel was in a great location to visit Oktoberfest. It was clean and well-kept. Our room was sparse and the staff we didn't get the room type we asked for.
the hotel is little far from the city center (approx 3 KM)
The hotel was clean and comfortable, the breakfasts were very nice and well presented. It was only one train stop away from the main station which made it easy to get around. I think the directions to locate the hotel could be a little clearer, it says that it is between the train station and a restaurant however it is not quite that simple, if they named the restaurant and perhaps said turn left after leaving the station and at the second set of traffic lights you cross with the .... restaurant on your right it would be perfect.
Best small hotel I have stayed in. Staff, food, ambience, decor, position, price all excellent. Garden a nice surprise too. Bathrooms were a little small, but not enough to complain about.
Excellent breakfast buffet with wide range of cold meat/cheese plus hot bacon and eggs. Great choice of breakfast cereals, bread, fruit etc. and cute patio area to enjoy; highly efficient service, with items topped up regularly. Attractive bar which does snacks (though we didn't use). Staff helpful. They recommended Augustinerbraeu nearby for dinner: great on Bavarian atmosphere, generous portions, good cheap house red, but disappointing Wienerschnitzel! Rooms modern and to a high standard of decor; very comfortable beds. Extremely limited public areas. Car parking charged at 12 EUR per night (not necessarily 24 hours!). Car parking not guaranteed in advance. Room somewhat warm, small shower. Few if any English TV channels.
Friendly staff, quiet hotel but close to downtown, extremely clean room.
breakfast in the sheltered garden
The hotel is the perfect location for Oktoberfest activities!! Just 2 blocks and you are there! The breakfast included is impressive and delicious! The cost is substantial but you have to pay for such a prime location for Oktoberfest.
Beliggenheden er god og der er gode muligheder for at spise tæt på hotellet. De havde ikke modtaget min kommentar om at vi skulle bruge en babyseng. De havde kun en og den var udlånt da vi ankom. De rettede dog op på det ved at give os suiten efter første overnatning.
Personalet var dygtige og jeg følte mig som en særlig kunde der trængte til den bedste betjening. Værelserne var store, lyse og luftige. Maden var velsmagende og tilstrækkelig. Mine bedste hilsner til personalet.
This hotel offers great value for money. It has decent rooms for a decent price in a location that is not too far off the city center. They have all of the basics covered which makes for a great short stay for people that are not too demanding. There is little to complain about. If you expect luxury you will be disappointed, but if you expect decent lodging you will be satisfied. Only gripe I had was with the soundproofing which could use an update. Sometimes the walls and doors seemed too thin but it is not worse compared to most other hotels I've stayed in.
Clean , comfort, good location , reasonable pay, perfect manager ,Nice staff , free coffee service. except the night time employee " lady" she was not friendly person at all I hope she change her atittude next time.
kind staff, excellent breakfast, good value for money...like to visit again!!!
It is not far from the railway station and has two tram to take. Old, near the street
Convenient to Oktoberfest Absolute tiny room
The breakfast was excellent and the lady serving for the breakfast was trying for the best. Some strange young people drinking beer and making noise in the lobby.
Breakfast, Bathroom the bed can be larger...if possible...
the rooms were very nice, breakfast was very good and included, internet was free in the lobby and it was a very good location
Breakfast buffet and free internet access is included, while price of the accommodation is relatively not expensive Very small room, hotel staff is not always available and they are not so friendly. Furthermore, there are not so many parking spaces and it is quite far from the city center.
good value breakfast and real satellite TV
The rooms themselves were very nice and clean. The staff was horrible. We never even saw them once! There were a couple times we needed them (to get the internet password, to get directions, ect), but they were only at the hotel from like 10am-2pm--prime site seeing time.