Personalet var ualmindeligt hjælpsomt, vidende og engageret. Hotellet er herligt "old school luxury" uden at være overdrevent - og sengene var fremragende. TV'et på værelse 270 burde have været udskiftet for et par år siden - og der mangler som altid i Tyskland engelsksprogede kvalitetskanaler.
dejligt centralt hotel med god service. Jeg fik en god pris for værelset, men fik også et lille værelse med et lille badeværelse og udsigt til en lukket gård - så "besparelsen" var måske ikke så stor.
Meget venligt personale. Glimrende morgenbuffet. Stille omgivelser. Neutral indretning. God beliggenhed. Slidsk på trappen/erne til trolleys.
God beliggenhed. Roligt kvarter. Tæt til transportmuligheder. Ikke for stort. Næh, det er jo derfor, at jeg kom igen!
Umoderne hotel, som trænger til fornyelse. Beliggenheden er super
man kunne mærke det var et familie hotel god atmosfære
Fantastisk beliggenhed - 5 min. gang til Marienplatz og Viktualienmarkt -100 meter til Hofbräuhaus - 10 min. til Operaen. Værelserne er moderne indrettet og pæne og rene.
Dejligt centralt. Godt stort værelse til 5 mænd på herretur, men der var også mange par og familier. God morgenmad, rent og pænt Som stort set alle tyske hoteller mangler det lidt charme, men det tror jeg bare er et 'tysk vilkår'
Very central location, yet quiet. Very spacious rooms. Fine breakfast buffet.
Meget store og dejlige værelser. Rigtig god mad med valgfri menuer inkl. børnemenu. Hotellets beliggenhed er midt i byen. Mange danske børnefamilier: godt for børnene, som kan lege sammen. Fra gæstehuset har man nogle minutters gang til hotellet. Der er kun få fællesfaciliteter på hotellet
Venligt personale, godt tysk morgenbuffet,god beliggenhed Værelserne var for små, sengen for lille, det var ikke muligt at bevæge sig rundt som voksne mennesker, på grund af sengens placering. Værelset var ikke det der var på hjemmesiden.
The whole experience - the attentiveness of the staff, the comfort of the room and the location of the hotel. As it was a business trip I didn't have a chance to use the spa or eat in the restaurants (as we ate out) but will definitely be back.
They gave us probably the oldest room in the house. I stayed there 2 months ago and had a totally different room... Was because of booking via booking.com or because booking late? Who knows...
We liked the attention to detail and friendliness, helpfulness of the staff. Breakfast buffet was excellent.
fantastic hotel, very helpful and friendly staff, upgraded us to a junior suite which was very spacious, would not hesitate to visit again
Location was fabulous. Hotel was clean, safe, quiet.
Location, efficiency, friendly staff
It offers so much inside that youeasily spend a weekend not leaving the hotel. There is a huge difference in the types of rooms available. the smallest rooms are really too small but are still well appointed. There was a significant amount of building work with associated noise.
Our rooms were in the new wing which is a fair walk from the lift with a number of confusing doors. Also the views from the rooms overlooking the courtyard were poor with some concrete constructions in front of the windows.
The rooms were incredibly spacious and the service was excellent. The beds were a bit firm, and they were the weird Euro style -- two twin beds made a king. Other than that, it was wonderful!
Luxury environment, great music selection, very nice breakfast, great location
The service, the sun terrace, pool and gym area, the situation in Munich, the brekfast The smelling of the room
God beliggendhed, og charmerende indretning men vi var uheldige. Ejendommen overfor var under reparation hvilket afstedkom stor larm fra 07.00 om morgenen og vi måtte skifte værelse den næste dag. Vi var ikke advaret om dette inden vi checkede ind på hotellet, hvad vi også gjorde hotellet opmærksom på Mere effektivt personale og bedre kommunikation
Great location. Great staff. Awesome fitness center.
Balcony, accommodating staff. When I had asked if I could check in 2 hours early, they said yes. When I arrived it turned out this was not possible. Which would have been fine if I wasn't am traveling for 10 hours and if everything in Munich wasn't closed on Sunday's.
Hotel is beautiful, upscale, modern and comfortable. Location is top rate, directly across from the virtualize markt. The staff was very friendly - though they seemed to have some issues which I suspect are from the hotel being rather new. Staff needs to be better trained in restarting the room with amenities. Coffee, sugar, other items were often not re-supplied. Room heating system failed while we were there; howevet, hey did supply us with a portable heater that worked well,
The location was superb, the room very quiet
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
good and friendly service, central location a big plus
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
Luxury room and good services
venlighed, effektivitet, personlig betjening.
Meget velfungerende og rent hotel med meget høfligt personale. Nej
God beliggenhed. Personlig og venlig betjening tydeligt ikke et "kædehotel"
god value for money samt god beliggenhed der var rod med booking af garage til bil, dette kunne godt have fungeret bedre.
Værelse, lobby/bar samt yderst venlig bartender. Man føler sig velkommen I momst
Centralt beliggende og alligevel roligt- god morgenmadsbuffet- fint TV + lækkert badeværelse madrassen var lidt hård
Det undrede mig at der ikke var almindelig håndsæbe på badeværelset.
Good value. Clean and comfortable room. Shower temp and water pressure was very good. Staff very friendly and helpful. Location is excellent with Ubahn nearby and only a short walk to the Marienplatz. Not a problem for me, but please understand breakfast is not availablein the hotel. No airconditioning, but this is to be expected in most hotels. With window open, temp was fine. Some street noise but nothing that would stop me from staying here again.
Staff was halping me as much as tehy could.
Affordable. Walking distance from central. Not too noisy external environment. Noisy floors, can hear footsteps and people talking. But easy to shut it out when you're tired. A little warm for a summer's night because of no air-conditioning.
Good value, clean Neither beside light worked, so had to use the overhead light to read - inconvenient. Nobody at front desk whenever I left hotel
Location. Staff. Clean new rooms. Bottle with water always in the room. Good and inexpensive breakfast in cafe close with the hotel. Nearby U-Bann station.
The hotel was located fairly close to the city. It was easy to walk down to the heart of the old town. It is a little noisy at night with the traffic going by.
Very central location,quiet room at the back Bathroom is tiny and not very clean,a bit smelly
We checked in very late, well after the advertised time, but they very kindly and helpfully left instructions for us to get in to our room. Good value, very close to the U-Bahn, and the breakfast, which is actually served at a cafe called Brodo's over the road, is way more civilised than the average hotel buffet. The beds weren't great.
Good service and facilities all round
Удобное расположение: метро, вокзал и центр города рядом. Чистая комната, имеется холодильник и ж.к.телевизор.
Very good location in city center near shopping area, tourist attractions and at the same time quite calm place just near U-bahn station. Quite low price for Munchen. 1. The hotel doesn't accept credit cards. 2.The room had a strong smell of smoke, inspite non-smoking preference was directly mentioned in the reservation. This smell couldn't be mitigated by ventilation (there was no ventilation) and by opening the window, because the window faces the close space called "licht schacht" two by two meters big and covered by glass at the roof level. 3. The sink was broken
Location is perfect - very close to metro and 10 min walk to the Marienplaz.
location, view noise from the street
Lokation and the price broken furniture
We were greeted very warmly and all transactions were smooth. The decor was a bit odd. Walking through several areas, including stairways and outside areas with our luggage was a bit awkward. Everything was okay, but it should have been less expensive for the level of facility.
Superb location (in the Alt Schtadt (Old Town) & shopping area); immaculately clean; quaint, Hansel & Gretel-style wooden furniture in the bedroom; 2 mins from underground; very friendly staff. Stayed there at the end of Oct, so it was a little chilly outside. So recommend keeping the heating on all the time then, when returning the to the room, it will be nice and warm. Maybe have a little shelf in the bathroom. Tiny things though. Overall I emphatically recommend this hotel; can't be beaten.
Friendly welcome. Good central location near to trams and underground trains. Good simple breakfast, served without any delay. Impossible to pay with credit card, even though Booking.com information said this was possible. Room door difficult to shut without locking it. Wardrobe door had no secure catch, so on two occasions it opened spontaneously in the night, which was a little scary!
It's very near to the city center (Marienplatz), 10 min by walk, the accomodation is very simple, but very comfortable too. You have the Tube station 2 min near. They haven't the car park, but in 5 min in the next street there's a 6 floors cover park car, 15 euros per day! You can take your car when do you want, also in the middle of the night.
The staff was very friendly and helpful. We were able to check in early which was nice. The room was very nice and very clean.
The room was very large and comfortable. The entire hotel was very clean. Conveniently located within steps of a subway stop.
Personalet er yderst behagelige, morgenbuffetèn er god og velassorteret. Champagne hver morgen for dem der har lyst. Sengen var dejlig stor og uden knirkelyde, og dynerne lette og behagelige. Restaurant Pfistermühle serverer fremragende mad, og man kan gå lige fra 1. OG ned til den, uden at skulle ud i kulden. Klimaanlægget på værelset kunne ikke indstilles, så vi småfrøs i fire dage. Vi skulle måske bare have sagt det til personalet. Der mangler skuffer eller hylder til tøj, når opholdet er længere end to dage.
The breakfast was excellent. Overall the hotel was very good value and an excellent location.
The Location close to shopping area
Loved the location. Easy access to the Marienplatz shopping street/Metro station.
The Mercure Hotel Munchen Altstadt is ideally located for the city centre with quick and easy access to both the S-Bahn and underground rail lines. There is a direct train from the airport to Marienplatz (S1 or S8) which takes approx. 38 - 48 minutes, the hotel is then just a few minutes walk. A welcome supply of water, apple juice and coke were provided free of charge in the room. Breakfast, if not included in the room rate is expensive but there are plenty of local cafes to choose from as an alternative!
Location, staff, comfort
Convenient location, comfortable, clean, excellent service, very good breakfast buffet, worth the price, able to skip lunch, more time to do other things. Did not find anything to dislike.
Location, breakfast staff
I like the hotel location and breakfast very much:)Cofee was very good:)The conditioning system worked good.
The kindness of the staff and the cleanliness of the room.
Room and Bathroom were new and modern (very clean) Location to the main square and attractions were unbeatable. Internet was 5euro for 15mins of use...huge ripoff.
Der var for meget trafikstøj. Vi havde et værelse ud mod Sonnenstrasse, og det betød, at der stort set var støj hele tiden.
Hjælpsomt og venligt personale ingens støj ude fra.
der var hvad der skulle være. En send et bad, og det lå centralt. Morgenmaden var aganske ok.
Meget centralt beliggende, pæn indretning med luft og lys, midt i centrum. Gåafstand til alle centrale attraktioner nej
Meget venlig og kompetent personale
Staff was extremely friendly and helpful and the location couldn't be better. The lobby is inadequate for even an informal business meeting. It is a pity the reception desk is not staffed after 9pm and that they do not have a restaurant or bar.
It had all the basics, was very clean, and the staff was great. Extremely good combination of great location and low price. The furnishings could have been a bit nicer, but for the price that is not really a reasonable position
The location is excellent as it is within walking distance of the market, shopping, and a wide variety of dining establishments. The continental breakfast offers a decent variety of items to start the day. There is no good parking for this hotel. Due to construction on the street just finding an area to pull over and unload luggage was quite a task. The only other item worth noting was the tiny, tiny elevator!
Excellent location, clean room, comfortable, good breakfest.
Location good for walking to S-Bahn trains (for city and airport) as well as to city centre attractions which is what we wanted. Excellent breakfast included and price reasonable. Many nice shops and restaurants in area. Helpful staff as we wanted to find a doctor before flying home and they made the contact and gave us that information and directions. No lift (elevator) which can be a problem for some. We were on 3rd floor (there are 4 floors after the ground floor) and managed the round, steep staircase, but if difficulty climbing steps especially with luggage, would not book here.
The hotel was newly renovated, clean and comfortable. The breakfast was sufficient and catered for all tastes. The overall service was good and staff were welcoming. The location of the hotel was fantastic - 2 minutes from the market and a quick 4 minute walk to Marienplatz. Our room was a little chilly at night.
Location is great. Staff extremely helpful. We felt comfortable and welcome from the moment we walked in the door.
The location was excellent, as was the breakfast There was no one there to take our bags at 7 AM as they'd promised when we contacted them. No one came until 8 AM.
good location, nicly renovated rooms and lobby, 4-bed-room fairly big Internet did not work, neither in the room (with cable) nor in the lobby (WLAN)
My self-catering suite was huge, spotless and wonderfully presented with great furnishings. The little kitchen was very handy and the balcony over the courtyard charming. The hotel's location was fantastic - a short stroll to Marienplatz and the centre of things. Staff at reception were very helpful. It was relatively expensive at €195 a night and breakfast wasn't included in the price of the room.
Closer to the Marienplatz and ability to cook light meals The celings were too low; I bumped my head a couple of times while getting up from the bed or the sitting area. The hotel did not provide detalied direction on how to go there from ythe metro station; very difficult to find the hotel.
Location, nice rooms, nice staff no
nice bar, lovely clean room restaurant was small and we could not get a reservation
location and hotel staff
Food,quiet,central location,helpful staff Room heating on ground floor was barely adequate
Very clean and very quiet, excellent shower. Very expensive
Everything, beautiful, clean hotel. Great location In room refreshemnts were way overpriced
Excellent room, v quiet but with all mod cons and in the centre of town.
The apartment had everything a couple would need in a great location in the old part of town near the Hofbrahaus. We found the staff to be excellent, very friendly and more than willing to help in all cases. We madea mistake with our reservation and thought we were checking out a day later. We arrived back from an excursion in the afternoon of our actual departure and realised we needed to get to Frankfurt airport with 4 hours! Unfortunately we weren't able to make it however all 3 staff tried as best as they could to arrange many details. Thankyou The air-conditioning was lousy and the pillows were large yet soft, otherwise quite fine