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Well prepared, quick and smooth check-in/check-out procedure. Kind hotel staff. Small and slow elavators. Slightly unpleasent smell in the bathroom. Too soft bed.
The staff was very friendly, minus one individual. We upgraded to an apartment and loved the freedom to cook ourselves. The day before checkout, we went to settle our bill and view current charges. We agreed on charges and were told we couldn't settle until checkout time. The following morning at 5:20 we went to pay our bill when Seyed, the man working the front desk told us 50 more euro than agreed upon. We explained that wasn't right and told him we asked about it the night before and knew that it wasn't an extra 50 euro. He than said we have to pay what the computer says and that's it. We went back and forth for about 10 min. And got no where. He than said I was his worst guest he has had in 15 yrs and that's that! Eventually a few hours later I got a hold of a manager and cleared it all up. All in all the hotel was great minus my checkout experience.
Convenient location for the purpose of my stay Needs renovationWas
Good location, basic hotel but very good value. Excellent breakfast- lots of choice, 2x free water & 2x beer in the fridge, clean etc... Great for a cheap and cheerful weekend stay!
Close to Metro and oldcity Room musty and same next room
More facilities than we expected.
Convenience to S-bahn; quiet neighborhood Reservation under wrong name; a wake up called was delivered 1 hour late
Whenever I stay in Munich, I try to book a room at the Derag Hotel: it is confortable, the staff is very nice, and it is ideally located in the city, next to public transportation and to shops and nice little restaurant, and to the swimming pool. Check-out time a little bit early (11 a.m) and brekast until 10 a.mOne more hour would be welcome - same comment for the cleaning time.Would like to enjoy a late morning after a long trip.
Friendly bar staff. Free bottles of water and beer came in handy. Greatshower. Double room was, like many in Europe, two singles pushed together. Even had two single duvet covers.
The rooms are an excellent retreat with the mini kitchens. Great people watching!!! There was a noisy party on the Sunday night in an appartment on the 6th floor. My tolerance was tested- but I was just jealous.The hotel could only act if somone complained but noone would want to complain.
Very nice place for the price, and in walking distance of the tourist areas.
low prices, high quality (nic restaurant, good breakfast) 10 min bustravel from Marienplatz
I was able to come and go as I pleased with little intrusion A little noisy at the front and a bit too hot in the room
the recepcionists were always very welcome! i've never seen such bad hotel!!! on Octoberfest nights the cost of the room was about 300 Euro - but thу price of the room shouldn't be higher than 50!the room was very small!! even for me alone, and everything inside was very old and dirty, cleaning was very bad, no hoovering, no bathroom cleaning, I've tried once to open a window and then couldn't close it...and after all I've left my cosmetic bad in the room, my suitcase was on the reception till the evening on that day and they haven't returned me it! Never choose this hotel!!! it would be real dissapointment of Munich visit!
Close to the city center, good breakfast
Everyone was extrememly understanding, accomodating, and helpful. The room was very cute, spacious, and clean!
the worm Atmosphere
Location near Viktualienmarkt, silence In 7 days our room was never really cleaned
Nice staff, very nice quiet location (but the church across the road a little annoying - it bells from 8 till 20), clean rooms. Almost best value for money a little far from S-bahn (13 mins walk) and U-bahn (15 mins walk) stations. Breakfast is extra (but there is Muller cafe in 3 mins walk, where you can get a coffee + sandwich + tiramisu for 6-7 euros).
The breakfast was excellent. Restaurant served good food the hotel room was too warm (no ac) and we faced a busy street which was noisy
Dejligt stort hotel med god service. En god ting er at man kan tage elevatoren ned til undergrunden (skal dog gå ca 100 m nedenfor)
Mange facilliteter og rigtig god service Bedre information på værelserne om hotellets facilliteter
Dejligt hotel med gode senge og flot badeværelse. Vi havde et fint ophold, og var glade for det. Personalet var meget venligt og behjælpeligt Flere internationale kanaler på fjernsynet(Min kone taler ikke tysk).
Vi kom tidligere end normal check-in, men fik lov at få værelset med det samme. Personalet i receptionen var dygtige og engagerede. Rigtig god beligenhed! Deres betalingsfilm var lidt for meget i samme genre. Savnede bare en enkelt seriøs film som f.eks. den franske film om Coco.
God placering med kort vej til både gågade og park. Venlig betjening og de små fejl blev hurtigt rettet. Min eneste anke er, at der i familieværelset med plads til 4 personer kun var kaffe- og te-kopper til 2 personer.
højt kvalitetsniveau, gode faciliteter. Noget støjende air conditionerings anlæg på værelset, muligvis fejl i anlægget/ værelse 406
de har meget sød personal .der har væert meget fint .
Det var lidt besværligt og langsommeligt med elevatorerne op og ned fra værelserne
God beliggenhed, swimmingpool og fremragende morgenbuffet
Beliggenhed især god hvis man skal frekventere det tekniske museum
It feels like home, excellent location (very close to city centre, 50m from metro station)
Friendly staff and a good breakfast, close to city center. The room was way too small.
The central location. Thought Room 32 on the 3rd floor was a bit small for the price we paid.
very good breakfast! I could not access the internet via cell phone nor via computer.
Breakfast buffet, cleaniness of room and most of all the location the bed was not the most comfortable
Close to city center as hotel is one stop with Uban or a10 min walk
Perfect location to explore the city. Very helpful staff at reception, helped us to call hotel in the other city to confirm booking. Its expensive for the size of room we got.
room (on the back yard) very calm, good breakfast, very close Marienplatz, Deutch Museum and metro station Isator WC in the bathroom
It was a very nice hotel, with all the comforts. It was also very close to the subway and it provides a excellent breakfast. Very nice and polite staff. A little bit too expensive, but we've been there during oktoberfest and so I think it's normal. N/A
breakfast! no coffeemaker in room
I stayed there while visiting relatives who live locally. Not really. It was very comfortable, a little hard to find at first-but it turned out to be very convenient. They could promote themselves better by actually having the name of the hotel visable on the outside.
Well it was available on short notice when the rest of Munich was booked solid and really expensive. Can't comment on the breakfast but it was on when we checked in, which was really early and they accommodated us in that. The breakfast looked amazing! Picky stuff, no internet in the room, beds weren't all that comfortable, and the weather had warmed up which made the lack of ac a pain and leaving the window open made it noisy.. I was there with my 74 year-old mom and the lack of elevator and steep stairs were a bit dicey... not to mention hauling our luggage up.
The reception was closed when I arrived and I could not get in to the hotel. Even though I had told the staff that I would be arriving late, they made no allowance for this and no warning that I would be greeted by a locked door.
Clean room and easy access to the town and public transport. Good choice of food for continental breakfast. There could be a lot of noise from traffic on the street outside, but this stopped during the night and certainly did not keep us awake.
i like the style of the room...i like the service and food are good... the toilette is so small, the carpet is a bit of dirty/stains...