Hoteller i New Orleans i nærheden af Central Business District

The room had a mildew smell

Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).

Where able to check in early and get our room. Very friendly staff

They gave us a King rm instead of a double that we booked , we had 3kids with us. No double rms available so they upgraded us to a suite and gave us roll aways for the kids. Room was gorgeous,49th floor with wall of windows (amazing view of city and river) plus gave us a $100 in house credit. Totally made up for their mistake. Hotel and location was great. Parking was $43 per nt

I love the location and the luxury part of the hotel. The expensive parking.

Room was excellent and very comfortable view was spectacular I was ticked right off at the $48 parking charge. I likely won't be back. I would rather this information be included right up front when booking.

Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!

Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants. Nothing!

Very nice! We came for our anniversary and it was amazing. The staff made our night special. Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.

Thought I was staying at a 5 star hotel. It was very clean and upscale.

We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice. The room was a little small.

Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!

Location Cleanliness Comfort Nine

The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous. The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.

The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again. The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.

Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA Pipes broke the last night and our room had wet carpet; they moved us once I reported it

Hotel was beautiful. Staff was very friendly and helpful.

Wonderful service, comfortable and clean. Great location for us. Would love to stay there again. No cold water from faucet

The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.

The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious. The elevator took forever and many people ended up using the stairs. The parking fee is way too high.

The front desk staff headed by Shronette Davis is first rate. Their responsiveness to request was quick and the attitude was friendly and nice. We had a problem with our room upon check-in but the staff went out of their way to help remedy the situation. I like the way the shower door opens at the opposite site of the spray head so you don't get the floor wet when getting in The beds were extremely comfortable. The breakfast room is lovely and the wait staff extremely efficient. The hotel issued a comp night for the first night mix-up but I had to process it through the booking service through Kiyack. But they haven't returned my calls. The rooms are too small, really for two people, not to mention 3 or 4. The bathroom is very small, with really no place to put the toiletries bags. There are no bath mats so you have to stand on a cold tile floor in your bare feet. The room only has one tiny waste basket in the bathroom. Need more. No way to call housekeeping directly

Beautiful property Inconsistent housekeeping.

We attended an event at the Smoothie King Center and was able to walk. This beautiful hotel is centrally located to many of NOLA's attractions and restaurants. The staff was friendly and attentive,while the tradition of pb&j at 10:00 pm was a charming touch. The rooms are gorgeous as is the rest of the hotel. This is not a complaint, but really a praise for kayak.com. Originally, I went through the the hotel's website to book my room. I saved $40 per night by using AMOMA through this website!

Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5

The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable. Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!

Beautiful hotel with extremely close beds and quiet area Not exactly in the French quarter but definitely close

The hotel concierge George and Richard were most helpful!

The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints

I loved everything about this hotel. Extremely close to everything and the staff was excellent

Great location and staff was wonderful! They picked us out a room on the 8th floor with a beautiful view of Canal Street and the Mississippi River. Will book again on our next trip back to New Orleans.

I like the fact that the hotel staff especially the Front Desk Manager Tashena Johnson helped me out when my credit card was compromised. She did the best she could to make my stay as comfortable as it should have been. The location was great. Not to far from everything attended. I didn't like the way my reservation was not in the system when I arrived and I didn't like the 1:00am phone call asking for authorization...

Free hot breakfast, rooms were clean, on main streets so no walking on sketchy back roads late at night, bed was comfortable and pillows weren't those expensive fluffy pillows that are good for nothing, water pressure was great, shower was nice, staff was friendly, a/c worked great. No cons...

Very nice hotel! We had a beautiful corner room with a good amount of space and two comfortable double beds. Breakfast was basic, but great, and the staff was very nice. Clean and a great location! I only have one complaint -- I was frustrated that our towels were changed everyday, even if we hung them up. But otherwise, everything was great!

We had a wonderful stay. The staff were all friendly and helpful, especially John, the Valet. The room was great, and the location of the hotel was too. We will be back! Nothing, except we didn't get to stay longer

I like the fact that it was close to where I wanted to go easy to get around town. The only problem is that someone did call in the middle of the night trying to poach my credit card but they told me about that upon my arival. They've been having problems with someone messing with their customers.

Breakfast was fine, close to the sites Charged me $150 for deposit and still haven't gotten it back.

Location was perfect! A short walk to everything, but not so close that there was street noise. I also enjoyed the exposed brick walls, and my corner/wrap-around room was very spacious and full of natural light!! A/C worked great, and the number of towels provided was more than sufficient. Pillows were flat and needed more stuffing in them. The sheets were a bit rough/scratchy.

staff was great, decor was very nice, great bed and linens... the shower/tub combo wasn't bad, but it would be really nice if it were an upgraded glass door shower. not a complaint... but that's something i do look for in a hotel where i pay this much. thanks!

We stay here everytime we come to New Orleans. We love the location and the service has yet to disappoint. We would definitely recommend this hotel to friends.

Lovely hotel, very pretty. Restaurant is great as well. Nothing