Hoteller i New Orleans i nærheden af Read Boulevard East

The Hotel canceld my reservation without notifying me of this leaving my girlfriend and I without a place to stay in New Orleans at 11:30 at night. I am unaware of if this is the hotels fault or Kayaks fault but I will not be staying or useing either.

Service

Room was clean One of the rooms was 2 hrs late on check in and they didn't have towels available !!!! No towels are u kidding me and a rude staff

In the middle of the night alarms kept going off keeping us awake, then the water shut off and was making terrible noises. The water eventually turned on but it was still a nuisance. the bathroom was super dirty and they didnt even supply little soaps. which most people dont care about, but we had forgotten our shampoo. We ended up staying up most the night waiting for more alarms to go off or something else terrible to happen.

They had roaches on the floor when I arrived dirty linen was on the bed in a pillow case. The bed was never made the covers was in the little closet, no towels in the room. I told the night lady about the problem & when I got back they switched my room without notifying me so when I tried to get into my original room someone else was there.

a complete dump

Staff was not friendly or helpful. We stood at the counter to check in for 25 minutes before we were helped becuase the clerk talked to what appeared to be her friends in the lobby and also on the phone. I paid for WiFi internet access and it did not work at all, was on the phone for 55 minutes with hotel tech support and the problem was still not resolved. Other guests were complaining of internet problems also. I just looked at my online banking and see that the hotel charged me twice now I have to spend more of my time trying to get this mess figured out.

Nothing Everything

Nothing particularly. Stains all over the walls and curtains, bed was extremely uncomfortable, and the elevator looked as though it was literally falling apart.

Nothing. Checked in at 10:30pm run away for my life at 11:30 pm The place is terribele maintained. The population of pepole there is like troubled neighborhood. Just like where the hotel is located. Felt like im in harlem. For the 1 hour that i was trying to sleep 3 times some one was knocking on my door. Had no idea who it was and what they want. I was so affraid took my things and leave

Nothing! Smelly and dirty! The condition of the lobby, the elevator, the hall and the room, all were smelly and DIRTY!

Nothing The hotel would not let me cancel my stay. There was so much traffic that I couldn't make it to my hotel and the hotel told me the hotel was non-refundable. I did not see "non-refundable" on my itinerary. I feel like I was robbed of almost $500 for a hotel I did not stay in.

I had a horrible experience here. I had to switch rooms 3 times because I got bit by bed bugs all over my body & after I showed them, pictures & bites they refused to believe that there were bed bugs! Like, what more do you want to see? & not only that but there were tiny little bugs all over the sink that got into my things. Don't sleep there it's dirty!!!

Cheap Cheap looking, run down, shabby, outdated.

The check in rep The hotel was nasty, the hallway reeked of weed, the carpets in the hallway we're dirty and Visibly stained. Our first room the tv and phone didn't work and coming in off the road the room was hot no air the key didn't work had to get management to get the room open after 3 key resets. The floor was SOAKED air wasn't on so not sure why, the lotion soap and shampoos didn't match (like they we're stolen different in both rooms) we switched to another room with no phone fridge or microwave. Breakfast was a joke started at 7am came down at 723 nothing there but a half cup of coffee and a few bagels and steal cereal. outside of the young man who checked me in and the distance from the quaters ,I didnt like not one thing about this hotel.needs a lot of work!!!