Hoteller i New Orleans i nærheden af French Quarter

Check in was a breeze, valet and bellboy were SUPER helpful. We even got some great recommendations for that night and for future visits from staff. The lobby was stunning! After check out, we left our baggage with concierge at the front of the lobby to continue our morning exploring without being weighed down. Overall, great visit! Comfortable beds, clean, nice accomodations. We didn't like being surprised by the $50 valet charge at check out!

Gorgeous, clean, affordable Nothing

The crown plaza is a nice hotel. Older but nice You cannot go outside without someone on the sidewalk wanting money, cigs, food.....something. I had one person start cursing me because I wouldn't give him anything.

Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.

Great place for the price.

Parking

large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.

The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.

Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room

Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!

Every one of the staff went out of their way to help us. Very enjoyable stay. No refrigerators! Really needed in that climate.

Great price, great location, clean, friendly, no complaints.

I like everything in this hotel nothing

Location - close to great places to eat, shopping, and Bourbon street. The doormen were very kind and helpful. Lots of drunk people everywhere... but that Bourbon street for ya! Also, housekeeping didn't come to our room one day. At least it wasn't clean when we got back at 5 pm, and at that point I wanted a nap.

View from room Tired liooking

Beautiful hotel very comfortable I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.

nice location. rooms were clean and no musty odor(its new Orleans) ended up booking through a 3rd party to get room, not a normal process. they did well however.

When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley. That we couldn't stay longer this time.

The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.

I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.

Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey. I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.

More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.

Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a

i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.

- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.

Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.

The salt water pool was nice. I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower

Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing

Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience. Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.

location, value and decor breakfast was overpriced

right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff

Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.

Great location, clean and lovely

It was perfectly located and thr workers were all very helpful and friendly.

We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St. Canal St. side of hotel is very noisy at night.

Could walk anywhere

Location High parking fees

Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty