I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards. I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
Great room. location, and the staff was incredible.
The room was giant The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.
More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
location is great Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
Right by Bourbon St room was clean and nicely appointed great central courtyard with pool Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a
Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
The salt water pool was nice. I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!! I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Staff. Comfort. Location. Jazz lounge. Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.
location, value and decor breakfast was overpriced
Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience. Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Parking $45 too high. Noise and construction would have pick other hotel if known.
I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell. Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.
Location & parking Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price
Staff was great! Location is excellent. Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
The beds were the best I had a hard time trying to get my girls to leave The sandwich we got from room service
Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.
The historical atmosphere The valet parking garage was a bit tight to manipulate
Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time. Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.
Felt like I was in Paris!
Location Had to pay for parking. No complementary toothpaste or bottled water.
Close proximity to must see locations, restaurants and activities; staff was friendly & accomodating
The hotel was amazing. I went through Kayak and found this hotel with great reviews and $100 under our budget! When we walked in, the lobby was cute, perfectly decorated, and had the New Orleans feel we were looking for *cough*we're tourist*cough*. We were greeted by Lonny the bellman, who wouldn't let us lift a finger with our bags. He even gave us some free wine vouchers for a near by café. Check in was standard with no wait time and a friendly front desk staff. There is a small pool and patio area if you wanted to take a quick dip (by small pool, it is incredibly small, but still nice to have as an option). This hotel is cute, clean, and has the New Orleans experience with just a quick walk to Bourbon St, Café Du Monde, amazing shops in the French Quarter. Since we were driving from across country, we had an entire SUV packed with professional camera equipment, expensive camping gear, and pretty healthy supply of clothes etc. We were concerned about street parking and were told that if we valet our car with the hotel, it would be in a garage, 24 hour surveillance, and returned to us in the exact same condition we left it in. We thought "it's only $15 more than parking across the street, and we will have piece of mind" so we went with the valet. We remove our luggage for the night, brought in the camera gear (thank god) and carried on with our New Orleans experience as they drove our car off to the garage. Being a typical girl, I realized I left something in the car and asked the front desk if I could either walk to the car or have it brought around. She gave me quick directions and I headed to the parking garage. When I approached the booth in the garage, the gentlemen working pointed to the pay lot across the street, and handed me the keys. I was confused because it was just a $20 over night pay lot that we could have easily used instead of paying $15 more for the "garage" we were told our car would be in. I grabbed my items, double checked all the doors were locked, and took the keys back to the employees in the booth. When I got back to the hotel, I told my boyfriend about the differences in what we were told we were getting and what we actually got as far as parking went. We both agreed that there must be some reason for it and that the garage was full or they would move the car at some point. 8AM: Our hotel phone rings. The supervisor of the parking garage was calling to let us know he was ready to take our car to the shop to have the windows replaced. You can imagine our confusion, seeing as we had gone to bed late and had partaken in what New Orleans had to offer, IE we were hung over and had no idea what was going on. We get dressed and head down to meet with the garage supervisor who informed us that between 3-5am the driver's and passenger side windows had been broken and it looked like items were removed from the car. We head over and look over everything. Sure enough, it was in the same spot it had been the night before, sans two windows. It only looked like some center console change and our GPS had been taken(which was in a locked glove box). The parking garage paid for everything to be replaced that had been taken, and replaced the windows. Our plan was to leave at 12pm after some beignets from Café Du Monde, but ended up having to stay until 6pm waiting for the car to be fixed. Of course our room and valet charges were comped, and the staff acted accordingly, it was just an unfortunate situation that could have been avoided if the front desk had the real information regarding where their guests' vehicles were actually parked. Take what you will from this. Be it, sh*t happens and you move on, or it was a nice stay, something bad happened, and the hotel did the best they could.
The location was absolutely perfect: within a few short blocks to all the fun. But the location also provided much needed quiet at night. The facilities were clean and absolutely beautiful. I will absolutely stay here again and will tell everyone about this gem!
The hotel is right at the base of the French Quarter. If you plan to stay in the Quarter, this is a great option. Noise and parking. During a busy time, self park will be almost impossible. We valeted in order to avoid searching for a space.
I wanted an authentic New Orleans French market experience and that's exactly what I got at the French market inn. Everything was perfect. It was historical, right across the street from the Riverwalk, two blocks down from Bourbon Street, Clean, safe, right across the street from Cafe Du Monde. We decided that we would stay here every time we came to New Orleans. It was nothing that I didn't like. I'm used to stay and four star hotels so I had to adjust to the boutique feel of the room, but I bet it was comfortable and the atmosphere was authentic and great.
Great location and next to everything. Most of the staff was very friendly and helpful
I really enjoyed my stay. I appreciated the historic feel of the room with brick walls. I was skeptical at first about renting a room with no windows, but it exceeded my expectations and wasn't as sketchy as imagined. There were plenty of lamps to substitute the natural lighting. The staff was very friendly. They greeted everyone who passed through the lobby with a smile and were helpful with suggesting local places to eat. Great location for the french quarter experience. I felt as if the carpet in my room had not been cleaned or vacuumed before my stay. There was obvious staining and debris visible. I am glad I brought slippers. It seems as if the cleaning of the rooms could be more detailed as there were trash under/behind the dresser and side table.
For the price, the inn provides access to the French Quarter, into which I went for breakfast, lunch, dinner, and nightlife. The staff is helpful, knowledgeable about the area, and eager to help. The room and inn have that French Quarter feel (e.g., courtyard, exposed brick, tall windows). The room was comfortable except for one point. The shower was glass, not a curtain, and was nice for such an inexpensive room. My friends who stayed at the same conference were jealous that I was staying in classier accommodations than they for the same or less! My room on the first floor had no weather strip on the bottom of the door and suffered a draft. Once plugged with a spare blanket, however, the room was cozy. Also, the electrical cords for the television were rather lazily slung over the TV itself. It looked shabby.
Staff and accommodations Nothing
Very courteous service No window or refrigerator
We were super close to Bourbon St but never heard it- which was great! We had an interior room with no windows which I was a little apprehensive about booking at first but it proved to be the best idea ever! After getting in to town early in the morning and wandering around a lot, it was great to ha e a quiet, dark room for an afternoon nap. New Orleans is always busy and there are always people out on the streets at all hours- I highly recommend the windowless rooms for peace and quiet when it's time to get away:)
Location n price Nothing
Hospitality, clean rooms, great view, pool, but location was everything especially for the French quarter No complaints here
Place was 2 blocks away from bourbon st. And all the fun stuff Hotel was under construction, can't use their pool. Bathroom wasn't very clean and at 11am u start hearing the construction they have going on, which wakes u up and leaves u restless
I liked the location because it was on the periphery of the French Quarter. It was within easy walking distance of tourist sites, but in a quiet area. The room was average size, attractive. Our room looked out, not to the street, but to the attractive courtyard, where the heated pool was located. Staff were accommodating. Uber drivers seem to have trouble getting onto this section of Toulouse Street. It does not have much seating in the lobby. If you need a place to sit and wait after checkout, this is pretty tight.
Had such a fun time here. The pool is a beautiful area to sit outside. Happy hour in the afternoon is perfect because they come out to the pool to serve you. The room was completely fine with a large bathroom. Staff was extremely friendly and helpful. The location was perfect for walking around the French quarter! We wish there was a refrigerator in our room.
The room was comfortable, We were not informed the pool and courtyard were under construction. We traveled with my children who were both under 21. They were looking forward to hanging out at the pool. Unfortunately, not this trip.
Location in French Quarter was ideal. Atmosphere pleasant. Check in took hours waiting for a cleaned room. Restaurant at breakfast was understaffed and it took 45 minutes to take our order. And not even offered a second cup of coffee. Poor way to start a day!!
Fabulous room! And really friendly staff. Shower seemed old and did not drain well.
Like? Its 3 blocks from Bourbon St. I normally stay in hotels much closer for just a few dollars more. There was nothing to like about this run down, disgusting place. I only gave it a chance because it was a last minute trip and this one popped up in my search. It is disguised as a pretty, boutique hotel...don't be fooled. We stayed on the 2nd floor. The first night getting off the elevator we had to walk thru vomit to get to our room, not the hotel's fault by any means, however clean up took forever. The double beds, extremely small and old. The pillows, I can't describe, something from the stone age. The bathroom, water leak above shower head in ceiling tiles, apparent water leak under floor tiles. Disgusting smell and stayed wet the entire stay. The second morning, we realized the puke was the least of the hotels problems. The hall carpet between our room and the adjoining room was squishy wet...and the smell was unbelievable. This wasn't a "just happened" issue, they were prepared with a blower just outside our door to dry the carpet. It's not going to dry until the leaks are fixed.. Overall, for the money, pay extra and go elsewhere.
Children. I wish it was adult only.
We were moved to a great room with a balcony. The rooms that do not have a balcony have nice windows that are painted shut.
Staff Garage and pool under repair
Enjoyed the atmosphere, comfort of the beds and temperature control. Balcony was such a pleasant bonus, loved it at night and in morning. room had not been completely serviced when we arrived but front desk was quick to respond to our needs.
We only stayed one night but the staff were excellent, very welcoming and friendly. They let us check in early and gave us drink tickets for the hotel bar May Bailey's, even giving us an extra ticket since there were 3 of us. The bartender at May Bailey's was great too, very amiable, and told us the history of the bar and humored my friend when he asked about ghosts. When we came back late at night and were taking pictures, one of the staff recommended a good view from the second floor balcony if we liked pictures. The beds were heaven. I didn't even want to leave the room, those beds were soooo comfortable! Breakfast in the morning was pretty good with lots of options, better than any continental I've ever had. We had a wonderful time, only wish we had been able to stay longer! In future trips to NOLA, I will definitely be staying at the Dauphine Orleans again. Nothing major, just a hair in the sink and one in the tub. Otherwise very cleanly.
Location and staff were great. There is some sort of humidity problem in the rooms and hotel hallways. The smell was hard to ignore.
Great hotel. Really accommodating. They let us check in early and then also held our big suitcase our last day there even after check out. When we came back to get it they had a cab waiting to take us to the airport.
The rooms were very nice and spacious. The staff was friendly.
Wonderful courtyard and pool area. Romantic hideaway in New Orleans
The staff was probably the best ive ever encountered. Very hospitable and friendly. Location was great! Drinks were bery good at the bar. And the best part was being able to relax outside in the pool area I pretty much liked everything. Just thought the beds could have been a little more comfortable. But overall great hotel. I would definitely stay here again
All the above
The location and the friendly staff Did not like the new decor at all! Air-conditioning was not working properly.
Staff was very accommodating and friendly. They were overbooked due to a wedding for the first night of our stay but they comped us at the Sheraton two blocks away. Then we returned for the rest of our trip, and everything was excellent. Very nice pool area with cabanas, trees, vines, and drink service! Location was also perfect.
Great location. Great water pressure. Gym was more than adequate for me, although was small, so if more than a few people wanted to work out at the same time, it could get a little crowded. Very friendly/helpful staff.
Great facility, great courtyar, cute pool, nice modern layout
Wonderful boutique hotel just far enough away from Bourbon street to avoid the noise and crowd but close enough to walk to anything in the French Quarter.
Near the famous Bourbon St. Dirty room and absence of small fridges in the room
Access to Bourbon Street and remainder of French Quarter There is a usage fee and utility fee that has to be paid at the end which really seem like charges that should either be incorporated in to the price of the room or dropped. I read about them online and was prepared. However, other parties checking out at the same time were very suprised. Also, parked for an overnight rate at a garage one block away for less than their garage rate.
location and friendliness of staff
The staff was very accomodating in all respects. The location was also very convenient to everywhere we wanted to go. This is a perfect location if you are going to Mardi Gras. The bar was only open until 9 pm which wasn't convenient, but there was a bar at the corner of Bienville and Burbon which was very close.
The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??
great position and good rate The hotel room could be more clean but it is not bad.
It was nice having the proximity of the hotel to multiple attractions.
I have stayed at the St. Louis before, and it is my personal choice for location, atmosphere, and value in the French Quarter.
The hotel itself is really nice, especially the patio. The location of the hotel is also excellent The rooms were not really clean. The first room we had was so noisy that we could not sleep. We were then given another room which was quiet.
Great location, helpful staff, clean room, updated bathroom, great courtyards.
Location Electrical Disrepair, worn furniture, bad service in restaurant, mechanical problem, all night noise
Great location. The floor was surprisingly comfortable. The cleaning staff was very nice and tolerant of our shenanigans. The bartender downstairs was super sweet...she continued to give us alcohol even when we totally should have been cut off. The luggage valet made an excellent skateboard. The concierge was very helpful although he kept trying to sell us on signing up our group on a swamp tour with 30 minutes notice...there was no way we would be able to gather our group that quickly even if we weren't highly intoxicated. Also, he seemed irritated when we suggested they allow us to drive fan boats as a part of the tour. Our lamp was broken and glued back together. "The bathroom doesn't work right," kept being mentioned throughout our stay. Not enough towels to make a decent blanket. Would have liked a vent in the bathroom to filter out "unpleasant" scents. The pool had way too much chlorine but it makes sense with all the urine that is released on a daily basis...maybe post a sign that reads "No urinating in pool."
Friendly staff, everything worked Noithing
hotel was clean, staff was attentive, great location right in the quarter, good breakfasts, surprisingly quiet despite its location, nice pool and bar areas
Staff was great. Location is right in the middle of Bourbon St. Location is right in the middle of Bourbon St. If you want to sleep at night, get a room on the courtyard side. Rooms are very small. Worst bartender on the street (when she's there). If you order a beer, you'll be OK.
The help I received at the front desk from everyone was top notch!
Great location right on Bourbon Street, clean rooms friendly staff. Bad decisions from the reception staff (3 hours to get our room after we arrived in 3 different attempts) and our keycard was not programmed correctly even then. Noisy hotel with the street on one side, the pool being worked on with a jackhammer in the morning on tho other side, and very thin walls everywhere.
location was perfect especially for the price. Staff was extremely friendly I did not like that I wasn't able to spend more time there!
Service was really bad, no ac nightmare of a night
Great location for our group. Easy walk to everything. Lots of noise from the bars but we knew that in advance. Staff was so helpful and friendly. Pool area and lobby were really nice. One elevator was being renovated, so we took the stairs most of the time.
The bellboy was amazing and the location was great! But the $35 charge to park your car one time is ridiculous. Also the a/c in the room wouldn't cool. We burned up all night. Could barely sleep.
Bourbon street is blocked at night. Please put the other street name bordering the hotel that offers parking so the GPs can find the parking for the hotel easily. Thank you
Location Water bottle and wrapper were left in the room from previous occupant.
2 blocks from bourbon
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
location price furnishings, maintenance level
Pool, beds, doorman and location Desk staff and the lose of free breakfast
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.