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Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.
Doing nothing for a week
the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing
The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion. Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.
extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive
The Terrace Breakfast
This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended. Nothing
comfort and design of the room,view breakfast is too expensive
The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world. No
Det var et godt hotel med en god beliggenhed. Historisk og "rigtigt" Ventetiansk. Man kunne ikke regulere varmen.
Ældre men meget smukt vedligeholdt og istandsat hotel - med ekstrem god restaurant - og hyggeligt værelse med virkelig god komfort, omend det var lidt trangt med pladsen. Nej
udsigten fra værelset - det gammeldags møblement. det burde klassificeres som et 3 stjernet hotel - prisen var også derefter, og man bliver skuffet hvis man forventer 4 stjerner - men tror jeg tilfreds hvis man forventer 3.
Havde lagoon view, og det kunne godt betale sig at betale ekstra for. Højt til loftet. Pænt og rent, men umoderne og gammeldags. Gammelt og bedaget. Umoderne møbler. Men pænt og rent.
Fin og professionel service, meget behagelig stemning. Det var et dejligt ophold. Nej, alt var som det skal være.
good situation, nice staff, good breakfast bathroom not enogh space for cosmetic"s etc. not enogh ligth
Helpful staff Laundry is expensive Eu 130. Beware of high tides when arriving or leaving. Water taxi is essential to find the hotel - this is dependent on tides. Water Taxis are expensive eu 80
The Aqua Palace was the perfect hotel for our first visit to Venice. It is beautifully designed, the suite we booked was incredibly comfy and **so** quiet, especially at night. An excellent buffet breakfast is available. The staff went out of their way to accommodate us. What's not to like? We'd go back in a heartbeat. It rained.
beautifully furnished. spacious and quiet poor directions from #1 Vaparetto
Spacious room. Spacious bathroom. Nicely decorated. Friendly staff. Difficult to find. There are 3 streets with the same name in Venice. Suggest you use water taxi to get there the first time. We walked for hours before we gave up and asked the hotel to send someone to fetch us.
Staff were helpful And friendly
The room was very clean and the bathroom looked fairly new, so it was quite large, clean and had a bath. The hotel is also situated in a very quiet spot.
hotel staff were helpful, the location is very close to San Marco Sq. We had 2 rooms there, air condition was not efficient in one of the rooms. and the style of the rooms were old looking.
The staff was so kind and verey helpful, room and the bath was very good in clean, size, quite, free internet, only the break fast could be butter and more choises. If there is varity in type of break fast, other was every thing is just pperfect.
Very friendly and helpfull staff. Clean rooms with all the comfort.
The continental breakfast. Close to many popular sites. Close to the water bus.
Staff was very accommodating & pleasant. Water taxi very convenient. Great location by St Mark's Square. Diner recommendation at Carpaccio's was excellent!
A fabulous hotel. book with confidence. The room and ensuite were great, breafast offered varied choice and the position was close to the piazza and main shopping area. The staff helped us too.
it's location the rooms were small, you could hear everything in the other rooms and hallways, there was no restaurant, the tv did not function properly only a couple of channels were clear. the room had no decor, and the bed linens looked used and old and wornout
Location very good, room comfortable and hotel appearance lovely. some staff very helpful and the location very close to the vaparetto water stop san zancharria. ideal for weekend stay. breakfast provided but scarce and not much variety. booking.com indicated free wifi but this was untrue and we had to pay for wifi. overall the hotel could've put us in a better room as we were staying four days, room basic and expensive for what it was but location spot on.
Udemærket Ja, hotellet skal IKKE fugurere som "nær lufthavn" når det koster 100,00 euros og tager 25 min. med vandtaxi at komme til hotellet!!!
Fungerede perfekt og alt var i top
Dejligt roligt, god beliggenhed, nemt at komme til fra lufthavn, hyggeligt lokal miljø, nemt at komme til centrum. Hvis man ønsker at bo i Venedig, men væk fra det turisted er det et perfekt hotel med god service.
The location, the design Internet access not sufficent, 1 pc for the whole hotel, Breakfast average. Price too high
I liked the staff they were very friendly and the location is perfect its close to almost all the main tourist attractions in the city.The breakfast is amazing the cleanliness of the room and the hotel is superb too.
excellent location with nice make up and helpful staff. room service was not available. Even no coffee/tea service in the room. Shame for a hotel of this grade and reputation.
Great hotel, so welcoming. If the bar was open it would have been better.
I am in a wheelchair and their accessible room was really great. Hotel had a lot of charm and the staff was very helpful. Would like a grab bar in the shower.
Ideal situation near San Marco place and the vaporetto station. Quiet street . Excellent breakfast The hotel could improve the quality of the bedding and invest in duvet!We were suprised to leave our luggage in the corridor: they could have a luggage storage.
It's old but new, i mean it has all the facilities of a modern hotel, staff ok, clean.
Excellent location and staff very friendly and helpful. Beautifully furnished. We thoroughly enjoyed our visit and would recommend this hotel to friends and family (and would visit again ourselves).
Good location close to the St Mark's square Bathroom cleaning could be improved
It was such a beautiful hotel with excellent view of Venezia. The staff were very kind. I would definitely recommend this hotel.
Location. However, if I had known the room was on 2 levels, I would not have booked accommodation at Liassidi Palace. Had I known the room we had booked was on 2 levels, I would never have booked the accommodation.
Staff was uniformly professional. Perhaps a bit more warmth. Professionalism tends to leave relationships a bit rigid.
We had a deluxe room overlooking the lagoon - wonderful position, beautiful large room, charming staff. Our second visit and we'll be back.
ALL of the staff were excellent in their attitude, courtesy and commitment - absolutely first class. The food was outstanding - the best hotel food we have tasted in years. No
Much better hotel than any other 4 star hotels I stayed at Venice before
this hotel was 5 minutes walk from St Mark,s square and the view from the balcony was stunning.
The location was excellent, the view from our room was Grand. The cafe setting in front was not occupied by guests or customers enough, empty when other places had more customers, not sure how hotel could remedy it. Also the key to the room while impressive would have made us a target if we had dropped it somewhere, perhaps changing to a bar coded card would be better served to guests.
excellent service, excellent location none
Very good locatiion and fantastic view ! Neatly decorated room and nice breakfast room with canal view. Quick service.
Quality of room finish was fantastic. The location was perfect, 5 mins from St Marks so easy to walk but just away from the noise and bustle, especially quiet with a room over the inner courtyard. The staff hit just the right balance of helpful friendliness. The shower with multilple jets looked appealing but was too powerful for the seal on the shower door, but that was absolutely the only thing I could fault!
Very friendly and helpfull staff. Hotel situated very close to San Marco in a quiet street with lots of restaurants and shops in the neighbourhood. We got a junior suite (unexpected) and it was really very clean and nice!
Very nicely refurbished hotel Very limited continental buffet, no toast, teaspoon only for cereal. Street/canal noise at night. Extremely rude and unhelpful staff. Especially the desk boy. Find another hotel
The staff were wonderful! Very helpful, very informative, very accommodating! Incredible location, and the hotel has a complimentary taxi and private glass blowing tour on Murano Island. I would recommend this hotel to everyone going to Venice!!!!!!!!!
location, decoration, cleanliness, service, spaces breakfast
The Hotel Ai Due Principi has a fantastic location, very near St Mark's but on a quiet, beautiful canal. It has an old façade but was obviously gutted and totally redone inside so the rooms and bathrooms are very modern and comfortable. It is family run and the staff could not have been more helpful with recommendations and extra requests. They were incredibly nice without being overbearing.
Large and spacious room, very comfortable bed, beautiful bathroom with all the amenities. Excellent location. Decent breakfast included. Very hospitable and helpful desk clerk Two rooms at the rear of the hotel face a schoolyard; only noisy if the windows are open.
Site, politeness of the personnel, breakfast
The service from the front desk was outstanding! NA
The location is great and very close to Piazza San Marco, it is also very quiet at night, the facilities are beautiful and modern There could have been better and more varied breakfast options
Brilliant location close to Doge's Palace, St Mark's Square, restaurants and shops. Staff were helpful and friendly.
Perfekt beliggenhed, god service, lækkert design, lidt høj pris. Nej
Et fantastisk venligt og hjælpsomt hotelpersonale. Generelt valuta for pengene. Hotellet er indbydende, pænt og rent og ikke mindst hyggeligt. Og så en super beliggendehed og udsigt ligeså. Ikke umiddelbart.
The hotel is really in a perfect location for touring Venice, and for the price, was definitely a good value. There seemed to be a one-square meter patch in the lobby where wireless internet was accessible from. Otherwise, it would not work - rooms or other areas in the lobby. This is irritating.
very good location and kind staff also nice breakfast
The location in Venice was good. We stopped in the annexe on the top floor, and there was no lift
The hotel was awesome. The staff gave us a great recommendation for a hotel and was very helpful in directions. Our room was very clean and the area was very quite. We would for sure go back to Venice and stay in this hotel again. It was well worth the money.
Best location, good services, it is valuable for this price. No internet access in our room, only available in public place.
Good service and great breakfast, location is good as well, easy to go shopping and access to restaurants. There is no ventination machine at bath room, easy to get wet and humid after bath.
Quiet, quaint, Very Venice! in walking distance to all no
The cleanliness (with one exception). The attractive decor. The location. Bathroom floor didn't get cleaned daily. Air con. broken. Noisy rubbish collection in the am.
Very good breakfast, excellent location in centre of Venice within easy walking distance of all attractions. Within walking distance of Rialto vaporetto stop. The shower did not maintain a constant water temperature and constantly went from warm to freezing to scalding.
Centrally located , clean and friendly. Breakfast - the worst and most unimaginative breakfast I have had at any hotel anywhere in the world.Even the bowl of fruit salad was from a tin!!!
Fantastic setting, excellent space and design, very romantic
Ideal location, 5 minutes walk to either Rialto Bridge or St Mark's Square. Staff, either not around or when available continous presence made us uncomfortable. He needs more professionalism and better language skills although we fully understand he tried his best. Breakfast presentation.
Excellent location very near St Mark's Square. Staff friendly and helpful. Well designed rooms and reception. Good air conditioning. Nice view from window. Breakfast was exceptionally poor, especially in relation to the price of the hotel. Room was noisy at times (thin walls and next to reception and hotel entrance). Too many light switches in the room - confusing. Showers were unreliable. Room was dark. My wife complained that there were not enough mirrors or shelves.