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The Location For the cost of the hotel the cleaning service was not up to par.
Location excellent. Straight across from train station. Right on Grand Canal. View directly onto canal. Apparently hotel was upgraded in the last 10 years. Rooms are in need of an upgrade again. The rooms are "not" of 4 * standard. Disappointed with bathroom. As Venice is a damp city to visit, the rooms need to be insulated from damp and mustiness particulary that this is a 4* hotel. Hotel is definitely overpriced! :-)
Lovely Venetian style. Friendly, helpful staff. Very convient location. Difficult to get luggage to without water taxi (from cruise terminal, may be fine elsewhere)
The location was fantastic and the room was stunning Nothing
The Carlton was a great location to stay before taking a cruise ship vacation. We obtained a water taxi right from the Hotel to our Cruise ship. There was not a thing that we did not like about our stay at the Carlton.
The location was perfect - close to the bus station and the water bus just across the bridge. The tides did not affect the water bus or water taxis like at other stops on the canals. Remember to bring converters for outlets - the hotel does not have any to borrow!
Breakfast was very nice each day. Rooms alittle too small for three people.
location was great...room was great would have liked to have had a room overlooking the grand canal because this is one of the reasons we picked this hotel
The property was beautiful and clean. The location was so convenient. Close to port, train station, and the Grand Cannal! It was nice that our raye included buffett breakfast. The beds were the only thing I would suggest they improve. For a 4 star property, I was expecting cushier bedding.
I liked the location near the train station and near other transportation; the neighborhood itself was not so interesting. I have no complaints.
Good location close to train station, breakfast included was also very good.
the location value for money
The view, and especially the ONLY balcony in the hotel. Free Murano tour with private water taxi both ways.
This is a lovely character hotel with a great location on the Grand Canal. The staff were very friendly and helpful. The rooms are elegant and clean.
The staff was wonderful, from the minute we arrived and greeting us by name, to every detail during our stay. The location is perfect and the accommodations great. No, nothing we did not like.
Atmosphere in this hotel is truelly unique. It is stylish, in baroque Venetian style. Beds are super comfortable, rooms are spacious and clean, bathrooms are very comfortable. Service is polite and can go any lengths to make your stay special. We have stayed in the new wing of teh hotel - very quiet although a little bit isolated. If you prefear vividness of the Grand Canal you should stay in one of the rooms overlooking it - all rooms are beautifully decorated. Water taxi can be order directly at the doorstep.Breakfast is small but fresh.
Excellent location, nice rooms and very helpful staff
It's nice located close to the railway station, even though you have to search a little bit in order to find it ;-) It's a nice little hotel with very friendly staff!
This is a charming boutique hotel right on the Grand Canal. Our room was beautiful, spacious and very quiet. The staff is outstanding - always friendly and extremely helpful. One of the best hotels we've ever experienced. n/a
This is a GREAT hotel! Location is great. Staff is awesome...so friendly and attentive. Decor really gives the feel of romantic Venice. Highly recommend it!! Gianni and Roxanna were the best!
A gem of a beautiful small hotel. Staff very caring and helpful in all matters. Our room had everything one could wish for. Nothing
The staff members were all very plesant and accomadating.
Fantastic location. Room was wonderful. Most of the staff was very kind and helpful.
This Hotel was fabulous, from the quality of the staff to the detail of the rooms. The breakfast was always beautifully presented with great staff. The location was so easy to find and perfect for getting to the train station and ferry. I highly recommend this hotel! Nothing was a problem at this gorgeous hotel.
Great Location on the Grand Canal Breakfast in the Garden overlooking the Canal was excellent however the breakfast (Included in the rate) didnt include cerials or Cheese / meat choices that you normally get with a buffet breakfasts at similar (and cheaper ) Hotels
The staff was very helpful and we traveled with our 6yr old.. Nice stay and would say again... Anyone can split hairs but all-in-all it was as we expected for a 4 star in Europe...
We enjoyed the breakfast in the garden
Excellent hotel, great location overlooking the grand canal, friendly and helpful staff
Everything. Thats it! Wonderful rooms wonderful showers, wonderful gardens, Breakfast limited but still good
Location boutique hotel No kettle in room
nice and wide rooms. the location is perfect and it worths the money spent.
There is a lovely rose garden that overlooks the Grand Canal. It is so lovely to sit out there and eat breakfast or have a bottle of wine in the evening. They have a fabulous continental breakfast also.
Godt og rent værelse med ok faciliteter. Dejligt at hotel har bådplads, så gondoler og taxier kan lægge til lige ved hotellet. Personalet flinke, men serviceniveauet middelmådigt. De gjorde ikke noget uopfordret, og kunne knap smile hvis de blev spurgt om noget... for dårligt når man tænker på prisen pr. nat....
Lille, men ok for Venedig, god morgenmad, venlig betjening
Sengene var alt for hårde, morgenmaden var ikke særlig spændende
Værelset var rigtigt godt, personatet har en god humoristisk sans. morgenbufetten fin Man burde have fortalt os ved ankomst om myggene og de myggebekæmpende midler, så vi havde undgået at blive stukket.
Haven var perfekt til morgenmad
Meget venligt personale, som byttede værelse fra et anvist uden vidue - til et fint med balkon. (Til EUR 200 mener jeg bestemt at man skal have et vindue !!!!) Det var bestemt fint,- ligger fint ved busstationen
Fin beliggenhed,(bus/tog) hyggelige værelser,.... men temmelig dyrt. Strategisk godt beliggende, i Venice og alligevel ved bus og tog.
Central beliggenhed for mit formål, gode restaurantioner i området, fremragende mht. trafik til/fra lufthavn nej
Effektiv og imødekommende betjening. Airconditioneringen var ikke effektiv.
Staff was excellent, very solicitous. Rooms were Italian small, but nevertheless comfortable and efficient. Location was excellent, right on the Grand Canal, simply a 5-8 minute from the main bus terminal from the airport at Piazzele Roma. A great location to begin exploring the wonderful city. Could not have been happier.
excellent hotel - extremely helpful and friendly staff. lovely room and ensuite bathroom. good breakfast.
Location is great, it is just opposite the train station across the canal. Breakfast is more than adequate. Staff are very friendly and helpful. The room we were given is a residence and not within the hotel. (The other option we were given was to pay EUR30/night extra to have a canal view room within the hotel.) The room is on the ground floor and is dark. There is no view to speak of.
Really helpful and freindly staff and a quiet location yet still close to Grand Canal Would have been nice to have Tea/Coffee making facilities in the room
it is unbelieavable but all of the personel in hotel Antiche Figure are kindness and helpful.The room is clean and well designed.Hotel location is very suıtable for arriving and departure to Venice.Also it is only 20 minutes to San Marco square by walking.
Hotel staff are very kind and suggested many activities for shopping, viewing and dining. Air conditioner is not working? Mosqito came from windows.The room was facing local houses and are noisy. Canal view was impossible.
It had a very convenient location to the station and other transport in the city also very easy to walk to most of the sights in the area. none
The hotel was perfect. We chose to be near The Piazale Roma for convenience of catching an early bus to the airport. Although we only stayed one night, we would thoroughly recommend this hotel. The staff were so friendly and helpful. The room was small but perfectly formed in venetian style! The bathroom had every convenience and was floor to ceiling marble. We ate our breakfast outside overlooking the Grand Canal - not many hotels for the price where you can enjoy that experience. As it is the other end of the canal to San Marco, wander there and take the vaporetto all the way back - magical!
Free internet connection, extremely friendly greeting from hosts, bedroom organised exactly to suit our requests (3 adults = 3 single beds). Excellent location, good quality:price. Italian hotel pillows in general.... not this hotel specifically!!
The location on the Grand Canal and proximity to the vaporettas. The concierge was very informative and helpful. The rain!!
the service was incredible. Patient, thoughtful and extended their help in every way. they go out of their way to serve you. No need to pre-plan events to attend, ( I went for carrnival), they will make suggestions and book events for you. I only tried this service once and regret not having made all of them with their help. The breakfast was extension, excellent pastries as well as ham, cheeses, cereals, eggs, etc.... Room was modest in size but skillfully and beautifully decorated. I will be returning
Wonderful atttention to detail and the staff were extremely, friendly and helpful. It was really easy to get too and the view s of the Grand Canal were great. The bread rolls at breakfast were rather dry.
We booked this hotel based on the photos posted on the website as there was no review during time of booking. Hotel was very new, only 2 months old and the photos are indeed true. The room was covered with beautiful wallpaper and the bed was typical Venetician design. Room was not big but sufficient for two person and bedlinens were very smooth and comfortable. The staff were very helpful and gave lots of information on where to visit etc. My only complaint is that the bathroom was too cold, there's a draft of wind in the bathroom which makes it very cold during showering.
I enjoyed everything , from the decoration to the location and the kindness of the staff. Everything was perfect.
Staff helpful. Room spacious for Europe. Room should have a chair where one can sit and read.
This is a wonderful hotel. I had specifically asked for their room with the gorgeous red draped motif and they complied. The room was large and beautifully adorned. The staff definitely tries to be very helpful and everyone is friendly, but we got a lot of misinformation from Katarina (on restaurants and making phone calls). The hotel is about 15 minutes walk to the Rialto Bridge and about 30 minutes walk (give or take) to St. Marks Square. You can also easily take the Vaporetto (water bus) to both locations. We were very happy with this hotel and would stay there again! As stated above, Katarina tried to be helpful, but gave us wrong information on some restaurants and making long distance calls. Otherwise, the hotel is wonderful.
I and my girlfriend had a wonderful stay with nice room setting, kind hotel staff, good location (very near to train station) etc etc.
New, modern hotel + well maintained, clean + good location + friendly & helpful staff - all of which are scarce in Venice. The room was a bit too small and the elevator stopped on the 2nd floor, so we had to climb one floor. All in all, it was a small price to pay for such a nice hotel.
I can't say enough about this hotel. Staff was exceptional, the hotel was gorgeous and all for a very affordable rate. Wouldn't change a thing!
I stayed in Al Duca Di Venezia with my mother for two nights in mid-November. It's located right next to the Natural History museum and is very close to two public transit ferry stops. The room was absolutely beautiful - very unique and luxurious decor. On top of that, the staff were absolutely fantastic and extremely helpful about sightseeing, restaurant recommendations, and general information like train times, etc. Our favorite hotel during our week in Italy. Breakfast room was small and the breakfast itself was a little too basic - but really, not a problem.
The room decoration is quite pretty. The receptionist is quite helpful and passionate. As soon as we checked in, he offered all info we need.
The reception staff was wonderful. They helped us find nice family friendly restaurants, made suggestions for day trips and evening events, and organized a reasonable transfer for us. The hotel was beautiful and truly exhibited the Venetian atmosphere. The best part--it was "off the beaten path" in a quiet area, but within close walking distance to the main attractions of the city.
Dejlig beliggenhed i stille kvarter uden for mange turister lige ned til en af kanalerne. Det er simpelthen for ringe, at der kun er italiensk og franske kanaler på tv. VI befinder os i 2010.
God placering i roligere del af byen - flot hyggelig og en oplevelse
jeg syntes at det var et behaligt og roligt sted havedet lidt svært ved at finde det.
Vi er lidt forundrede over, at man skifter håndklæder hver dag, samtidig med at man skilter med, at der kun skiftes håndklæder hvis de lægges på gulvet - det er ressourcespild!
We enjoyed the friendly and helpful staff. The location of the hotel was an easy walk with luggage from the train staation, just steps from the Grand Canal.
The Balcony After taking the elevator, need to take staircase. It's Ok for light bags traveller but not for very heavy bags
breakfast was good
It was easy to find the hotel (I heard before that it is hard to find hotels in venice). The room was clean, and the temperature was great (we stay at Carlton Capri in Nov, and the weather was cold in venice). The bathroom was nice and warm. The room as a window opening in a allay. Venice is a noisy city because of tourists at night, but this hotel is located in a very quiet point. We had a good sleep in our room. The hotel is near to a water bus station. There was a good elevator in the hotel. breakfast was acceptable, but not very good. The hotel is near train station, but there is a bridge between the station and hotel (also between the hotel and water bus station) which has many stairs, and it is very difficult to carry the languages, even for me and my husband, both young. The staffs were good, but not helping too much. The hotel is far from Sant Marco and most important places for tourists (not a big problem, about 30 minuets walking). A very important thing is the hotel has not any internet access.
The Hotel offered good clean rooms in a very handy location to parking and acces to the city. Finding the hotel was not as easy as anticipated but by asking a couple of friendly locals we did not waste too much time at all. Good idea to have a good look at a map before leaving home!!
poor air conditioning
The room is very nice The location was a little hard to find.
Location. Food & Drink prices prohibative.
very quiet and relaxing location would have preferred the room to be a little more spacious
very sentral location - good breakfast - friendly staff it was very difficult to just find the hotel - even with help from a local! We where not able to sleep as we wold like to in the mornings because of noise from the corridor and neighbor rooms etc.
Excellent view from the junior suite. Good situated. The towels were only changed once in 5 days. The breakfast was a bit tedious (only sweets no cheese, salami etc)
The staff, Nicolas, Ann Marie and Marco were all charming and helpful. The room was large, the bed big and comfortable and the ensuite bathroom/shower was very good. The best part though was its unrivalled location overlooking a bend in a canal and with an excellent restaurant (Trattatoria al Ponte) directly underneath. The neighbourhood was quiet and on one evening we watched about 50 couples dancing the Argentinian Tango in the adjacent square. Superb. We had the best room in the house but paid a fair amount for it (200 euros a night). It seemed a bit steep.
Once you find the small brass plate on the street door and you arrive at the appointed time the reception will be brief. For your money you get a room and a separate bathroom ( 2 rooms have a small balcony ) The B&B is unmanned other than at arrival/breakfast/departure times - the light set breakfast offered is on a tray in your room From the reviews I perceived a small hotel - in reality it is a basic B&B
Great location. Beautiful large room, appears to be recently remodeled Could have better instructions on finding location, but not hard to find.
the room was great, clean and very quiet! peaceful during the day and extremely quiet at night. for visitors that are not familiar with the way Venice addresses work, it may be hard to find, since even locals had a problem. as a help to that is, first the district and then compare your numbers up or down till you find the right block or street. take your walking shoes and have fun. air conditioner isn't the coolest one around! but since it was June it wasn't real hot yet. breakfast needs improvement. but for the price ok since there is a bakery across the street
Only a short walk from the Santa Lucia Station, you cross the Ponte degli Scalzi over the Grand Canal and you're almost there. The absolute highlight of our stay at Ai Due Fanali is their very substantial and delicious breakfast on the rooftop terrace overlooking the quiet square below. It was quite an experience when the Bell Tower rang at breakfast on our first morning, only a few metres away. Friendly, helpful staff too, wonderful place to stay in Venice. The room we stayed in was a little small, with a busy walking below our window. Request a room with windows opening onto the square, a view of the Grand Canal would have been ideal!!!
location Rooms are too small, breakfast needs a lot of improvement.
it's a very small room, it has only 40 cm space around the bed to the wall. it's close to the train station, sound proof is poor, breakfast is not bad, staffs are nice, with 160 euro per night is a little bit expensive, but, it's expensive in venice anyway
the hotel was closed so the management-who were expecting us-moved us to their other hotel across the square; this review is therefore for the ca nigra resort hotel. large rooms with interesting furniture, super modern and large bathroom pretty garden onto the grand canal. good continental breakfast, with more coffee, pastries etc being offered(rare in my experience);a la carte options available and excellent if expensive armchairs in the room would have been perfect
not easy to find it, actually location is ok. But tiny small, and bad smell in room, since prices are all high in venice, and we only stay in this hotel, so we choose it. but will never choose again.
Close to train station. Was nice to see Venice although a day trip would have done. Like most things we found in Venice - overpriced for what you get. Although having stayed at a number of hotels across the north of Italy it is best not to expect too much for your money and beware a 3 star or 4 star hotel. It is not the same quality as what you would expect the UK. My advice; do a day trip in to see Venice and then leave.
The location, very well placed for access to the train and bus stations and Grand Canal. The evening desk staff were very helpful and helped me plan for the following day, helped with pronunciation of words and made me feel very welcome. I'll use the hotel again. The day time desk staff were a little unwelcoming. Perhaps a lack of variation for breakfast.
Great location, close to excellent restaurants and nice and quiet as compared to the St Mark square area. A little hard to find w/o directions: from train stn, go L and go over bridge (lots of steps, pack light). Go straight and take the second L, go over a small bridge walk past the church and the hotel is on the L in the courtyard.
perfect quiet location, access to excellent facilities in adjoining 4 star hotel - beautiful garden by the canal; staff very welcoming and helpful
The overall stay was pleasant: location close to Santa Lucia railway station and Piazzale Roma. We had window view to the canal. The room was clean and it was cleaned every day. There was shared bathroom in our floor, but only two rooms sharing it. Bathroom was clean. We also shared a kitchen, "self service" breakfast items were supplied there (very simple: juice, bread and coffee).
kitchen and bathroom is good
Location - close to train station Two things. First, there was no key for the room and we have shared apartment with someone else. Second, there was no heating and the night was really cold.
All the staff is very very kind and available! They offer good support before and after the journey. The position is perfect to see all the city by day and night. Rooms are comfortable, very quite and clean. The breakfast is great and complete. I reccomend this bed and breakfast.
staff is nice. breakfast is OK. the flies, many flies
That hotel and owner was great we had everything we needed and more. The walk
I felt that I am in my home
Very clean, spacious, light and airy
no , I dont like this hotel anymore, It so not safe fr me who travelling with mom, two women. Reception & my apartment is not same bulidling , . It not conveince if I have trouble . The building is renovated and I can'topen for canal sence . I feel not safe to stay in that apartment. Heater is not working and I come from Asia , I don't know how to open it . It very bad experience fr my first time in B&B . I will not use B&B room style again.
near train station stuff said we share tow other guests but it was three, there was no heater in the bed room, extremely cold