The view, and especially the ONLY balcony in the hotel. Free Murano tour with private water taxi both ways.
This Hotel was fabulous, from the quality of the staff to the detail of the rooms. The breakfast was always beautifully presented with great staff. The location was so easy to find and perfect for getting to the train station and ferry. I highly recommend this hotel! Nothing was a problem at this gorgeous hotel.
Location boutique hotel No kettle in room
The property was beautiful and clean. The location was so convenient. Close to port, train station, and the Grand Cannal! It was nice that our raye included buffett breakfast. The beds were the only thing I would suggest they improve. For a 4 star property, I was expecting cushier bedding.
Location excellent. Straight across from train station. Right on Grand Canal. View directly onto canal. Apparently hotel was upgraded in the last 10 years. Rooms are in need of an upgrade again. The rooms are "not" of 4 * standard. Disappointed with bathroom. As Venice is a damp city to visit, the rooms need to be insulated from damp and mustiness particulary that this is a 4* hotel. Hotel is definitely overpriced! :-)
the service was incredible. Patient, thoughtful and extended their help in every way. they go out of their way to serve you. No need to pre-plan events to attend, ( I went for carrnival), they will make suggestions and book events for you. I only tried this service once and regret not having made all of them with their help. The breakfast was extension, excellent pastries as well as ham, cheeses, cereals, eggs, etc.... Room was modest in size but skillfully and beautifully decorated. I will be returning
Location is great, it is just opposite the train station across the canal. Breakfast is more than adequate. Staff are very friendly and helpful. The room we were given is a residence and not within the hotel. (The other option we were given was to pay EUR30/night extra to have a canal view room within the hotel.) The room is on the ground floor and is dark. There is no view to speak of.
jeg syntes at det var et behaligt og roligt sted havedet lidt svært ved at finde det.
Dejlig beliggenhed i stille kvarter uden for mange turister lige ned til en af kanalerne. Det er simpelthen for ringe, at der kun er italiensk og franske kanaler på tv. VI befinder os i 2010.
All the staff is very very kind and available! They offer good support before and after the journey. The position is perfect to see all the city by day and night. Rooms are comfortable, very quite and clean. The breakfast is great and complete. I reccomend this bed and breakfast.
Slightly cheaper Emailed month in advance with our late arrival request. Got there and they were closed, didn't take a phone call and didn't refund. Stayed at arlecchino around the corner. They didn't have enough space the next night so we had to go back to this rathole. The washer didn't work. They wouldn't give us another towel when we went to the front desk and I got eaten up by bed bugs. We are seasoned travelers (all 50 US STATES and 67 countries and territories on every inhabited continent.) on this trip we were in Africa and Asia. This was the one dark moment of the trip. More low brow than the thousand year old tiny home in the old medina in Morroco. The lady at the front desk was nice but that's about it.