Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
The staff was very rude. Not the standard for a 5 star hotel.
Friendly, great service,comfortable room Difficult to find hotel
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
Very easy walking distance to everything. Breakfast was included in our stay. Champagne was served on Sunday. Great variety of foods to select from and coffee was amazing. The view of the Grand Canal cannot be any better. Hotel room key and safe were old world.
All food services Floor plans complex and not safe. Basic facilities far from everything. Ground floor and lobby bathrooms are so hidden one needs a guide to find them. Many staircases have no hand rails. Cost of bottled water obscene! Drinking water is a basic necessity and should be available not priced as an expensive luxury.
God beliggenhed mellem Rialto og St.Markus pladsen. Nem at finde og ligger lige ved to små kanaler. Top service, især blev håndklæderne skiftet dagligt. Intet at klage over!!
Beliggenhed særdeles god.Hotelpersonalet imødekommende og venligt. Morgenmaden af middel kvalitet og lever ikke op til hotelprisen.
rigtig god morgenmad, service og skøn udsigt fra værelset. nej.
Personalet var meget venlige og imødekommende og morgenbuffeten var lækker og der manglede ikke noget.