Lækkert hotel, med optimal placering, godt værelse, morgenmad lidt kedelig, men alt i alt ok
God beliggenhed mellem Rialto og St.Markus pladsen. Nem at finde og ligger lige ved to små kanaler. Top service, især blev håndklæderne skiftet dagligt. Intet at klage over!!
Hotellets indretning og beliggenhed samt det at opholde sig i ophodsstue med udsigt til kanalen lige uden for vinduerne.
Beliggenhed særdeles god.Hotelpersonalet imødekommende og venligt. Morgenmaden af middel kvalitet og lever ikke op til hotelprisen.
Beliggenheden var perfekt - dejligt værelse hvor tingene fungerede. Fin rengøring - op til gange om dagen.
Meget venlig modtagelse og særdeles venlig servering ved morgenmaden. Sætter pris på den opmærksomhed, der præger personalet.
Hotellet var pænt, rent og nyrenoveret. Personalet var høftligt og hjælpsomt. Beliggenheden var suveræn.
God beliggenhed, venligt personale, Ikke mulighed for internet- dårlig morgenbuffet set i forhold til prisen
Super beliggenhed. Moderne indrettet. Fleksibel med ud-checkningstidspunkt Room-service bør kunne fås indtil senere på aftenen. Morgenmad på værelset kostede for meget ekstra.
Lækkert Hotel i centrum af Venedig, gå afstand til alle byens seværdigheder. Dejlige værelser og varieret morgenmad med frisk brød hverdag. Nyt spa, sauna og træningscenter i toppen perfekt at starte eller slutte en dag på sightseen med. Bedre aftaler med serværdigheder feks. gondoler eller taxi service, det bæger præg af aftalte meget høje priser
Alt var toppen - hvorfor er det ikke 5 stjernet ? Jeg har boet på en del 5 stjernet der ikke er så gode som dette.
Glimrende hotel, god beliggenhed, kun en gade fra Marcuspladsen, vil evt. bruge dette hotel ved besøg i Venedig igen
Hotellet har en meget fin beliggenhed i forhold til at bevæge sig rundt i hjertet af Venedig. Udsigt over Marcus Pladsen (ved tilvalg) - nemt at finde. Fra man træder ind af døre til hotellet bliver man bombaderet med tilbud om diverse aktiviteter. Ved nærmere eftersyn er de tilbud man får på hotellet væsentligt dyrere end når man selv opsøger - bl.a. sejlads i Gondol, spisning på hotellet m.v.
Godt, men restauranten var for lille til alle gæsterne, måtte spise i baren. Ændre billederne i borchuren, restauranten ligger på taget og har ingen udsigt. der er 3 værelser som har en terrasse.
Det var dejligt behageligt
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
Friendly, great service,comfortable room Difficult to find hotel
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
The hotel staff were cold and rude. The room service was very poor.
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Location ... close to San Marco Square Service was poor. Room facing is poor.
When we were checking-out the money for our staying the hotel took twice from my credit card.
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
Everythig was absolutely perfect!!!!!!!
fine hotel with fair price -
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
Location was great. Hotel was beautiful.
Godt hotel midt i centrum. Stille og roligt. Ok morgenmadsbuffet. Venligt og hjælpsomt personale.
det lokale islæt og den gode service fra personalet. den rigtig centrale beliggenhed lige ved siden af san Marco uden totalt kaos fra andre turister
Dejligt beliggende hotel med udsigt til gondolerne i Bacino Orseolo og tæt ved Markuspladsen internetopkobling fungerede ikke
den gode beliggenhed - behagelig og uhøjtidelig betjening
God central beliggenhed. På forespørgsel fik vi omgående leveret et tæppe. God sæbe på badeværelset. Priserne i baren var urimeligt høje.
Lille nem gåtur fra vandsporvognen. God og venlig modtagelse. Fin morgenmadsbuffet med dejlig kanaludsigt. Alt meget tilfredsstillende især til den gode rabatpris vi fik. Gratis internet station. Som overalt i Norditalien savnede vi rullebaner til kufferter på trapper dertil.
Beliggenheden mellem Rialtobroen og Markuspladsen. Rigtig god service. Fine værelser. Et myggenet for vinduerne.
Værelset var udmærket, men man følte sig lidt indelukket, da nabohusets væg var ganske nær vores vindue - dette er imidlertid ganske normalt i Venedig Nej
den venlige og hjælpsomme betjening ved skranken, det lækre badeværelse, den centrale beliggenhed ((+det smarte tv i spejlet)), den gode morgenmad, søde røde blomster på den gule mur vi kan ikke komme på noget
Excellent location - 3 minutes to San Marco, good services, spa facilities in other location (boat transportation to spa), expensive services (wireless internet - 20 Euro, restaurant dinner for two - 250 Euro)
Location, breakfast buffet ,view Non smoking room had smoke odors from neighbouring rooms. Problem was solved by room change however ,thanks to helpful staff
hotel staff was helpful in all regards. The room, view and breakfast lounge were nice. we had to leave :-)
Superb location, gorgeous terrace with fantastic view, good food and very friendly and helpful staff! Enjoyed our stay there very-very much! only the price..... :-)))
Very friendly and professional initial welcome. Helpful advice from concierge
Location and personal attention
Position is second to none. The restaurant very very good and the staff too and the food was top drawer Our view out of the bedroom window was a flat roof with lots of dead pigeons on view. very disapointing.
The location is excellent. The Staff were very helpful and cleaning service was excellent. Food was also delicious.
When making our plan to visit Venice we did not know that the place is an island. The sight of water scared us at first on arrival .It became fun and visit to wonderland. The hotel met our expectation as big and reputable shops are within easy reach. we enjoyed our breakfast which provided good scenery of Venice. Nothing
Profesionalism and kindness of staff.Location on Canal Grande 2 minutes walking distance from Canal Grande;
Hotellet ligger fint i forhold til alt i byen
Omgivelserne var rigtig gode, vi blev opgraderet til suiten, det var en oplevelse vi ikke havde regnet med, men nød i hele opholdet Lidt bedere brød til morgenmad, og lidt mere på buffeten
Beliggenhed. Personale taler vel engelsk. God rengøring af værelset. God servicering af værelset. Ensformig morgenmad. 2 madrasser i dobbeltsengen = revne i midten. Manglende mulighed for at printe i receptionen. Fik udstedt tur på 40 min med gondol, fik kun 30min.
Havde nok en forventet at værelset var større ( Billeder,beskrivelse, og oprendelig pris ),da det var bestilt som familieværelse (4 personer)
God standard til prisen. Helt nyt familierum med lækker indretning, godt badeværelse. Meget roligt område (midt i juli), Meget centralt beliggende for alt i Venedig Morgenmaden for så vidt god, men kaotiske forhold med for lidt plads til gæsterne og for lidt personale, så der mnglede hele tiden noget, mad, kopper juice kaffe osv
Venligt og imødekommende personale. Hurtig afhjælpning af problemer. Flot indretning, god morgenmad. Nej
Rigtig hyggelig bar. God morgenmad, med lækker frisk frugt. Venligt personale - de var meget friske på at hjælpe med diverse informationer om Venedig. OK størrelse værelse, selv om udsigten ikke var fantastisk. Hotellet ligger i den promenente del af Venedig, hvilket gør shopping og restaurant-besøg en del dyrere en andre steder i byen.
Fremragende beliggenhed, rigtig god morgenmadsbuffet, effektivt og venligt personale.
hurtig in og udtjek Alt for besværlig at samle Miles-and-more miles Award.. Hvilket gør at jeg fremover er ligeglad hvilket hotelkæde jeg bestiller hos
This is a gorgeous renovation of a historic palazzo done with great taste and design. The staff is outstanding, kind, helpful, efficient and go above and beyond. The food is way above the average, bountiful, available from 7-10:30. It is on a quiet canal in a peaceful square quickly accessible to direct service to the airport. Yet, within 5 minutes of all the major sites. The only bad points had nothing to do with the hotel or staff but with the Italian hotel industry bureaucracy. The hotel had just opened and the internet clearance had not come through. The staff went out of their way to make their computers available.
the location and staff were great. it was a challenge to get there because the water was high so had to walk with suitcases over several bridges with steps from the grand canal. good referrals for dining nearby. good breakfasts. room was small but clean
Staff were efficient and helpful although there was a problem with our room initially. yes , the hotel should have a clear sign outside as the hotel is difficult to find and the hotel road? number should be lit.
Excellent staff, very helpful Very good value for Venice hotel
The bedroom in our junior suite was enormous and beautifully presented in the traditional style of a Venetian Palazza. Our bathroom on the other hand was pokey and had no full sized bath. For a junior suite I would have expected more.
Excellent location. Very close to a pier with ferry stops, an easy walk to the San Marco area as well as Rialto Bridge. Our room was a junior suite, which slept 4 and was quite large. Marble floor, upholstered walls, artwork on the walls, it was very nice. Front door of the hotel is right on a canal, which meant the private boat we took to the airport was able to pull right up to the front door and pick us up, like a limo ride on water. Plenty of good restaurants in the area where the locals eat. Staff were a mixed bag. Soome were inattentive, but there was one dark-haired woman who was just fabulous. So nice, full of information and suggestions. I wish I had gotten her name. She worked the day shift. Breakfast was standard italian fare. no real complaints. Possibly their not having a printer to print out boarding passes on. Had to go look for an internet cafe.
Very nice and competent staff. Superb location. It is not really a four star hotel. Minimal room size. No available computer to use internet.
For people who like to discover Venice for some days, this hotel is perfectly located. Nearby a Vaporetto station with even a line which brings you directly to the airport. Within some minutes you can easily walk to Rialto bridge or Marcus square. And if you are hungry a great place to eat is just 50 meters away located at campo d'angelo - try restaurant 'acqua pazza'. The hotel is very charming and our room was just great. Fantastic to stay in this 'palazzo-room', especially the beautiful big Murano-lustre was just unbelievable! We loved to stay at this hotel with only less beds. The breakfast buffet was not refilled during the morning. Guests which arrive later in the morning don't have the same choice as guests which are enjoying the breakfast starting at 7 am. There is no computer available to check emails (for those who don't bring a laptop with you nor have a blackberry). Even the hotel is very 'small' the atmosphere is very impersonal, something which could be improved.
Very friendly and efficient staff There was a problem with the heating in our original room but we were moved to another room without any fuss - which is actually a good point!
Since we arrived to the hotel and were asked for our passports, they found out it was the day of my husband's and my birthday. They immediately sent a bottle of champagne and hors d'erves to our room. the young lady at the reception helped us with all of our reservations and was extremely nice. We had such a hard time finding the hotel, it doesn't even have a sign with the hotel name at all, but believe me....now that we know where it is, we will definetly go back to the same place, we loved it!!
Fremragende beliggenhed, meget tæt på Marcus pladsen. Nemt at finde. Rigtig god og varieret morgenmads buffet. Venligt og hjælpsomt personale, der taler godt engelsk. intet dårligt. Værelset var ikke super stort, men vist meget normalt når vi taler Italien. Airconditionen var svær at ændre på.
Fik dejligt værelse, som svarede til beskrivelsen på nettet. Desværre brød varmecentralen ned den første nat, som var meget kold, men de fik det fixet næste morgen, så alt var ok.
Pænt og rent med imødekommende betjening. Gammeldags og nydeligt møblerede værelse med en atmosfære svarende til omgivelserne i by og hotel.
Excellent service and hotel location. Constantly felt a part of Venice
Wonderful settings, excellent location, a beautiful building. Enjoyed the delicious "Corto Maltese" cocktail at the fabulous bar. The cost of the breakfast buffet at 110 euro per person a bit high to digest !
Meals on the balcony overlooking the Grand Canal and the location. No
Location & staff. The staff is excellent and very friendly. Cost.
location location location the hotel staff - do like they care but they really don't!
The position of the hotel is right in the centre and it takes nearly 3 minutes to st.Marks sqr. And also the private transfer from the airport was so comfortable.
The rooms were just like Venice itself - fairytale like. Our daughter aged 8 felt like a princess. Our room overlooked a rather ugly covered inner courtyard.
Great location, attentive staff and service was great. The bar menu on the terrace could have offered some more choice and was a little expensive but the views were amazing. Would have been nice to have some wine in the mini bar and maybe some spirits available.
Close to St Marks Very small room - breakfast pretty poor for the sort of money spent.
the location of the hotel the noise from the neighbouring alleys
Best location in Venice. Very cosy and beautiful hotel.
Located with easy walking distance from St. Mark's Plaza.
It is just beside San Marco and vaporettos. Its location is excellent. The hotel is also very clean and has a cozy atmosphere. The roof is very romantic and has a nice view. We stayed there as a family and like the hotel very much. It was the best among all we stayed in Italy. The breakfast was poor. There should be kinds of cheese and eggs.
Good location, relatively easy to find, good value for money, good fresh breakfast, they have umbrellas!!
location great, dog friendly, nice staff, internet access bathroom supplies not replenished for 4 days, dining room too small
The location was great, the ladies at the front desk were very helpful and friendly. We could hear the other guests in their rooms. It was too noisy for us. We didn't like getting woken up by hearing other TV's being turned on or the water being turned on in adjorning rooms. The breakfast area was only set up for 2 and we were a party of 3.
the location, good rooms but small
This hotel was ideally centrally located in Venice. It was beautifully decorated, the room was extremely comfortable, and the breakfast was very appetising. I do not have any complaints about the hotel, however tea making facilities would have been nice.
We love almost everything but take forever to get the room ready and breakfast not quite ready when we leave so we just skip it that Morning I would say we still gonna stay here next time but obviously not for someone who doesn't have much time to spare
Vældig god service i receptionen. God morgenmad. Perfekt beliggenhed. Hyggeligt.
Meget central beliggenhed. Rigtig god morgenmadsbuffet. Meget venligt, smilende og serviceminded personale, der dog ikke i alle tilfælde talte og forstod engelsk så godt. Forholdsvis små værelser med meget forskellige udsigter (brandtrappe, baggård vs. hovedstrøg og kanal). Nogen støj fra kanalen med megen bådtraffik, men også meget charmerende med mange gondoler. Generelt god oplevelse. Air condition som kan indstilles. Flere TV kanaler som ikke er synkroniseret til italiensk.
fremragende belilggenhed. et plus med egen anløbsbro. Vi havde to værelser en souite, hvilket var et stort plus. Receptionen talte godt engelsk og var hjælpsom
Personalet var meget venlige og imødekommende og morgenbuffeten var lækker og der manglede ikke noget.
rigtig god morgenmad, service og skøn udsigt fra værelset. nej.
Vi har boet på hotellet før og valgte det igen på grund af den fremragende beliggenhed i centrum og alligevel ikke på en alt for udpræget turistlokalitet. Også denne gang befandt vi os godt på hotellet.
Fine værelser med aircon. God seng. Nydeligt rengjort. Pænt funktionelt brusebadeværelse på værelse. Efter Italienske forhold var morgenmaden meget god varieret og rigelig.
Excellent location. Beautiful terrace overlooking the Canale Grande
Excellent hotel, wonderful location The staff particularly the restaurant wait staff, although very efficient, were a bit stuffy/arrogant... I found the concierge staff to also be arragant...
Very impersonal, staff most unfriendly, you ask what did I like best? Nothing, would never stay there again
The bathroom was amazing! Although check in and check out was at the Monaco & Grand Canal front desk, apparently the lower the room price the further away from the main hotel you are. I was actually escorted to another buidling a few blocks away. Kinda weird. And internet access is ridiculously expensive. And no wifi.
The location of your hotel was perfect, the design grand, our room beautiful, comfortable, well-appointed and luxurious. The rain.
Placement Poor breakfast (coffee/tea and sweets)
The courtisy of the staff (espetially the breakfast staff remembering our drink requirments).The consiarge`s for there help and efficientsy The only fault we could find was that the room showed evidence that it had not been used for soom time.
Very friendly staff
Nothing -- They put us in a small hotel about a block from the main hotel. I had a written confirmation for a rate and when I checked out they charged 50% more. The cost for a water taxi they scheduled turned out to be 80% more than quoted at the time of reservation.
Breakfast on the terrace by the Grand Canal The fact that the annexe is further away than they say which I found out from reveiws after I booked and although I emailed them to ask them to improve the room as it was my Fiancees 50th Birthday treat, they didn't bother to improve the room or do anything to note that it was her 50th birthday (unlike the hotel in Rome that I was taken to for my 50th) also their was no iron available and an 8 euro charge to launder a clean shirt is very excessive as were most of their prices.
I liked the attentiveness and personal service which was given.Also the fact we were offerred an upgrade on arrival because our allocated room was not ready was a great bonus. Nothing
The facility was fabulous from the roof top dinning to the room itself. The staff was very helpful and polite at all times. The check in staff which seem to be managers is shared with the main hotel and this led to an extended check wait. This comment should not deter anyone from staying here is an outstanding hotel
Excellent service by staff Room rate (price)
A delightful room and facilties with very helpful and courteous staff in a beautiful city. The jacuzzi on the roof had wonderful views no it was great
The beautiful restaurant by the canal and especially our lovely balcony overlooking Venice There was no wine in our mini bar and we always like to have a glass of wine in the evening when changing to go out.
With the fear of Bed bugs these days, I was very concerned, before arriving, but once we arrived and went to our room my concerns were totally diminished. The room was immaculate. no there wasn't anything I didnt like.
Location; luxurious design of the rooms; restaurant; roof terrace - absolutely outstanding view over the city
We were supposed to be in the Palazzo bauer 2 but instead we were in the Bauer in a very old and sad room!!! Really desappointed