Hoteller i Venedig i nærheden af Procuratie Nuove

the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing

comfort and design of the room,view breakfast is too expensive

Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive

Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.

Location ... close to San Marco Square Service was poor. Room facing is poor.

When we were checking-out the money for our staying the hotel took twice from my credit card.

The staff was very rude. Not the standard for a 5 star hotel.

Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen

The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.

The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.

The hotel staff were cold and rude. The room service was very poor.

Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.

This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.

Beliggenheden var perfekt - dejligt værelse hvor tingene fungerede. Fin rengøring - op til gange om dagen.

Location is very good. It is a expensive hotel, the service was not very nice with the exception of concierge, that they did a great gob. The shower was leaking water so every time you use it, there was water all over the restroom, the hair dryer did not work, Just details that you take for granted at that price range hotels.

If you like the boutique looks with no essence; then you will not mind this hotel. Nothing really works and the staff don't know how to fix it. ,If you like the looks and

Personalet var meget venlige og imødekommende og morgenbuffeten var lækker og der manglede ikke noget.

Meals on the balcony overlooking the Grand Canal and the location. No

location location location the hotel staff - do like they care but they really don't!

Lille nem gåtur fra vandsporvognen. God og venlig modtagelse. Fin morgenmadsbuffet med dejlig kanaludsigt. Alt meget tilfredsstillende især til den gode rabatpris vi fik. Gratis internet station. Som overalt i Norditalien savnede vi rullebaner til kufferter på trapper dertil.