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Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Location was great. Hotel was beautiful.
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
When we were checking-out the money for our staying the hotel took twice from my credit card.
fine hotel with fair price -
Everythig was absolutely perfect!!!!!!!
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Location ... close to San Marco Square Service was poor. Room facing is poor.
God beliggenhed mellem Rialto og St.Markus pladsen. Nem at finde og ligger lige ved to små kanaler. Top service, især blev håndklæderne skiftet dagligt. Intet at klage over!!
Beliggenheden var perfekt - dejligt værelse hvor tingene fungerede. Fin rengøring - op til gange om dagen.
Lækkert hotel, med optimal placering, godt værelse, morgenmad lidt kedelig, men alt i alt ok
Beliggenhed særdeles god.Hotelpersonalet imødekommende og venligt. Morgenmaden af middel kvalitet og lever ikke op til hotelprisen.
Hotellets indretning og beliggenhed samt det at opholde sig i ophodsstue med udsigt til kanalen lige uden for vinduerne.
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
The hotel staff were cold and rude. The room service was very poor.
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
Friendly, great service,comfortable room Difficult to find hotel
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
Excellent location - 3 minutes to San Marco, good services, spa facilities in other location (boat transportation to spa), expensive services (wireless internet - 20 Euro, restaurant dinner for two - 250 Euro)
Location, breakfast buffet ,view Non smoking room had smoke odors from neighbouring rooms. Problem was solved by room change however ,thanks to helpful staff
hotel staff was helpful in all regards. The room, view and breakfast lounge were nice. we had to leave :-)
Very friendly and professional initial welcome. Helpful advice from concierge
Location and personal attention
When making our plan to visit Venice we did not know that the place is an island. The sight of water scared us at first on arrival .It became fun and visit to wonderland. The hotel met our expectation as big and reputable shops are within easy reach. we enjoyed our breakfast which provided good scenery of Venice. Nothing
The location is excellent. The Staff were very helpful and cleaning service was excellent. Food was also delicious.
Profesionalism and kindness of staff.Location on Canal Grande 2 minutes walking distance from Canal Grande;
Position is second to none. The restaurant very very good and the staff too and the food was top drawer Our view out of the bedroom window was a flat roof with lots of dead pigeons on view. very disapointing.
Superb location, gorgeous terrace with fantastic view, good food and very friendly and helpful staff! Enjoyed our stay there very-very much! only the price..... :-)))
Lækkert Hotel i centrum af Venedig, gå afstand til alle byens seværdigheder. Dejlige værelser og varieret morgenmad med frisk brød hverdag. Nyt spa, sauna og træningscenter i toppen perfekt at starte eller slutte en dag på sightseen med. Bedre aftaler med serværdigheder feks. gondoler eller taxi service, det bæger præg af aftalte meget høje priser
Alt var toppen - hvorfor er det ikke 5 stjernet ? Jeg har boet på en del 5 stjernet der ikke er så gode som dette.
Super beliggenhed. Moderne indrettet. Fleksibel med ud-checkningstidspunkt Room-service bør kunne fås indtil senere på aftenen. Morgenmad på værelset kostede for meget ekstra.
Personalet var meget venlige og imødekommende og morgenbuffeten var lækker og der manglede ikke noget.
Meget central beliggenhed. Rigtig god morgenmadsbuffet. Meget venligt, smilende og serviceminded personale, der dog ikke i alle tilfælde talte og forstod engelsk så godt. Forholdsvis små værelser med meget forskellige udsigter (brandtrappe, baggård vs. hovedstrøg og kanal). Nogen støj fra kanalen med megen bådtraffik, men også meget charmerende med mange gondoler. Generelt god oplevelse. Air condition som kan indstilles. Flere TV kanaler som ikke er synkroniseret til italiensk.
fremragende belilggenhed. et plus med egen anløbsbro. Vi havde to værelser en souite, hvilket var et stort plus. Receptionen talte godt engelsk og var hjælpsom
Vældig god service i receptionen. God morgenmad. Perfekt beliggenhed. Hyggeligt.
rigtig god morgenmad, service og skøn udsigt fra værelset. nej.
Excellent service by staff Room rate (price)
Location; luxurious design of the rooms; restaurant; roof terrace - absolutely outstanding view over the city
A delightful room and facilties with very helpful and courteous staff in a beautiful city. The jacuzzi on the roof had wonderful views no it was great
The facility was fabulous from the roof top dinning to the room itself. The staff was very helpful and polite at all times. The check in staff which seem to be managers is shared with the main hotel and this led to an extended check wait. This comment should not deter anyone from staying here is an outstanding hotel
The beautiful restaurant by the canal and especially our lovely balcony overlooking Venice There was no wine in our mini bar and we always like to have a glass of wine in the evening when changing to go out.
With the fear of Bed bugs these days, I was very concerned, before arriving, but once we arrived and went to our room my concerns were totally diminished. The room was immaculate. no there wasn't anything I didnt like.
I liked the attentiveness and personal service which was given.Also the fact we were offerred an upgrade on arrival because our allocated room was not ready was a great bonus. Nothing
The rooms were just like Venice itself - fairytale like. Our daughter aged 8 felt like a princess. Our room overlooked a rather ugly covered inner courtyard.
location location location the hotel staff - do like they care but they really don't!
Location & staff. The staff is excellent and very friendly. Cost.
Excellent service and hotel location. Constantly felt a part of Venice
Great location, attentive staff and service was great. The bar menu on the terrace could have offered some more choice and was a little expensive but the views were amazing. Would have been nice to have some wine in the mini bar and maybe some spirits available.
Wonderful settings, excellent location, a beautiful building. Enjoyed the delicious "Corto Maltese" cocktail at the fabulous bar. The cost of the breakfast buffet at 110 euro per person a bit high to digest !
The position of the hotel is right in the centre and it takes nearly 3 minutes to st.Marks sqr. And also the private transfer from the airport was so comfortable.
Meals on the balcony overlooking the Grand Canal and the location. No
Lille nem gåtur fra vandsporvognen. God og venlig modtagelse. Fin morgenmadsbuffet med dejlig kanaludsigt. Alt meget tilfredsstillende især til den gode rabatpris vi fik. Gratis internet station. Som overalt i Norditalien savnede vi rullebaner til kufferter på trapper dertil.
den gode beliggenhed - behagelig og uhøjtidelig betjening
Dejligt beliggende hotel med udsigt til gondolerne i Bacino Orseolo og tæt ved Markuspladsen internetopkobling fungerede ikke
God central beliggenhed. På forespørgsel fik vi omgående leveret et tæppe. God sæbe på badeværelset. Priserne i baren var urimeligt høje.
A little bit of luxury!! The interior design was beautiful, the bar/restaurant and bedrooms all were beautifully kept with lovely little details, particularly liked the complimentary drinks and amazing nibbles on arrival! The bed was very comfortable and liked the luxury linen sheets to! Overall a fantastic small boutique hotel.
I liked the style of the hotel; it so modern. I also liked the cleanliness of the hotel. The room was so small and narrow, and the food although was expensive but was not so good.
Perfekt beliggendehed lige ved St. Angelo vaporettostoppestedet og helt tæt på Canal Grande. Skøn bagvedliggende lille have. Virkelig god morgenmad. Gratis internetadgang.
Det er et hotel jeg vil besøge igen hvis jeg er på de kanter, lige ud til kanalen, 20 meter fra afsætningsted, og en hotelstandart der er helt i top. Der er ikke nogle.
meget central beliggenhed med rigtig fin udsigt, god morgen buffet inkluderet i prisen, stort godt værelse med et strøg af luksus og flot møblering(men det var jo også vort valg). Desværre ikke adgang til tagtereassen som lovet på hotellets hjemmeside. Det var sådan set OK, men den oplysning bør nok revideres.
beliggenheden og den gode service nej
Hotellet har perfekt beliggenheh,lige ved vandbusstop.Morgenbøffe med stor udvalg med udendøres have.Hotellet generalt er meget ren. Lidt støj fra kanal traffiken.
den venlige og hjælpsomme betjening ved skranken, det lækre badeværelse, den centrale beliggenhed ((+det smarte tv i spejlet)), den gode morgenmad, søde røde blomster på den gule mur vi kan ikke komme på noget
Beliggenheden mellem Rialtobroen og Markuspladsen. Rigtig god service. Fine værelser. Et myggenet for vinduerne.
Værelset var udmærket, men man følte sig lidt indelukket, da nabohusets væg var ganske nær vores vindue - dette er imidlertid ganske normalt i Venedig Nej