Fordele: "The plane condition."
Ulemper: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Fordele: "Boarding was efficient and the crew were nice."
Ulemper: "the seating is horrible. it was the tightest seating I've ever experienced."
Fordele: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Fordele: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Ulemper: "Nothing,just the seats. Cleanliness was perfect"
Ulemper: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Ulemper: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Fordele: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Ulemper: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Ulemper: "Everything was OK"
Ulemper: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Ulemper: "The plane is so old..,"
Fordele: "Friendly crew"
Ulemper: "Can’t think of anything"
Fordele: "Very professional"
Ulemper: "Lost luggage"
Fordele: "Nice staff and no delay"
Ulemper: "Instead of crisps maybe a bit of cheese or crackers"
Ulemper: "They left my bag off the plane. Ridiculous."
Ulemper: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Ulemper: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Fordele: "Cabin facilities"
Ulemper: "They didn’t bring one of my bags"
Fordele: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Ulemper: "If I knew how to recline my seat earlier. I did try several times"
Fordele: "Friendly staff"
Ulemper: "Security check at gate; No priority"
Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"
Ulemper: "Dårlige høretelefoner"
Fordele: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Ulemper: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Fordele: "Gaps between seats are very narrow."
Ulemper: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"
Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"
Fordele: "Crew was very friendly. Nice that wine was served without charge."
Ulemper: "Announcements from the cockpit were hard to hear. Food has been better in past."
Fordele: "Staff very pleasant"
Ulemper: "Evening snack was not the greatest breakfast was pretty food"
Fordele: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Fordele: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Ulemper: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Fordele: "I slept pretty much the whole time"
Fordele: "Nice to have a wrap for the snack."
Ulemper: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Ulemper: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Fordele: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Ulemper: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Ulemper: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Fordele: "Service, technology"
Ulemper: "Could not print by boarding card and was not allowed to board in Amsterdam"
Fordele: "Premium economy service was good."
Ulemper: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Fordele: "Boarding was quick, Flight on time....just a regular service and plane"
Ulemper: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Ulemper: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Fordele: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Fordele: "Wider seat than most business class"
Ulemper: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Fordele: "I really like the spaciousness, the plug ins and general service"
Ulemper: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Fordele: "great choice of entertainment content, friendly crew"
Fordele: "Everything - Checkin, crew, food, entertainment"
Ulemper: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Ulemper: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Fordele: "quick boarding, responsive Airline stewardess, very polite."
Ulemper: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Ulemper: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
No covid safety. Keep distance apparently don’t count when you onboard or in the bus from gate to/from plane. Could hardly move. And late again, again, again. Seems to be the new norm.
Fordele: "The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process."
Fordele: "On time travel. Check In Staff were kind and engaging."
Ulemper: "On flight staff were minimally attentive. Food was mediocre."
Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."
Ulemper: "SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled."
Fordele: "service was great flight was on time luggage came on time"
Fordele: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."
Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."
Ulemper: "Missed connecting flight from Copenhagen to Geneva since flight from Newark left over an hour late.. They booked me on a flight to Zurich and then to Geneva. Had a connection to France booked separately that I had to move."
Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."
Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."
Fordele: "The 7 hr trip to Copenhagen was rough. The seats are too close together. My knees hit the seat in front of me even without reclining. When the seat in front of me reclined the tv screen was 6” away from my face. It was next to impossible to get out of the seat."
Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"
Ulemper: "The flight was more than one hour delayed."
Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."
Ulemper: "Rude crew, and apparently now you only get one free nonalcoholic drink in Economy for an 8 hour flight."
Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Expensive rates on luggage"
Ulemper: "Crew not very friendly."
Fordele: "Everything. Nothing ever goes wrong when I fly SAS which is why I seldom don't. And if something does go wrong their manners and spirits are high and they make sure everyone is still happy and comfortable. Best service in the airline industry."
Ulemper: "I like everything."
Ulemper: "On the flight Copenhagen to WAW only one cup of water per passenger..?????....."
Fordele: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Fordele: "We were eventually rebooked in the class we paid for."
Ulemper: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."
Fordele: "Easy kiosk check in, baggage drop off, good service."
Ulemper: "No advance discussion about emergency exit row seating requirements, and we were not allowed to even have a paperback book to read in this row. The flight was full and boarded, so not able to change seats."
Fordele: "I had a window seat with a view of New York City as we flew North."
Ulemper: "The sound quality of the earphones was so poor that I could not understand most of the dialogue of the film that I watched."
Ulemper: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."
Ulemper: "The flight arrived an hour late."
Ulemper: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."
Ulemper: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"
Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."
Fordele: "Clean plane, decent food"
Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."
Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"
Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."
Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."
Fordele: "People were nice"
Ulemper: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."
Fordele: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Ulemper: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."
Ulemper: "So many delays and lost luggage. The craziest was leaving Manchester. I was supposed to have 30 minutes after leaving security at Manchester and would have done if they hadn't decided to board early. That's ok but then we sat on the plane waiting which resulted in leaving later than the original time of departure and therefore a large run for my connection at Copenhagen. Was badly organized clearly."
Fordele: "they were quick and apologetic"
Ulemper: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."
Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"
Fordele: "Boarding process was lovely, flight attendants were very nice, very smooth flight"
Ulemper: "Uncomfortable seats, somewhat small for a 6-foot+ tall person to fit, especially legroom"
Fordele: "Flight was fine, service good, and our seat choice excellent."
Ulemper: "We left an iPad on board in Copenhagen and found that there was no way to inform SAS!"
Fordele: "fast boarding"
Ulemper: "uncomfortable seats"
Ulemper: "Business class ticket and traveled just like economy. Never advised when booking no business class. Boarding was like a stampede."
Hvorfor kan jeg dog ikke ændre mit sæde? Tåbelig stewardesse.
Fordele: "WOW went out of business before our flight, and Kiwi handled our transfer very poorly, promising things they never delivered. Agents in Prague were infinitely more helpful and straight forward."
Fordele: "Will never fly Norwegian again. They are price gaugers"
Ulemper: "A little more flexibility with luggage - I was 1.5 kilos overabv they forced me to pay $100 for a whole new checked luggage."
Fordele: "Economical premium class with some nice benefits (airport lounge access, larger seats, etc."
Ulemper: "Disorganized check in and boarding process. Two gate changes occurred which meant lots of people trudging around the airport."
Ulemper: "機内食 35ユーロのコスパが全くない"
Fordele: "boarding was easy as the airplane had three rows of three seats and the attendant showed us were to go."
Ulemper: "Entertainment. I was not aware that i would have to purchase headphones to enjoy the in flight entertainment. i ordered a meal months before when i booked my ticket. During the flight, i didnt receive my meal nor was made aware how to receive it once on the plane."
Fordele: "I am a over weigth and is ok for slim people"
Ulemper: "Few space for wide"
Fordele: "Excellent, first time."
Ulemper: "Nothing in particular. I've had long delays with Norwegian but not this time."
Fordele: "Needed to check in bags 24 hrs before the flight and do it online otherwise you have to pay $100 at the airport instead of the normal $35. It was extremely difficult to even tell if I needed to pay for checked luggage at all, when I tried to login to checkin I got an error that said "A technical error has occured""
Ulemper: "Baggage fees are a total scam. $35 over 24 hours ahead of the flight paid online or $100 at the airport. No where does the ticket tell you this."
Fordele: "On time departure and arrival. Friendly staff."
Ulemper: "Even water is for sale, but to be expected for a budget airline."
Fordele: "Super nice clean plane Friendly accommodating attendance"
Ulemper: "Norwegian did not offer information about which terminal the flight was departing from."
Fordele: "Norwegian offers great prices and is pretty transparent regarding their extra fees"
Ulemper: "I didn't like the check in process from CPH to LAS. It could have been better organized"
Fordele: "Check in was prompt, and easy. Boarding was quick and on time. Staff was pleasant. I don't know why they get bad reviews, their guidelines are easy to follow, and I've been lucky enough to have no problems with them yet."
Ulemper: "The seats are a bit crammed, but manageable"
Ulemper: "I would definitively avoid using this airline again. Multiple fctors. One kf them is the poor attending by the crew. Really bad service, water..3$?? Blanket 5$?? If you dont pay for food before your flight, crew totally ignores you when the deliver. They should offer a cup of water as minimum"
Fordele: "Good staff. Clean aircraft."
Ulemper: "austerity style seats with a stick for an armrest."
Fordele: "Getting off the plane"
Ulemper: "Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again."
Fordele: "TVs for each person, good reclining seats, comfortable, nice crew"
Ulemper: "Ran out of some food options"
Fordele: "Almost nothing"
Ulemper: "Flight late by 3 + hours"
Fordele: "Flying in a Boeing 787, flight was on time, crew was very professional, more comfortable than legacy airlines."
Ulemper: "Cabin was cold, drinks, meals, services were bare minimum"
Ulemper: "My baggage was lost"
Fordele: "Self check-in and boarding procedures Seat spacing"
Ulemper: "Mobile App could be better Amenities"
Fordele: "Delayed flights from US to Copenhagen, missed connection bt minutes and it took me THIRTY additional hours to get to my destination from original anticipated arrival time."
Fordele: "Best kind of flight, uneventful. Plenty of leg room. Would definitely fly with Norwegian again."
Fordele: "787 dreamliner was ok"
Ulemper: "$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free...."
Ulemper: "Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night."
Fordele: "It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight."
Ulemper: "Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board."
Fordele: "The airplane itself is lovely."
Ulemper: "The entertainment selection. More Norwegian and Scandinavian choices would be nice."
Fordele: "That I had a whole row to myself...thanks for not overbooking?"
Ulemper: "Baggage fees No complementary meal(s) No instruction on having to recheck baggage at layover airport SERIOUSLY!?"
Fordele: "Friendly attendants, comfortable seats, individual entertainment consoles at every seat."
Ulemper: "I'm trying to solve that issue but their is no help . I was going to the airport before 3 hours but my car start acting weird and I got over heated . I called taxi and I went to the front disc airport at 9:55 pm and their is no one at the front disck to help me . I called Norwegian air line but they said .they cannot put me on another flight . And I have to call kayak . Can you please call me at 3215574277"
Fordele: "I loved the flight"
Ulemper: "Paying for water is somewhat strange"
Fordele: "Not very full flight so lots of room. The free wifi is great"
Ulemper: "Late departure"
Fordele: "Price was competitive, plane is new."
Ulemper: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."
Fordele: "We took the flight from Stockholm to Copenhagen so its only an hour no food but they did serve drinks. Boarding was quick and easy and everything went very well"
Ulemper: "Spacious and comfy. Glad everythibg was on time."
Fordele: "Easy boarding process"
Ulemper: "Very cramped plane with small seats and no leg room. Extremely high charges to check a bag at the airport which were not communicated when booking through Kayak."
Fordele: "fast check in & baggage drop, on board wifi"
Ulemper: "Wifi is only available up in the air with a very slow connection! No free beverages"
Fordele: "This was my first time traveling with Norweigan. Beautiful new Dreamliner, pleasant flight attendants, value for money free wine with dinner."
Ulemper: "On a long haul flight such as this, pillows and blankets should have been offered."
Fordele: "Happy to have free wifi onboard"
Ulemper: "To get onto the plane, there were shuttles the plane that took longer than necessary. More a problem with airport than the plane."
Fordele: "Delay of 1/2 hour which is the shortes imate delay on 3 Norwegian flights in 3 weeks."
Ulemper: "No leg room on plane. No boarding process. Food at a fee including water. Furthest gate from terminal. No connection information. No ground staff to address delay of next plane."
Fordele: "Seats had more legroom because magazine section is mounted higher on seat. Able to check 1 bag at no extra cost"
Ulemper: "The luggage weight limit--22.5 kg is better suited to us especially when we stay a month or so cruising."
Fordele: "Theta to Copenhagen was a really nice plane with a lot of room."
Ulemper: "No complimentary beverage :("
Fordele: "Take off was great, smooth."
Fordele: "Giving the short (expected) seat pitch, the recline that also moves forward the seat bottom is always great. (I don't understand why more budget-carriers don't use these, as the design has been available for decades!!) Thanks, Norwegian!"
Fordele: "The entertainment choices were good. The crew was as accommodating as they could be."
Ulemper: "Snack Bar staying closed for the first 2-3hours of the flight while people who ordered ahead got slowly served sucks. I tried to go online and order a meal ahead of the flight but the option wasn't given (if it was, it wasn't clear). There is room for improvement in this matter."
Fordele: "Your staff was friendly. The seats were comfortable. The good was awesome."
Fordele: "The crew was great - very friendly and attentive. Good movie selection."
Ulemper: "You have to pay extra for almost everything! Blanket, headphones, and even water! There are no pillows. The seats are close - very little room."
Der var ikke på noget tidspunkt styr på at vi havde købt priority selv vi fulgtes med en handicappet. Hverken frem eller tilbage. Heller ikke når vi spurgte ind til det.
Alt for lidt information i forbindelse med boarding. Hvorfor man står og venter, hvor længe man skal vente, og når man er nået igennem boarding, hvorfor man så venter midt i en gang bag en låst dør i yderligere 20 minutter uden at vide hvor længe det skal stå på
Flyet var forsinket fra Birmingham. Hvis det havde været rettidigt havde bedømmelsen været bedre.
Det var en god flyvetur. Flyet var i god tid, og ankom til destinationen før tid.
Det er dejligt, at der er mere benplads. Trykket i kabine var godt, så man ikke fik ondt i ørerne ved landing. Eneste minus - der var meget varmt i flyet.
Besætningen var fantastisk når det kom til at få styr på bagage, men selve firmaet føles som en scam. Vi skulle betale 55 euro pr person fordi vi kom 2 minutter forsent til check in. Og begge vores afgange var en helv time forsinket. Hver gang man kiggede på sit boardingkort eller andet info på deres app bliver man bombet med advarsler om bagage størrelse, forsikringskøb, pladsvalg etc. Det føltes meget tungt og drænende som som rejsende.
Både turen til Barcelona samt turen fra Barcelona var forsinket, og årsagen var ukendt eller ikke forståelig, da purserne taler utydeligt.
Det var godt pris og kort tur
Fløj til tiden. Plads til håndbagagen i kabinen
fly var ok, men afgang fra virkelig snavset, snusket, graensende til ulaekker lufthavn
Fordele: "Quick boarding and arrived early."
Ulemper: "The seat was very very small for an average size human and the seat belt was on max.. No social distancing between seats"
Ulemper: "Depart on time."
Ulemper: "Significant delay, poor AC"
Ulemper: "40min delayed flight"
Fordele: "Best flight for what I needed, the time was perfect, cost was good. It was on time and everything went smooth."
Ulemper: "Well, small plane, cheap flight. Seats small and crowded. There was not even a place to put my water bottle. But for a short flight at the right time, it's fine. Crew made all kinds of announcements and sales pitches, bit annoying when you are trying to sleep."
Fordele: "The flight was fine, we arrived safely."
Ulemper: "All the “sales pitches.” Hard landing."
Ulemper: "Flyet var så forskinket at jeg mistede mit fly til København"
Ulemper: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."
Fordele: "That it was short"
Ulemper: "It’s almost impossible to understand the options for boarding, seat assignment and luggage. What can you pay for and what you get is confusing."
Fordele: "Prisen. At vi landede planmæssigt."
Ulemper: "At gaten ligger i Finger F - man skal gå 10-15 min. At kabinetrolleys koster ekstra - med en masse administrativt bøvl til følge ved gaten = ekstra ventetid. At flyene er skrabet - der er intet net til opbevaring. At kabinepersonalet taler utroligt dårligt engelsk, så man ikke forstår, hvad der bliver sagt over højttaleren."
Ulemper: "Very cramped and hot in The plane."
Ulemper: "Need a pocket at the back of the seat!"
Fordele: "Besætningen var søde."
Ulemper: "Flyet var meget forsinket. Vi havde prioritet, men blev gennet ud til at stå ude i den bidende kulde i 30 min og vente på at flyet fik læsset passagerer af. De kunne bare have holdt os inde indtil vi kunne boarde. Det var super nederen. Vi sad foran og kunne ikke få varmen pga alle de folk der skulle ind, som ikke kunne gå ind bagfra - det ville sige alle skulle igennem fronten og det tog også rigtig lang tid. Så alt i alt en dårlig oplevelse!"
Fordele: "Vi kom frem..."
Ulemper: "Flyet var så forsinket at vi ikke nåede flyet til Budapest, vi er derfor strandet i Berlin til næste dag, vi har ikke noget sted at sove eller være og vi måtte bruge over dobbelt så mange penge på nye flybilletter. Derudover går det ud over vores uddannelse, for det er vores studietur I har ødelagt."
Fordele: "At least we arrived at our destination intact."
Ulemper: "Cabin attendant (male, manning the aft galley) bumped into my knee while rushing down the aisle, and stopped to yell in my face -- I was asleep at the time. 0/10 will not fly Ryanair again."
Ulemper: "the flight was 5 h late. unhelpful information during the delay."
Ulemper: "It was our first trip with Ryanair and it is really low low cost, compared to Norvegian and other low cost airlines. Never again - first and last time...."
Fordele: "I think the crew were ok. But I didn't need them for anything. I guess I'm happy they were not rude or miserable themselves. They seemed upbeat which was the only positive thing about this whole trip. Plus I think the pilot stepped on it, cause I think travel time was less than what was planned (I might be missing taxiing time though, so not sure)."
Ulemper: "Well, I can't say I wasn't entirely expecting this. There was over an hour and half delay. Nothing announced. We were in the dark. The plane didn't arrive on time, nothing announced. Boarding was delayed, nothing announced. When boarding was complete, there was an indefinite delay that was only announced quite a bit later. Anyway, the whole experience, including naming Charleroi airport as "South Brussels" is not something I intend to repeat."
Ulemper: "Fly forsinket. Boarder folk med prioritet til at stå og vente i gangen. Flyet var end ikke landet endnu da vi begyndte boarding. Efter ca25 minutter blev vi lukket ud på pladsen til flyet men blev stoppet igen og stod der i godt 20 minutter inden vi kom ombord. Sammenlagt forsinket 1 time."
Fordele: "The flight was delayed. No one took charge of boarding. Passengers talked over announcements."
Fordele: "If you are flying Iceland air it's for the great value, the friendly and courteous crew, and the chance to see the Icelandic landscape from the air. We did not try the food for sale."
Ulemper: "Boarding and transfers in Reykjavik can be quick and chaotic, leaving little to no time for the food purchases and bathroom stops you probably need. Also don't plan on having access to a large selection of current entertainment. Plan ahead."
Ulemper: "Boarding was late and slow"
Fordele: "The staff was kind and very helpful"
Ulemper: "The fees for if you forgot to check-in online was a bit ridiculous..."
Fordele: "The actual flight is thirty minutes and low cost"
Ulemper: "No information poor communication. Boarding delayed for no reason and then we were unable to take off for almost two hours because supposedly air controllers' restriction on starting their engines? It almost seemed as if it was an opportunity to sell food and drinks onboard"
Ulemper: "Der var ingen informationer om flyet var forsinket, så alle stod og var forvirret. Vi spurgte personalet omkring gaten men de havde ingen informstioner :-/"
Fordele: "Just everything was so easy and straight forward. No issues and no hassles"
Fordele: "Got me to Barcelona with time to spare."
Ulemper: "Realized I could've taken my baggage on board and stored it overhead after I watched larger bags than mine stored over head. I was given the impression I had to pay baggage fee."
Fordele: "it was on time mostly, affordable, and allowed two carry on bags."
Ulemper: "the forced printing of my boarding pass which I didnt have overseas and couldn't use the app forcing my friend to print it out at work."
Fordele: "The two seats next to me on the plane were vacant, so I was able to spread out and pretend I was in first class."
Ulemper: "They have you stand in line 30 mins before the flight. By the time you board the plane, you're stiff and unhappy."
Fordele: "Fairly quick and efficient service"
Ulemper: "It was a cramped and dated plane"
Fordele: "Price Ryanair app - inuitive and easy to use. Liked the app boarding pass - easy to read - good overview. Seats comfortable Breakfast deal was suffiecient - tasty. Arrived on time. Fa´s were pleasant"
Ulemper: "Gate agent at CPH did not direct us into the Prioritery Que. And it was not clearly marked. Had to stand in the rain on the steps to the aircraft waiting to get onboard. FA´s didnt have enough spare change on both flights and had to come by later to give me the due amount. Inflight announcements were not audible. The taped one´s were pretty bad. Wish they flew to Stansted or Southend - instead of Luton, which is a maze of corridors."
Fordele: "The flight and the crew was great and it was a really great flight. It was only a 2 hr flight so I did not eat and there wasn't any entertainment."
Ulemper: "SO MANY HIDDEN FEES!! I expected to pay for my bags but didn't know I would have to pay for my boarding pass or the seat as well!"
Fordele: "Half boarded from front and half boarded from back,so took less time getting on plane. Crew friendly. helpful."
Fordele: "What staff they do bother to hire try their best with the little they are given."
Ulemper: "Online chat confirmed I'd paid for a checked bag, but had to pay again. One check-in employee, long line. Flight gate changed abruptly. Much standing in line, as though all the chairs had been stolen."
Fordele: "the fact that they took me from one place to another"
Ulemper: "i felt lied to and cheated by the exorbitant bag fees. nowhere did they state a single bag would cost this much money. last time i'll use Ryan air."
Ulemper: "Starting from checking in. There was one guy checking in all the baggage for 100 odd people in line. We wasted almost 45 mins just to check the baggage in. We already had checked in and had the boarding pass. Even on plane they charged for water. Seats were extra too. Old plane and was rattling all over with ugly colors."
Fordele: "Nothing at all"
Ulemper: "If you like being herded as cattle then be my guest to fly this airline. I would gladly pay more for a better flying experience where there is sufficient staff to help you with your trip. Flight was delayed over 45 minutes because the pilot stated they did not have enough Ryanair ground support staff at the airport. Seriously? I am not a complainer but when a company does not perform and provides below industry standards, it needs to be reported so others are informed."