Forsinkelse fra Beirut. Tasken nåede ikke med
Fordele: "Nice crew"
Ulemper: "More comfortable seats"
Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"
Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"
Fordele: "Comfy seat."
Ulemper: "Plane was late, crew was surly."
Fordele: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Ulemper: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."
Ulemper: "The in-flight snack - choice of two disappointing sandwiches."
Fordele: "Nice smooth and organized flight"
Ulemper: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"
Fordele: "Seat was comfortable and cool."
Ulemper: "Everything else"
Ulemper: "Maden er kedelig og der var ingen valgmuligheder."
Fordele: "Seat had spacious leg room entertainment was very good"
Fordele: "It was very smooth, the connection was great, boarding went easy, service was nice."
Ulemper: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."
Fordele: "Flight crew and food was wonderful."
Fordele: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Fordele: "The flight was very pleasant. The flight attendants were also very nice."
Ulemper: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."
Ulemper: "Everything, lost luggage and missed flights because of flights not making their time."
Ulemper: "There was no drink service because of “turbulence”. I did not notice any turbulence."
Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"
Fordele: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Ulemper: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."
Fordele: "The staff were all super helpful and friendly! Pleasure to fly with!"
Fordele: "All was good."
Ulemper: "All was good."
Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"
Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"
Fordele: "Great service and food."
Ulemper: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."
Fordele: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"
Ulemper: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."
Fordele: "I liked the food."
Ulemper: "Staff was rude"
Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Fordele: "Nothing special just a typical early morning domesric flight no entertainment on board food was a tad bit better going back to the states then coming to europe and at least we boarded at the gate not like when we flew Frankfurt athens where we took a bus like we were in the 80s like cattle that was embarrassing at this time and age"
Ulemper: "Just happy to have made it safely but nothing special to boast"
Fordele: "The staff was helpful and courteous"
Fordele: "The food and the crew were great! We were more than 450 people on that flight."
Ulemper: "My tv screen froze 3 hours into the flight so I could not watch anything. Space is so tight for such a long flight. The aircraft was a brand new Airbus and next to me there was a rip on the wall cover. I could see what is underneath...i had a slight fear that it could get bigger..I understand that the fuselage expands in the air."
Fordele: "the crew was courteous, attentive, accommodating."
Fordele: "The food, the staff, the plane"
Ulemper: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"
Fordele: "Airline crew very friendly and courteous throughout entire flight"
Fordele: "Comfortable, timely and pleasant overall."
Fordele: "Flight made up for delayed departure so we could get off that flying relic earlier. Had enormous storage bins against outside seat in upper deck business section. Great choice of movies."
Ulemper: "Bizarre seat design and foot cubbyhole meant I could not find a single comfortable position for 8 hours and I am only 5'10". Awful screen technology in unusual swing out mounting lacked sharp focus except for text screens. Pitiful screen control software. Bizarre flight progress animations."
Fordele: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."
Fordele: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"
Fordele: "I liked the entertainment part: movies are good, crew was pretty nice"
Ulemper: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"
Ulemper: "Food was salty, couldn't eat it. No replacement available Luggage disembarkment took forever"
Fordele: "Flight was cancelled due to pilot strike."
Ulemper: "The airplane was extremely cold and the flight staff was rude"
Ulemper: "1 meal 10 hour flight 6 hr delay. - temp control"
Fordele: "Efficiency...I sat three rows behind the crying babies...but with ear phones...had a pleasant flight"
Ulemper: "Once again - the connecting flights through Frankfurt are difficult because of the size of the airport and the location of the gates. Make certain there is enough time between flights to get to new gate. Use extra time to purchase some of the excellent food items"
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Fordele: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Fordele: "Seats were good"
Fordele: "Nice seats, clean spacious airport, nice crew"
Ulemper: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Fordele: "Departure and arrival were right on time."
Ulemper: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Ulemper: "One hour delay and baggage retrieval also took one hour"
Fordele: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Ulemper: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Ulemper: "We had were more than 3 hours late"
Fordele: "Comfortable and spacious seat allowed me to slee most of the flight!"
Fordele: "Nice crews. Flight was on time"
Ulemper: "There is no instant noodle as in Suncafe (menu)"
Fordele: "smooth check in and boarding"
Fordele: "I like the competative rates and on time schedule."
Ulemper: "man kan ikke betale for mad med kort"
Ulemper: "Lost my luggages"
Fordele: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Ulemper: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Fordele: "Short wait"
Ulemper: "Not enough leg room"
Fordele: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Ulemper: "Didn’t get to it"
Fordele: "The employee were professional and nice. Every thing went smooth"
Fordele: "Mostly everything was fine with the flight"
Ulemper: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Fordele: "The lounge"
Ulemper: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Fordele: "Fast amd easy flight"
Fordele: "Quik flight"
Ulemper: "The fiod I requested from the menue was not available"
Ulemper: "Very bad transfer arriving from Istanbul at Antalya."
Ulemper: "Very bad transfer arriving from Istanbul at Antalya."
Fordele: "Wonderful flight. Everything was Handled well by flight staff"
Ulemper: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Fordele: "We got where we were going safely"
Ulemper: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Ulemper: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Fordele: "Staff was nice"
Ulemper: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Fordele: "Cost was reasonable."
Ulemper: "Often it has delays."
Ulemper: "Delayed 35 minutes"
Fordele: "Good flight overall and crew good"
Ulemper: "Left half hour late otherwise satisfied"
Fordele: "customer service in general.."
Fordele: "Plane was veryClean. On time. Staff were very frindly"
Fordele: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Fordele: "efficient boarding"
Ulemper: "seat a bit worn out. luckily it was a short flight"
Fordele: "Everything perfect I Like the sun express"
Pegasus betyder noget som tortur.
Elendigt flyselskab. Bruger det aldrig igen.
Forfærdeligt flyselskab. Der er ikke styr på noget. På vej ned blev sidste fly fra rejsen aflyst. Ingen hjælp at få fra pegasus andet end at man kunne tage et fly tre dage senere. Ingen anvisning af hotel eller noget som helst. På vej hjem virkede bookingsystemet ikke hvilket forårsagede en forsinkelse i afgang på 1,5 time. Utrolig dårlig information og hjælp til at nå forbibindelsesflyet videre. Bruger aldrig pegasys igen
Everything fine apart of the airport staff in Izmir ,about the airline nothing bad to say .
Ulemper: "Jeg har mister min fly fra Sabiha baggrund jeg skal lever test corona"
Ulemper: "Not charging for a small bottle of water would be nice."
Ulemper: "Just perfect and on time"
Ulemper: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Fordele: "The crews are friendly and smiling. Seat are comfortable"
Ulemper: "If they allow the family with young children to board first will be excellent"
Ulemper: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Ulemper: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Fordele: "One Crew member was very nice, the rest were not so friendly. But overall a smooth ride, and no problems."
Fordele: "The crew was fine."
Ulemper: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Fordele: "No different than other airlines as far as airplane goes. Crew was OK."
Ulemper: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Ulemper: "Staff smile more. More room."
Ulemper: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Fordele: "Easy; fair prices; budget rates"
Ulemper: "no entertainment (N/A)"
Fordele: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Ulemper: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Fordele: "Cheap price with basic seats but all in good order and plenty of leg room"
Ulemper: "The check in processes was very very slow"
Fordele: "Friendly staff. Comfortable plane"
Ulemper: "Delayed but only 15 min"
Ulemper: "seats are not comfortable at all"
Ulemper: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Ulemper: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Fordele: "Flight timing was good"
Ulemper: "Boarding was a bit complicated"
Ulemper: "Food is not for free"
Fordele: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Ulemper: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Fordele: "Nothing , It was veri terrible"
Ulemper: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Fordele: "The price"
Ulemper: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Ulemper: "Space for the leg"
Ulemper: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Fordele: "Friendly crew."
Ulemper: "Not being able to check-in online."
Ulemper: "Late Irritably staff No food"
Fordele: "You get what you pay for, nothing more and nothing less."
Ulemper: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Ulemper: "Late boarding for unknown reason."
Fordele: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Ulemper: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Fordele: "As noted above"
Ulemper: "Nothing really"
Ulemper: "the flight was delayed without telling us why we were late from our next flight"
Fordele: "Arrived 30 mins earlier"
Ulemper: "Nothing to dislike"
Ulemper: "The boarding staff not helpful at all for bags and for the seats. The crew was very bad talking she was very bad. The meals were not as expected.. Very poor trip. It is different at all of the going trip!"
Fordele: "Efficient and polite crew, nice flight, nice take off and landing."
Ulemper: "Delayed for 30 minutes."
Fordele: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."
Fordele: "Quick flights"
Ulemper: "Long layover in inexciting airport Long, congested lines to board planes"
Ulemper: "Late in time"
Ulemper: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Fordele: "Nothing in particular"
Ulemper: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"
Fordele: "Same as above"
Ulemper: "Same as above"
Ulemper: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."
Ulemper: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."