Fordele: "Crew were very professional"
Ulemper: "The seats"
Ulemper: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Ulemper: "Uncomfortable seats"
Ulemper: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Ulemper: "not charge me for carry on luggage"
Ulemper: "Gate announcement was only a few minutes before cut off!!"
Ulemper: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Ulemper: "Not having a 3+ hours take off delay"
Ulemper: "All was fine"
Fordele: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Ulemper: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Fordele: "crew and boarding was nice"
Ulemper: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Ulemper: "Flight was late abolutnie 1 hour"
Fordele: "I did not had a seat"
Ulemper: "I did not had a seat"
Ulemper: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Ulemper: "Changing in luggage information was annoying"
Ulemper: "Seats are terrible."
Fordele: "The crew was very friendly and helpful."
Ulemper: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."
Fordele: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Ulemper: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Fordele: "Staff cheerness"
Fordele: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Ulemper: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Fordele: "Got me to where I was going and the airline stewards were polite and helpful."
Ulemper: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Ulemper: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Fordele: "The price"
Ulemper: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Fordele: "The price"
Ulemper: "The check in was not opened on time The bordibg was not possible on time"
Fordele: "Smooth flight"
Ulemper: "No terminal connection"
Ulemper: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Fordele: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Fordele: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Ulemper: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Fordele: "Pilot flew well Cup Noodles available to buy"
Ulemper: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Fordele: "So many crying children"
Ulemper: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Ulemper: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Fordele: "Price and schedule. Going on time with no delays. Good value for money."
Ulemper: "Very hard on baggage policy"
Fordele: "The people are very rude no cooperation"
Ulemper: "The crew was very rude"
Ulemper: "hot on the plane"
Fordele: "The crew are always lovely,very professional,helpful and make us feel welcome"
Ulemper: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Ulemper: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Fordele: "grea air line always on time staff are friendly"
Ulemper: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Fordele: "I liked that I got to my destination in one piece."
Ulemper: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Ulemper: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Fordele: "The staff was fine. We arrived on time."
Ulemper: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Ulemper: "Everything. Worst service I have ever seen on a flight."
Ulemper: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Fordele: "We landed in one piece"
Ulemper: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Det var transport, og det fungerede helt som det skulle
Fløj til tiden. Plads til håndbagagen i kabinen
fly var ok, men afgang fra virkelig snavset, snusket, graensende til ulaekker lufthavn
Hver gang vi flytter er mere om en time vente og personal i Denmark det var ikke hjælpsomme
Synes alt var perfekt - hvis så ville information fra kaptajn gerne være på dansk :-)
Jeg kunne ikke lide noget. Forfærdelig oplevelse.
Dårlige sæder ved nødudgange række 12 ikke de ekstra penge værd. Manglende info da vi måtte skifte fly pga tekniske problemer
Fordele: "Fully understand the need to put a name tag on “priority customers”. But tagging the rest as “non-priority customers” is at best disrespectful and stupid. Time to look for a new head of communication?"
Fordele: "Venligt personale i Malaga"
Ulemper: "Svært at forstå at komforten skal være så usædvanlig dårlig. Plus at man skal betale hver gang man trykker på nogen som helst service. Så som bagage som ellers bare skulle være standart."
Ulemper: "Being on time + quiet fellow passengers"
Ulemper: "30 mintues late"
Ulemper: "Poca informacion en el aeropuerto de Kopenhage."
Ulemper: "At være forsinket og være nødt Til at bruge penge på en taxi"
Fordele: "Great personnel and understanding staff at CPH airport"
Ulemper: "Not sure yet"
Ulemper: "Pga. fuldstændig kaotiske tilstande ved check-in, var der kun lige tid til at styrte til gaten. Meget langsomt arbejdende og inkompetente ansatte ved skranken, der pga. kaos ikke tjekkede pas!! Low fares - low/no service."
Fordele: "godt med lidt info på @"
Ulemper: "Der er mangler der gør at man kun kan få 20 kg ikke så smart når man er 2 p og kun har max 14 kg dette kom så til og koste mig 400-300-20 euro i alt mange penge for 14 kg samt 288kr oven i for at sidde sammen der skal stå lille rygsæk da det er dette der er med i prisen men syntes det er alt for mange penge for rejsen alt i alt"
Fordele: "Prisen er lav - men har man noget man skal klage over bagefter, fx. dobbeltgebyr på kuffert, så kommer man til at arbejde for sagen."
Ulemper: "Man kommer til at gå hele Københavns lufthavn igennem på den lange led, når man flyver med Ryanair. Derudover havde jeg betalt for kuffert med begge veje, men da vi skulle hjem kunne Ryanair ikke finde den betaling og jeg skal nu igennem klagesystem (hvilket er meget besværligt hos Ryanair) for at få mine penge retur. Desuden en time forsinket på hjemturen."
Fordele: "Hurtig gang mellem lufthavn og fly"
Ulemper: "Baggage størrelsen, umulig at rejse med. Dårligt"
Fordele: "Nem tjek ind."
Ulemper: "Manglende kompensation ved 2x45 min forsinkelse Kun dem på de forreste rækker fik en gratis vand... vi andre måtte selv betale"
Fordele: "Besætningen havde masser af overskud og var meget imødekommende og venlige"
Ulemper: "Gate blev først annonceret 12 min før gate ville blive lukket. Og så sad dovendyret fra Zootropolis i paskontrollen. Det har man ikke nerver til."
Ulemper: "2t50m forsinket uden grund"
Fordele: "Airport security was efficient."
Ulemper: "Every group on plane seemed to have been purposely split up even though there were many empty seats. Difficult to book luggage on the website. They said there were strict size limits on cabin bags, but when we got to the gate they didn’t check any - we had to pay for an extra bag in hold when we could have just used a bigger bag for hand luggage. Everything was difficult. Bag drop didn’t work - we had to queue to to go to the desk 3 times and the lady eventually did it herself. Staff were polite and nice."
Ulemper: "Badly delayed with no explanation. Never flying RyanAir again."
Ulemper: "Flyet var så forskinket at jeg mistede mit fly til København"
Ulemper: "Uncomfortable small airplane"
Fordele: "The flight was good"
Ulemper: "Copenhagen airport very chaotic with boards not displaying the right information and incoming passengers mingling with those leaving"
Fordele: "Prisen. At vi landede planmæssigt."
Ulemper: "At gaten ligger i Finger F - man skal gå 10-15 min. At kabinetrolleys koster ekstra - med en masse administrativt bøvl til følge ved gaten = ekstra ventetid. At flyene er skrabet - der er intet net til opbevaring. At kabinepersonalet taler utroligt dårligt engelsk, så man ikke forstår, hvad der bliver sagt over højttaleren."
Ulemper: "Gates announced too late"
Ulemper: "Very cramped and hot in The plane."
Fordele: "Smooth flight"
Ulemper: "Couldn't adjust the seat and no backpockets."
Fordele: "I was allocated an emergency exit seat, luck of the draw. It was the only flight left going to the UK following the extreme weather in CPH and UK."
Ulemper: "No tables in the seat backs! Gaudy decoration and plastics that had clearly been designed to be hard to damage. It felt like a kebab shop in a rough area or the custody area in a police station."
Fordele: "the price"
Ulemper: "the delay"
Fordele: "It's a reliable company"
Fordele: "Boarding was quick"
Ulemper: "Flight was late as always and not properly managed"
Fordele: "Besætningen var søde."
Ulemper: "Flyet var meget forsinket. Vi havde prioritet, men blev gennet ud til at stå ude i den bidende kulde i 30 min og vente på at flyet fik læsset passagerer af. De kunne bare have holdt os inde indtil vi kunne boarde. Det var super nederen. Vi sad foran og kunne ikke få varmen pga alle de folk der skulle ind, som ikke kunne gå ind bagfra - det ville sige alle skulle igennem fronten og det tog også rigtig lang tid. Så alt i alt en dårlig oplevelse!"
Ulemper: "There was a group of about 6 passengers that were very drunk before they got on the plane. I could hear that they were asked on their way through security 'how drunk are you?' which they announced loudly to everyone. They were shouting on board. They were still sold alcohol by the crew who did nothing to quieten them down. As usual the flight was late (around an hour by the time we actually got to the terminal)"
Fordele: "Vi kom frem..."
Ulemper: "Flyet var så forsinket at vi ikke nåede flyet til Budapest, vi er derfor strandet i Berlin til næste dag, vi har ikke noget sted at sove eller være og vi måtte bruge over dobbelt så mange penge på nye flybilletter. Derudover går det ud over vores uddannelse, for det er vores studietur I har ødelagt."
Fordele: "Nothing was good about the airport. Long lines, unfriendly staff, lack of seating."
Ulemper: "At SXP there was no separate line for security for those who purchased priority boarding like at many other airports. I almost missed my flight because of the line. I don't honestly think there's a point in buying priority from SXP because it doesn't help here."
Fordele: "The seats were comfortable and boarding was easy. I thi k u should atleast give free cup of water or tea when its winter to your guests. Nothing more. I think its a bit mean not to aleast offer a free cup of tea or water."
Ulemper: "Not being offered a free cup of aleast tea."
Ulemper: "Everything they simply SUCK!!!"
Ulemper: "Nos hicieron esperar dos horas para luego decirnos que iban a cambiar de Gate"
Fordele: "Staff is ok"
Ulemper: "Flight delayed more than 1.5 hours. We were seated apart."
Ulemper: "It was our first trip with Ryanair and it is really low low cost, compared to Norvegian and other low cost airlines. Never again - first and last time...."