Find billige fly fra København til Palma de Mallorca

Fordele: "Crew"

Ulemper: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Fordele: "Crew was great. Peppy and kind."
Ulemper: "ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD"

Fordele: "The crew was friendly and helpful."

Fordele: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Fordele: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Ulemper: "Maybe just change the quiche. Very dry"

Ulemper: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."

Ulemper: "Delayed"

Fordele: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Ulemper: "I was very happy with my flight experience with Swiss."

Fordele: "Crew was very friendly. Seat a pretty comfortable."

Fordele: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Ulemper: "Bread of sandwich was dry."

Ulemper: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Fordele: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Fordele: "Crew was amazing"

Fordele: "Leg room always an issue. Crew really great."
Ulemper: "Gluten free option"

Ulemper: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Fordele: "Crews was very good and helpful."
Ulemper: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."

Ulemper: "The connection time was too long"

Fordele: "Swiss is aways good"

Ulemper: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"

Ulemper: "Haven’t got there yet!!"

Ulemper: "service was least friendly at this part of my flight"

Fordele: "A nice crew n my seat next to me was empty so I can sleep well..."
Ulemper: "Maybe give every passenger a bottle of water..."

Ulemper: "45mn late"

Ulemper: "Same reason as above."

Fordele: "Cabin cleanliness isgood"
Ulemper: "Food is bad"

Ulemper: "Food is bad"

Fordele: "When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public."
Ulemper: "My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit."

Fordele: "Punctual modern aircraft."
Ulemper: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Fordele: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Ulemper: "A slight delay"

Ulemper: "Having no entertainment in the flight"

Fordele: "Nice cabin, clean . Friendly crew"

Ulemper: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Ulemper: "It was so hot on the (delayed) flight"

Fordele: "Nothing!"
Ulemper: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Fordele: "Service and Aircraft B777"

Fordele: "All good, just perfect and friendly crew. Great aircraft (B777)"

Ulemper: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Fordele: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Fordele: "Great customer service, the crew was professional and courteous."

Fordele: "Nothing about it"
Ulemper: "They didn't even take us!"

Fordele: "The crew was very attentive and friendly. For the price the seats where comfortable."

Fordele: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Ulemper: "Nothing, everything was superb"

Fordele: "Great food, snacks, and entertainment."

Ulemper: "No leg room very uncomfortable"

Fordele: "All very comfortable"
Ulemper: "It was delayed"

Fordele: "clean, very new plane friendly staff"
Ulemper: "delay"

Fordele: "Friendly Crew , modern and spacious aircraft B777"

Ulemper: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Fordele: "Food was the best airline food!"

Fordele: "Crew very friendly and helpful."
Ulemper: "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Love the service on Alaska. Crew were incredibly nice!"

Fordele: "Guess what, we took off and arrived on time!"
Ulemper: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"

Ulemper: "We had to leave the airplane and board another one due to technical issues. This is the second time that that happens to me with SAS."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Fordele: "Good, basic flight"

Fordele: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Ulemper: "Having to pay extra for normal legroom"

Fordele: "Flight attendants"
Ulemper: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."

Ulemper: "Seats were horrible, tiny , cramped"

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Fordele: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Ulemper: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Fordele: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Ulemper: "Only one free drink per meal, otherwise only tea or coffee."

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Ulemper: "Handling of delay: - Massive delays and time wasted with individual case handling at the transfer centre in CPH when a more efficient group/bulk handling of passengers on the same flight with similar cases would make more sense. Handling of baggage during the delay. Un-necessary additional delays with baggage handling due to poor management."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"
Ulemper: "Å måtte skifte fly"

Fordele: "price, water, easy boarding, in time"
Ulemper: "noise, no snacks"

Fordele: "nothing."
Ulemper: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"

Fordele: "De-planing"
Ulemper: "The screaming children. All. The. Yelling. Kids. Also it was an inferno in there. if it's a packed house and customers are standing in the aisles, do us a favor and crank the AC."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "Great leg room."
Ulemper: "The food was just ok."

Fordele: "Up and down. Crew was great!"

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Ulemper: "Although it was entirely SAS's fault that I missed my connection in CPH, they refused to reroute me on another carrier. They routed me on another SAS flight to ORD, and from there back to BOS. Hence my arrival was delayed from 3.20 PM to 12.130 AM after midnight."

Fordele: "crew was really nice and efficient"
Ulemper: "no complimentary beverages"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "The attendant made sure we got checked in and on the flight even though there could have easily been a hang up that prevented us from getting on the flight. It was pretty empty so we got a full row again for all our baby stuff. Very nice"

Fordele: "The standout moment for me was how the crew treated my son who realized, as the door was closing, that he had forgotten his bag with all his schoolbooks. They were very kind and responsive and helped him find the bag with no fuss and without making him feel bad."

Fordele: "Flight was on-time, fast, efficient boarding, on-time arrival."
Ulemper: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "Flight was perfect, but..."
Ulemper: "I prefer to fly with SAS or Staralliance, so I was happy to by this ticket, but when booked it never said it didn´t include luggage. I was then billed at the airport and can exspect the same leaving Nice. I will make a claim because I consider this a fraud. You could at least have mentioned this on the booking before payment, so I could have made my booking elsewhere."

Fordele: "fast boarding"
Ulemper: "uncomfortable seats"

Fordele: "Everything was smooth"

Fordele: "SAS har fundet ud af at man kan boarde bagfra også - men det har SAS' kunder ikke helt fundet ud af så der var lidt kaos med folk der ville hver sin vej i de smalle gange med der "medbring kun én taske""
Ulemper: "Når man laver en billet hvor der kun må medbringes én taske i kabinen, så medbringer folk STORE kabinekufferter. SAS burde håndhæve størrelsen på kabinekufferterne da der næsten kom rejsekufferter ombord - så boarding tog lang tid. Og så var det besynderligt at sidde ombord i flyveren og få en SMS der der fortalte at flyveren var aflyst - at man kunne få billetten refunderet da det var begrænset med mulighed for ombookning - og så måtte man selv som om man kunne finde en alternativ rute hjem. Har SAS nu også smidt ansvaret for sine passagerer - sammen med billige billetter? Flyveren fløg dog - og der var en SMS der afkræftede den første da vi landede i København... en besynderlig tur hjem fra Dublin, det var det!"

Ulemper: "Lost luggage"

Fordele: "Det er jo en af SAS' succesruter med masser af passagerer - besætningen var dejligt positive, men er fanget i firmaets strategi om at give maks. minimal service, hvis ikke man har købt en Fleksbillet. Kan i skrivende stund ikke komme i tanke om andre firmaer end SAS der har skåret så meget ind til benet med hensyn til plain servering."
Ulemper: "Som sådan ikke noget - kender jo SAS og mit temperament har lagt sig i forhold til fordums urentable storhed, hvor det var flyve SAS var noget man virkelig så frem til som en unik oplevelse."

Ulemper: "The gate for boarding was not open till it was time to board. I do not know why they could not have us sit in the boarding area, we were standing for a long time."

Ulemper: "Flight was canceled"

Fordele: "Seating on the older plane was larger and not as closely jammed together"
Ulemper: "I had a screaming 2 year old child in the seat next to me and her mother either could not or would not control him. It was the flight from hell ..............."

Fordele: "Seats ok. Crew is super. Drinks offered"
Ulemper: "Nothing, AF rocks"

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Ulemper: "Delayed"

Ulemper: "Delayed"

Fordele: "The crew was terrific."

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Ulemper: "Explain me to take the bag on time.it was almost left in the airport."

Fordele: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Ulemper: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Fordele: "Crew was solicitous."
Ulemper: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Fordele: "Staff were friendly and seats in business were super comfortable."

Ulemper: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Fordele: "Food and wine. Entertainment."
Ulemper: "Sat closer to water closet. Maybe more air freshener in there."

Fordele: "In flight entertainment was great"
Ulemper: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Ulemper: "Excelente aerolínea"

Fordele: "The cue lines per zone are a brilliant idea!"

Fordele: "Good food and crew"
Ulemper: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Fordele: "The crew was efficient and friendly. The plane took off on time and landed on time."
Ulemper: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Fordele: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Ulemper: "Nothing"

Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Ulemper: "Thanks"

Fordele: "Food and entertainment was awesome"
Ulemper: "It's awfull to sleep. Very unconfortable."

Fordele: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Ulemper: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Fordele: "Entertainment"

Fordele: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Ulemper: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."

Fordele: "Flight attendants were very nice"
Ulemper: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Fordele: "It was on time"
Ulemper: "Hard seats Boarding was 35 min delayed"

Ulemper: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Ulemper: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Fordele: "Nice staff, very professional and helpful."

Fordele: "Nothing"
Ulemper: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Fordele: "The crew was very friendly and professional. The food very good"
Ulemper: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Fordele: "The crew were nice."
Ulemper: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Ulemper: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Ulemper: "The flight was late, real late."

Fordele: "Easy, fast, comfortable, no hassles"

Fordele: "Courteous crew"

Fordele: "Super fast boarding and smooth takeoff"

Fordele: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Ulemper: "Only 1 bathroom (toilet) for all of first class"

Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Ulemper: "My baggage was broken"

Fordele: "Very old plane with very poor screens where images was horrible"

Fordele: "No issues, quick trip, friendly staff, comfortable ride..."

Fordele: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Ulemper: "nA"

Fordele: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Ulemper: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Fordele: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Ulemper: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Ulemper: "The crew was not very polite."

Fordele: "Nice Flight Attendants Good Food"
Ulemper: "Flight was delayed by 1.5 hours"

Fordele: "nothing"
Ulemper: "everything"

Ulemper: "Old plane"

Ulemper: "The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew"

Ulemper: "Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home."

Fordele: "Crew and agents very friendly and helpful."
Ulemper: "BA computer system did not link our payment for excess baggage to our itinerary so we had to spend time checking in to resolve. Carry your receipts for any payments."

Ulemper: "Our luggage was lost and the flight was 1.5 hours late."

Ulemper: "Jg bryder mig ikke så meget om BA. Deres hjemmeside og måde at håndtere køb af billet er ikke ok når man ikke er britisk"

Fordele: "Nice plane, good food"
Ulemper: "Noncomplaints"

Ulemper: "1,5 hr delay. No effort from the cabin crew to compensate for delay. Just stuck in our seats for 1 hr waiting for the airline to be cleared for take off. Would have been nice with a hot towel for face and hands after a long semi-night flight (10hrs). Extremely cold. Everyone was freezing and coughing due to very, very cold cabin air. Very old entertainment system. Grainy blurry screens. No charging of devices via usb. The control was fixed to armrest and was accidentally pressed al the time while resting and arm on the armrest. Remote gate in LHR."

Ulemper: "No free non-alcoholic drinks. Everything at a fee. Remote gate in LHR."

Fordele: "Everything"

Ulemper: "Old aircraft, which wasn’t clean"

Fordele: "On time."
Ulemper: "The dinner menu was ok. I didn’t like the breakfast at all."

Fordele: "I liked that it was a short flight."
Ulemper: "I didn’t dislike anything about the flight."

Fordele: "The crew generally is kind and patient. This older aircraft had new seats installed."
Ulemper: "BA now doesn’t even provide you with a glass of water or peanuts for free. Everything is buy on board like Easyjet or Ryannair. Entertainment is non-existent as are any type of power outlets. Seat pitch is very tight."

Fordele: "Efficient boarding and fast baggage collection in Geneva."
Ulemper: "It was not clear when booking that I would not have a checked bag included. Not even free water? $400 to switch to an earlier flight, no standby options"

Ulemper: "Flight was diverted for 4 hours due to thunderstorm in Toronto"

Ulemper: "I'm not sure why the lady at the check-in desk was sooo rude and unwilling to help. Customers' presence was really bothering her..."

Fordele: "Nothing This is not what i wanted on an international flight ."
Ulemper: "i Had arrived early and was seated properly... however they held the plane over one hour delay to help late passengers ... this made problems with the connection flight .. they sent us to the wrong terrmknall and lost our luggage.. I feel like this was planned so they could sell out seats at a higher price last minute Fix all the above Call me to make this right"

Fordele: "The food was surprisingly tasty for an airplane - it looked horrific but that’s of no importance. The airplane staff was very friendly and generous, possibly due to delays everywhere."
Ulemper: "Delayed takeoffs on both legs of the flight, combined with absolutely awful layout at Heathrow which made us nearly miss our connecting flight. Why do we have to go through security again in London?"

Fordele: "They Charged Exec Platinum for water"
Ulemper: "That they Charged Exec Platinum for water"

Ulemper: "I felt that I was treated differently because I am American."

Fordele: "Overall an outstanding experience. Staff is attentive and cheerfully accommodated people throughout the flight. No request was denied as far as I could tell."
Ulemper: "We had a 2 hour delay on our flight from Heathrow to LAX. That being said it was during the most severe cold front to hit North America and counterparts flying with connections in some of the hardest hit town had delays of 24 hours or more."

Fordele: "Overall flight experience was average. Crew was friendly."
Ulemper: "American Airlines always use those old Boeings for flights between Paris and the US. They look so old inside. No modern entertainment. They still have those small screens on the ceiling. No individual entertainment stations. And seats are not comfortable."

Ulemper: "queing; crampped seats"

Fordele: "Flight was safe and not cancelled."
Ulemper: "BA needs to adopt the Ryanair policy of limiting the number of carry-on bags allowed on board. BA needs to work better on cabin maintenance. Some reading lights did not work. Ryanair cabin crew are nowadays polite and cheerful. BA crew seem stressed depressed and defensive."

Fordele: "The crew was great"
Ulemper: "In Dubai, British Air won't allow you check in more than three hours prior to flight time. Since you can't check in, you can't go through security. Since you can't go through security, you can't get to the actual terminal (where all the stores, restaurants, lounges, etc are). Therefore, if you arrive at the airport too early. you're stuck in the outer holding area prior to the check in area. Nothing to do. Nowhere to go. Still weighted down with all your bags. A real bummer. Once you're allowed to check in, it takes about 30 minutes to get to the real terminal (check in, emigration, security, train ride, etc). The flight starts boarding one hour prior to departure. This leaves about 90 minutes to make it through the entire terminal and get to the gate. Any extra time can be spent looking at all the things you could have enjoyed if you could have checked in earlier. Since nobody including British Air told this in advance, we ended up twiddling our thumbs for eleven hours in the outer holding area."

Fordele: "As always very police cabin personal and the flight was on time."

Fordele: "Same as above."

Fordele: "No frills 2 hour flight. Comfortable and I slept the entire way."
Ulemper: "Boarding could have been a bit more seamless. Was very disorganized."

Ulemper: "The boarding process. It's a bit of a free for all."

Ulemper: "Very cramped and overcrowded."

Ulemper: "Mangler benplads"

Ulemper: "No wifi. No tvs. 1985 just called and they want their no entertainment airplane back. This is 2017.... get with the program!"

Fordele: "Good seats, good attention to the kids prior boarding."
Ulemper: "Language with the personnel was a minus. An experienced flight attendant uttered "Jesus F..... Christ" - as a reaction to people getting up before seatbelt signs have been switched off seems fair, the wordage is unacceptable from an airline that ought to be a pillar of decency."

Ulemper: "Never made the flight"

Fordele: "Crew was polite, helpful."

Fordele: "Comfortable cabin pleasant crew. On time."
Ulemper: "BA charges for everything even water."

Fordele: "Crew was very helpful with an issue I had with my second flight"
Ulemper: "No complementary snacks"

Fordele: "The crew."
Ulemper: "No leg room"

Fordele: "Boarding was exceptionally well-handled. Boarding passess/passports were checked prior to entering the boarding area and seating started when people came into the boarding area so passengers were finltering onto the plane immediately without the first calls for priority passengers."
Ulemper: "Short flight, not much to notice or complain about."

Fordele: "Movies Food Wine"

Fordele: "A great crew member or more can make a flight so much better."
Ulemper: "Update your entertainment systems. Head jack was broken and system old."

Fordele: "Everything"
Ulemper: "None"

Ulemper: "like all the other airlines you get nickelled and dimed to death"

Fordele: "Movies. And friendly staff"
Ulemper: "Decided eating flight delayed. Boarding was bad. This missed connecting flight. Rebooked for flight several hours later and wasted entire day instead of enjoying half a day in Madrid"

Fordele: "The crew were awesome-very polite, friendly and helpful! Food was also excellent."

Fordele: "The agents and crew were exceptionally friendly and helpful. The boarding was timely, the crew was very friendly. The service was exceptional. The only issue was seating, too cramped. I am 5'11"and weigh 135. I was uncomfortable in my seat. My husband was uncomfortable in his seat. This made a 9 hour flight rough. The crew, food and entertainment were great, but the seating made me think twice about flying to Europe on British Airlines in the future."

Fordele: "That the flight was not full and empty seats to stretch out your legs"
Ulemper: "The movie selection was poor. Sat near crying baby and autistic kid very unpleasant. Should have section for family and kids and a way to alert other passengers of young children seating."

Fordele: "Seat selection options, easy to use online services"
Ulemper: "Entertainment system did not work at one of the seats on flight home. Flight was pushed off, causing it to land at 3:30 am."

Ulemper: "When you book BA and end up with Iberia, that’s definitely not what you want..."

Ulemper: "Not loosing my bags"

Ulemper: "Ok"

Fordele: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Ulemper: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Fordele: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Ulemper: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Ulemper: "Did not honor easy boarding!"

Fordele: "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Ulemper: "I had no complaints - the flight was just what it should have been ie no issues"

Fordele: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Ulemper: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Fordele: "The crew was good and the seats were fine."
Ulemper: "It was a short flight but it would have been nice to have a glass of water."

Fordele: "Everything"
Ulemper: "Nothing"

Ulemper: "Fly on time"

Fordele: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."

Fordele: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Ulemper: "The food was ok could be better and WiFi didn’t work."

Fordele: "Nice crew seamless flight"
Ulemper: "Would be nice if the planes were air conditioned on the ground because they're very very hot and it didn't cool down much during the flight"

Ulemper: "Need more than 2 beverage services in 8 hour flight. Need air flow control at seat."

Ulemper: "Crew politeness"

Ulemper: "Politeness of the crew"

Ulemper: "More space is needed for legroom."

Fordele: "The crew was nice."
Ulemper: "There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded."

Ulemper: "Ibéria offers a terrible service to its customers"

Ulemper: "Ibéria offers a terrible service to its customers"

Fordele: "The aircraft comfort"
Ulemper: "Do the checking before not 15 min before the departure"

Ulemper: "The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful"

Fordele: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Ulemper: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"

Ulemper: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Ulemper: "Missed connection and this delayed by 20 hours to final destination."

Fordele: "In time boarding"
Ulemper: "Free refreshments. Early travelers need at least coffee or tea. Especially when they have connecting flights and no time to stop and get a proper meal."

Fordele: "Spacious plane."

Fordele: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Ulemper: "Send emails reminders to offer web check in."

Fordele: "Clean and fairly new aircraft. Good flight"
Ulemper: "Ground staff more helpful"

Ulemper: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Fordele: "On time"
Ulemper: "SEAT was not confortable"

Ulemper: "Pedí un resumen del vuelo para ver lo que compré y nunca me llegó."

Fordele: "Not a lot."
Ulemper: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Fordele: "Speed of boarding and disembarking. Comfortable seats."
Ulemper: "Slight delay"

Fordele: "We arrived on time!"
Ulemper: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Ulemper: "they do not offer even water with no pay"

Fordele: "Iberia is awesome, they are so nice and accomodating, I appreciate the time that they spent making me feel comfortable. The food was awesome!"

Fordele: "The food was nice."
Ulemper: "There was no water in business class toilets. The staff are not polite."

Fordele: "I was sitting in primer economy with lots of legroom. It was good service, on- time flight"

Ulemper: "I can’t rate it is it left without us"

Fordele: "Nothing"
Ulemper: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Fordele: "Quick boarding"
Ulemper: "The lack of water offers during the flight"

Fordele: "Very timely, even cut the expected time of travel. Decent food, very friendly staff. Good entertainment choices."
Ulemper: "The seats and the lack of space"

Ulemper: "Layovers are what makes the flight bad."

Ulemper: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Fordele: "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Fordele: "Good, quick flight!"
Ulemper: "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Fordele: "The flight again was quick and easy."
Ulemper: "However, I couldn’t get soda water (not available) or a cup of coffee in between the meals. Again, I was glad I bought water before getting in the plane."

Fordele: "The attention, food and entertainment available on board"