Fordele: "Smooth and simple. Great flight!"
Ulemper: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"
Fordele: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Ulemper: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."
Fordele: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Ulemper: "The selection of movies . Very poor . What entertainment?"
Fordele: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Ulemper: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."
Ulemper: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Fordele: "Fast service, kindness."
Ulemper: "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."
Fordele: "The crew is fantastic team,Dana is the best!Thank you"
Fordele: "I didn't get to my AirSerbia flight."
Ulemper: "I didn't get to my AirSerbia flight."
Fordele: "My isle seat"
Ulemper: "Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)"
Fordele: "Comfortable seats"
Ulemper: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."
Fordele: "Quick and short flight. Plane was clean and comfortable"
Ulemper: "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."
Ulemper: "5 hours delay"
Fordele: "We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia."
Ulemper: "Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund"
Ulemper: "Flight was late and caused loss of connection flight to Amsterdam"
Fordele: "Onetime and efficent"
Ulemper: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."
Fordele: "Quick and no fuss"
Ulemper: "No food and entertainment didn't work"
Ulemper: "Too hot temperature inside te aircraft. Seats uncomfortable"
Ulemper: "Same moves for months.no new choices Small sandwich for lunch, not near Seet in front of me broken an d. In my nees"
Ulemper: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."
Fordele: "No complaints"
Ulemper: "Everything was OK"
Fordele: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"
Fordele: "Nothing. Rude staff. Horrible food and service."
Ulemper: "No entertainment No food for vegetarians"
Fordele: "Food is okay, entertainment is finally available (at least for mobile phones and tablets), crew is good"
Ulemper: "New sits are just uncomfortable, especially in the middle."
Fordele: "I got to board first because I am wearing a cast on my leg."
Ulemper: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."
Ulemper: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."
Fordele: "Easy check in, flight was on time, crew were nice and free meal and drink."
Ulemper: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."
Fordele: "Air Serbia is way better than old JAT Airways (or at least better than JAT Airways after 1992). They are improving and it seems that they will be a solid regional company, as well as a good Etihad partner."
Ulemper: "I don`t know why they still didn`t decomission old ATR-72 turboprops. They might use them on some flights, but I believe that they should buy or lease some mid-range jets even for short-haul flights. Austrian Airways uses jets for BEG-VIE service."
Fordele: "The tiny plane was smooth in the air. Crew was nice."
Ulemper: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."
Fordele: "crew was great , very friendly"
Ulemper: "tv sound didn't work"
Ulemper: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."
Fordele: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Ulemper: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."
Fordele: "The food was good as always, the crew is nice."
Ulemper: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Fordele: "Food was very tasty. Staff was responsive and helpful."
Ulemper: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."
Fordele: "On my two two hour flights, they fed us a lot, we're very attentive and very nice."
Fordele: "Flight crew are nice, reasonable service during flight"
Ulemper: "The flight was delayed twice and while boarding was delayed an hour. This plug transfer our luggage for the flight from Belgrade to Tel Aviv."
Ulemper: "Long Layovers"
Ulemper: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."
Fordele: "traveler's assistance check in on time smooth flying. nice snacks"
Ulemper: "online check in is not available if starting out of Stuttgart !!!?"
Fordele: "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."
Fordele: "Huge legs space for economy class, great service!!!"
Fordele: "Huge legs space for economy class, great service!!!"
Fordele: "Good job"
Fordele: "Food and comfort was good for the price."
Ulemper: "Had a horrible experience when my checked baggage was delayed on both my outward and return flights! And I got them after 2 day for the outward flight and after 3 days for the return flight. So that ruined my vacation. Very disappointed! :("
Fordele: "My first trip using air Serbia was wonderful!!!! The plane and amenties were great."
Ulemper: "The only thing that I didn't like was the vegetarian food wasn't good- my breakfast was spinach and a tomato! (It was cooked well and tasted delicious. Just not enough food). I think that this might be a rare experience, as I had special meals- but everything else was wonderful!"
Hvorfor kan jeg dog ikke ændre mit sæde? Tåbelig stewardesse.
Fordele: "Cheap flight"
Ulemper: "Cabin crew announced they will be dimming light for landing but that was not the case at all. They kept on turning the lights to a different color which was uncomfortable for the eyes. Pilot did a really great job on letting us know if there is any turbulence and when to expect during the flight. Flight attendants had no social skills, they acted like robots only there to serve for people who ordered. They should really change the way they perform because they are catering to the whole customers on the flight as opposed to only those who ordered their meals."
Fordele: "Seat was comfortable, crew was attentive, entertainment was sufficient."
Ulemper: "I was not even offered a beverage. On a 10 hour flight, one should at least be given a beverage or snack."
Ulemper: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."
Fordele: "The crew was very nice and the ride was very smooth."
Ulemper: "Being on time would have been better and the food offerings could have been better. I ordered a salad as a healthy option and it wasn’t."
Fordele: "I like the tv screen in each seats."
Ulemper: "I cant believe that this company Norwegian didnt offer a least a glass of water! Round trip! I spent on 2 tickets around $1600 and they cant give us a glass of water. Ridiculous!"
Fordele: "Reasonable price for premium class seats."
Fordele: "Business class on Norwegian is affordable priced."
Ulemper: "The crew could’ve been nicer and I only had one choice of Lamb for dinner, and this was business class."
Fordele: "everything but the meals not so good"
Ulemper: "the meals not so good"
Ulemper: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."
Fordele: "Comfort of the dreamliner and feeling safe to fly."
Ulemper: "Service was, surprisingly, not so good (this is my second time with Norwegian). My son was sleeping and I pressed the call button to get some help form cabin crew. They turned it off. I pressed it again, a girl came and I explained I need help - to get my trolley from the overhead bin so I can take a blanket for my son, cos it was cold and he was sleeping, I couldn’t move. She asked me “Is your bag heavy?”. What kind of help is that?She after all got the bag, but I was a cabin crew, and I would never tell that to a passenger needing help with a small child. Also, no one is checking if passenger with children are ok."
Ulemper: "Lack of clarity about baggage charges. I had to pay 93$ to check my single bag. It was not well explained that paying for the bag online was going to be cheaper. Felt like a scam."
Fordele: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."
Fordele: "No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental"
Ulemper: "The seats are wider than coach and you have more leg room but they aren't very comfortable. No back support and I felt like I was always sliding off my seat. My footrest didn't work properly, and my husband's didn't work at all on the flight to Norway. The food was limited and really bad. In fact, my husband got sick from the chicken he ate, and the steak I got was like a grey eraser. I took one bite and threw the rest away. They didn't have enough food to offer me something else (remember, this is premium economy), and the flight attendant was irritated and short with me. They don't have any pillows on the flight and the "blanket" they give you is basically a sheet folded in two sewn together, and doesn't keep you warm at all. I felt like I was on a discount airline, but I didn't get the discount! I will not fly with Norwegian again."
Fordele: "Nice bright planes ! Crew was friendly! Boarded and deplaned from both front and back of plane which was quick"
Fordele: "Very comfortable plane"
Ulemper: "Lost a day of vacation due to never ending delays. The reason for first 4 hour delay was a lie that the weather in Los Angeles was terrible which I cross checked and found a 40% chance of showers and no weather warnings. This continued on and on. We ended up being 8 hours late in the end."
Fordele: "Lighting, fresh air"
Fordele: "Direct flight"
Ulemper: "I was thought that when i purchased/booked my flight in Norwegian Air that the food"
Fordele: "The movie selection on board was great."
Ulemper: "There was no milk available."
Fordele: "The fresh air...... the roomy storage"
Ulemper: "It was way too cold on the plain ride...... Couldn't sleep Stewards seemed overworked ....."
Ulemper: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."
Fordele: "Plane was okay and the food was pretty good."
Ulemper: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."
Fordele: "The new airplane was very nice. The entertainment movie selections were amazing!"
Ulemper: "Our flight boarded late and took off late. Then, I had paid for two meals on my flight. When they came around and delivered food, they skipped me. I was the window seat so I politely waited for the people next to me to finish eating their meals before I asked them to get up. I went to the back of the plane and told the flight attendant. They apologized and said I was supposed to get one. They kindly allowed me to order snacks for free off of their menu. However, when the second meal came around, I was skipped again. I then had to alert the flight attendant again. I was surprised that they would forget my meal a second time."
Fordele: "The plane was pretty new but some of the entertainment perks did not work"
Ulemper: "Being charged for items that were no longer available and waiting for refunds. Slow food service didn't get any food or water till about 4 hours into the flight"
Fordele: "We boarded and then sat due to computer issues for am hpur and a half. I was okay with this as safety is obviously what we all put first. Upon landing at JFK we then sat on the tarmac for 3 hours... 3 hours! JFK should be ashamed."
Ulemper: "rude staff, and ill informed and incompetent. Had to beg for water and food, even though I had ordered meal service. Unpleasant, I repeatedly complained about roudy passengers, who were occupying nearby seats that weren't theirs. these passengers were drunk and loud and hanging out in others seats and ailses NEVER FLY NORWEIGIAN AIR. The only folks who had a great trip were the flight attendants - they hung out in the large spacious kitchen eating the food that they said they didn't have for the passengers and doing little else. Worst flight experience of my life. And fancy expecting folks to carry all the food and hydration needed for an 8 hour flight. I think TSA needs to look into the this from the airport chaos - as it is clear that my experience is not isolated. DONT FLY NORWEIGIAN AIR"
Fordele: "Great price. Non stop service. Top of the line aircraft. Overall amazing value."
Ulemper: "There was nothing that I didn't like."
Fordele: "Easy boarding process , nice airplanes"
Fordele: "In flight entertainment and ease of everything, check in, boarding was great!"
Ulemper: "Food was inedible."
Fordele: "Comfortable, screens on every seat for free movies, and easy boarding/unboarding."
Ulemper: "Because it is a budget airline, don't expect drinks or food - even for a 9+ hour flight. This isn't a problem, and definitely worth the cost, but plan ahead."
Fordele: "The plane was modern and spacious. A 787 Dreamliner."
Ulemper: "The flight attendant acted like I was imposing to ask for a cup of water."
Ulemper: "This airliner ruined the last few days of my vacation, including my nye celebration. My flight was delayed for 5hrs on both of my connecting flights!! POS airliner"
Ulemper: "I was ordered to checkin my carry-on bag although there is still space in the overhead bin. It fits there. I was carrying that bag and a small daypack."
Fordele: "Best value in business class. Go for it."
Fordele: "clean, spacious, friendly staff."
Ulemper: "chaotic boarding process and was not clear on how food was going to be served or made available."
Fordele: "Not alot to like."
Ulemper: "There was chaos getting on to the 737, the boarding process was not organized by zones. So boarding took a very long time. There was little room between the seats. There was no entertainment, and the TVs were shared."
Fordele: "It was quick"
Ulemper: "Airline randomly decided what bags needed to be check. Similar luggage like mine where allowed in. That attitude of attendance was also rude when asked about luggage guidelines. I rather fly another airline and pay a bit more rather than an airline that overbooks and make up rules as they see fit."
Fordele: "Crew were very nice."
Ulemper: "When I saw how close the seats were I almost didn't believe it. This was the least comfortable flight I think I've ever been on. Media selection was decent at best."
Fordele: "Price was competitive."
Ulemper: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."
Fordele: "It was a short flight. No food was provided so I can't rate well for food."
Ulemper: "My flight wasn't given a gate on the departure screens until 15 minutes before it was supposed to take off. There was no indication that it was late. I had conflicting information from online and a Norwegian employee working on a different flight (and no info from the airport). A fellow passenger somehow found out the plane we had departed an hour late to get to us."
Ulemper: "I did not get to select my vegetarian meal since i booked through kayak."
Fordele: "The crew was really nice."
Ulemper: "Boarding was a madhouse"
Fordele: "The airplane was comfortable with enough leg room for me (an average adult female)"
Fordele: "I've flown with Norwegian quite a few times now, and I'm continually really impressed by how awesome their flight attendants and crew members are! They really go the extra mile to make sure you're comfortable during your flight."
Ulemper: "The seats are REALLY small, and there is no WIFI for long-haul flights."
Ulemper: "Bag checking was confusing using kiosk."
Fordele: "The attendants were really good at their jobs."
Fordele: "Two seats on the side we sat."
Ulemper: "The plane was kind of dirty."
klart prisen der faar en til at vaelge Easyjet, der er intet andet at komme efter, men det er ogsaa uproblematisk, saa fungerer efter hensigt
Return flight delayed by 45 minutes. Outbound flight was delayed by 1 hour. Initial excuse was the Cabin Crew hasn’t arrived. Get on the plane and the reason was a technical issue and they had to switch planes. If EasyJet is going to constantly be delayed for boarding and flight times, I’m going to rather fly with someone else. Not worth the inconvenience.
Ulemper: "Easyjet does not offer corona rebooking - bad!"
Fordele: "I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time."
Ulemper: "This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back."
Ulemper: "Crew would be better if they smiled a bit. They seemed tired and sleepy."
Ulemper: "on easy jet, if you do it check in online 34 hours before the flight you get bumped to standby. This is not made clear in any emails or confirmations. Despite purchasing a ticket in advance I almost missed my flight because I checked in at the airport."
Fordele: "On time, fast and efficient."
Ulemper: "A bit more friendly boarding"
Ulemper: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Fordele: "The crew on the plane handled the difficulties of a passenger well."
Ulemper: "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."
Ulemper: "Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min."
Ulemper: "Easyjet should change their name 'Difficult jet' or 'Delayjet'"
Ulemper: "One hour late. More legroom than expected. Creative fast boarding"
Fordele: "No fuss discount flying with Easyjet"
Fordele: "Staff was pleasant and helpful, it was a short flight but overall was very good"
Ulemper: "It was just enough, May be a magazine that tell you more about things to do in Cities you are flying to would help. Don’t compromise on information. All was great."
Fordele: "Cheap flight and good service on bord."
Ulemper: "Bording area crawled and takes too long time."
Ulemper: "Stewardeserne skulle tale engelsk. De talte kun Fransk"
Fordele: "Boarding was very fast compared to most other flights. Crew was friendly. Flight was smooth and on time."
Ulemper: "Honestly - a bunch of drunk Scandinavians all around me. Very noisy and smelling so much from the alcohol, I almost got sick. Luckily, a very short flight. The guy behind me was very rude to the crew. Crew member handled him well. Was worried about him throwing up on me. Rest of flight was good."
Ulemper: "The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly."
Fordele: "easy baoding and the crew was nice perfect all round"
Fordele: "Crew were polite and efficient. Pilots got us there effectively. We left on time and arrived early. All good."
Ulemper: "Instant coffee!"
Fordele: "Not much"
Ulemper: "Somebody’s elbow in my ribs again"
Ulemper: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."
Ulemper: "Både ud og hjem"
Fordele: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Ulemper: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."
Fordele: "Efficient bag drop"
Ulemper: "Plane delayed, lack of information. No reason given for the delay when on board. Plane microphone much too loud it was distorting"
Ulemper: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Fordele: "I expected the worst, found out I have had worse experiences with legacy airlines. The onboard staff was attentive, keen to help and please, cheery face, especially the short, dark Middle Eastern looking fella. He knows how to work it! Some flight attendants can be mean, he was very nice. I did not interact with him, but watched how he handled things, like helping people place their baggage in a different overhead compartment, personally moving the baggage so that it would fit. Cheery demeanor, informed the passengers of whatever needed to be said. The pilot was also attentive."
Ulemper: "No frills, not terribly comfortable--luckily it was a very short flight. Little baggage space, automatic drop off clerk was a bit surely."
Ulemper: "I had booked a day trip to London. The night before flight I received phone call from Easyjet offering me Euro250 to take a later flight as only a smaller plane than planned was available. But then you decided obviously not to send the smaller plane but did not bother phoning or emailing us customers as you had done the previous evening. I wasted more than half my day (1.5hr drive to airport plus 3 hours a airport) as I had to reschedule my day trip for a later dater to fit in the few meetings I had. I understand problems arrive, but Easyjet push their planes too hard. They are often late. Unreliable. At least communicate to your customers if you care about hem"
Fordele: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"
Fordele: "Get what you pay for"
Ulemper: "Unfortunately there was a 45 minute delay before take-off"
Fordele: "Very disorganized"
Fordele: "Ingen kø. Afgår til tiden. Ankommer før schedule."
Ulemper: "Flyet forsinket 65 min. Meget forvirrende beskeder fra EasyJet, Kayak og Cph. Airport. Ingen lufthavnsbus efter landing. På det tidspunkt af døgnet ikke godt."
Fordele: "Good crew."
Ulemper: "Flight was an hour late! Cabin interior looking tired and the seat was not particularly comfortable."
Fordele: "Kind and helpful staffs"
Ulemper: "Long walk away F building and liquid stuffs all I have to put into one bag. This treatment I didnot see any other airports."
Fordele: "It's easyjet so no expectations really"
Ulemper: "Nothing everything was great :)"
Ulemper: "At flyet var 1 time forsinket og der var minimal infomation ved gaten. Pludselig skulle alt vores håndbagage ikke med i kabinen og i Berlin tog det en halv time før bagagebåndet begyndte at rulle. Normalt er jeg ok-tilfreds med EasyJet men hjemturen fra Madrid til Berlin var meget ringe udført."
Fordele: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Ulemper: "Vi kunne ikke få lov til at komme med selvom vi løb alt hvad vu kunne for at nå det trods Ryan airs forsinkelse, det var ingen forståelse for vores situation og vi er derfor strandet i Berlin når vi burde være i Budapest og studere. Det var stadig et kvarter til flyet skulle lette da vi stod ved gaten, men der var ingen service overhovedet."
Fordele: "Friendly staff, food ok"
Ulemper: "Shepherded into a small area with very few seats, and anyway, we were held in lanes like sheep! Seating on the plane - narrow and little space between rows. Had to wait quite a while for baggage to arrive."
Fordele: "Smooth take-off and landing, no major issues on the flight to report."
Ulemper: "We were taken by coach to a plane bound for Paris and were than told to disembark, to be taken to the correct plane for Palma! In the process a mother and her son that were left on the wrong plane had to be collected, before we could take off, which delayed the flight by 45 minutes."
Fordele: "Well organized and sweet staff"
Ulemper: "I liked this airline. Will book again."
Fordele: "As above - uneventful - ran as it should!"
Ulemper: "Long walk at Kastrup airport!!"
selve rejsen var fin, men oplevelsen i lufthavnen var rigtig daarlig
Cleanliness, they could adapt the noise level of the speakers to human ears, and same thing for temperature.
Efficient boarding and check in Good comfortable plane Only issue was emails asking me to get Spanish QR Covid code. That was simple but whatever I uploaded to Vueling they told me they could not validate. As a result I had to do an airport check in They need clearer communication
By far one of the worst airlines I’ve ever had to deal with. Customer service is very poor. Stay clear of any airline you cannot get a hold of a real person to help with your problem.
Alt for lang indtjek - over 2 timers kø på hjemturen for tjek ind. Fik aldrig min bagage ved udrejsen
Fordele: "There was a good amount of room on the plane with comfortable seating."
Ulemper: "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."
Fordele: "Staff was friendly and happy."
Ulemper: "Seats are not the most comfortable."
Ulemper: "1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona"
Fordele: "Boarding was smooth and everything was on time"
Ulemper: "A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air"
Fordele: "Vueling is a high quality airline. Much better than Ryanair"
Ulemper: "The club sandwich was rather disgusting"
Fordele: "Besætningen var flink og der var ok plads."
Ulemper: "Flyet var forsinket 1t og 5 min. Der kunne ikke købes mad - til trods for at der annonceres med mad. Der kunne kun købes snacks (nødder, chips osv)."
Ulemper: "The flight/boarding was terribly delayed but the attendant on board was good. It took a lot of time to come out too after we landed but the flight was smooth"
Ulemper: "Didn’t take the flight"
Fordele: "The seat comfort was acceptable. this is what you get for what you pay."
Ulemper: "no comments"
Ulemper: "Se podría mejorar el tiempo de desembarque"
Fordele: "The crew was fast, but grumpy."
Ulemper: "Vueling delays flights."
Fordele: "Glad I paid for the emergency aisle. A long flight with plenty of leg room."
Fordele: "Getting on a plane. Not the one I booked but got to wear I needed to go."
Ulemper: "Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more."
Fordele: "Nice, simple. Friendly"
Fordele: "Quick boarding with the baby, very helpful friendly staff"
Ulemper: "Paid for priority board but there’s no priority given at the gate."
Ulemper: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Ulemper: "The flight that was suppose to leave at 3 pm only took off past 11:00 pm"
Ulemper: "Made us wait for 30 minutes in line to board. After boarding, waited on the tarmac for an HOUR Got to Mallorca and they had lost my luggage despite delays. I paid 190 for an extra bag!"
Ulemper: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Fordele: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Ulemper: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."
Ulemper: "Late. Long wait for baggage. Not very friendly crew."
Fordele: "Getting off the plane."
Ulemper: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."
Ulemper: "being subjected to a 15 hour travel day and missing an entire 1/3 of my 3 day vacation"
Fordele: "Booked though kayak selected hold in bag was forwarded to Expedia .. did the same thing Selected a price that included check in bag when was given a choice and I get to vueling the charge me 40€ Was on the phone woth. Expedia 3 hours first to make sure the ticket was right cause I didn’t get email coformation and that the bag is included Then another 2 hours after I was charged the 40€ I hate kayak I hate expwrdia never again never ever again"
Fordele: "Safe flight, good leg room"
Ulemper: "Delayed departure, delayed boarding"
Fordele: "Aircraft cabin comfornand cleanliness"
Ulemper: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Fordele: "Good aircraft and seats."
Ulemper: "Bad check-in by Vueling staff. They kept changing the time to check-in. At first the sign said "All Destinations" with no restriction on check-in. Nest, while we were in the line, they changed the sign to say you could only check-in 2 hours before the flight and then, when we got to the front of the line, they said it was 2 1/2 hours. Very rude in response to our questions."
Fordele: "Although I booked a flight on what I thought was British airways it was some off brand airline: Vueling very disappointing to show up at Gateick to check in at BA and be redirected to the equivalence of Spirit airlines in the USA."
Ulemper: "It said British airlines and was a vueling airlines flight. I would equivalent this to booking a flight through Kayak on Delta showing up to Delta to check in and being redirected to Spirit airlines!! Completely misleading, just glad I didn’t have to pay for a vag as I would on Spirit. No water, snacks offered pretty bare bone airline!!"
Fordele: "Crew. Extra leg room on first leg."
Ulemper: "Måtte vente 45 min. på bagage i CPH. Missede tog til Fyn"
Ulemper: "Everything WOW Air is a horrible aircraft company. Unprofessional from the beginning texting me before my flight regarding overbooking of customers on the flight. Late departure, and arrival. No entertainment on a long flight to a from Amsterdam. Layover in Iceland the plane than again was late with departure and arrival."
Fordele: "Easy boarding and smooth flight."
Fordele: "Was an ok flight for a budget airline"
Ulemper: "I'd booked it and paid more as it was supposed to be British Airways. This was rather misleading by kayak as I booked with them via the British airways website then forward to vueling. Could have paid less if I'd chosen vueling from the options."
Fordele: "Absolutely nothing"
Ulemper: "They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either."
Fordele: "staff, aircraft, service."
Ulemper: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."
Fordele: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Ulemper: "Zero service"
Fordele: "Delete and seating and a plane for two hours,when the flight was two hours,not tell the people was rwrong;sooner. Landing was scary,really poor. Bad experience,not recommended."
Fordele: "Older aircraft, seats were not comfortable."
Ulemper: "After flight was booked they canceled our reservations."
Det var transport, og det fungerede helt som det skulle
Fløj til tiden. Plads til håndbagagen i kabinen
fly var ok, men afgang fra virkelig snavset, snusket, graensende til ulaekker lufthavn
Hver gang vi flytter er mere om en time vente og personal i Denmark det var ikke hjælpsomme
Synes alt var perfekt - hvis så ville information fra kaptajn gerne være på dansk :-)
Jeg kunne ikke lide noget. Forfærdelig oplevelse.
Dårlige sæder ved nødudgange række 12 ikke de ekstra penge værd. Manglende info da vi måtte skifte fly pga tekniske problemer
Fordele: "Fully understand the need to put a name tag on “priority customers”. But tagging the rest as “non-priority customers” is at best disrespectful and stupid. Time to look for a new head of communication?"
Fordele: "Venligt personale i Malaga"
Ulemper: "Svært at forstå at komforten skal være så usædvanlig dårlig. Plus at man skal betale hver gang man trykker på nogen som helst service. Så som bagage som ellers bare skulle være standart."
Ulemper: "Poca informacion en el aeropuerto de Kopenhage."
Ulemper: "At være forsinket og være nødt Til at bruge penge på en taxi"
Fordele: "Tcak sà mycket"
Ulemper: "Pga. fuldstændig kaotiske tilstande ved check-in, var der kun lige tid til at styrte til gaten. Meget langsomt arbejdende og inkompetente ansatte ved skranken, der pga. kaos ikke tjekkede pas!! Low fares - low/no service."
Fordele: "godt med lidt info på @"
Ulemper: "Der er mangler der gør at man kun kan få 20 kg ikke så smart når man er 2 p og kun har max 14 kg dette kom så til og koste mig 400-300-20 euro i alt mange penge for 14 kg samt 288kr oven i for at sidde sammen der skal stå lille rygsæk da det er dette der er med i prisen men syntes det er alt for mange penge for rejsen alt i alt"
Fordele: "Prisen er lav - men har man noget man skal klage over bagefter, fx. dobbeltgebyr på kuffert, så kommer man til at arbejde for sagen."
Ulemper: "Man kommer til at gå hele Københavns lufthavn igennem på den lange led, når man flyver med Ryanair. Derudover havde jeg betalt for kuffert med begge veje, men da vi skulle hjem kunne Ryanair ikke finde den betaling og jeg skal nu igennem klagesystem (hvilket er meget besværligt hos Ryanair) for at få mine penge retur. Desuden en time forsinket på hjemturen."
Fordele: "Hurtig gang mellem lufthavn og fly"
Ulemper: "Baggage størrelsen, umulig at rejse med. Dårligt"
Fordele: "Nem tjek ind."
Ulemper: "Manglende kompensation ved 2x45 min forsinkelse Kun dem på de forreste rækker fik en gratis vand... vi andre måtte selv betale"
Fordele: "Besætningen havde masser af overskud og var meget imødekommende og venlige"
Ulemper: "Gate blev først annonceret 12 min før gate ville blive lukket. Og så sad dovendyret fra Zootropolis i paskontrollen. Det har man ikke nerver til."
Ulemper: "2t50m forsinket uden grund"
Ulemper: "Great attractions and clean descending"
Ulemper: "Badly delayed with no explanation. Never flying RyanAir again."
Fordele: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Ulemper: "Everything was rubbish"
Fordele: "The pilot and safety tannoy is not loud enough"
Ulemper: "Flyet var så forskinket at jeg mistede mit fly til København"
Fordele: "Price and punctually."
Ulemper: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."
Ulemper: "I had to book my own flight"
Ulemper: "Delayed , everything is nickel and dime"
Fordele: "It took off roughly on time"
Ulemper: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."
Fordele: "The flight was good"
Ulemper: "Copenhagen airport very chaotic with boards not displaying the right information and incoming passengers mingling with those leaving"
Ulemper: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"
Fordele: "Prisen. At vi landede planmæssigt."
Ulemper: "At gaten ligger i Finger F - man skal gå 10-15 min. At kabinetrolleys koster ekstra - med en masse administrativt bøvl til følge ved gaten = ekstra ventetid. At flyene er skrabet - der er intet net til opbevaring. At kabinepersonalet taler utroligt dårligt engelsk, så man ikke forstår, hvad der bliver sagt over højttaleren."
Fordele: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Ulemper: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."
Ulemper: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Ulemper: "Gates announced too late"
Fordele: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Ulemper: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."
Ulemper: "Very cramped and hot in The plane."
Fordele: "Smooth flight"
Ulemper: "Couldn't adjust the seat and no backpockets."
Fordele: "I was allocated an emergency exit seat, luck of the draw. It was the only flight left going to the UK following the extreme weather in CPH and UK."
Ulemper: "No tables in the seat backs! Gaudy decoration and plastics that had clearly been designed to be hard to damage. It felt like a kebab shop in a rough area or the custody area in a police station."
Fordele: "Besætningen var søde."
Ulemper: "Flyet var meget forsinket. Vi havde prioritet, men blev gennet ud til at stå ude i den bidende kulde i 30 min og vente på at flyet fik læsset passagerer af. De kunne bare have holdt os inde indtil vi kunne boarde. Det var super nederen. Vi sad foran og kunne ikke få varmen pga alle de folk der skulle ind, som ikke kunne gå ind bagfra - det ville sige alle skulle igennem fronten og det tog også rigtig lang tid. Så alt i alt en dårlig oplevelse!"
Ulemper: "There was a group of about 6 passengers that were very drunk before they got on the plane. I could hear that they were asked on their way through security 'how drunk are you?' which they announced loudly to everyone. They were shouting on board. They were still sold alcohol by the crew who did nothing to quieten them down. As usual the flight was late (around an hour by the time we actually got to the terminal)"
Fordele: "Vi kom frem..."
Ulemper: "Flyet var så forsinket at vi ikke nåede flyet til Budapest, vi er derfor strandet i Berlin til næste dag, vi har ikke noget sted at sove eller være og vi måtte bruge over dobbelt så mange penge på nye flybilletter. Derudover går det ud over vores uddannelse, for det er vores studietur I har ødelagt."
Fordele: "The seats were comfortable and boarding was easy. I thi k u should atleast give free cup of water or tea when its winter to your guests. Nothing more. I think its a bit mean not to aleast offer a free cup of tea or water."
Ulemper: "Not being offered a free cup of aleast tea."
Ulemper: "landing had some turbulence"
Ulemper: "Carry on luggage put in hold"