Find billige fly fra København til Palma de Mallorca

Fordele: "More or less on time"
Ulemper: "Outdated aircraft. Flight took longer than usual."

Fordele: "Free food, relatively spacious"
Ulemper: "more food!!! REEE!!!"

Fordele: "Crew"

Fordele: "Seats were comfortable"
Ulemper: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"

Fordele: "The crew were very good. Seats were small."

Ulemper: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Fordele: "They had many snacks and meals. Staff was very friendly."
Ulemper: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Fordele: "Attendants were attentive and efficient"
Ulemper: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Ulemper: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Fordele: "-"
Ulemper: "Old plane, rude crew"

Fordele: "All good, just perfect and friendly crew. Great aircraft (B777)"

Ulemper: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Ulemper: "I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since."

Fordele: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Fordele: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."

Ulemper: "Connecting flight cancelation, didn’t get to go."

Ulemper: "No leg room very uncomfortable"

Fordele: "On time performance with better than average crew with standard service"
Ulemper: "The entertainment leaves room for improvement. Could not eat the italian snack before landing."

Fordele: "The food wasn’t bad"
Ulemper: "Business seats suck"

Fordele: "Professionalism of the crew"
Ulemper: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Fordele: "On time and standard service."

Fordele: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Fordele: "Smooth flight"
Ulemper: "Ordered kosher and did not get it"

Fordele: "Swiss being swiss, great service and food was quite nice."
Ulemper: "Airplane felt old, entertainment system is small and outdated."

Fordele: "The plane was very clean the seats were neat and everyone was very friendly."

Fordele: "Very short flight so little to write about."
Ulemper: "We've got no complaints."

Fordele: "Crew and people were fantastic!"
Ulemper: "LONG lines again. No luggage even with a 4 hour layover"

Ulemper: "Slight delay."

Fordele: "On time great crew. Free wine that is Swiss air."

Fordele: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Fordele: "Services"

Fordele: "The ambient being so relaxing felt asleep all the way to Zurich."

Ulemper: "Time"

Fordele: "Courteous staff,"

Ulemper: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."

Ulemper: "The most uncomfortable flight I've ever experienced. The seats were too small. It was torture for a 12 hour flight. Need more space and padding in the seats."

Ulemper: "see above"

Fordele: "Same as on top"
Ulemper: "The seats"

Fordele: "Decent food (great chocolate), polite attendants and updated aircraft"
Ulemper: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."

Fordele: "Real silverware. Great crew presence. Ice Cream and chocolate."

Ulemper: "No plugs for USB chargers in economy. Entertainment units were broken."

Fordele: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Ulemper: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."

Ulemper: "Through no fault of the airline, there was a strong thunderstorm that delayed our flight. Little information was provided about the situation. It was obvious that we could not fly in the storm, but we were not informed about the likely departure time. The reason I gave a poor ranking is that my suitcase/pack must have been left out in the downpour on the top of the pile so all of my clothes were extremely wet when I reached Boston. The bag itself was wet so it was not a case of something leaking in the bag. I have had to wash all of the clothes and iron them."

Ulemper: "Boarding procedure for business class with being held up in a small holding space"

Ulemper: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Fordele: "Nice and friendly staff, good food and free wine"
Ulemper: "Everything was great!"

Fordele: "Extra Legroom"
Ulemper: "It should have been a good flight BUT: the older gentleman next to me had a pot belly and he was not able to use his seat foldup tray. I had to share my small meal tray with him. That very uncomfortable! Seats were tight. Not a pleasant experience with Swiss."

Fordele: "Service and staff were outstanding and would love to use them again!"
Ulemper: "All was great!"

Fordele: "The flight crew were friendly and helpful. We were on a newer plane so there was a lot of legroom."
Ulemper: "No in flight entertainment made for a long flight."

Fordele: "Thank you. It was very good and comfortable trip with a nice team."

Fordele: "Nice crew"
Ulemper: "More comfortable seats"

Fordele: "Great staff , amazing dinner, and the entertainment screen size was best"
Ulemper: "Seats could be a little bigger"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "Comfy seat."
Ulemper: "Plane was late, crew was surly."

Fordele: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Ulemper: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Ulemper: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Ulemper: "I have flown Lufthansa several times to Bangalore. My complaint forever has been their baggage service. The bags for priority travelers takes 30-60 mins to arrive. If LH 754 gets delayed going into Bangalore, it creates a bottleneck with Emirates and Etihad arriving at about the same time."

Ulemper: "Seat comfort"

Fordele: "Cree was fantastic from check in to boarding"
Ulemper: "Drinks served before food"

Fordele: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Ulemper: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Fordele: "Nice smooth and organized flight"
Ulemper: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"

Fordele: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Ulemper: "More leg room."

Fordele: "snacks and entertainment"

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "It was very smooth, the connection was great, boarding went easy, service was nice."
Ulemper: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."

Fordele: "Flight crew and food was wonderful."

Fordele: "Everything exceeded expectations. Lots of food, space, drinks, and excellent flight crew. Excellent video selection."

Ulemper: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."

Fordele: "Lufthansa is great to fly with!"

Fordele: "Nothing"
Ulemper: "Everything, lost luggage and missed flights because of flights not making their time."

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Ulemper: "Seat!!!!!!!!"

Ulemper: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."

Fordele: "Tout était impeccable."
Ulemper: "Nothing"

Fordele: "The seats were spacious. I loved the options for viewing, klistening, etc on the tablets attached to the seat in front of me. Great service from the flight attendants. Lots of food service & drinks. Thankful for sitting close to first class."
Ulemper: "I would have preferred an aisle seat. Difficult to get out of the rows without everyone having to get up."

Fordele: "Ease of boarding, flight arrived ontime"
Ulemper: "No complaints"

Fordele: "All was good."
Ulemper: "All was good."

Fordele: "The counter staff in Heathrow was great"

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "Everything is on tine"
Ulemper: "Food is very disappointing"

Fordele: "I enjoyed the patience of the crew and the responsibility they took with everything they did."
Ulemper: "The noise and the lack of space in my specific area."

Fordele: "Great service and food."
Ulemper: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."

Ulemper: "They supposed to check the visa for Europe from the depart airport and they failed to do that .At last in Munich they examined it so hard and had to leave and go back to the depart."

Fordele: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"

Ulemper: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "The staff was helpful and courteous"

Fordele: "the crew was courteous, attentive, accommodating."

Fordele: "comfort ,crew was polite and catering delicious"

Fordele: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Ulemper: "U cannot think of anything."

Fordele: "That the plane brought me safely to San Diego"
Ulemper: "Paid entertainment on a 12 hour flight"

Fordele: "Although the departure was a little bit bumpy, the snack was tasty!"

Ulemper: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Ulemper: "Our luggage was the last to arrive planeside from our late flight from Vancouver. We saw out luggage on the cart next to the plane, but apparently someone decided not to put it on the plane. We are now at least 24 hours without our luggage (we still don't have it) and cannot take advantage of our very expensive vacation. I must say, we will stop using Lufthansa and all partner airlines. This is completely unacceptable. I have received no communication at all from Lufthansa to explain why our bags were not loaded onto the plane, even though we saw them out the window, on the cart, next to the plane, before door closure. I am wondering if someone at Lufthansa decided it would be fun to ruin our vacation?"

Fordele: "service was great"

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "I was"

Ulemper: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"
Ulemper: "Å måtte skifte fly"

Fordele: "On Time, Friendly,well maintained equipment"
Ulemper: "No free drinks inner Europe...except water"

Fordele: "I slept the whole way through"

Ulemper: "Expensive rates on luggage"

Fordele: "Friendly staff"
Ulemper: "n.a."

Fordele: "On time, clean aircraft not too full!"
Ulemper: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Ulemper: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Ulemper: "Not enough characters to express my disappointment."

Fordele: "price, water, easy boarding, in time"
Ulemper: "noise, no snacks"

Fordele: "The airline staff were so positive and friendly. Really made the long trip easier."

Fordele: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"

Fordele: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Ulemper: "still there is not enough legroom for tall persons"

Fordele: "nothing."
Ulemper: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"

Fordele: "Pleased with everything."

Fordele: "De-planing"
Ulemper: "The screaming children. All. The. Yelling. Kids. Also it was an inferno in there. if it's a packed house and customers are standing in the aisles, do us a favor and crank the AC."

Fordele: "Real meals"

Fordele: "Super"

Ulemper: "Small, uncomfortable seats which is tough for a long fight."

Fordele: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Ulemper: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "personnel is very courteous."
Ulemper: "cofee is terrible."

Fordele: "On time and smooth travel."
Ulemper: "No choice in dinner items."

Ulemper: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"

Fordele: "Fabulous"

Fordele: "The dinner was great!"
Ulemper: "The variety of movies was more limited than I expected."

Fordele: "Comfy and good movies!"

Ulemper: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"

Ulemper: "We were delayed and not updated for an hour and a half with no water or refreshments on the aircraft, which is crazy!"

Fordele: "Too upset to continue senseless survey"
Ulemper: "Vacation ruined"

Fordele: "Much roomier than united"

Fordele: "The flight happened and no incidents on the flight."
Ulemper: "Was actually RyanAir. Won't be flying them again. The checkin experience was a nightmare. Only had three very long lines. My line closed when I was almost to the front. When I did talk to someone found out I needed to have my passport validated by another Ryanair person and would have to leave the line. The person checking me in couldn't validate my passport, Really?? At every other airline the checkin person validates your passport."

Fordele: "Everything"
Ulemper: "Nothing"

Ulemper: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."

Ulemper: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"

Ulemper: "Did not honor easy boarding!"

Fordele: "The crew was really nice. They were friendly and genuine."

Fordele: "Service."
Ulemper: "Space in between seats - very tight"

Fordele: "Efficient"
Ulemper: "Offer drinks, water"

Fordele: "El avión estaba ok"
Ulemper: "A raíz de una huelga en Argentina que se declaró el 14/5 tardaron más de 10 días en comenzar a re programar los vuelos. El call center te da información falsa ya que no tienen idea de lo que ocurre. Re programado el vuelo para salir después de la hora 24 del día de paro, habilitaron 4 counters"

Fordele: "The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem."

Fordele: "Very attentive crew"
Ulemper: "No complaints"

Ulemper: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."

Fordele: "helpful crew, fast boarding"
Ulemper: "nothing"

Ulemper: "We have to spend almost one hour because of delay"

Ulemper: "Tiny food. Late one hour."

Fordele: "It was a great experience. The crew was helpful and kind."
Ulemper: "All but two toilets were out of order halfway through the flight."

Ulemper: "Bad customer service. Food was stale and I threw up"

Fordele: "All"

Fordele: "Nothing"
Ulemper: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Fordele: "nothing"
Ulemper: "the employees at the airport were rude (flight attendants were great) & the airline changed our gate twice in the 20 minutes before the flight. everyone on the connection in from London had to run to the new gate, only to have to wait in line for a bus. completely ridiculous."

Fordele: "Arriving safely on time."
Ulemper: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."

Fordele: "Good short flight, we even arrived earlier at Bilbao."
Ulemper: "No food or drink."

Fordele: "Crew was lovely. Economy seats were on the roomier side. Entertainment options were excellent. Would choose to fly with them again."
Ulemper: "Food was mediocre. Boarding process was poorly organized."

Fordele: "I flew business class: the crew and comfort was great; the food was pretty good."
Ulemper: "Boarding was horrendous: they have the whole flight stand and wait to board! In Madrid, they called to initiate boarding and we stood for 15-20 min before anyone moved at all; business class was then called, and we ended up standing another 15-20 min in the jetway before being ushered into the plane! Even in business class, the entertainment system was poor it's difficult to use and my system froze entirely on the way to Madrid. It worked on the way back, but the selection was relatively limited and poor."

Fordele: "nothing"
Ulemper: "No food no drinks no entertainment and my knees where hitting the seat in front and I am 5 10"

Fordele: "the boarding with 2 kids was super easy."
Ulemper: "we were not able to get a seat by the bulk head and so could no take advantage of the basinet."

Ulemper: "The crew is so rough, never smiling, and speaking very poor English. Well, it was Iberia, and they are famous for that. When the Spanish company will address the fact that customer service should be their top priority is still to be seen."

Fordele: "Spacious and quick."
Ulemper: "Food was not included."

Ulemper: "After a delayed flight coming to Madrid, I was faced with an unbelievably long boarding control line, it seemed clear that I would miss my flight! Crew then stopped all people from going up to the security check point except those headed to London! But I was going to miss my flight to JFK also. This process was so poorly managed!!!! The crowd became very angry, some people even started pushing, yelling and becoming violent. I feared for my safety. I pleaded with a crew member to let me through, and eventually she did, but the process was frightening and chaotic!!!"

Fordele: "The extra leg room in the exit row. In spite of the fact we had to pay extra for it, it was well worth it. The crew was courteous and professional. The flight was on time."

Fordele: "Reasonable leg room for a a 6 foot tall passenger"
Ulemper: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."

Fordele: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"

Fordele: "Overall I give the flight an average score, I like that everything was attended in a service oriented manner."
Ulemper: "I didn't like the aspect of lack of order at the airport specially when boarding, crew seemed a bit lost for a second there. In some respects I felt the plane had a dated feel to it; but then, I've never flown with Iberia before."

Ulemper: "Lost luggage, hot plane, charged for water"

Ulemper: "1 hour delay upon arrival die to no available gates"

Fordele: "The entertainment was good when it was working"
Ulemper: "Service was horrible. Announcements were not being made adding to confusion in the cabin"

Fordele: "Extremely professional, capable, friendly staff. Very good food. Great selection of films. Comfortable seating."
Ulemper: "Nothing."

Fordele: "movie and tv show selection was great. Helped bide the time"
Ulemper: "A little cramped for my legs."

Fordele: "Quick pickup of baggage."

Fordele: "The flight delayed for 2hours. I required the blanket but it was used with lots of hairs not really hygienic. The crew was not friendly and kind of rude."

Ulemper: "food not bad but could be better"

Fordele: "The ease at putting my luggage in.."
Ulemper: "The prices of the food and drinks!! Ripped off!!"

Fordele: "N/A"
Ulemper: "Flight was delayed over 2 hours. Entertainment was non-existent. They offered us pretzels which is hardly an inspiring food choice. Prior to boarding the airplane the alarm got triggered in the gate were waiting in, took over 10 min for them to deactivate it. Staff were seen just casually standing around."

Fordele: "Everything was delightful, definitely my best ever flight!"

Fordele: "American Airlines made a 10.5 hour flight very comfortable and very quick!"

Fordele: "Nothing."
Ulemper: "They kept delaying the flight and then cancelled. I had to take uber to Penn Station and then AmTrack to Union Station. Otherwise I would not have gotten back until over 24 hours later the next day. So, in the end I had to spend over $200 more to get home. I really have never had a good experience flying Iberia."

Fordele: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Ulemper: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."

Ulemper: "Flight was canceled, no option given to rebook over the phone or at another desk. I waited 6 hours in the airport to get my flight rebooked for the following day. Cancelations happen but there was no plan in place, to manage such a situation. We were offered no compensation except free chips 5 hours into the wait. I've never had a worse experience with an airline."

Fordele: "flight and crew were excellent"
Ulemper: "Seats were terrible. Once the person in front of you recline his seat,, you can not pull down your tray table and you are force to recline your seat so you can earn a little more space."

Fordele: "Flights were on time"
Ulemper: "I am 180cm. I had almost no legroom. Sitting upright my knees were touching the seat in front of me. There was no water nor anything else offered during the flight."

Fordele: "It flights themselves were fine. A 45 minute delay sucked though."
Ulemper: "Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again."

Fordele: "New plane - makes all the difference :)"

Fordele: "The flight was pretty smooth considering it was a small plane."
Ulemper: "I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space."

Fordele: "The plane left and arrived on time."
Ulemper: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."

Fordele: "Punctual"
Ulemper: "Seats"

Ulemper: "Paid for high speed WiFi Could not even check my mails"

Ulemper: "Late"

Fordele: "It was efficient"
Ulemper: "More comfortable"

Fordele: "Awful!!!!"

Fordele: "Smooth experience, no problem."

Ulemper: "More legroom. And not having to pay for a simple glass of water."

Fordele: "I am still in one piece after flying."
Ulemper: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."

Fordele: "I’ve flown with various airlines and must say that I was very impressed with this crew. I guess it was because they all were young and didn’t füdisplay burnout as so many other flight attendants show when dealing with their customers."
Ulemper: "On both flights the control forty didn’t work."

Ulemper: "Nothing except control for entertainment didn’t work"

Fordele: "Seats at the front are comfortable with space for the legs."
Ulemper: "One drink within almost 4 hours flight is not enough."

Fordele: "Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful."
Ulemper: "Information"

Fordele: "Boarded and departed gate on time. Efficient."
Ulemper: "Not the friendliest."

Fordele: "Was on time"
Ulemper: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."

Fordele: "The price"
Ulemper: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."

Ulemper: "Terrible hard landing"

Fordele: "Muy cumplidos y personal amable"

Fordele: "Good airport and nice crew"

Fordele: "Staff super friendly. Comfortable sears. Food very good."

Fordele: "The crew was friendly and helpful!"
Ulemper: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."

Fordele: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Ulemper: "Vegetarian hot meal option was a little strange, but not terrible."

Ulemper: "Another delayed Eurowings flight to Stuttgart with no information provided."

Ulemper: "I did not board, because another flight delay caused me to miss this flight."

Fordele: "We had one of the more legroom seats so that was nice"
Ulemper: "Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on."

Ulemper: "My flight was delayed and because of that I lost my next flight in London , cost me money and time , having to go to another airport in a bus for 1 hour and 30 min ride to catch a new flight the same day that I had a pay. Thank you eurowings! Not"

Fordele: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Ulemper: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"

Ulemper: "Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone."

Fordele: "Staff at the airport (ticket counter and check-in) were very polite."
Ulemper: "The flight was delayed. Then, after flying to Berlin, the staff said we couldn't land there because of weather. They decided to fly us to Leipzig-Halle (another city a two hour drive away) and said they would provide busses to take us back to Berlin. But then, when we got to Leipzig, they said oh we might be able to fly you back to Berlin, just let us refuel. So we all sat in the plane for an hour and a half while they did that. Then, they announced that they couldn't go back to the Berlin airport because there were too many planes landing there. So they told us to get off the plane, go into the arrival hall and we would get more information there. When we got out of the plane, we were greeted by an information lady who informed us that no trains were running at that hour (it was about 11:30pm), and Eurowings would not provide us with accommodation or transportation back to Berlin. The information staff told us that our options were to personally pay for either a taxi back to Leipzig (two hours away!) or rent a car, or wait until morning to take a bus or train. I was able to stay with a friend in the city, and paid to take a bus to Berlin the next day, but what about everyone else who didn't know people in Leipzig and had to fend for themselves? As a young woman traveling by myself in a foreign country, landing in an unexpected city in the middle of the night, it could have been a potentially dangerous situation. I am extremely frustrated with Eurowings. I paid them to take me to Berlin, and they didn't. I talked to customer service on the phone, and they told me that I should make my own travel plans to return to Berlin and they would reimburse me later. Aside from the fact that there weren't buses, trains or flights running till the next morning - I shouldn't have to make my own travel plans! My plans were to fly Eurowings from Duesseldorf to Tegel, and they should be responsible for getting me there. I am never flying Eurowings again, and sharing the story with any friends who travel in Europe. They absolutely do not care about their customers."

Fordele: "I received a little meal. Pleasant manner of staff."
Ulemper: "No problem"

Fordele: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Ulemper: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."

Ulemper: "Delay almost 3h. No food, no snack at all offered for passengers waiting in the airplane for hours after boarding. After 2 hours they offered water. Woow!"

Fordele: "N/A"
Ulemper: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."

Fordele: "Flight was OK"
Ulemper: "Departure time was not as expected"

Fordele: "It was a short flight and fairly uneventful. Comfortable airline."
Ulemper: "When I arrived at the airport in Naples it was impossible to find the check in desk. I asked at Lufthansa and was told that someone would show up at 09:50 but my flight left at 08:40. I was then told that I should be looking for Eurowings. Not a problem except that it is very unclear where their check in desk was. I stood around for 20 minutes asking anyone who would help me where the desk was. We were finally notified at 8:40 that eurowings was the last desk in the aisle."

Ulemper: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"

Ulemper: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"

Fordele: "Only good thing about flight was it is cheap"
Ulemper: "Button of my travel bag was broken during transfer of luggage by airlines.no leg space in flight."

Fordele: "Efficient and reasonably comfortable."
Ulemper: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."

Fordele: "Not a good experience"
Ulemper: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."

Fordele: "Overall accessibility, timing, response from check in attendants, and flight attendants, and comfort."
Ulemper: "The last minute gate change where I imagine may be necessary, there were no announcements or follow up info, save the alert I received from the kayak.com app on my phone. This could've presented a big problem had my mobile not been charged."

Ulemper: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."

Fordele: "Nothing"
Ulemper: "The flight was delayed over and over and finally cancelled. We had to go out to the ticket counter to rebook. That meant clearing customs and then going back thru security again. A real Hassel!!! I think any other airline would have rebooked people in the terminal!!!"

Fordele: "Service onboard was very efficient. Flight was short"
Ulemper: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."

Fordele: "Nice friendly service at the gate for boarding and onboard"
Ulemper: "Flight a bit delayed plus we experienced an aborted landing in Düsseldorf"

Fordele: "We did not have to board outside so that's a plus. Staff and crew were very pleasant. A short flight."
Ulemper: "The usual problems with an economy flight -- very crowded, stuffy, and no complementary food."

Fordele: "They rebooked me to a new airline to get to my destination."
Ulemper: "Multiple gate changes then flight was delayed 10mins, 40mins, then for an hour. No attendant ever came to the gate until the last minute. I had to be rebooked on a different airline."