wide and clean room The reservation through Arora hotel web site does not work.
Charged for 2 breakfast but was alone. Should have asked me first before charging.
Convienent location Dreadfull catering & and catering staff
It's in a great central location, so you can go out in Crawley & eat/drink/shop etc. Even though it's next to the railway line, we didn't hear the trains. Hotel decoration lovely, very clean, very helpful staff and it has excellent facilities. Our room was very spacious & they'd thought of everything. En-suite was huge compared to other hotels, it had a separate bath & shower. Lots of thought had been put into the design & comfort of the room/hotel. Really pleased with the hotel & we'd definately stay there again, especially if we were taking our daughter, as there are connecting rooms. Also have a shuttle bus to Gatwick airport which is really close by, but again didn't hear any noise from the planes.
The staff is very friendly and hard working The trains are very loud
Easy to find location from website and is signposted when on the approaching road. Polite friendly staff and clean hotel.
Easy to access train from hotel, airport and city of London. Staff was friendly and helpful. Easy walking distance to a local mall.
Generally good,but WiFi sign in system a hassle and card swipe door keys real pain rarely if ever worked first time and usually took 3-4 tries at least.
the mattress and bedding was excellent paying for the parking
close to station,high standrad of facilities, excellent food.
Clean and wide room very low water pressure from the tap
Kan ikke pege på noget der umiddelbart var godt, bortset fra prisen. Stay away!! De kunne give en dobbeltseng når man bestiller en dobbeltseng. De kunne give min. et håndklæde pr. person istedet for et til deling. De kunne lade være med at give et handicapværelse til ikke handicappede. De kunne rense badet for mug.
Alt fungerede tilfredsstillinde. 100 % professionelt hotel og service.
placering tæt på lufthavn dårlig betjening
it was IN the airport terminal The terminal is DEPRESSING. No WINDOWS! It’s like a little luxury prison cell. There was no private area in the hotel to do online work, went to one of the more human feeling pub-like restaurants.
Just as advertised, comfortable and functional room at an affordable price, just a couple of minutes away from airport security as well as train station. The space available is quite tight, so don't expect to 'enjoy' it much (even though bed is very comfortable and shower is very nice), this is no leisure hotel, but rather 'get it done' style accommodation. After using the shower, the floor is wet so if you need to use the toilet after you'll be stepping on water and then out again onto the carpet. Again, functional but less than ideal. Maybe the floor should be slightly tilted in the shower so it drains/dries quicker.
Very comfy bed and very friendly staff! Shower wasn't separated from the rest of the bathroom, so the entire bathroom floor was soaked.
So convient in the south terminal at gatwick. Clean and everything you need for one night. Didn't hear any planes, which I was worried about.
Regúlært, rimelig pris, gode værelser og rummelige faciliteter. Direkte forbundet med Gatwicks Terminal South
Professionelt, p;nt, rent, luksus, l;kkert, velfungerende nej
At det var så let at komme fra lufthavnen til Hotellet, der var god skiltning. Hotellet var utrolig slit, det var urimelig stand i forhold til prisen, værelset var ikke rent, og badeværelserne var ulækre.
Rigtig god service ved reception, bar og restaurant. Morgenbuffeten var til 5 stjerner. Gode senge, meget roligt, hørte ikke noget til lufthavnen. Kommer meget gerne igen.
Billigt at booke via booking.com Badeværelsets stand var ikke af den vedligeholdelsesmæssige stand som man bør kunne forvente
Værelset pænt og stort og der var pænt rent. Jeg så ofte rengøringspersonale som gjorde rent på gangen og der var pænt og ordentlig på hotellet.Der var de ting som der er behov på hotellet. Smuk natur og stille og roligt.Det fungerede rigtig godt med hotelbussen - den kom hurtigt da jeg ringede fra lufthavnen og fungerede også godt tilbage til lufthavnen, hvilket gjorde min tur rolig af afslappet. Det føles underligt at betale for hele opholdet ved ankomsten. En forbedring kunne være at det var muligt at få morgenmad og resturant/bar på værelsesnummeret og så betale samlet ved afrejse.Jeg fik kun min dankort kvittering som bilag - ingen faktura.
Tæt på Lufthavn. Tæt på Lufthavn. Tæt på Lufthavn. Tæt på Lufthavn. Tæt på Lufthavn.
Reception og værelse super.' Morgenmaden lidt trægt. Gøre morgenbuffeten lidt mere smidig
Super venlige betjening. Meget rent. Ordentlige, dejlige madrasser. Knebent med plads. Stille omgivelser. Vil være rart med nogle brusanvisninger til bruseren! Meget indviklede men et lille minus i forhold til resten.
godt til prisen, roligt i lobbyen, nåede ikke at prøve svømmepølen, den så lækker ud, flot tv på værelset der gik lidt lang tid inden bussen fra lufthavnen gik ud til hotellet.
Et super hotel med meget værdi for pengene. Venligt personale. Shuttlebus som de venligt fortæller om, men glemmer at fortælle, koster 3 GBP og ikke har noget med hotellet at gøre.
This is a brand new Premier Inn. Everything was spotless. Large, free car park. Helpful young man near the automatic check in desk, providing advice on how to use the machine, though to be honest, it wasn't difficult and if he hadn't been there, I could have managed! Spacious room, well designed...Premier Inn with everything clean and in perfect working order. There was even an ice cream machine...yummy! Nothing to dislike about it!
It was convenient to the airport and offered free parking. It was relatively inexpensive and comfortable. I had no problems at this hotel.
Breakfast was good and reasonably priced Hotel staff on hand but had to check in via computer; booked a quad room, placed in a double room; quad room was a double room with 2 cots, very tight quarters; gated entrance allowed all to enter but needed code to leave the premises which wasn't provided since not waited on by staff, had to walk back to the lobby since parking lot was a one way to request code
, quiet, clean short staffed took 20 minutes to get my bill after dinner
The hotel was ideal for an overnight stay for an early morning flight from Gatwick. The staff were excellent, very friendly and helpful. The room was clean & comfortable, the usual high standard I have come to expect from premier inn. Nothing at all, it was perfect!!
Reliable comfortable clean modern accommodation. With a 'Good Night's Sleep' policy. The choice to pay for any luxuries rather than built into the cost. Busy road outside but it didn't keep us awake.
Nice bar, friendly staff, good breakfast, excellent service, good size room, plenty of parking A little difficult to find but only because google maps showed it in the wrong place!
lack of air conditioning meant a choice of a noisy fan, personally over-heating, or opening the window to significant road noise.
I thought the whole experiance was very good. The staff where really lovely and very friendly, I would highly recomend this hotel.
Good service, clean room, nice sized comfiy bed.
Friendly staff and very helpful. Great room, clean and tidy. If you are eating in the evening be careful with your selection. Some of the meat cuts leave a lot tobe desired.
Very comfortable and clean hotel. Breakfast was the worst part. poached egg was over done and cold.My friend had a fried breakfast which was also cold.
the staff were exellent,very helpfull and friendly!!
Conduct of the staff, & condition of the room
Large and clean room, late check-out Transfer from airport both ways cost 28pounds, so total cost of stay equal to 4 star hotel in airport without transfer.
Nearness to Gatwick Airport Heating system in room was poor
We were very comfortable, the staff were helpful and friendly and the restuarant had a good selection and the food was excellent. They made sure we had a wake up call and called us a taxi for our trip to the airport. nothing
Clean, comfortable and spacious. None.
Everything was great, the room the staff and the food.
Polite staff at reception, clean, close to airportand great restaurant No small van to bring guests to hotel bus leaves u on the road had to take taxi back please bring back the van
Nice and clean Extractor fan in bathroom very inefficient
Clean hotel, efficient, polite and very helpful staff - no quibbles in the slightest about my stay there. Plus the food at the Gatwick Manor pub is terrific!
Clean quiet room. Large room. No frills so good price. Quality of breakfast was average. But good value for money oif that is what you are after.
Excellent value, clean and spacious rooms, friendly helpful staff Check in was a little slow
Friendly, unobtrusive staff. Wonderful views at breakfast (spotted deer, fox and squirrels). Room 7 (next to the kitchen) was very noisy & to be avoided. Constant clatter of dishes, radio and voices seeped through walls. Also no towels in room but this I suspect was merely an oversight and not a big problem as I'd brought my own.
Staff/Owners were very friendly and helpful, hotel is very clean and in a fantastic location. Would stay there again The early morning flights out of Gatwick wake you up
The owners were very friendly. It felt very much home from home. Rooms were small, but extremely well equipped, so the lack of space wasn't an issue. We were only stopping over night anyhow.
Excellent value for the price airport transfers and parking
I spent just 1 night there as a layover. I felt very much at home. I wish that I had spent a longer time there to really look around.
My room had a great view of a field. I enjoyed sitting outside and watching the occasional deer come by. Also, they have several lovely acres to walk around.
Ideal for my overnight stay after a local wedding. Excellent staff and would recommend. Rather difficult to find after nightfall.
It was only an annexe to Ifield Court but could not cope with catering in the evening; but was convenient for the airport. Friendly on Gatwick flight path and heating bwas inadequate.
nice country house, friendly staff, cuddly labrador retriever greeting guests access is a problem, cost of single cab fare is 15 pounds, round trip from wirport brings cost to about the same level as the airport hotels with shuttle service.
The young woman at the reception desk was very helpful and friendly. The room was quiet. There was no electrical outlet at the bedside for my medical device. The location of the hotel was very difficult to find.
Spacious room All very pleasant and convenient for the purpose of my stay with a largish group of adults. Have stayed there before and likely to do so again. Only a duvet provided. The option of a sheet and blanket would be good.
very good value for money!!!
the rooms are quite spacious, beds are comfortable, plenty of hot water and the pub next door has great food. The location is great, exactly 5 mins away from gatwick south terminal no lift but the hotel has got only one floor up so shouldn't be a problem anyway
pub next door,excelent breakfast,good value meals. bath/shower,for elderley people a seperate shower is a must,with a replacement hip it is not possible to climb into a bath to have a shower,this is something that needs urgent attention.
Freindly /helpful staff,good clean room,well priced,good reasonable priced food,easy to arrange stay,will use again.
Quiet surroundings, friendly staff and traditional pub adjacent plus within very easy reach from Gatwick Airport.
Access to motorway & Crawley
only an 0vernight stay but made most wecome by staff food excellent in pub will def use premier again thankyou
Perfect as a stopover hotel for Gatwick airport. Very handy for the Airparks Long stay carpark (only 5 mins drive).
The room was of a higher standard than expected. the public house next door offered an excellent selection of food for breakfast and service was good and the food hot. Food at the public house finished at 9pm, and could have been later or could offer bar meals for late arrivals.
Hotellet er godt som sidste stop inden hjemrejsen fra Gatvik, værelserne er rene og pæne, men Restauranten, som kører med en cavery buffet, lader meget tilbag af ønsker, maden var kedelig, buffeten blev ikke fyldt op, og gæsterne måtte selv skære kødet, da kokken var optaget andet sted. Serveringspersonalet var sløvt og fik ikke rydet bordene af selv om der ikke var specielt travlt. Lav menuen om således at man kan få a´la carte måske en cafe meny med nogle lette retter, suppe sandwich salater m.m. Som det er nu ville jeg hellere spise på den lokale fish and chips shop ca. 1 km fra hotellet
Nært Gatwick, bruges ofte af mig som hotel i forbindelse med rejser videre ud fra Gatwick. Nej
Venligt personale. Det var ikke særlig renligt og maden var halvdårlig - usund og fed.
Prisen er lav og et overaskende pænt hotel med fuld service, og døgnåbent. Hotellet ligger perfekt til/fra rejsende, tæt på lufthavnen- men jeg har kun opholdt mig der ganske kort til at undersøge og udnøtte hotellets fsciliteter
jeg var der sidste år.nu er standart faldet i bud.ingen varme på værelset .ingen service.uforskammet behandling.jeg vil gerne have mine penge igen.kunde ikke bruge kreditkort.vi er i 2010.jeg vil have penge igen.tak
Clean and tidy room, good choice and standard for the 'continental' breakfast. Coffee very good, for a hotel. Hotel staff very helpful when the electronic door lock failed to work. Room walls thin... very noisy! Couple next door. Pillows very uncomfortable The electronic door lock failed locking us out.
Good value for the money, clean room, good breadfast, free newspaper, nice tv, helpful, failrly friendly staff, good location to the train station to London. You know, I would have to dig to find them, say for instance, the eggs and sausages were not hot, hot, they were well warm - but this is not a complaint, it is the reality of the situation and I am so thankful to have a breakfast. There was not room safe, but we didn't leave any valuables in the room anyhow. Oh, no bus service to the hotel.
Staff were friendly nd helpful at all times z
The hotel was clean, room was quite spacious, clean and with good proximity to airport parking with free parking. The hotel was within walking distance to Crawley centre and there was a Harvester just outside the hotel.
the friendlyness of staff and excellent service xx nothing, was perfect
Friendly, clean, good breakfast None
Value for money. Location.
Good price and decor Very near rail station Very good breakfast Value for money motel!! Good shower 1 tv Station seletion poor. Normal 1-5 station bbc itv etc about 4-5 sport then the rest seemed to be movie selection which had to be paid for a sure money maker for motel company given that there is a great many free channels that could be included 2 No heater in bathroom, and as there is air extraction it makes it cold 3 We were only given 1 'card key' and have to insert card into a card reader that lets you have power to room hence when one leaves the room and takes card key to go out for a meal etc all power is cut off, so room goes cold....not good 4 No info in room regarding local eating venues 5 No radio/ alarm clock by bed 6 No spare blanket in case of cold etc 7 As the motel shares parking with Harvester eating venue there may be on busy nights a lack of parking
Room was clean, comfortable and pleased that a kettle and tea were provided. Breakfast was more than adequate. Room was your best point. Check-in was nothing short of a disaster. I waited 55minutes before getting to the desk to check-in. There was only on person on duty and her workload was overwhelming. She had problems with your booking system and as the queue to check-in built, we were asked to take a seat and wait, while she worked hard to cope with every other enquiry that the hotel had. But, I have to stress she was doing her best and maintained as a polite of attitude as she could, despite angry customers. You must have at least two people on the desk at busy time and I blame you management rather that the girl on the desk. Not Good at all.
Very comfortable bed, smart decor, v smart bathroom, v quiet
Meget central i forbindelse med shopping,hotel personale meget venlig og hjælpsom.Værelse pænt og rent.
The employees were brilliant - super service - kind people - helpfull - fantastic - we had a birthday during our stay and they helped us with different things making it easy for us :-) no
Vi var tilfredse med vort ophold. Vi skulle dog over for at bisætte min svigerinde 54 år. Så vi var ikke i det bedste humør. Men hotellet er helt fint og vi vil gerne vende tilbage i juleperioden.
At vi trods en lille misforståelse med 2 bookinger, fandt en løsning på en forskudt morgenmad
Vi spiste morgenmad, og kunne via den åbne dør se at rengøringsstandarden var meget dårlig. De 2 døre var direkte ulægger at se på. Hvordan resten af køkkenet var tør vi ikke gætte på.