Venligt personale. Det var ikke særlig renligt og maden var halvdårlig - usund og fed.
jeg var der sidste år.nu er standart faldet i bud.ingen varme på værelset .ingen service.uforskammet behandling.jeg vil gerne have mine penge igen.kunde ikke bruge kreditkort.vi er i 2010.jeg vil have penge igen.tak
Hotellet er godt som sidste stop inden hjemrejsen fra Gatvik, værelserne er rene og pæne, men Restauranten, som kører med en cavery buffet, lader meget tilbag af ønsker, maden var kedelig, buffeten blev ikke fyldt op, og gæsterne måtte selv skære kødet, da kokken var optaget andet sted. Serveringspersonalet var sløvt og fik ikke rydet bordene af selv om der ikke var specielt travlt. Lav menuen om således at man kan få a´la carte måske en cafe meny med nogle lette retter, suppe sandwich salater m.m. Som det er nu ville jeg hellere spise på den lokale fish and chips shop ca. 1 km fra hotellet
Nært Gatwick, bruges ofte af mig som hotel i forbindelse med rejser videre ud fra Gatwick. Nej
Prisen er lav og et overaskende pænt hotel med fuld service, og døgnåbent. Hotellet ligger perfekt til/fra rejsende, tæt på lufthavnen- men jeg har kun opholdt mig der ganske kort til at undersøge og udnøtte hotellets fsciliteter
placering tæt på lufthavn dårlig betjening
Alt fungerede tilfredsstillinde. 100 % professionelt hotel og service.
Kan ikke pege på noget der umiddelbart var godt, bortset fra prisen. Stay away!! De kunne give en dobbeltseng når man bestiller en dobbeltseng. De kunne give min. et håndklæde pr. person istedet for et til deling. De kunne lade være med at give et handicapværelse til ikke handicappede. De kunne rense badet for mug.
The staff is very friendly and hard working The trains are very loud
It's in a great central location, so you can go out in Crawley & eat/drink/shop etc. Even though it's next to the railway line, we didn't hear the trains. Hotel decoration lovely, very clean, very helpful staff and it has excellent facilities. Our room was very spacious & they'd thought of everything. En-suite was huge compared to other hotels, it had a separate bath & shower. Lots of thought had been put into the design & comfort of the room/hotel. Really pleased with the hotel & we'd definately stay there again, especially if we were taking our daughter, as there are connecting rooms. Also have a shuttle bus to Gatwick airport which is really close by, but again didn't hear any noise from the planes.
Easy to find location from website and is signposted when on the approaching road. Polite friendly staff and clean hotel.
Clean and wide room very low water pressure from the tap
Generally good,but WiFi sign in system a hassle and card swipe door keys real pain rarely if ever worked first time and usually took 3-4 tries at least.
Very near the railway station -
Charged for 2 breakfast but was alone. Should have asked me first before charging.
the mattress and bedding was excellent paying for the parking
wide and clean room The reservation through Arora hotel web site does not work.
close to station,high standrad of facilities, excellent food.
Convienent location Dreadfull catering & and catering staff
Reception og værelse super.' Morgenmaden lidt trægt. Gøre morgenbuffeten lidt mere smidig
Super venlige betjening. Meget rent. Ordentlige, dejlige madrasser. Knebent med plads. Stille omgivelser. Vil være rart med nogle brusanvisninger til bruseren! Meget indviklede men et lille minus i forhold til resten.
En fremragende beliggenhed i forbindelse med videre flyvning fra Gatwick Lufthavn. Det kunne ikke være lettere. Venligt og hjælpsomt personale og rimelig pris. Morgenmaden var måske lidt dyr.
Vi var der en overnatning og alt var godt Jeg kunne godt have tænkt mig en terrance man kunne gå ud på, da det var 25 grader den dag vi var der
God beliggenhed lige ved North Terminal, Gattwick Airport Der er ikke direkte adgang til Terminaler.
Det er komfortabelt og beliggenheden er perfekt når man skal videre tidligt næste dag. Nej, ikke umiddelbart.
Close to airport, nice spot
Spotlessly clean - you would struggle to find a speck of dust! Very friendly, courteous and efficient couple run this guest house. Ample parking. This place would have been amazing in 1985 - fine if you don't mind dated décor. The breakfast could be improved.
Selection of food available, some missing items on restricted menu.
Clean and friendly sharing breakfast table with strangers. No tea making facilities in room. Rather dated in decor.
clean bed linen, secure car park peeling wallpaper in the bathroom, no complimentary bath soap or shampoo, train noise, faulty shower, cold breakfast, dated decor, fried food odour
Only the location in respect to our destination (Iffield) The bathroom facilities were poor. The breakfast quality was poor. The room did not have double glazing. The bed linen and furnishings do not match and there is no homely feeling.
The location was reasonably quite with only a little aircraft noise from the nearby airport. My room was very small and had a strong smell. However when I complained, I was moved to a double room. This had a small childs wardrobe that was not tall enough to hang my suit carrier. The bathroom was outside the room but private, except there was no lock on the door. The quirky furniture was not too my taste, but the bed was comfortable. Rugs on the floors were horribly dirty, and I made an effort not to stand on them in the bathroom.
No good points Run down. misrepresentation via website. dirty. unsafe (fire hazards, trip hazards)
Close proximity to Gatwick, ease of access. Helpful staff. Being able to leave my car during my holiday. Strong smell of central heating oil in room.
Staff were very friendly and helpful and the Guest House had a very good, relaxing atmosphere.
Regúlært, rimelig pris, gode værelser og rummelige faciliteter. Direkte forbundet med Gatwicks Terminal South
Professionelt, p;nt, rent, luksus, l;kkert, velfungerende nej
Rigtig god service ved reception, bar og restaurant. Morgenbuffeten var til 5 stjerner. Gode senge, meget roligt, hørte ikke noget til lufthavnen. Kommer meget gerne igen.
Billigt at booke via booking.com Badeværelsets stand var ikke af den vedligeholdelsesmæssige stand som man bør kunne forvente
At det var så let at komme fra lufthavnen til Hotellet, der var god skiltning. Hotellet var utrolig slit, det var urimelig stand i forhold til prisen, værelset var ikke rent, og badeværelserne var ulækre.
Værelset pænt og stort og der var pænt rent. Jeg så ofte rengøringspersonale som gjorde rent på gangen og der var pænt og ordentlig på hotellet.Der var de ting som der er behov på hotellet. Smuk natur og stille og roligt.Det fungerede rigtig godt med hotelbussen - den kom hurtigt da jeg ringede fra lufthavnen og fungerede også godt tilbage til lufthavnen, hvilket gjorde min tur rolig af afslappet. Det føles underligt at betale for hele opholdet ved ankomsten. En forbedring kunne være at det var muligt at få morgenmad og resturant/bar på værelsesnummeret og så betale samlet ved afrejse.Jeg fik kun min dankort kvittering som bilag - ingen faktura.
Tæt på Lufthavn. Tæt på Lufthavn. Tæt på Lufthavn. Tæt på Lufthavn. Tæt på Lufthavn.
Et super hotel med meget værdi for pengene. Venligt personale. Shuttlebus som de venligt fortæller om, men glemmer at fortælle, koster 3 GBP og ikke har noget med hotellet at gøre.
godt til prisen, roligt i lobbyen, nåede ikke at prøve svømmepølen, den så lækker ud, flot tv på værelset der gik lidt lang tid inden bussen fra lufthavnen gik ud til hotellet.
Friendly, clean, good breakfast None
The hotel was clean, room was quite spacious, clean and with good proximity to airport parking with free parking. The hotel was within walking distance to Crawley centre and there was a Harvester just outside the hotel.
Good value for the money, clean room, good breadfast, free newspaper, nice tv, helpful, failrly friendly staff, good location to the train station to London. You know, I would have to dig to find them, say for instance, the eggs and sausages were not hot, hot, they were well warm - but this is not a complaint, it is the reality of the situation and I am so thankful to have a breakfast. There was not room safe, but we didn't leave any valuables in the room anyhow. Oh, no bus service to the hotel.
Value for money. Location.
the friendlyness of staff and excellent service xx nothing, was perfect
Clean and tidy room, good choice and standard for the 'continental' breakfast. Coffee very good, for a hotel. Hotel staff very helpful when the electronic door lock failed to work. Room walls thin... very noisy! Couple next door. Pillows very uncomfortable The electronic door lock failed locking us out.
Staff were friendly nd helpful at all times z
Room was clean, comfortable and pleased that a kettle and tea were provided. Breakfast was more than adequate. Room was your best point. Check-in was nothing short of a disaster. I waited 55minutes before getting to the desk to check-in. There was only on person on duty and her workload was overwhelming. She had problems with your booking system and as the queue to check-in built, we were asked to take a seat and wait, while she worked hard to cope with every other enquiry that the hotel had. But, I have to stress she was doing her best and maintained as a polite of attitude as she could, despite angry customers. You must have at least two people on the desk at busy time and I blame you management rather that the girl on the desk. Not Good at all.
Good price and decor Very near rail station Very good breakfast Value for money motel!! Good shower 1 tv Station seletion poor. Normal 1-5 station bbc itv etc about 4-5 sport then the rest seemed to be movie selection which had to be paid for a sure money maker for motel company given that there is a great many free channels that could be included 2 No heater in bathroom, and as there is air extraction it makes it cold 3 We were only given 1 'card key' and have to insert card into a card reader that lets you have power to room hence when one leaves the room and takes card key to go out for a meal etc all power is cut off, so room goes cold....not good 4 No info in room regarding local eating venues 5 No radio/ alarm clock by bed 6 No spare blanket in case of cold etc 7 As the motel shares parking with Harvester eating venue there may be on busy nights a lack of parking
Very comfortable bed, smart decor, v smart bathroom, v quiet
The employees were brilliant - super service - kind people - helpfull - fantastic - we had a birthday during our stay and they helped us with different things making it easy for us :-) no
At vi trods en lille misforståelse med 2 bookinger, fandt en løsning på en forskudt morgenmad
Vi spiste morgenmad, og kunne via den åbne dør se at rengøringsstandarden var meget dårlig. De 2 døre var direkte ulægger at se på. Hvordan resten af køkkenet var tør vi ikke gætte på.
Vi var tilfredse med vort ophold. Vi skulle dog over for at bisætte min svigerinde 54 år. Så vi var ikke i det bedste humør. Men hotellet er helt fint og vi vil gerne vende tilbage i juleperioden.
Meget central i forbindelse med shopping,hotel personale meget venlig og hjælpsom.Værelse pænt og rent.
it was IN the airport terminal The terminal is DEPRESSING. No WINDOWS! It’s like a little luxury prison cell. There was no private area in the hotel to do online work, went to one of the more human feeling pub-like restaurants.
Very comfy bed and very friendly staff! Shower wasn't separated from the rest of the bathroom, so the entire bathroom floor was soaked.
Location Beds could be more comfortable.
My stay was short, but comfortable. good service and close to the airport for travellers. would highly recommend to passengers from gatwick. online price very reasonable
proximitry to airport and ease of access
close to the airport shower is poor and did not work properly
The convenience I needed for my contact woth some old friends,and closeness to Airport and related transport options for travel when not hiring a car. The rooms were very small for a so called upgrade .Also a very worn old easy chair for one person only in a Double room.
Very attentive staff in the Hub Bar/Resturant area, excellent service. As this was the first time we used Holiday Inn Gatwick we were surprised to find cars parked in the shuttle bus area causing us to wait almost 15 minutes as we could not get passed for the cars. We had had a very long drive to get there and the 15 minute wait seemed like hours. If only 2 cars directly under the reception canopy were removed there would be many people that would not be inconvenienced in this way..
Comfortable bed, very close to Gatwick When you first pull in there are cars everywhere. They are parked on the double yellow and the grass so it looks like it's going to be difficult to park. Then you pull around back and there is a HUGE, almost empty car park. I guess people are just too lazy to see that there is also an entrance to the hotel at the back.
Convenient for airport - eg close to terminal, shuttle bus - reasonable room and facilities, sound staff, reliable re cleanliness etc and very quiet - an important point! Good breakfast Slight feeling, at dinner, that I was being leaned on a bit too much to eat and drink more than I needed!
Having to use the bus, waiting for it ,paying for it loading and unloading bags
Convenient location and pleasant atmosphere No
As expected for a Holiday Inn, staff was fantastic, great location if you want a quick overnight hotel for an early morning flight. The GBP3 shuttle bus only takes about 15 mins from Gatwick South and only 5-10 from the hotel to Gatwick South. All in all, a great bargain for only GBP49. The room did not have a minibar/minifridge, which was a pain because I had some things I wanted to keep fresh for the next day flight. Also, very little free tv channels compared to their "100+ channels" advertising. The mattress wasn't what you would get at a 5 star (obviously), but definitely better than your average budget hotel.
friendly staff, well kept PI & attached pub/restaurant Was very hot in room - weather good but not overly hot. Small fan provided (grateful for that) but it was really not fit for purpose - needed much better ventilation and larger fan - made it difficult to sleep at night.
The bed is very comfortable. The bathroom is spacious with a large walk in shower. I was right next to the reception and therefore everyone walked passed my room at all hours of the night. Also the insulation between floors was very poor. I could hear every movement of the person who was directly above me which i have never experienced before. I would probably ask for a room away from reception and perhaps on the first floor in future
Room to small
Thought shower was fantastic better than at home. Room was veyr clean and comfortable Thought having to pay for internet usage was quite expensive and would be nice to have an hour or two free service.
Room was basic but comfortable and clean I was asked to pay separately for breakfast but fortunately I had my email confirmation with me that stated that breakfast was included in the room rate. I also had to pay when we checked in, rather than when we checked out. The corridors of the hotel smelt of smoke and looked old and tired. Creaking floorboards above us disturbed my husbands sleep
The breakfast was excellent. There could have been more in the batthroom. IE soap shampoo etc.
it was a good room and good for what i needed next door made noise in the night and sound traveled through walls easily
I have a disabled child and had booked into a family room at the hotel, upon arrival i got chatting with the very nice staff about my children and the staff moved us in to a room with wheelchair access and a personal alarm should anything go wrong. The staff were lovely! nothing
Comfort, space and helpful staff.
I thought the whole experiance was very good. The staff where really lovely and very friendly, I would highly recomend this hotel.
Reliable comfortable clean modern accommodation. With a 'Good Night's Sleep' policy. The choice to pay for any luxuries rather than built into the cost. Busy road outside but it didn't keep us awake.
Large and clean room, late check-out Transfer from airport both ways cost 28pounds, so total cost of stay equal to 4 star hotel in airport without transfer.
Very comfortable and clean hotel. Breakfast was the worst part. poached egg was over done and cold.My friend had a fried breakfast which was also cold.
Conduct of the staff, & condition of the room
Good service, clean room, nice sized comfiy bed.
Friendly staff and very helpful. Great room, clean and tidy. If you are eating in the evening be careful with your selection. Some of the meat cuts leave a lot tobe desired.
the staff were exellent,very helpfull and friendly!!
lack of air conditioning meant a choice of a noisy fan, personally over-heating, or opening the window to significant road noise.
Nice bar, friendly staff, good breakfast, excellent service, good size room, plenty of parking A little difficult to find but only because google maps showed it in the wrong place!
This is a brand new Premier Inn. Everything was spotless. Large, free car park. Helpful young man near the automatic check in desk, providing advice on how to use the machine, though to be honest, it wasn't difficult and if he hadn't been there, I could have managed! Spacious room, well designed...Premier Inn with everything clean and in perfect working order. There was even an ice cream machine...yummy! Nothing to dislike about it!
Breakfast was good and reasonably priced Hotel staff on hand but had to check in via computer; booked a quad room, placed in a double room; quad room was a double room with 2 cots, very tight quarters; gated entrance allowed all to enter but needed code to leave the premises which wasn't provided since not waited on by staff, had to walk back to the lobby since parking lot was a one way to request code
It was convenient to the airport and offered free parking. It was relatively inexpensive and comfortable. I had no problems at this hotel.
, quiet, clean short staffed took 20 minutes to get my bill after dinner
The hotel was ideal for an overnight stay for an early morning flight from Gatwick. The staff were excellent, very friendly and helpful. The room was clean & comfortable, the usual high standard I have come to expect from premier inn. Nothing at all, it was perfect!!
Super godt til prisen. Langt over middel. Manglede lidt information om IBIS Shuttle Taxi, især fra lufthavnen.
Godt. Booking hjemmefra var hurtig fundet. Tæt på Gatwick lufthavn. Shuttle bus virkeede perfekt. God betjening i restauranten. Det ville havde været rart, hvis receptionspersonalet havde vist noget om hvor udlejningbiler i lufthavnen skulle afleveres og de havde haft en detaileret kort over lufthavnsområdet, der f.eks. viste til- og frakørsel fra lufthavn.
Det lå tilpas tæt på lufthavnen, det var årsagen til mit valg af hotellet. Ikke specielt
Hotellet var ikke spændende, men værelset var rent og pænt og dækkede vores behov for en enkelt overnatning inden hjemrejse Reception og restauranten var kedelig, men der var rent.Prisen for transport til og fra hotellet var for dyr. Hotellet lå længere væk fra lufthavnen end opgivet. Havde bestilt en enkelt overnatning, da vi skulle være i lufthavnen tidligt. Fik at vide at shuttle afgik fra hotellet 6.30 om morgenen. Da vi kom ned 6.25 var den kørt pga overfyldt. Vi fik at vide, at næste shuttle afgik kl. 7, men at vi kunne tage G23 kl. 06.42.Vi var to par, der begge blev anvist påstigning lige uden for hotellet. Vi undrede os og spurgte igen, men fik samme svar. Det bevirkede, at det tog os næsten en time at komme til lufthavnen, pga forkert anvisning. Det andet par missede deres fly og vi fik en stresset oplevelse. Jeg har oplyst dette til Ibis
Meget venligt og imødekommende personale. Hyggelige omgivelser og dejlige værelse. Det var en meget positiv oplevelse. Ville gerne have benyttet Ibis bussen fra lufthavnen, men fandt aldrig ud af, hvor vi kunne stå på den. Måske en god idé at oplyse om det.
The young woman at the reception desk was very helpful and friendly. The room was quiet. There was no electrical outlet at the bedside for my medical device. The location of the hotel was very difficult to find.
The room was of a higher standard than expected. the public house next door offered an excellent selection of food for breakfast and service was good and the food hot. Food at the public house finished at 9pm, and could have been later or could offer bar meals for late arrivals.
Quiet surroundings, friendly staff and traditional pub adjacent plus within very easy reach from Gatwick Airport.
Freindly /helpful staff,good clean room,well priced,good reasonable priced food,easy to arrange stay,will use again.
only an 0vernight stay but made most wecome by staff food excellent in pub will def use premier again thankyou
Spacious room All very pleasant and convenient for the purpose of my stay with a largish group of adults. Have stayed there before and likely to do so again. Only a duvet provided. The option of a sheet and blanket would be good.
very good value for money!!!
pub next door,excelent breakfast,good value meals. bath/shower,for elderley people a seperate shower is a must,with a replacement hip it is not possible to climb into a bath to have a shower,this is something that needs urgent attention.
the rooms are quite spacious, beds are comfortable, plenty of hot water and the pub next door has great food. The location is great, exactly 5 mins away from gatwick south terminal no lift but the hotel has got only one floor up so shouldn't be a problem anyway
Perfect as a stopover hotel for Gatwick airport. Very handy for the Airparks Long stay carpark (only 5 mins drive).
Access to motorway & Crawley