Hoteller i nærheden af Lufthavn: London Luton

Fordele: meget hurtig check-in /check out, meget venlige, dejlige værelser, men ikke store

Ulemper: Parking not easy in front of hotel and not offered the alternative across the road

Fordele: Staff were great and breakfast fab

Ulemper: The restaurant has changed and only serve pizzas which is a pity

Fordele: Excellent all round

Ulemper: I found the breakfast expensive

Fordele: It's very close to the main road, easy to find

Ulemper: Parking.

Fordele: Breakfast was good

Ulemper: Move room due to finding hair in the bed and was put close to the main door which was very noisy Requested late checkout on line and this was not honoured by the hotel

Fordele: Clean modern room, good breakfast, very central.

Ulemper: Room a bit under furnished.

Fordele: Quiet, clean, friendly helpful staff, everything I needed for a short stay - toiletries, great hair dryer, cotton sheets, tea/coffee. I didn't want to leave! Thanks to you all. I'll definitely book again.

Ulemper: Only one small gripe - if you could you fit a wider shower screen over the bath (in room 100) it would be perfect! The water pressure is great, but it splashes all over the floor!

Fordele: Staff were amazing, pizzas were amazing,clean tidy and perfect.

Ulemper: Fabulous hotel but a bit out of place in this location, surroundings very scary after dark

Fordele: Great location, great stuff very clean room

Ulemper: Nothing

Fordele: The staff was excellent

Ulemper: The price could be more competitive

Fordele: - Pet friendly - Beautiful building with beautiful rooms and beautiful gardens

Ulemper: - The kitchen is just regular - We had to queue for the breakfast because the room is too small - We had to reserve even for the 5 o clock tea hours in advance

Fordele: Breakfast in the Wernher Restaurant was very nice - the room is spectacular, as is the view if you don't get seated next to the para vent that hides the kitchen entrance or by far worse get sent to the Adam`s Brasserie. The whole estate is wonderful with lovely paths twining through the estate which also has a well visited golf course. Lovely spa and swimming pool area. It is very quiet in the evenings and during the night. Room was very clean, typical old English furniture. There were two gentlemen attending to guests at the entrance to the Wernher restaurant - these two met up with 5* expectations, as did the men at the door and the "Mansion" itself.

Ulemper: The reception desk was not very helpful with information about places to visit, we asked for some information we were told to look on internet - a few days later we found a small area, adjacent to the lobby, with loads of pamphlets and leaflets about places to visit. We booked on two evenings the Wernher restaurant and Adam`s Brasserie - both were a disappointment. Although the Wernher restaurant has a wonderful setting, well worth the 5* with beautiful wall tapestries and fine table setting - the food was unfortunately not of a high standard. Wine was served from two different corked bottles in the same glass. The Adam`s Brasserie was far worse - the food was absolutely terrible. The Breakfast in this area is totally not 5* and very poor. Table decoration as in a roadside cafe, cobwebs on the lighting free of charge. Definitely not up to standard. Staff trying to solve problems with breakfast seating were discussing things in front of us - also something you do not wish to hear as a guest. The water in the bathroom smelt of chlorine, a lamp was out of order. We didn't visit the sauna as swimsuits are to be worn at all times - something Europeans don't understand but respect. I would suggest avoiding the Brasserie if you have taste buds and only dining in the Wernher Restaurant for the overall experience. There are far better restaurants in Harpenden or Saint Albans.

Fordele: Was upgraded free of charge to junior suite! The staff exceptional. The grounds beautiful. Pure class.

Ulemper: Nothing

Fordele: Beautiful grounds pure luxury

Ulemper: Nothing

Fordele: We stayed here for a very short relaxing (post wedding) stay, booked last minute. The staff were wonderful, incredible service and they went out of their way to welcome us and make us feel comfortable. Would highly recommend for a short luxury stay. The spa was great and they squeezed me in for a facial on the day.

Ulemper: The only negative is that an omelette at breakfast was extra money! After paying over 20 for breakfast you would have thought an omelette is included.

Fordele: The Lady Zia room was wonderful and the public areas in the main house were impressive. Walks around the grounds were beautiful and all the staff were very friendly. Breakfast was excellent in the main house.

Ulemper: The check in area was a little underwhelming for a 5* hotel. Also, If you're fussy about rooms like me, then I would recommend calling the hotel to discuss. As the lady on reception explained to me, the rooms in the main house vary a lot but we did not feel the first room we were allocated was worth the £400+ we had paid. Our complaint was however dealt with brilliantly and we ended up being extremely happy with our stay.

Fordele: The food was excellent as was the bedroom.

Ulemper: It was quite noisy at early night with a lot of door banging.

Fordele: Det er helt genialt at tage et billigfly til Luton, og så bruge pengene på at forkæle sig selv på Luton Hoo. Og bare ikke tage til London, for så skal man ikke vælge Luton lufthavn

Fordele: Very comfy beds. Very powerful shower. Amazing food

Ulemper: I had to leave & go home!

Fordele: The grounds are magnificent very well kept .the house is well what can I say it’s pure class lots of history.the food is fantastic

Fordele: Amazing room! Parkland Suite - beautiful. Dressing gowns, slippers, four poster bed, quiet and everything you could possible wish for.

Ulemper: Nothing.

Fordele: It was very pleasant stay! Everything you needed was there: very good breakfast, spacious room, pub, sunny patio. The building is unique and very special. Easy access to other areas incl London via train. The owner did even more than we could have expected and gave us very valuable tips for visiting London and nearby. Thank you Leaside Hotel and we defenetely recommend this hotel to others.

Fordele: The staff were very helpful

Ulemper: Stairs, which made it difficult with luggage

Fordele: Nothing

Ulemper: Room was an attic one,no view ,no open windows and super fast broadband was super slow

Fordele: Reall friendly and helpful staff in the restaurant.

Ulemper: Shower not the most powerful. Carpet in rooms would probably help reduce outside noise?

Fordele: Friendly competent staff, a superb fillet steak dinner at a very good price, room upgrade free, secure parking

Ulemper: Priximity of a busy railway line which kept us awake with lots of trains throughout the night

Fordele: Hyggeligt hotel med bar og restaurant

Ulemper: Lidt støj fra biler og tog

Fordele: The hotel was lovely the staff very accommodating. Evening food wonderful. Breakfast a little hit and miss.

Ulemper: Area didn’t appear wonderful... but gated parking so car park secure.

Fordele: Dejlig morgenmad, supervenligt personale, god informativ oplysninger om området og London f.eks.

Fordele: The staff were exceptionally friendly and nothing was too much trouble for them, especially Sinead. We ate in the restaurant in the evening, the food was superb and the menu range was excellent, suitable for the full range of ages in our party. The breakfast was also excellent with fresh coffee and cafetieres. Garden area was beautiful and very well kept in line with the whole hotel, and we were very happy with all four rooms we had. Thank you to all the staff at The Leaside

Ulemper: Nothing

Fordele: Free parking , easy check in, helpful staff and clean rooms

Fordele: Easy check in good car parking. Lovely bar

Ulemper: We had a room at the front. Lovely room. Sunken bath good but not for two older people's with back and hip problems. 4 poster bed creaky we could hear the trains all night we could probably have changed the room if we asked but did not as too tired on check out was not how we enjoyed our stay or anything. Gent had his coat on still no hi or byes just room number and bill

Fordele: Placering Personale Faciliteter Støtte fra personalet

Ulemper: Toilet håndvask var stoppet

Fordele: Staff were 1st class. The location to airport is perfect. The shuttle bus picks up right outside the hotel's front door, costs £2.90 and takes a few minutes to get to terminal. Food for cheap evening meal is very good. Great value for money and ideal if you have early flights, gives you another couple of hours in bed before you fly.

Ulemper: Couldn't really fault the hotel to be honest.

Fordele: Not a lot, lacked in almost every area

Fordele: Comfortable room quiet ambiance and friendly service

Fordele: Ideal location to catch an early flight from Luton Airport (5 minute walk).

Ulemper: Very limited food options, nothing healthy. (Buy food at the airport, there is a great variety.)

Fordele: Early breakfast

Fordele: Good location!

Ulemper: -

Fordele: The bed was comfortable

Ulemper: We didn't particularly like the breakfast but it had a variety

Fordele: It was a convenient place to rest for a few hours after a late return to the UK. Facilities were adequate. The bed was very comfortable.

Ulemper: Breakfast was very basic

Fordele: Super tæt på lufthavnen og en god pris og med en rigtig fin morgenmad

Fordele: Breakfast

Ulemper: Was cold, the fan did not help much

Fordele: Proximity to Luton terminal

Ulemper: Lack of relaxing ambiance

Fordele: A few mins walk to airport

Fordele: Beliggenhed, fremragende morgenbuffet, god mad om aftenen

Ulemper: Ude af stand til at ringe internationalt og natpersonalet havde ingen anelse om at løse situationen.

Ulemper: Curtains were basically see through and over looking a car park with bright lights if you don’t sleep well with light then this will ruin your stay.

Fordele: My flight was delayed by seven hours so I ended up arriving, exhausted and stressed, at about 5am. I had to go to work in four hours, and the lovely woman at the reception desk gave me a beautiful room and later check out so that I could grab a few hours of sleep. The manager at breakfast made me feel completely comfortable even though I was a little late for breakfast, told me not to hurry and got me an extra coffee. Thank you so much to you all!

Ulemper: Nothing - highly recommended, so much more friendly than the usual airport hotels.

Fordele: Placeringen i forhold til tog, bus og fly.

Ulemper: Værelset var fir lille til 2 voksne og en teenager, der var ikke nok plads til tre kufferter. Mangler mulighed for at åbne et vindue, man får let en følelse af at være i “en kasse”. Men ros til rengøring osv.

Ulemper: Not a negative except if a touristy since not a central hotel but very convenient for Luton Airport parkway

Fordele: The environment, cleanliness of the room and toilets, the facilities provided though there was no Referigerator.

Ulemper: The hotel could provide a car rental or have an understanding with car hire companies to enable guests who want a ride round town to take advantage of. Or at least have a link to such service providers. Absence of a Referigerator.

Fordele: Towels were in excellent condition, the room had a lovely aroma, the entire internals were great as I expected, everything was spotlessly clean and well presented. And oh...the breakfast was perfect for the start of a hectic working day.

Ulemper: The car park was a bit of a walk to the reception and the parking fee was a bit higher than I would have liked.

Fordele: The hotel is in quite a good location for the airport although it did cost us £9 in an Uber to get to the airport the next morning. Continental breakfast was ok but we still had to eat at the airport as not much choice.

Ulemper: The bed was terrible, every time you eve moved an inch it made a terrible noise so unfortunately we did not sleep very well at all.

Fordele: Everything

Ulemper: Nothing

Fordele: Brilliant location only 3 minutes walk from Luton Parkway Railway Station, very handy when travelling on an early train the next day. Also brilliant that breakfast is served early!

Ulemper: Lack of Veggie options for the hot breakfast buffet,

Fordele: The location is good and the bed is comfortable. Facilities are very good.

Fordele: Everythink was perfect. Good comfort and good price. Good location if You need to stay close to the airport. We arrived late in the evening, so we decided to stay one night close to the airport and on the next day go to the center of London.

Fordele: Location and quality

Ulemper: We had to make up the kids bed at 1.30am when we got in from our flight as it hadn’t been done. Nor was there towels for them

Fordele: A clean room with a comfy bed. The shower was great, no stiff shower taps.

Ulemper: The hotel ran out of sirloin steak.

Fordele: Not a bad location.

Ulemper: Slow check in, even slower check out, food took a long time for curry and chips??? Quite expensive for the quality on offer. Shower in bathroom quite rubbish, no power like most modern hotels.

Fordele: Very nice room with upmarket fittings.

Ulemper: Paper thin walls between rooms. You could hear everything going on. Very poor breakfast that doesn't do justice to the Hilton brand. Surprisingly the breakfast was no better in quality over a premier Inn. Premier Inn comes out on top in terms of quietness. Their doors don't slam.

Fordele: Excellent clean comfy room, excellent disabled facilities in room, very friendly helpful staff, lovely breakfast

Fordele: Easy check in. Adequate breakfast. Good rooms

Fordele: comfy rooms free parking

Ulemper: we enjoyed the stay

Fordele: It is clean, comfortable, the food was nice and the staff were polite and attentive.

Ulemper: Nothing

Ulemper: the fact that you cannot get fresh air in the bedrooms ,the only way of regulating the temperature is by using zircon

Fordele: Room was clean and tidy

Ulemper: Staff weren’t very helpful, i rang in earlier to state that my partner will be checking in before me but booking was under my name but to accept him in. Staff didn’t accept him had to wait till i arrive, staff weren’t apologetic at all. Also had NO service in my room, wifi didn’t work well either

Fordele: The staff was friendly. That is the only good point about my visit

Ulemper: The mattresses on the bed the moment you turn you can hear the springs in it. So it was a bit uncomfortable to sleep on. Secondly, the pub closes at 01.00am and I understand about the noise and people about to leave. Some people stayed outside the pub on the benches and kept on with their conversations till 02.30am and that completely ruined mine and my wife's sleep.

Fordele: Good location for Luton Airport, even if tucked away down narrow lanes. Nicely presented room. Quiet !

Ulemper: Inaccurate times given at check-in about kitchen times so had to go back into town as missed chef. Bathroom was ok, just VERY small.... Had to ask for continental style breakfast, Full English presented as default.

Ulemper: Only one item. No chair in our room. As my wife suffers from back problems a chair as standard equipment would have been more practical than sitting on a bed. The hotel, while charming and excellent value for money is extremely hard to find if you don't know the area. My satnav did not recognise the post code, and we drove around the area for about an hour looking for it. We found it eventually, but the access is quite well hidden, with only one half concealed sign to the location of the "village". Leaving was easier as it was daytime, but access in the dark is very difficult.

Fordele: This place is SO lovely, charming, and sweet, and all of the staff so caring and very, very friendly! Loved staying here - was only for one night and wished I could have stayed longer!! Also, wonderful full English warm breakfast!

Ulemper: There was nothing I didn't like! I loved everything!

Fordele: Good location. Quiet and a classic English pub to boot.

Ulemper: Room and bathroom were a bit small, but adequate.

Fordele: Set in a fantastic area 2 miles outside Luton. A lovely small village you would not think is that close to the airport. Food was excellent and room was clean and did the job for the night for me. Will stay again of traveling from Luton.

Fordele: Cosy and clean. Good location for the airport

Ulemper: Great location for an early flight from Luton Airport. This was our 2nd stay and would use they again.

Fordele: Bar and food were very good. Bed and shower were quite basic but good value for money. Staff and owners very friendly

Fordele: Complimentary breakfast and a lovely room at a fair price.

Fordele: It's the hotel I always use when flying in or out of LLA. Staff always helpful and the hotel is excellent value.

Fordele: Breakfast was good value for money. Room was clean and tidy.

Ulemper: Only one lift working during our stay. We were on the 8th floor.

Fordele: Clean facilities and good breakfast options

Ulemper: N/A

Fordele: Personale var meget hjælpsomt. God service

Ulemper: Morgenmad var ikke godt.

Fordele: I like evrithing the staff is always very nice and helpful,good hotel,good breakfast. I have stay in your hotel i think 6 or times and i always like to stay there 100 % Thank you very mutch.

Ulemper: It is nothing just all is good

Fordele: really friendly staff.Good location,close to some shops/restaurant like nandos .Comfy bed andgood selection of tv channels.nice size bath.

Ulemper: No tea making facilities in the room.\you can get free tea/coffe on theground floor and bring it up to your room though

Fordele: Meget behagelig seng og morgenmaden var god. Gratis kaffe og te. Meget venligt staff.

Ulemper: Der var ingenting jeg ikke syntes om, dersom jeg fik mere end jeg forventede til den billige pris.

Fordele: Every things was perfect

Fordele: Staff was so kind and helpful. Also, I needed to leave very early and I was not able to take the breakfast. But they gave me take away croissants and quite delicious coffee. This was really so nice and gave me joy. The room was clean and comfortable. The building from outside and the neighborhood were not so promising -I've chosen because it is close to Luton airport- but it exceeded my all expectations.

Fordele: The location of the hotel is very convenient for me and I always find the staff really helpful and polite

Ulemper: It can be warm in the summer but going forward it is will be much cooler and comfortable. The drainage in the bath can be improved but it is not dirty.

Fordele: We stay in the Thistle Express regularly when visiting the family and always appreciate the rich breakfast and the complimetary hot drinks at the reception.

Ulemper: There is really nothing one could complain about.

Fordele: Free coffee, clean and close to town.

Ulemper: Was quite noisy inside, doors slamming all night.

Ulemper: Brusekabinerne med delvis brusebad glas

Fordele: A 10minute walk from Luton airport. Bus station just opposite. Room bigger than expected.

Ulemper: The room lacked fridge and slipperies. A small bottle of water would also be a nice treat.

Fordele: I was offered a lot more than I expected for the price I was paying per night.

Ulemper: The location.

Fordele: Didn't get, woke up to late and had no time for it :)

Ulemper: No bottle of water, even in Egypt I always had two

Fordele: Great value for money, lovely staff and great breakfast.

Fordele: easy to find and next to the airport

Fordele: Great location for the airport Quick easy checkin/out Shuttle service from front of hotel to airport Good food with room service Clean and tidy

Ulemper: I asked on checkin if there was room service, told yes, called from my room for it and told I didn’t have a card on my room, so I had to come down to the bar to pay for it.

Fordele: Very friendly staff, clean, comfortable, quiet room, generous breakfast

Ulemper: bit of a hike to the airport

Fordele: Everything just as it should be in terms of room facilities. Polite, friendly staff. Brilliant breakfast.

Fordele: Helpful staff, good food in the restaurant, really quiet room. Perfect for a 4am check in at the airport. I would choose the hotel again.

Ulemper: Nothing.

Fordele: Parking (it was free). The rooms were well kept. Very clean rooms and bath linen were lovely. Air conditioning worked. Lovely Bathroom very modern.

Ulemper: The heating did not work when I wanted it. The walls in the room could do with a fresh lick of paint. They could have warned me to expect some upheaval in the reception area due to refurbishment work but not a great issue.

Fordele: Nice easy check in.Decent room. Decent wifi. Close to departure terminal

Ulemper: I didn't dislike anything. More choice with eating would have been nice

Fordele: Personalet var søde og hjælpsomme, dejlig morgenmad

Ulemper: Ikke rent nok, håndklæder føltes som nogen har brugt dem meget

Fordele: Rent, ryddeligt, venligt personale. Ikke noget bedre sted at bo, før din afrejse.

Ulemper: Menuen til frokost restaurant. Er ret dyrt og ikke så forskellige. Endte med at gå til lufthavnen med mad.

Fordele: Intet

Ulemper: Værelset var meget lille Det var et meget lille Intet var godt om dette sted

Fordele: Comfortable and quiet. Just what we needed.

Ulemper: Very few staff - all electronic check in etc.

Fordele: Excellent location for the airport. 10 min walk, if that! Good sound proof windows and comfortable bed. Tasty food too. Can’t complain about the £5 early riser breakfast.

Ulemper: Walked in and I stood at reception for a while before someone came to check me in. I also sat in the restaurant and nobody came to take my order or anything so I ordered at the bar, caused some mild confusion but was sorted in the end. Seemed short staffed on front of house.

Fordele: Very reasonably priced making it great value. Close proximity to airport and situated opposite the bus stop. Rooms were basic but offered what we needed for the night.

Fordele: Good, clean and close to the airport. Quick check in and modern. Would recommend for airport stay. And also book a taxi from the hotel if you dont intend to walk.

Ulemper: Nothing.

Fordele: Location, easy check in, friendly staff.

Ulemper: I stay at the Ibis several times a year. Usually it's good but This stay was disappointing, the room smelt stale and the TV remote did not work, my room key took three goes each time before it worked.

Fordele: Clean and comfortable. No real issues. Food in the restaurant was good, if not the fastest service. Self service breakfast was good. But this isn't a hotel for holidays; most people stop here for a night on their way to and from Luton Airport, and it is perfect for that.

Ulemper: Airplanes taking off are pretty noisy but it is so close to the airport there's not a lot to be done about it. A bit on the pricey side but you're paying for convenience since it is within walking distance of the airport.

Fordele: Very conveniently close to the airport. I've been there before and will be there again.

Ulemper: I don't like having pop music in my ears when I'm having breakfast, but that probably says more about me than anything else. The hotel is obviously geared for a younger generation.

Fordele: Close to airport. Very friendly staff. Nice clean room

Fordele: Location, food, comfort, very near to airport. Brilliant stay.

Ulemper: Nothing.

Fordele: The hotel was clean enough.

Ulemper: Stopped in this hotel before and the room was lovely. Our recent stay cost us more money however the room was much smaller, really pokey with an adjoining door. The walls paper thin!! Didn’t get a good nights sleep to say that we was up at 4am for an early flight.

Fordele: It does exactly what it says on the tin

Fordele: Clean rooms

Fordele: The price, good value for so close to airport

Ulemper: Was all ok

Fordele: Excellent, simple budget accommodation virtually on the airport, which was perfect for checking in for our very early flights. Friendly, helpful staff.

Ulemper: This is the second visit to the hotel during the last month and on both occasions, the hand basins in the rooms were blocked. On the most recent visit, it was blocked so badly that it rendered the basin largely unusable. I would have reported these issues but as we were leaving very early in the morning, we never saw anyone to report the problem to. The food and drink is a little on the expensive side.

Fordele: The room was cozy and had temperatyre control. There were reading lights above the beds and nice tv.

Ulemper: Nada.

Fordele: I felt the staff were very helpful and friendly and made us feel at home. It was clean and very well organised.

Ulemper: I don't like the location very much but it is difficult to find a leafy location near an airport!

Fordele: Pleasant staff. Easy to get to.

Ulemper: Having to pay for parking, no hairdryer, bar area poor.

Ulemper: Morgenmaden var ekstremt dårlig og der var ikke rigtigt noget tilbage, da vi kom ned for at spise omkring kl. 09.00.

Fordele: breakfast good,handy for airport.

Ulemper: a kettle for a cup of tea.

Fordele: The location was perfect.The staff were very polite and extremely helpful.

Fordele: good location, ample parking

Ulemper: no kettle? paying for parking, mattress was a bit uncomfortable

Fordele: Pretty perfect for a one night stopover for the airport. Rooms are the size of a prison cell but it’s clean, beds are comfy and is close to the airport.

Ulemper: A bit of a hike up to the airport if you don’t want to pay for the shuttle.

Fordele: Staff

Ulemper: Room coffee

Fordele: The breakfast was nice, staff is helpful.

Ulemper: The only minus is that being on town centre, you will hear music until 3am.

Fordele: The bed mattress

Ulemper: Staff ... uneducated and village past minded and low class people ... need to be trained or kill themselves

Fordele: as for the hotel itself, the staff at the hotel are very kind and attentive and friendly and are always ready to help. Your requests are answered quickly and does everything possible to make you feel comfortable and safe from the free parking if you arrive and you must warn about this in advance. The room has everything necessary also has all the amenities in order to feel a little Korolev because those amenities that provide This hotel, even in London, for this price can not provide you therefore Romney thank the staff because they really reacted very well to how I met

Ulemper: next to the hotel there are other clubs in the evenings there are fights screams and all kinds of showdowns of course it's not very good when you wake up due to the fact that it yells it must be very careful with the topic Where and how to spend time at night because the people in this city do not behave very adequately

Fordele: The staff are lovely,bit confusing first because got no reception so have to go to bar for booking in,breakfast lovely ,very at ease hotel.

Ulemper: Bed was a little hard for my liking but that is just my problem and could do with being able to open window a little more on the hottest day of the year but overall was really impressed.

Ulemper: Waiting for breakfast every day 30 min!! Tragedy!!

Fordele: Price is excellent considering I booked on the day I wanted to stay as the wheelwrights cancelled my booking at 5pm! Very accommodating, food is really good and being above a pub certainly has its advantages ;) Breakfast in the morning was lovely and is included in the price! Room was spot on, bed was comfy and bathroom had everything you needed!

Fordele: Accessible to everything

Ulemper: The room was cold and the heater/radiator wasn’t working. Slept feeling cold the whole night. Fire/alarm goes off unexpectedly and can wake you up in the middle of the night.

Fordele: Room was clean and comfortable. The landlord was very helpful and carried my bag to the room. The cask ales on the bar. Central location in Luton.

Ulemper: The waitress at breakfast did not ask me for my order when she brought my colleague's breakfast. I had to go and chase her to place my order.

Fordele: Customer service was great. Very professional and polite

Ulemper: A strange smell in the room. Moldy bathroom and extractor fans didn't work.

Fordele: Good location.

Ulemper: Beter bed needed. No breakfast available.

Fordele: Everything & it has a 24 hour shop which is open 365 days per year & next door literally attached to the hotel which sells absolutely everything food wise.

Ulemper: my shower door needs an upgrade.

Fordele: An older gentleman helped me with changing my room, he was very helpful and very polite. The staff were so polite and well mannered the entire time I was there

Ulemper: I did have the cheapest room but forgive me if I still expect it to be clean. I had to change my first room because it smelt like damp and had one plug socket near the sink. But the room I had in exchange was much better. It wasn't as dirty but I can't say it was as clean as it should've been.

Fordele: I have stayed her before and all was ok. Unfortunately this time my room had not been cleaned properly and I had the horrible experience of finding a used sanitary towel in the bathroom!! Very unpleasant! If that had not been cleaned what else had not been cleaned? Bad housekeeping! Reception staff were friendly but I will not recommend or ever stay here again!!!

Ulemper: The used sanitary towel left in the bathroom!

Fordele: The staff were lovely, very helpful and the bed was very comfortable

Ulemper: I couldn't sleep despite the bed being very comfortable as unfortunately there were a few people outside of the building who were talking loudly at 3.00am as if it was the middle of the day!! I discovered that there is an off license right next door that must be open practically all night, attracting very noisy people right outside my window in the middle of the night and making it impossible to sleep. My room was No.11 upstairs. The street outside of the hotel is also dirty with rubbish in the street and doesn't feel very safe at night.

Fordele: The young man on reception was great, very helpful

Ulemper: The room was very tiny with beds for 3 people but very little space for suitcases. Area is a bit rough.

Fordele: Handy with 24 hour reception, and easy connection to airport and railway. 11am checkout is better than the norm - 10am - and allows me to get some work done, if need be.

Ulemper: Location is a boisterous, so not ideal to be overlooking the road.

Fordele: The staff was fabulous! Very profesional and helpful - thank you so much! Great location, does the job for someone travelling in and out of Luton (10-15 mins away in taxi).

Ulemper: Loud room, very acoustic, people in rooms next door woke me up several times during the night.

Fordele: Friendly staff, good value

Ulemper: Limited parking however I got a space

Fordele: Location

Ulemper: Dump smell from bathroom was unbearable

Fordele: Convenient location on main road, easy to find. Good parking facilities. Proximity to airport. Petrol station opposite. Generally very clean. Comfortable beds. Staff polite and helpful.

Ulemper: Dry bread at breakfast table. An extra electrical application in the room would have been welcome, shaving charging phone etc. Although room clean, objects found under bed from previous guests stay !

Fordele: Good

Ulemper: Nothing

Ulemper: Room was in basement which is maybe not important as we stayed after long flight and wanted to catch up with sleep. Toilet was making massive noise , towels were smelly chemically ..and my partner car was robbed outside the hotel along with other few cars. Definitely Luton it’s not the place to stay seems very rough

Fordele: The customer service by the people running it.

Fordele: Good location and the customer parking slot

Ulemper: The breakfast need to be updated

Fordele: Easy check in. Breakfast was nice. Internet was fast and bed was comfy.

Ulemper: Shower head holder kept falling off, but told reception so they should fix it for the next guest. Car park quite small so could be a problem for some people.

Fordele: The rooms were basic but very clean

Fordele: You can pay via paypal

Ulemper: Car park is extremely small Breakfast was very basic no hot food. The area is not very nice.