Hoteller i Phoenix i nærheden af North Mountain

It did not feel welcoming

Renovated rooms are very comfortable and stylish. Deluxe rooms have a patio and stall shower. Staff throughout the hotel were very friendly and helpful. Buffet breakfast is extensive and well priced. Public areas have been beautifully redone. Did not dislike anything

Everyone from the two gentleman at the front desk to the woman who cared for us in the 'pub' was extremely pleasant. They obviously value customer service a lot. The only nit-picky thing I can even think of to put as 'bad' would be that the doors and fixtures for the door seem older and don't seem like the most secure thing.

The beds were great! Somewhere in my booking it had "airport" in the name...but we were a relative long way from the airport! Also our room had a smokey smell to it...

Bed. Linens. Pool. Exercise room I would rather have had a non handicapped room so that I could have used the tub

Very friendly staff. Great location. Great value. Definitely will stay here again

Lounge view awesome went for the sunset and ended up going back for night cap and view of Phoenix at night from the mountain every night. Plenty to do golf, great hiking trails, tennis and great pool area. Since you are literally on top of a mountain restaurants off property are not walk to but a quick 10 minute cab or car ride.

as we frequent several valley hotels, we especially loved the adult pool area.................... our room had absolutely no view front or back

Resort was pretty and acommodations acceptable for price. Narrow roadways and endless views of cars. I was unable to find a way to navigate through the resort without walking through the parking lots. Only room service ordered was a caesar salad with a total cost of over $20. Lettuce had just been washed, but not dried so it was watery with cold cut type chicken placed on top. Very poor especially for a Hilton.

Pool area, lobby. Parking was horrible and not convenient in the area we were in

Close to family. The resort is tired and it shows.

Staff was supper helpful and attentive. Breakfast bar, pure heaven!!! Our room squeaky clean! satisfied 100% Thank you!!

We had a nice stay at the Hyatt. Customer service was superb and the breakfast was really good. Our room was on the freeway side of the property so it was really loud. Next time down to Phoenix we would request a room on the opposite side of the hotel.

It is a very nice Hotel, clean and comfortable, besides the price was reasonable. I'll stay there every time that I visit Phoenix.

Superb value for money with excellent who couldn't do enough for us to make sure we were comfortable. We had a poolside room on a very hot summer evening, so couldn't have asked for more. Pity more hotels don't offer this sort of service, with these facilities, at the price we paid.

Excellent coffee in the room very comfortable bed clean and quiet great air conditioning complimentary bottles of water were a nice touch free internet good choice of cable tv channels and nice hd tv It would have been nice if there was a snack vending machine on the floor

When we arrived they did not have any rooms of the standard we had reserved. They upgraded us to a suite before we had chance to speak!

Na

The staff went out of their way to confirm onward bookings for a further six hotels (Booking . com had slipped) Superbly clean and has a dining room. Breakfast was much more than the advertised continental and was more of a full English. Brilliant.

Everything was very nice. Staff incredibly friendly and helpful, especially Kevin. Comfortable room and great bed. The only issue was that it was difficult to regulate the room temperature. The fan on the HVAC was noisy .

good value, close to I-17, full kitchen, comfy bed, clean pool without too much chlorine. air conditioning kind of noisy.

very convient and excellent location.

staff friendly no lotion in room

We were very pleased with this hotel. It was more than we expected it to be. The staff were friendly, the room was clean, breakfast was abundant, and parking was easy. Nothing.

That staff was sincerely incredible! Everyone made you feel as though you belong. I would stay there again! Nothing. I genuinely lived it there.

Nice and clean rooms. Great location as it is near many restaurants and close to the freeway. No traffic noise at all. Breakfast was okay but pretty much the same every day. It needs to be changed for those of us who stay in hotels for a week stretch.

staff, comfort, breakfast, amenities

The staff was very nice. We stayed for six nights and don't have a single complaint. The rooms were nice especially for the nightly price but the beds were not the plush comfortable ones- but it was not uncomfortable either. The pool was nice for kids to splash around in but not a laying out type of pool as it is beside the parking lot.

I would stay at this hotel again. I did not try the breakfast but I was very pleased with the cleanness of the hotel, the service and the quietness. The only negative experience was the keycard to get into the building would not work. Had to get it exchanged 3 times, and it was not working still. We had to get in through another door that was on the other side of the building. Other than that, our stay was a pleasant experience that we would repeat.