Forsinkelse fra Beirut. Tasken nåede ikke med
Fordele: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Ulemper: "Same airline coming from one place have different methods it’s a bit confusing."
Fordele: "I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection."
Ulemper: "Don’t sell an unrealistic connection time"
Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"
Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"
Fordele: "Comfortable seats"
Ulemper: "Meals and some entertainment"
Fordele: "They give you food in this airlines. Crew was nice always serving drinks."
Fordele: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."
Ulemper: "Maden er kedelig og der var ingen valgmuligheder."
Ulemper: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."
Ulemper: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."
Ulemper: "Too high price tickey and had to buy luggage"
Fordele: "safely arrived; very pleasant crew"
Ulemper: "Late departurne and arrived about 45-60 minutes late; having to board on the tarmac rather than directly from the terminal."
Ulemper: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."
Fordele: "Crew was helpful"
Ulemper: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."
Fordele: "The cheese sandwich was good."
Ulemper: "Flight left late. Airport employees weren't helpful. The plane was hot."
Fordele: "Business class for great price but I’m tall and not much extra legroom"
Ulemper: "Flight was late causing me to miss flight to Chicago ORD. Missed flight left me waiting in Frankfurt over-night with-out a hotel, nor anyone from Lufthansa to assist with finding a sleeping cot. No airport/Lufthansa staff would offer to bring me a cot and all attempts by me to locate a cot were unsuccessful leaving me to walk from area to area to locate were the cots were stored. Ten Euro meal compensation was severely inadequate to cover dinner and breakfast. Very dissatisfied."
Ulemper: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."
Ulemper: "Absolutely perfect."
Fordele: "The crew was nice"
Ulemper: "The boarding process and the fees"
Ulemper: "The gate was moved three times."
Ulemper: "It was a different way later flight"
Ulemper: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."
Ulemper: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"
Ulemper: "Flight got delayed by more than an hour, so my layover was cut short and had to rush to catch my next flight"
Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"
Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"
Ulemper: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."
Fordele: "Lufthansa, always competent and pleasant. Everything works well. Very reliable. Business Class seats are competent. No complaints. Not overly plush but everything works. Same with the service. If consistency is what you’re looking for then Lufthansa can’t be beat. It’s the Lexus of the airline industry. Not Mercedes or Rolls Royce though."
Ulemper: "The food is never exceptional on Lufthansa. No low carb or low fat alternatives. Heavy cream is a hallmark. Again, Noor exceptional but good enough. Here, I think American, Delta and United have done a better job recently."
Fordele: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"
Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."
Fordele: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"
Ulemper: "Boarding process. Felt like a mad dash just to scan your boarding pass."
Ulemper: "The seats were absolutely uncomfortable"
Ulemper: "Boarding a blitz chaotic"
Fordele: "Crew was nice."
Ulemper: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."
Fordele: "Smaller plane was more comfortable than the A380 that took me to Frankfort.."
Ulemper: "The cheese sandwich was awful."
Fordele: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Ulemper: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Fordele: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."
Ulemper: "Plane transfer and customs at Frankfort were the worst I have ever encountered. Had to go so far between the two gates that had the flight from Seattle not been 30 minutes early and the plane to Barcelona posted as 10 minutes later than originally stated, we would have missed the connecting flight."
Fordele: "Thai chicken dinner was good"
Ulemper: "Cold breakfast sandwich. It said on the package it was "oven able", the spread was rock hard, bread hard, would have been better warmed up. Leg room is tight"
Fordele: "Boarding was quick, staff was kind and helpful."
Fordele: "We were standing in the bus that was suppose to take us to the plane for a long time, and there were no communication as to why we were delayed I believe were waiting for the plane to be ready. They should have not took us in a crowded bus if the plane wasn't ready"
Alting fungerede bare, virkede, var godt.
Det var bar een fornøjelse - alting virkede, fungerede, var godt.
Fordele: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Ulemper: "More food , comfortable seats"
Fordele: "Boarding gik hurtigt og det var tilladt at have kabinekuffert med i modsætning til Ryan Air og wizz Air."
Ulemper: "Maden var enormt kedelig og intetsigende. Jeg fik en slags madpandekage uden indhold, som smagte af luft, og en slags kartoffel som var utrolig dårlig. Så dårlig mad. Ellers var resten fint."
Ulemper: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"
Ulemper: "Super uncomfortable seats (the most ever) No personal tv/entertainment."
Fordele: "Service and the price!"
Ulemper: "Lots of things but I’m sure TAP it’s working on this!"
Fordele: "Seats and snack"
Ulemper: "No delay in departure"
Ulemper: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"
Fordele: "Flight was canceled"
Ulemper: "Flight was canceled"
Fordele: "The crew was good. The plane was clean. The snacks provided were good."
Ulemper: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."
Fordele: "Great flight"
Ulemper: "All great"
Ulemper: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"
Fordele: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Ulemper: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."
Ulemper: "Avoid Lisbon airport and TAP Air Portugal at all costs. A 1 hour connection at the inefficient Lisbon airport resulted in a 9HOUR DELAY. MISERABLE. Air Portugal didn’t allow adequate connection time."
Fordele: "Self checkin, there was no line and things moved quickly."
Ulemper: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."
Fordele: "Nothing went wrong so it is good enough for me"
Fordele: "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."
Fordele: "The tripulation are very nice people."
Ulemper: "The space between seats are small."
Fordele: "Overall, the flight was good. Seats on the international flight could have been a bit more comfortable. Entertainment was available and satisfying. The meals were good. Crew was nice."
Fordele: "Left on time, arrived on time."
Ulemper: "Flight was over an hour late, and they would not let us take our carry-on luggage on the flight even though there was plenty of room in the overhead compartments, which caused us to miss our return flight home overseas. No customer service desk at the airport. Ended up costing hundreds of dollars more to book another flight home."
Ulemper: "They charge $100 to check a bag. Never again."
Fordele: "Same as previous flight"
Ulemper: "Same as previous flight"
Fordele: "Flight was on time and landed early. We got small samdwiches with a snack and juice."
Fordele: "Usb charger, free of charge meal"
Ulemper: "Hostesses not making an effort."
Fordele: "Our flight was late, so we missed our connecting flight to Barcelona, but TAP had already rebooked us on a different flight and had boarding passes all printed out. Good Job."
Fordele: "Easy mobile check in process,"
Fordele: "Wonderful customer service!!"
Fordele: "They gave us good snacks. Comfortable flight."
Ulemper: "We were delayed 1.5 hours. Had to sprint and almost missed my connecting flight."
Fordele: "Cabin staff was nice"
Ulemper: "Very cramped seating; rude baggage handlers; bad system for boarding"
Ulemper: "The attendant who checked me in at the Porto airport was very rude and sarcastic. At the gate they said the flight would be delayed half an hour, however they just called us to start boarding a half an hour after the flight was expected to leave. At that time the passengers of the previous flight were just starting to leave the plane so everyone that was about to board then had to stand in the freezing cold tunnel way with all of our bags for another 20 minutes while the previous passengers got off. There was no food or any beverage other than water offered on the flight."
Ulemper: "Some delays at the airport but service is excellent."
Fordele: "No issues, short trip, friendly staff, comfortable ride..."
Fordele: "On time departure"
Ulemper: "Slow baggage claim"
Fordele: "The plane was new, clean, and spacious. The staff was mostly helpful and friendly,"
Ulemper: "Short flight so no entertainment or drink/food."
Fordele: "Slept the entire way there. Comfy seats"
Fordele: "Very quick and efficient"
Ulemper: "Carryin size is so small for the airline"
Fordele: "Crew was nice"
Ulemper: "Flight from Porto to Lisbon was late. We almost didn't make our flight from Lisbon to Barcelona. Our luggage didn't make the connection."
Ulemper: "We had to pay for a check in luggage fee. Then flight was delayed for about an hour. The gate number change so we had to keep on checking to see what gate it was to be. They keeping on changing the delayed time so it end up being nearly two hours before we got on the plane. I was very disappointed that we didn't get where we needed to be on time. Our hour and 45 minute flight end up just wasting time waiting for the plane. They could of at least refund our check in bag fee for the inconvenient."
Fordele: "Stay away from TAP. I wish the people at the counter were just rude - they were tormenting us and lying to me about my luggage. When they found out I insisted on not checking my bag, they told me they would "keep it" in the meantime. Turned out they went ahead and threw the bag onto the plane. We ended up having to go find it at lost and found. They initially told me it was going to only take 5-10 mins to retrieve my luggage, but then 40 mins passed and still nothing. My poor mom had to wait by the empty belt - and boarding started and the luggage still wasn't there. They forced us to pay 35 euros (it's principle, not the money) when their policy said nothing about it when I booked it on the website. My mom was in tears and I had the worst few hours of my life. TAP - you are disgusting. It takes a lot for me to be upset but you really did everything out of your way to make us suffer. Even told us we might have to miss our flight. You put a huge dent on my trip."
Ulemper: "Please see above."
Fordele: "New plane. Great service."
Ulemper: "Seats are very small. No entertainment system."
Ulemper: "...do I really have to say anything else? I'm in a foreign country, jet lagged, and still wearing the clothes I've been marinating through multiple time zones. I'm not happy at all with this flight, and over 12 hours later, I feel disgusting, and my first day in Barcelona has been miserable because of it. I place all of the blame on the Lisbon connecting terminal. I am not happy."
Fordele: "A short flight, on-time."
Ulemper: "Tiny seats"
Fordele: "The plane was really comfortable and clean with plenty of legroom, and the staff friendly."
Fordele: "I know the flight between Lisbon and Amsterdam is only 3 hours, but it could have been better. First, boarding was a mess because no one could hear announcements being made. Once on the plane, things only got worse. I'm a small person- only 5'4" and even I had no leg room! This was made worse when the seat in front reclined- very claustrophobic. There were also zero entertainment options."
Ulemper: "It was nice that they served light snacks even though it was a short flight."
Fordele: "Basically on time and the employees were very efficient and professional."
Ulemper: "Having to take a very crowded shuttle bus to the plane."
Ulemper: "the second flight was late by 30 min."
Fordele: "USB ports to charge your phone, watched almost a whole season of HIMYM:) good dinner."
Fordele: "Clean and neat aircraft with nice crew"
Ulemper: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"
Ulemper: "Flight attendant didn’t smile @ all, it was like we are on her way."
Fordele: "Nice stuff."
Ulemper: "Probably teleportation?"
Ulemper: "Sēdvieta neērta un nepiemērota gulēšanai."
Ulemper: "At least a complimentary glass of water or juice in Economy."
Fordele: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Ulemper: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."
Ulemper: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"
Fordele: "Very nice plane and we left on time and the flight was very smooth."
Ulemper: "no food or water in economy - for a 5 hour flight."
Fordele: "everything was good enough"
Ulemper: "I would like a meal and drinks on the board"
Ulemper: "Der var elendig aircondition, så der var enormt varmt ombord på flyet."
Fordele: "Helpful crew"
Fordele: "Efficient boarding and disembarking."
Ulemper: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"
Fordele: "Crews on Air France are outstanding!"
Ulemper: "Baggage was lost and was delivered 2 days later."
Ulemper: "Short flight and unmemorable (that's a good thing)"
Fordele: "Crew were efficient and friendly."
Ulemper: "Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable."
Ulemper: "Flight was late"
Ulemper: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"
Fordele: "Short, convenient, direct, value for money."
Ulemper: "Not comfortable, small plane."
Ulemper: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."
Fordele: "Newer plane for this stretch."
Fordele: "Short flight"
Ulemper: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Fordele: "Newer plane."
Ulemper: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Ulemper: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Ulemper: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Fordele: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."
Fordele: "Flight was short and sweet, no problems to report."
Ulemper: "SEVERELY DELAYED"
Ulemper: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Ulemper: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"
Ulemper: "I needed to cancel the flight a month before, and I got no refund"
Ulemper: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."
Fordele: "Professional appearance"
Ulemper: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."
Ulemper: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Ulemper: "No food or entertainment."
Ulemper: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."
Ulemper: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"
Fordele: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."
Fordele: "Food was good, flight was on time, boarding quick"
Ulemper: "Aircraft was incredibly dirty."
Ulemper: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."
Fordele: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Ulemper: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."
Ulemper: "surprised i had to pay for coffee"
Ulemper: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."
Fordele: "I was surprised by the professionalism of air Baltic employees. They dressed well."
Fordele: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Ulemper: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."
Fordele: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Ulemper: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."
Ulemper: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"
Great staff, easy boarding
Alt for lang indtjek - over 2 timers kø på hjemturen for tjek ind. Fik aldrig min bagage ved udrejsen
Fordele: "Besætningen var flink og der var ok plads."
Ulemper: "Flyet var forsinket 1t og 5 min. Der kunne ikke købes mad - til trods for at der annonceres med mad. Der kunne kun købes snacks (nødder, chips osv)."
Ulemper: "The flight/boarding was terribly delayed but the attendant on board was good. It took a lot of time to come out too after we landed but the flight was smooth"
Ulemper: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"
Ulemper: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."
Fordele: "Good but not the delay"
Ulemper: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Fordele: "The crew are so helpful and friendly"
Ulemper: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Fordele: "Nice, simple. Friendly"
Fordele: "Good leg room"
Ulemper: "30 minutes late - better than 2 hours with previous Vueling flight..."
Ulemper: "Seats are like deck chairs with no leg room"
Fordele: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Ulemper: "Delayed flight that was a connection and nearly missed my next flight"
Ulemper: "The flight was delayed for an hour which made me late for where i needed to be"
Fordele: "Getting off the plane in Barcelona"
Ulemper: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Ulemper: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Ulemper: "Plane late Check in late What a joke first time flying with this joke company"
Fordele: "Staff and smooth fligfht"
Ulemper: "Really long delay with hardly any information of when takeoff will be"
Fordele: "we reached our destination alive"
Ulemper: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Fordele: "Seats were clean"
Ulemper: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Ulemper: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Ulemper: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Fordele: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Ulemper: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Ulemper: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"
Fordele: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Ulemper: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
Fordele: "Safe flight, good leg room"
Ulemper: "Delayed departure, delayed boarding"
Fordele: "Crew was nice and welcoming"
Ulemper: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Fordele: "cabin crew was friendly"
Ulemper: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."
Ulemper: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."
Ulemper: "Very little legroom"
Fordele: "Flight on time"
Ulemper: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."
Fordele: "The staff were nice, and we landed which is always a bonus"
Ulemper: "Almost missed the last aerobus because of the long delays. Long waits with boarding."
Fordele: "Furious, Vueling is always late!!!"
Ulemper: "Always late,, they don't care!!"
Fordele: "Staff were fine, lovely to check in online and not have to worry"
Ulemper: "Once onboard we sat for nearly an hour going nowhere"
Fordele: "The Staff were very attentive and attractive!! Very Comfortable flight and well worth the money! I would only fly with Vueling to Barcelona! Amazing Experiance Thank you everyone"
Fordele: "Excellent check in . Before time arrival."
Ulemper: "Måtte vente 45 min. på bagage i CPH. Missede tog til Fyn"
Fordele: "On time"
Fordele: "New plane, comfortable seat and helpful crew"
Ulemper: "Disembarking in Barcelona very disorganised"
Fordele: "Comfort and friendliness of crew"
Ulemper: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Fordele: "Good flight on time so no complaints"
Fordele: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
Fordele: "The music in the background was a nice touch to the flight."
Ulemper: "My recline button on the seat was broken and I was sat on the back seat so wouldn’t disturb anybody behind me, the person in front reclined and rightly so for comfort leaving me very little room. Felt a little closed in."
Fordele: "Friendly, pleasant and helpful staff on board"
Ulemper: "The delayed boarding of the flight due to the delayed arrival of our aircraft into Dublin. The 15 Minutes of silence and not knowing what was going on, or whether we were or weren’t going to eventually be landing in Barcelona or diverted elsewhere, after the aircraft had suddenly climbed very steeply away from Barcelona as we were almost about to land on the first approach to BCN."
Ulemper: "Our luggage did not arrive with the plane, we were not informed of the situation and waited for at least one hour before a passenger was told the luggage was left behind. The luggage did arrive after 90 minutes, still no explanation from the Vueling"
Ulemper: "Very late"
Fordele: "Nothing good"
Ulemper: "Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again"
Fordele: "Was given the Exit seat"
Ulemper: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"
Fordele: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Ulemper: "Zero service"
Ulemper: "Delay of 35-40 minutes again, as always."
Fordele: "I didn't take the flight so there was nothing to like"
Ulemper: "I booked the flight at noon. The flight left at 12:30, so the check-in counter was already closed because it was an international flight. I wanted to make a booking for the 29th, not the 27th... bookings shouldn't be made after the counter has already been closed. British Airways said that they didn't charge my credit card but I just checked it and it was definitely charged."
fly var ok, men afgang fra virkelig snavset, snusket, graensende til ulaekker lufthavn
Hver gang vi flytter er mere om en time vente og personal i Denmark det var ikke hjælpsomme
Synes alt var perfekt - hvis så ville information fra kaptajn gerne være på dansk :-)
Jeg kunne ikke lide noget. Forfærdelig oplevelse.
Dårlige sæder ved nødudgange række 12 ikke de ekstra penge værd. Manglende info da vi måtte skifte fly pga tekniske problemer
Fordele: "Fully understand the need to put a name tag on “priority customers”. But tagging the rest as “non-priority customers” is at best disrespectful and stupid. Time to look for a new head of communication?"
Fordele: "Venligt personale i Malaga"
Ulemper: "Svært at forstå at komforten skal være så usædvanlig dårlig. Plus at man skal betale hver gang man trykker på nogen som helst service. Så som bagage som ellers bare skulle være standart."
Ulemper: "At være forsinket og være nødt Til at bruge penge på en taxi"
Fordele: "Terrible crew rude and impolite"
Ulemper: "Direct boarding."
Fordele: "The crew was efficient in everything it did."
Ulemper: "THe seats are cramped and we spent the entire two hour flight listening to the flight crew trying to sell: alcohol, cigarettes, scratch off tickets, and duty free items. I’m not taking a plane to go shopping, and the fact that we were asked to buy 4 different types of items in 2 hours was excessive."
Ulemper: "Pga. fuldstændig kaotiske tilstande ved check-in, var der kun lige tid til at styrte til gaten. Meget langsomt arbejdende og inkompetente ansatte ved skranken, der pga. kaos ikke tjekkede pas!! Low fares - low/no service."
Fordele: "godt med lidt info på @"
Ulemper: "Der er mangler der gør at man kun kan få 20 kg ikke så smart når man er 2 p og kun har max 14 kg dette kom så til og koste mig 400-300-20 euro i alt mange penge for 14 kg samt 288kr oven i for at sidde sammen der skal stå lille rygsæk da det er dette der er med i prisen men syntes det er alt for mange penge for rejsen alt i alt"
Fordele: "Prisen er lav - men har man noget man skal klage over bagefter, fx. dobbeltgebyr på kuffert, så kommer man til at arbejde for sagen."
Ulemper: "Man kommer til at gå hele Københavns lufthavn igennem på den lange led, når man flyver med Ryanair. Derudover havde jeg betalt for kuffert med begge veje, men da vi skulle hjem kunne Ryanair ikke finde den betaling og jeg skal nu igennem klagesystem (hvilket er meget besværligt hos Ryanair) for at få mine penge retur. Desuden en time forsinket på hjemturen."
Fordele: "Hurtig gang mellem lufthavn og fly"
Ulemper: "Baggage størrelsen, umulig at rejse med. Dårligt"
Fordele: "Nem tjek ind."
Ulemper: "Manglende kompensation ved 2x45 min forsinkelse Kun dem på de forreste rækker fik en gratis vand... vi andre måtte selv betale"
Fordele: "Besætningen havde masser af overskud og var meget imødekommende og venlige"
Ulemper: "Gate blev først annonceret 12 min før gate ville blive lukket. Og så sad dovendyret fra Zootropolis i paskontrollen. Det har man ikke nerver til."
Ulemper: "2t50m forsinket uden grund"
Ulemper: "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"
Ulemper: "Flyet var så forskinket at jeg mistede mit fly til København"
Fordele: "Reasonably priced. Check in was quick and easy. Boarding was easy"
Ulemper: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."
Fordele: "The flight itself was quick and crew members were professional."
Ulemper: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Fordele: "We actually made it"
Ulemper: "The 3hr delay with no explanation or any information whilst waiting in the airport."
Ulemper: "The gate for boarding was supposed to close at 1205pm but they didn’t announce the gate until 11:30am. The flight was supposed to take off at 12:35pm but there was no announcement of delay, all of the attendants said that everything was on schedule, yet boarding didn’t even start until 1230pm. They randomly took people out of line and told them their bags were too big and made them pay 50 euro, even though their bags still went in the same hold and they were no bigger than anyone else’s when later compared. It was an international flight and multiple people didn’t even have to show their passports. Then on the plane we sat on the runway for about another hour and didn’t takeoff until 1:40pm. The take off was one of the worst I’ve ever experienced. The seats were basically lawn chairs glued to the ground and the aisles aren’t large enough for the crew so they were constantly bumping everyone in the aisle seats. The landing felt like the plane was going to flip over and crash and then on top of everything we were told that Ryanair didn’t have enough employees to take our luggage off of the plane."
Ulemper: "We were charged an additional $70 per person to have our boarding passes printed at the airport. After waiting 40 minutes in line to check in, we were made to go to another office to get boarding passes. Even though we arrived 3 hours before the flight, we barely made it. Ryanair tries to put as many obstacles and charges in your way before you fly. You have no recourse as you would miss your flight if you don’t pay the extra charges. During the flight, the whole purpose of the crew is to sell duty free goods. This airline is the worst! I’d pay more to another airline, just to avoid Ryanair."
Fordele: "I got to my destination"
Ulemper: "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"
Ulemper: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."
Fordele: "Nice and cheap."
Ulemper: "The window was in the wrong place so I got a bad neck trying to look out."
Fordele: "We started boarding much earlier than the time on the ticket, but still left on time."
Ulemper: "The pilots landed in the wrong terminal (it was a domestic Spanish flight but we landed with international flights), so we all had to wait in the airport together without receiving any information for about 20 minutes. The woman working at the airport was very calm and helped us understand the mistake. We are lucky that we didn’t have a connection. I don’t understand how this could happen."
Ulemper: "I didn’t know that I had to pay and extra £15 just to get a seat! I thought I already paid enough for my ticket ."
Fordele: "I liked that we landed safely and could go about our day, putting this experience behind me, after only an hour delay."
Ulemper: "Checking in at the Marrakech airport was a nightmare. People had to guess where to line up. There were two lines. A woman working with passengers seemed efficient and friendly. Unfortunately, I was not in her line. The dude who "helped" me hated the world and everyone in front of him. Their computers were down, and he had to hand write the boarding passes (?!). He really resented doing this for people and let them know. Once at the gate we had to get in a line, to get in another line outside, to get in another line to board, and of course we sat on the tarmac due to delays. I had to check a bag at the gate for being slightly too big. That's fine. But really, I end up paying what I would for a more professional (not "low-fare") airline. No one wants to be here. Not the employees, and not the passengers."
Ulemper: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."
Fordele: "Prisen. At vi landede planmæssigt."
Ulemper: "At gaten ligger i Finger F - man skal gå 10-15 min. At kabinetrolleys koster ekstra - med en masse administrativt bøvl til følge ved gaten = ekstra ventetid. At flyene er skrabet - der er intet net til opbevaring. At kabinepersonalet taler utroligt dårligt engelsk, så man ikke forstår, hvad der bliver sagt over højttaleren."
Ulemper: "Very cramped and hot in The plane."
Ulemper: "Being delayed an lied too"
Ulemper: "We boarded after the time it was supposed to take off and once in Barcelona we had to wait about 25 minutes to collect our bags."
Fordele: "the pilot didn't care about landing, it was the worst landing ever"
Ulemper: "the pilot didn't care about landing, it was the worst landing ever"
Ulemper: "they where delayed and as a result they made me miss my flight.. to Barcelona i hate this airlines and will never fly with them again"
Fordele: "Besætningen var søde."
Ulemper: "Flyet var meget forsinket. Vi havde prioritet, men blev gennet ud til at stå ude i den bidende kulde i 30 min og vente på at flyet fik læsset passagerer af. De kunne bare have holdt os inde indtil vi kunne boarde. Det var super nederen. Vi sad foran og kunne ikke få varmen pga alle de folk der skulle ind, som ikke kunne gå ind bagfra - det ville sige alle skulle igennem fronten og det tog også rigtig lang tid. Så alt i alt en dårlig oplevelse!"
Fordele: "60 quid return to Barcelona from London. Can't be bad. Comfortable seat and very pleasant cabin crew."
Ulemper: "They called boarding a long time before it actually started. Food available was not so good."
Fordele: "Normal simple RyanAir flight, as long as one does not eat food or buy a glass of wine at £8each."
Ulemper: "Priority on-boarding was fine to start with, until the later passengers started bringing on too much hand luggage and long coats stuffed with clothes, and stuff. Cabin Staff just wanted to get away as fast as and gave up preventing these degenerate snowflake freeloaders from stuffing their bits and pieces in several storage cabins along the cabin. Of course these people went to all of the lockers in turn and rifled through them as their stuff was spread across several lockers. Luckily my bag, with it’s many padlocks, was completely locked down, and it survived an attempt to open it. My partner was not so lucky, however. Clearly the cabin staff are under pressure to get moving and keep the passengers happy. But it is obvious to m that these ‘later’ passengers are working a scam to steal from other passengers. RyanAir need to make these argumentative over packers, put their stuff in the hold, without question or get off. Off-boarding was also a joke, the priority boarders at the front of the plane that Paid the most, had to get on a bus to the terminal that was the last to move...so forcing a lengthy queue at passport control, it took over an hour to get into the terminal. As the less exoerienced traveller faffled about with their documents, multiple children, and no queueing system. It was chaos on the Spanish side. RyanAir would avoid the delays by having better trained assertive staff, and a little better administration on the ground to ensure that priority boarders get what they paid for. Otherwise I might as well fly SwissAir, or Lufthansa, which are only a 15% price point away. [after seat booking and other RyanAir add on costs.] Passenger===Disappointed [and literally was robbed in flight.]"
Fordele: "Vi kom frem..."
Ulemper: "Flyet var så forsinket at vi ikke nåede flyet til Budapest, vi er derfor strandet i Berlin til næste dag, vi har ikke noget sted at sove eller være og vi måtte bruge over dobbelt så mange penge på nye flybilletter. Derudover går det ud over vores uddannelse, for det er vores studietur I har ødelagt."
Fordele: "I ultimately got to my destination."
Ulemper: "- Was charged left and right until I paid twice for my ticket. I even paid to get my boarding pass. - Boarding was a mess. Passengers were blocked in a hot area, then in the stairs for an hour before boarding - Flight was an hour half late - Flight crew was rude and systematically failed to resolve a seat assignment problem. They mocked a passenger instead of admitting they were wrong about not checking for the error in the seat assignment - More of an annoyance; Flight crew was constantly selling stuff, from drinks to cheap fragrance and scratch lottery cards. In summary, Ryan Air is a scam and an embarrassment to the industry."
Fordele: "great service, no turbulence"
Ulemper: "Not very comfortable seats"
Ulemper: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Fordele: "Good leg space."
Ulemper: "Charging processing fee if checking in is not done online before you arrive at the airport."
Ulemper: "It was our first trip with Ryanair and it is really low low cost, compared to Norvegian and other low cost airlines. Never again - first and last time...."