Overall experience was ok. Flight was overbooked and my travel partner was put on standby while I had a confirmed seat. Not sure how it happened. We were told the flight was booked separately but I booked on kayak.com. In the end we both got on the flight and was even able to exchange seats and sit together. Overall flight experience was good. It was a short 1.5 hour flight from Rome to Paris.
Fordele: "Crew was nice"
Ulemper: "Three hour delay. Seats are so uncomfortable"
Ulemper: "Space and environment."
Fordele: "One of the crew member was really rude, she made a mistake went off on me and didn’t even apologize, she act like nothing happened, I tried reaching out to the airline and they never got back to me"
Fordele: "Timely departure and quick boarding."
Ulemper: "Seats were not comfortable and staff was not exactly tentative."
Fordele: "The crew seemed very nice."
Ulemper: "The flight could have been on time."
Fordele: "Besætningen var flink og der var ok plads."
Ulemper: "Flyet var forsinket 1t og 5 min. Der kunne ikke købes mad - til trods for at der annonceres med mad. Der kunne kun købes snacks (nødder, chips osv)."
Ulemper: "The flight/boarding was terribly delayed but the attendant on board was good. It took a lot of time to come out too after we landed but the flight was smooth"
Fordele: "It was a very efficient flight. On time"
Ulemper: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Ulemper: "Offering water to passengers. Vueling intends to charge even for water!!!!!????? Outrageous"
Fordele: "The seat comfort was acceptable. this is what you get for what you pay."
Ulemper: "no comments"
Ulemper: "Pay for all, it's ridiculous for the price of the ticket"
Ulemper: "very easy checkibg, friendly at airport, snd same day reminder"
Ulemper: "vueling is the worst airlines ever"
Fordele: "It’s a quite flight and good space"
Ulemper: "No billows at the chairs"
Ulemper: "A bus ride is more comfortable than a vueling flight"
Ulemper: "Rude attendant at the gate"
Fordele: "Crew was nice and welcoming"
Ulemper: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Fordele: "I like the landing by the pilot from Beirut to Barcelona. I also appreciated the one flight attendant that helped me and my family."
Ulemper: "They didn’t let me gate check any carryons. They made me pull out all my stuff to reallocate the weight in my carryons before letting me go with all of them. Why? Is the weight issue an over head storage weight limit issue or a fuel issue? Either way they eventually let me go. Ridiculous. They charged me over $110 for an extra check bag when kayak told me it would be $65-$110. Scam/stealing. Also, they told me I had to hold my kid during take off and landing instead of them being in their super secure car seat. How is that even logical? They said it was a company policy. If it was a company policy, why didn’t I have to hold my kid on the following flight? Dumb."
Fordele: "I presume that because I'm old they treated me special even though I didn't request any special help."
Fordele: "Well organized boarding."
Fordele: "La compagnie a tenté de prévenir régulièrement du retard, par sms et mail."
Ulemper: "Retard de plusieurs heures, un voucher de 6€ censé permettre de « dîner » à l’aéroport... rien à boire ni manger une fois dans l’avion, et pas de compensation une fois arrivé à Paris CDG où nous en avons eu pour 45€ de Uber pour rentrer puisqu’il n’y avait plus de RER..."
Ulemper: "Had trouble with tickets everywhere and I have no luggage now"
Ulemper: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."
Fordele: "Quick check in at the counter."
Ulemper: "Waiting @ boarding gate."
Ulemper: "One hour delay. Very long wait for luggage. Our outsize luggage was just dumped in a corner without anyone informing us."
Ulemper: "Boarding was horrendous"
Ulemper: "Måtte vente 45 min. på bagage i CPH. Missede tog til Fyn"
Ulemper: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."
Ulemper: "Left late (and therefore arrived late) due to starting the boarding process late and slow boarding. I wouldn't go so far as to say the attendants were rude, but they were not friendly, either. Could not check in online ahead of time due to flying with a US passport (which was not a problem with, for example, British Airways, flying from London to Rome)."
Fordele: "Nothing. Was too uncomfortable."
Ulemper: "I couldn't fit my legs in the space between seats, so much so that I had pins and needles in my feet by the time we landed. The food is really expensive. Never flying with this airline again."
Ulemper: "Boarding was messed up. Paying for priority boarding then having the gate open the boarding area to all passengers created some heated words, plus people pushing ahead for boarding."
Fordele: "Was an ok flight for a budget airline"
Ulemper: "I'd booked it and paid more as it was supposed to be British Airways. This was rather misleading by kayak as I booked with them via the British airways website then forward to vueling. Could have paid less if I'd chosen vueling from the options."
Fordele: "Flight attendants were nice, and the aircraft was clean."
Ulemper: "Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket."
Ulemper: "the flight was extremely late leaving Palermo which made my wife and I mis-connect in Rome. This was unacceptable since there were no weather issues. The plane was just a few minutes late arriving into Palermo, but it was extremely late leaving for Rome. There didn't seem to be any sense of urgency to get the plane boarded. People were boarding the plane up to 45 minutes after the plane should have departed. I will try to plan better and use Ryanair in the future."
Fordele: "Didn't experience anything spectacular."
Ulemper: "The delay of flight was unbelievable."
Fordele: "The crew was polite and boarding was efficient"
Ulemper: "Security at the airport"
Ulemper: "they left my lugage the delayed the flight for 2 hours, terrible services"
Ulemper: "The landing was horrible"
Fordele: "Ample bag space"
Ulemper: "Cramped seating"
Ulemper: "Worst experience ever. Will not fly with them ever again. Avoid at all costs"
Fordele: "Main door closed 10 minutes early; fast luggage retrieval in Prague"
Ulemper: "flight was delayed by 4 hours"
Fordele: "Boarding was very quick and efficient and staff was friendly."
Ulemper: "It was a short flight so I understand why there was no beverage service, but would have been great to have waters passed out."
Ulemper: "Flight took off late...someone in seats.. luggage did not arrive with plane... we were told different things.. were given wrong gate number.."
Fordele: "Quick boarding"
Ulemper: "Had to change seats"
Fordele: "Plane was comfortable, flight attendants friendly and professional. Departures and arrivals on time!"
Ulemper: "Cattle car boarding procedures were dehumanizing. Also, don't forget a book if you expect entertainment."
Ulemper: "The window seat had no shade and it leaked all over my new jacket . Very disappointed ."
Der var ikke på noget tidspunkt styr på at vi havde købt priority selv vi fulgtes med en handicappet. Hverken frem eller tilbage. Heller ikke når vi spurgte ind til det.
Alt for lidt information i forbindelse med boarding. Hvorfor man står og venter, hvor længe man skal vente, og når man er nået igennem boarding, hvorfor man så venter midt i en gang bag en låst dør i yderligere 20 minutter uden at vide hvor længe det skal stå på
Flyet var forsinket fra Birmingham. Hvis det havde været rettidigt havde bedømmelsen været bedre.
Det var en god flyvetur. Flyet var i god tid, og ankom til destinationen før tid.
Det er dejligt, at der er mere benplads. Trykket i kabine var godt, så man ikke fik ondt i ørerne ved landing. Eneste minus - der var meget varmt i flyet.
Besætningen var fantastisk når det kom til at få styr på bagage, men selve firmaet føles som en scam. Vi skulle betale 55 euro pr person fordi vi kom 2 minutter forsent til check in. Og begge vores afgange var en helv time forsinket. Hver gang man kiggede på sit boardingkort eller andet info på deres app bliver man bombet med advarsler om bagage størrelse, forsikringskøb, pladsvalg etc. Det føltes meget tungt og drænende som som rejsende.
Både turen til Barcelona samt turen fra Barcelona var forsinket, og årsagen var ukendt eller ikke forståelig, da purserne taler utydeligt.
Det var godt pris og kort tur
Fløj til tiden. Plads til håndbagagen i kabinen
fly var ok, men afgang fra virkelig snavset, snusket, graensende til ulaekker lufthavn
Fordele: "Shorter trip"
Ulemper: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Fordele: "The flight was on time"
Ulemper: "Very cramped Carry bag allowance too small"
Fordele: "I got there nearly on time"
Ulemper: "65% of customers had priority so a bun fight to get on. We then tried to use the faster entry on non priority to get into the lounge and were sent back to the priority queue. families with kids weren't given the option of getting on first. Seats were incredibly uncomfortable. Lack of space for bags."
Fordele: "Some of the staff were nice"
Ulemper: "Flight was delayed four hours, and while that happens sometimes, what really upset me was the compete lack of help and competence from the staff. It seemed to me nobody knew what to do or what was going on. I tried to talk to three different desks and the cabin crew and nobody could help at all."
Fordele: "On time and quick boarding, arrived before schedule and no issues with flight"
Ulemper: "Some passengers very noisy and shouting throughout flight but not the airlines fault"
Ulemper: "Airport security"
Ulemper: "Flyet var så forskinket at jeg mistede mit fly til København"
Ulemper: "Lack of comunicoation and lack of services. Probably it was a bit cheaper than the competitors. But I made me think twice for next time Ryanair cross my way."
Ulemper: "pre check no matter what and don’t take a check in or else they stiff you with $120 in fees. Completely crazy"
Ulemper: "Terrible time checking in on line .Finally got some help but was told if I did not check in on line it would cost me another 55euros. :0("
Ulemper: "We booked our daughter priority so she was entitled to bring a hand carry on board. When she got the airport they insisted that she had to put her hand carry in the hold despite it having her passport in it!! The Captain very kindly helped her retrieve it from the hold at the end of the flight but why did she ever have to put it in there when she was priority and we paid for it?"
Ulemper: "They charged us $160 in fees for not checking in online two hours before the flight, even though I was never told anything about this. They also charged us expensive fees to check our bags. I felt like I was robbed. Terrible airline."
Fordele: "Prisen. At vi landede planmæssigt."
Ulemper: "At gaten ligger i Finger F - man skal gå 10-15 min. At kabinetrolleys koster ekstra - med en masse administrativt bøvl til følge ved gaten = ekstra ventetid. At flyene er skrabet - der er intet net til opbevaring. At kabinepersonalet taler utroligt dårligt engelsk, så man ikke forstår, hvad der bliver sagt over højttaleren."
Ulemper: "Very cramped and hot in The plane."
Ulemper: "you sent the us the wrong us the bookings the wrong way round malaga to newcastle 10th of march instead of the other way rounding the same on the return flight newcastle to malaga 17th march .hence had to rebook costing us a fortune.!!!"
Fordele: "Staff good and flight on time"
Ulemper: "Cost of on board services"
Fordele: "Boarding and flying time very good"
Ulemper: "Noisy passengers (stag party and 40birthday)"
Ulemper: "I was trying to check in in the past 24 hours. The system wouldn’t allow me and I ended up paying 50 Euros extra only to check in what I had already paid for in full in the first plCe. Then, just to top off the wonderful morning - I got an agent whose attitude was extremely rude and poor to inform me correctly what was the next steps and procedure. Finally, both my hand bags carry on get checked in and now I am stuck at the airport waiting for two little bags that could’ve easily got on top of my compartment where I was."
Fordele: "Besætningen var søde."
Ulemper: "Flyet var meget forsinket. Vi havde prioritet, men blev gennet ud til at stå ude i den bidende kulde i 30 min og vente på at flyet fik læsset passagerer af. De kunne bare have holdt os inde indtil vi kunne boarde. Det var super nederen. Vi sad foran og kunne ikke få varmen pga alle de folk der skulle ind, som ikke kunne gå ind bagfra - det ville sige alle skulle igennem fronten og det tog også rigtig lang tid. Så alt i alt en dårlig oplevelse!"
Fordele: "That there was a possibility the plane crashed, so my flight would end earlier."
Fordele: "Vi kom frem..."
Ulemper: "Flyet var så forsinket at vi ikke nåede flyet til Budapest, vi er derfor strandet i Berlin til næste dag, vi har ikke noget sted at sove eller være og vi måtte bruge over dobbelt så mange penge på nye flybilletter. Derudover går det ud over vores uddannelse, for det er vores studietur I har ødelagt."
Fordele: "No hitches. I recently bought proper cabin baggage with Ryanair approved dimensions and had checked in online so no hassles. If you follow Ryanair guidelines and have requested paperwork and baggage allowance your experience should be incident free."
Ulemper: "Nothing to declare."
Ulemper: "The Ryan Air staff were ignorant and complained when asked any questions."
Ulemper: "My connection at Stansted was very tight. Faced with long lines which could have mennt me missing my flight, I was five no option it to upgrade my ticket. Flight was also 20 minutes late."
Fordele: "easy to check in with self-service check in and bag drop"
Ulemper: "seats are not particularly comfortable"
Fordele: "The boarding was efficient flight"
Ulemper: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."
Ulemper: "Never got a heads up for boarding pass and baggage. I now know to pay $100.00 more when dealing with your competitors."
Ulemper: "Everything about this experience was terrible. They charge you for bags that will clearly fit in the overhead bin and under your seat. None of the boarding crew communicated with each other, so even though two members approved the size of my bag, the woman checking boarding passes didn't believe them, so she kicked me out of line and I had to pay anyway. They even sell scratch tickets to passengers on the plane, how cheap and sleezy can an airline get??"
Ulemper: "It was our first trip with Ryanair and it is really low low cost, compared to Norvegian and other low cost airlines. Never again - first and last time...."
Fordele: "Everything was acceptable apart from their petty ploy to split couples up"
Ulemper: "Because we don't want to pay extra for seating we don't check in until 4 days before the flight. Usually this is not a problem but on this flight they split us up, one at the front & one at the rear, then they ask if we want to pay extra to sit together. This is a very petty ploy to get extra money. It doesn't work !! The passengers just swop when on the plane"
Fordele: "Crew when asked was very helpful and polite. They were definitely working the entire flight to assist people."
Ulemper: "Crew took about the entire flight to handle the food and drinks, coming from both ends. This caused a block to the bathrooms and people waiting long periods and finally just stuffing in all over the place to get passed the carts. Expensive flight for us since we had to buy the same day. While most of the security attendants were great, I did have to wait a very long time to get a pat down I requested rather than go through the scanner (required to be in a separate room) that was 95% the same as the one they were giving everyone after they came through the scanner, with the only difference being a hand and belt line swipe and paperwork. I have had this same procedure done in three airports prior on this trip and all were more aggressive/thorough and did not require a separate room and extreme wait. Though again, all the female staff were great."
Ulemper: "Fly forsinket. Boarder folk med prioritet til at stå og vente i gangen. Flyet var end ikke landet endnu da vi begyndte boarding. Efter ca25 minutter blev vi lukket ud på pladsen til flyet men blev stoppet igen og stod der i godt 20 minutter inden vi kom ombord. Sammenlagt forsinket 1 time."
Fordele: "Everything was very good"