Find billige flybilletter fra Billund til Istanbul Ataturk og andre lufthavne (BLL - IST)

Fordele: NOTHING

Ulemper: No options to change booking and the one given was absorbant pricing

Fordele: The Food was good.

Ulemper: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Ulemper: Hotel for passengers

Fordele: Comfortable for that sort of journey

Ulemper: N/a

Fordele: we left two hours late due to some security mess up. all had to exit, redo security, e.t.c. crew was nice, but info was poor, service to travelers was poor. with 2 hour delay they could have given snacks, drinks. instead the crew mostly disappeared

Fordele: Really cheerful and friendly crew.

Ulemper: They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain.

Fordele: The seat was good, and the crew was great.

Ulemper: Boarding at the gate, and not having to take the bus.

Fordele: The crew was o.k.

Fordele: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Ulemper: If I knew how to recline my seat earlier. I did try several times

Fordele: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Ulemper: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Fordele: Nothing

Ulemper: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Fordele: Good beverage service.

Ulemper: Over an hour delayj for departure.

Fordele: crew was great, food was delicious, seats were comfortable.

Ulemper: updated movie library, better handling of boarding for priority customers.

Fordele: Seats were confortable, new plane, the crew was attentive, food was great.

Ulemper: Need to update the movie library, the category with the new movies is probably a year or morw old.

Fordele: Good

Fordele: service on the flight was very good

Ulemper: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Ulemper: Free wifi

Fordele: The flight attendants were friendly, attentive and efficient.

Ulemper: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

Fordele: Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!

Ulemper: Check in process was more disorganized than most business class .

Fordele: crew was great, food was delicious, seats were comfortable.

Ulemper: updated movie library, better handling of boarding for priority customers.