Find billige flybilletter fra Billund til Istanbul

Ulemper: "Thanx ;)"

Fordele: "The crew was not amazing, it was okay The cabin was clean. Food was dog food. The seat was uncomfortable but no different from other airplanes of other airlines. Entertainment (if the selection of senseless movies could be called that) was okay to boring."
Ulemper: "For the price, overall conditions could be better, at least the food and drink could be better."

Ulemper: "At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good"

Fordele: "Nice flight"
Ulemper: "The food"

Fordele: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
Ulemper: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"

Fordele: "Yes"
Ulemper: "Was perfect"

Fordele: "Fooodddddd"

Ulemper: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"

Fordele: "friendly staff"
Ulemper: "encouraging passengers to do more social distancing at gates"

Fordele: "Great service! Very safe flight!"
Ulemper: "Warmer food, maybe... but safety was great."

Fordele: "amazing"
Ulemper: "nothing"

Fordele: "Was perfect"

Fordele: "Nothing."
Ulemper: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Fordele: "The food and the entertainment"
Ulemper: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Ulemper: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Fordele: "All was really good"
Ulemper: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Fordele: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Ulemper: "There was nothing really to dislike here."

Fordele: "I love the food❤️"
Ulemper: "2 hours delayed"

Fordele: "Excellent service. Very tasty food."
Ulemper: "Too many voice announcements, interfering with the entertainments system."

Fordele: "Food and service in business class were splendid."
Ulemper: "Absolutely nothing!"

Fordele: "Food as per.always was.great and choice of entertainment also good."
Ulemper: "Bording was delayed because of inbound flight delays."

Fordele: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Fordele: "Crew was very kind"
Ulemper: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Fordele: "Food"
Ulemper: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Fordele: "The food was quite good"
Ulemper: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Fordele: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Fordele: "Overall it was ok. I enjoyed the leg space."
Ulemper: "I suppose it's just a matter of different manners"

Fordele: "kayak was poop for help for me."
Ulemper: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Fordele: "The flight was on time"
Ulemper: "The boarding process was not orderly"

Fordele: "Excellent customer service, crew always helpful and glad to please."
Ulemper: "Atatürk airport link too confusing and decreased my flight experience"

Fordele: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Ulemper: "The 2 flights were delayed, I went to my work late Both bags were broken"

Fordele: "The food is great and so is the entertainment system."
Ulemper: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Ulemper: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Fordele: "The counter in Kuwait was very kindly with my because I have disabled boy"
Ulemper: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Fordele: "Short flight-everything fine. Great plane."
Ulemper: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Fordele: "Comfort"
Ulemper: "They lost one of our bags."

Fordele: "I was upgraded to buisnes class :)"
Ulemper: "Every thing was ok"

Fordele: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Ulemper: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."

Fordele: "Crew members were nice People were good at check in as well"
Ulemper: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Ulemper: "I didn't really like anything."

Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"

Fordele: "Entertainment System, Food"
Ulemper: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Fordele: "Good"

Fordele: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Ulemper: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."

Ulemper: "They lost my luggage"

Fordele: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"

Ulemper: "Just the entertainment. Movies could be slightly better not a critic just a suggestion"

Fordele: "The food was good"
Ulemper: "The seats were very cramped"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Ulemper: "Three hours departure delay from Munich to SFO"

Fordele: "I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!"
Ulemper: "Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)"

Fordele: "Smooth and easy flight"
Ulemper: "Food and drinks served late"

Fordele: "Comfortable seats"
Ulemper: "Meals and some entertainment"

Ulemper: "Business Class Seating had 3 seats in middle Refurbished 747 had new seats, but still felt like an old plane with awkward layout"

Fordele: "delay of 2hours caused by disturbed person poor crew reaction no info to other passengers"

Fordele: "Good. Thank you."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Ulemper: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Fordele: "flight on time-good sevice including food tha I ordered in advance and all my luggage arrived."

Ulemper: "Seats and space are just too small."

Fordele: "I like Lufthansa, I feel safe with them. Crew was nice, flight Chicago- Frankfurt very comftarble."
Ulemper: "My daughters tv didn’t worked it was 8 hours flight, food- beef had not eatable pieces of meat with vains only- we had choice of beef and pasta only no chicken."

Fordele: "Bad"
Ulemper: "Because the one came in from London Got Delay And I miss my flight"

Ulemper: "Flight was late causing me to miss flight to Chicago ORD. Missed flight left me waiting in Frankfurt over-night with-out a hotel, nor anyone from Lufthansa to assist with finding a sleeping cot. No airport/Lufthansa staff would offer to bring me a cot and all attempts by me to locate a cot were unsuccessful leaving me to walk from area to area to locate were the cots were stored. Ten Euro meal compensation was severely inadequate to cover dinner and breakfast. Very dissatisfied."

Ulemper: "See first comment."

Fordele: "Professional, efficient, full, nice sandwich and coffee."

Ulemper: "Need AC outlets and better WIFI"

Ulemper: "Waited an hour after boarding in the plane."

Fordele: "-Flight attendants were wonderful, courteous, and attentive to all. -The pilots kept us informed of the status of the flight -The flight departure and arrival were on time as promised."
Ulemper: "-nothing"

Fordele: "Service, food, and entertainment was great!"
Ulemper: "Nothing."

Fordele: "Keeping in mind it was an economy class, I thought the flight was fine. Decent food. I would have preferred some with a heavy cheese sauce. I had gotten sick in Egypt and I felt lousy (dizziness and headache). Despite my physical condition I thought the flight was okay. Crew were professional and airplane was clean. Beer to drink. Other than the fact I was sick, I enjoyed the flight."
Ulemper: "The dinner option was okay. I felt the heavy cheese sauce pasta was a bit too rich. Other components to the dinner was fine."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Ulemper: "I was removed from my connection flight without consent. No offer Nothing Just tagged not for boarding with a child. The ticketing person in Addis may have volunteered me"

Fordele: "All worked as expected"
Ulemper: "No remarks to make"

Fordele: "No delay and the landing is smooth"

Ulemper: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."

Fordele: "the crew and entertainment were excellent"
Ulemper: "the comfort of the seats is terrible. the boarding process was: 1st class, then everyone else. no zone or seat range loading..."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Ulemper: "Had requested vegetarian and was served vegan instead"

Fordele: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Ulemper: "Nothing"

Ulemper: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."

Fordele: "Newer, smoother and faster planes help to recover delayed flights."
Ulemper: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"

Fordele: "great service and flight"

Fordele: "Nie odbyl size powodu opuznienia samolotu z Chicago do Londynu"

Fordele: "Boarding was fast Crew was polite"
Ulemper: "There was no entertainment on board!!!!!!"

Ulemper: "When the lufthanza gate agents saw us running to catch the flight they ran into the jetway to avoid us instead of holding the plane. We waited for 5 minutes and watched the plane back out from the jetway. Their ignorance and 5 minutes caused us to miss the wedding we were flying to Italy to attend. Ridiculous!"

Fordele: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Ulemper: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."

Fordele: "Lufthansa Flight from Cape Town to Munich canceled due to mechanical problems. Flight rebooked with great difficulty and confusion by Lufthansa. Condor and United picked up the pieces and got us home."
Ulemper: "We didn't like the total confusion and errors made by Lufthansa staff during the rebooking process after the flight cancellation."

Fordele: "On time. Smooth flight. Crew was extremely nice and helpful. Food was better than expected for airplane food."
Ulemper: "My particular seat had an entertainment system that only had about half the movies of the other seats. I notified the attendant who told me that this is a known issue that affects a number of seats on the plane."

Fordele: "So much continent flight with online check - in. I have to stayed over night at the hotel in Frankfurt and all my lagged come from Barcelona to the end of my destination. On my flight had one passenger got sick before boarding, the crew had responded very quick to support his life. And great entertainment."

Fordele: "Shortness of flight from Genoa to Munich"
Ulemper: "Layover following"

Fordele: "3 hour flight. Met my expectations. Boarding was easy and friendly crew.Athens airport was quite easy and comfrtable."
Ulemper: "Breakfast egg was rubbery. Small overhead space"

Fordele: "Great"

Fordele: "Lufthansa gets kudos for excellent food and abroad variety of entertainment options. Also, if you check in online soon after the site opens (about 23 hours before takeoff), you can select your seat from among those available at no extra cost, which is nice."
Ulemper: "The crew announcements in English were hard to hear or understand on this particular flight, although I did not have that problem on the outgoing flight (also Lufthansa."

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Fordele: "Coffee/water complimentary regardless of class. 45 minutes in the air."
Ulemper: "Very small plane. No USB."

Fordele: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Ulemper: "It was just a relatively quick, unremarkable flight."

Ulemper: "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."

Fordele: "Swedish lady good, Spanish lady not as much."
Ulemper: "Spanish lady."

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Ulemper: "Forferdelig innsjekking, lang kø, kun en person som skulle håndtere alle. Bag drop aksepterte kun en innsjekket bagasje for 2 personer selv om vi skulle kunne sjekke inn 2 hver."

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Good crew"
Ulemper: "Premium economy wasn’t as good as others"

Fordele: "Plane seemed new and modern. Friendly staff, attentive."
Ulemper: "Only one side of my headphones worked, seats not very comfortable."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Fordele: "Food good. Crew very nice."
Ulemper: "Seats very uncomfortable."

Fordele: "Timing is good"
Ulemper: "To craody"

Ulemper: "When I booked the flight, it did not say that I was not allowed to check any bags. My wife and I had one each, and it costed us €140 total to bring the luggage. If I had known there was a slightly more expensive ticket that would have allowed us to check a luggage each, I would of course have chosen that. Very poor information provided."

Ulemper: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Fordele: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Ulemper: "More selection of food, more variety of sandwiches and bread used."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Ulemper: "Old screens and poor movies selection, tight leg space, not really offered much to drink."

Fordele: "No comment since very short flight."
Ulemper: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Fordele: "Seats were very comfortable for economy. Crew was pleasant, attentive and efficient. Good seatback entertainment system."
Ulemper: "Once passengers do final passport check and enter secure gate area on this flight to the US, there’s no bathroom available. On the transatlantic flight, no complimentary glass of wine as on other airlines."

Fordele: "I slept the whole way through"

Fordele: "Nothing"
Ulemper: "The crew was terrible very rude and terrible customer service skills."

Fordele: "Internet not working. Horrible."

Fordele: "Everything. Nothing ever goes wrong when I fly SAS which is why I seldom don't. And if something does go wrong their manners and spirits are high and they make sure everyone is still happy and comfortable. Best service in the airline industry."
Ulemper: "I like everything."

Ulemper: "Delay, no place to sit and wait"

Ulemper: "The flight was cancelled."

Ulemper: "The flight was cancelled the morning of."

Fordele: "Flight crew was curtious"
Ulemper: "I was seated in the emergency row and clearly had a cast on my right arm at check in and I was seated next to my travel companion. Required to move which was aggreivating."

Fordele: "Cheap, more than basic, and comfortable. No major complains."
Ulemper: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Fordele: "Power plugs at all seats"
Ulemper: "2+ hrs late on departure, could not confirm follow on connecting flight. Could not select seats online. Airbus aircraft ventilation is weak. Movie selection was inadequate. No "free" alcohol and high prices. Pay WiFi in economy but "free" everywhere else"

Fordele: "Safe departure, flight and landing."
Ulemper: "An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special."

Fordele: "Free water bottles, headphones, blankets and pillows for all passengers. Two meals (one full, one small). TVs in chairs. Flight felt roomy. A relatively pleasant experience."
Ulemper: "No free booze!"

Ulemper: "Never made it to destination"

Fordele: "Flight attendants kind and helpful. Boarding from both sides of the aircraft made it easier to get situated."
Ulemper: "Full Flight was very hot and cramped. not sure if the AC was broken, but no effort was made to cool the cabin despite my requests. This made for a very sweaty, uncomfortable flight"

Fordele: "The food was excellent and the flight was smooth."
Ulemper: "No entertainment. They didn't notify us that there was no wifi until 5 minutes before we boarded. Being older than the electronic age, I did not have movies or games on my phone. Had we had earlier notice, I would have had time to hit the book store. Since the flight was delayed an hour, they had plenty of time to notify us earlier than just before boarding. An 8.5 hour flight without entertainment made the experience unpleasant."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "El entretenimiento"
Ulemper: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Ulemper: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Ulemper: "Delayed"

Ulemper: "Delayed"

Ulemper: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Ulemper: "Entertainment worked sporadically"

Fordele: "The schedule and timing"
Ulemper: "The airport, some of the crew, the aircraft seats, the entertainment system"

Fordele: "Food"
Ulemper: "Seat"

Fordele: "Arrived on time."
Ulemper: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Fordele: "On time, no hassle."

Fordele: "The cue lines per zone are a brilliant idea!"
Ulemper: "An explanation to passengers as to why there was a backup between the gate and the plane."

Fordele: "Staff and services all very good definitely"
Ulemper: "Everything was brilliant"

Fordele: "The crew was very careful"

Fordele: "Food and entertainment was awesome"
Ulemper: "It's awfull to sleep. Very unconfortable."

Fordele: "The staff..the attentions..food."

Fordele: "Flight was on time."
Ulemper: "Food could have been much better in comparison with other airlines."

Ulemper: "shuttle from terminal to plane takes a long time. Flight left late"

Fordele: "Crew was nice movie selection was good."
Ulemper: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Ulemper: "they lost our luggage very inconvenient"

Fordele: "Good quality flight"
Ulemper: "But delayed and lost baggage"

Fordele: "Flight on time"
Ulemper: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Fordele: "Nothing"
Ulemper: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Fordele: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Ulemper: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Fordele: "The only thing that I like about the flight was that it was easy to boarding"
Ulemper: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Fordele: "Very quiet"
Ulemper: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Fordele: "The crew worked hard, but the food was below the French standards."
Ulemper: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Fordele: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Ulemper: "Nothing to like"

Fordele: "I liked the food, the crew, the service"
Ulemper: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Fordele: "Average"
Ulemper: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Fordele: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Fordele: "The cabin crew was very good!"
Ulemper: "The economy premium seats are very uncomfortable"

Fordele: "The airplane have great entertainment system. The cabin crew are very nice."

Fordele: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Ulemper: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Fordele: "What’s not to like!"

Ulemper: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Fordele: "Crew very professional and nice food Boarding process well organized"
Ulemper: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Fordele: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Ulemper: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Fordele: "Always like Air France. They are in tune with keeping the traveler updated."
Ulemper: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Fordele: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Fordele: "Great crew"
Ulemper: "Food could be a bit better. White bread is unhealthy."

Fordele: "No issues, quick trip, friendly staff, comfortable ride..."

Fordele: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Ulemper: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Fordele: "Cheap aircraft, not even headsets"
Ulemper: "Dirty aircraft, I expect more when I pay a lot"

Fordele: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Fordele: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Ulemper: "The wi-fi did not work on our flight"

Fordele: "Fly til tiden"
Ulemper: "Mindre end 15 cm til sædet foran. (og ja, jeg målte) HELT uacceptabelt. Ikke engang plads til at mase min håndbaggage (en helt almindelig computertaske) ned i hullet."

Fordele: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Ulemper: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."

Fordele: "It was as expected."
Ulemper: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

"Worst room in a 737 for a very long time. You should adjust the pitch. Old aircraft."

"Good room Slow entry to WAW"

Fordele: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Ulemper: "Food could have been better."

Fordele: "Entertainment system during the long flight from Warsaw to Tokyo."
Ulemper: "Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw."

Ulemper: "The flight was delayed for other travelers but that caused me to miss my driver"

Fordele: "Plane was comfy and staff was mostly real nice and attentive."
Ulemper: "Plane was late causing all kinds of commotion at the airport where to catch a transfer we were put on a bus for over 20min at 31deg weather with small kids. Not allowed to go to bathroom, it was terrible"

Fordele: "Crew, food, boarding, entertainment was great."
Ulemper: "Polish airlines have their issues, but this was perfect."

Ulemper: "Delayed 1:15hr"

Ulemper: "A faster boarding"

Ulemper: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Fordele: "Service excellent"
Ulemper: "Late flight"

Ulemper: "Flight was delayed 2 hours and gate was changed 4 times. Unbelievable!!!"

Fordele: "Crew was amazing"
Ulemper: "Flight delayed and we lost connection"

Fordele: "Seat was ok"

Fordele: "The flight was short and the crew was nice."
Ulemper: "There was no entertainment for the short plane ride."

Fordele: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Ulemper: "Nothing really concerning."

Ulemper: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Fordele: "food was great, boarding was a horrible process."

Fordele: "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."

Fordele: "Very friendly crew member."
Ulemper: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Fordele: "Absolutely nothing"
Ulemper: "At check in the website did not allow me to purchase checked baggage. I arrived at the airport and paid 80 Euros to check in my 12kilo bag. I bought I would be proactive and pay for the baggage for my return(only 20 euros). I received only a receipt for the 20 euros, but paid 63,250 drams. Something is shady and I feel duped. The flight was over an hour late with no explanation. There was a plane at the gate when we landed, which added to the tardiness of arrival. They were so non Chalant about so many people missing their connecting flights. It was like they already knew they were going to put us on Lufthansa 2 hours later... polish airlines Is awful- the airport personnel even worse. No one respects standing in line. Airport officials kept cutting into the security lines which literally cost me the 5 minutes that I could have made the flight. I am very diasspointed and kayak should not advertise this airline."

Fordele: "I had a short flight so I can't expect much, but the staff and service was great and we departed on time."
Ulemper: "They were leather seats. I hate leather seats. And they didn't have the cushion on the back of your head that can fold forward on the sides to hold your head so you can sleep."

Fordele: "Good, entertainment, excellent crew"
Ulemper: "Seats are too narrow"

Fordele: "Service is good, flight crew are helpful and attentive, meals are good. Entertainment is good."
Ulemper: "Unfortunately the flight was delayed by an hour so boarding became frantic and stressful. We had already left the gate and the plane was taxiing and some people were still not sitting in seats - I suppose that's fellow passengers for you - and they were told by flight attendants to get into their seats. Economy seats are very cramped so it's an uncomfortable and probably not healthy experience for that long. The flight delay meant that there was high stress in Warsaw to make the connecting flight. Why transit passengers need to be subjected to security checks and clearance I do not understand. We have just got off an international flight - transit passengers surely aren't combined with new passengers who have not been through security in Warsaw."

Fordele: "After reading all of the previous reviews I was panicking about the flight being cancelled and getting stuck at the airport all night. The weather held pretty good last night, and we departed ON TIME."

Fordele: "my flight canceled from WAW to EWR"
Ulemper: "my flight canceled from WAW to EWR"

Ulemper: "There was no food. Only for a money."

Ulemper: "The flight was late, almost 45 minutes"

Fordele: "In Frankfurt it went through Lufthansa and the extra suitcase costed me $40 more as I’ve been told on the LOT website. Paid €107 where the web page of lot said $75"
Ulemper: "After check in luggage I had to wait one hour to take care of the luggage price so I get my tickets. All this should have been do e before without going to different counter. Also I didn’t liked that I had to check in on the automated machine."

Fordele: "On time... great service.... will use it again!"
Ulemper: "Good food, great staff, pleasent flight"

Fordele: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."

Ulemper: "I don’t like to seat next to toddlers. They should have special place, separate area just for families with kids, fare on the end of corridor. Noice , activities, banging and smelling, not pleasant and not confortable for what I paid. My comfort of flight with LOT was completely ruined this time."

Fordele: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Ulemper: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Fordele: "The flight was fantastic! LOT is ROCK! Thanks much!"

Ulemper: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."

Fordele: "Service in business class."

Fordele: "Plain"

Fordele: "Everything"
Ulemper: "?????????????"

Ulemper: "was delayed for 4 hours."

Fordele: "Friendly Crew"
Ulemper: "My outbound flight was cancelled and i had to wait 3h to re book."

Ulemper: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."

Fordele: "They had a overbooked flight I volunteer to give way my seat didn't ask for any money and return I lost my seat that I pay for it with no refund!"
Ulemper: "Lost my seat that I pay for it after volunteer to help!"

Fordele: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Ulemper: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."

Ulemper: "The seats are squeezed, no space for normal legs. you have to wait a long time for a glass of water. I AM NOT FLYING WITH THEM ANY MORE"

Ulemper: "Food was terrible"

Fordele: "Customer service was good and flight arrived on time."

Fordele: "LAX - Warshaw rotation looks underutilized, so should be easier to find cheap biz fare or get an upgrade. The 787 is a spacious plane up front, but LOT uses the traditional 2-2-2 layout with no direct aisle access from window. Also means you're still sleeping close and next to a total stranger. I don't know, I've so gotten used to Delta's biz layout with their direct aisle access and no touch points to a fellow traveller, I don't think I can look at anything more traditional as not a compromise and downgrade."

Ulemper: "Flight late Seats uncomfortable"

Fordele: "Everything went vey smoothly and politely. Very pleased."

Ulemper: "For a ticket of more than 300 usd you would expect at least a sandwich and a drink...."