Jeg fik corona og kunne ikke ombooke min billet
Vær obs på hvilken billet man får. Skulle booke ekstra bagage og har prøvet i tre dage uden held, så kom til at koste 50 e pr taske i Kastrup 🤬🤬🤬
Det værste jeg har oplevet - de ændrede gate uden announcement her i Helsinki - og lukkede den 1 min efter last Call - vi var fer 2 min senere og de nægtede os adgang så bliver nu 7 timer forsinket og misser et vigtigt møde i Tallinn, så meget meget skidt og meget urimeligt.
Da jeg bestilte tur/retur billetten via jeres site fik jeg en pris og da jeg så skulle til endelig bestilling og betaling var prisen lige pludselig forhøjet med ca.kr. 800,00. Jeg er blevet snydt af jer og forlanger difference refunderet.
Da jeg bestilte tur/retur billetten via jeres site fik jeg en pris og da jeg så skulle til endelig bestilling og betaling var prisen lige pludselig forhøjet med ca.kr. 800,00. Jeg er blevet snydt af jer og forlanger difference refunderet.
Had to pay £65 (~$90)to check my bag even though it was free on the outgoing flight. Had to pay surcharge for paying at check in even though I tried to correct in advance over phone and online. Kayak was no help.
Ulemper: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."
Ulemper: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"
Ulemper: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Fordele: "I got to my destination"
Ulemper: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."
Fordele: "1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine"
Ulemper: "Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned."
Fordele: "reasonable leg room comfortable seat"
Ulemper: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"
Fordele: "New A350 seating positions The attentive and respectful staff The good food and drinks choices The on time arrivals record, no matter what delay they seem to have good efficiency built in"
Ulemper: "The boarding in Singapore- Finnair are seemingly punished by being gated at the furthest end of the walkway. The security is slow due to the two single lines of screening, even though we are all in transit or have already been through checks elsewhere"
Fordele: "Food, entertainment, service"
Fordele: "Crew were friendly and pilot did a great job"
Ulemper: "No food and very limited beverage service. No entertainment,"
Fordele: "The choice of entertainment is huge"
Ulemper: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."
Ulemper: "Paid economy comfort and did not allowed me to board on group 2 as advertised, eorst entertainment system i’ve seen in a long time, aparently the experience is totally different if you fly A350, Jfk-HEL fly the A330"
Ulemper: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"
Fordele: "Nice crew that were helpful."
Ulemper: "Small plane, cramped seating."
Fordele: "nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!"
Ulemper: "Seats. Very uncomfortable"
Fordele: "Crew is very nice and helpful. Food is just fine."
Ulemper: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
Fordele: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Ulemper: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."
Fordele: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Ulemper: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."
Fordele: "рейсы точно по расписанию, без задержек, персонал внимателный"
Ulemper: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"
Fordele: "Entertainment options were fine. Crew was courteous. Boarding was fast. Flight was on time."
Ulemper: "Economy seats were more cramped than other international economy flights I have been on. My knees were against the seat in front of me the entire 9-hour flight. There were supposed to be 2 options for meal, but by the time I was served there was only one remaining. The meal itself was passing."
Fordele: "leg room, service, movie selection"
Ulemper: "the arm rests don't go up, the food was weird. It's nice that they served two meals but both of my vegetarian option meals were cold and unidentifiable."
Fordele: "Liked this flight had exit row with lots of leg room for my 6'6' husband. As we requested"
Fordele: "Everything went smoothly"
Fordele: "Boarding was easy"
Ulemper: "Drinks were for an additional charge"
Ulemper: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."
Fordele: "Upgrade to business class was fantastic given my then physical condition. Wheelchair assistance to and from airplane smooth and courteous, food and all of service on board fantastic."
Fordele: "Blueberry juice. Ok flight."
Ulemper: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."
Fordele: "Liked the Airbus seating on Finnair better than American's Boeing 777 seating."
Ulemper: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"
Fordele: "A competitive price for tickets. Website easy to negotiate. Staff pleasant."
Ulemper: "Having to pay about $35/person to reserve a seat. This was a hidden cost. Very little legroom. Staff did not come around enough with beverage service. Boarding was late and confusing."
Ulemper: "30 min between flying"
Fordele: "Comfortable smooth flight, quiet in the large modern BA A380 aircraft"
Ulemper: "Usual boarding with people in rear having to get past people in lower row numbers having been boarded first."
Fordele: "everything was ok."
Ulemper: "I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer."
Fordele: "Direct from San Diego to Heathrow."
Ulemper: "The seats are very small--and I am a small woman--so the flight felt cramped. The food was just ordinary airline food--little taste. Coffee served essentially black--no offer of milk or cream. Take it or leave it-- Crew helpful if you could flag someone down. Most irritating: could not check in online for some unexplained reason and required to arrive two hours early. BA does no subscribe to TSA so spent time in a line unnecessarily. AND, then the crew arrived over an hour late so the flight left at least an hour late. The crew explained that their downtown bus did not arrive and they could not arrange one. Given the close proximity to the airport, this should have been a 10 minute cab ride."
Fordele: "It was a pleasant flight, easy boarding, crew friendly."
Ulemper: "Passengers changing seats around."
Ulemper: "Plane was not even parked at a gate. hat to be shuttled from plane to terminal"
Fordele: "Service was great"
Fordele: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Ulemper: "The crew was pleasant but they needed to smile more . Other than that everything was good."
Fordele: "Everything was good, cozy airplane, tasty food"
Fordele: "Excellent service - on time, comfortable and great food!"
Ulemper: "Some staff were a little abrupt, but very efficient and helpful."
Fordele: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Fordele: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Fordele: "Seats were good"
Fordele: "Nice seats, clean spacious airport, nice crew"
Ulemper: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Fordele: "Departure and arrival were right on time."
Ulemper: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Ulemper: "One hour delay and baggage retrieval also took one hour"
Fordele: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Ulemper: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Ulemper: "We had were more than 3 hours late"
Fordele: "Comfortable and spacious seat allowed me to slee most of the flight!"
Fordele: "Nice crews. Flight was on time"
Ulemper: "There is no instant noodle as in Suncafe (menu)"
Fordele: "smooth check in and boarding"
Fordele: "I like the competative rates and on time schedule."
Ulemper: "man kan ikke betale for mad med kort"
Ulemper: "Lost my luggages"
Fordele: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Ulemper: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Fordele: "Short wait"
Ulemper: "Not enough leg room"
Fordele: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Ulemper: "Didn’t get to it"
Fordele: "The employee were professional and nice. Every thing went smooth"
Fordele: "Mostly everything was fine with the flight"
Ulemper: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Fordele: "The lounge"
Ulemper: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Fordele: "Fast amd easy flight"
Fordele: "Quik flight"
Ulemper: "The fiod I requested from the menue was not available"
Ulemper: "Very bad transfer arriving from Istanbul at Antalya."
Ulemper: "Very bad transfer arriving from Istanbul at Antalya."
Fordele: "Wonderful flight. Everything was Handled well by flight staff"
Ulemper: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Fordele: "We got where we were going safely"
Ulemper: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Ulemper: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Fordele: "Staff was nice"
Ulemper: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Fordele: "Cost was reasonable."
Ulemper: "Often it has delays."
Ulemper: "Delayed 35 minutes"
Fordele: "Good flight overall and crew good"
Ulemper: "Left half hour late otherwise satisfied"
Fordele: "customer service in general.."
Fordele: "Plane was veryClean. On time. Staff were very frindly"
Fordele: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Fordele: "efficient boarding"
Ulemper: "seat a bit worn out. luckily it was a short flight"
Fordele: "Everything perfect I Like the sun express"
Ulemper: "Easyjet does not offer corona rebooking - bad!"
Fordele: "I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time."
Ulemper: "This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back."
Ulemper: "Crew would be better if they smiled a bit. They seemed tired and sleepy."
Fordele: "On time, clean on the plane."
Ulemper: "Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check."
Ulemper: "on easy jet, if you do it check in online 34 hours before the flight you get bumped to standby. This is not made clear in any emails or confirmations. Despite purchasing a ticket in advance I almost missed my flight because I checked in at the airport."
Ulemper: "Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min."
Fordele: "The crew were excellent. I find flying uncomfortable so the seat was as comfortable as it could be."
Ulemper: "I wish they had a foot rest. Slightly elevated legs gives more comfort. But this a wish ( unlikely to be fulfilled) as I’m living in the real world : ). The process of check in took a while"
Ulemper: "Easyjet should change their name 'Difficult jet' or 'Delayjet'"
Fordele: "The boarding was SO well organised! Why can’t it be this organised in the UK? I also liked the frequency of rubbish collection."
Ulemper: "More communication about the departure delay and location of the gate"
Fordele: "EasyJet no frills flight as usual."
Ulemper: "Flight was delayed by 20mins takeoff to landing"
Fordele: "No fuss discount flying with Easyjet"
Fordele: "Staff was pleasant and helpful, it was a short flight but overall was very good"
Ulemper: "It was just enough, May be a magazine that tell you more about things to do in Cities you are flying to would help. Don’t compromise on information. All was great."
Fordele: "Cheap flight and good service on bord."
Ulemper: "Bording area crawled and takes too long time."
Ulemper: "Stewardeserne skulle tale engelsk. De talte kun Fransk"
Fordele: "Boarding was very fast compared to most other flights. Crew was friendly. Flight was smooth and on time."
Ulemper: "Honestly - a bunch of drunk Scandinavians all around me. Very noisy and smelling so much from the alcohol, I almost got sick. Luckily, a very short flight. The guy behind me was very rude to the crew. Crew member handled him well. Was worried about him throwing up on me. Rest of flight was good."
Ulemper: "The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly."
Fordele: "easy baoding and the crew was nice perfect all round"
Ulemper: "Både ud og hjem"
Ulemper: "Chaos at EasyJet bag drop with longest queues. Stressed staff losing patience and making things worse - hard to blame them, probably treated as poorly as customers by easyJet. Obn"
Fordele: "One time"
Ulemper: "Cattle car boarding. But expected. Luton airport is confusing for transport to London"
Ulemper: "Late so missed a train connection so made the flight actually very expensive."
Fordele: "Boarding process .On time flight .Love Airbus"
Ulemper: "Nothing ."
Ulemper: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Fordele: "I expected the worst, found out I have had worse experiences with legacy airlines. The onboard staff was attentive, keen to help and please, cheery face, especially the short, dark Middle Eastern looking fella. He knows how to work it! Some flight attendants can be mean, he was very nice. I did not interact with him, but watched how he handled things, like helping people place their baggage in a different overhead compartment, personally moving the baggage so that it would fit. Cheery demeanor, informed the passengers of whatever needed to be said. The pilot was also attentive."
Ulemper: "No frills, not terribly comfortable--luckily it was a very short flight. Little baggage space, automatic drop off clerk was a bit surely."
Fordele: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"
Fordele: "Very disorganized"
Fordele: "Ingen kø. Afgår til tiden. Ankommer før schedule."
Ulemper: "Flyet forsinket 65 min. Meget forvirrende beskeder fra EasyJet, Kayak og Cph. Airport. Ingen lufthavnsbus efter landing. På det tidspunkt af døgnet ikke godt."
Fordele: "Comfortable new plane. Pleasant staff. Captain willing to stand in front of passengers and explain why the flight was delayed and offer the opportunity to visit the flight deck - a very human face."
Ulemper: "Fight was delayed for over an hour but hey, it happens."
Fordele: "Kind and helpful staffs"
Ulemper: "Long walk away F building and liquid stuffs all I have to put into one bag. This treatment I didnot see any other airports."
Ulemper: "At flyet var 1 time forsinket og der var minimal infomation ved gaten. Pludselig skulle alt vores håndbagage ikke med i kabinen og i Berlin tog det en halv time før bagagebåndet begyndte at rulle. Normalt er jeg ok-tilfreds med EasyJet men hjemturen fra Madrid til Berlin var meget ringe udført."
Fordele: "Speed at Southampton airport Good service at Geneva, they did search my bag, but very nicely done Great. Happy Stewardess"
Ulemper: "Late take off with very poor info in the airport. On the flight it was impossible to tell what that air hostesses said. Apart from that it was Ok."
Fordele: "Very helpful friendly staff would definitely be using them again"
Ulemper: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"
Ulemper: "Vi kunne ikke få lov til at komme med selvom vi løb alt hvad vu kunne for at nå det trods Ryan airs forsinkelse, det var ingen forståelse for vores situation og vi er derfor strandet i Berlin når vi burde være i Budapest og studere. Det var stadig et kvarter til flyet skulle lette da vi stod ved gaten, men der var ingen service overhovedet."
Fordele: "Friendly staff, food ok"
Ulemper: "Shepherded into a small area with very few seats, and anyway, we were held in lanes like sheep! Seating on the plane - narrow and little space between rows. Had to wait quite a while for baggage to arrive."
Fordele: "Waiting almost at the aircraft steps, it was frustrating to be told to go back to the lounge as there was a technical problem with the aircraft. easyJet managed to find a replacement aircraft and ended up leaving 40mins late, but arrived only 20min late. Had visions of being several hours late. For a low cost carrier the seats are fine and crew were very good, friendly and effort by Captain to be the visible face of easyJet in explaining the problems. So much better than Ryanair, clear difference in customer service, easyJet is more like scheduled carriers than low cost like Ryanair."
Ulemper: "Boarding is always difficult and poorly managed b6 the handling agent. The second time we boarded was a bit better, but real confusion over priority between disabled, passengers with children, speedy boarding etc. There is no entertainment on the aircraft, not even seat power."
Fordele: "Flight was 30 minutes late, not sure who's fault. Smooth landing"
Fordele: "Well organized and sweet staff"
Ulemper: "I liked this airline. Will book again."
Fordele: "It got me home."
Ulemper: "Late departure. Limited legroom."
Ulemper: "they over booked the flight and i couldnt fly out to the next day."
Fordele: "As above - uneventful - ran as it should!"
Ulemper: "Long walk at Kastrup airport!!"
Fordele: "The crew and the pilot were exceptionally kind and accommodating- I got to see the inside of a cockpit!"
Ulemper: "A 1 1/2hr delay with no explanation (in fact, the check in agent told me there was a 20m delay when she obviously knew very well it would be an hour+ since the plane left Gatwick an hour+ behind schedule). Then being herded like cows onto the plane only to discover we'd have to wait another 1 1/2 hrs on the tarmac so that if we could get an earlier departure time we could take it and EasyJet wouldn't have to refund our tickets for wasting 4hrs of our lives."
Fordele: "Nice and helpful crews"
Fordele: "The welcome, the staff, everything was FAR better than my last flights with easyJet."
Ulemper: "New lights, lady behinds light was directly on our sleeping baby's head and we had to hold our hand over his eyes!"
Pegasus betyder noget som tortur.
Elendigt flyselskab. Bruger det aldrig igen.
Forfærdeligt flyselskab. Der er ikke styr på noget. På vej ned blev sidste fly fra rejsen aflyst. Ingen hjælp at få fra pegasus andet end at man kunne tage et fly tre dage senere. Ingen anvisning af hotel eller noget som helst. På vej hjem virkede bookingsystemet ikke hvilket forårsagede en forsinkelse i afgang på 1,5 time. Utrolig dårlig information og hjælp til at nå forbibindelsesflyet videre. Bruger aldrig pegasys igen
Fordele: "Departure on time, arrival ahead of time."
Ulemper: "There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying."
Ulemper: "Jeg har mister min fly fra Sabiha baggrund jeg skal lever test corona"
Ulemper: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."
Fordele: "Crew was good, cheap price"
Ulemper: "Rough landing, and very poor luggage service upon arrival"
Fordele: "Seats were comfortable, crew courteous"
Ulemper: "Good value for money"
Fordele: "Was the Crew very rude"
Fordele: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Ulemper: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Fordele: "Good value/price ratio."
Fordele: "The crew was fine."
Ulemper: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Fordele: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Ulemper: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."
Fordele: "The flight was very uncomfortable and dirty"
Ulemper: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Ulemper: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Fordele: "Easy; fair prices; budget rates"
Ulemper: "no entertainment (N/A)"
Fordele: "Cheap price with basic seats but all in good order and plenty of leg room"
Ulemper: "The check in processes was very very slow"
Fordele: "They delivered me my order sanwhich and flight was on time"
Ulemper: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Ulemper: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."
Fordele: "Got to Barcelona eventually"
Ulemper: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."
Ulemper: "This is an international flight and the airline didn't even provide complimentary water or soft drinks"
Ulemper: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Fordele: "The first leg of my trip was good."
Ulemper: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Ulemper: "Wait time, customer service"
Fordele: "Flight timing was good"
Ulemper: "Boarding was a bit complicated"
Fordele: "Bording was fast and the plane took off on time."
Ulemper: "Landing was very rocky"
Fordele: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Ulemper: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Ulemper: "Space for the leg"
Fordele: "From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time."
Ulemper: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Fordele: "You get what you pay for, nothing more and nothing less."
Ulemper: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Ulemper: "Checkin takes à long time"
Fordele: "Everything was on time, crew was nice, a lot of empty seats"
Ulemper: "Noisy children..."
Ulemper: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Ulemper: "We were delayed 7 hours without any explanation or compensation or apology."
Ulemper: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Fordele: "Reasonable drink choices"
Ulemper: "Where is ayran?!"
Fordele: "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."
Fordele: "Arrived 30 mins earlier"
Ulemper: "Nothing to dislike"
Fordele: "They changed my online check in into front window seats for free Was in time"
Ulemper: "It's low cost, it arrived in time. It's ok :)"
Fordele: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Ulemper: "The flight was only hour and 30 min, so I have no criticism for this flight"
Fordele: "Good price, times of flights worked for what I wanted"
Ulemper: "Transfer between flights was on a short timescale and I received several warnings from pegasus about delays at the airport, because of this I purchased a fast track via their site. This was a total waste of money as there was only one Peterson dealing with fast track and long queues, this meant that ordinary queue was dealt with faster."
Fordele: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."
Ulemper: "This experience was absolutely horrible for my wife and myself both. We understood that being among the more "budget friendly" airlines, we would have to sacrifice some comfort. But this airline is beyond atrocious to say the least. There is no terminal exit, but rather we had to walk down steps from the plane, walk in the rain to a stand-up bus, and ride it to the airport. How on earth are you supposed to make close connecting flights with those conditions? We barely made it only because they let us skip the line for security. Save yourself the misery; dig deeper in your pocket for a better airline."
Ulemper: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Fordele: "The cappuccino"
Ulemper: "Late departure and late arrival. Huge queues at Gatwick immigration. Too hot throughout the flight - the crew didn't bother adjusting the temperature it was left to the assemblers to complain No in flight entertainment whatsoever Had to pay for a coffee."