Fordele: "Cheap flight"
Ulemper: "Cabin crew announced they will be dimming light for landing but that was not the case at all. They kept on turning the lights to a different color which was uncomfortable for the eyes. Pilot did a really great job on letting us know if there is any turbulence and when to expect during the flight. Flight attendants had no social skills, they acted like robots only there to serve for people who ordered. They should really change the way they perform because they are catering to the whole customers on the flight as opposed to only those who ordered their meals."
Fordele: "Seat was comfortable, crew was attentive, entertainment was sufficient."
Ulemper: "I was not even offered a beverage. On a 10 hour flight, one should at least be given a beverage or snack."
Ulemper: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."
Fordele: "The crew was very nice and the ride was very smooth."
Ulemper: "Being on time would have been better and the food offerings could have been better. I ordered a salad as a healthy option and it wasn’t."
Fordele: "I like the tv screen in each seats."
Ulemper: "I cant believe that this company Norwegian didnt offer a least a glass of water! Round trip! I spent on 2 tickets around $1600 and they cant give us a glass of water. Ridiculous!"
Fordele: "Reasonable price for premium class seats."
Fordele: "Business class on Norwegian is affordable priced."
Ulemper: "The crew could’ve been nicer and I only had one choice of Lamb for dinner, and this was business class."
Fordele: "everything but the meals not so good"
Ulemper: "the meals not so good"
Fordele: "Comfort of the dreamliner and feeling safe to fly."
Ulemper: "Service was, surprisingly, not so good (this is my second time with Norwegian). My son was sleeping and I pressed the call button to get some help form cabin crew. They turned it off. I pressed it again, a girl came and I explained I need help - to get my trolley from the overhead bin so I can take a blanket for my son, cos it was cold and he was sleeping, I couldn’t move. She asked me “Is your bag heavy?”. What kind of help is that?She after all got the bag, but I was a cabin crew, and I would never tell that to a passenger needing help with a small child. Also, no one is checking if passenger with children are ok."
Ulemper: "Lack of clarity about baggage charges. I had to pay 93$ to check my single bag. It was not well explained that paying for the bag online was going to be cheaper. Felt like a scam."
Ulemper: "I've been to 40 countries and flown many airlines. the only ones worse than Norwegian is the budget Russian ones. Never again. They hit us with $200 in bagage fees because we didn't order baggage online 24 hrs before the flight. Unheard of."
Fordele: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."
Fordele: "Very friendly staff. Very accommodating. Had a delay of 1 1/2 hours (it happens). Lounge was awesome. Long line to get in waiting area to board. Was very crowded in the room right before boarding."
Ulemper: "Somehow I got gluten free meals when only my wife should have. The crew helped us through this though as best as they could."
Ulemper: "The seats are wider than coach and you have more leg room but they aren't very comfortable. No back support and I felt like I was always sliding off my seat. My footrest didn't work properly, and my husband's didn't work at all on the flight to Norway. The food was limited and really bad. In fact, my husband got sick from the chicken he ate, and the steak I got was like a grey eraser. I took one bite and threw the rest away. They didn't have enough food to offer me something else (remember, this is premium economy), and the flight attendant was irritated and short with me. They don't have any pillows on the flight and the "blanket" they give you is basically a sheet folded in two sewn together, and doesn't keep you warm at all. I felt like I was on a discount airline, but I didn't get the discount! I will not fly with Norwegian again."
Fordele: "Nice bright planes ! Crew was friendly! Boarded and deplaned from both front and back of plane which was quick"
Fordele: "Lighting, fresh air"
Fordele: "Direct flight"
Ulemper: "I was thought that when i purchased/booked my flight in Norwegian Air that the food"
Ulemper: "Jobbigt att behöva åka buss till och från planet"
Fordele: "The movie selection on board was great."
Ulemper: "There was no milk available."
Ulemper: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."
Fordele: "Plane was okay and the food was pretty good."
Ulemper: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."
Fordele: "The plane was pretty new but some of the entertainment perks did not work"
Ulemper: "Being charged for items that were no longer available and waiting for refunds. Slow food service didn't get any food or water till about 4 hours into the flight"
Fordele: "We boarded and then sat due to computer issues for am hpur and a half. I was okay with this as safety is obviously what we all put first. Upon landing at JFK we then sat on the tarmac for 3 hours... 3 hours! JFK should be ashamed."
Fordele: "The plane is designed to establish a different cabin pressure which helps your fatigue when traveling long distances and it works! The place is quiet as well and there's an avg amount of space in coach."
Ulemper: "No wifi? Just seems odd for a new plane not to have that as an option."
Fordele: "friendly and courteous"
Ulemper: "Didn't know food had to be pre-ordered. 9.5 hour flight. Luckily I had a meal included from Kayak but the person next to me had nothing. Very awkward."
Ulemper: "rude staff, and ill informed and incompetent. Had to beg for water and food, even though I had ordered meal service. Unpleasant, I repeatedly complained about roudy passengers, who were occupying nearby seats that weren't theirs. these passengers were drunk and loud and hanging out in others seats and ailses NEVER FLY NORWEIGIAN AIR. The only folks who had a great trip were the flight attendants - they hung out in the large spacious kitchen eating the food that they said they didn't have for the passengers and doing little else. Worst flight experience of my life. And fancy expecting folks to carry all the food and hydration needed for an 8 hour flight. I think TSA needs to look into the this from the airport chaos - as it is clear that my experience is not isolated. DONT FLY NORWEIGIAN AIR"
Fordele: "Great price. Non stop service. Top of the line aircraft. Overall amazing value."
Ulemper: "There was nothing that I didn't like."
Fordele: "Easy boarding process , nice airplanes"
Fordele: "In flight entertainment and ease of everything, check in, boarding was great!"
Ulemper: "Food was inedible."
Fordele: "Comfortable, screens on every seat for free movies, and easy boarding/unboarding."
Ulemper: "Because it is a budget airline, don't expect drinks or food - even for a 9+ hour flight. This isn't a problem, and definitely worth the cost, but plan ahead."
Ulemper: "Flight was delayed 30 minutes"
Fordele: "The plane was modern and spacious. A 787 Dreamliner."
Ulemper: "The flight attendant acted like I was imposing to ask for a cup of water."
Fordele: "Best value in business class. Go for it."
Fordele: "Flight attendants were great"
Ulemper: "Did not accept American Express credit cards. In flight entertainment was old kids cartoons on shared screens. Other flights allow passengers to choose their own in flight entertainment."
Fordele: "New plane with plenty of cool features."
Ulemper: "At times staff is more concerned with upselling than making it a pleasant experience. I was mostankenly not gove my food and was asked"
Fordele: "Crew was nice...seats comfortable. Flight was about 11 or so hours such a great flight i slept most of the time. Great flight"
Ulemper: "Boarding took way too long causing our flight to be delayed for an hour"
Fordele: "clean, spacious, friendly staff."
Ulemper: "chaotic boarding process and was not clear on how food was going to be served or made available."
Fordele: "It was quick"
Ulemper: "Airline randomly decided what bags needed to be check. Similar luggage like mine where allowed in. That attitude of attendance was also rude when asked about luggage guidelines. I rather fly another airline and pay a bit more rather than an airline that overbooks and make up rules as they see fit."
Fordele: "Crew were very nice."
Ulemper: "When I saw how close the seats were I almost didn't believe it. This was the least comfortable flight I think I've ever been on. Media selection was decent at best."
Ulemper: "I did not get to select my vegetarian meal since i booked through kayak."
Fordele: "The crew was really nice."
Ulemper: "Boarding was a madhouse"
Fordele: "Flight boarded quickly. Departed and arrived on schedule."
Ulemper: "I tried to flag down a flight attendant 3 times to buy a beverage and snack; I was ignored. Since a short flight, 90 minutes, I gave up. Man sitting across from me was served immediately."
Fordele: "The airplane was comfortable with enough leg room for me (an average adult female)"
Fordele: "I've flown with Norwegian quite a few times now, and I'm continually really impressed by how awesome their flight attendants and crew members are! They really go the extra mile to make sure you're comfortable during your flight."
Ulemper: "The seats are REALLY small, and there is no WIFI for long-haul flights."
Fordele: "Crew tries hard to make up for deficiencies mostly beyond their control. As I have nothing positive to say. Food awful. Breakfast inedible. Not enough toilets for number of seats. Pilot unable to fully communicate gate issues upon arrival."
Ulemper: "Delays. Delayed over 4 hours in Copenhagen. No information other than airport departure board. No staff. No vouchers for food. Last gate in an area that was closed. One vending machine with candy. Arrival disaster. No gate. Bus to terminal. NoT enough room to continue."
Fordele: "Two seats on the side we sat."
Ulemper: "The plane was kind of dirty."
Fordele: "The crew was professional. Everything from boarding to deplaning went extremely smoothly. I have never experienced an eight hour flight that felt so comfortable and smooth. The in-flight entertainment was great. I will definitely be flying Norwegian whenever I get the chance!"
Ulemper: "There was a technical issue with getting the checked luggage off of the plane, so I had to wait over an hour an a half after clearing customs (a little over two hours after landing in Boston) to get my bag. After 24 hours of being awake and traveling and keeping my ride waiting for me in the cell phone lot for two hours, we both just wanted to get home and go to sleep!"
Fordele: "Good comfort. Good timing. Good plane. Good entertainment. Good staff."
Ulemper: "It was a little bit too cold."
Comfy, speedy and nice staff
It is a low cost airline so, like all is them it is more of a flying convenience store than anything else but for short flights you know what you have and it is fine
Ulemper: "Seat numbers, check in capacities"
Ulemper: "Easyjet does not offer corona rebooking - bad!"
Fordele: "I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time."
Ulemper: "This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back."
Ulemper: "Crew would be better if they smiled a bit. They seemed tired and sleepy."
Ulemper: "on easy jet, if you do it check in online 34 hours before the flight you get bumped to standby. This is not made clear in any emails or confirmations. Despite purchasing a ticket in advance I almost missed my flight because I checked in at the airport."
Fordele: "The crew was very friendly and helpful."
Ulemper: "The seats were incredibly cramped - felt like the seat back in front of me was right in my face!"
Ulemper: "Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min."
Ulemper: "Said it included a carry on and personal item - that isn’t the case. Anything bigger than a purse is considered a carry on"
Ulemper: "Easyjet should change their name 'Difficult jet' or 'Delayjet'"
Fordele: "Quick check in and no fuss"
Ulemper: "Late. Boaring hectic."
Fordele: "No fuss discount flying with Easyjet"
Fordele: "Staff was pleasant and helpful, it was a short flight but overall was very good"
Ulemper: "It was just enough, May be a magazine that tell you more about things to do in Cities you are flying to would help. Don’t compromise on information. All was great."
Fordele: "Cheap flight and good service on bord."
Ulemper: "Bording area crawled and takes too long time."
Ulemper: "Stewardeserne skulle tale engelsk. De talte kun Fransk"
Fordele: "Boarding was very fast compared to most other flights. Crew was friendly. Flight was smooth and on time."
Ulemper: "Honestly - a bunch of drunk Scandinavians all around me. Very noisy and smelling so much from the alcohol, I almost got sick. Luckily, a very short flight. The guy behind me was very rude to the crew. Crew member handled him well. Was worried about him throwing up on me. Rest of flight was good."
Fordele: "Efficient crew. Good landing in difficult conditions."
Ulemper: "The boarding was long-winded and uncomfortable. There was a bus to a distant hard standing area."
Fordele: "The crew were lovely and took care of us."
Ulemper: "The delay was over an hour and we just sat on the plane."
Ulemper: "The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly."
Fordele: "easy baoding and the crew was nice perfect all round"
Ulemper: "Både ud og hjem"
Ulemper: "Boarding delayedchaotic"
Ulemper: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Fordele: "I expected the worst, found out I have had worse experiences with legacy airlines. The onboard staff was attentive, keen to help and please, cheery face, especially the short, dark Middle Eastern looking fella. He knows how to work it! Some flight attendants can be mean, he was very nice. I did not interact with him, but watched how he handled things, like helping people place their baggage in a different overhead compartment, personally moving the baggage so that it would fit. Cheery demeanor, informed the passengers of whatever needed to be said. The pilot was also attentive."
Ulemper: "No frills, not terribly comfortable--luckily it was a very short flight. Little baggage space, automatic drop off clerk was a bit surely."
Fordele: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"
Fordele: "Very disorganized"
Fordele: "Ckean seats"
Ulemper: "See above. I will not fly easy jet again."
Fordele: "On time Didn’t corral us for an hour at check in"
Ulemper: "Because my bag was 1.5 inches to big I was charged 50 pounds.i will not fly with easy jet for one year to ensure they do not profit from me.jobs worth at desk disgusting and have already ripped them on social media .So well done to that jobs worth.hope you sleep well at night"
Fordele: "Ingen kø. Afgår til tiden. Ankommer før schedule."
Ulemper: "Flyet forsinket 65 min. Meget forvirrende beskeder fra EasyJet, Kayak og Cph. Airport. Ingen lufthavnsbus efter landing. På det tidspunkt af døgnet ikke godt."
Ulemper: "Delayed, limited food menu"
Ulemper: "Delayed flight as always. Can't remember the last time neither the outbound or return flight weren't delayed"
Fordele: "Everything waa straightforward. No major issues."
Ulemper: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Fordele: "Kind and helpful staffs"
Ulemper: "Long walk away F building and liquid stuffs all I have to put into one bag. This treatment I didnot see any other airports."
Ulemper: "At flyet var 1 time forsinket og der var minimal infomation ved gaten. Pludselig skulle alt vores håndbagage ikke med i kabinen og i Berlin tog det en halv time før bagagebåndet begyndte at rulle. Normalt er jeg ok-tilfreds med EasyJet men hjemturen fra Madrid til Berlin var meget ringe udført."
Ulemper: "I was charged for my carry on luggage from the UK to Israel, despite the fact that this was the same bag that I boarded the first leg from Israel to the UK. Secondly, many of the other passengers had several bags, bigger bags, prams, hat cases, etc. I felt that i was chosen at random, and that the rule is not applied equally."
Ulemper: "staff attitude bad and poor instruction, cant check in and waste of money!"
Fordele: "I liked being able to check in 2 weeks in advance. Cabins and toilets are clean."
Ulemper: "Boarding is a bit random"
Ulemper: "Vi kunne ikke få lov til at komme med selvom vi løb alt hvad vu kunne for at nå det trods Ryan airs forsinkelse, det var ingen forståelse for vores situation og vi er derfor strandet i Berlin når vi burde være i Budapest og studere. Det var stadig et kvarter til flyet skulle lette da vi stod ved gaten, men der var ingen service overhovedet."
Fordele: "Friendly staff, food ok"
Ulemper: "Shepherded into a small area with very few seats, and anyway, we were held in lanes like sheep! Seating on the plane - narrow and little space between rows. Had to wait quite a while for baggage to arrive."
Fordele: "There was nothing to like!"
Ulemper: "Flight delayed by 50mins but only found out at the airport after having spent 25euros on a taxi just to be there on time. Boarding took ages. Plane finally took off with a 1h+delay. Thankfully, I had not purchased an overprice "legroom" seat. I couldn't spot any on the plane. No food or drinks whatsoever available. Next time, i'd rather spend the extra £s and use a proper airline."
Fordele: "The fact that it was on time which is unusual between Charles du Gaulle and london"
Fordele: "Well organized and sweet staff"
Ulemper: "I liked this airline. Will book again."
fly var ok, men afgang fra virkelig snavset, snusket, graensende til ulaekker lufthavn
It was late… the seat was so worn out I could feel the seat frame.
Hver gang vi flytter er mere om en time vente og personal i Denmark det var ikke hjælpsomme
Synes alt var perfekt - hvis så ville information fra kaptajn gerne være på dansk :-)
Jeg kunne ikke lide noget. Forfærdelig oplevelse.
Dårlige sæder ved nødudgange række 12 ikke de ekstra penge værd. Manglende info da vi måtte skifte fly pga tekniske problemer
Very friendly staff at the airport and onboard.
Boarding and special attendance not managed well by ground crew. Also to late in general. After 90 Min. delayed boarding, it was found that technical repairs of the plain were needed before taxying. Immense waste of time for everybody, Ryan / Malta Air seemed to be doing it all for the first time. Not acceptable.
Fordele: "Fully understand the need to put a name tag on “priority customers”. But tagging the rest as “non-priority customers” is at best disrespectful and stupid. Time to look for a new head of communication?"
Fordele: "Venligt personale i Malaga"
Ulemper: "Svært at forstå at komforten skal være så usædvanlig dårlig. Plus at man skal betale hver gang man trykker på nogen som helst service. Så som bagage som ellers bare skulle være standart."
Ulemper: "The seats. The gate was one og the last ones"
Ulemper: "Poca informacion en el aeropuerto de Kopenhage."
Ulemper: "At være forsinket og være nødt Til at bruge penge på en taxi"
Ulemper: "Everything, basically... The flight was delayed almost an hour, boarding was uncomfortable, there was no food service on board, flight attendants were less than friendly, and takeoff was shaky and turbulent."
Fordele: "Great personnel and understanding staff at CPH airport"
Ulemper: "Not sure yet"
Fordele: "Tcak sà mycket"
Ulemper: "Pga. fuldstændig kaotiske tilstande ved check-in, var der kun lige tid til at styrte til gaten. Meget langsomt arbejdende og inkompetente ansatte ved skranken, der pga. kaos ikke tjekkede pas!! Low fares - low/no service."
Fordele: "godt med lidt info på @"
Ulemper: "Der er mangler der gør at man kun kan få 20 kg ikke så smart når man er 2 p og kun har max 14 kg dette kom så til og koste mig 400-300-20 euro i alt mange penge for 14 kg samt 288kr oven i for at sidde sammen der skal stå lille rygsæk da det er dette der er med i prisen men syntes det er alt for mange penge for rejsen alt i alt"
Ulemper: "Free cup of water"
Fordele: "Crew members were friendly."
Ulemper: "The long queue even if one had priority seating."
Fordele: "Trip went well easy check in Know problems"
Ulemper: "The stay was too short would like to have had more time in Copenhagen"
Fordele: "Prisen er lav - men har man noget man skal klage over bagefter, fx. dobbeltgebyr på kuffert, så kommer man til at arbejde for sagen."
Ulemper: "Man kommer til at gå hele Københavns lufthavn igennem på den lange led, når man flyver med Ryanair. Derudover havde jeg betalt for kuffert med begge veje, men da vi skulle hjem kunne Ryanair ikke finde den betaling og jeg skal nu igennem klagesystem (hvilket er meget besværligt hos Ryanair) for at få mine penge retur. Desuden en time forsinket på hjemturen."
Fordele: "Hurtig gang mellem lufthavn og fly"
Ulemper: "Baggage størrelsen, umulig at rejse med. Dårligt"
Fordele: "Nem tjek ind."
Ulemper: "Manglende kompensation ved 2x45 min forsinkelse Kun dem på de forreste rækker fik en gratis vand... vi andre måtte selv betale"
Fordele: "Besætningen havde masser af overskud og var meget imødekommende og venlige"
Ulemper: "Gate blev først annonceret 12 min før gate ville blive lukket. Og så sad dovendyret fra Zootropolis i paskontrollen. Det har man ikke nerver til."
Ulemper: "2t50m forsinket uden grund"
Fordele: "Horrible check in service. Offensive people."
Fordele: "Good flight and cabin service - on time."
Ulemper: "Long walk to gate. Boarding was like herding cattle. Far too few seats in departure lounge."
Ulemper: "Badly delayed with no explanation. Never flying RyanAir again."
Ulemper: "Flyet var så forskinket at jeg mistede mit fly til København"
Fordele: "Late departure, easy checkin, waited 10-15 minutes after landing for ground crew to have stairs for us to exit plane."
Ulemper: "We paid a lot of money for priority to find out it was really cheap to purchase just before flying. It turns out most people buy priority so there really is no advantage. They lost our luggage and it took two weeks to retrieve."
Fordele: "The flight was good"
Ulemper: "Copenhagen airport very chaotic with boards not displaying the right information and incoming passengers mingling with those leaving"
Ulemper: "They try to push you to buy all sorts of products on the flight, including food. Nothing is free. Separate fees for printing tickets, confusing process, disorganized boarding."
Ulemper: "Instructions for Non-EU boarding pass we’re unclear. Suggest free water."
Fordele: "Prisen. At vi landede planmæssigt."
Ulemper: "At gaten ligger i Finger F - man skal gå 10-15 min. At kabinetrolleys koster ekstra - med en masse administrativt bøvl til følge ved gaten = ekstra ventetid. At flyene er skrabet - der er intet net til opbevaring. At kabinepersonalet taler utroligt dårligt engelsk, så man ikke forstår, hvad der bliver sagt over højttaleren."
Ulemper: "I was not allowed to come aboard because of not showing passport. This was a bad surprise to me."
Ulemper: "Gates announced too late"
Ulemper: "Very cramped and hot in The plane."
Fordele: "I was allocated an emergency exit seat, luck of the draw. It was the only flight left going to the UK following the extreme weather in CPH and UK."
Ulemper: "No tables in the seat backs! Gaudy decoration and plastics that had clearly been designed to be hard to damage. It felt like a kebab shop in a rough area or the custody area in a police station."
Fordele: "Besætningen var søde."
Ulemper: "Flyet var meget forsinket. Vi havde prioritet, men blev gennet ud til at stå ude i den bidende kulde i 30 min og vente på at flyet fik læsset passagerer af. De kunne bare have holdt os inde indtil vi kunne boarde. Det var super nederen. Vi sad foran og kunne ikke få varmen pga alle de folk der skulle ind, som ikke kunne gå ind bagfra - det ville sige alle skulle igennem fronten og det tog også rigtig lang tid. Så alt i alt en dårlig oplevelse!"
Ulemper: "There was a group of about 6 passengers that were very drunk before they got on the plane. I could hear that they were asked on their way through security 'how drunk are you?' which they announced loudly to everyone. They were shouting on board. They were still sold alcohol by the crew who did nothing to quieten them down. As usual the flight was late (around an hour by the time we actually got to the terminal)"
Fordele: "Vi kom frem..."
Ulemper: "Flyet var så forsinket at vi ikke nåede flyet til Budapest, vi er derfor strandet i Berlin til næste dag, vi har ikke noget sted at sove eller være og vi måtte bruge over dobbelt så mange penge på nye flybilletter. Derudover går det ud over vores uddannelse, for det er vores studietur I har ødelagt."
Fordele: "The seats were comfortable and boarding was easy. I thi k u should atleast give free cup of water or tea when its winter to your guests. Nothing more. I think its a bit mean not to aleast offer a free cup of tea or water."
Ulemper: "Not being offered a free cup of aleast tea."
Fordele: "We liked the quick boarding and the fact we could use priority boarding."
Ulemper: "We wanted to purchase a few items mentioned in their catalogue, but they were sold out, same about food. If you aren't prepared to sell something, and you advertised it, so don't do it."