Hvorfor kan jeg dog ikke ændre mit sæde? Tåbelig stewardesse.
Fordele: "Happy crew, efficient. Friendly. Everything on time or early 5*. Appreciated no fuss of hand luggage size and weight (as on others) Keep up the good work!"
Ulemper: "All perfect, none"
Fordele: "Seat was comfortable, crew was attentive, entertainment was sufficient."
Ulemper: "I was not even offered a beverage. On a 10 hour flight, one should at least be given a beverage or snack."
Fordele: "Everything was efficient and punctual. Crew were friendly."
Ulemper: "Like all Norwegian flights, no free water or drinks or snack on the flight. No pillow provided. In short, there is no free service of any kind."
Ulemper: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."
Fordele: "The crew was very nice and the ride was very smooth."
Ulemper: "Being on time would have been better and the food offerings could have been better. I ordered a salad as a healthy option and it wasn’t."
Fordele: "Reasonable price for premium class seats."
Fordele: "Business class on Norwegian is affordable priced."
Ulemper: "The crew could’ve been nicer and I only had one choice of Lamb for dinner, and this was business class."
Fordele: "everything but the meals not so good"
Ulemper: "the meals not so good"
Ulemper: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."
Ulemper: "Lack of clarity about baggage charges. I had to pay 93$ to check my single bag. It was not well explained that paying for the bag online was going to be cheaper. Felt like a scam."
Ulemper: "I've been to 40 countries and flown many airlines. the only ones worse than Norwegian is the budget Russian ones. Never again. They hit us with $200 in bagage fees because we didn't order baggage online 24 hrs before the flight. Unheard of."
Fordele: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."
Fordele: "No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental"
Fordele: "Nice bright planes ! Crew was friendly! Boarded and deplaned from both front and back of plane which was quick"
Fordele: "The flight was on time"
Fordele: "Very comfortable plane"
Ulemper: "Lost a day of vacation due to never ending delays. The reason for first 4 hour delay was a lie that the weather in Los Angeles was terrible which I cross checked and found a 40% chance of showers and no weather warnings. This continued on and on. We ended up being 8 hours late in the end."
Fordele: "Lighting, fresh air"
Fordele: "Great plane, though a little cramped of course"
Ulemper: "Delayed the flight once we were already boarded so that added two hours if sitting to an 11+ hour flight and WATER is not made available. That's crazy!"
Fordele: "Direct flight"
Ulemper: "I was thought that when i purchased/booked my flight in Norwegian Air that the food"
Fordele: "The movie selection on board was great."
Ulemper: "There was no milk available."
Ulemper: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."
Fordele: "Plane was okay and the food was pretty good."
Ulemper: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."
Fordele: "Every thing was on time. The crew very courtous and kind with the passengers."
Fordele: "The plane was pretty new but some of the entertainment perks did not work"
Ulemper: "Being charged for items that were no longer available and waiting for refunds. Slow food service didn't get any food or water till about 4 hours into the flight"
Fordele: "We boarded and then sat due to computer issues for am hpur and a half. I was okay with this as safety is obviously what we all put first. Upon landing at JFK we then sat on the tarmac for 3 hours... 3 hours! JFK should be ashamed."
Fordele: "Comfortable and really works to help alleviate jet lag. Amazing!"
Fordele: "The plane is designed to establish a different cabin pressure which helps your fatigue when traveling long distances and it works! The place is quiet as well and there's an avg amount of space in coach."
Ulemper: "No wifi? Just seems odd for a new plane not to have that as an option."
Ulemper: "See aforementioned notes on luggage troubles."
Fordele: "The plane is in great condition. Simple and gets you from point A to point B."
Ulemper: "Honestly I cannot think of anything I didn't like. I do think that food options pre flight should be better communicated. I had booked my food earlier but it seemed few of the other passengers had or knew they had to pre book food or order inflght."
Fordele: "friendly and courteous"
Ulemper: "Didn't know food had to be pre-ordered. 9.5 hour flight. Luckily I had a meal included from Kayak but the person next to me had nothing. Very awkward."
Fordele: "Great price. Non stop service. Top of the line aircraft. Overall amazing value."
Ulemper: "There was nothing that I didn't like."
Fordele: "Easy boarding process , nice airplanes"
Fordele: "Liked most everything about the plane!"
Ulemper: "There was a lot of turbulence . When the plane landed we were on the runway for over an hour."
Fordele: "The plane was modern and spacious. A 787 Dreamliner."
Ulemper: "The flight attendant acted like I was imposing to ask for a cup of water."
Ulemper: "This airliner ruined the last few days of my vacation, including my nye celebration. My flight was delayed for 5hrs on both of my connecting flights!! POS airliner"
Ulemper: "I was ordered to checkin my carry-on bag although there is still space in the overhead bin. It fits there. I was carrying that bag and a small daypack."
Fordele: "Best value in business class. Go for it."
Fordele: "Crew was nice...seats comfortable. Flight was about 11 or so hours such a great flight i slept most of the time. Great flight"
Ulemper: "Boarding took way too long causing our flight to be delayed for an hour"
Fordele: "clean, spacious, friendly staff."
Ulemper: "chaotic boarding process and was not clear on how food was going to be served or made available."
Fordele: "Not alot to like."
Ulemper: "There was chaos getting on to the 737, the boarding process was not organized by zones. So boarding took a very long time. There was little room between the seats. There was no entertainment, and the TVs were shared."
Fordele: "Price was competitive."
Ulemper: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."
Ulemper: "I did not get to select my vegetarian meal since i booked through kayak."
Fordele: "The crew was really nice."
Ulemper: "Boarding was a madhouse"
Fordele: "Flight boarded quickly. Departed and arrived on schedule."
Ulemper: "I tried to flag down a flight attendant 3 times to buy a beverage and snack; I was ignored. Since a short flight, 90 minutes, I gave up. Man sitting across from me was served immediately."
Fordele: "The airplane was comfortable with enough leg room for me (an average adult female)"
Ulemper: "Bag checking was confusing using kiosk."
Fordele: "The attendants were really good at their jobs."
Fordele: "Two seats on the side we sat."
Ulemper: "The plane was kind of dirty."
Fordele: "The flight arrived ahead of schedule."
Fordele: "One of the crew member was really rude, she made a mistake went off on me and didn’t even apologize, she act like nothing happened, I tried reaching out to the airline and they never got back to me"
Ulemper: "Get what you get with discount airline, but booking, travel, arrival went without a glitch"
Fordele: "The crew seemed very nice."
Ulemper: "The flight could have been on time."
Fordele: "There was a good amount of room on the plane with comfortable seating."
Ulemper: "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."
Ulemper: "Very good flight and crew."
Ulemper: "We never got there"
Fordele: "we landed safely"
Ulemper: "need entertainment system. need complimentary drinks and snacks need comfortable seats"
Fordele: "Besætningen var flink og der var ok plads."
Ulemper: "Flyet var forsinket 1t og 5 min. Der kunne ikke købes mad - til trods for at der annonceres med mad. Der kunne kun købes snacks (nødder, chips osv)."
Ulemper: "We were standing in line to board gate 14 it read Barcelona and right as we went to start boarding it changed to a different flight. All of us were running from gate to gate and nobody would help us!!!!! That was TERRIBLE!!!!!!!! One person figured it no Help from your staff."
Fordele: "We made it to Barcelona."
Ulemper: "Vueling seems to be late very often. This 40 minute flight flight was over an hour late."
Ulemper: "The flight/boarding was terribly delayed but the attendant on board was good. It took a lot of time to come out too after we landed but the flight was smooth"
Fordele: "Vueling is a horrendous company, delayed flights - very bad organisation"
Fordele: "The person I was sitting next to."
Ulemper: "Everything. Horrible experience at Gatwick and witnessed one staff member being very condescending towards a guest and made her get off the plane for Vuelung’s mistake. Will never fly this airline again."
Fordele: "No comment"
Ulemper: "No coment"
Fordele: "Crew was nice and friendly"
Ulemper: "Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane."
Ulemper: "Didn’t take the flight"
Fordele: "Plane looks new and clean."
Ulemper: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Fordele: "The crew was fast, but grumpy."
Ulemper: "Vueling delays flights."
Ulemper: "Delayed over an hour and caused me to miss my connecting flight home."
Ulemper: "very easy checkibg, friendly at airport, snd same day reminder"
Fordele: "The flight was OK"
Ulemper: "It was delayed almost one hour."
Fordele: "The seats are good"
Ulemper: "They keep revising the plane departure time on their website/app but refused to announce changes in the terminal. Kayak sent me 10 updates about the scheduled departure. The airport had the initial one and no more"
Fordele: "We actually made it to Stuttgart."
Ulemper: "Delayed in the terminal many hours only to board the aircraft and delay again. My entire delay in Barcelona was longer than my scheduled travel for the day. Also, Vueling seats are too close together compared to all airlines I have flown on. My knees were against the seat ahead of me."
Fordele: "This was the first time I travel with Vueling and the crew was so nice! and the plane so clean! Loved it. Much better than LATAM for example that was my next flight."
Ulemper: "My bag took to long to get out I got a little scared it didn’t get to Barcelona, but everything was ok at the end so as an overall everything was perfect!"
Fordele: "Getting off the plane."
Ulemper: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."
Fordele: "Good aircraft and seats."
Ulemper: "Bad check-in by Vueling staff. They kept changing the time to check-in. At first the sign said "All Destinations" with no restriction on check-in. Nest, while we were in the line, they changed the sign to say you could only check-in 2 hours before the flight and then, when we got to the front of the line, they said it was 2 1/2 hours. Very rude in response to our questions."
Fordele: "on time arrival"
Ulemper: "Couldn't add baggage online with airline Kiwi.com/ Kayak couldn't add it either. Ended up paying 40 euro in manual check in -- too expensive compared to their web 19 euro cost.. they didn't allow me to add even 72 hours before. Not happy with cost and no service."
Ulemper: "Måtte vente 45 min. på bagage i CPH. Missede tog til Fyn"
Ulemper: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."
Ulemper: "Your staff was so unfriendly and treated us like some cattle. I have missed my connecting flight."
Fordele: "Flight in time, no waiting and well organice. At landing waiting time for gate was short."
Ulemper: "Boarding was messed up. Paying for priority boarding then having the gate open the boarding area to all passengers created some heated words, plus people pushing ahead for boarding."
Ulemper: "Flight delayed but not announced. Gate changed but not announced. Slow and painful boarding process."
Fordele: "The electronic check-in was breathtakingly simple but this airlines excels at optimal usage of available space - to the extreme discomfort of its clients. I am of average height and my flight was an exercise in pain endurance."
Ulemper: "Zero legroom"
Fordele: "Selph check"
Ulemper: "No clear signage at aireport barcelona"
Fordele: "staff, aircraft, service."
Fordele: "I arrived and received my luggage"
Ulemper: "The terminal was packed and no where to sit while waiting in a humid atmosphere. The plane was delayed 30 minute so this extended the uncomfortable wait time"
Fordele: "No tv or entertainment system which makes more sitting space. I like this."
Fordele: "Didn't experience anything spectacular."
Ulemper: "The delay of flight was unbelievable."
Fordele: "Delete and seating and a plane for two hours,when the flight was two hours,not tell the people was rwrong;sooner. Landing was scary,really poor. Bad experience,not recommended."
Ulemper: "After flight was booked they canceled our reservations."
Fordele: "Boarding was very quick and efficient and staff was friendly."
Ulemper: "It was a short flight so I understand why there was no beverage service, but would have been great to have waters passed out."
Ulemper: "I wanted to book with British Airlines only to find out it was booked with a low end poorly rated airline I cancelled the flight I bought trip insurance but BA will not get back to me about a refund. Was on the phone many times waiting for very long time only to get disconnected and left on hold Now but rate BA low low low"
Ulemper: "Delays. Poor boarding lost luggage"
Ulemper: "seats were really tight with little leg room. A long walk from security to the gate"
Fordele: "On time, friendly staff at the airport and on board."
Ulemper: "Too hot on the ground after boarding, waiting for so long and no one explain what's going on. Captain on tbe spesker was too loud."
Ulemper: "They overbooked the flight, had extremely rude staff, and we're not helpful at all. Will never fly with them again."
Ulemper: "The leg room is much too tight. The tall female flight attendant did not seem friendly at all.I watched her and she seemed annoyed at the older Muslim travelers. Her entire demeanor was sour and she did not smile."
Der var ikke på noget tidspunkt styr på at vi havde købt priority selv vi fulgtes med en handicappet. Hverken frem eller tilbage. Heller ikke når vi spurgte ind til det.
Alt for lidt information i forbindelse med boarding. Hvorfor man står og venter, hvor længe man skal vente, og når man er nået igennem boarding, hvorfor man så venter midt i en gang bag en låst dør i yderligere 20 minutter uden at vide hvor længe det skal stå på
Flyet var forsinket fra Birmingham. Hvis det havde været rettidigt havde bedømmelsen været bedre.
Det var en god flyvetur. Flyet var i god tid, og ankom til destinationen før tid.
Det er dejligt, at der er mere benplads. Trykket i kabine var godt, så man ikke fik ondt i ørerne ved landing. Eneste minus - der var meget varmt i flyet.
Besætningen var fantastisk når det kom til at få styr på bagage, men selve firmaet føles som en scam. Vi skulle betale 55 euro pr person fordi vi kom 2 minutter forsent til check in. Og begge vores afgange var en helv time forsinket. Hver gang man kiggede på sit boardingkort eller andet info på deres app bliver man bombet med advarsler om bagage størrelse, forsikringskøb, pladsvalg etc. Det føltes meget tungt og drænende som som rejsende.
Både turen til Barcelona samt turen fra Barcelona var forsinket, og årsagen var ukendt eller ikke forståelig, da purserne taler utydeligt.
Det var godt pris og kort tur
Fløj til tiden. Plads til håndbagagen i kabinen
fly var ok, men afgang fra virkelig snavset, snusket, graensende til ulaekker lufthavn
Fordele: "Shorter trip"
Ulemper: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Ulemper: "Poca informacion en el aeropuerto de Kopenhage."
Fordele: "Crew members were friendly."
Ulemper: "The long queue even if one had priority seating."
Fordele: "Some of the staff were nice"
Ulemper: "Flight was delayed four hours, and while that happens sometimes, what really upset me was the compete lack of help and competence from the staff. It seemed to me nobody knew what to do or what was going on. I tried to talk to three different desks and the cabin crew and nobody could help at all."
Fordele: "Horrible check in service. Offensive people."
Ulemper: "Badly delayed with no explanation. Never flying RyanAir again."
Ulemper: "Flyet var så forskinket at jeg mistede mit fly til København"
Fordele: "Late departure, easy checkin, waited 10-15 minutes after landing for ground crew to have stairs for us to exit plane."
Ulemper: "We paid a lot of money for priority to find out it was really cheap to purchase just before flying. It turns out most people buy priority so there really is no advantage. They lost our luggage and it took two weeks to retrieve."
Ulemper: "Terrible time checking in on line .Finally got some help but was told if I did not check in on line it would cost me another 55euros. :0("
Fordele: "Prisen. At vi landede planmæssigt."
Ulemper: "At gaten ligger i Finger F - man skal gå 10-15 min. At kabinetrolleys koster ekstra - med en masse administrativt bøvl til følge ved gaten = ekstra ventetid. At flyene er skrabet - der er intet net til opbevaring. At kabinepersonalet taler utroligt dårligt engelsk, så man ikke forstår, hvad der bliver sagt over højttaleren."
Ulemper: "Very cramped and hot in The plane."
Fordele: "Besætningen var søde."
Ulemper: "Flyet var meget forsinket. Vi havde prioritet, men blev gennet ud til at stå ude i den bidende kulde i 30 min og vente på at flyet fik læsset passagerer af. De kunne bare have holdt os inde indtil vi kunne boarde. Det var super nederen. Vi sad foran og kunne ikke få varmen pga alle de folk der skulle ind, som ikke kunne gå ind bagfra - det ville sige alle skulle igennem fronten og det tog også rigtig lang tid. Så alt i alt en dårlig oplevelse!"
Fordele: "That there was a possibility the plane crashed, so my flight would end earlier."
Fordele: "Vi kom frem..."
Ulemper: "Flyet var så forsinket at vi ikke nåede flyet til Budapest, vi er derfor strandet i Berlin til næste dag, vi har ikke noget sted at sove eller være og vi måtte bruge over dobbelt så mange penge på nye flybilletter. Derudover går det ud over vores uddannelse, for det er vores studietur I har ødelagt."
Fordele: "easy to check in with self-service check in and bag drop"
Ulemper: "seats are not particularly comfortable"
Ulemper: "Never got a heads up for boarding pass and baggage. I now know to pay $100.00 more when dealing with your competitors."
Ulemper: "It was our first trip with Ryanair and it is really low low cost, compared to Norvegian and other low cost airlines. Never again - first and last time...."
Ulemper: "Fly forsinket. Boarder folk med prioritet til at stå og vente i gangen. Flyet var end ikke landet endnu da vi begyndte boarding. Efter ca25 minutter blev vi lukket ud på pladsen til flyet men blev stoppet igen og stod der i godt 20 minutter inden vi kom ombord. Sammenlagt forsinket 1 time."
Ulemper: "Felt like it was a scam as I thought I was checked in with the printed out paperwork that said in big font that my checkin was completed. Then heard a fellow traveler on the plane that that's what you do. Then we heard a singer in the local pub sing about it which made me think I was not the only one. Bob Corbett"
Fordele: "The price is really the only positive thing I can say about this particular flight."
Ulemper: "The seats were tight and dirty. There was no entertainment what so ever. None of the refreshments were complimentary including tea and coffee. The crew did not create an atmosphere of hospitality (lots of audible gossip in the back of the plane). Finally, and this may have not been avoidable, but the landing was so hard that many of the passengers, including myself, experienced neck and back pain afterwards."
Fordele: "Boarding was ridiculous from both ends of plane with people from back end squeezing past people from front end to find their seats. They list my checked backpack on a flight from Amsterdam to Spain. It took 5 days to get it back. Crazy!"
Ulemper: "Everyone had backpacks that got checked for free. Why did I pay to check my luggage? Stupid."
Ulemper: "Der var ingen informationer om flyet var forsinket, så alle stod og var forvirret. Vi spurgte personalet omkring gaten men de havde ingen informstioner :-/"
Fordele: "Nice people. easy. Empty flight"
Ulemper: "I want free peanuts or cookies or something even free water please I paid a lot and I can't even get free peanuts?!"
Fordele: "But not in a great way! Seat was pretty comfortable. Flight arrived on time."
Ulemper: "It was a loud booze cruise flight from Dublin to Malaga. Very happy Irish holiday makers. it was loud but the passengers mostly were good sorts. The flight attendants were pretty rude--never excusing themselves or apologizing for pushing past people. The toilet in the front was disgusting. NO HaNDSOAP. Told attendant--no soap, she said. Very nasty situation. i think it will be my only Ryanair trip."
Fordele: "price, though am told that Easy Jet is just about as inexpensive - reminder - the only thing you get for the price is a ticket, the seat costs additional money! Everything else costs money, including water......on the bright side - it's not a pay toilet on the plane!"
Ulemper: "baggage weight limit--lower than all other airlines, no water, no food, waiting line to board (minimal at best seating), cramped seating on plane, extreme difficulty with online check in, really long walk through terminal with no water - places to buy or drinking fountains,"
Fordele: "Very comfortable ride and great inflight service"
Ulemper: "Poor organization during the boarding time."
Fordele: "Everything was very nice:"
Ulemper: "No thing for this flight, really."
Fordele: "Because Ryan air is a budget airline they have extremely strict restrictions regarding your boarding pass. One in the 21st century might think, ill download my pass online, or to my phone, or even a kiosk in the airport. Be aware few of these are actually feasible options for americans traveling within the EU and may cause you to miss your flight."
Fordele: "Price Ryanair app - inuitive and easy to use. Liked the app boarding pass - easy to read - good overview. Seats comfortable Breakfast deal was suffiecient - tasty. Arrived on time. Fa´s were pleasant"
Ulemper: "Gate agent at CPH did not direct us into the Prioritery Que. And it was not clearly marked. Had to stand in the rain on the steps to the aircraft waiting to get onboard. FA´s didnt have enough spare change on both flights and had to come by later to give me the due amount. Inflight announcements were not audible. The taped one´s were pretty bad. Wish they flew to Stansted or Southend - instead of Luton, which is a maze of corridors."
Fordele: "This company employs several rude employees which is unbelievable"
Ulemper: "It is unbelievable all of the "additional" fees that they conveniently forget to mention"
Fordele: "As expected for a low fare airline!"
Ulemper: "Not from Ryanair, but Copenaghen Airport is a disaster! More than 1.5hrs to pass the security checkpoints and once you get there you realize that only 50% of the checkpoints were opened in peak season."
Fordele: "Quick flight"
Ulemper: "The plane was very dirty. The seat was blown out, no passing at all. The landing was like a car crash. I find Ryan Air has pilots at that can't land the plane smoothly. Never once on all the flights I've taken with them. You get what you pay for, that's what everyone says, right."
Fordele: "Best to prepare for them being strict, but they were generous with us and let some things slide that were a few lbs over weight limit. We appreciated it, esp travelling with kids."
Ulemper: "Of course we missed having a movie, but for the price , not bad at all"
Ulemper: "i have to chick-in online or you will incur an airport check-in fee per passenger of €45/ £45 or local currency equivalent.."
Fordele: "Price is cheap. Staff is friendly"
Ulemper: "Departure delayed"
Ulemper: "We did not realize ahead of time that there was no meal included in the price of the reservation. Therefore we did not plan on not having anything to eat for a 5 hour international flight. I absolutely refuse to pay the listed prices for pre-boxed soggy or nasty tasting food. Also on the return flight there was a TV screen in front of us but we could not find a way to connect earphones to it - only a charging station. (Icelandair)"