Find billige fly fra København til Miami

Fordele: "Boarding and crew great!"
Ulemper: "Seats extremely narrow"

Fordele: "Amazing"
Ulemper: "Nothing really"

Ulemper: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Ulemper: "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."

Fordele: "Entertainment and helpful staff"
Ulemper: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"

Fordele: "such a big difference in size of aircraft, very comfortable and great crew."

Fordele: "Crew was very attentive...food selection was excellent"
Ulemper: "Nothing"

Fordele: "Speedy boarding and good locker space"
Ulemper: "Lack of room in seat especially with seat in front reclined."

Fordele: "Crew was generally nice and caring."
Ulemper: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Ulemper: "Squishy space and very late flight unfortunately"

Fordele: "Most of it was of a reasonable standard."
Ulemper: "Plane was full"

Fordele: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Ulemper: "USB socket on the entertainment on both flight out and return was broken."

Fordele: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Fordele: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Ulemper: "Seat was shockingly small, even for economy class. TV was poor quality."

Fordele: "Karl was amazing! So helpful and sweet!"
Ulemper: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Fordele: "Amazing and helpful crew. Great seat."

Fordele: "Not crowded. Crew was good."
Ulemper: "Not taking a bus to board the plane."

Ulemper: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Fordele: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."

Fordele: "The crew where awesome and catered to every need and requirement."
Ulemper: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Ulemper: "More leg room"

Fordele: "crew / cabin staff always seem very friendly and genuine and a willingness to help"

Fordele: "The crew was maybe average, that was still the best point."
Ulemper: "Extremely tight space. The food was almost inedible. Awful."

Fordele: "Crew were wonderful when I was nauseous from turbulence"

Ulemper: "Getting home 5 hrs later than planned"

Fordele: "Top crew very friendly and professional"
Ulemper: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"

Fordele: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Ulemper: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Fordele: "Food was very good"
Ulemper: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Fordele: "Great attentive service, good food and in-flight entertainment"

Fordele: "Limited numbers in the top deck, silence, service and deplaning first."
Ulemper: "Food has to much of an asian slant."

Fordele: "Everything except the food"
Ulemper: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Fordele: "Sharp good atention in counter"

Fordele: "A smoothtrip run by great staff."
Ulemper: "Thé food was rather stodgy overall."

Fordele: "The flight felt so short, service was amazing, food was good. Great overall experience."

Fordele: "Crew was amazing and we got fed so often. The movie choices were good."
Ulemper: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"

Ulemper: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Fordele: "Top glass airline"
Ulemper: "I lake food and good service crew"

Ulemper: "The flight change the gate number immediately so I missed my flight"

Fordele: "Staff on this flight were excellent"

Fordele: "We paid extra for exit row seats so we had good leg space"
Ulemper: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Fordele: "The cabin crew were excellent!"
Ulemper: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Ulemper: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Fordele: "Fast boarding and nice staff. Food selection was ok"
Ulemper: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Fordele: "Crew were great. EconomyX is a wonderful seating set up"
Ulemper: "Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor."

Ulemper: "Older media entertainment screen with hard to use touch interface."

Fordele: "Complimentary newspaper Food service"
Ulemper: "Overhead reading light"

Fordele: "Food and service was ok"
Ulemper: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Ulemper: "It was terribly late. No one had a clue on when flight would depart."

Fordele: "Nice airline, great crew and service."
Ulemper: "Leg room and space was great but the seats could use some more cushion."

Fordele: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Ulemper: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

Fordele: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
Ulemper: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."

Fordele: "This was superlative in every way...."
Ulemper: "I liked everything."

Fordele: "Price of ticket Clean bathrooms"
Ulemper: "I was sitting next to toddlers, who were crying and hyper. I think they should assign special section for parents with kids under 5. Felt sick after dinner with aubergine rice and mince meat. Food was not optimum quality. Crew was good but some could smile some more! Seats were stained and old, but reasonably comfy."

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Fordele: "Flight time Prices Service"

Ulemper: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."

Fordele: "Food's always good and the staff friendly"
Ulemper: "The sound on the entertainment system is not good...it used to be good but not anymore"

Fordele: "Service, timing"
Ulemper: "Didnt love the food ..."

Fordele: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Fordele: "The seats in economy were very comfortable, food was excellent, crew was friendly and accommodating, entertainment selection was excellent, and I really appreciated the small care packages handed out (with lip balm, slippers, toothbrush/paste, socks, and eye cover)."
Ulemper: "About 8 hours into the flight the restrooms became very, VERY unclean--urine on the floors, sinks clogged, smelled terrible. More restroom maintenance was needed throughout this long flight. I thought this airline was the nicest I have been on save this one issue. It would be great if Turkish Airlines could resolve it in the future! Additionally the boarding process in Istanbul was like herding cattle. People weren't seated according to boarding group and it was absolute mayhem--no single file line, people shoving past one another to get seated first on the same plane."

Fordele: "All was great. I love this company"
Ulemper: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"

Ulemper: "I didn't really like anything."

Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"

Fordele: "Great Food, adequate seating, helpful staff, efficient boarding"
Ulemper: "The airplane was a really warm temperature when we boarded."

Fordele: "The space was incredible had enough leg room, the food was delicious, the amenities like the movies and music and games made the flight feel a lot quicker loved this air line!!!!"
Ulemper: "The bathroom needed a little more maitence that's all!!"

Fordele: "Very good service, nice food, comfortable plane, Wi-Fi available"

Fordele: "Food and entertainment are great"
Ulemper: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."

Fordele: "Good food on board, TV is in every seat and USB plug to charge."
Ulemper: "Crew is okay. Does not really pay attention by the end of the flight. flight from Miami to Istanbul is very long - 11+ hours"

Ulemper: "The plane was half empty yet they say everyone uncomfortable towards the front."

Fordele: "I like Turkish Airlines. The flight was good. I thougt only food was somewhat not as good as usual. I flew with TA many times and the food offerings always had stood out from other air companies. In general it was great flight."

Fordele: "Good seats, good food, and good entertainment options. I liked how many things were include for the price, such as headphones, blanket, and pillow. Also, one seat in our row was empty and that gave us a bit more room."
Ulemper: "Boarding was slow, and my baggage never made it to my final destination from connector"

Fordele: "I have flown with all big airlines including Lufthansa, BA, Delta, American and others. This flight was by far the best experience I had. They have lovely serving crew so no one actually hesitates to ask or want something. They have helped me and my two toddlers along with 3 other similar families of an incredible amount to make sure they are all comfortable. No wonder that received the best airline of europe award for several years in a row...There was only a 20 minutes delay during take-off and we still arrived home a bit early... Very smooth flight, one that I still cant believe I had with my 2 toddlers. Strongly recommended."

Fordele: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Ulemper: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."

Ulemper: "Food took up too much tray space and crew did not clear trays promptly. Messages from pilot were inaudible. We went through more than four security checks and we were only transferring planes in Istanbul. Terminal was short on places to sit and had excessive duty free shopping. Walks in terminal went on for miles. With the flight gate only posted 35 minutes ahead of departure, this was a problem."

Fordele: "Again, the crew did a good job helping me recover from the terrible on ground experience. Great food!"
Ulemper: "Again, the check-in process was remarkably, out of this world terrible! Even for business class!"

Fordele: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Ulemper: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

Fordele: "Same as above."

Ulemper: "I have 4 lost baggages, didn't arrived Miami"

Fordele: "Punctuallity"

Fordele: "The desk personnels from the Philippines (flight from Phils to Istanbul) were very accommodating when I requested if the plane was not full that I could be seated on an area where the other seat was not occupied. Very professional with smiling faces."
Ulemper: "So now, this would be the opposite (big time), this lady personnel on the desk (flight from Istanbul to Miami), when I asked her for the same request, she did not even look on the computer and quickly stated that the plane was full. I travel a lot so I just know that this person was lying and sure enough when everyone boarded, they were empty seats. I should have gotten her name because she was just plane lazy and unprofessional, it showed that she did not like her job. I paid an expensive Turkish plane ticket, so I deserve that courtesy and I would fully understand anyway if there were no seats at all but please don't even take your costumers like a fool."

Fordele: "Worst flight ever. Please enforce conduct code."
Ulemper: "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."

Fordele: "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
Ulemper: "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."

Fordele: "Service with a smile and very professional. Love the quality of food and entertainment on board."
Ulemper: "Last minute changes of aircraft that suddenly make what one thought to be an aisle seat a middle seat! Very annoying."

Fordele: "God overall"
Ulemper: "Your food is terrible!!"

Fordele: "Cabin was clean. Food and drink was OK"
Ulemper: "No AC while passengers on board waiting for take off. It lasted about half an hour. people were forced to use airline magazines as fans. No TV news or sport to watch Toilet was not clean. My seat can recline easily without pushing the recline bottom. This was a connection flight. Passengers had to go through 4 check points. Too much redundant. At the last check point, 4 gates shared the same check point. We saw a line but no sign for it. So we went to the front to find out what the line was for and went back to join the line for security check. There were people who did the same thing but tried to cut in the line right at the check point, creating chaos."

Fordele: "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."

Fordele: "Crew and food were great."
Ulemper: "Seats handles were too low--could never sit fully upright and rest my arms. Not a comfortable flight."

Ulemper: "Horrible food"

Ulemper: "Called to change date. Thy did not take credit card payment over the phone for a stupid reason. Asked me to go to a thy office no later than 10.30 am the next day. Every airline grabs the money, these "very smart" thy admin has developed rules to make passengers' life's inconvenient. Highly not recommended. Lousy airline. Broke my luggage on top of this on my flight from Miami to Istanbul. NOT recommended. Refrain from even suggesting thy to your customers. You have a good name."

Fordele: "awesome services and food"
Ulemper: "food services time"

Fordele: "Venligt og hjælpsomt personale. Håndterede det rigtigt fint da en medpassager fik et ildebefindende og måtte have lægehjælp."
Ulemper: "Luftkvalitet var dårlig og temperaturen alt for høj. Benpladsen ved mit sæde var ringe - der sad en sort boks til begge sider som tog en del af pladsen"

Fordele: "That the flight was at most half full. This made it possible to stretch out along a row of three seats to sleep.The cabin crew were very attentive."
Ulemper: "The seats were comfortable, but very difficult to adjust. Leg room was minimal"

Fordele: "same as above with fligt from Mumbai to Miamis"
Ulemper: "same as the return flight.Did not like the food"

Fordele: "On one of the flights I had no one next to me, so I could be more comfortable. I feel great when that happens. Also, the food is always great and the staff very friendly. You are my favourite airline. Lizzie"

Fordele: "very comfortable seats, flights on time, and good service/food.. enough empty space to sleep laying down if needed."

Fordele: "Foods and the staffs attitude"

Fordele: "Down to earth staff Great food Helpful staff"
Ulemper: "Entertainment system"

Fordele: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Ulemper: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Fordele: "Most of the part."
Ulemper: "Did not get requested wheelchair in Istambul. Was forded to look for directions on her own. Disappointing. Will give another chance on the way back."

Fordele: "Boarding was crazy and confusing. Ground crew poor communication and rude"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."

Fordele: "The crew was great with kids. Very friendly and helpful."

Fordele: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Ulemper: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Fordele: "The crew were really friendly and made sure we were looked after."

Fordele: "Boarding was quick and good"

Fordele: "The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids."
Ulemper: "Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk"

Ulemper: "Seat I had was terrible .. not comfortable"

Fordele: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Ulemper: "Ground staff poor customer service"

Ulemper: "No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs"

Ulemper: "Everything"

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Ulemper: "Mediocre sandwich"

Fordele: "Food was good and crew were helpful."
Ulemper: "Seat could have been comfier!"

Ulemper: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Ulemper: "Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful."

Fordele: "Cheerful and very helpful"
Ulemper: "The food could be better"

Ulemper: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Fordele: "Great amount of legroom, snack given even though < 1hr flight"

Fordele: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Ulemper: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Fordele: "You can charge your phone on the flight. Got snacks on each flights"
Ulemper: "the food options"

Ulemper: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Lufthansa take great care of their passengers, always"
Ulemper: "Poor gliding in and rough landing"

Fordele: "Evrything"
Ulemper: "Nothing"

Fordele: "Service and hospitality. On dot service with no major delays."

Fordele: "Staff were very nice. Flight arrived on time."
Ulemper: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Fordele: "great over all experiance. Don't let the other negative reviews put you off"

Fordele: "The meals were very good!"

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Fordele: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."

Fordele: "Stuttgart to Frankfurt was good.. ."
Ulemper: "None"

Ulemper: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Fordele: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Ulemper: "Seats were a little uncomfortable but outside that not much I can fault the airline for."

Ulemper: "Quite satisfiedoverall"

Ulemper: "Absolutely perfect."

Fordele: "Good variety of on-board entertainment"
Ulemper: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Ulemper: "Was delayed which caused us to miss our connecting flight"

Fordele: "The flight itself was on time, the food was basic, just like drink."
Ulemper: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."

Fordele: "Everything was on time, the service was very nice as well. No problems at all."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "Smooth process. Regular updates."
Ulemper: "Late departure."

Ulemper: "Incorrect advice from check in staff at Dublin re transit visa requirements"

Fordele: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Ulemper: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Fordele: "Good connection time and easy to get through security"
Ulemper: "Passports had to be checked and it delayed boarding. Everyone was frustrated"

Fordele: "Online check in worked well through app."
Ulemper: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."

Fordele: "The boarding process was very fast and smooth"
Ulemper: "The seating space is very tight, more space is needed specially for tall people."

Ulemper: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Fordele: "Professional crew. Good simple check in."
Ulemper: "Nothing."

Fordele: "Pleasant crew. Appropriate and efficiently served snack."
Ulemper: "Boarding and disembarkation were slow."

Fordele: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Ulemper: "Flight was delayed, had to run to my next connection flight."

Fordele: "The seat was a little uncomfortable but the crew were amazing."

Fordele: "The entertainment was amazing"
Ulemper: "The seats were a bit hard"

Ulemper: "Delays, took my hand luggage into the hold,"

Fordele: "Awful"
Ulemper: "Everything"

Fordele: "Nice aircraft"
Ulemper: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Fordele: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Ulemper: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Fordele: "quick/efficient boarding - good staff - good food - easy flight !"
Ulemper: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Fordele: "Helpful and kind crew"
Ulemper: "I wish there was WiFi"

Fordele: "The crew were really helpful with people who had tight connections because of the delayed flight"
Ulemper: "I wish they had WiFi"

Fordele: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Ulemper: "The earphones could have worked!"

Fordele: "great crew and comfortable flight."
Ulemper: "sceens in the plane to show map and direction of travel"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Ulemper: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Fordele: "They considered my reguest of vegiterian food."
Ulemper: "I have no complaints."

Ulemper: "Not enough leg room"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Fordele: "Very friendly onboard personnel - I really had kind of homy feeling."

Fordele: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Ulemper: "Not happy to pay extra money for my case"

Fordele: "Comfortable and well laid out seat area"
Ulemper: "Food was a little substandard for business class"

Fordele: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Fordele: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Ulemper: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Fordele: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Ulemper: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Fordele: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Ulemper: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Fordele: "We got a meal for a 1h flight only"
Ulemper: "No entertainment but normal for this type of flight"

Fordele: "Sandwich was incredibly tasty (although not much filling)"
Ulemper: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Fordele: "Fabulous trip with friendly, helpful staff"
Ulemper: "Nothing"

Fordele: "Cabin crew were very professional."
Ulemper: "Aircraft returned to gate due to fault and was delayed for 45 min."

Fordele: "The aircraft was clean"
Ulemper: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Fordele: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Ulemper: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Fordele: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Ulemper: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Fordele: "Consistently high standards"
Ulemper: "Nothing"

Fordele: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Ulemper: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Fordele: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Ulemper: "The amount of extras you have to click no to while checking in online."

Fordele: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Fordele: "Everything. A truly faultless experience!"
Ulemper: "Nothing"

Ulemper: "Dutch sub titels would be nice."

Ulemper: "I don’t like the limited choice of drinks on these short KLM flights."

Fordele: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Fordele: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Ulemper: "Nothing to be honest . All positive."

Fordele: "was very quick"

Fordele: "Very little if any."
Ulemper: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Fordele: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Fordele: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Ulemper: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Ulemper: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Ulemper: "food"

Fordele: "The crew and the food were great!"
Ulemper: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Ulemper: "Delayed"

Ulemper: "Delayed"

Ulemper: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Ulemper: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Fordele: "Everything! The service was exceptional!"

Fordele: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Ulemper: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Ulemper: "More options for gluten free food. Always get the same dish"

Fordele: "Good crew, as usual with Air France."
Ulemper: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Fordele: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Fordele: "Air France has the best crews! They really go the extra mile."
Ulemper: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Fordele: "Very little"
Ulemper: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Ulemper: "Not much legroom."

Fordele: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Ulemper: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Fordele: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."

Ulemper: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Fordele: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Ulemper: "I just expected better toilet bag for business but what was given out was just basic."

Fordele: "Nothing"
Ulemper: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Fordele: "Crew were pleasant most of the time"
Ulemper: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Fordele: "Nithing"
Ulemper: "They were unfreindly and rude."

Fordele: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Ulemper: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Fordele: "Nothing."
Ulemper: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Fordele: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Fordele: "Service was great, flight was on time and I really enjoyed everything"
Ulemper: "Little turbulence but overall it comes as usual so it was worth the flight"

Fordele: "The airbus 380 was great and the staff very nice"
Ulemper: "Too mych bad smells after a few hours"

Fordele: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Ulemper: "Only 1 bathroom (toilet) for all of first class"

Fordele: "Short & easy flight"
Ulemper: "All ok"

Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Fordele: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Ulemper: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Fordele: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Fordele: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Fordele: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Ulemper: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Fordele: "Boarding was very efficient"
Ulemper: "Losing my luggage after checking it at the gate when volunteers were needed."

Fordele: "The flight crew and flights itself were great."
Ulemper: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Ulemper: "Too crowded"

Fordele: "A short flight but attendants served us a snack and water with a smile."
Ulemper: "No business class"

Fordele: "Fly til tiden"
Ulemper: "Mindre end 15 cm til sædet foran. (og ja, jeg målte) HELT uacceptabelt. Ikke engang plads til at mase min håndbaggage (en helt almindelig computertaske) ned i hullet."

Fordele: "Excellent choice of movies. Great service. Friendly crew."
Ulemper: "I requested a lacto-ovo vegetarian meal, which I received. However, it appears the meal was also vegan. Normally, that would be okay except one of the two standard meal choices was also vegetarian and seemed much better. Since I had selected lacto-ovo vegetarian, it seems I was not allowed to select the standard vegetarian option. Hard not to have cheese on an Air France flight - just saying :-)"

Fordele: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Ulemper: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."

Fordele: "Kind, courteous, attentive crew. Smooth flight."

Fordele: "The crew was friendly."
Ulemper: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Fordele: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Fordele: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Ulemper: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."