Daglig rengøring, installation af HEPA-filtre i kabinen på fly fra København til Nordamerika
|november||Bedste tidspunkt at undgå myldretid med et gennemsnitlig 6% fald i prisen.|
|juli||Mest populære tid at flyve på med en gennemsnitlig 26% stigning i prisen.|
Gennemsnitspris på returrejse
|2.944 kr.||(gennemsnitlig pris i løbet af de sidste to uger)|
Godt tilbud på returrejse
|1.713 kr.||eller mindre|
Godt tilbud på enkeltrejse
|1.325 kr.||eller mindre|
SAS afstår fra deres ændrings- og afbestillingsgebyrer på fly fra København til Nordamerika. Dobbelttjek reglerne på bestillingssitet.
Den billigste billet til Nordamerika fra København, som er blevet fundet i de seneste 72 timer, kostede 1.348 kr. enkelt og 2.396 kr. retur. Den mest populære rute er fra København Kastrup til New York John F Kennedy, og den billigste flybillet retur, der er blevet fundet inden for de seneste 72 timer på denne rute, kostede 1.476 kr..
SAS flyver oftest til New York John F Kennedy fra København Kastrup. Generelt flyver Aegean Airlines, Air Canada og Etihad Airways mest til Nordamerika.
KAYAK er en rejsesøgemaskine. Det betyder, at vi leder på hele nettet for at finde så gode priser som muligt til vores brugere. De 2 milliarder flyforespørgsler, som vi behandler årligt, gør det muligt for os at vise et bredt udvalg af priser og muligheder på fly til Nordamerika.
KAYAKs værktøj Prisprognose anvender historiske data til at forudse, om det er sandsynligt, at prisen for et fly til Nordamerika ændrer sig inden for 7 dage, så du som rejsende ved, om du skal vente eller booke nu.
KAYAK Mix giver dig mulighed for at kombinere enkeltbilletter og derved spare penge i forhold til en traditionel returbillet. Du kan flyve til Nordamerika med ét flyselskab og tilbage med et andet.
Nogle gange er rejsedatoerne ikke helt fasttømret. Hvis du har mulighed for at være fleksibel, kan de fleksible datoer vise dig alle mulighederne for at flyve til Nordamerika i op til 3 dage før/efter dine foretrukne datoer. Du kan derefter vælge de fly, der passer dig bedst.
Score baseret på KAYAK brugeranmeldelser
Fordele: "Short layover"
Ulemper: "No fee for luggage"
Fordele: "The particular flight attendant serving our area seemed rude."
Fordele: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Ulemper: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"
Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"
Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"
Ulemper: "The in-flight snack - choice of two disappointing sandwiches."
Ulemper: "People in economy who have no common sense and put their seat all the way back into the personal space of the person sitting behind them. They should not be able to recline that far. If they need that much room take first class."
Ulemper: "Maden er kedelig og der var ingen valgmuligheder."
Fordele: "Prior flight from Zagreb to Munich was delayed 1 hour due to inclement weather - not the airline's fault. However although I made my connecting flight, my suitcase didn't. I'm writing this the next day & waiting for my suitcase to be delivered."
Ulemper: "There was no announcement about the delay & the reason why. We found out by reading the board. The passengers found out from each other what caused the delay. Passengers would experience less anxiety if they were informed what's going on."
Fordele: "Crew was excellent."
Fordele: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"
Ulemper: "There was no information from Lufthanza. There were no lanes. There was no one at the check in desks. There was no crowd control. There was no triage. I was bloody chaos. I arrived 3 hours and 40 minutes in advance of the flight and traveled only 25 feet toward the check in desk in over 5 hours. When we went to the information desk, we were told that the flight would wait for the passengers to be processed...but we never were and the flight took off only 35 minutes later than scheduled. it was the worst flying experience I have had in over 50 years!"
Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"
Fordele: "Speed of boarding and de-planing. They are very efficient with staying on schedule, which is important. No one likes hanging around in airports or on planes. Also, my server ran and got me a special request of wine after meal when the choice was Bailey's or Sherry. That was kind of her."
Ulemper: "The announcements are frequent, slow and long. The food was alot of carbs. Nothing was bad, I just got a terrible headache and swollen ankles. Not the airline's fault, but it was hard to enjoy the last flight for these reasons. Also, water poured ahead of time on trays on 2 occasions instead of seeing them pour it. I was sitting next to a coughing sick person so I wanted to cover my beverages and food as soon as possible. My sound on video didn't work all the time. It kept cutting off. Tried my husband's headphones, but didn't help."
Fordele: "Very well organized."
Ulemper: "Not Lufthansa but United."
Fordele: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Ulemper: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."
Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"
Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"
Fordele: "On time good entertainment"
Ulemper: "The seats were horrible"
Fordele: "I can’t say enough about the Lufthansa staff- we ran to our gate because our connecting flight was late, and we were greeted by a warm and smiling face who said “It’s alright, don’t run, take your time, we’re waiting for you.” Onboard the crew was phenomenal- Every. Single. One. I have always felt as a burden to crew if I asked for extra water or an extra blanket- not on this flight, not with this crew. They came around multiple times per hour during an 8hr and 20min flight, offering various beverages and checking on everyone. I can’t thank them enough for how caring they were to everyone on board. The captain as well was very professional and had a kind spirit when he spoke. Best experience I’ve ever had- (and I travel multiple times per year!)"
Fordele: "The crew was fantastic and very kind the entire flight."
Ulemper: "We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage."
Fordele: "Its easy to switch planes. If u have connecting flight . Good entertainment. Good crew"
Ulemper: "The food is horrble and leg space"
Fordele: "everything - especially the way they treat their customers."
Fordele: "Same as above."
Ulemper: "Same as above."
Fordele: "No complaints - quick flight."
Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Fordele: "The staff was helpful and courteous"
Fordele: "Very friendly crew, comfortable seats & leg room, decent food."
Ulemper: "Crew could have offered more beverages during the flight. Too many crying, screaming and misbehaving kids (not the crews fault) but parents should have managed this behaviour. I fly often, and have never experienced anything like this - to this extent on one flight."
Fordele: "Efficient and pleasant service."
Fordele: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Ulemper: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"
Fordele: "the seats are comfortable, food is good and service is better than most"
Ulemper: "That it took a while to get on plane because of security but thats how it goes"
Fordele: "Very nice staff, lovely meal with wine and beer included. Overall experience very nice!"
Ulemper: "We were late about 30 minutes at boarding. Late to connecting flight but didn't miss it!"
Fordele: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Ulemper: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."
Fordele: "Nicest crew ever"
Ulemper: "Boarding ground crew was a bit arrogant"
Fordele: "Flight was late landing then delayed on the ground at EWR"
Fordele: "Comfortable, timely and pleasant overall."
Fordele: "Crew was friendly"
Ulemper: "Flight delayed by over 3 hours, inflight entertainment did not work"
Fordele: "The most professional and helpful crew"
Ulemper: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."
Fordele: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."
Fordele: "Crew was nice"
Ulemper: "Flight was delayed which caused us to miss our next flight. This was a huge inconvenience. When we were in line to get our hotel they did not help the people who were first in line. We were in the middle of the line, but got everything organized for us LAST."
Ulemper: "Food was salty, couldn't eat it. No replacement available Luggage disembarkment took forever"
Fordele: "everything from the boarding and check-in process to in flight comfort."
Ulemper: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Ulemper: "My seat (33A) was would not recline. I alerted the stewardess early on, she called a male colleague, both smiled and reassured me that they will deal with it later on. The uncomfortable seat became even more cramped as at the end of the dinner service the passenger ahead reclined his seat. I tried to catch the attention of the cabin crew - in vain. On disembarkation I saw the stewardess and reminded her of her promise of help . She sweetly wished me a "pleasant weekend". The cabin crew did not seem to care much over the discomfort of an elderly traveler in economy class."
Fordele: "- Right before boarding, a fantastic agent helped us move seats, and was extremely kind. - Food is not bad - Crew was very nice."
Ulemper: "- We cannot choose our seats online! You would expect that if you are flying from Germany to the US, they would allow you to do that. - My husband and I booked the flight together, and were assigned two separate seats, with 20 rows of distance! - Our video monitors were frozen mid-flight...."
Fordele: "Meal served was very good and refreshments were offered often. Good choice of movies and viewing options"
Ulemper: "Seats space is a bit crowded"
Ulemper: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"
Fordele: "Crew efficient and friendly."
Ulemper: "For tall people there are few comfortable flights"
Fordele: "The crew ok. Seats not comfortable"
Ulemper: "Serve snacks at least on trans-atlantic flights."
Fordele: "No food served in economy on a transatlantic flight!! Who even knew that was possible? Surly flight attendants."
Ulemper: "See previous reply"
Fordele: "Clean plane. Decent movie/TV selections on-board."
Ulemper: "Stewardesses were not very friendly and snapped at passengers a couple of times."
Fordele: "The movie selection was good"
Ulemper: "Boarding could've been more organized. On a 6+ hour flight, a snack should be offered (gratis), and of course, there needs to be more leg room and more comfortable seats."
Fordele: "Crew member were okay. Seat were not confer table"
Ulemper: "Would have been nice to serve some food since it was 5 hrs flight and good thing it has TV entertainment but the seat were so old and not comfortable. No ear phone or had to buy to use TV, i personally felt that they were just trying to make money in lit lit thing."
Fordele: "I got home. Basic ok flight in today's no frills world."
Ulemper: "Rekjavik for a transit point has a pleasing aesthetic but is poorly designed for the number of passengers going through it. The flight was late so we had to hoof it, then wait as the next flight was late. Not sure Icelandair really has it down. But we made it."
Fordele: "The crew did the best they could."
Ulemper: "The seats were very tight. Not easy to make yourself comfortable. Too much aircondition, very cold."
Fordele: "Same as before"
Ulemper: "Same as previously stated"
Fordele: "The crew were helpful and kind."
Ulemper: "I think over-all is good and there is no need to change you do."
Fordele: "ease of boarding, friendly crew"
Ulemper: "the plane was warm the entire 5hr 55min flight, no snacks included"
Fordele: "You’re going for no frills. Competitive pricing maybe but consider baggage situation first. We went transatlantic and paid for a bag using economy light fare to make it work. Only needed one checked bag. Kids even in economy light get a free meal - though none are heated. Cabin is ok. Flight attendants were nice. even asked another passenger to move so I could have a seat for my lo infant even though I hadn’t paid for a seat for him. There was space of the flight so I didn’t feel badly about this. WiFi was affordae and generally reliable. I had a turkey pretzel bread wedge that was tasty."
Ulemper: "Witnessed many customers checking in who thought a bag was included. Entertainment is ok but screens have limited kid activities. Each leg of my flight took off 15-20 min late easily. Overall this wasn’t bad as it was made up in-air. Except one layover was only an hour, And cut it a bit close clearing passport control and traveling with two kids. No time to even see Kaflavik or pick up food or drinks. We ran to the final boarding call after clearing passport control. Also not good was that they don’t offer gate check on strollers. On a departure, you can use your stroller all the way up to the gate, but you get it back with any checked baggage at baggage claim, so you won’t have a stroller for layovers in Keflavík or clearing customs on either end. That was a pain. Strollers came up after all baggage. Not good for traveling families. Kids should be first especially after a 6 hour flight which was probably a second leg."
Fordele: "Good movies/tv and awesome sandwich. Loved the extra legroom, too!"
Ulemper: "No organization for how to line up to board. Got through a line, went to another waiting area, and than another line to the plane."
Ulemper: "The booking was too tight. We BARELY made our flight to Minneapolis and the airport in Rehkjavik is way too small for the number of flights coming in at the same time. We were in a winding, snakelike line for security that went on forever and then when we got through, the lines for the gates were mixed up, without proper seating areas and separation. People were in the wrong lines because it was too crowded to see where we should be. This is a POORLY run airport that needs significant expansion and improvement."
Ulemper: "Too cramped for an 8 hour flight! Will never fly Icelandic again!!!"
Fordele: "Movie selection was good."
Ulemper: "I am an adult, the staff patronized me and tried to give me a box of food multiple times that specifically says it is for people ages 2 to 11 years of age. They did not do this to any other passengers. Also when I ordered and paid for my food certain items were missing (I believe because I told them I was upset that they thought I was under 11 years of age) when I am more than double that age. It also took ages to get on the plane and there were delays when trying to land as well. The staff needs to also learn better english and other languages besides icelandic."
Fordele: "Aircraft clean"
Ulemper: "They land you on tarmac and you have the board a bus to come to the terminal. This is a challenge because the temperature in Reykjavik ranges 40-50F and rains frequently. Challenging for passengers who are not in tip top physical shape,have arthritis , have balance problem ,are older etc. We are talking about people who don't need a wheelchair and can manage well at other airports. No information from crew about what what to expect on landing and about connections. Flight was late and it caused us a lot of stress. Airport not friendly and no information about immigration etc, Only people who are very fit should consider this flight with a transfer at Reykjavik No food served. The steward serving our section was friendly"
Fordele: "I was so tired during my day flight that I put on my eye mask and neck pillow and went to sleep. A flight attendant was thoughtful enough to put a blanket on me, which I appreciated as it was quite cold."
Fordele: "Cost was good. We doubt we'll fly Icelandia again because of the poor service and the unprepared state of affairs in Reykjavik."
Ulemper: "The boarding on a connection in Reykjavic was the worst I've ever seen in my thousand flights. Customers were very upset wanted to break through the longest boarding line they'd ever seen. I was somewhat concerned for the potential of the passengers getting out of order. Safety became an issue as passengers began threatening to bust the line. "But, our flight leaves in 10 min." was heard again and again as we slowly meandered toward our plane for which we were over 30 min. late. Planes in Reykjavik were held up, though there was no weather problem, because of an overwhelming number of passengers trying to board their connecrtion. We were told this is common. On an eight hour flight we had little food available for purchase. After delivering the food we waited about an hour before the attendants came through to pick up the paper and boxes remaining from the food."
Fordele: "The price of the flight."
Ulemper: "A 2 hour layover turned into a 6 hr layover. Delays were announced 30 minutes at a time. They are flying so many flights thru Reykjavik that there isn't room for all the people. The weather was perfect, but a number of flights were delayed for various reasons. People were lined up everywhere, there isn't enough gate space, people just fill the hallways. The cafeteria ran out of bread for sandwiches given so many people needed to eat during the delays. In the future, I will look to avoid IcelandicAir flights thru Reykjavik despite the attractive price. They haven't scaled the airport to handle the traffic they are bringing in."
Fordele: "The seats are wide with plenty of leg room. The crew is lovely and come around offering water many times throughout the flight (no food is included though)."
Ulemper: "The boarding process was very long In Iceland. They asked us to line up about 15 minutes before they started checking boarding passes Then, they made you wait for an extra ten minutes until they opened the doors to get on the bus, which was parked outside the door the entire time. Once we got on the bus we had to wait another ten minutes until it pulled away from the gate. Took about 35-40 mins from the time we got in line until we sat down in our plane seats. My friend’s tv screen stopped working after 15 minutes so we had to share mine for the rest of the 6 hours."
Ulemper: "My entertainment system stopped working 1/2 way through the flight and there was very little leg room that caused back pain"
Ulemper: "Wait with boarding until the plane is ready"
Fordele: "I'm glad they had options to buy food"
Ulemper: "When you are flying that long and internationally there should be snacks available for free. I was not impressed that nothing was offered without spending money."
Fordele: "Let’s just hope that you could runI like the fact that the airport was small, because if it was any bigger out of missed my flight"
Ulemper: "I did not like the fact that that where bus was too fast couple of people almost fell also the stairs to get in the airplane were very slippery"
Fordele: "It was a smooth flight and the crew were quite attentive."
Ulemper: "I didn't like the confusion of boarding. We stood in a long line for quite a while before boarding began. There were three other lines going to other destinations, which made it confusing and packed with people. Check in was a little stressful as well. Due to a belt malfunction, we had to wait in line for a long time without any information. Once we were able to check our bags, my husband's bag was declined. We had to wait in another line before finally getting the go ahead to go to customs. For the amount of money I paid, I thought a snack would have been provided."
Ulemper: "This was the worst flight I have been on. It was delayed by two and a half hours - because of a mechanical problem we had to switch planes. Don't they do a check before they board people? They only offered beverages one time in a 6 hour flight. There was no food which is appalling for an International flight. The worse thing is that when I booked my ticket it said one meal will be provided. But there was none. The choice of food for purchase was poor. I will never use Icelandair again. And I will discourage my colleagues using it too, who, like me, travel to conferences regularly."
Fordele: "There was entertainment and free water (unlike Wow airlines)"
Ulemper: "The last bite of my oatmeal included a rock, it looked like quartz."
Ulemper: "The flight was fine, but it took over an hour to obtain our luggage! Was probably an issue with Newark airport staff, not Icelandair. No idea what the problem was, except that an announcement was made about 45 minutes after debarking that the delay was "weather-related". Huh?? They can't remove luggage from a plane in the rain? I would gladly have gone on the tarmack in my raingear to retrieve my bag rather than wait over an hour. We had a family member waiting for us for 2 hours!"
Fordele: "Once on board, the flight was fine."
Ulemper: "Packed airport made boarding difficult and prolonged. Didn’t have the personnel to handle boarding a full flight."
Fordele: "Loved that the plane was on the emptier side and we had the luxury to spread out. I also appreciated the great selection of movies and audiobooks, along with fantastic informational and promotional material about Iceland! I watched a beautiful Icelandic film (Heartstone?) and listened to an audiobook about Viking history, then concluded the flight with an episode of Planet Earth. We also loved getting a bottle of Iceland water as we were boarding the flight!"
Ulemper: "Mainly, I was unhappy that the plane was nearly 40 minutes late arriving in Newark, which resulted in us missing our bus home. The "gate" in Iceland was also extremely chaotic— it seemed as though the airport was not big enough to handle all the flights."
Ulemper: "Airport in Iceland cannot accommodate the number of passengers that fly through there. Long lines, no seats, standing for hours. I won't fly Icelandic air through Rejikyvik again. Also the plane departing from IAD to Iceland was old and uncomfortable. Overall, I feel that I had to run the gauntlet of discomfort and tedium before I could actually enjoy my trip----as if the suffering was part of the package. This airport impacts the flight itself. Now we are supposed to accept an hours delay without apology as if that's ok. Standing in line at the airport for two hours in Iceland just makes me commit to traveling less and becoming more selective in my choice of airlines."
Fordele: "The flight itself was nice. Love the free WiFi and entertainment options. Icelandair is one of the most comfortable flights I have been on."
Ulemper: "I am very upset with how icelandair handled luggage for our layover. Our layover was and overnight, 17.5 hour layover. Not a single staff member told us they would be withholding our bags for the entire layover. Not at check in, not during boarding, not when we landed. We had to figure it out ourselves by asking the baggage info, to which they responded with "if you wait 2 hours maybe it will come on the carousel and you can take it." Mind you it is 1:30 in the morning and we had already waited for an hour, not knowing this was the answer. I am extremely disappointed that we could not access our bags and that not a single staff member told us our bags would not come. I've never had a problem with icelandair until now and I strongly hope this does not happen again to anyone else."
Ulemper: "The airport was absolute chaos. No room to wait at the gate, poor communication, no info at the gate, late flights, people crammed into the bus for the plane. Seems the amount of travrlers has simply overwhelmed the airport staff and space. Hot cramped airplane and you have to pay for the most meager snack. By contrast, Jet Blue was spacious and comfortable. Unlikely to travel Icelandair in the future."
Fordele: "There was a fantastic and extensive entertainment selection for international flights (including safe options for kids and a range of genres for adults). Variety of movies, selections of TV shows, music, audio books, and more. Make sure to bring your own headphones if you don't want to have to buy headphones. When the flight attendants of my first flight realized several of us were going to miss our connecting flights (after we kindly expressed concern while we waited to de-plane), they worked diligently to talk to four different outgoing flights and asked them to stall. To my knowledge we all made it on our connecting flights, though it delayed the flights for others whom had already boarded. It wasn't difficult to get additional water, which is important when in air for an extensive time."
Ulemper: "Based on all of my flights to / from in this journey on Iceland Air, they tend to lose time in air or have some sort of ground delay. That said, I would encourage buyers to select flights with at least a 2 hour stop over in Iceland to prevent stress, especially if you want a wider selection of food sonce the airport has more options and IA doesn't serve food for free on any of their U. S. To/From Europe flights."
Ulemper: "Our first flight arrived very late to Reykjavik from Munich and the gate for the connection was changed while we were rushing to the new one. It was very hard to get to the gate because there was people all over the place, big crowds that didn't know if they were in the right lines for their flights. There was no space to get there, just hundreds of passengers all over the place who didn't know what to do and no announcements were made until the very moment that they started boarding. Very bad experience. The final approach to Newark airport was terrible with the plane going down in bumps and the landing was also bad."
Fordele: "Got home safely. Plane had Rolls Royce engines. Four sixty from London to Newark is a good price."
Ulemper: "Broken screens for 2 of our three travelers, pull down tray was dirty, not even a free bag of nuts for a 6 hour flight? Airport in Iceland is in serious need of a restructuring to improve flow (lines for different flights intermingled; same for food lines; plenty of bathrooms but had long lines because signs were insufficient;"
Fordele: "Crew were friendly, boarding was easy. Arrival was also straight forward."
Ulemper: "Ear buds were not offered. The movies were a bit dated."
Ulemper: "Our flight was delayed due to weather. Understandable and glad the airline chose safety first. Unfortunately the terminal was not equiped to handle that many passengers waiting for departures. There was no where to sit and had to sit on the floor for over four hours. May not be a big deal for some but at age 62 I had difficulty getting comfortable for the remaining flight. Denise"
Ulemper: "No complimentary food or snacks on a 6 hour flight? I've never heard of this before. I've had snacks on even a 2 hour flight with other airlines. This is especially unacceptable and inconsiderate considering that due to the airline's carelessness passengers who had a connecting flight (same airline) arrived to the layover later than scheduled with only 30 mins to spare we had no time to pick up food. Only to use the restroom. So my boyfriend and I were forced to spend ~$12 on a soggy ham and cheese "baguette" and pringles on the flight. Service and attentiveness was subpar. Landing was disastrous and would have been traumatizing if it was my first time flying. I along with surrounding passengers nearly jolted out of our seats and had to brace ourselves as the wheels bounced off the ground trying to graze the pavement."
Ulemper: "The whole experience"
Fordele: "I love the fact that you can watch any of the movies and tv shoes for free."
Ulemper: "The boarding process was a free for all, with a number of people confused about where the flight was headed. We were almost an hour late taking off. I was also supposed to be seated in the emergency exit row, and when I boarded the plane I discovered that I was moved to a different row."
Fordele: "The plane was clean, the flight attendants were friendly and made sure that the passengers were ready for take off and landings (both of these areas were a problem on the last airline on which I flew)."
Fordele: "Long flight but my husband and I had three seats to ourselves (both ways) and that really helps."
Ulemper: "Boarding was suppose to start at 4:10 but didn't happen until 4:40. Our flight was suppose to leave at 5. We ended up arriving a half hour late to Newerk. When you're on Icelandic time in the states, and you have to wait in line at customs, a half hour delay makes a difference."
Fordele: "Touchdown at EWR and disembarking."
Ulemper: "Reykjavik is an absolute sin... small airport for amount of traffric with VERY limited seating available for "between flight" layovers ... "cattle call" approach to boarding... at least a dozen empty seats on flight that could have alleviated "3 across" seating and flight attendants would not move anyone. Very disappointed."
Ulemper: "Had to pay for food , tv stopped working mid flight , no organization for boarding on to plane"
Ulemper: "Airport in Iceland is chaos. Both flights were late, which put us in Newark later than expected, which could have caused us to miss our connector to mid-west. No control to boarding in Iceland."
Fordele: "Icelandair is a great airline. The staff is friendly and helpful and the planes are clean and comfortable."
Ulemper: "The entertainment could be better."
Fordele: "Boarding process in Reykjavik was a nightmare. There were five or six flights leaving within a half hour of each other and hundreds of people were crammed into a very small waiting area with nowhere to sit."
Ulemper: "There were no announcements explaining why our flight was not boarding on time. We waited about 50 minutes at the gate while other flights that had later boarding times were boarding. Besides being squished in a crowd with nowhere to sit for such a long time and no explanation about why we weren't boarding made for very grumpy passengers even before we got on the plane!"
"Worst room in a 737 for a very long time. You should adjust the pitch. Old aircraft."
"Good room Slow entry to WAW"
Fordele: "Quick Check in"
Ulemper: "The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own."
Ulemper: "The TVs didn’t work even thought the steward ESS restarted them ."
Ulemper: "The option to be able to drink enough water."
Fordele: "Nothing to like"
Ulemper: "This Iwa’s very bad experience. Never again will use LOT"
Ulemper: "Never again"
Fordele: "All is excellent"
Fordele: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Ulemper: "Food could have been better."
Ulemper: "Not allowing babies in first class. Couldn’t sleep with the baby crying."
Ulemper: "Enterteiment, movies"
Fordele: "Crew was great, the airplane was big with a leg room!!!"
Fordele: "Nice crew, great flight entertainment."
Ulemper: "They lost my bag!"
Fordele: "It was Ok."
Ulemper: "The plane was so hot!"
Fordele: "Crew as great! Good seats and good entertainment"
Ulemper: "Cleaner bathrooms"
Ulemper: "Flight got cancelled in the last minute, information was scarce"
Fordele: "Crew was excellent. Seat was very tight (middle section, middle seat)"
Fordele: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Ulemper: "I wish there was a kid meal option"
Fordele: "The only good thing was that it got me from Point A to Point B and my bag wasn't lost or damaged."
Ulemper: "The seats are so incredibly small for a long haul flight. Two people must compete for shoulder space, as there simply isn't enough room for both to sit back completely. Constant elbow issues and a feeling of being locked into a small space. I've never been so happy to exit from a flight. Note that on the JFK-BUD-JFK route, LOT subcontracts to a low-cost Portuguese airline, so this plane isn't configured for a trans-Atlantic flight, at least not for a minimal level of comfort. Never again. Pay more for a decent seat on another carrier! And take a large bottle of water, as they're not at all generous with the water, soda, and juice. My seatmate and I were parched and couldn't wait to clear customs so as to buy a bottle of water."
Fordele: "Crew was really helpful and friendly. They took care of us completely. Boarding, take off, landing, everything on time."
Ulemper: "Airplane didn't provide flight specifics. (Speed, altitude, outside temperature). Just basic info. Seats in this particular plane are really narrow. Everytime someone passing hit my shoulder. This didn't happen in other planes."
Fordele: "Movie selection was good"
Ulemper: "The boarding was very slow."
Fordele: "Great price for a one way ticket to NYC Modern and comfortable Boeing 787 Dreamliner Courteous crew"
Ulemper: "Little more organized boarding area Not sufficient new movie titles but it was OK"
Fordele: "Seat comfort. Smooth flight."
Ulemper: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."
Fordele: "Great food and nice airplane"
Ulemper: "The crew could not control a rowdy crowd on the plane, we had over eight hours of chaos"
Fordele: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Ulemper: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."
Fordele: "Entertainment was good"
Ulemper: "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"
Fordele: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Ulemper: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"
Fordele: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Ulemper: "The seats, when in reclining position, could have been a bit more comfortable."
Ulemper: "Flight attendance kept waking me up to lift my seat so the passenger behind me can "enjoy their vegetarian meal". After I requested not to be disturbed ever again with that kind of requests, they woke me up for breakfast again. I was the only passenger around that they requested to pull my seat."
Fordele: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."
Fordele: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Ulemper: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"
Fordele: "better than expected accommodations, wonderful crew."
Ulemper: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."
Fordele: "The flight and lending was nice and smooth"
Ulemper: "Plane delayed 2:30 hours! ! Checking again for the size and weight carry on baggage before boarding ! Only Polish Airline do that ! What a shame! Not a good reputation for them !"
Fordele: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Ulemper: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."
Ulemper: "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."
Fordele: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Ulemper: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."
Fordele: "When we got to the airport on the way back home, they couldn't find our tickets. I had online tickets and confirmation, but we were still not on the flight list. We had to go to the ticket counter for them to clear it up and put us back on the flight. The flight itself was not bad. The flight attendants are a bit rude and condescending. The seats and entertainment was not bad."
Ulemper: "1. Cancelled our outgoing flight hours before it was set to leave; notified us via email; barely got re-booked via different airlines and had to take 3 different flights to reach out destination; missed the 2nd flight because LOT put us on a flight that was departing 30 minutes before out 1st flight arrived. 2. When we got another 2nd flight, we arrived at our final destination without our bags. LOT assured us that our bags were on our flight before we boarded but calling and confirming that they were able to transfer our bags (only had 40 minutes between flights), but of course, it was a complete lie. We did not get our bag until the next day in the evening over 24 hours later. At that point I was happy they found them and gave them to us. 3. Turns out, they cancel flights pretty often and they also book people on transfer flights that are too close for people to make it. We traveled with a handful of other passengers that had the same experience and people were in tears about their horrible travel experience. 4. Warsaw Airport - they only have 5 passport control officers clearing travelers and because they don;t have lines or any type of organization of these travelers, the lines our out of control. People are pushing each other, crying because they are missing flights or not feeling well because of no air and all the pushing and shoving. I was pregnant standing in the line for over 40 minutes. They would not let pregnant passengers or passengers with kids with them pass in their disabled line. Only people in the wheelchairs were allowed to pass there. Horrible airport and even more horrible airline! PLEASE SPARE YOURSELF AND DO NOT RUIN YOUR VACATION."
Fordele: "Food was good."
Ulemper: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."
Ulemper: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"
Ulemper: "Unable to choose seat at ticket purchase."
Ulemper: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."
Fordele: "Food and entertainment was ok. They usually charge for any alcoholic beverages, though."
Ulemper: "Extremely rude staff (allowed a passenger to almost break my hand luggage with hers, and literally laughed at my concern,) kept us on plane for 2+ hours with minimal info given on the problem, then de-planed and kept us waiting at Warsaw airport for another 2 hours (no food, water or even a manager appeared until the end of that 4 hours, by the way, and only after a screaming mob of passengers formed,) then kept us on the new plane for nearly another 2 hours. This made for an approximate 6 hour delay, with minimal comfort, food, water, info or sympathy throughout, nor an offer to switch our flights and/or provide night accommodation due to the 5+ hour delay on this evening flight (as is within our passenger rights.) The plane finally arrived to JFK way after 1 a.m., which completely ruined weekend work and social plans, not to mention how exhausting and disrespectful of an experience it was. PLEASE NOTE THAT EVERY SINGLE OF THE FOUR LOT FLIGHTS I'D UNDERTAKEN THAT WEEK WERE DELAYED IN A SIMILAR FASHION - AS IN, WITH LITTLE INFO OR EXCUSE. No, thanks, Lot - and you should refund us all."
Fordele: "Service, food, entertainment were of good quality"
Ulemper: "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."
Fordele: "Entertainment was good. food was free"
Ulemper: "Then the flight from warsaw to JFK was fine, but when we landed there was only 10 minutes for me to get to my next flight and i asked the attendant if she could call my gate ahead and tell them I'm trying to make it, and she grunted and told me to sit back down. Then i proceeded to go to baggage claim where my bag never showed up and when I finally saw that it wasn't showing up I sprinted to my next flight and got to the door 15 seconds after it closed. Then i had to spend the night in NYC and was unable to go to buffalo unitl the morning after having spent already the whole day in the airport since my first flight didn't take off until about 5 hours after it was scheduled. And now I still do not have my bag, and jet blue says they never got it from LOT airlines"
Fordele: "Boarding was very efficient"
Ulemper: "There is basically no room for passengers left on those airplanes, it's a disgrace. The food is a joke."
Fordele: "Service, attention, every single detail was perfect while the flight."
Ulemper: "Nothing to say at this point"
Fordele: "The food and service was very good."
Ulemper: "The seating arrangement. Unless you have an isle seat,you have to climb over someone to get to the isle."
"My flight out from SFO was cancelled. No one contacted me with the result I had to spend 3h extra waiting for the next flight. On the return I had booked for a 10:45 am departure. My itinerary said BOTH 10:45 and 07:20. I finally got an agent who said the flight was for 07:20. The movies did not work in my seat. I changed to another seat where the sound only came out from the right speaker. Pretty poor when you spend the money to fly business."
"Flight missed due to a late international connection Took 6 agents to finally rebook me"
"Unsafe. Many people not keeping masks on. Crew unresponsive."
"British airways sucks"
"You should have said that I'm flying Americans airlines instead of British airways,it could save me a lot of nurves"
Fordele: "it was a good flight within airline standards"
Ulemper: "I really did not find anything to improve, it was a pleasant flight"
Fordele: "Seat was good."
Fordele: "One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch."
Ulemper: "The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky."
Ulemper: "The food needs some improvement!"
Ulemper: "Jg bryder mig ikke så meget om BA. Deres hjemmeside og måde at håndtere køb af billet er ikke ok når man ikke er britisk"
Fordele: "crew were perfect"
Ulemper: "nothing .it was a very full flight .crew were impeccable - calm courteous and attentive."
Fordele: "plane empty, speedy boarding."
Ulemper: "At least soft drinks should be free of charge."
Ulemper: "Group boarding was chaotic"
Ulemper: "1,5 hr delay. No effort from the cabin crew to compensate for delay. Just stuck in our seats for 1 hr waiting for the airline to be cleared for take off. Would have been nice with a hot towel for face and hands after a long semi-night flight (10hrs). Extremely cold. Everyone was freezing and coughing due to very, very cold cabin air. Very old entertainment system. Grainy blurry screens. No charging of devices via usb. The control was fixed to armrest and was accidentally pressed al the time while resting and arm on the armrest. Remote gate in LHR."
Ulemper: "No free non-alcoholic drinks. Everything at a fee. Remote gate in LHR."
Fordele: "I liked that it was a short flight."
Ulemper: "I didn’t dislike anything about the flight."
Fordele: "the plane landed safely"
Ulemper: "a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job."
Fordele: "Price was goo £200 cheaper than the BA price"
Ulemper: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"
Fordele: "Smooth flight."
Ulemper: "Uncomfortable seats"
Fordele: "Great crew. Smooth flight. Excellent timing."
Ulemper: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"
Fordele: "How efficient, professional and pleasant the captain As well as cabin crew were."
Fordele: "That we made it to New York"
Ulemper: "Being selected for extra security because I am American was upsetting. Worst turbulence I ever experienced the pilot didn’t even try to avoid it. Finally landed stuck on the ground in the plane 50 minutes before we got to the gate. Plane landed at 420pm and I didn’t get my bag until almost 7 pm. This caused me to have to throw my suitcase away because I couldn’t make it to my connecting flight in time. Worst travel experience ever"
Fordele: "Not much to say about this. Really the experience was not so good and I think the only good thing to say is that their planes still work."
Ulemper: "First they they over sold the flight and as we had our previous flight delayed they didn't allow us to cross the gates as they said we couldn't make it on time rather than telling us the truth. The staff didn't do anything to help us to catch the flight and insisted in putting us on the next flight. Thankfully I noticed that the flight was delayed and I crossed the gates despite that the staff didn't want us to do it. Once in the plane, the flight entertainment was poor, didn't work and staff said it was too busy to help us out in putting our stuff on the overhead compartment or even giving us the beer we wanted despite having our choice In front of us."
Fordele: "Flight was safe and not cancelled."
Ulemper: "BA needs to adopt the Ryanair policy of limiting the number of carry-on bags allowed on board. BA needs to work better on cabin maintenance. Some reading lights did not work. Ryanair cabin crew are nowadays polite and cheerful. BA crew seem stressed depressed and defensive."
Ulemper: "The chair in front of mine was broken or worn out so that it declined alarmingly far. It felt like the gentleman in front me had his head in my lap. My tray table was also broken so that it listed dangerously and I had to prop it on my arm rest."
Ulemper: "No electric outlet to charge phone or internet."
Fordele: "Excellent service on both British Airways flights. Wonderful people! Comfortable seats, timely boarding process, and good communication from our captain"
Ulemper: "We lost our in-flight entertainment just a couple hours into the flight... the staff did all they could to try to fix it to no avail, and collected blue cards from all passengers affected. They were very nice. There was nothing they could do."
Ulemper: "The British airline flight was operated by american airline and someone who handled her bag stole everything. We purchased prior to the flight. 2 pairs of sneakers a gift spoon for our grandson and other items not mentioned. Then they put her bag on another flight which made her wait for 1.5 hours in Madrid for her bag. Your handlers ruined our trip.How can you allow thieves to do this especially with TSA supposedly there monitoring it? I want a claim form sent to me ASAP so I can recover my goods. A notice was not placed inside, stating it was checked."
Fordele: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Ulemper: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"
Fordele: "My eight year old grandson was tired and felt sick. The airline crew was sympathetic and very helpful in trying to help him and the rest of the family cope. They were responsive to every request and even made an extra seat available for him near the restroom."
Ulemper: "The seats are way too small. Very uncomfortable. Why make the seats recline when there is no room behind them? When the person in front of me reclined his seat my tray wouldn't even unfold."
Ulemper: "Mangler benplads"
Fordele: "This flight was what you should expect - smooth boarding, helpful and friendly crew, good food and drinks service etc."
Ulemper: "The wash bag is now so limited- the bare minimum (and that's in business class!). No comb even. No face wipe either. It's an obvious thing to economise on from the airline's point of view, but it doesn't really have to cost them anything. And the choice of new films was somewhat disappointing - they are relying quite a lot on older films. and no duty free at all (the crew were apparently not given the correct paperwork to allow sales). This was disappointing as I had been hoping to pick up a dual SIM gadget. None of these minus points are major, but they detracted from my enjoyment of the flight"
Fordele: "There really wasn't much to like for yet another terrible BS flight situation."
Ulemper: "Late boarding. Taxied out. Held is on runway for 2 hrs and taxied back in. Made us wait in terminal for 3 hours before boarding a seprrste plane. Arrived in nyc 130am instead of 8pm. No apologies from ba. As usual."
Fordele: "We had ONE customer service rep in Heathrow who was incredibly helpful and tried to help get us home. She was wonderful."
Ulemper: "Their delayed flight from Milan to London caused us to miss our flight from London to NY, and thus our flight from NY to Denver, which was standby. When we explained how difficult it would be to catch another flight to Denver from NY with it being the weekend, and attempting to get a flight to another airport with higher chances of getting us home, their customer service rep informed us that as long as they 'fulfilled their contract' to get us to NY, it wasn't really their problem how we got home (or couldn't get home) after that."
Fordele: "I disliked that I couldn't check in online. I disliked that they told me I didn't have a seat when I tried to check in"
Ulemper: "I disliked that I couldn't check in online. I disliked that they told me I didn't have a seat when I tried to check in"
Fordele: "That I was in shape to run from one terminal to another to catch the flight"
Ulemper: "The transfer flight was a disaster - see above. We dragged a car seat to the plane and dropped it off before we boarded. Upon landing, there was no car seat to be found. We were told to go to baggage as it would be there. We waited for over an hour for it to come through and it never did. Again no ground staff available to assist. Airport security advised to go BA office. They located the car seat in London. It never made the flight?! We arrived Wed and the car seat wasn't delivered until Friday. Again, no contact from anyone. I received a call from the courier when I was out. Overall, atrocious customer service from BA"
Fordele: "The pilot was were courteous, and kept us update every step of the way..the crew was phenomenal."
Ulemper: "That the ac wasn't working initially"
Ulemper: "Boarding queue should be clearly marked. Seating needs work. It is ok when person in front of you is not reclined but too close if a petson is the least claustrophobic . I was fortunate that seat next to me was vacant, otherwise I would habe been in panic the entire flight."
Fordele: "Boarding was exceptionally well-handled. Boarding passess/passports were checked prior to entering the boarding area and seating started when people came into the boarding area so passengers were finltering onto the plane immediately without the first calls for priority passengers."
Ulemper: "Short flight, not much to notice or complain about."
Ulemper: "the fact I had to 464 pounds robbing b"
Fordele: "It is great that they give every person a blanket and pillow on boarding. Flight was nice and dark. The flanges that pull down on either side of the headrest to lean your head into are genius."
Ulemper: "Flight was late and announcements were not understandable over the PA. While I understand that seats are made for the "average passenger" and at 5'2" I am on the very low end of that, seat was very uncomfortable with a metal bar higher than the seat cushion poking forward where the cushion met the seatback. The temperature was extremely variable and when my seat mates who did not speak English very well tried to flag a flight attendant down to get an extra blanket, the flight attendants actively ignored them, so I hit my assistance button and my light went on, then after some time it went off again without our being helped so I hit it again about 10 minutes later and my light went on again but was again ignored. Then the attendants started selling things from the flight magazine and looked the other way as they went by my hopeful beacon. When they finally did get to me, I got a curt "I'll see if there is anything I can do" and she went off, returning 5 minutes later with one blanket when there were two people. Later on I saw her give blankets to others, and I found that strange."
Ulemper: "My luggage didn't make it to NY. Very upset about this because I have no idea when it will be delivered!"
Ulemper: "The seats are so close together the seats are actually painful. I'm 6 ft tall and my boyfriend is 6 3". A very short lady in front of us leaned all the way back and caused such major discomfort my boyfriend had to push her forward. She then complained even tho she visibly had a lot of space. We requested an upgrade from gate crew and flight crew upon boarding but were told the flight was full even though multiple seats were available. Will not fly British Airways again."
Fordele: "Flight was great really. I appreciated that a vegetarian option was standard since I could not choose a meal - especially since i got on flight through standby. All BA personnel on ground and on plane super nice."
Ulemper: "Only thing was that I was in a front row and that I could not finish my movie - worse problems to have."
Fordele: "-Exceedingly helpful checking staff - Pleasant flight crew - More than enough movies and content in personal entertainment system to keep busy for 8 hrs - frequent beverages offered throughout flight including juice and water - communication from flight deck is warm and welcoming - overall a level or two above any US airline"
Ulemper: "- main course was heated for too long, dry and falling apart"
Fordele: "great selection of in flight entertainment."
Ulemper: "At JFK there was a long wait for the luggage, which ended up not being delivered to the carousel, after we had waited for almost 2 hours. Granted, there was some snow and some technical issue since the fire alarm system was flashing the whole time, but still, there were only two announcements made during that time, and the second one to let us know that we'd have to arrange for delivery of our luggage on the website. By that time, it was past 11;30pm and everyone was dead tired, when the flight had been supposed to land at 7:25pm. I think the blame is to be laid on the JFK installations. Everywhere I travel in Europe, airports are in brand new condition, and not only departure areas like in the US. No wonder baggage delivery was a mess after just a little snow/"
Fordele: "Nothing to say"
Ulemper: "When the ticket was issued it never said anything about who the subsidiary operating airline is. That caused so much confusion that I missed my flight despite of arriving at the airport almost 3 hours before departure. Then on my way back I asked for a tissue she threw one on the table with a snarl and said they are in the bathroom. Then the plane was standing still in the tarmac for good 10 minutes and I needed a tissue again - the same stewardess was extremely rude in telling me to go back to my seat - I advised her to be calm and speak appropriately. I was only trying to get the tissue paper from the toilet."
Fordele: "All round professionalism. Entertainment good, and versatile, music as an option a sound idea was able to listen to one of my favorite type of music jazz, for the entire flight."
Ulemper: "Only frustrating thing was that i missed my flight due to traffic and poor uber service. When i got to the airport i wasn't allowed to check in. This caused me to be charged a $275.00 late fee for my ticket and my friends. Since i lost my phone when it fell out of my pocket onto the train tracks as i entered the heathrow express i wasn't able to transfer funds to pay for the $550.00 worth of ticket transfer fees. It was a huge issue but eventually it was sorted. Not knowing if you will be able to get back to your county or not is a very stressful experience. Wish i could get my $550.00 back. I thought those charges were pretty steep. My name is Joseph A. Iaquinto Jr. My flight was originally booked for 6pm from london heathrow to JFK on 12/12/2016. My email and paypal are both email@example.com"
"Alting fungerede bare, virkede, var godt."
"Det var bar een fornøjelse - alting virkede, fungerede, var godt."
Ulemper: "Boarding procedures"
Fordele: "New aircraft had free Wi-Fi and lots of movies. Clean."
Ulemper: "First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them."
Fordele: "Boarding gik hurtigt og det var tilladt at have kabinekuffert med i modsætning til Ryan Air og wizz Air."
Ulemper: "Maden var enormt kedelig og intetsigende. Jeg fik en slags madpandekage uden indhold, som smagte af luft, og en slags kartoffel som var utrolig dårlig. Så dårlig mad. Ellers var resten fint."
Ulemper: "Waiting in many lines, waiting on and taking bus to plane on tarmac, climbing stairs with luggage in hot sun."
Fordele: "Only the on board crew lived up to Tap's normal standard"
Ulemper: "Boarding chaotic in Copenhagen. Food very poor this time"
Fordele: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Ulemper: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."
Fordele: "Fantastic crew, super comfortable seats, food was really good, boarding organized."
Ulemper: "Nothing could have been better!"
Fordele: "Great entertainment selection."
Ulemper: "I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips."
Ulemper: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."
Ulemper: "Not missing our connection due to delays."
Fordele: "Flight was more spacious on the way back to Boston"
Fordele: "The crew was friendly and helpful."
Ulemper: "I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy."
Fordele: "super friendly crew. attentive and cordial"
Ulemper: "wine only, no other alcohol"
Ulemper: "The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes."
Fordele: "Everything else"
Ulemper: "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."
Ulemper: "at check-in agent said we did not have coverage on our ticket for our 2 -50lb bags dispite informing her that we were covered and had no problem on our arriving flight to Portugal - we had to pay 196 Euros or leave our bags in Portugal Additionally we had ordered a wheelchair to assist my wife to the gate - which we also had our arriving flight - agent said she had no record of it. She said we could wait which we did and waited 2 hours to obtain a wheelchair (and came close to missing our plane) not to mention the stress associated with the whole check in process"
Fordele: "I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal."
Ulemper: "Had to check 2 of our luggages, and it cost $95 per piece. Never flown an airline where I had to pay more than $50 per piece. Also carryon has to be less than 8 kg. Our small luggage that we had to check never had any problems with any other airlines about being a carryon but since it was over 8 kg, it had to be checked. Took a 7.5 hour flight and the entertainment screen was not working for anyone, as the system was broken. Will not be flying with airline ever again."
Fordele: "All good. No complaints."
Ulemper: "$40 charge for carry on."
Ulemper: "The sound for the movies did not work at my seat or my wife's seat."
Fordele: "Usb charger, free of charge meal"
Ulemper: "Hostesses not making an effort."
Fordele: "Same as above."
Ulemper: "Same as above."
Fordele: "Crew was friendly and great!"
Ulemper: "TVs did not work, no sound/frozen on games"
Ulemper: "The boarding was delayed"
Fordele: "good movies for the long flight. friendly staff."
Fordele: "The only airline that makes me feel like a human being and not a piece of baggage. Very comfortable seating with good legroom for tall people like me. Attendants treat you with respect and are responsive to requests."
Ulemper: "Gate number was different from what was on my ticket and the tv screen at the original gate didn't indicate where the new gate was supposed to be. Don't need that kind of stress when traveling!"
Ulemper: "The boarding process seemed very unorganized. The people and police that were working weren't friendly at all."
Ulemper: "Our flight was DCA to Boston then to Lisbon, with similar return. Our return flight into Boston arrived early enough to allow us to get an earlier flight home but TAP customer service wasn't open until after the earlier flight departed. Also, Jet Blue, the domestic carrier, could not change our flight because it was booked through TAP."
Fordele: "staff was fine. Food was kind of tasty."
Ulemper: "seats were quite small. no onboard entertainment."
Fordele: "Seat comfort and entertainment."
Ulemper: "Kosher food was poor. They need a different supplier and better food for their business class customers."
Fordele: "The flight attendants were very professional and helpful. The food wad good."
Ulemper: "There is nothing that I did not like."
Fordele: "Friendly air hostesses"
Ulemper: "Too much security check at the airport due to the U S Homeland requirements"
Fordele: "I couldn't have been more impressed. Great food and drink and service. Terrific entertainment options and a comfortable ride across the Atlantic."
Fordele: "Overall flight was great and crew very polite"
Ulemper: "I have nothing to complain about it!"
Fordele: "Very pleasant flight."
Fordele: "Comfortable seats, no extra charge for blanket and pillow, gluten-free meal was quite good, provided water throughout the long flight, in-flight entertainment offered fairly recent movies, cabin crew were respectful."
Ulemper: "Paid $130 for 2 extra spac s acts. Didn't have any extra space. Had a woman in front of me who reclined her seat all the way for he whole flight. Had to have on of he crew to ask her to put her sat forward for the food service part of th flight."
Fordele: "Great flying as always. Best leg room anywhere."
Ulemper: "On flight food."
Fordele: "seats were fine. the entertainment system was working."
Ulemper: "it's so dry, but the crew did not come around to offer water except during the food services. the food was pretty darn bad. entertainment selection was pretty bad. try table was dirty."
Fordele: "Staff and fact that flight was 45mins shorter"
Ulemper: "CHeck in at Lisbon was messy as they made us get back into a passport control line at the gate even though Everton was already seated. Suggest you do this before we get to the gate. Food was mediocre."
Fordele: "Meal was good, and they gave us a snack since it was a long, trans-Atlantic flight. Crew was friendly."
Fordele: "Shitty service , terrible food , stay away"
Ulemper: "Horrible food , worst flight attendants , boarding was a joke . Star alliance needs to cut them !"
Ulemper: "Connecting flight cancelled"
Fordele: "The food from USA to Portugal wasnt great but coming back was amazing and FREE. As well as drinks (other airlines even 'high end' ones like Lufthansa charge you for water!) and head phones."
Fordele: "Cabin crew very friendly and helpful. Food very nice -- unusual mix of dishes for airlines!"
Fordele: "The entertainment system was standard. The food was ok."
Ulemper: "At the check in, despite that I have a swiss passport, 5)3 hostess looked solely at my face and assumed I need avisa and asked me three times for my visa. On the flight, blankets are removed 20-30 minutes before landing during which I was freezing. Upon arrival, my new bag i hadnt used as yet was broken and TAP pays nothing and does no kind of exchange for broken bags. Basically- they dont care! During my return flight, despite being checked in adn being at the airport wel ahead of time, the airport clerks gyided me to the wrong desk and I had to wait longer than needed. The check in for baggages had closed by 1 min. They were allowing me to take the flight only if I threw out all my liquids or else were off loading me. They proposed no other solution and wanted to make me pay 450 dollara to put me on the flight the next day. I had an interview the following day and needed to return. I ended buying a new full fare ticket with British airways and got excellent service. I am yet to complain to TAP."
Fordele: "Flight attendants were amazing! So friendly and attentive."
Ulemper: "Boarding process was a complete disaster! No apologies for the late departure and arrival."
Flyselskaber, som flyver fra København til Nordamerika, har iværksat yderligere sikkerhedsforanstaltninger og justeret deres regler for bedre at imødekomme de rejsende. Reglerne varierer fra flyselskab til flyselskab.
Daglig rengøring, installation af HEPA-filtre i kabinen på fly fra København til Nordamerika
Masker er påkrævet ombord. Maskerne bliver udleveret på fly fra København til Nordamerika
Afstand mellem pladserne
Midtersæderne kan ikke reserveres på fly fra København til Nordamerika
Tests inden flyrejse
Tests for antistoffer, tests for symptomer for fly fra København til Nordamerika
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